CAMBRIDGE CXN100 Network Audio Streamer User Guide

CXN100 Network Audio Streamer

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Product Information

Specifications:

• Model: CXC CXA81 CXN100
• Brand: Cambridge Audio
• Type: Audio System

Product Usage Instructions

Basic Setup:

When setting up your Cambridge Audio system, follow these
steps:

1. Ensure the speaker terminals are completely tightened before
   inserting a banana plug.

2. Connect the CXC, CXA81, and CXN100 components following the
   provided manual.

3. Power on the system and adjust the volume to a comfortable
   level.

Configuration of a Basic System:

To configure a basic system:

1. Connect your audio sources to the corresponding inputs on the
   CXN100.

2. Use the remote control or front panel of the CXA81 to select
   the desired input source.

3. Adjust bass, treble, and balance settings to your preference
   using the controls on the CXA81.

Frequently Asked Questions (FAQ)

Q: How do I ensure optimal performance from my Cambridge Audio

products?

A: To get the best performance from your Cambridge Audio
products, please read the online manual available on our website at
https://www.cambridgeaudio.com

Q: What should I do if I encounter issues with sound

output?

A: If you encounter issues with sound output, ensure that the
device is set as the default output device in the Sound Control
Panel. You can also adjust the bit depth and sample rate
preferences in the Speaker Properties Advanced tab.

“`

8CAMBRIDGE

CXC CXA81 CXN100

QUICK START
How to configure a basic system
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BASIC SETUP

Einrichtung lnstalaci6n Opsaetning Installation lmpostazioni

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Important note: When using a banana plug, make sure the speaker terminals are completely tightened before inserting the plug.
Wichtiger Hinweis: Bei Verwendung van 4mm Bananen-Steckern bitte die Terminal- Schrauben vor dem Einstecken handiest(!) anziehen.
Si vous utilisez des fiches bananes, serrez la borne de l’enceinte avant d’insSrer la fiche banane.
Nata importante: Cuando use un conector de tipo banana, compruebe que las terminales del attavoz estSn apretados completamente antes de insertar el connector.

Awiso importante: quando si usa una splna a banana 4mm, assicurarsi che i
terminali degli altoparlanti siano fissati correttamente prima di inserire la spina

Viktig information: Vid anvandning av banankontakter, se till att htigtalarterminalerna iir ordentligt Atskruvade innan du ansluter kontakten.

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MANUAL

To get the best performance from your ex products, please read the online manual. For more information, visit our website https://www.cambridgeaudio.com
Um die beste Leistung aus lhren ex Produkten zu erhalten, benutzen Sie bitte das Online-Handbuch lesen. Fur weitere lnformationen, besuchen Sie unsere Website https://www.cambridgeaudio.com
Pour obtenir les meilleures performances de vos produits ex, s’il vous plait lire le manuel on line. Pour plus d’informations, visitez notre site Web https://www.cambridgeaudio.com
Para obtener el mayor rendimiento de los productos ex, par favor lea el manual online. Para obtener mas informaci6n, visite nuestro sitio web https://www.cambridgeaudio.com

Per ottenere le migliori prestazioni dai vostri prodotti ex, si prega di leggere ii manuale online. Per ulteriori informazioni, visitate ii nostro sito https://www.cambrid g ea udio.c o m
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To setup the eXNlOO, please first download the Stream Magic app from the Apple app store or Google Play store. The app will assist you in setting up the eXNlOO.
Um den eXNlOO einzurichten, laden Sie bitte zunachst die Stream Magic App aus dem Apple App Store oder Google Play Store herunter. Die App wird Ihnen helfen, in die eXNlOO einrichten.
Pour configurer le eXNlOO, veuillez d’abord telecharger !’application Stream Magic sur I’ Apple App store ou Google Play Store. L.’.application vous aidera a mettre en place la eXNlOO
Para configurar el eXNlOO, descargue primero la aplicaci6n Stream Magic App del App store de Apple o el Play store de Google. La aplicaci6n le ayudara en la creaci6n de la eXNlOO.

Per configurare l’eXNlOO, innanzitutto scaricare la app Stream Magic dall’Apple store o da Google Play. L.’.applicazione vi aiutera nella creazione del eXNlOO.

lnstallera eXNlOO genom att fbrst hamta StreamMagic-appen fran App le App Store eller Google Play-butiken. Appen hjalper dig att sta lla in eXNlOO.

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Support
If you have questions about your Cambridge Audio product visit https://support.cambridgeaudio.com where you will find FAQs and guides to assist you.

Support
Wenn Sie Fragen zu lhrem Cambridge Audio-Produkt haben, besuchen Sie bitte https://support.cambridgeaudio.com. Dort finden Sie haufig gestellte Fragen (FAQs) und HandbOcher, die Ihnen weiterhelfen konnen.

SUPPORT

Support
Si vous avez des questions sur votre produit Cambridge Audio, rendez-vous sur https://support.cambridgeaudio.com ou vous trouverez des FAQ et des guides pour vous aider.

Soporte
Si tiene cualquier pregunta sobre los productos Cambridge Audio, visite https://support.cambridgeaudio.com donde encontrara respuestas a las preguntas mas frecuentes y manuales de ayuda.

Supporto
Per domande sui prodotti Cambridge Audio visitare https://support.cambridgeaudio.com e consultare le domande frequenti e le guide di assistenza.

Support Om du har fragor om din Cambridge Audio-produkt kan du lasa mer pa https://support.cambridgeaudio.com dar du hittar vanliga fragor och guider som kan hjalpa dig.
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For further information about Cambridge Audio, our products, news, reviews and support, please visit: WWW.CAMBRIDGEAUDIO.COM
Weitere Infos zu Cambridge Audio, unsere Produkte, Neuigkeiten, Testberichte und Kundendienst finden Sie unter:
WWW.CAMBRIDGEAUDIO.COM
Pour obtenir des informations supplementaires sur Cambridge Audio, nos produits, nouveautes, actualites et assistance, veuillez vous rend re SU r notre site: WWW.CAMBRIDGEAUDIO.COM
Para obtener mas informaci6n acerca de Cambridge Audio, nuestros productos, noticias, resenas y soporte, visite:
WWW.CAMBRIDGEAUDIO.COM
Per maggiori informazioni su Cambridge Audio e i nostri prodotti, per notizie, articoli e assistenza, visitare: www.CAMBRIDGEAUDIO.COM
Du kan finde flere oplysninger om Cambridge Audio, vores produkter, nyheder og support pa: WWW.CAMBRIDGEAUDIO.COM
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EU Importer: Cambridge Audio (EU) Limited. 1st Floor, 6 Lapp’s Quay, Cork, Tl2
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1  
CXN100  
Manual Generated: 20/02/2024 – 15:21

2  
Table of Contents  
CXN100
……………………………………………………………………………………………………………………………………………………………………………………………… 3
Introduction
………………………………………………………………………………………………………………………………………………………………………………………. 4
What’s included with the CXN100?
……………………………………………………………………………………………………………………………………………………. 5 Front panel
controls ………………………………………………………………………………………………………………………………………………………………………….. 6
Display
………………………………………………………………………………………………………………………………………………………………………………………………. 7
Rear panel connections
…………………………………………………………………………………………………………………………………………………………………….. 9 Remote
Control ………………………………………………………………………………………………………………………………………………………………………………..
11 Getting connected
…………………………………………………………………………………………………………………………………………………………………………… 12
Connecting to WiFi
………………………………………………………………………………………………………………………………………………………………………….. 16
StreamMagic app – Setup
………………………………………………………………………………………………………………………………………………………………… 18 Google Home /
Chromecast built-in ………………………………………………………………………………………………………………………………………………….
19 Internet radio
………………………………………………………………………………………………………………………………………………………………………………….. 20
Bluetooth
………………………………………………………………………………………………………………………………………………………………………………………… 21
AirPlay
…………………………………………………………………………………………………………………………………………………………………………………………….. 22
Built-in streaming services
……………………………………………………………………………………………………………………………………………………………… 23 USB Audio
……………………………………………………………………………………………………………………………………………………………………………………….. 25 USB
Media ………………………………………………………………………………………………………………………………………………………………………………………..
29 Streaming your local digital music collection
………………………………………………………………………………………………………………………………….. 30 MQA (Master Quality
Authenticated) ………………………………………………………………………………………………………………………………………………. 31
Settings
…………………………………………………………………………………………………………………………………………………………………………………………… 32
Info screen
………………………………………………………………………………………………………………………………………………………………………………………. 34
Technical specifications
…………………………………………………………………………………………………………………………………………………………………… 35 Source
quality matrix
………………………………………………………………………………………………………………………………………………………………………. 37
Troubleshooting
………………………………………………………………………………………………………………………………………………………………………………. 38
Frequently asked questions
…………………………………………………………………………………………………………………………………………………………….. 40

3  
CXN100  
Last updated: February 1, 2024 01:32. Revision #11692  
Users Manual

4  
Introduction  
Last updated: November 29, 2023 09:17. Revision #11481 This guide is designed
to make installing and using this product as easy as possible. Information in
this document has been carefully checked for accuracy at the time of
publishing; however, Cambridge Audio’s policy is one of continuous
improvement, therefore design and specifications are subject to change without
prior notice. This document contains proprietary information protected by
copyright. All rights are reserved. No part of this manual may be reproduced
by any mechanical, electronic or other means, in any form, without prior
written permission of the manufacturer. All trademarks and registered
trademarks are the property of their respective owners. The Bluetooth® word
mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and
any use of such marks by Audio Partnership Plc is under license. Other
trademarks and trade names are those of their respective owners. Qualcomm is a
trademark of Qualcomm Incorporated, registered in the United States and other
countries, used with permission. aptX is a trademark of Qualcomm Technologies
International, Ltd., registered in the United States and other countries, used
with permission. Qualcomm aptX is a product of Qualcomm Technologies
International, Ltd. StreamMagic is a trademark of Audio Partnership Plc and is
registered in the European Community and other countries. This product
contains software licensed under version 2 of the GNU Public License and
version 2.1 of the GNU Lesser Public License. The source code for this
software is available from: http://gpl.stream-magic.com/ This product includes
technology owned by Microsoft Corporation and under a licence from Microsoft
Licensing GP. Use or distribution of such technology outside of this product
is prohibited without a license from Microsoft Corporation and/or Microsoft
Licensing, GP as applicable. The Spotify software is subject to third party
licenses found here: www.spotify.com/connect/third-party-licenses. This
product support AirPlay 2 and requires iOS 11.4 or later. Apple and AirPlay
are trademarks of Apple Inc., registered in the U.S. and other countries. Use
of the Works with Apple badge means that an accessory has been designed to
work specifically with the technology identified in the badge and has been
certified by the developer to meet Apple performance standards. Android,
Google Play and the Chromecast built-in logo are trademarks of Google Inc.
TIDAL and TIDAL logo are registered trademark of Aspiro AB in the European
Union and other countries. MQA and the Sound Wave Device are registered trade
marks of MQA Limited © 2016. © Copyright Cambridge Audio Ltd For upcoming news
on future products, software updates and exclusive offers, make sure you
register your product at https://www.cambridgeaudio.com/register

5  
What’s included with the CXN100?  
Last updated: February 1, 2024 01:32. Revision #11674  
Inside the box of your CXN100 you will receive:  
1\. CXN100 Network Player 2. Safety Guide 3. Quick Start Guide 4. Control Bus
Cable 5. 2x Wi-Fi/Bluetooth Antennas 6. Regional Power Cable

6  
Front panel controls  
Last updated: February 1, 2024 01:32. Revision #11675  
1\. Standby/On Switches the unit between Standby Mode (indicated by dim power
LED) and On (indicated by bright power LED). 2. Skip Skip to next track during
playback. 3. Play/Pause Play or Pause current track. 4. Display 5. Info During
playback, pressing this button will cycle through the different `Now Playing’
screens. Press and hold to display the product info, as well as options for
updating the firmware, network setup mode and factory reset. 6. Infrared
sensor IR sensor that receives IR commands from the compatible CX series 2
remote control. Note: The CXN100 does not have its own remote control and does
not come with one included. 7. Source Selector Scroll through sources enabled
in the StreamMagic app. 8. Volume Control When Pre-amp mode is enabled this
will control volume via the analogue outputs.

7  
Display  
Last updated: January 18, 2024 09:46. Revision #11676  
1\. Album/Source artwork Displays the album artwork. Alternatively, if no
artwork is available this will display the source input icon. 2. Track title,
artist and album For Internet Radio, this will display the radio station name
and the current playback. 3. Format info Displays the streaming sample rate.
For Internet Radio, this will display the bitrate the station is streaming. 4.
Source input Displays the currently selected source input. 5. Progress bar
When available, this will display the current track progression during
playback. 6. Track time When available, this will display the elapsed track
time during playback. 7. Clock 8. Network connection Displays the current
network connection.  
Wireless network connection Wireless connection with no internet access Wired
network connection Wired connection with no internet access No network
connection

8  
9\. Speaker output Displays the currently selected speaker output on relevant
network streamers. 10. Mute volume Displays when the network streamer is
muted. 11. Firmware update This indicates when new firmware is available.
Press the ‘Info’ button on the front panel or use the StreamMagic app to
update the network streamer’s firmware. 12. MQA indicator See the MQA section
for more details. 13. Shuffle, Repeat and Repeat +1

9  
Rear panel connections  
Last updated: February 1, 2024 01:33. Revision #11677  
1\. AC Power socket Once you have completed all connections to the amplifier,
plug the AC power cable into an appropriate mains socket then switch on. 2.
WiFi Antenna Ensure antenna is connected securely before use. 3. USB Media For
connecting local media storage. Note that the USB ports are not intended for
connection to mobile devices; no functionality, charging or otherwise is
supported. 4. Service Port For servicing use only. Note: Connecting any other
device here may result in damage. 5. Ethernet Use to connect the CXN100
directly to a network router. Use a wired connection for seamless playback of
high-resolution 352.8kHz, 384kHz, and DSD 256. 6. Control Bus RCA sockets used
to send and receive power and volume commands from other connected CX Series
products. For more information on the Control Bus, see Control Bus section
here. 7. USB Audio In A USB B type socket to enable connection to PC and Mac
computers. Note: For Class 2 USB audio, Windows-based PCs require a Cambridge
Audio USB driver to be installed before connection. You can find the latest
USB driver here. USB Ground Switch Note: The ground switch position should be
set to 1 as default. Use another position if a humming noise occurs. Position
1 ­ Normal/default position. The main unit audio ground is lifted from chassis
earth. Position 2 ­ USB Audio ground is lifted from the main unit audio
ground, which is also lifted from chassis earth. This may be useful to reduce
hum

10  
and noise that can occur with some USB Audio setups. 8. WiFi/Bluetooth Antenna
Ensure antenna is connected securely before use. Bluetooth functionality won’t
be possible if this antenna is not connected. 9. Chassis Ground Switch
Position 1 ­ Normal/default position. The main unit audio ground is lifted
from chassis earth. Position 2 ­ Main unit audio ground is connected directly
to chassis ground. For some setups, this can reduce hum or noise when certain
TVs, Turntables, and other equipment are connected to the CXN100 unit. 10.
Digital Inputs (Coax and Optical) TOSLINK and S/P DIF coaxial digital inputs.
Coaxial ­ Use a high quality 75 ohm digital RCA Phono interconnect cable (This
is different from an analogue audio phono interconnect). This input is
suitable for 16-24 bit content up to 192kHz. TOSLINK Optical ­ Use a high
quality TOSLINK fibre optic interconnect cable designed specifically for audio
use. This input is suitable for 16-24 bit content up to 96kHz (TOSLINK is not
recommended at 192kHz sampling rates). Note: If a digital input is connected
to a TV, you can enable TV mode in the sources settings of the StreamMagic
app. This mode minimises lip-sync delays on the audio path by bypassing MQA
decoding and also reduces the chance of dropouts and glitches from some TVs.
11. Digital Outputs TOSLINK and S/P DIF coaxial digital outputs. 12. Line
Output Line Output (fixed or variable) used to provide a signal to another
amplifier or a recording device. 13. Balanced Audio Output For use with
balanced XLR connections. The balanced connection is the higher quality option
and can reject noise and interference in the cable when used with other
equipment that supports this function. Note: XLR connectors should be wired as
follows: Pin 1: Ground, Pin 2: Hot (in-phase) and Pin 3: Cold (phase-
inverted).

11  
Remote Control  
Last updated: February 1, 2024 01:33. Revision #11678 Note: The CXN100 does
not have its own remote control and does not come with one included. The
device can be controlled via the StreamMagic app. If you wish to use a remote
control with your device, the CX series 2 remote control is compatible with
the CXN100.  
1\. Standby/On Switches the CXN100 between On and Standby mode. 2. Brightness
Alters the brightness of the CXN100 display. There are two brightness levels
and an option to switch off the backlight. Note: When the brightness is
switched to ‘off’, selecting any of the functions will briefly switch on the
lights to show the change. 3. Mute Press to mute or un-mute the audio. This
can only be used with Pre-amp mode enabled. 4. Random Play random track within
queue. 5. Repeat Repeat all tracks in queue. 6. Volume Volume level adjust.
This can only be used with Pre-amp mode enabled when connected via the
analogue outputs. 7. Info Tapping will toggle between display information.
Holding will display the ‘info’ screen. 8. Skip Skips between previous and
next tracks. 9. Enter Enter or select. 10. Source Selector Scroll through
sources enabled in the StreamMagic app. 11. Play/Pause Play or Pause current
track. 12. Presets Recalls stored 1 ­ 8 presets.  
If the remote control will not function, please check that the batteries have
not expired, and that there is nothing blocking the front panel IR sensor.

12  
Getting connected  
Last updated: February 1, 2024 01:33. Revision #11679  
Basic Analogue Connections  
Important Note: Switch the power off before making any connections. There are
two analogue connection options for the CXN100. 1. Line Output Connection
(RCA)  
2\. Balanced Audio Connection (XLR) The balanced connection is the higher
quality option and can reject noise and interference in the cable when used
with other equipment that supports this function. Note: XLR connectors should
be wired as follows: Pin 1: Ground, Pin 2: Hot (in-phase) and Pin 3: Cold
(phase-inverted).

13  
Basic Digital Connections  
There are two digital connection options for the CXN100. Note: If using either
of the digital outputs of the CXN100, the digital signal will bypass the DAC
in CXN100 and will instead be processed by the unit connected to the digital
output, E.g., CXA81 1. Digital Coaxial Output Digital Coaxial connections are
commonly used with CD players and amplifiers and is recommended for use as it
has higher bandwidth.  
2\. TOSLINK Optical Output Whilst having lower bandwidth, TOSLINK Optical
connections are commonly found on televisions, DVD players and A/V units.

14  
Control Bus  
The Control Bus lets you control your other CX series units. See the following
diagrams when connecting the CXN100 using the provided Control Bus cable.
Another added feature with this Control Bus is the use of the StreamMagic app.
You can use the StreamMagic app to control other CX series units via the
CXN100.  
CXN100 with CXA (via StreamMagic app)  
When using the app to turn the CXN100 on/off, this will also turn the CXA
on/off. The app can also be used to control the volume of the CXA. Connect the
CXN100 Control Bus Out to CXA Control Bus In.  
CXA with CXN100  
Note: Without using the StreamMagic app to control the CXA. When turning the
CXA on/off, this will also turn the CXN100 on/off. Connect the CXA Control Bus
Out to CXN100 Control Bus In.

15  
CXA with CXN100 and CXC  
When turning the CXN on/off, this will turn the CXA and CXC on/off. With all
three CX devices, connect the CXN100 Control Bus out to CXA Control Bus in.
Then connect the CXA Control Bus out to CXC Control Bus in. Note: Do NOT loop
back from the CXC Control Bus out to the CXN100 Control Bus in. Control Bus
will also need to be enabled and set to Amplifier within the device settings
in the StreamMagic app once the app has been connected to the CXN100.  
Note: If a device with APD enabled automatically switches off after the
selected period of inactivity, this will also switch off the other connected
devices.

16  
Connecting to WiFi  
Last updated: February 1, 2024 01:33. Revision #11680 Important Note: It is
vitally important that your Network Player remains connected to a Wi-Fi
network as often as possible. This will ensure that the unit is regularly
updated to meet essential security protocols, third party compatibility and
the latest software requirements. Failure to maintain your device with regular
firmware updates as provided by Cambridge Audio will void the product warranty
and is likely to cause major issues to the unit in time. Please ensure that
your unit is updated to the most current firmware version. Note: Your player
is not compatible with captive portal networks. Where possible, avoid the use
of powerline adapters and Wi-Fi signal boosters/extenders, as these can
disrupt the reliability of the network connection.  
Connecting to a Wired Network  
1\. Connect a network cable (Category 5/5E straight-through Ethernet cable)
between your device and your router. 2. Your device will now automatically
connect to the network.  
Connecting to a wireless network  
iOS: 1. Connect both of the supplied Wi-Fi antennas to the rear of the unit,
and ensure that it’s in range of your wireless router. Then power on your
unit. Note: If you are setting up your device for the first time or after a
factory reset, you will first need to follow the on screen instructions to
select your preferred language after powering on your unit. 2. Go to the Wi-Fi
settings on your iOS device and under `SETUP NEW AIRPLAY SPEAKER’ select the
name of your Network Player. Note: Some iOS devices won’t show an option for
‘AirPlay Speaker’. In this instance still select the name of your Network
Player. 3. Once connected, complete unit setup by downloading and installing
the StreamMagic app from the Apple App store.

17  
Android: 1. Connect both of the supplied Wi-Fi antennas to the rear of the
unit, and ensure that it’s in range of your wireless router. Then power on
your unit. Note: If you are setting up your device for the first time or after
a factory reset, you will first need to follow the on screen instructions to
select your preferred language after powering on your unit. 2. Download and
install the StreamMagic app from the Google Play store. 3. Open the
StreamMagic app and select `Connect’. 4. Under Choose a device select ‘Set up
a new device’ and then select the name of your Network Player. 5. Select
`Wireless Connection’ and then ‘Continue’. 6. Your Android device will now
show all available Wi-Fi devices in range. Select the name of your Network
Player. 7. Once connected, you will be prompted to enter your Wi-Fi network
password. Enter the password and select ‘Continue’. 8. Your device will now
connect to your Wi-Fi network, this may take up to a minute. 9. Once
connected, complete the initial setup of your unit within the StreamMagic app.

18  
StreamMagic app – Setup  
Last updated: January 24, 2024 02:15. Revision #11506 Your player is network
connected, not only can you listen to devices connected to the inputs on the
product but you can also stream music from many different sources both on your
home network and from the internet. To set up your player, please first
download the StreamMagic app from the Apple app store or Google Play store.  
Set up  
1\. Switch on your player and follow the on screen instructions to select your
preferred language. 2. Open the StreamMagic app and follow the instructions
provided to complete setting up your player on your network. This process will
also  
apply any new updates that may be pending. Note: During the set up process you
will be asked to give your player a name, please make sure this is unique to
your player. This will make it easier to find when using streaming and smart
home services. Once your player is connected to your home network you’ll have
full control of your sources, including internet radio, streaming services,
network and USB drives and more. For more information on our StreamMagic app,
please visit: https://www.cambridgeaudio.com/gbr/en/products/streammagic  
Important Note: It is vitally important that your player remains connected to
a Wi-Fi network as often as possible. This will ensure that the unit is
regularly updated to meet essential security protocols, third party
compatibility and the latest software requirements. Failure to maintain your
device with regular firmware updates as provided by Cambridge Audio will void
the product warranty and is likely to cause major issues to the unit in time.
Please ensure that your unit is updated to the most current firmware version.
Information on the latest firmware version for your player can be found here.
Note: Your player is not compatible with captive portal networks. Where
possible, avoid the use of powerline adapters and Wi-Fi signal
boosters/extenders, as these can disrupt the reliability of the network
connection.

19  
Google Home / Chromecast built-in  
Last updated: January 18, 2024 02:13. Revision #11491 Your player is network
connected, not only can you listen to devices connected to the inputs on the
product but you can also stream music from many different sources both on your
home network and from the internet. Your player features Chromecast built-in
and can be incorporated in to your Google Home. To set up your player,
download the Google Home app on your smart phone or tablet.  
With Chromecast built into your player, your phone becomes your remote. Simply
tap the Cast button from apps you already know and love to stream music,
podcasts and playlists from your phone, tablet or laptop to your player.  
Chromecast built-in  
Your phone is your remote Simply tap the Cast button from apps you already
know and love. No new logins or downloads required. Use your phone to search,
play, pause and turn up the volume from anywhere in the home. While you’re
streaming, you can keep using your phone for other things ­ scroll through
social media, send a text, and even accept calls. Enjoy music throughout your
house when you use multi-room casting with Chromecast-enabled speakers. Just
say “Hey Google” to cast to your player  
Unlimited entertainment, all on your schedule Works with hundreds of apps and
new apps are being added all the time. Choose from millions of songs from
popular music services like Pandora, Spotify, and Youtube Music.  
Note: When first setting up your Player via the StreamMagic app or after a
factory reset, please ensure that you accept Google’s terms and conditions
when prompted to enable Chromecast functionality. Android, Google Play and the
Chromecast built-in logo are trademarks of Google Inc. Full Chromecast built-
in features may not be available in some territories.

20  
Internet radio  
Last updated: October 24, 2023 04:24. Revision #11490 You can assign up to 99
of your favourite Internet Radio stations as presets on your player, which can
then be recalled using the StreamMagic app. A limited amount of presets can be
recalled via the remote control if your player includes one.  
You can search and assign a preset via the StreamMagic app:  
1\. Within the StreamMagic app navigate to the Radio tab. 2. Use the Search
for Radio search tab at the top of the page or enter a Custom URL link by
selecting URL. 3. Once you have located the station you wish to store, select
and you will be prompted with the option to Play now or Add to presets. 4. Add
station to the desired preset for your player between 1-99. 5. You will then
receive confirmation that the station is saved to the chosen preset. Note:
Please ensure that the custom URL stream is one of the following supported
file types: ALAC, WAV, FLAC, AIFF, DSD (x256), WMA, MP3, AAC, HE AAC AAC+, OGG
Vorbis.  
To remove a preset (iOS):  
1\. Within the StreamMagic app navigate to the Home tab. 2. Scroll to the
bottom of the page where you find your player’s Presets, and select EDIT. 3.
To remove a station from preset, tap the red circle icon and then press
Delete.  
To remove a preset (Android):  
1\. Within the StreamMagic app navigate to the Home tab. 2. Scroll to the
bottom of the page where you find your players Presets, and select EDIT. 3.
Tap on the station you wish to remove. Note: You may also assign a preset
using a remote control if your player includes one, by pressing and holding a
number on the remote whilst a station is playing.

21  
Bluetooth  
Last updated: October 26, 2023 12:56. Revision #11489 The Bluetooth source
allows your player to receive wireless Bluetooth audio from most phones,
tablets and laptops. Pairing To begin streaming high-quality music from your
chosen media source it will first need to be paired with your player.  
1\. Within the StreamMagic App navigate to the Home tab. 2. Use the “Edit”
option of the source to add the Bluetooth source. 3. Return to the Home tab
and select the Bluetooth source. 4. Open your mobile device or laptop’s
Bluetooth settings. 5. Select your player from the list of available devices.
6. Your device should now connect to your player. Once paired you should be
able to connect to your player at any time by selecting the Bluetooth source
on your player and then choosing your player from the list of previously
connected devices. Note: Your Bluetooth device can only be connected to your
player while the Bluetooth source is selected.

22

AirPlay  
Last updated: October 24, 2023 04:30. Revision #11488 AirPlay is an Apple
technology designed to control home audio systems and speakers in any room —
with a tap or by just asking Siri — right from iPhone, iPad, HomePod, or Apple
TV. Play a song in the living room and kitchen at the same time or adjust the
volume in any room, all in sync. After installing your player, add it to the
Apple Home app with a few simple steps using your iPhone or iPad  
How to use AirPlay from iPhone or iPad  
1\. Ensure your player is connected to your network. 2. Open the app that you
want to AirPlay from.

3\. Tap

or

.

4\. Select your player as your AirPlay device.

How to use AirPlay from Control Center

To switch the audio on your device from Control Center:

Swipe down from the top right side of the screen on your device to open
Control Center.

Touch and hold

in the upper-right corner, then select your player.

This product supports AirPlay 2 and requires iOS 11.4 or later.  
Apple and AirPlay are trademarks of Apple Inc., registered in the U.S. and
other countries.  
Use of the Works with Apple badge means that an accessory has been designed to
work specifically with the technology identified in the badge and has been
certified by the developer to meet Apple performance standards.

23  
Built-in streaming services  
Last updated: November 8, 2023 04:36. Revision #11487 Your player has the
following built-in streaming services:  
Spotify Connect TIDAL Qobuz Deezer Note: It is essential that the device you
are streaming from (smartphone, tablet, computer, etc.) is on the same Wi-Fi
network as your player, to ensure that the units can communicate with each
other.  
Spotify Connect  
Use your phone, tablet or computer as a remote control for Spotify. 1. Open
the Spotify app and choose the playlist, album, song, etc. that you wish to
stream to player. 2. Select the devices icon within Spotify and select your
Cambridge Audio network player from the list of `Listening On’ devices. 3.
Spotify Connect should now be streaming your chosen content to the player. Go
to connect.spotify.com to learn more.  
TIDAL (Connect)  
1\. Open the TIDAL app and choose the playlist, album, song, etc. that you
wish to stream to your player. 2. Select the Sound Output devices icon within
TIDAL and select your player from the list. 3. TIDAL Connect should now be
streaming your chosen content to your player. Go to tidal.com/connect to learn
more  
TIDAL (via StreamMagic)  
1\. Open the StreamMagic app and navigate to the Library tab, and then select
TIDAL. Note: Please ensure that you sign into your TIDAL account when prompted
to do so. This will only be required on the first instance of use to link the
account to the StreamMagic app. 2. Choose the playlist, album, song, etc. that
you wish to stream to your player. 3. TIDAL should now be streaming your
chosen content to your player.  
Qobuz (via Chromecast)  
1\. Open the Qobuz app and choose the playlist, album, song, etc. that you
wish to stream to your player. 2. Select the Qobuz Connect icon within Qobuz
and select your player from the list. 3. Qobuz should now be casting your
chosen content to your player.

24  
Qobuz (via StreamMagic)  
1\. Open the StreamMagic app and navigate to the Library tab, and then select
Qobuz. Note: Please ensure that you sign into your Qobuz account when prompted
to do so. This will only be required on the first instance of use to link the
account to the StreamMagic app. 2. Choose the playlist, album, song, etc. that
you wish to stream to your player. 3. Qobuz should now be streaming your
chosen content to your player.  
Deezer (via Chromecast)  
1\. Open the Deezer app and choose the playlist, album, song, etc. that you
wish to stream to your player. 2. Select the speaker icon within Deezer, then
select ‘Google Cast’. Select your player from the list. 3. Deezer should now
be casting your chosen content to your player.  
Deezer (via StreamMagic)*  
1\. Open the StreamMagic app and navigate to the Library tab, and then select
Deezer. Note: Please ensure that you sign into your Deezer account when
prompted to do so. This will only be required on the first instance of use to
link the account to the StreamMagic app. 2. Choose the playlist, album, song,
etc. that you wish to stream to your player. 3. Deezer should now be streaming
your chosen content to your player.  
*Deezer is only available within the StreamMagic app when running firmware version 129-b-004 or later and StreamMagic app version 2.9.0 or later.

25  
USB Audio  
Last updated: February 1, 2024 02:44. Revision #11702 Important note: Before
setting up your device for the first time, please make sure that the USB Audio
connection is unplugged. USB Audio can be re-connected once any firmware
updates are applied.  
PC Setup  
Note: Before connecting your PC to the Network Player, ensure you install the
required Cambridge Audio Windows 2.0 USB driver on your PC. Please find
information on the most recent USB Audio driver here, and a link to download
the latest driver here. 1. Connect your device to your PC.  
After installing the correct driver, using a USB Audio cable (Type A to Type
B), connect the USB Audio In on your device to a USB port on the PC. 2. Select
the USB Audio source. This can be done using the source selector on the front
of the device, or by going to the Home tab and then selecting USB Audio within
the Sources section of the StreamMagic app. 3. Navigate to the CA Control
Panel which should now be installed in your Windows taskbar. This will show
any connected Cambridge Audio USB Audio device and current sample rate.

26  
4\. On your PC, navigate to Settings > System > Sound. Select your Network
Player as your output device from the drop-down menu. 5. Within this same
window under Related Settings on the right-hand side, select Sound Control
Panel. Alternatively, scroll down and select More Sound Settings.  
6\. On the Playback tab, ensure that the device is the default output device,
then select Properties.

27  
7\. Within Speaker Properties, navigate to the Advanced tab. Select the
desired bit depth and sample rate preference. (This step is optional.)  
Note: Not all Windows versions support playback at sample rates greater than
384kHz. If you experience issues please set the default Windows playback
format to 384kHz or lower, then restart your Network Player. 8. Your PC’s
output will now playback via your Network Player.  
Mac Setup  
Note: No extra drivers are required when using a Mac. 1. Connect your device
to your Mac.  
Using a USB Audio cable (Type A to Type B), connect the USB Audio In on your
device to a USB port on the Mac. Note: If using a Mac without a USB Type A
port, you may also use USB Type C (Thunderbolt 3) to USB Type B connection.

28  
2\. Select the USB Audio source. This can be done using the source selector on
the front of the device, or by going to the Home tab and then selecting USB
Audio within the Sources section of the StreamMagic app.  
3\. Within the System Preferences of the Mac, locate the Sound settings.
Select your Network Player as the output sound device.  
4\. On the Mac navigate to Applications > Utilities > Audio MIDI Setup. Select
the device as the output sound device on the left column, and then using the
drop-down options select the desired bit depth and sample rate preference.  
Note: This step is optional. 5. Your Mac’s output will now playback via your
Network Player.

29  
USB Media  
Last updated: February 1, 2024 01:34. Revision #11682 You may connect a USB
SSD, USB HDD or flash drive to your player via the USB Media input located on
the rear of the unit for playback. Once connected, the following formats are
supported: ALAC, WAV, FLAC, AIFF, DSD (x512), WMA, MP3, AAC, HE AAC, AAC+, OGG
Vorbis Note: your player will read large capacity hard drives connected to the
USB input. However, some larger capacity drives will require you to use their
own power supply. Your player only supports USB hard drives which are
formatted to FAT32, exFAT, NTFS and Ext4. The primary function of your player
is as a network music player. The USB ports are intended for convenient
connection of USB thumb drives. As such, we cannot guarantee compatibility
with all USB HDD’s.  
USB Media Playback (via StreamMagic app)  
1.Connect a USB SSD, HDD or flash drive to rear panel USB Input. 2.Navigate to
the Library tab of the StreamMagic app. 3.Under USB Drives, locate your USB
Media device and open. 4.Upon selecting a track you will have the option to
`PLAY FROM HERE’, `PLAY TRACK NOW’, `PLAY TRACK NEXT’ or `QUEUE TRACK’.  
Playback Options: PLAY FROM HERE ­ Playback of album/folder will begin from
this point onwards. PLAY TRACK NOW ­ Selected track will playback immediately.
PLAY TRACK NEXT ­ Selected track will be added to queue and playback next.
QUEUE TRACK ­ Selected track will be added to playback queue.

30  
Streaming your local digital music collection  
Last updated: February 1, 2024 01:38. Revision #11683 Your player can play
content from many different physical sources and this section will explain
what you need to do to access and play your locally stored digital music
collection. `Locally Stored’ means the digital music files you have on your
PC, Mac or Network Attached Storage devices (NAS). To stream local content,
you will need the following hardware and software running in your network: 1.
Your Cambridge Audio Network Player. 2. A mobile device such as a smartphone
or tablet on which you can run the StreamMagic app, or by accessing your
collection via the front panel controls. 3. A hard drive, computer or NAS
containing your compatible digital music files. 4. An active UPnP music or
media server. 5. A router which is configured to allow the UPnP service. Note:
The above items must be correctly connected and configured, and it is
important to note that depending on the server, NAS, computer, etc. you’re
using, this will differ from setup to setup. To help you with this we have
created best practice guide which should get you up and running with minimal
fuss and effort. This can be found here.

31  
MQA (Master Quality Authenticated)  
Last updated: July 26, 2023 03:28. Revision #11483 Your player includes MQA
technology, which enables you to play back MQA audio files and streams,
delivering the sound of the original master recording.  
The front panel will display MQA green or blue to indicate that the unit is
decoding and playing an MQA stream or file, and denotes provenance to ensure
that the sound is identical to that of the source material. It displays MQA
blue to indicate it is playing an MQA Studio file, which has either been
approved in the studio by the artist/producer or has been verified by the
copyright owner.

32  
Settings  
Last updated: February 1, 2024 03:43. Revision #11714  
Device Name  
This is how your player will appear in your StreamMagic app and on your home
network when using services like Spotify, Chromecast built-in and TIDAL
Connect. Giving your player a unique name makes it easier to distinguish when
using streaming and smart home services.  
AirPlay Name  
This is how your player will appear when using AirPlay or the Apple Home app.  
Standby Mode  
This selects what type of standby mode your player will use. Network Standby
means your player will still be controllable by the StreamMagic app and other
network services while in standby. If ECO mode is chosen, your player will use
even less power in standby but will need to be switched on either by the front
panel or the remote control. It will not be controllable via the app or other
network services while in standby.  
Automatic Power Down  
This sets how long your player will wait while inactive before switching to
standby.  
Display Brightness  
This sets the brightness of your player’s display. If set to `Off’ the display
will show for a few seconds after any change and then switch off.  
Roon Ready DSD  
This will allow you to choose how Roon provides DSD content. Use DoP for
digital output ­ If your device does support native DSD in DoP format. Use PCM
for digital output ­ If your device doesn’t support native DSD.  
Control Bus  
If your device is connected to a Cambridge Audio amplifier using a control bus
connector, volume commands can be sent directly to the amplifier. For more
information, please refer to the Getting Connected section of this manual
under `Control Bus’ here.  
Pre-Amp  
With Pre-Amp mode enabled, the volume of the device’s analogue outputs can be
controlled using the app or rotary dial. For more information see our FAQ.
Note: Pre-Amp mode and volume control can only be enabled when connected via
the analogue outputs.  
Volume Limit  
This sets the maximum volume that other streaming services like AirPlay,
Spotify, TIDAL Connect and Chromecast built-in can set. The front panel,
remote control and StreamMagic app volume controls can override this setting.  
Early Update  
Setting this to `On’ will let you try out the latest firmware ahead of general
release. For more information and to find out what’s new visit our FAQ.

33  
Firmware  
This will check for and apply any new firmware available for your player. You
can also check for new updates on the info screen and manually update the
unit’s firmware by following the steps below:  
1\. Hold down the `i’ (Info) button on the front panel 2. As instructed on the
display, press the `play/pause’ button to check for new firmware. The new
firmware version will now update if there is  
one available.  
When left in network standby overnight your player will check and apply any
new updates. Note: Your network player must be connected to the internet to
carry out firmware updates. You should keep your network player connected to
ensure optimal performance.  
Restart  
This will restart your device and it will briefly lose connection with your
network and the app.  
Factory Reset  
This will return your player to its factory settings. You can also do this
from the info screen by following the steps below:  
1\. Hold down the `i’ (Info) button on the front panel. 2. As instructed on
the display, hold down the `reverse skip’ button to perform the factory reset.

34  
Info screen  
Last updated: February 1, 2024 01:38. Revision #11685 The info screen shows
useful information about your player, it also allows you to carry out some
actions to help resolve problems with your player. To access the info screen
hold the button on the front panel for 2 seconds.

35  
Technical specifications  
Last updated: February 1, 2024 01:38. Revision #11686  
D/A CONVERTERS ESS ES9028Q2M  
THD @ 1kHz 0dBFs < 0.0005 %  
THD @ 20kHz 0dBFs < 0.0005 %  
FREQUENCY RESPONSE 20Hz-20kHz +/- 0.1dB *  
SIGNAL TO NOISE RATIO (REF 1W) > 120dBr  
CROSSTALK @ 1kHz < -120dB  
DIGITAL OUTPUTS  
S/PDIF Coaxial: 16/24-bit, 32-192kHz  
TOSLINK Optical: 16/24-bit, 32-96kHz  
AUDIO FORMATS WAV containing uncompressed, PCM 16-32 bit 32-768kHz, FLAC
containing losslessly compressed, PCM 16-32 bit 32-768kHz, Apple Lossless
(ALAC) containing losslessly compressed PCM 16-24 bit 32-192kHz, AIFF
containing uncompressed, PCM 16-32 bit 32-768kHz, Microsoft® Windows Media TM
Audio (WMA 9 Standard) 32-320kbps, MP3 (CBR or VBR) 16-320kbps, AAC, HE AAC
and AAC+, (CBR or VBR) 16-320kbps, OGG Vorbis 32-320kbps. Native DSD64 to
DSD512 support.  
STREAMING PROTOCOLS RTSP (Real Time Streaming Protocol), MMS (Microsoft Media
Server Protocol), HTTP (Hyper Text Transfer Protocol).  
CONNECTIVITY UPnP, Local USB media, Airplay 2, Chromecast built-in, Internet
Radio, Spotify Connect, TIDAL, Qobuz, Deezer, Roon Ready.  
PLAYLIST ASX (Microsoft® playlist format) M3U, PLS  
WI-FI IEEE 802.11 b/g/n or AC (2.4GHz and 5GHz)  
WI-FI ENCRYPTION WEP, WPA, WPA2  
ETHERNET IEEE 802.3, 10 Base-T or 100 Base-T  
USB 1 x USB 2.0 current limited to 1A  
FILE SYSTEMS FAT32, NTFS, Ext4, ExFAT  
MAINS INLET VOLTAGE 100-240 VAC (switch mode)  
STANDBY CONSUMPTION

36  
ECO Mode: <0.5W Network Standby Mode: >2W MAX POWER CONSUMPTION 30W DIMENSIONS
80 x 430 x 325mm (3.1 x 16.9 x 12.8″) WEIGHT 3.55kg (7.8Ibs)

37

Source quality matrix  
Last updated: February 1, 2024 01:37. Revision #11687

SOURCE  
Spotify Connect Spotify AirPlay Spotify Chromecast Spotify Bluetooth

DELIVERY METHOD  
Mobile/Desktop App Mobile/Desktop App Mobile/Desktop App Mobile/Desktop App

TIDAL Connect TIDAL (via StreamMagic app) TIDAL AirPlay TIDAL Chromecast TIDAL
Bluetooth TIDAL Roon TIDAL Roon TIDAL Desktop App

Mobile/Desktop App StreamMagic App AirPlay 2 Chromecast Bluetooth Roon
Endpoint USB Class 2 USB Class 2

Qobuz (via StreamMagic app) Qobuz AirPlay Qobuz Chromecast Qobuz Bluetooth
Qobuz Roon Qobuz Roon Qobuz Desktop App

StreamMagic App AirPlay 2 Chromecast Bluetooth Roon Endpoint USB Class 2 USB
Class 2

Third Party App (via AirPlay) Third Party App (via Chromecast) Third Party App
(via Bluetooth)

AirPlay 2 Chromecast Bluetooth

MAXIMUM RESOLUTION  
320kbps 320kbps 320kbps aptX HD  
24bit / 192 kHz 24bit / 192 kHz 16bit / 44kHz 24bit / 96 kHz aptX HD 24bit /
192 kHz 24bit / 192 kHz 24bit / 192 kHz  
24bit / 192 kHz 16bit / 44kHz 24bit / 96 kHz aptX HD 24bit / 192 kHz 24bit /
192 kHz 24bit / 192 kHz  
16bit / 44kHz 24bit / 96 kHz aptX HD

38  
Troubleshooting  
Last updated: February 1, 2024 01:37. Revision #11688  
If you have trouble connecting the Network Player to your network, these steps
may help to resolve the problem:  
Ensure that you have followed the ‘Connecting to WiFi’ steps in the manual
here. Ensure both Wi-Fi dongles are securely connected to the rear of the
unit. Ensure your mobile device is connected to the same network you wish to
connect your Network Player to. Remove any VPN or Anti Virus app you may have
downloaded on your mobile device, as they can sometimes prevent the app from
‘seeing’ other devices on the network. Remove any network switches/extenders
etc. that are part of your network set up Connect the unit directly to your
router via an Ethernet cable. Perform a factory reset on your unit, and then
attempt the network set up steps again. Check that a DHCP server is available,
or that you have configured a static IP address on your Player. You can
configure a static IP address on the unit via the ‘Network’ settings in the
StreamMagic app. Reboot and/or factory reset your router.  
If you have trouble connecting the StreamMagic app to your Network Player,
these steps may help to resolve the problem:  
Ensure your mobile device is connected to the same network you wish to connect
your Network Player to. Remove any VPN or Anti Virus app you may have
downloaded on your mobile device, as they can sometimes prevent the app from
‘seeing’ other devices on the network. Ensure that you have allowed the
StreamMagic app to have access to devices on your network. You can check this
via your mobile devices’ app settings. Ensure both Wi-Fi dongles are securely
connected to the rear of the unit. Check whether other apps and sources on
your device are able to ‘see’ the unit. If they are, this would suggest that
something on your device is preventing the StreamMagic app from ‘seeing’ the
Network Player. Download the StreamMagic app on to another mobile device.
Remove any network switches, extenders, boosters etc. that may be part of your
network set up  
If your Network Player is experiencing audio dropouts during playback from a
network source, these steps may help to resolve the problem:  
Ensure both Wi-Fi dongles are securely connected to the rear of the unit.
Remove any network switches, extenders, boosters etc. that may be part of your
network set up Connect the unit directly to your router via an Ethernet cable.
Reset your network router. Perform a factory reset on your Network Player by
following the steps in the manual here.  
If your Network Player can connect to the network successfully but is unable
to play particular Internet Radio stations, it may be due to one of the
following causes:  
The station is not broadcasting at this time of the day (remember it may be in
a different time zone). The station has reached the maximum allowed number of
simultaneous listeners. The station is not broadcasting anymore. The link in
our database is simply out of date. (You can request that a radio station is
added or updated by following the steps in the following FAQ.) The Internet
connection between the server (often located in a different country) and you
is slow. Try using a computer to play back the stream via the broadcaster’s
web site. Try deleting and then re-installing the StreamMagic app on your
device. Perform a factory reset on your Network Player by following the steps
in the manual here.  
If you have problems with UPnP playback check the following:  
Ensure your chosen UPnP server software can serve the file type you are trying
to access. Some servers do not serve FLAC for instance. This Network Player
can only play non-DRM files. Files that have DRM controls cannot be played by
the CXN100. If attempting to play 24-bit WAV or FLAC content, note a wired
Ethernet connection is normally preferred for reliable operation due to
bandwidth considerations. Check the Network Player can play back the file type
you are trying to access. WMA, AAC, HE AAC, AAC+, MP3, OGG Vorbis, FLAC, WAV,
ALAC, AIFF can currently be played.

39  
Ensure your PC/NAS drive are connected to the same network as your Network
Player. Ensure you have followed the required steps for PC/NAS drive
configuration with a Network Player. You can find out more about this in the
following FAQ.  
If you have problems with USB Media playback check the following:  
Check the Network Player can play back the file type you are trying to access.
WMA, AAC, HE AAC, AAC+, MP3, OGG Vorbis, FLAC, WAV, ALAC, AIFF can currently
be played. This Network Player can only play non-DRM files. Files that have
DRM controls cannot be played by the CXN100. Check that your device does not
require more than 1A if it is powered from the USB socket itself. Check your
device is formatted in FAT32/NTFS/exFAT/Ext4 format. The way you organise your
USB media affects the size of the internal database the Network Plater needs
to build dynamically as you browse content. It is good practice to create
folders for Artists, within which should be a sub folder for each album
containing the tracks for that album. Libraries with thousands of tracks in
one folder will progressively slow down the Player’s media browsing.  
If you have problems connecting a Bluetooth device to the Network Player check
the following:  
Ensure the Bluetooth source has been selected via the app or the front panel
source selector. You will be unable to pair a Bluetooth device to the Player
unless the Bluetooth source has been selected. Ensure the supplied Wi-
Fi/Bluetooth antenna has been connected to the rear of the Player. Ensure your
device is not already connected to another Bluetooth speaker/headphones.
Ensure the Player is not already connected to another Bluetooth device.  
MQA tracks do not display as MQA on the front panel:  
Ensure the track you are playing is an MQA track. Ensure that you have the
required streaming subscription to play MQA files.  
There is no sound:  
Ensure the unit is not in Standby mode. Check that your amplifier/DAC is
properly connected. Check that your speakers are properly connected to the
amplifier. Check that your connected amplifier/DAC is not in mute mode. If
Pre-Amp mode has been enabled, ensure the Player is not in mute mode. Ensure
the correct source has been selected via the app or the front panel source
selector.  
There is no audio when connecting a Mac/PC to the USB Audio input:  
Ensure that all the steps within the USB Audio section of the manual have been
followed. Ensure that the USB Audio source has been selected via the app or
the front panel source selector. Ensure that your PC/Mac is connected to the
USB Audio input with a USB A to B cable. If you are connecting a PC, make sure
that the correct USB driver is downloaded. The driver is available from
https://www.cambridgeaudio.com/gbr/en/driver-updates.  
A TV connected to a digital input has dropouts, glitches or disrupted audio:  
Some TVs have been found to have issues on digital inputs. Enabling ‘TV mode’
in the StreamMagic app for the digital input connected to a TV should reduce
the chance of audio issues from the TV.

40  
Frequently asked questions  
Last updated: February 1, 2024 01:37. Revision #11689  
Can I play files from a connected USB HD when the CXN100 is not connected to a
network?  
This is not possible as the use of the StreamMagic app is required to be able
to play local files from a connected USB HD. Please note that it is strongly
recommended that the CXN100 is connected to a network at all times.  
Does the CXN100 come with a remote control?  
No, the CXN100 does not have its own remote control and does not come with one
included. The unit can be fully controlled and the settings can be adjusted
via the StreamMagic app. If you wish to use a remote control with your device,
the CX series 2 remote control is compatible with the CXN100 and can be
purchased from our website here.  
Can I access features such as Internet Radio and streaming services via the
front panel?  
It is not possible to access services and features via the front panel of the
CXN100. You will be able to access many features via the StreamMagic app, as
well as integrated services such as TIDAL, Spotify etc. via their respective
apps.  
How do I change the volume of the CXN100?  
With Pre-Amp mode enabled within the StreamMagic app device settings, the
volume of the device’s analogue outputs can be controlled using the app or
rotary dial. Note: Pre-Amp mode and volume control can only be enabled when
connected via the analogue outputs.  
Do I need to connect both of the supplied Wi-Fi antennas for the CXN100 to
work?  
Yes, if you are connecting your CXN100 to your network wirelessly, you will
need to connect both of the supplied antennas to enable full Wi-Fi
functionality and the strongest possible wireless network connection.
Bluetooth functionality will also only be possible when one of the antennas is
connected to the port with the Bluetooth symbol.  
Can I use more than one of the CXN100’s outputs at once?  
If you wish to connect the CXN100 to one single device, you can use any
output, digital or analogue, that you wish. If, however, you would like to
connect the CXN100 to more than one device at a time, you can connect up to
four devices and play simultaneously, as all outputs remain active at all
times. Please note that you will need to enable Pre-Amp mode in the app, if
you wish to control the volume via the CXN100.  
How do I stop the CXN100 from powering down when not in use?  
The CXN100 will automatically switch to standby mode after 20 minutes of
inactivity. This Automatic Power-Down (APD) feature can be disabled, by
navigating to the device settings within the StreamMagic app.

41  
You can either disable this feature, or edit the length of time it takes for
APD to be triggered, by selecting `Automatic Power-Down’.  
What USB HDs will the CXN100 support?  
The primary function of the CXN100 is as a network music player and the USB
port is intended for convenient connection of USB HDDs and SSDs. As such, we
can not guarantee compatibility with all USB HDDs and SSDs. The CXN100 will
read large capacity hard drives connected to the USB Media input. Some larger
capacity drives, however, may require their own power supply, as the player’s
USB port may not provide enough power for the drive to function. The CXN100
will support USB hard drives which are formatted to FAT32, exFAT, NTFS and
Ext4.

ft CAMBRIDGE

IMPORTANT SAFETY INSTRUCTIONS

For your own safety please read the followlng important safety instructions
carefully befOf’e attempting to connect this unit to

the mains power supply, They wlll also enable you to get the best performance
from and ~

the life of the unit:

, . Read these instrucUons.

,

2\. Keep these Instructions.

3\. Heed alt warnings.

4\. Follow all Instructions.

5\. Do not use this apparatus near water.

6\. Clean only Wlth a dry ctoth.

7\. Do not bk>ck any venttlatlon openings. Install In ac:cordance with the
manufacturer’s Instructions.

8\. Do not install near any heat sources such as radiators, heat regist8f’S.
stoves, or other apparatus Oncludlng amplifl8f’S) that produce heat.

9\. Do not defeat the safety purpose of the polarized or grounding-type plug.
A polarized plug has two blades with one wider  
than the other. A grounding-type plug has two blades and a third groundmg
prong. The wfde blade or the third prong are proVJded for your safety. If the
provided plug does not fit into your outlet, consult an electrician for
replacement of the obsolete outlet.

1O. Protect the power cord from being walked on or pinched, particularly at
plugs, convenience receptacles and the point where they exit from the
apparatus.

11\. Only use attachments/accessories specified by the manufacturer.

12\. Use with only the cart, stand, tnPod, bracket, or table specified by the
manufacturer. or sold with the apparatus. When a cart is used, use caution
when moving the carV apparatus combination to avoJd Injury from tip-over.

13\. Unplug this apparatus during lightning storms or when unused for long
periods of time.

14\. Refer all set’Vicing to qualified sefVlce personnel. SeMclng Is required
when the apparatus has been damaged In any way, such as the pawer·supply cord
or plug having been damaged, liquid has been spilled or objects have fallen
into the

apparatus, the apparatus has been exposed to rain or ~sture, does not operate
normally, or has been dropped.

WARNING:  
– Do not place the unit in an enclosed space; if you wish to place the unit on
a shelf, use the top shelf to allow maximum ventilation. Do not put any
objects on top of this urut. Do not s,tuate it on a rug or other soft surlace
and do not obstruct any air inlets or outlet grilles. Do not cover the
ventilation grilles wrth items such as newspapers, tablecloths, curtains, etc.  
– To reduce the risk of fire or electric shock, do not expose this apparatus
to rain or moisture . This unit must not be used  
near water or exposed to dripping or splashtng water or other liquids. No
obfects filled with liquid, such as vases, shall be  
placed on the unit. – Dange, of exptos,oo ff batteiy is incom,ctly replaced.
Replace only wrth the same or equrvalent type.  
– The battery (battery pack or batteries installed) shall not be exposed to
excessfve heat such as sunshine, fire or the like.  
– The untt must be installed In a manner that makes disconnection of the mains
plug from the mains socket outlet (or appliance connector from the rear of the
unit) possible. Where the mains plug Is used as the disconnect device, the
disconnect device shall remain readily operable.  
– Please refer to the Information on the exterior rear panel for 9’ectrical
and safety information before installing or operating the apparatus.  
– Only use the mains cord supptied with this unit. Use of the apparatus in
tropical chmates – lne equipment shaJI be used at a maximum 45 degree C
ambient temperature. The unit is of Class 1 construction and must be connected
to a mains socket outlet with a protective earthing connection.

The hghtnlng flash with the arrowhead symbol within an equilateral triangle Is
intended to alert the user to the presence of un·insulated ‘dangerous voltage’
within the product’s enclosure that may be of sufficient magnitude to
constitute a risk of electric shock to persons  
The ex.ctamaUon point within an equilateral triangle ls intended to aktrt the
user to the prasence of import.ant aperating and maintenance instructions In
the service lrterature relevant to this appliance.

WEEESYMBOL

The crossed-out whee’8d bin is the European Union symbol for Indicating
separate collection for electrical and

electronic equipment. This product contains electrical and electronic
equipment which should be reused, recycled or

–

recovered and should not be disposed of with unsorted regular waste. Please
return the unit or contact the authorised

dealer from whom you purchased this product for more infoonation.

This product Is In conformity with Directive 2011/65/EU Res1rictl00 of
Hazardous Substances In electncal and electronic

equipment.

CCEMARK This product complies with European Low Voltage (2014/35/EU),
Electromagnetic CompatlbHlty (2014/30/EU) and  
Environmeotally-lrlendly design of Energy-related Products (2009/125/EC)
Duectrves when used and Installed according to this lnstructk>fl manual. For
continued compliance only cambrldge Audio accessories should be used with this
product and seMcing must be ref8fl’ed to qualified service personnel.

UKCAMARK  
U K This product complies with UK Regulation Electrical Equipment (Safety)
Regulations 2016, the Electromagnetic C A Compatibility Regulations 2016 and
the Ecodesign for Energy-Related Products Regulations 2020 when used and  
installed according to this instruction manual. For continued compliance only
Cambridge Audio accessones should be used wtth this product and servicing must
be referred to qualified service personnel.

EC & UKCA DECLARATION OF CONFORMITY  
Hereby, Audio Partnership PLC declares that this product Is in compliance with
Directive 2014/53/EU & UK Radio Equipment Regulatlons 2017, the full text of
the CE & UKCA declaration of conformity is available at the foHowing internet
address https://www.cambridgeaudio.com/OoC  
Bluetooth Radlo Frequency:2.402GHz-2.48 GHz The Max. transmrt power. lOdBm.  
WI-Fl 2.4G Radio frequency: 2412-2472MHz, the Max. EIRP power23dBm  
WI-Fl 5G Radio frequency: 5150-5725MHz. the Max. EIRP power 26dBm

A RCM (REGULATORY COMPLIANCE MARK)

~

This product meets the Safety, EMC and RadlO CommuntCatlOOS requirements of
the ERAC and ACMA.

VENTILATION  
IMPORTANT – The unit will become hot when in use. Do not stack multiple untts
on top of each other. Do not place in an enck>sed area such as a bookcase or
in a cabinet without sufficient ventilation.  
Ensure that small obfects do not fall through any ventilation gnlle. If this
happens, switch off Immediately, disconnect from the mains supply and contact
your dealer for advice.  
PJease ensure there Is amp68 ventilat1011 (at k!ast 20cm clearance on the top,
side and rear). Do not put any ob}ects on top of this unit. Do not situate It
on a rug or other soft surface and do not obstruct any air inlets or outlet
grilles. Do not cover the ventilatOO gnlles with items such as newspapers,
tablecloths, curtains, etc.

POSITIONING  
Choose the Installation locatlon carefully. Avoid placing it In direct
sunlight or close to a source of heat. No naked flame SOUr’CeS, such as
lighted candles, should be placed on the unit. Also avoid locatlons subject to
vibret10n and excessive dust. cold or moisture. The untt can be used in a
moderate cllmate.  
This unit must be installed on a sturdy. leve{ surface. Do not place In a
sealed area such as a bookcase or in a cabinet. Do not place the unit on an
unstable surface or shelf. The unit may fall, causing senous in1ury toe child
or adult as wen as serious damage to the product. Do not place other equipment
on top of the unit  
Due to stray magnetic fields, turntables or CRT lVs should not be located
nearby due to possit>ie interference.  
Electronic audio components have a running In period of around a week Of used
several hours per day). This will allow the new components to settle down and
the sonic properties w,11 improve over this time.

POWER SOURCES  
The unit should be operated only from the type of power source indicated on
the marking label. If you are not sure of the type of power·supply to your
home, consult your product dealer or local pawer company.  
This unit can be ~ft in Standby mode when not In use and will draw <0.SW In
this state. If you do not intend to use this unit for a long period of time,
unplug it from the mains socket.

OVERLOADING  
Do not overload wall outlets or extenskln cords as this can result In a risk
of fire or electric shock. Overloaded AC outlets, extension cords, frayed
pawer cords. damaged or cracked wlre Insulation and broken plugs are
dangerous. They may result in a shock or fire hazard.  
Be sure to insert each pawer cord securely. To prevent hum and noise, do not
bundle the interconnect leads with the power cord or speaker leads.

CLEANING  
To clean the unit, wipe its case with a dry. lint-free cloth. Do not use any
cleaning fluids containing alcohol. ammonta or abrasives. Do not spray an
aerosol at or near the unit.

BATTERY DISPOSAL  
Batteries may contain substances harmful to the environment. Please dispose of
any discharged batteties with due consideration and in accofdance with local
enVironmentaVelectronic recycling gukietlnes

SERVICING  
These units are not user seMceable. Neve, attempt to repair, disassem~ or
reconstruct the unit lf there seems to be a problem. A senous electric shock
could result 1f this precautiooary measure is ~nored. In the event of a
problem or failure, please contact your dealer.

SUPPLIER’S DECLARATION OF CONFORMITY (SDOC)

Model(s):CAIJ930 Eq..,pment CXN100- Player

Model(s): CA0940 Eq..,pment EXN100 Trademark: Canbridge Audio

Player

Tlisdevice complieswlth Part 15 ofthe FC.C Rues. Operation issut,ject to the
followlng two conditions: (1) this de,ice may no1 cause harmful interference,
and (2) this device must accept any interlerance received, includrng
intenen,nce that may cause lJ’ldeslred

operat,on.  
The respons,ble party w, US:

Company na-ne: Audio Partner.ihlp U.C

Address: 3057 N. Rockwell St. Bldg. 3, Fl. 2, Ste. 201. Chicago, IL606t8

Phone: (312)636-3796

~ 1(h/ · Legal Rep,esentatiVe Person: Kiel Nowakowski  
~natura

FEDERAL COMMUNICATIONS COMMISSION NOTICE  
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protecUon against harmful interference in a
residential lnstallatlOfl. This equipment generates, uses, and can radiate
radio frequency energy. and if not installed and used in accordance with the
Instructions, may cause hannful Interference to radio communications. However,
there Is no guarantee that interference will not occur In a particular
Installation. If this equipment does cause harmful interlerence to radio or
television reception, which can be determined by turning the equipment off and
on, the user Is encouraged to try and correct the interference by one or more
of the foUowmg measures: · Reorient or refocate the recefvlng antenna. ·
Increase the distance between the equipment and the receiver. · Connect the
equipment to an outlet on a circuit different from that to which the receiver
is connected. · Consult the dealer or an experienced radio/TV technician for
help FCC Caut100: Arly changes or modifications not expressly approved by the
party responsible for compliance could void the user’s authonty to operate
this equipment.  
RF EXPOSURE STATEMENT:  
To maintain compliance with FCC’s RF Exposure guidelines. This equipment
should be installed and operated with a minimum distance of 20cm between the
radiator and your body. Use only the supplied antenna  
MODIFICATIONS  
The FCC requires the user to be notified that any changes or mod1ficaUons to
this device that are not expressly approved by Cambridge Audio, may void the
user’s authority to operate the equipment.  
CANADA-INDUSTRY CANADA (IC)  
This radio transmitter has been approved by Industry Canada. This Class B
digital apparatus complies with Canadian standard ICES·003. This device
complies wrth Industry Canada License exempt ASS standard{s). OperatlOO Is
subtect to the following two conditions. (1) this device may not cause
interference and (2) this device must accept any Interference, Including
Interference that may cause undesired operation of the device. This equipment
complies with ASS- 102 limits set fourth for an uncontrolled environment. This
equipment should be Installed and operated wrth a mirnmum distance of 20cm
between the radiator and your body. The transmitter must not be co–located or
operating In conjunction with any other antenna or transmitter.  
INDUSTRIE CANADA (IC)  
Le present etnetteur radio a 8t8 approuv8 par lndustrie Canada Cet appareil
numerique de Ctasse B est conforme 8 la norme canadienne ICES·003. Cet
appareil est conforme aux. normes ASS examples de licence d’lndustrie Canada.
Son fonctlonnement est soumls aux  
f~~ : ~ ‘ : deux. conditions suivantes : :.~s~=:ru~·1:~:~~t1::.,~~l~t apparel!
doit accepter toute interference recue, y compns  
a Cet 6Qulpement est conforme aux llmites RSS-102 pr8COn1S&es pour un
environnement non contro18. Cet 8Qu1pement dolt btra  
install8 et utlli58 une distance minimale de 20 cm entra le rad1ateur et votre
corps. l ‘erTletteur ne dolt pas etre co·plac8 nl fonctlonner en con)onctlon
avec une autre antenna ou transmetteur.

0 2023 Camb nd ge Aud io Ltd cambnd ge Audio Is a brand of Aud io Partne1sh1p
Pie. Registered office: Gallery Court, Han key Place. London SEl 4B8 Reg No.
2953313. All nghts reserved EU Importer Cambridge Audio (EU) limited 1st
Floor. 6 Lapp’s Quay, Cork, n2 W7W, Ireland WWW.CAMBRIDG EAUDIO.COM  
AP38425/2

A U

CAMBRIDGE AUDIO

bit.ly/3Y8xaQ6  
Register Your Product  
Scan the QR code to register your product and receive product enhancing
firmware/app updates, as wel l as join our growing commun ity to be first in
line for new product releases and exclusive offers.

Enregistrez Votre Produit Scannez le QR code pour enregistrer votre produit.
Vous profiterez des nouvelles fonctionnalites et ameliorations de
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Registriere Dein Produkt Scanne den QR-Code, um dein Produkt zu registrieren
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und exklusiven Angeboten als Erster dabe1 zu sein.  
ttfllt1al~&8li t~Hm-=-.MIfil” ..Jalfffl1~Hf.JlHb!!Hil&~oo©l”+/ ~ f:fHi~~WJi
l-~&:/JaA~iM;;rz Mr £t-Ji1!¥ , 1t t19iJl’~W. If fill~i.1fifLl~~~

CAMBRIDGEAUDIO.COM

GREAT  
BRITISH SOUND  
SINCE 1961





#### References

  * [ Register your product | Cambridge Audio UK](http://bit.ly/3Y8xaQ6 "Register your product | Cambridge Audio UK")
  * [ The domain name bridgeaudio.com is for sale](http://bridgeaudio.com "The domain name bridgeaudio.com is for sale")
  * [ Cambridge Audio US](http://CAMBRIDGEAUDIO.COM "Cambridge Audio US")
  * [ Spotify - Connect](http://connect.spotify.com "Spotify - Connect")
  * [ gpl.stream-magic.com/](http://gpl.stream-magic.com/ "gpl.stream-magic.com/")
  * [ TIDAL Connect | TIDAL](http://tidal.com/connect "TIDAL Connect | TIDAL")
  * [ Cambridge Audio International](http://www.CAMBRIDGEAUDIO.COM "Cambridge Audio International")
  * [ Third Party Licenses | Spotify for Developers](http://www.spotify.com/connect/third-party-licenses "Third Party Licenses | Spotify for Developers")
  * [ How do I configure my Network Player for use with locally stored music? (NAS, computer, etc.)](https://casupport.cambridgeaudio.com/en/product/3722460-StreamMagic-App/message/0ion5ylr8f550snx-How-do-I-configure-my-Network-Player-for-use-with-locally-stored-music-\(NAS-computer-etc.\) "How do I configure my Network Player for use with locally stored music? \(NAS, computer, etc.\)")
  * [ How do I request a new radio station for the database or app?](https://casupport.cambridgeaudio.com/en/product/3722460-StreamMagic-App/message/79wt8h68t2wz188r-How-do-I-request-a-new-radio-station-for-the-database-or-app "How do I request a new radio station for the database or app?")
  * [ What is in Early Updates for the CXN100?](https://casupport.cambridgeaudio.com/en/product/440045676-CXN100/message/8qpw532bhuzaxta6-What-is-in-Early-Updates-for-the-CXN100 "What is in Early Updates for the CXN100?")
  * [ Windows Audio USB Class 2 Driver](https://casupport.cambridgeaudio.com/en/product/440045676-CXN100/message/f5qbmccqjkd4dgtt-Windows-Audio-USB-Class-2-Driver "Windows Audio USB Class 2 Driver")
  * [ What is Digital Pre-Amp Mode and how does it work?](https://casupport.cambridgeaudio.com/en/product/440045676-CXN100/message/mqfi08te9rs5azce-What-is-Digital-Pre-Amp-Mode-and-how-does-it-work "What is Digital Pre-Amp Mode and how does it work?")
  * [ Spotify - Connect](https://connect.spotify.com/ "Spotify - Connect")
  * [ Support Hub - | Cambridge Audio International](https://support.cambridgeaudio.com "Support Hub - | Cambridge Audio International")
  * [ TIDAL Connect | TIDAL](https://tidal.com/connect "TIDAL Connect | TIDAL")
  * [ Cambridge Audio International](https://www.cambridgeaudio.com "Cambridge Audio International")
  * [ Cambridge Audio Remote Control for CX Series 2 CXN100, CXA61, CXA81, CXC & CXN Series 2](https://www.cambridgeaudio.com/gbr/en/products/spare/cxa61-cxa81-cxc-cxn-remote-control "Cambridge Audio Remote Control for CX Series 2 CXN100, CXA61, CXA81, CXC & CXN Series 2")
  * [ StreamMagic - | Cambridge Audio UK](https://www.cambridgeaudio.com/gbr/en/products/streammagic "StreamMagic - | Cambridge Audio UK")
  * [ Register your product | Cambridge Audio US](https://www.cambridgeaudio.com/register "Register your product | Cambridge Audio US")

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