Fanco Urban-iD 52 DC Ceiling Fan Instruction Manual

Fanco Urban-iD 52 DC Ceiling Fan

Thank you

Thank you for purchasing your Franco Urban-ide 52” DC Ceiling Fan.
Please read all instructions carefully before assembly and use.

IMPORTANT SAFEGUARDS

Read all instructions carefully, even if you feel you are quite familiar with this type of appliance. When using electrical appliances, in order to reduce the risk of fire, electric shock, and/or injury, these basic safety precautions should always be followed:

1. All wiring must be done by a licensed electrician as on-site warranty may be voided if proof cannot be provided. This ceiling fan MUST be installed by a Qualified Electrical Contractor in accordance with the local regulations, and all local, state and national electrical codes. Any alterations or additions to building wiring must be completed by a licensed electrical contractor, or person authorised by legislation to work on the fixed wiring of any electrical installation.

2. The fan must be connected to a 240V AC 50Hz power supply.

3. All electrical work must only be undertaken after disconnection of the power by removing fuses or turning off the circuit breaker, to ensure all pole isolation of the electrical supply.

4. The fan must be earthed.

5. The fan must be installed so that the blades are at least 2.1 metres above the floor.

6. The ceiling fan weight is max. 7.8kg. The structure that the ceiling fan is mounted to must be solid (e.g., concrete ceiling, steel structure or timber frame) capable of supporting a weight of at least 45kg and MUST be nailed between beams if the timber option is required. This is to ensure the fixing must be able to support the moving weight of the fan and must not twist or work loose.

7. For optimal performance, ensure installation site allows sufficient clearance (minimum 300mm) between the blades and wall or other object present (ex. beams). Insufficient clearance between the blade tip and wall or ceiling, may cause undesired effects such as wobbling or reduced airflow, which is not covered under warranty. The bigger the clearance, the better the airflow output.

8. This fan is rated for Indoor Locations Only. DO NOT install this product outdoors. Installing the fan in a position where it could be exposed to water, moisture or external elements is dangerous. Any exposure to the outdoor elements or salty air can potentially cause damage and will not be covered under warranty.

9. DO NOT connect the fan motor to a dimmer switch. This may give an unsatisfactory performance (motor hum) and cause damage to the motor and/or controller. Use ONLY the provided remote control.

10. This appliance is not intended for use by young children or infirm persons without supervision.
    Young children should be supervised to ensure that they DO NOT play with the appliance.

11. It is NOT recommended that ceiling fans and gas appliances be operated in the same room at the same time.

12. The fan must be turned off and stopped completely before reversing the fan direction. This will prevent any damage to the motor of the fan or controller.

13. Do not insert anything into the fan blades whilst they are spinning. This will damage the blades and upset the balance of the fan causing the unit to wobble.

14. After the fan is completely installed make sure that all base and fan blade fixings are secured and tightened to prevent any problems.

15. Because of the fan’s natural movement, some connections may loosen. Check the support connections, brackets and blade attachments twice a year to make sure they remain secured. If any are loose, tighten.

16. If unusual oscillating movement is observed, immediately stop using the ceiling fan and contact the manufacturer, its service agent or suitably qualified persons.

17. The replacement of parts of the safety suspension system device shall be performed by the manufacturer, its service agent or suitably qualified persons.

18. If it is necessary to replace the live or neutral brushes to ensure operation of the motor then
    both brushes and the earth brush shall be replaced at the same time. The brushes shall only be replaced by a suitably qualified person.

19. An all-pole disconnection incorporated in the fixed wiring is to be provided, such as an all-pole switch or a supply cord fitted with a plug.

20. The remote/receiver included is intended to be used with this fan and associated light component ONLY and is not compatible with any other lighting and/or any other electrical device. Use of it in any way other than intended may result in damage to the fan, receiver and/or other devices and as such, will void warranty.

21. The LED light panel in the light kit (light models) is user replaceable as it connects with ‘Push Plug’ wiring. It is user replaceable ONLY with Franco certified replacement LED panels. Using unauthorised parts may damage the fan, cause undesired results, or be a safety hazard.

22. The max operating temperature for the fan is 40°C. Keep the fan away from any heat sources, like fire place, heater and stove.

23. Reasonable ‘wear and tear’ is not covered under warranty. For comprehensive warranty terms & conditions visit fanco.com.au

IMPORTANT NOTE

The important safeguards and instructions given in this manual are not meant to cover all possible conditions and situations that may occur. It must be understood that common sense, caution and care are factors which cannot be built into any product.

CAUTION:

• DO NOT ingest battery – Chemical burn hazard
• The remote supplied with this product contains 2xAAA batteries. If the battery is swallowed, it can cause severe internal burns in just 2 hours and can lead to death
• Keep the new and used batteries away from children. Examine devices regularly, and ensure the battery compartment is secure
• If the battery compartment does not close securely, stop using the product and keep it away from children
• If you think the batteries might have been swallowed or placed inside any part of the body, seek immediate medical attention
• Call the Poisons Information Centre on 13 11 26 or go to a hospital emergency room
• DO NOT let the child eat, drink or induce vomiting
• Dispose of used button batteries immediately
• The batteries supplied with this product is not to be recharged
• Different types or new and used batteries are not to be mixed
• Battery to be inserted with the correct polarity; ‘+’ for positive, ‘-’ for negative
• Exhausted batteries are to be removed from the appliance and safely disposed of
• If the appliance is to be stored unused for a long period, the batteries should be removed
• Dispose of used button batteries immediately
• Flat batteries can still be dangerous. The supply terminals are not to be short-circuited

FAULT FINDER

Always check the “Trouble Shooting Checklist” included in this manual before seeking a warranty claim. A mechanical noise may be noticed on installation. Allow at least 8 hours settling-in period.
Some fans may wobble more than others, even if they are identical. This does not necessarily indicate a fault.

PREPARATION

1. Unpack your ceiling fan carefully, then remove all parts and components, and lay on a cloth or soft surface to avoid damage.
   DO NOT lay the motor housing on its side as the housing may get damaged.

2. Before commencing installation, check that all parts are included.
   NOTE: You may need to remove all foam packaging material to ensure there are no missing parts.

INSTALLATION AND ASSEMBLY

CAUTION! Before installing the fan make sure you have turned OFF the electricity supply.

SELECTING A LOCATION

1. Choose a location for mounting the fan where the blades will have at least 2.1 metres of clearance from the floor.

2. Make sure that the installation site will not allow the rotating fan blades to come into contact with any object and that there is enough space from the blade tip to the wall or ceiling. Please note that insufficient clearance distances might cause wobbling and the bigger this clearance is the better the airflow from your fan will be.

3. If the location you have chosen does not have a suitable support beam capable of supporting 45kg, install a brace 2” x 4” between the ceiling joists as a support medium.

4. Secure the hanging bracket to the ceiling joist or suitable structure that is capable of carrying a load of at least 45kg, with the two long fixing screws provided. Ensure that at least 30mm of the screw is threaded into the support.
   NOTE: The fixing screws included are designed for use when ceiling fan is secured onto timber joists. For all other surfaces, additional and suitable fixing screws for that surface will need to be purchased.

5. DO NOT use outdoors. Installing the fan in a position where it could be exposed to water or moisture is dangerous. This fan is rated for Indoor Locations Only.

6. Wear and tear, including exposure from the elements, is not covered under warranty.

7. This product is not approved for coastal use or other locations with high salt content in the air (e.g., near a salt water pool) and includes installation indoors. Any motor or mechanical fault caused by the salt, will not be covered under warranty.
   NOTE: A location is considered a coastal area anywhere up to about 20km from the ocean (or similar), and the air has a high salt content. Due to different geographical locations, the exact distance and location that may be considered coastal may vary.
   

ELECTRICAL CONNNECTIONS – FOR SMART/REMOTE MODELS

Ensure the power if OFF when installing this fan.

WIRING DIAGRAM – NO LIGHT

WIRING DIAGRAM – LED LIGHT

ELECTRICAL CONNECTIONS

Ensure the power is OFF when installing this fan.

INSTALLATION STEPS

1. Secure the hanging bracket to the ceiling joist or suitable structure that is capable of carrying a load of at least 45kg.
   CAUTUION: Ensure building cable will enter the canopy close to terminal block.
   

2. Remove the cotter-pin and cross-pin from the bottom of the downrod.

3. Feed the main motor and light wire (light version only) plug up through the inside of the downrod, then insert the downrod into the downrod holder.

4. Feed the Motor Cover & Coupling cover onto the downrod.
   Gently push the cross-pin through the holes aligned with the base of the downrod holder and downrod. Insert cotter pin into cross pin and secure downrod with two set screws.
   CAUTION: DO NOT force the cross-pin. Gently wiggle and rotate it until it glides through both holes.
   

5. Snuggle the coupling cover down onto the top of the motor housing.
   CAUTION: DO NOT remove rubber gasket on top of the coupling cover.
   

6. Remove the 9 blade screws from the bottom of the motor casing.

MODELS WITH LIGHT
Remove the 3 light screws on the light plate.

7. Insert one of the fan blades into one of the blade slots on the motor casing

8. Tighten with 3 blade screws.

9. Repeat steps 7 & 8 for the remaining blades.

10. Hang the fan into hanging bracket. Align ball groove on hanging ball with ridge on hanging bracket.
    Ensure hanging ball is sitting in hanging bracket correctly. If fan doesn’t sit properly, hold the downrod and twist it until fan has been secured into hanging bracket.
    

11. Place receiver in the hanging bracket and follow the wire diagram to connect wires and connectors. Connect power, receiver and the fan as per electrical wiring diagram.
    IMPORTANT: The fan must be earthed! Double pole disconnection switch and wall switch must be connected.
    

12. Place the canopy over the hanging bracket, align the canopy holes with the screws.

13. Twist the canopy until it locks.

14. Tighten with 2 screws.

MODELS WITOUT LIGHT

1. Align the Bottom Plate with the motor shaft and rotate clockwise until it locks securely into place.
   

MODELS WITH LIGHT

1. Align the LED Housing with the mounting hole of the motor and secure with the 3 light screws.

2. Connect the light connector of the LED Panel to the input line.

3. Align the diffuser to the bottom of the motor and rotate clockwise until it locks securely into place.
   IMPORTANT: DO NOT OVERTURN
   

REPLACING THE LED PANEL

CAUTION! Ensure the power is OFF when replacing the LED Panel by disconnecting the fans power supply by removing fuses or turning off the circuit breaker.
THIS IS IMPORTANT TO ENSURE SAFETY AND TO AVOID RISK OF ELECTROCUTION. For any uncertainties in turning the power off, please consult an electrician or your power service provider.

a. Remove the Diffuser by rotating it anti-clockwise and place aside.
b. Disconnect the light connector from the LED Panel to the input line.

c. Remove the 3 screws from the light kit housing and remove the LED panel.

d. Align the new LED panel and secure with LED the mounting screws

e. Connect the light connector of the LED Panel to the input line.

f. Align the diffuser to the bottom of the motor and rotate clockwise until it locks securely into place.
IMPORTANT: DO NOT OVERTURN

CARE & CLEANING

• Periodic cleaning (approximately every 6 months) of your ceiling fan is the only maintenance required.
• Use a soft brush or lint free cloth to avoid scratching the finish. Please turn off electricity when you do so.
• Do not use water when cleaning your ceiling fan. It could damage the motor or the blades and create the possibility of an electrical shock.
• The motor has a permanently lubricated ball bearing and as such, is maintenance free.

NOISE:

The manufacturer warranty covers actual faults that may develop, but NOT minor complaints, e.g. motor operation noise – ALL ELECTRIC MOTORS ARE AUDIBLE TO SOME EXTENT ; this is more obvious when the fan is operating at low speeds.

WOBBLE:

• Ceiling fans are designed to move during operation because they are not generally rigidly mounted
• Movement of a couple of centimetres is acceptable for safe operation.
• Balancing kits included should be used to adjust the balancing when first installed.

NORMAL WEAR AND TEAR

Vigorous cleaning or rough handling of the fan may cause threaded components to work loose or blade carriers to bend. This may cause the fan to wobble or may result in additional noise over time. THIS IS NOT COVERED UNDER WARRANTY; however, proper care and maintenance of the fan can reduce or prevent this problem.

REMOTE CONTROL SETTINGS AND OPERATION FOR DC FANS

REVERSE FUNCTION

The “Summer/Winter” reverse function is included in the remote control to make the fan rotate in an anti-clockwise direction during summer.
In winter, this can be reversed, so that the blades now move in a clockwise direction. Press once the “Forward/Reverse Mode” button whilst the fan is in operation, to switch between “Summer” and “Winter modes.

The Hand-Held Remote-Control System is equipped with a learning frequency function which has code combinations to prevent potential interference from other remote units. The frequency on your Receiver and Transmitter units have been pre-set at the factory. If the remotes need programming, please following the below instructions.

PAIRING THE REMOTE

1. Using the wall (isolation) switch, turn the fan power ON.
2. Within 5 seconds after turning on the power, press and hold “OFF” (top left button on remote) button on the remote for 5 to 10 seconds until you hear a beep, indicating that the fan is paired successfully.
3. Test the remote by pressing on speeds or light button.
4. It can take up to 10 seconds for the fan to start moving, after pressing a speed button. The fan may move a few times slightly backwards and forwards and then will start rotating slowly whilst building up to the correct speed. This is normal behaviour for DC fans.

CONSIDERATIONS

1. If the receiver is not receiving a signal from the remote control:
   a. Please check the battery to ensure it has sufficient power, has been inserted correctly and aligns with the positive and negative terminals; and
   b. Please check if there are any other similarly remote-controlled objects that work nearby, as remote-controlled items operating on the same frequency may disturb each other.

2. If the battery is low, it will affect the sensitivity of the remote control and the signal reception and must be replaced.

3. Please remove the battery if the remote control is not being used for a long time.

4. If multiple fans are installed near the fan to be paired, power to the other fans should be turned off before pairing.

INSTALLING MULTIPLE FANS:

Sometimes you may encounter a remote-control issue when installing multiple fans. For the purposes of this troubleshooting guide: Fan A uses Remote control A and Receiver A, while Fan B uses Remote control B and Receiver B.

• Isolate power to one fan only when pairing the remotes.
• When installing two or more fans, you should manually isolate power to Fan B while completing the pairing process on Fan A.
• If power is not isolated to one of the fans when the power is restored at the fuse box, then both receivers will be put into “learning mode” such that when you try to pair Remote control A to Receiver A, Receiver B will also be in learning mode and might pair to Remote control A also.

FUNCTIONS OF THE REMOTE CONTROL

1. Fan – ON/OFF

2. Natural Wind Mode
   Cycles between speeds 2, 3, 4, s & 6 to simulate natural air movement

3. LED Indicator Light

4. Forward/ Reverse Mode (Winter/Summer)
   Press once to change:
   Forward (and- clock wise) = Summer
   Reverse (clockwise) = Winter

5. Fan Speed
   1 : low, 6: High

6. Timer
   1 Hour, 4 Hours or 8 Hours

7. CCT light
   Switch between warm, Natural or Cool White

8. Light Dimmer
   LED – : Dim Light Lower
   LED+- Dim Light Higher

9. Light – ON/OFF
   
   

TROUBLESHOOTING

successfully Battery flat in remote control
Loose wire connections or plugs to fan/receiver No power goes into the fan| Re-pair the receiver and remote Replace the battery in remote control
Check wire connections and ensure plugs are positively connected Check RCD/Switch board and wiring on premises
Fan keeps beeping, but will not start.| Loose wire connections or plugs to fan/receiver| Check wire connections and ensure plugs are positively connected
Fan wobbles.| Screws on down rod are not tightened ** Blades are not balanced| Retighten the screws on down rod Use the balancing kit to balance the blades.
Fan makes clicking sound.| Coupling cover does not sit securely on motor housing
Rubber ring on coupling cover is removed| Adjust coupling cover and ensure it sits properly on the motor housing
Check couple cover and ensure there’s a rubber ring on the top of the cover.
Model number| Rated Voltage| Motor Consumption| Rated Light Power**
---|---|---|---
F5000/202A| 220-240Vac| Max. 35 W DC Motor| N/A
F5000/101A| 220-240Vac| Max. 35 W DC Motor| N/A
F5001/202A| 220-240Vac| Max. 35 W DC Motor| 18W
F5001/101A| 220-240Vac| Max. 35 W DC Motor| 18W

References

• Fanco Australia | Ceiling Fan Exhaust Fan Specialist
• Fanco Australia | Ceiling Fan Exhaust Fan Specialist

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