SAMSUNG DW80CG545 Built in Dishwasher User Manual

June 1, 2024
Samsung

SAMSUNG DW80CG545 Built in Dishwasher

Product Information

Specifications

  • Model: DW80CG5451SRAA
  • Warranty: Parts – 12 months, Labor – 12 months
  • Printed Circuit Board, Racking, Stainless Door Liner & Tub Leakage: 5 years (Parts Only)

Product Usage Instructions

  • This SAMSUNG brand product is warranted against manufacturing defects in materials or workmanship for one year from the date of delivery to the original consumer purchaser.
  • Additional coverage is provided for specific parts for up to five years.
  • SAMSUNG will provide in-home service within the contiguous United States during the warranty period at no charge, subject to the availability of SAMSUNG-authorized servicers within the customer’s geographic area.
  • Ensure the product is unobstructed and accessible for the service agent to perform repairs.

FAQ

Q: What does the warranty cover?

A: The warranty covers manufacturing defects in materials or workmanship for one year, with additional coverage for specific parts for up to five years.

Q: Is in-home service included in the warranty?

A: Yes, SAMSUNG provides in-home service within the contiguous United States during the warranty period at no charge, subject to availability of authorized servicers.

Q: Who is responsible for repair costs under excluded circumstances?

A: The customer is responsible for repair or replacement costs under excluded circumstances.

Q: Are visits for product functions covered by the warranty?

A: No, visits by authorized servicers for product functions, maintenance, or installation explanations are not covered by the warranty.

Warranty

Warranty Information for DW80CG5451SRAA – Parts :
12 months, Labor: 12 months
DW80CG545 – DW80CG542 – DW80CG502 – DW80CB545
LIMITED WARRANTY TO ORIGINAL CONSUMER PURCHASER WITH PROOF OF PURCHASE AND/OR PROOF OF DELIVERY
This SAMSUNG brand product, as supplied and distributed by SAMSUNG ELECTRONICS AMERICA, INC.(SAMSUNG) and delivered new, in the original carton to the original consumer purchaser, is warranted SAMSUNG against manufacturing defects in materials or workmanship for the following limited-warranty periods, starting on the date of delivery to the original consumer purchaser:

One (1) year parts and labour Five (5) years, Printed Circuit Board, Racking and Stainless Door Liner & Tub for leakage (Parts Only)

  • This limited warranty is valid only on products purchased and used in the United States that have been installed, operated, and maintained according to the instructions attached to or furnished with theproduct. To receive warranty service, the purchaser must contact SAMSUNG at the address or phone number provided below for problem determination and service procedures. Warranty service can onlybe performed by a SAMSUNG-authorized service center. The original dated bill of sale and/or proof of delivery must be presented upon request to SAMSUNG or SAMSUNG’s authorized service centre to receive warranty service.
  • SAMSUNG will provide in-home service within the contiguous United States during the warranty period at no charge, subject to availability of SAMSUNG authorized servicers within the customer’sgeographic area. If the product is located in an area where service by a SAMSUNG authorized servicer is not available, you may be responsible for a trip charge or required to bring the product to a SAMSUNG authorised service center for service.
  • To receive in-home service, the product must be unobstructed and accessible to the service agent.
  • During the applicable warranty period, a product will be repaired, replaced, or the purchase price refunded, at the sole option of SAMSUNG. SAMSUNG may use new or reconditioned parts in repairing a product, or replace the product with a new or reconditioned product. Replacement parts and productsare warranted for the remaining portion of the original product’s warranty or ninety (90) days, whichever is longer. All replaced parts and products are the property of SAMSUNG and you must return them to SAMSUNG.
  • This limited warranty covers manufacturing defects in materials or workmanship encountered innormal household, noncommercial use of this product and shall not cover the following: damage thatoccurs in shipment, delivery, installation, and uses for which this product was not intended; damagecaused by unauthorized modifi cation or alteration of the product; product where the original factoryserial numbers have been removed, defaced, changed in any way, or cannot be readily determined;cosmetic damage including scratches, dents, chips, and other damage to the product’s fi nishes;damage caused by abuse, misuse, pest infestations, accident, fi re, fl oods, or other acts of nature orGod; damage caused by use of equipment, utilities, services, parts, supplies, accessories, applications,installations, repairs, external wiring or connectors not supplied or authorized by SAMSUNG; damagecaused by incorrect electrical line current, voltage, fl uctuations and surges; damage caused by failureto operate and maintain the product according to instructions; in-home instruction on how to use yourproduct; and service to correct installation not in accordance with electrical or plumbing codes orcorrection of household electrical or plumbing (that is house wiring, fuses, or water inlet hoses).
  • The cost of repair or replacement under these excluded circumstances shall be the customers’ responsibility.
  • Visits by an authorized servicer to explain product functions, maintenance or installation are notcovered by this limited warranty. Please contact SAMSUNG at the number below for assistance with any of these issues.

EXCLUSION OF IMPLIED WARRANTIES
IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specific rights, and you may also have other rights, which vary from state to state.

LIMITATION OF REMEDIES
YOUR SOLE AND EXCLUSIVE REMEDY IS PRODUCT REPAIR, PRODUCT REPLACEMENT, OR REFUND OFTHE PURCHASE PRICE AT SAMSUNG’S OPTION, AS PROVIDED IN THIS LIMITED WARRANTY. SAMSUNG SHALL NOT BE LIABLE FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO TIME WAY FROM WORK, HOTELS AND/OR RESTAURANT MEALS, REMODELINGEXPENSES, LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITSREGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HASBEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some states do not allow exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific rights, and you may also have other rights, which varyfrom state to state.
SAMSUNG does not warrant the uninterrupted or error-free operation of the product. No warranty or guarantee given by any other person, firm, or corporation to this product shall be binding on SAMSUNG.
North_America_DW5000C_WEB_DW0003_English.pdf 6/27/2023 10:12:31 PM

https://www.samsung.com/us/support/service/warranty/DW80CG5451SRAA/

References

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