MORPHEUS TW1500 Spire True Wireless Earbuds User Guide
- June 2, 2024
- MORPHEUS
Table of Contents
MORPHEUS TW1500 Spire True Wireless Earbuds
Specifications
- Brand: Creative Marketing Inc.
- Warranty: 1 year from the day of purchase
- Technical Support: Available via email at support@morpheus360.com
Warranty Information
Creative Marketing Inc. warrants that this product shall be free from
defects in materials and workmanship for one year from the day of purchase. If
the product is defective, Creative Marketing Inc. will repair or replace any
parts deemed defective.
Exclusions
Creative Marketing Inc. disclaims liability for damages related to operation
or handling.
Technical Support
For technical support, email
support@morpheus360.com with the Model # and
a detailed description of the issue.
WARRANTY
Creative Marketing Inc. warrants that this product shall be free from defects in materials and workmanship for one year from the day of purchase. If the product is defective, the sole obligation of Creative Marketing Inc. under this warranty shall be at its election, subject to the terms of this warranty, to repair or replace any parts deemed defective. This warranty is for the exclusive benefit of the original purchaser and is not assignable or transferable. THIS WARRANTY IS MADE IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, AND ANY IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE TERMS OF THIS WARRANTY, UNLESS OTHERWISE PROHIBITED BY LAW.
Exclusions
To the fullest extent permitted by law, Creative Marketing Inc. expressly
disclaims and excludes from this warranty any liability for damages, including
but not limited to general, special, indirect, incidental, consequential,
aggravated, punitive or exemplary damages, and economic loss (even if Creative
Marketing Inc. is informed of their possibility), third party claims against
you, including for any loss or damages, and claims or damages related to loss
of, or, damage to, your records or data. This warranty does not apply to any
product the exterior of which has been damaged or defaced. This warranty will
be voided by misuse, improper physical environment, improper repair, acts of
God, war or terror, commercial use, and improper service, operation or
handling.
Technical Support
Creative Marketing Inc. provides Technical Support through email. Please make sure you have available the Model # (located on the front page of your User’s Manual), problem with the product described in detail included in the email written to our support team at support@morpheus360.com
Return Merchandise for Service
Any claim under this warranty must be made in writing to Creative Marketing
Inc., at the address provided by our technician, within 30 days after the
owner discovers the circumstances giving rise to any such claim, and must
include a copy of this warranty document, a receipt or copy of your invoice
marked with the date of purchase, and the original packaging. You may obtain
service by after the technician has issued a Return Merchandise Authorization
(RMA) number. The RMA number must be prominently displayed on the outside of
the shipping carton and the package must be mailed to Creative Marketing Inc.
with postage prepaid.
SPECIFICATIONS:
- Connection: Bluetooth® Version 5.3
- Power: Built-in lithium battery
- Battery: 40mAh(per ear), 300mAh(battery box)
- Unit Driver: 8mm
- Built-in Microphone in Both Earbuds
PACKAGE CONTENTS
- Left and Right Ear Earbud
- Charging Box
- One Pair Each Large, Medium, and Small Silicone Ear Tips
- USB Charging Cable
- User’s Guide
SYSTEM REQUIREMENTS
- Bluetooth® enabled device(s)
PRECAUTIONS
- This product contains Batteries.
- Do not expose to fire or substantial heat.
- Do not leave this product in a vehicle under the sun.
- Dispose properly at locations where Lithium Batteries are collected.
- Do not submerge product in water.
- Wipe dry each earbud before placing back into the charging box to avoid shorting the charge terminals.
- Sweat or liquid left on the charging contacts can cause oxidation and affect the product’s ability to recharge.
DESCRIPTION
CHARGING THE EARBUDS
- Place the earbuds into the battery box, the Operation LED on the earbud as well as the Earbuds Charging Indicator on the Battery Box will turn on. If none of the LED turn on, please make sure the earbuds are placed in the battery box correctly and the battery box is charged.
- The Operation LED will turn green for approximately 30 seconds and then turn off. Earbuds Charging indicator will also turn off when charge is complete.
CHARGING THE BATTERY BOX
- Connect the USB-A connector of the included USB Charging Cable to a USB adapter or USB slot of a computer.
- Connect the other end of the USB Charging Cable to the USB port of the battery box.
- The Battery Box Charge Indicator (red LED) will blink.
- The Battery Box Charge Indicator will stop blinking when battery box is fully charged.
CONTROLS
Each earbud is equipped with one touch sensor only. It is called a Multi-
Function Button or MFB. The number of press/taps on each button will yield
different command controls.
Play
music when connected to a mobile phone Pause when music is playing.
Pick up a call when there is an incoming call Hang up when in the middle of a
call
Double Press the Left Ear MB to Increase Volume
Double Press the Right Ear MFB to play Next Song
Triple Press
Triple Press the Left Ear MB to decrease volume
Triple Press the Right Ear MFB to play previous song
Press and Hold 3 Seconds
Press and hold the MFB on either side for 3 seconds to activate voice assistant such as Google Assistant or Siri. Some mobile phone might require you to pre-configure the settings on your phone. Please refer to your phone’s user guide for reference
Manually Switch Off the Earbuds
Press and hold the MFB on either side for 5 seconds to manually switch off the
earbuds. Both earbuds will switch off if the left and right side are
synchronized in TWS mode.
Important! Fingers being cold, having dirt on the surface, dry skin etc. might
affect the sensitivity of the touch sensor.
CONNECTING TO BLUETOOTH DEVICES:
- Remove the left ear earbud from the battery box, the earbud will turn on automatically.
- Make sure your mobile device has Bluetooth enabled, search for TW1500.
- Select TW1500 to pair the earbud with your mobile device.
- Your earbud will indicate with an audio note once paired successfully and your earbud will automatically reconnect to the previously connected device when it is turned on.
- Remove the right ear earbud from the battery box, it will automatically synchronize with the left earbud and work as one stereo device.
NOTE: To connect with a different mobile device. When the left ear earbud is turned off, press and hold the Multi-Function Button until the earbud indicates it is ready to pair. Repeat step 2 thru 4 to connect to a different device.
TROUBLESHOOTING:
-
The earbuds will not power on Please ensure the battery box has power by pressing the button at the front of the battery box. The Ear Buds Charging Indicator shall light up. Place one earbud into the battery box. If the Operation LED does not light up, it is an indication that the connection between the battery box and the earbuds is not connecting properly. Please make sure the earbuds are placed in the left annd right compartments accordingly.
-
The earbuds will not charge
Please try charging the battery box using a different power source or a different port on your computer Make sure the contact on the earbuds are clean. Wipe the contacts with rubbing alcohol and dry completely when there is oxidation build up through time. Try a different USB cable from a phone or other device. -
Unable to pair to the earbuds
Please try disabling Bluetooth on your mobile device, power off the earbuds by placing the earbuds into the battery box. Then, enable Bluetooth on your mobile device. Remove the left ear earbuds from the battery box and search and select TW1500 to pair again. -
No sound when connected
Please ensure volume is turned on for both the earbuds AND your mobile device or the running App is not set to mute.
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