Apps Mosaic Residential App User Guide

June 2, 2024
APPs

Apps Mosaic Residential App User Guide

Mosaic utilises a resident application to manage essential amenities, housekeeping-related information, key contact details, building updates and exclusive offers.

HOW TO ACCESS THE APP

Residents can access the app by the following simple steps below:

  1. Search Mosaic Caretaking on the Apple Store or Google Play and follow the prompts to install for free.
    Alternatively scan the below QR code.
    Apple Store
    QR Code

    Google Play
    QR Code

  2. You should have received an email from Mosaic Bespoke Living with your custom username and password. Please use these details to log in.

  3. From there, you should automatically gain access to the Lorient app.

  4. Please contact Concierge on 1300 729 542 if you are having any issues logging in.

EXCLUSIVE OFFERS

We’ve partnered with various local businesses, including cafes, beauty salons, cleaning services, retail shops, fitness centers and dining establishments for Resident exclusive deals and discounts.

These offers and discount can easily be accessed through the ‘Business Directory’ and ‘Shops & Stores’ sections within our app

We continuously refresh these offers, so we invite you to revisit this page regularly to ensure you’re making the most of these valuable savings.

BUILDING NOTICES

Please note that building notices will mainly be delivered directly to your email so keep an eye out for these.

However, emergency updates will be issued through the app as a push notification. These are automatically enabled on download of the app, however we highly recommend checking that you also have notifications turned on for the app via your phone settings.

NEED ASSISTANCE?

If you require assistance or have any questions relating to the Mosaic Bespoke Living app, please contact Lorient’s Residential Services Manager via the below details.

E: lorient@mosaicbespokeliving.com.au
Ph: 1300 730 854

Mosaic Logo

References

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

Download this manual  >>

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