eufy S231 Smart Lock Touch Wi-Fi Fingerprint User Guide
- June 2, 2024
- Eufy
Table of Contents
- eufy S231 Smart Lock Touch Wi-Fi Fingerprint
- Specifications
- Product Usage Instructions
- Frequently Asked Questions
- OVERVIEW
- WHAT’S INCLUDED
- SETTING UP THE SYSTEM
- INSTALLING THE SMART LOCK TOUCH & WI-Fl
- SETTING UP THE SMART LOCK TOUCH & WI-Fl
- Other Settings
- BASIC OPERATIONS
- TROUBLESHOOTING
- IMPORTANT SAFETY INSTRUCTIONS
- CUSTOMER SERVICE
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
eufy S231 Smart Lock Touch Wi-Fi Fingerprint
Specifications
- Product: eufy Smart Lock (S231/S230)
- Power Source: Battery operated
- Connectivity: Micro USB
- Features: Fingerprint recognition, touchscreen, one-touch locking
Product Usage Instructions
Installation
Step 1. Prepare the Door
- Remove the existing lock and inspect your door for compatibility.
- Ensure your door meets the standard requirements for the smart lock installation.
Step 2. Install Deadbolt
- Check the backset and latch hole of your door to determine if any adjustments are needed.
- Insert and screw the deadbolt into the doorframe following Diagram A or B based on the latch hole shape.
Step 3. Install the Strike Plate
- If no existing strike plate is present, align and secure the new strike plate with screws.
Step 4. Install Exterior Assembly
Proceed with the exterior assembly installation, ensuring proper alignment and fitment.
Step 5. Install the Mounting Plate
- Route the cable through the mounting plate and securely fasten the screws in place.
- Use additional screws if necessary for a tight fit.
Step 6. Install the Interior Assembly
- Remove the battery cover and match the wire connector correctly.
- Ensure proper connection and avoid any wire tangling during installation.
Frequently Asked Questions
- Q: Can I use third-party deadbolts and screws with the eufy Smart Lock?
- A: It is recommended to use eufy deadbolt and screw fittings to avoid any potential usage problems.
- Q: What should I do if the wire connector is stuck during Interior Assembly installation?
- A: If the wire connector is stuck or tangled, carefully re-install the Interior Assembly, ensuring correct alignment and connection.
“`
QUICK START GUIDE
eufy S231 Smart Lock / eufy S230 Smart Lock
GUÍA DE INICIO RÁPIDO GUIDE DE DÉMARRAGE RAPIDE
1 23 45 6 7
9
0 8
OVERVIEW
Front View
123 4 56 7 89
0
123
4 56 7 89
0
One-touch Locking Button Status Light
· Blue: Door unlocked · Orange: Door locked · Red: Abnormal state Reboot
Button
01 EN
Micro USB Port Fingerprint LED Fingerprint Button Touchscreen Cylinder Cylinder Cover
Rear View
Battery Cover Setup Button Thumbturn Screw Hole QR Code Serial Number
EN 02
WHAT’S INCLUDED
For Smart Lock Installation
Step 2. Deadbolt Installation Set
A
B
Deadbolt
Deadbolt Screws / Strike
Screws
Step 3. Strike Plate Installation Set
C
B
Strike Plate
Step 4. Exterior Assembly
Deadbolt Screws / Strike
Screws
123 4 56 7 89
0
Exterior Assembly
03 EN
Step 5. Mounting Plate Installation Set
D
E
Mounting Plate
Mounting Plate Screws
Step 6. Interior Assembly Installation Set
F
Interior Assembly
Interior Assembly
Screws
G
B
Deadbolt Screws / Strike
Screws
Battery
Keys
Silicone Plug
Make sure to use eufy deadbolt and screw fittings, otherwise it may cause
usage problems.
EN 04
INSTALLATION
Step 1. Prepare the Door
1. Remove the existing lock and check your door. 2. Check if your door has
holes like the one below. Standard US doors are already compatible.
· If not, follow the template to drill holes on your door.
Backset PPRU
PP
Minimum Distance PP
Door Hole Diameter PP
05 EN
Cross Bore Diameter PP PP
Door Thickness zz PPPP
Step 2. Install Deadbolt
1. Check your door to see if the deadbolt requires adjustment.
Backset
Latch Hole
2-3/8
2″ / 60 mm
180°
If the backset is 60mm, insert the
deadbolt directly.
If the backset is 70mm, rotate the faceplate of the deadbolt 180° to extend the length.
2-3/4
2¾” / 70 mm
2. Insert and screw the deadbolt into the doorframe.
A
B
Deadbolt
Deadbolt Screws / Strike
Screws
EN 06
*Check the latch hole before inserting the deadbolt. If the latch hole is round, refer to Diagram A. If the latch hole is rectangular, refer to Diagram B.
Diagram A
07 EN
If the latch hole is round, contact customer service to receive a round
drivein faceplate, then replace the existing one.
Diagram B
A B
Make sure the word “TOP” on the deadbolt faces up.
Step 3. Install the Strike Plate
If you have an existing strike plate installed, skip this step. To install the
strike plate: 1. Align the strike plate with the center hole of the deadbolt.
2. Secure the strike plate with strike screws. Make sure the plate is placed
in the correct direction.
C
B
Strike Plate
Deadbolt Screws / Strike
Screws
BC
EN 08
Step 4. Install Exterior Assembly
Cross Bore ‘LDPHWHU
PP
If you have a 38mm cross bore, remove the spacer before installation.
09 EN
Step 5. Install the Mounting Plate
1. Route the cable through the mounting plate.
D
Mounting Plate
2. Tightly fasten the screws in place. Set the screws with your hands, then
use a screwdriver to secure them.
E
Mounting Plate Screws
EN 10
B
Deadbolt Screws / Strike
Screws
Optional: If the mounting plate is not fastened tightly to the door, use an
additional screw (B).
11 EN
Step 6. Install the Interior Assembly
To install the Interior Assembly: 1. Remove the battery cover.
2. Match the wire connector from the circuit board with the one from the
interior assembly as illustrated. The wire connector can only be plugged into
the socket in one way. Make sure you match the dot on the connector with the
pin on the circuit board correctly.
Note: Check carefully whether the wire is stuck or tangled. If the wire is
stuck, re-install the Interior Assembly.
EN 12
3. Align the tailpiece with the key cylinder.
4. Turn the thumbturn to check whether the deadbolt is retracted. If the
deadbolt does not work smoothly, adjust the screws and install the mounting
plate again.
13 EN
5. Secure the provided screws into the interior assembly.
F
Interior Assembly
Screws
6. Use the plug to cover the screw hole at the bottom of the Smart Lock.
G
Silicone Plug
EN 14
Step 7. Install the Battery
1. Fully charge the battery before first use. It might take about 6 hours.
LED Indicator Red: Charging
Blue: Fully Charged
2. Align the pin connector on the battery with the pin as illustrated below
and slide the battery into the battery compartment.
15 EN
SETTING UP THE SYSTEM
1. Download and install the eufy Security app, then sign up for an account.
2. Follow the in-app instructions to add the S230 / S231 Smart Lock to your
device list. · Please visit https://support.eufylife.com/s/ or scan the QR
code for more
information.
EN 16
NOTICE
Do not use the Device in the environment at too high or too low temperature,
never expose the Device under strong sunshine or too wet environment. The
suitable temperature for the product and accessories is -10°C to 50°C
(Charging temperature: 0°C to 40°C). When supplying, please place the device
in an environment that has a normal room temperature and good ventilation. It
is recommended to supply the device in an environment with a temperature that
ranges from 5°C – 25°C (41°F – 77°F).
7KHHTXLSPHQWLVRQOVXLWDEOHIRUPRXQWLQJDWKHLJKWVP Do not use the product in any
way other than described herein in order to avoid personal injury or property
damage. User should comply with the laws and regulations of the corresponding
countries and regions where the equipment is located (used), abide by
professional ethics, pay attention to safety obligations, and strictly
prohibit the use of our products or equipment for any illegal purposes. Our
company will not be responsible for any violators’ legal liability under any
circumstances.
This product is designed and manufactured with high quality materials and
components, which can be recycled and reused.
This symbol means the product must not be discarded as household waste, and
should be delivered to an appropriate collection facility for recycling.
Proper disposal and recycling helps protect natural resources, human health
and the environment. For more information on disposal and recycling of this
product, contact your local municipality, disposal service, or the shop where
you bought this product.
Warning: replacement of a battery with an incorrect type that can defeat a
safeguard; disposal of a battery into fire or a hot oven, or mechanically
crushing or cutting of a battery, that can result in an explosion; leaving a
battery in an extremely high temperature surrounding environment that can
result in an explosion or the leakage of flammable liquid or gas; and a
battery subjected to extremely low air pressure that may result in an
explosion or the leakage of flammable liquid or gas.
Attention: remplacement d’une batterie par un type incorrect pouvant
supprimer une protection
17 EN
mise au rebut d’une batterie dans un feu ou dans un four chaud, ou
écrasement mécanique ou coupure d’une batterie, susceptible de provoquer une
explosion; maintien d’une batterie dans un environnement à très haute
température pouvant provoquer une explosion ou la fuite de liquide ou de gaz
inflammables; et batterie soumise à une pression de l’air extrêmement faible
pouvant provoquer une explosion ou la fuite de liquide ou de gaz inflammables.
CAUTION RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE
OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS
ATTENTION RISQUE D’EXPLOSION SI LA BATTERIE EST REMPLACÉE PAR UN TYPE
INCORRECT. ÉLIMINER LES BATTERIES USÉES SELON LES INSTRUCTIONS
FCC Statement This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Warning: Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate the
equipment.
Note: This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation.
This equipment generates uses and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures: (1)
Reorient or relocate the receiving antenna. (2) Increase the separation
between the equipment and receiver. (3) Connect the equipment into an outlet
on a circuit different from that to which the receiver is connected. (4)
Consult the dealer or an experienced radio/ TV technician for help.
EN 18
FCC Radio Frequency Exposure Statement The device has been evaluated to meet
general RF exposure requirements. The device can be used in fixed/mobile
exposure condition. The min separation distance is 20cm. Notice: Shielded
cables All connections to other computing devices must be made using shielded
cables to maintain compliance with FCC regulations.
The following importer is the responsible party Company Name: POWER MOBILE
LIFE, LLC Address: 10900 NE 8th St, Ste 501, Bellevue WA 98004
Telephone:1-800-988-7973
IC Statement This device complies with Industry Canada licence-exempt RSS
standard(s). Operation is subject to the following two conditions: (1) this
device may not cause interference, and (2) this device must accept any
interference, including interference that may cause undesired operation of the
device. Le présent appareil est conforme aux CNR d’Industrie Canada
applicables aux appareils radio exempts de licence. L’exploitation est
autorisée aux deux conditions suivantes: (1) l’appareil nedoit pas produire de
brouillage, et (2) l’utilisateur de l’appareil doit accepter tout brouillage
radioélectrique subi, même si le brouillage est susceptible d’en compromettre
le fonctionnement.
This Class B digital apparatus complies with Canadian ICES-003. Cet appareil
numérique de la classe B est conforme à la norme NMB-003 du Canada.
IC RF Statement: When using the product, maintain a distance of 20cm from the
body to ensure compliance with RF exposure requirements. Lors de l’utilisation
du produit, maintenez une distance de 20 cm du corps afin de vous conformer
aux exigences en matière d’exposition RF.
19 EN
Customer Service
Servicio de atención al cliente | Service client
12-month limited warranty | Garantía limitadade 12 meses | Garantie limitée de
12 mois
(US) +1 800-988-7973 (UK) +44 (0) 1604
936200 (DE) +49 (0) 69 9579 7960 ( ) +86 400 0550 036 ( ) +81 03 4455 7823
(AU) +61 3 8331 4800 (Egypt) +20 8000000826 (UAE) +971 8000320817 (Kuwait)
+965 22069086 (Saudi Arabia) +966 8008500030 (Middle East & Africa) +971
520750842
support@eufy.com
Anker Innovations Limited
Room 1318-19, Hollywood Plaza, 610 Nathan Road, Mongkok, Kowloon, Hong Kong
@EufyOfficial
@EufyOfficial
@EufyOfficial
58
For tutorial videos, FAQs, manuals, and more information, please visit:
https://support.anker.com Or scan the QR code below:
59
Anker Innovations Limited. All rights reserved. eufy Security and eufy
Security Logo are trademarks of Anker Innovations Limited, registered in the
United States and other countries. All other trademarks are the property of
their respective owners.
Model: T8520P / T8510P 5100500XXXX V01
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SECURITY
GUfy
5ECUR,ry
1 23 45 6 7
9
USER MANUAL
Smart Lock Touch & Wi-Fi
PRODUCT OVERVIEW
Front View
0ufy “‘”‘””
1 2 3 4 56 7 89
a 0 11
0
Fingerprint LED Fingerprint Button
4 56 7 89
a 0 11
Touchscreen
Cylinder Cylinder Cover
Reboot Button Micro USB Port
Rear View
0ufy
5 ECUltrrY
Battery Cover
0 0 0 0
Thumbturn
Screw Hole
0
English 02
GETTING STARTED
Download eufy Security App
Download the eufy Security app from the App Store (iOS devices running version
I0.2 and later versions) or Google Play (Android devices running version 5.0
and later versions).
~
GETITON
,,.,,. Google Play
Sign up for a eufy Security account and add the Smart Lock Touch & Wi-Fi to the device list. Remove the battery cover and scan the QR code on the back of the device to view the Smart Lock Touch & Wi-Fi installation video.
I
: Note:
I
The T8520 Smart Lock Touch & Wi-Fi is embedded with an encryption :
I
chip. Bluetooth data and fingerprint information are all encrypted, so user :
I
information is secure and cannot be accessed by others.
Connect to the Network via Wi-Fi
Featuring a built-in Wi-Fi module, the Smart Lock Touch & Wi-Fi can be connected to the network via your home router.
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03 English
Follow the on-screen instructions in the WiFi Settings section on the eufy Security app to connect and pair your phone with Smart Lock Touch & Wi-Fi. Once successfully paired, you can operate the Smart Lock Touch & Wi-Fi even when you’re outside your home.
I
I
: Note: Make sure you add Smart Lock Touch & Wi-Fi to the device list on the eufy :
I I
Security app before pairing it with your phone via Wi-Fi.
:
I
Works with the Google Assistant / Amazon Alexa
The Smart Lock Touch & Wi-Fi can work with the Google Assistant / Amazon Alexa
app. With Google Home or Amazon Alexa devices at home, you can lock or unlock
the door using voice commands.
0 WORKS WITH alexa
· · · works with the
· Google Assistant
Note: ·
·
Make sure you’ve downloaded the Google Assistant or Amazon Alexa app on your
phone.
Make sure your Google Home or Amazon Alexa devices are connected to the
network.
English 04
Prepare Door for Installation
I. Make sure that the following criteria are met so that the Smart Lock Touch
& Wi-Fi can be installed properly: G) Check the door status. Make sure the
doorframe is aligned with the door.
(I) There are no obstructions stuck in the doorframe.
® Leave enough space for the deadbolt to extend into the doorframe when the
door is locked.
2. Check your door / frame dimensions to make sure that they fit the
following measurements: · The cross bore diameter (2¼” / 54 mm or I½” I 38 mm)
· Backset (2 ½” / 60 mm or 2 ¾” / 70 mm)
· Diameter of the door hole (I” / 25 mm)
· Door thickness ( I ½” / 35 mm – 2 ¼” / 55 mm)
Cross bore diameter 2 ” or 54mm
or
Cross bore diameter 1 ½” or 38 mm
Backset
2″ / 60 mm or 2¾” / 70 mm
I
Door hole diameter
1″ or 25 mm
I
Door thickness 1″ / 35 mm 2 ” / 55 mm
05 English
3. If you have an existing lock, remove it, including the bolt.
INSTALLING THE SMART LOCK TOUCH & WI-Fl
Step I : Install the Deadbolt
To install the deadbolt:
I. Measure your door’s backset dimension: whether it is 2 ¾” / 70 mm or 2 ½” /
60 mm. 2. If your door’s backset dimension is 2 ½” / 60 mm, use the provided
deadbolt to install.
If your door’s backset is 2 ¾” / 70 mm, turn the faceplate 180° and pull to
extend
simultaneously until the deadbolt locks in position as the illustration shows
below.
180°
2-3/8
2-3/4
0
3. Insert the deadbolt into the doorframe and make sure the word “TOP” faces
up as indicated on the deadbolt.
4. Screw into the doorframe with a screwdriver (not provided).
English 06
What is required: Deadbolt, Deadbolt Screws, Screwdriver (not provided)
/
/
/
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<([JJI[[Jfj <([JJI[[Jfj 0
Deadbolt
/
Deadbolt Screws
/
Screwdriver
Step 2: Install the Strike Plate
If you have an existing strike plate installed, skip this step. To install the
strike plate: I. Align the strike plate with the center hole of the deadbolt.
2. Secure the strike plate with strike screws. Make sure the plate is placed
in the
correct direction. To enhance the security, you need to first install the
strike reinforcer. Attach the strike reinforcer on the doorframe and tighten
the reinforcement screws with a screwdriver (not provided).
07 English
What is required: Strike Plate, Strike Screws, Strike Reinforcer (optional),
Reinforcement Screws (optional), Screwdriver (not provided)
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Strike Plate
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Strike Screws
/
/
Strike Reinforcer
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c:t\11\U\\ \\() <t\\\\1\\\1()
Screwdriver
/
Reinforcement
Screws
/
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I
: Note: This step is only necessary if you want to maintain BHMA Grade 2 security, :
I
or you can install strike plate directly.
English 08
Step 3: Install the Exterior Assembly
To install the exterior assembly into the doorframe: I. Measure your cross
bore dimension and determine the installation steps accordingly.
· If the diameter of your cross bore is 2 ½” / 54 mm, use the provided spacer
to assist in installing the exterior assembly.
· If you have a I½” / 38 mm crossbore, remove the spacer.
0
2. Route the cable connected on the exterior assembly under the deadbolt. 3.
Align the tailpiece with the center hole of the deadbolt, and insert it into
the center
hole. What is required: Exterior Assembly
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1 2 3 4 5 6 76 9
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09 English
Step 4: Install the Mounting Plate
I. Route the cable through the mounting plate. 2. Fix the mounting plate onto
the interior doorframe using the mounting plate screws.
Make sure the screws go through the holes of the deadbolt and the mounting
plate, and lock into place. · Option A: If the mounting plate fits perfectly
with the door, go to Step 5. · Option B: If the mounting plate is not fastened
tightly to the door, use an
additional screw. What is required: Mounting Plate, Mounting Plate Screws,
Deadbolt Screw / Strike Screw, Screwdriver (not provided)
/
/
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/
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Mounting Plate
Mounting Plate Screws
1 Deadbolt Screw I Strike Screw
Screwdriver
0
D
0
0
0
D
0
Option B
English I 0
Step 5: Install the Interior Assembly
To install the Interior Assembly:
I. Remove the battery cover.
2. Match the wire connector from the circuit board with the one from the interior assembly as illustrated. The wire connector can only be plugged into the socket in one way. Make sure you match the dot on the connector with the pin on the circuit board correctly.
3. Align the tailpiece with the key cylinder.
4. Secure the provided screws into the interior assembly.
5. Turn the thumbturn to check whether the deadbolt is retracted. If the deadbolt does not work smoothly, adjust the screws and install the mounting plate again.
6. Use the plug to cover the screw hole at the bottom of the Smart Lock Touch & Wi-Fi.
What is required: Interior Assembly, Interior Assembly Screws, Screwdriver (not
provided)
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/ ———— ‘
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I Interior Assembly I
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Interior Assembly Screws
‘ ———– /
Screwdriver
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11 English
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lil1 ~ ffi –
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I
: Note: Check carefully whether the wire is stuck or tangled. If the wire is
stuck, re-install the Interior Assembly.
Step 6: Install the Battery
Align the pin connector on the battery with the pin as illustrated below and
slide the battery into the battery compartment.
~
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—
R1 ~ fil
CIID
CIID
0
0
You are all set! Follow the in-app instructions to set up the Smart Lock Touch & Wi-Fi.
I
: Note:
I
Do not close the battery cover. This is to make sure you can scan the QR :
code in order to access information about Smart Lock Touch & Wi-Fi, as well :
as easily access the Setup button.
English 12
SETTING UP THE SMART LOCK TOUCH & WI-Fl
Pair Your Phone with Smart Lock Touch & Wi-Fi
I
: Note:
I
I
The lock will not lock automatically before the setup has completed. To avoid
: being locked outside, pair your phone with the Smart Lock Touch & Wi-Fi :
and set an access code for unlocking the door.
To pair your phone with Smart Lock Touch & Wi-Fi:
I. Scan the QR code on the back of the Smart Lock Touch & Wi-Fi to get
Bluetooth information of the Smart Lock Touch & Wi-Fi. Follow the on-screen
instructions to complete the setup.
2. Pair your phone with the Smart Lock Touch & Wi-Fi via Bluetooth. Your
phone will search for the Smart Lock Touch & Wi-Fi’s Bluetooth and then
connect.
· Waiting to pair: The LED indicator flashes blue.
· Paired: the LED indicator turns steady blue for 5 seconds.
Note: ·
·
The user that is paired is the only administrator and can authorize other
users to use the lock.
Press and hold the Setup button again the lock will return to default
settings. All the settings will be erased and need to be reset. DO NOT press
and hold the button if unnecessary.
Calibrate Smart Lock Touch & Wi-Fi
Once the Smart Lock Touch & Wi-Fi is successfully paired with your phone, the
eufy Security app will prompt you to calibrate the door lock. Make sure you
close the door before calibrating the Smart Lock Touch & Wi-Fi. When the door
is closed, the door sensor will record the exact locked position so that the
door will automatically lock if the door is properly closed. 13 English
To calibrate the Smart Lock Touch & Wi-Fi, follow the on-screen instructions to
- complete the process.
· Successfully calibrated: The
button LED turns white for 2 seconds and then off.
The voice prompt “calibration complete” can be heard.
· Fail to calibrate: The 0 button and status LED turn solid red for 2 seconds and
then off. The voice prompt “The deadbolt is stuck. Please return to the installation,
and try again.” can be heard.
I
I
: Note: If the eufy Security app fails to calibrate the lock, check whether the door has :
been installed correctly and try again.
:
Set Access Code
After the lock is calibrated, the eufy Security app will prompt you to name
your Smart Lock Touch & Wi-Fi and set an access code. Follow the on-screen
instructions to complete the process. The access code should be 4 to 8
characters.
I
: Note:
I I I
I
If you do not set the passcode and click “Return”, a message “initialization :
I
unsuccessful” will appear. Click the card to enter the Smart Lock Touch & :
Wi-Fi page. The message “Continue or remove the device” will appear.
Set Scramble Passcode
A scramble passcode is a series of random numbers that you can input to
prevent others from spying on your actual access code. It is ideal for those
living in a condo with neighbors passing by all the time. To set a scramble
passcode, go to Settings on the eufy Security app. The scramble passcode
should be no more than 12 digits in total.
English 14
Register Your Fingerprint
After setting an access code, the eufy Security app will prompt you to
register your fingerprint. The fingerprint light will breathe white.
I. Register your fingerprint by placing it on the touch screen and check
whether your fingerprint is valid. If yes, your fingerprint will be recorded.
You must register your fingerprint 8 times. Each time you register a
fingerprint successfully, the corresponding number will light on. For example,
you successfully register fingerprints 8 times, the number I ~ 8 are lighted.
2. If the app fails to record your fingerprint, the fingerprint breathing
light will breathe red once and a prompt tone will be heard. Move your finger
slightly and try again.
3. After the fingerprint is successfully registered, the fingerprint
breathing light will turn off.
Note: ·
·
·
People aged over 70 and children under 5 are recommended to use the keypad to
set access codes.
It is recommended to use your thumb, index finger, or middle finger to
register your fingerprint.
You can skip this step during the initialization process and register
fingerprint later.
15 English
Other Settings
The Smart Lock Touch & Wi-Fi supports many features that you can configure
using the eufy Security app. The features are listed as follows:
· Add up to I00 users · Set language: English · Synchronize time for lock with
the time on your phone · Customize voice volume for the Smart Lock Touch & Wi-
Fi · Customize the time duration for automatic door-locking. You can set the
countdown duration to be up to 3 minutes. · Enable or disable sound effect ·
Automatically record door opening and locking log · Failsafe mode: After 5
consecutive failed attempts to register your fingerprint, the
fingerprint scanner will be disabled, however, the access code can still be
used. · After 5 consecutive failed attempts to input the access code, neither
access code
nor the fingerprint scanner can be used. · Check device information
OTA Update (Optional)
If your device requires an OTA update, the app will force you to update OTA.
Follow the on-screen instructions to complete the process. If no OTA update is
required, the app will automatically skip this process and enter “the setup
complete” page.
Note: · ·
When the battery power level is lower than 25%, OTA update is not allowed.
After OTA is successfully updated, wait for I minute and then reboot the Smart
Lock Touch & Wi-Fi.
English 16
BASIC OPERATIONS
Unlock the Door
You can unlock the door using a valid access code, fingerprint, eufy Security
app, or the provided key. To unlock the door: Option I: Use the fingerprint
scanner I. Scan your fingerprint and wait until the fingerprint breathing
light breathes blue once.
The door will be unlocked within I second. 2. If not, the light will breathe
red once. Repeat the steps to unlock. 3. If you fail to unlock the door after
5 attempts using the fingerprint scanner, the Smart
Lock Touch & Wi-Fi will be locked. Use the access code instead to unlock.
Option 2: Use the access code I. Press any key or tap the touchscreen to wake
up the keypad. The keypad will light on.
2. Enter your access code. If the access code is correct, press the -&
button. The door will unlock. If the access code is wrong, press 0 and enter a
new code. · Valid access code: The -& button turns solid white for 2 seconds.
· Access code error: The error 0 button blinks red for 2 seconds. A beep will
be
heard. If you fail to unlock the door for 5 consecutive times using the access
code, you can also follow the in-app instructions or use the provided key to
unlock the door. Option 3: Use the eufy Security app I. Open the eufy Security
app. The app will search for Smart Lock Touch & Wi-Fi
Bluetooth and connect. 2. Follow the on-screen instructions on the eufy
Security app to unlock the door. Option 4: Use the provided key If you fail to
unlock the door after 5 consecutive times using the access code, use the
provided key to unlock the door.
17 English
Lock the Door
There are several options to lock the door. Option I: Use the fingerprint
scanner I. Scan your fingerprint and wait until the fingerprint breathing
light breathes blue once.
The door will be locked within I second. 2. If not, the light will breathe red
once. Repeat the steps to lock. 3. If you fail to lock the door after 5
attempts using the fingerprint scanner, the Smart
Lock Touch & Wi-Fi will reamin unlocked. Use the access code instead to lock
the door. Option 2: Use the access code
- I. Press any key or tap the touchscreen to wake up the keypad. The keypad will light on.
2. Enter your access code. If the access code is correct, press the button. The door - will be locked. If the access code is wrong, press i and enter a new code.
· Valid access code: The button turns solid white for 2 seconds.
· Access code error: The error i button blinks red for 2 seconds. A beep will be
heard. Option 3: Use the eufy Security app I. Open the eufy Security app. The app will search for Smart Lock Touch & Wi-Fi
Bluetooth and connect. 2. Follow the on-screen instructions on the eufy Security app to lock the door. Option 4: Use automatic lock I. On the eufy Security app, set the “Automatic lock” option to On, and set the time
duration for the door to be locked. 2. When the door is closed, the Smart Lock Touch & Wi-Fi will detect whether the
door is locked. If not, the door will be locked automatically after the time duration you set. Option 5: One-touch lock On the eufy Security app, the “one- touch lock” option is set to On by default. To use one-touch lock: I. Set the “one-touch lock” option to On.
2. Press and hold the i button to lock the door.
English 18
Charge Smart Lock Touch & Wi-Fi
To charge Smart Lock Touch & Wi-Fi: I. Take the battery out. 2. Plug one end
of a micro USB cable into the micro USB port of the battery and the
other end to a charger. The red LED indicator will light up.
3. After the battery is fully charged, the blue LED indicator will light up.
Restart Smart Lock Touch & Wi-Fi
Press the Reboot button on the bottom to restart the Smart Lock Touch & Wi-Fi.
The system will reboot.
SPECIFICATIONS
Chipset: Realtek lower-power SOC BLE; BT 5.0; Maximum access code: I00 Maximum
fingerprint inputs: 50 Hardware encryption: ECC asymmetric encryption chip
Software encryption: AES 128 Waterproof: IP65 (Exterior Assembly) Numeric
keypad: touchscreen keypad Lock material: zinc alloy Battery capacity:
I0,000mAh Battery life: 365 days (if open and close the door for IO times per
day) Times to unlock and lock: 250,000 times (mechanical) 19 English
TROUBLESHOOTING
I. How can I unlock the door if the Smart Lock Touch & Wi-Fi doesn’t work?
CD Press the Reboot button on the bottom to restart the Smart Lock Touch & Wi-
Fi. 0 Use the provided key to unlock.
2. How can I unlock the door if the Smart Lock Touch & Wi-Fi’s battery runs
low?
CD Follow the steps mentioned in the “Charge Smart Lock Touch &Wi-Fi” section
to charge the battery.
0 After the battery is fully charged, insert it into the battery compartment.
® Use the fingerprint scanner or access code to unlock.
3. How to delete the registered fingerprint and access code? Open your eufy
Security app, and repeat steps mentioned in “Pair Your Phone with the Smart
Lock Touch & Wi-Fi” to pair. Then you can delete the registered fingerprints
and access code. 4. The Smart Lock Touch & Wi-Fi ringtone is too loud. Open
the eufy Security app and pair your phone with your Smart Lock Touch & Wi-Fi.
You can set the ringtone volume on the eufy Security app. 5. Why the Smart
Lock Touch & Wi-Fi’s battery drains so quickly?
· Make sure you use the standard battery. · Check whether the Smart Lock Touch
& Wi-Fi is installed properly. · Check whether the Smart Lock Touch & Wi-Fi
can be locked or unlocked
smoothly using the thumbturn; If not, detach and install the Smart Lock Touch
& Wi-Fi again. · Check whether water spills in the Interior Assembly. Exposure
to water will drain the battery quickly. · Contact Customer Service for
technical support via eufy Security app or email.
For troubleshooting, check the installation video and instructions. Or you can
contact Customer Service staff for technical support via via the eufy Security
app or email.
English 20
IMPORTANT SAFETY INSTRUCTIONS
· DO NOT attempt to install or repair the product without authorization. · Do
not use excessive force or sharp objects to press lock buttons, as this can
damage the product. · Make sure the door is completely closed when going
outside. The manufacturer
does not assume responsibility for any harm caused by your improper closing of
the door. · Replace batteries when the low battery alarm is heard. · Change
your access code regularly to ensure security.
NOTICE
FCC Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions: (I) this device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation. Warning: Changes or
modifications not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment. Note: This equipment
has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the
following measures: (I) Reorient or relocate the receiving antenna. (2)
Increase the separation between the equipment and receiver. (3) Connect the
equipment into an outlet on a circuit different from that to which the
receiver is connected. (4) Consult the dealer or an experienced radio / TV
technician for help.
21 English
FCC Radio Frequency Exposure Statement The device has been evaluated to meet
general RF exposure requirements. The device can be used in fixed / mobile
exposure condition. The min separation distance is 5 mm. Notice: Shielded
cables All connections to other computing devices must be made using shielded
cables to maintain compliance with FCC regulations. The following importer is
the responsible party. Company Name: POWER MOBILE LIFE, LLC Address: 400 I
08th Ave NE Ste 400, Bellevue, WA 98004-5541 Telephone:
1-800-988-7973 FCC ID:2AOKB-T8520
English 22
CUSTOMER SERVICE
Warranty
Smart Lock Touch & Wi-Fi: 36-Month Limited Warranty Mechanical part: 36-Month Warranty Electrical Part: 18-Month Warranty
+ I (800) 988 7973 Mon-Fri 9AM-SPM (PT)
~
+44 (0) 1604 936 200 Mon-Fri 6AM-I IAM (GMT)
+49 (0) 69 9579 7960 Mon-Fri 6:00-11 :00
Customer Support: support@eufylife.com
Anker Innovations Limited
Room 1318-19, Hollywood Plaza, 610 Nathan Road, Mongkok, Kowloon, Hong Kong
0 @EufyOfficial 0 @EufyOfficial
(~) eufyofficial
23 English
SECURITY
Anker Innovations Limited. All rights reserved. eufy Security and eufy
Security Logo are trademarks of Anker Innovations Limited, registered in the
United States and other countries. All other trademarks are the property of
their respective owners. Model: T8520 5 I005002256 VO I
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>