TC-200GE Smart Toilet

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Product Information

Technical Specifications

• Model: TC-200GE, TC-100GE

• Power Supply: 120V/60HZ

• Minimum Load Current: 10A

• Socket Requirement: Earth fault circuit breaker or earth
  leakage protector

• Rated Sensitive Current: Below 10mA

Product Usage Instructions

Safety Precautions

Before installation, carefully read the manual and strictly
follow the instructions to prevent injury or property damage.
Always observe safety warnings and precautions.

Pre-installation

Read the manual thoroughly and place it in a visible location.
Ensure proper installation according to instructions.

Installation

Follow the step-by-step installation guide provided in the
manual to set up the product correctly and safely.

Remote Control Installation and Battery Replacement

Refer to the manual for detailed instructions on installing the
remote control and replacing its batteries when needed.

Side Rotated Knob Operation

Learn how to operate the side rotated knob by following the
instructions in the manual for optimal usage.

Remote Control Instructions

Understand how to use the remote control functions effectively
by referring to the dedicated section in the manual.

Automatic Function

Explore the automatic functions of the product and how to
utilize them efficiently for daily use.

Daily Maintenance

Learn about the maintenance tasks required to keep the product
in good condition for long-lasting performance.

Troubleshooting

Refer to the troubleshooting section in the manual for guidance
on addressing common issues that may arise during product use.

Fault Code

Understand the fault codes provided by the product and how to
interpret them for troubleshooting purposes.

FAQ (Frequently Asked Questions)

Q: Can I use an extension cord with the product?

A: It is forbidden to use a power extension cord or
loose/unstable power socket. Always connect the product to a
special standard socket with the specified load current.

Q: How should I clean the product?

A: Avoid using banana water, gasoline, liquid medicine,
detergent, insecticide, toilet cleaner, or a hard brush for
cleaning. Refer to the manual for recommended cleaning methods.

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Model:TC-200GE TC-100GE
INSTALLATION GUIDE IMPORTANT SAFEGUARDS
READ ALL INSTRUCTIONS BEFORE USING. Get free technical support for the lifetime of your product.
Email: service@canesthome.com

Table of Contents

Safety Precautions

1

Technical Specifications

4

Pre-installation

5

Installation

7

Remote Control Installation and Battery Replacement

10

Side Rotated Knob Operation

11

Remote Control Instructions

12

Automatic Function

18

Daily Maintenance

19

Label Illustration

21

Troubleshooting

22

Fault Code

23

Safety Precautions

Before installation, please read this manual carefully and install it in strict accordance with the instructions. After reading, please put this manual in a prominent position. Keep the place properly. In order to avoid injury and property damage to users and others, please strictly observe the safety warnings and precautions.

SIGN Warning Danger

MEANING
It means that if the regulations in this warning are not observed and misoperation is made, serious injury or death may be caused.
It means that if the regulations in this warning are not observed and misoperation is made, serious injury or death may be caused.

The following signs are used to indicate important safety precautions when using the product.

SIGN

MEANING

This figure indicates that it is not feasible and [prohibited].

This figure shows the content that must be enforced.

WARNING

Do not install and use this product in damp places.This product must be reliably grounded, and the reliable connection of AC socket ground wire to the ground should be ensured. The grounding wire should use a tripod socket. If you are not sure whether it has been reliably grounded, please ask a qualified electrician or maintenance personnel to check and confirm. Please ensure that the wiring of the power socket conforms to the national standard (zero on the left and fire on the right) and cannot be reversed.

This product must be connected to a special standard socket and wiring with a 120V/60HZ load current of at least 10A, and the socket must be equipped with Earth fault circuit breaker or earth leakage protector or similar high sensitive and fast leakage switch (rated sensitive current Below 10mA).
120V

It is forbidden to use the power extension cord or loose and unstable power socket, otherwise it may cause fire or electric shock.

Do not touch the product that has fallen into water or soaked in water, and immediately unplug the power plug.

The lit cigarettes and other combustibles cannot be put into the toilet cover, otherwise it may cause fire. It is forbidden to disassemble, repair or modify the product by yourself, otherwise it may cause fire or electric shock.

If the power cord is damaged, in order to avoid danger, it must be replaced by professionals from the manufacturer, its maintenance department or similar departments.

01

Please pull out the power plug when it thunders.
If the product function is abnormal or fails, please stop using it immediately and cut off the power supply, and contact the service provider in time.
When used by people (including children) with physical, cognitive and intellectual disabilities or lack of experience and common sense, it is necessary to use this product under supervision, patients with heart disease should use it carefully. Do not let children play with this product.
If it is not used for a long time, the power supply and water supply must be cut off.
It is forbidden to disassemble, repair or modify the product by yourself, otherwise it may cause fire or electric shock.
Banana water, gasoline, liquid medicine, detergent, insecticide, toilet cleaner and hard brush are prohibited to clean this product.
Do not pour water or detergent on the machine body or power plug, otherwise it may cause fire or electric shock.
This product is an electrical product. It is forbidden to put it in a place that is easy to be soaked by water. Do not pour urine or other liquids onto the body.

WARNING
Do not use water other than tap water, otherwise it may cause skin inflammation and other problems.
Do not stand on the ceramic toilet, and do not hit the ceramic with gravity to prevent damage and water leakage.
Do not put fingers or other objects into or block the drying air outlet, otherwise it may cause scald, electric shock or burn.
It is forbidden to use other electrical appliances on the same socket.
When the product is powered on, it is not allowed to put the product sideways or upside down, otherwise it may cause fire or burn.
The socket shall be installed in a place that is not easy to be soaked by water. It is recommended to use waterproof socket.
The new hose assembly and other attached or designated parts attached with the appliance shall be used for installation. The old hose assembly cannot be reused, Otherwise, it may cause water leakage, fire or electric shock.
When the product is moved indoors from a cold or wet place, it should be stored for 2 hours to fully volatilize the condensed water in the machine, and then it can be started for use, To avoid short circuit of products.
02

Do not place the product where it may fall or be pulled into the bathtub or sink.
Do not put this product in water or other liquids.
Do not touch the product that has fallen into water or soaked in water, and immediately unplug the power plug.

WARNING
Do not connect the water pipe with the outlet pipe of the water heater. The water inlet temperature is 37.4 ~95. If it exceeds the specified range, it may cause internal heating.The component does not work properly.
When using this product, do not lean back on the toilet cover to avoid damaging the product.
Please do not flush newsprint, paper urinal pads, women’s sanitary napkins and other easily clogged items into the toilet.

It is forbidden to embed cementitious materials (cement mortar) into the base of the ceramic toilet, otherwise the ceramic toilet may be cracked due to expansion.
Do not exert strong force or impact, do not stand on the seat ring, toilet cover or this product, and do not place heavy objects.
Do not let the sun shine directly on the product to avoid discoloration and affect the reception effect of the remote control.

Do not use the product in an environment below 32. If the room temperature is lower than 32, the water in the water supply line of the product must be drained, Prevent the water way from freezing and cracking, causing water leakage or fire during later use.
To prevent damage caused by freezing, please take measures to keep warm and increase the temperature of the toilet.
When installing, disassembling, repairing and maintaining the product, you must unplug the power plug and close the water supply valve.
The seat ring and toilet lid of this product would lower slowly. Do not press hard to avoid damaging it .

03

Technical Specifications

Rated voltage

120V~

Rated frequency

60Hz

Rated power Pressure of Water supply
Ambient temperature

1240W
20.31psi( minimum necessary water pressure ) – 116.03psi (static pressure)Flow of water supply at least 7.93gpm
32- 104

Temperature of water supply

41- 104

Toilet Flushing

Flushing type Rough in

Jet Siphon 12”

Water heating type Instant heating

Cleansing

Water heating power 1300W

Warm water temperature
Safety device

off, 86- 100.4 (6 levels)
Temperature fuse, water temperature sensor, grounding protection, over-temp protection

Min air volume

0.2m³/ min

Dryer

Air heating power

250W

Dryer temperature Safety device Seat heating power

off, 86- 122 (6 levels) Temperature controller, temperature fuse, leakage protection plug.
40W

Heating seat Seat temperature Safety device
Product size

off, 86- 100.4 (6 levels) Temperature sensor, temperature fuse, temperature controller, grounding protection,
26.5 x 16.8 x 18.7 inch

Water proof rate

IPX4

Remarks: Rated power: the product starts to power on and start up under the conditions of ambient temperature of 73.4, static water inlet pressure of 116.03psi+/-2.9psi, and water inlet temperature of 41. After setting the water
pressure, seat temperature and water temperature to the highest level in turn, immediately start the rear wash and
continue to work steadily for the average power of a cleaning cycle.

04

Pre-installation
Parts diagram
Power plug (with leakage protection function)
Water supply angle valve
Rotated knob

Warning label Lid Heated seat
Seat sensor Air outlet
Toilet Bowl
Water outlet

Nozzle

Tools required Please prepare the following required tools before installation.

Decorative Cap Foot sensor

Electric Drill
(Diameter0.24in)

Caulk Gun

Teflon Tape

Knife

Spanner
(0.91-0.98in)

Assorted Screwdrivers

Steel Tape 05

Measuring Glass

Pre-installation
Hardware Included

Main unit

Spare battery box

Wax ring

Remote control & Holder & Expansion screw set
NPT1/2

G1/2

Angle valve

G1/2

Installation accessories

Model:TC-200GE TC-100GE
INSTALLATION GUIDE IMPORTANT SAFEGUARDS
READ ALL INSTRUCTIONS BEFORE USING. Get free technical support for the lifetime of your product.
Email: service@canesthome.com Phone: +1 301 485 2088
Installation instructions & warranty card

Installation cardboard

Part Main unit Remote control Wax ring Angle valve Installation accessories User manual Installation cardboard Picture for reference only

Quantity
1 1 1 1 1 Set 1 1

Part Spare battery box

Quantity
1

06

Installation

Technical drawing

16.8

18.7 15.9

26.5

Rough in 12

1. Install the offered angle valve
Mark the center line of the drain outlet on the ground, and install the water inlet angle valve at a suitable position on the wall according to the size of the toilet. After installing the angle valve, open the valve to discharge the sewage.

2. Mark the drain with a cross line
Cardboard installation ·Align the cardboard with the center line of the drain ·Draw contour lines from cardboard.

offered angle valve

Tracing

Drainage outlet

12in

3. Install the flange plate

4. Position correctly the two fixing bolts of the flange

07

Installation
5. Assemble the mounting bracket with bolts and then install them to the pre -installed flange plate on the ground and lock tight with nuts.

6. Insert the wax ring under the toilet.

7. Install waxing ring into drain outlet; Install ceramic toilet on corresponding position according to contour line.

8. Put the screw through the fixing sleeve and then install it through the holes(on both sides of the toilet ceramic) to the mounting bracket on the ground ,and lock tight with a tool, put the decorative cap on the fixing sleeve.

9. Connect hose and angle valve
As shown in the figure below, connect and tighten the inlet hose, angle valve and filter.
1 Connect the water inlet hole (shown in the above image) with angle valve through the hose.
08

10. Install the battery box
1. Put battery (9V, not included) in the battery box.

2. Connect the line

FM

Battery replacement
1. Remove the battery box from the back of the toilet and pull out the battery box connector. 2. Open the battery box, remove the old battery and replace it with a new one. 3. Plug in the battery box connector and the toilet cable and put them back on the back of the toilet.

11. Open the angle valve
Check the tightness of the threaded connection to make sure there is no water leakage. Turn the angle valve counterclockwise and adjust the opening to the maximum.

Inlet angle valve

REMINDER

When opening the angle valve for the first time, it may be a bit tight.

12. Power on
Plug the leakage protection plug into the power socket, press the reset switch, and the plug indicator light will be on, indicating that it is powered on.

REMINDER
Press the leakage test key before use, the reset switch pops up, indicating leakage protection. The protection function is normal. Press the TEST button (then RESET button) every month to assure proper operation.

Reset switch Test button

*It is applicable to the model with leakage protection plug. The leakage protection plug is subject to the actual object.
13. Safety self-inspection
1. The buzzer of the main engine beeps, the blue light of the knob flashes, and the self-test starts; 2. The buzzer of the main engine rings another “tick”, and the knob turns on white light after self-inspection; 3. The function mode is on and can be used normally.
09

Remote Control Installation and Battery Replacement

Install remote control
1.Install the remote control rack
1. Stick the remote control rack horizontally to the pre-installation area on the wall, and mark the position of two installation holes on the wall with a marker. Use a drill bit with a diameter of 6mm to drill holes at the marked positions on the wall, with a depth of 35mm.

2. Install the expansion pipe into the wall hole, attach the hanger to the wall, align the hole on the hanger with the expansion pipe, and place the screw to lock it.

2.Install the remote control hanger (only for the hanger with fixed plate and foam rubber pad)

1. Clean and dry the pre-installed area of the remote control rack on the wall.

2. Tear off the double-sided adhesive sticker on the back of the hanger and stick it horizontally to the wall.

3. Install the battery into the remote control, and place it on the rack.
4. Use and replacement of remote control battery
· The remote control uses 2 AAA alkaline batteries. · When the battery is low, the red light on the remote control flashes or lights up,
prompting the user to replace the battery.
Two AAA alkaline batteries (not included in the package)
Attention 1. The positive and negative electrodes of the battery must match
those on the remote control. 2. New and old batteries cannot be mixed. 3. Please use alkaline battery.
10

Side Rotated Knob Operation
Power/Stop
1. Long press this button for 5 seconds to enter standby mode (under this mode, indicator light on the knob will flash every 5 seconds and all functions cannot run)
2. Press any button on remote control or press/rotate the knob to exit standby mode, entering the startup mode.
3. when the rear wash, front wash or warm air drying function is running on, short press this button to stop fuction halfway.
4. Under the non-functional mode, press this button to flush toilet.

Rear wash
In the power-on state, seated and without washing and drying.
Rotate the knob counterclockwise to start the rear wash function. It will automatically stop when the procedure end. Short press the knob or the Stop button on the remote control to stop the function halfway.

Front wash
In the power-on state, seated and without washing and drying.
Rotate the knob clockwise to start the front wash function. It will automatically stop when the procedure end. Short press the knob or the Stop button on the remote control to stop the function halfway.

11

Remote Control Instructions (Applicable for Model: TC-200GE)
Stop
1. Short press stop button to cease on-going functions halfway. 2. Long press stop button for 5 seconds to enter ECO mode. 3. Long press stop button for 5 seconds to exit ECO mode.
Full flushing
Short press the flush button to perform the flushing funtion. Note: Long press this button to turn on/off the night light.
Rear wash/Oscillating massage
Press this button to start the rear wash function. Press this button again to perform oscillating massage. If you press the Stop key halfway, you can stop it immediately. Note: Under the oscillating massage procedure, the nozzle will extend and retract repeatedly to
achieve the massage effect.
Front wash/Oscillating massage
Press this button to start the front wash function. Press this button again to perform oscillating massage. If you press the Stop key halfway, you can stop it immediately. Note: Under the oscillating massage procedure, the nozzle will extend and retract repeatedly to
achieve the massage effect.
Dryer
Press this button to perform warm air drying. The air temperature can be adjusted. If it is pressed to “stop”button on the way, the air drying can be stopped immediately.
Water pressure adjustment
When cleaning, press this button to adjust water pressure in 5 different gears. Press + key once to raise one level, press – key once to decrease one level. The indicator light will display accordingly.
Nozzle position adjustment
The nozzle position can be adjusted with 5 gears. Press the nozzle adjustment key to extend the nozzle forward, press the nozzle adjustment key to retract nozzle backwards.
12

Water temperature adjustment
When cleaning, the water temperature is adjustable with 6 gears. When in off gear, the water flows in ambient temperature and the indicator light is off.
Air temperature adjustment
When drying, the air temperature is adjustable with 6 gears. When in off gear, it blows in ambient temperature and the indicator light is off.
Seat temperature adjustment
The seat temperature is adjustable with 6 gears. Please do not cover the seat sensor in case of sensing failure. The seat temperature will switch to 1st gear after long time sitting in case of low-temperature burns.
Top view of remote control
Pulse massage
When performing rear washing and front washing functions, press the massage button on the remote control to enter the pulse massage mode.
Open/close seat
1. When the lid is open and the seat is closed, press this button to open the seat; 2. When the seat/lid is closed, press this button to open the seat/lid. 3. When both seat/lid are open, press this button to close the seat, while lid can keep open.
Open/close lid
1. When the lid is open and the seat is closed, press this button to close the lid; 2. When the seat/lid are closed, press this button to open the lid, while the seat keep closed. 3. When both the seat/lid are open, press this button to close the seat and lid. Note: Long press this button for 5 seconds to turn on/off the indicator light on the knob.
13

Remote Control Instructions (Applicable for Model: TC-100GE)
Stop
1. Short press stop button to cease on-going functions halfway. 2. Long press stop button for 5 seconds to enter ECO mode. 3. Long press stop button for 5 seconds to exit ECO mode.
Full flushing
Short press the flush button to perform the flushing funtion.
Rear wash/Oscillating massage
Press this button to start the rear wash function. Press this button again to perform oscillating massage. If you press the Stop key halfway, you can stop it immediately. Note: Under the oscillating massage procedure, the nozzle will extend and retract repeatedly to
achieve the massage effect.
Front wash/Oscillating massage
Press this button to start the front wash function. Press this button again to perform oscillating massage. If you press the Stop key halfway, you can stop it immediately. Note: Under the oscillating massage procedure, the nozzle will extend and retract repeatedly to
achieve the massage effect.
Dryer
Press this button to perform warm air drying. The air temperature can be adjusted. If it is pressed to “stop”button on the way, the air drying can be stopped immediately.
Water pressure adjustment
When cleaning, press this button to adjust water pressure in 5 different gears. Press + key once to raise one level, press – key once to decrease one level. The indicator light will display accordingly.
Nozzle position adjustment
The nozzle position can be adjusted with 5 gears. Press the nozzle adjustment key to extend the nozzle forward, press the nozzle adjustment key to retract nozzle backwards.
14

Water temperature adjustment
When cleaning, the water temperature is adjustable with 6 gears. When in off gear, the water flows in ambient temperature and the indicator light is off.
Air temperature adjustment
When drying, the air temperature is adjustable with 6 gears. When in off gear, it blows in ambient temperature and the indicator light is off.
Seat temperature adjustment
The seat temperature is adjustable with 6 gears. Please do not cover the seat sensor in case of sensing failure. The seat temperature will switch to 1st gear after long time sitting in case of low-temperature burns.
Top view of remote control
Pulse massage
When performing rear washing and front washing functions, press the massage button on the remote control to enter the pulse massage mode.
Night light
Press this button to turn on/off night light.
Half Flush
Press this button to perform the half flush function. Note: Long press this button for 5 seconds to turn on/off the indicator light on the knob.
15

Control function setting
1. ECO mode
Long press the Stop button on the remote control, after hearing the buzzer make one sound, then it will enter the ECO mode. Long press the stop button on the remote control again, the buzzer make two sounds,then it will exit the ECO mode. Note: 1. Under the ECO mode, the water temperature, air temperature, and seat temperature are lowered to 1st gear.The temperature cannot be adjusted. Other functions are normal. 2. The ECO mode is default off. If the toilet is powered on, you need to reset it again.
2. Night light setting
TC-200GE: Long press the Flush button on the remote control to turn the night light on and off. TC-100GE: Short press the Night Light button on the remote control to turn the night light on and off.
3. Nozzle manual cleaning function
· Press the “Stop” button and “Rear wash” button on the remote control for 3 seconds at the same time to enter the manual cleaning procedure. Manual cleaning procedure: the nozzle will extend to the longest position and self- clean water flows out continuously. When there are 10 seconds left for manual cleaning,the nozzle retracts automatically.
Press and hold the “Stop” and “Rear Wash” buttons on the remote control 3 seconds.
Enter the manual cleaning mode to clean the nozzles.
· During the manual cleaning process, press the “Stop” button on the remote control or knob to exit the manual cleaning mode and the nozzle will retract;
· After the manual cleaning is completed or stopped halfway, the nozzle retracts automatically.
4. Nozzle automatic cleaning function
· Press the “Stop” button and “Front Wash” button on the remote control for 3 seconds at the same time to enter the nozzle automatic cleaning mode.
· Automatic cleaning procedure: the nozzle will extend and retract automatically during cleaning process. Totally 10 cleaning cycle. Press the stop button to cease the funciton halfway.
Press and hold the “Stop” and “Front Wash” buttons on the remote control 3 seconds.
Enter the automatic cleaning mode, prohibit manual cleaning, be careful not to pinch your hands.
· During the automatic cleaning process, once human seated, it will exit the automatic cleaning mode. The nozzle will stop flowing water and retract.
16

5. Mute function
· Press the “Stop” and “Drying” keys on the remote control for 3 seconds at the same time to enter the mute mode. Press the “Stop” and “Drying” keys on the remote control for 3 seconds again to exit the mute mode.
· The buzzer function is off in mute mode.

6. Remote control match code
Before the machine is powered on, press and hold the front wash button on the remote control. The five lights on the remote control will flash and enter the pairing mode. At this time, powering on the machine and press the reset button on the power plug. Waiting until the indicator light of knob flash between red and green alternately, then press the knob. When you hearing a beep sound. The pairing is successful. Press the stop button on the remote control to exit match code.
Before the device is powered on.

Long press front wash until five indicator lights flash simultaneously

Indicator light (alternating red and green)

Powering on and press the reset button on the power plug. Waiting until the indicator light of knob flash between red and green alternately, then press the knob.

D!
After hearing a beep sound, it indicates the remote control paring is successful. Press the stop button on the remote control to exit.

7. Turn on/off lid auto open function
At the same time, press and hold the Open/close seat button” ” and Open/close lid button” ” on the remote control for 5 seconds, and the buzzer will beep to turn on or off the automatic flip function.

8. Turn on/off the auto flush after leaving seat
Long press the Flush button” “and Rear Wash button” or exit the auto flush function after leaving seat.

“on the remote control to enter

9. Standby mode
Long press the knob 5 seconds to enter the standby mode. Press the knob or any button on the remote control to exit the standby mode.

17

Automatic Function
1. AUTOMATIC OPEN/CLOSE LID FUNCTION (Applicable for models with this function )
If you buy an electronic toilet with automatic open/close lid function, this product can realize automatic opening/closing of the toilet lid and seat.
1. Auto Open When the human body is close to the toilet, the toilet lid will open automatically after the human body movement is detected.

2. Auto Close
After leaving the seat>60s, the toilet lid and seat will close automatically.

2. Foot sensor

1. When both the lid & seat are closed, foot closes sensor to flip the lid, then activate the foot sensor again to flip the seat. After toiletting, activate the foot sensor to close the seat and lid, also execute the bowl flushing. 2. When only lid is open, activate the foot sensor to flip the seat. After toiletting, activate the foot sensor to close the seat and lid, also execute the bowl flushing. 3. When both the lid & seat are open, activate the foot sensor to close the seat and lid, also execute the bowl flushing.

3. Automatic flush after leaving the seat

Under the automatic flush mode, when the user is detected staying on the seat for 30 seconds, after the user leave the seat for 5±1 seconds, it will perform the automatic flush function.
18

4. When water and electricity are cut off 1. Flushing during power outage (under the condition that the spare battery box is connected and has filled battery
Press the side knob to flush. Manual flush button
2. Flushing during water outage Flush the toilet with external water (pour approx. 2 Gallons water into the bowl). Beware of overflow.
Daily Maintenance
Maintenance of body 1. Cut off the power supply
Please cut off the power supply before maintenance.
2. Wipe with soft cloth
Please wipe the dirty parts with a soft damp cloth and then let it dry.
3. Safety self-inspection
Please reconnect the power supply after cleaning.
19

Nozzle maintenance
1. Nozzle extends
Press and hold the “Stop” button and “Rear wash” button on the remote control for 3 seconds at the same time to enter the manual cleaning procedure.
2. Nozzle cleaning
Please wipe with a soft cloth or soft brush.
3. Cleaning is completed
Press the “Stop” button to exit the manual cleaning mode and the nozzle will retract automatically.
Filter screen cleaning
1. Close the valve.

2. Rotate counterclockwise to remove the filter screen.

3. Rinse and clean the filter screen.

Replace activated carbon 1. Open two rubber plugs, loosen two screws, and pick up two screws and gaskets.

2. Remove the four water pipes, gently lift the base and put it upside down, loosen the screws of the activated carbon and remove the cover.

Remove 4 water pipes
20

3. After loosening the tape, pull out the activated carbon,replace it with a new one, and then install the cover and lock it.

4. Connect and tighten the four removed water pipes in turn. Put the cover back into the ceramic body, lock the screw and cover the rubber plug.

Drain the water in the pipeline when not in use for a long time
1. Pull out the power plug to cut off the power.
2. Close the inlet angle valve, unscrew the hose from the angle valve, drain the water in the pipeline and reinstall it.
For safety, it is recommended to put antifreeze into the accumulated water in the toilet.
TIPS
Before opening the angle valve, the power must be cut off! When using the toilet again, be sure to connect water supply first, then plug in.

Label illustration
Illustration

Explain seat sensor
foot sensor 21

Troubleshooting

Product part or function

Phenomenon

Cause

Solutions

Whether the power supply is off

Power on

Complete machine

Not working Whether the leakage protector is off Press the leakage switch again

Power failure or not

Wait for power supply

Whether the water supply switch is on

Turn on the water supply switch

Not working

Whether the water supply is cut off
Whether the orifice is blocked by foreign matters

No skin contact with seat sensor

Rear wash
Warm air drying

Low water pressure
Water temperature
is low
Stop water halfway

Is the water pressure gear set to low gear
Whether the water supply channel is normal
Whether the water supply channel is normal
Whether the automatic stop time is exceeded
No skin contact with seat sensor

Low heating temperature
Half-way stop

Whether the wind temperature gear is set to low gear
Whether the automatic stop time is exceeded
No skin contact with seat sensor

Seat ring Insufficient seat Is the seat temperature gear set to heating ring temperature low gear

Deodorization

Machine did not start

No skin contact with seat sensor

Wait for water supply to recover
Remove foreign matters and manually clean the nozzle Re-adjust sitting position to ensure skin contact with sensor Reset the water pressure gear
Clean the filter screen at the water supply outlet and supply water again
Reset the water temperature gear
Re-execute the function
Re-adjust sitting position to ensure skin contact with sensor
Reset the water temperature gear
Re-execute the function
Re-adjust sitting position to ensure skin contact with sensor
Reset the seat temperature gear
Re-adjust sitting position to ensure skin contact with sensor

Remote control

No reaction

Objects cover the sensing window
Incorrect use angle and sensing distance
Batteries run out

Remove the objects Adjust angle and distance Replace with new batteries

22

Fault Code

Category

Fault classification

Fault location

Cause

Symptoms

Solutions

Fault alarm

Fault display code

Complete
1 machine failure Random

Multiple sensors have failed

The whole machine does not work normally

Remove the fault after the whole machine works
normally

All lights flash and buzzer sounds
for 3 seconds

EE

2

Instant

Abnormal Abnormal signal of Water stop heating

heating module communication instant heating plate and cleaning stop

The fault is removed after communication
is restored

All lights flash and buzzer sounds for 3 seconds

E1

3

Flow

Water is still After the function running after isstopped, the the function buttock woman
is over washes all the time

Uncontrolled rear washing

Fault removal after control

All lights flash and buzzer sounds for 3 seconds

E2

4

Inlet flow

The flow meter hasno flow after the inlet valve is
opened

The water stops heating and other
functions work normally

Fault removal after flow recovery

All lights flash and buzzer sounds for 3 seconds

E3

5

Gearbox Gearbox stuck

Can’t flip

Flip function stop

Fault removal after recovery

All lights flash and buzzer sounds

E4

for 3 seconds

6

No response when the knob is turned counterclockwise

The buttock wash function knob light flashes

Fault removal after recovery

The three-color light on the knob flashes in turn, and the buzzer rings for 3 seconds

E5

7

Knob

Knob does not respond

No response when the knob is turned
clockwise

The knob light of the women’s
washing function does not flash

Fault removal after recovery

The three-color light on the knob flashes in turn, and the buzzer rings for 3 seconds

E6

8

No response when pressing
the knob

Stop function

Fault removal

knob lamp flashes after recovery

Tri-color on knob Lights flash in turn,
bees Sounder sounds for 3 seconds

E7

9

Inlet NTC

Water inlet NTC opencircuit or short circuit

Water stop heating and cleaning stop

Fault removal after
NTC recovery

The water temperature indicator flashes and
the buzzer sounds for 3 seconds

A1

10

Inlet NTC

Inlet water temp1e0r7a.t6ure

Water stop heating and cleaning stop

Fault removal after
temperature recovery

The water temperature indicator flashes and
the buzzer sounds for 3 seconds

A2

11

Water temperature

Inlet NTC

Outlet NTC open circuit or
short circuit

Water stop heating and cleaning stop

Fault removal after NTC recovery

The water temperature indicator flashes and
the buzzer sounds for 3 seconds

A3

12

Inlet NTC

Outlet water temperature
107.6

Water stop heating and cleaning stop

Fault removal after temperature recovery

The water temperature indicator flashes and
the buzzer sounds for 3 seconds

A4

13

Inlet NTC

Inlet water temperature is the same as outlet water
temperature (no temperature rise)

Water stop heating and cleaning stop

Fault removal after temperature recovery

The water temperature indicator flashes and
the buzzer sounds for 3 seconds

A5

14

Air temperature NTC open circuit or
short circuit

Drying stop heating

Fault removal The wind temperature

after temperature

indicator flashes and the buzzer sounds

C1

recovery

for 3 seconds

15

Wind

Wind

temperature temperature

Wind temperature NTC 149

NTC

Drying stop heating

Fault removal after
NTC recovery

The wind temperature indicator flashes and
the buzzer sounds for 3 seconds

C2

Fault removal The wind temperature

16

No temperature rise

Drying stop heating

after temperature

indicator flashes and the buzzer sounds

C3

recovery

for 3 seconds

Fault removal

Seat temperature

17 18

Seat temperature

Seat temperature
NTC

Seat temperature Seat temperature

NTC open circuit

stop heating

Seat temperature Seat temperature

NTC 107.6

stop heating

after temperature
recovery Fault removal
after NTC recovery

indicator flashes and buzzer sounds for 3 seconds Seat temperature indicator flashes and buzzer sounds for

H1 H2

3 seconds

23

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