electriQ VG2TR-1.2BW Designer Glass Panel Heater with Two Towel Rails User Manual

electriQ VG2TR-1.2BW Designer Glass Panel Heater with Two Towel Rails

Product Information

Specifications

• Model: VG2TR-1.2BW, VG2TR-1.2WW
• Heater Type: Designer Glass Panel Heater with Two Towel Rails
• Rating: IP24
• Parts Supplied: Heater, Towel Rails x2, Screws (A) x8 (for towel rails), Screws (B) x2 (for lower bracket), Remote Control Wall Plugs x3, Upper Bracket x2, Lower Bracket, Screws (C) x3 (for wall)

Product Usage Instructions

Attaching the Towel Rails

Before installing your heater, secure the towel rails onto the heater using the screws (A) provided. Secure the two towel rails onto the unit through the holes on either side of the heater.

Installing within a bathroom

If the appliance is to be fitted within a bathroom, ensure it is installed outside of Zones 0-2. Remove the plug and use a fused spur. Additionally, protect it with a suitable RCD to prevent electric shock.

Installation

1. Install the heater at least 60cm from the floor.
2. Measure and mark two points on the wall at the desired height for the upper brackets.
3. Drill holes, insert wall plugs, and secure upper brackets using screws (C).
4. Secure the lower bracket at the bottom of the unit.
5. Hang the heater on the upper brackets and mark the final screw hole for the lower bracket.
6. Drill a hole at the marked position, insert a wall plug, and place the heater back on the hanging brackets.

FAQ

Q: Can this heater be used in any room?

• A: The appliance is rated as IP24 and suitable for bathroom installation. Make sure to follow safety guidelines for other rooms.

Q: How do I connect the heater to Wi-Fi?

• A: Refer to the “Connecting Your Appliance to Wi-Fi” section in the manual for detailed instructions on connecting to Wi-Fi.
• Thank you for choosing the electric
• Please read this user manual before using this heater and keep it safe for future reference.
• Visit our page www.electriQ.co.uk for our entire range of Intelligent Electricals

SAFETY INSTRUCTIONS

IMPORTANT

• Carefully read the instructions before operating the unit
• This appliance is for indoor use only.
• Rating: This unit must be only connected to a 220-240 V, 50/60 Hz earthed outlet.
• Installation must be by the regulations of the country where the unit is used.
• If you are in any doubt about the suitability of your electrical supply have it checked and, if necessary, modified by a qualified electrician?
• This heater has been tested and is safe to use. However, as with any electrical appliance -use it with care.
• Disconnect the power from the unit before dismantling, assembling, or cleaning.
• Avoid touching any moving parts within the appliance.
• Never insert fingers, pencils, or any other objects through the guards.
• This appliance can be used by children aged 8 years and above and persons with reduced physical, sensory, or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning the use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be carried out by children.
• Children aged from 3 years and less than 8 years shall only switch on/off the appliance provided that it has been placed or installed in its intended normal operating position and they have been given supervision or instruction concerning the use of the appliance in a safe way and understand the hazards involved. Children aged from 3 years and less than 8 years shall not plug in, regulate, or clean the appliance or perform user maintenance.
• Children under 3 years should be kept away unless continuously supervised.
• Some parts of this product can become very hot and cause burns. Particular attention has to be given where children and vulnerable people are present.
• Do not clean the unit by spraying it or immersing it in water.
• Never connect the unit to an electrical outlet using an extension cord. If an outlet is not available, one should be installed by a qualified electrician.
• Never operate this appliance if the unit, cord, or plug is damaged. Ensure the power cord is not stretched, exposed to sharp objects/edges, or routed under the unit.
• Any service other than regular cleaning should be performed by an authorized service representative. Failure to comply could result in a voided warranty.
• Never use the plug as a switch to start and turn off the heater. Use the provided power switch on the side of the unit.
• Do not use an external timer.
• Do not cover the air inlet or outlet, or place items close to the unit which may restrict airflow, as this may present a fire risk.
• The heater must not be located immediately below a socket outlet.
• Always ensure the unit is secure before operation. It must be securely attached to a suitable wall.
• Do not move or tilt the unit.
• Avoid keeping the unit in direct sunlight for a long period.
• The heater is designed to be used at temperatures above -20°C. If it is exposed to temperatures below this, it must be allowed to warm above this level before operation.
• Do not attempt to repair, disassemble, or modify the appliance. This unit contains no user-serviceable parts.
• Always unplug or disconnect the appliance from the mains power supply when not in use, or when moving or cleaning it. Do not pull the cord to unplug the heater.
• Keep the heater clean. Do not allow any object to enter the ventilation or exhaust opening as this may cause electric shock, fire, or damage to the heater.
• Do not use the appliance for anything other than its intended use. It is designed for domestic indoor use only.
• There may be a trace of odor during the first few minutes of initial use or after a period of storage. This is normal and will quickly disappear.
• This appliance has hot and arcing or sparking parts inside. Do not use it in areas where gasoline, paint, or any flammable liquids are used or stored.
• Never locate this appliance where it may fall into a bathtub or otherwise become exposed to water.
• This appliance is IP24 rated, and so can be used or installed within a bathroom as long as the appliance and its cables are not within Zones 0-2.
• If used within a bathroom, the circuit must be protected by a suitable RCD to prevent electric shock.
• Do not allow the appliance to be submerged or sprayed with water.
• The appliance must be installed under current regulations for the area of installation. If unsure, professional advice should be sought.
• If electrical work is carried out within the bathroom which involves the addition or alteration of existing circuits, it may be notifiable to your local building control department (Part P). If unsure, professional advice should be sought.
• WARNING: To reduce the risk of fire or electrical shock, DO NOT use this appliance with any solid-state Speed Control Device or any variable speed controllers.
• The remote contains a lithium battery, which keeps it out of reach of small children. Seek medical advice if swallowed.
• To prevent battery leakage: Remove the battery from the remote if exhausted or before long periods of storage.
• It is the responsibility of the installer to ensure that the wall plugs and screws provided are suitable for the type of wall, alternative fittings can be used if required.

ENERGY SAVING AND UNIT SAFETY PROTECTION TIP

• Do not cover or restrict the airflow. Do not use it in a dusty environment.

PARTS SUPPLIED

ATTACHING THE TOWEL RAILS

• Before installing your heater, secure the towel rails onto the heater using the screws (A) provided, secure the two towel rails onto the unit through the holes on either side of the heater.

INSTALLING WITHIN A BATHROOM

• If the appliance is to be fitted within a bathroom, a good understanding of the zoning within bathrooms is required to ensure the unit is mounted in a safe position.
• The appliance is rated as IP24 and should be installed outside of Zones 0 -2.
• We would advise when the unit is fitted within a bathroom, the plug is removed from the unit, and a suitable fused spur is used.
• In addition, when used in a bathroom, it must be protected by a suitable RCD to prevent the risk of electric shock.

2.25m above the floor
Zone 2:| The area stretching to 0.6m outside the bath or shower and above the bath or shower if over 2.25m

INSTALLATION

• The heater must be installed at least 60cm from the floor.
• IMPORTANT: Before drilling, ensure that no wires or pipes are behind the wall to prevent damage. If unsure, professional advice should be sought.

OPERATION

REMOTE CONTROL

REPLACING THE BATTERIES

The remote control is powered by a Lithium Button Cell Battery (CR2025). Should the remote become unresponsive, replace the battery following the instructions below:

1. Turn over the remote and press tab A to the right.
2. Slide out the battery tray B.
3. Replace the battery with the same type, ensuring the positive side is facing upwards.

CONNECTING THE APPLIANCE TO WIFI

DOWNLOAD THE APP TO YOUR PHONE

Download the” TUYA SMART” app, from your chosen app store, using the QR codes below, or by searching for the app in your chosen store.

MODES AVAILABLE FOR SETUP

• The heater has two different setup modes, Quick Connection and AP (Access Point). The quick connection is a quick and simple way to set the unit up.
• The AP connection uses a direct local WiFi connection between your phone and the heater to upload the network details.
• To turn the WiFi on press and hold the HEATING button for 3-5 seconds until the heater bleeps. The WiFi symbol will flash quickly to indicate the unit is in quick connection mode
• Please ensure your device is in the correct WiFi connection mode for the connection type you are attempting, the flashing WiFi indicator on your heater will indicate this.

CHANGING BETWEEN CONNECTION TYPES

• To change the unit into AP mode, with the appliance in Quick Connection Mode, press and hold the HEATING button for 3-5 seconds until the heater bleeps.
• To change back to Quick Connection mode, press and hold the HEATING button for 3-5 seconds until the heater bleeps.

REGISTER THE APP

SETTING UP YOUR HOME WITHIN THE APP

• TUYA is designed so it can work with a large number of compatible smart devices within your home.
• It can also be set up to work with multiple devices within different houses as such during the setup process, the app requires that different areas be created and named to allow easy management of all your devices.
• When new devices are added, they are assigned to one of the rooms you have created.

CREATING ROOMS

CONNECTING USING THE QUICK CONNECTION METHOD

• Before initiating the connection, make sure the WiFi indicator is flashing twice per second. If not follow the instructions for changing the connection mode.
• Also, ensure your phone is connected to the WiFi network. (We advise turning mobile data off during setup)

CONNECTING USING AP MODE (ALTERNATIVE METHOD)

• Before initiating the connection, make sure the unit is in standby mode, with the WiFi Indicator flashing once per second. If not follow the instructions for changing the WiFi connection mode.
• Also, ensure your phone is connected to the WiFi network. (We advise turning mobile data off during setup)

CONTROLLING YOUR APPLIANCE THROUGH THE APP THE HOME SCREEN

• Each device has its entry on the home screen to allow the user to either quickly turn the unit on or off, or to enter the device screen to make other changes.

DEVICE SCREEN

• The device screen is the main control screen for the heater, providing access to the controls to amend the functions and settings.
• NOTE: Due to the continuous development of the app, the layout and available features may be subject to change.

SMART SCENES

• Smart Scene is a powerful tool that provides the option to customize the operation of the air heater based both on conditions within the room and outside influences.
• This gives the user the option of specifying much more intelligent actions. These are split into two categories Scene and Automation.

SCENE

• Scene allows for a one-touch button to be added to the Home Screen. The button can be used to change many settings in one go and can change all the settings within the unit.
• Many scenes can easily be set up, allowing the user to easily change between many preset configurations.

Below is an example of how to set up a scene:

• Once all the functions required have been added, press the Save button in the top right corner to finalize and save your new Scene.
• It will then be saved to the home screen

AUTOMATION

• Automation allows an automatic action to be set up for the device.
• This can be triggered by the Time, and a range of other influences, depending on what other TUYA-enabled devices you have on the network.

PROFILE TAB

• The profile tab gives you the option to edit both your details and use the added features of the unit.

HOME MANAGEMENT

• Home Management provides options for managing your TUYA account, giving options such as adding a home, adding and removing rooms, and sharing devices with family.

MESSAGE CENTRE

• View notifications from devices, if alarms are set up (dependent on the device)

HELP CENTRE

• Provides assistance using the features provided within the app

MORE SERVICES

• This allows the unit to be integrated with your favorite home automation hardware such as Google Home and the Amazon Echo.

CONNECTION TROUBLESHOOTING

1. Check whether the device is powered on and is in the correct WiFi connection mode, if not please refer to the CHANGING BETWEEN CONNECTION MODES section.
2. Ensure the WiFi password has been entered into the app correctly (Case sensitive)
3. Check that the phone is connected to the WiFi you are connecting the device to.
4. Ensure the network you are connecting it to is 2.4 GHz (5 GHz WiFi networks are not supported), and that there is a strong WiFi signal to the item.
5. If your router is dual band, ensure that the 2.4 GHz network has a different network name (SSID). Further advice on changing router settings will be available from your Internet service provider / Router manufacturer.
6. Check the settings on the router. Encryption should be WPA2-PSK and the authorization type should be set to AES
7. Try using the alternative connection method. i.e. If a connection is failing when attempting to connect through CF mode, try AP mode.

MAINTENANCE

CLEANING AND STORAGE

• ATTENTION: Please shut off the unit and unplug from the mains before cleaning or performing any maintenance.

CLEANING THE SURFACE

• Clean the heater with a duster or a soft wet cloth.
• Do not use chemical solvents (such as benzene, alcohol, or gasoline) as they may cause irreversible damage. Make sure no water enters the control panel or gaps in the casing. Do not run the unit until completely dry.
• Place the heater in its original box or cover to protect it from dust when not in use.
• Store it in a cool, dry place.

TROUBLESHOOTING

Do not repair or disassemble the unit by yourself; unauthorized repair attempts will invalidate the warranty and may cause bodily harm.

2.  There is no power from the socket

3.   The power switch on the rear of the unit is turned off.

| 1.  Connect the power cord

2.  Check socket is turned on

3.  Ensure the power switch on the rear of the unit is in the on position

Odor emission from    the unit| 1. New unit. When the unit is used for the first time the fan motor may produce an odor that will dissipate within a week of use| 1. No action required
Strong

vibrations and noise

| 1.  The Unit is not placed on a flat surface

2.  The unit may be damaged

| 1.  Place on a flat surface. May put an anti-vibration mat underneath

2.       If the heater is damaged

discontinue use and contact the service centre.

• If the above solutions do not resolve the problem please contact the service center.

EU DECLARATION OF CONFORMITY

• Hereby, electriQ declares that this heater follows Directive 2014/53/EU.
• The full text of the EU Declaration of Conformity is available at the following internet address: https://www.electriQ.co.uk/FILES/DOC/CE/VG2TR12W-CE.pdf

UK DECLARATION OF CONFORMITY

• Hereby, electriQ declares that this heater follows the relevant statutory requirements. The full text of the declaration of conformity is available at the following internet address: https://www.electriQ.co.uk/FILES/DOC/UKCA/VG2TR12W-UKCA.pdf

TECHNICAL DATA

electriQ UK SUPPORT

www.electriQ.co.uk/support

• Please, for your convenience, make these simple checks before calling the service line.
• If the unit still fails to operate call: 0330 390 3061 or complete the online form

1. Is the unit plugged into the mains?
2. Is the fuse OK?
3. Switch the unit off and wait three minutes to see if the issue is resolved. Restart the unit.

• Office hours: 9 AM – 5 PM Monday to Friday
• www.electriQ.co.uk
• Unit 2A, Trident Business Park,  Neptune Way, Huddersfield, HD2 1UA

APPENDIX

• Disposal: Do not dispose of this product as unsorted municipal waste.
• Collection of such waste must be handled separately as special treatment is necessary.
• Recycling facilities are now available for all customers at which you can deposit your old electrical products.
• Customers will be able to take any old electrical equipment to participating civic amenity sites run by their local councils.
• Please remember that this equipment will be further handled during the recycling process, so please be considerate when depositing your equipment.
• Please contact the local council for details of your local household waste recycling centers.

BATTERY WARNING

• KEEP OUT OF REACH OF CHILDREN Swallowing can lead to chemical burns, perforation of soft tissue, and death. Severe burns can occur within 2 hours of ingestion. Seek medical attention immediately.
• If the battery compartment (if applicable) does not close securely, stop using the product and keep it away from children.
• If you think batteries might have been swallowed, or placed inside any part of the body, seek immediate medical attention

THERE MAY BE NO OBVIOUS SYMPTOMS OF BATTERY INGESTION

• Unfortunately, it is not obvious when a button or coin battery is stuck in a child’s esophagus (food pipe). There are no specific symptoms associated with this. The child might:
• cough, gag or drool a lot;
• appear to have a stomach upset or a virus;
• be sick;
• point to their throat or stomach;
• have pain in their abdomen, chest, or throat;
•  be tired or lethargic;
• be quieter or more clingy than usual or otherwise “not themselves”;
• lose their appetite or have a reduced appetite; and
• not want to eat solid food / be unable to eat solid food.
• These sorts of symptoms vary or fluctuate, with the pain increasing and then subsiding.
• A specific symptom of button and coin battery ingestion is vomiting fresh (bright red) blood. If the child does this seek immediate medical help.
• The lack of clear symptoms is why it is important to be vigilant with “flat” or spare button or coin batteries in the home and the products that contain them.

PRODUCT FICHE

Model Identifier: VG2TR-1.2WW / VG2TR-1.2BW

Item| Symbol| Value| Unit| | Item| Unit
Heat Output| | Type of heat input, for electric storage local space heaters only (select one)
Nominal heat output| Phnom| 1.2| kW| | manual heat charge control, with integrated thermostat| No
Minimal heat output| Pmin| 1.08| kW| | Manual heat charge control with room and/or outdoor temperature feedback| No
Maximum continuous heat output| Pmax| 1.26| kW| | electronic heat charge control with room and/or outdoor temperature feedback| No
Auxiliary electricity consumption| | fan-assisted heat output| No
At nominal heat output| max| –| kW| | Type of heat output/room temperature control (select one)
At minimum heat output| Elgin| –| kW| | single-stage heat output and no room temperature control| No
In standby mode| else| –| W| | two or more manual stages, no room temperature control| No
| | | | | with mechanical thermostat room temperature control| No
| | | | | with electronic room temperature control| No
| | | | | with electronic room temperature control plus a day timer| No
| | | | | with electronic room temperature control plus a timer| Yes
| | | | | Other control options (multiple selections possible)
| | | | | room temperature control with presence detection| No
| | | | | room temperature control, with open window detection| No
| | | | | with a distance control option| No
| | | | | with adaptive start control| No
| | | | | with working time limitation| No
| | | | | with a black bulb sensor| No
Contact Details| electric, Unit 2A, Trident Business Park, Neptune Way, Huddersfield, HD2 1UA.

Buy It Direct, The Black Church, St Mary’s Place, Dublin 7.

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