BOSE 884367-0100 QuietComfort Wireless Noise Cancelling Headphones User Guide
- June 1, 2024
- Bose
Table of Contents
BOSE 884367-0100 Quiet Comfort Wireless Noise Cancelling Headphones
TROUBLESHOOTNG
RESET THE HEADPHONES
If the headphones are unresponsive, you can reset them.
Resetting the headphones resets the product controls and reboots the
headphones. It doesn’t clear any device settings.
- Connect the small end of the USB cable to the USB-C port on the left earcup.
- 2. Slide the Power/bluetooth switch to the right . At the same time, connect the other end of the USB to a USB-A power source such as a computer or wall charger.
When the reset is complete, the status light glows according to the current charge level (see page 28)
NOTE: If you’re unable to resolve your issue, additional troubleshooting and support is available at: support.Bose.com/QC
RESTORE THE HEADPHONES TO FACTORY SETTINGS
A restore to factory settings can clear all settings and return the headphones
to their original out-of-box state. After, the headphones can be configured as
if they were being set up for the first time.
Restoring to factory settings is only recommended if you are having issues
with the headphones, or you have been instructed to do so by Bose customer
service.
-
Remove the headphones from the bluetooth list on your device.
-
Remove the headphones from your Bose account using the Bose Music app.
NOTE: For more information about how to remove the headphones from your Bose account using the Bose Music app, visit: support.Bose.com/QC -
Slide the Power/bluetooth switch to the right and hold. At the same time, press and hold the Action button for 30 seconds.
- The status light blinks white. After 30 seconds, the status light blinks amber to indicate factory settings are being restored (2 to 3 seconds).
- When the reset is complete, the status light slowly blinks blue. The headphones are now in their original out-of-box state.
- NOTE: If you’re unable to resolve your issue, additional troubleshooting and support is available at: support.Bose.com/QC
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