fanco CFFCHZ23BLW Horizon DC Ceiling Fan Instruction Manual

fanco CFFCHZ23BLW Horizon DC Ceiling Fan

Specifications

• Model: Fanco Horizon DC Ceiling Fan
• Version: 2.1
• Power Supply: 240V AC 50Hz
• Weight: Maximum 9kg

Important Safety Precautions

1. All wiring must be done by a licensed electrician.
2. The fan must be connected to a 240V AC 50Hz power supply.
3. Ensure all electrical work is done after disconnecting the power.
4. The fan must be earthed.
5. Install the fan so that the blades are at least 2.1 meters above the floor.

Installation Process

1. Unpack the ceiling fan carefully and lay out all parts on a soft surface.
2. Verify all parts are included before starting the installation.
3. Follow the detailed installation instructions provided in the
   manual for proper setup.

Maintenance and Troubleshooting:
Always refer to the Troubleshooting Checklist before claiming warranty. Allow an 8-hour settling-in period after installation. Some wobbling may occur, which is normal and not necessarily a fault.

Frequently Asked Questions (FAQ)

1. Q: Can I replace the LED light panel in the light kit with any other brand?
   A: No, it is recommended to only replace with Fanco certified replacement LED panels to avoid damage or safety hazards.

2. Q: What should I do if I notice a mechanical noise after installation?
   A: Refer to the Troubleshooting Checklist in the manual before seeking a warranty claim. Allow for an 8-hour settling-in period as some noise may be normal during this time.

Installation Manual

CEILING FAN INSTRUCTION BOOKLET
Thank you for purchasing your Fanco Horizon DC Ceiling Fan. Please read all instructions carefully before assembly and use.

IMPORTANT SAFEGUARDS
Read all instructions carefully, even if you feel you are quite familiar with this type of appliance. When using electrical appliances, in order to reduce the risk of fire, electric shock, and/or injury, these basic safety precautions should always be followed:

1. All wiring must be done by a licenced electrician as on-site warranty may be voided if proof cannot be provided. This ceiling fan MUST be installed by a Qualified Electrical Contractor in accordance with the local regulations, and all local, state and national electrical codes. Any alterations or additions to building wiring must be completed by a licensed electrical contractor, or person authorised by legislation to work on the fixed wiring of any electrical installation.

2. The fan must be connected to a 240V AC 50Hz power supply.

3. All electrical work must only be undertaken after disconnection of the power by removing fuses or turning off the circuit breaker, to ensure all pole isolation of the electrical supply.

4. The fan must be earthed.

5. The fan must be installed so that the blades are at least 2.1 metres above the floor.

6. The ceiling fan weight is max. 9kg. The structure that the ceiling fan is mounted to must be capable of supporting a weight of at least 55kg. The fixing must be able to support the moving weight of the fan and must not twist or work loose.

7. Make sure that the installation site will not allow the rotating fan blades to come into contact with any object and that there is enough space from the blade tip to the wall or ceiling. Please note that insufficient clearance distances might cause wobbling and the bigger this clearance is the better the airflow from your fan will be.

8. This product can be installed in a position where it is covered or enclosed alfresco areas and there is a minimum clearance of 1.50 m from the blade tip to all edges of the roof or positions where could be exposed to water, moisture or other dangerous external elements.

9. DO NOT connect the fan motor to a dimmer switch. This may give an unsatisfactory performance (motor hum) and cause damage to the motor and/or controller. Use ONLY the provided remote or wall control.

10.  This appliance is not intended for use by young children or infirm persons without supervision. Young children should be supervised to ensure that they DO NOT play with the appliance.

11. It is NOT recommended that ceiling fans and gas appliances be operated in the same room at the same time.

12. The fan must be turned off and stopped completely before reversing the fan direction. This will prevent any damage to the motor of the fan or controller.

13. Do not insert anything into the fan blades whilst they are spinning. This will damage the blades and upset the balance of the fan causing the unit to wobble.

14. After the fan is completely installed make sure that all base and fan blade fixings are secured and tightened to prevent any problems.

15. Because of the fan’s natural movement, some connections may loosen. Check the support connections, brackets and blade attachments twice a year to make sure they remain secured. If any are loose, tighten.

16. If unusual oscillating movement is observed, immediately stop using the ceiling fan and contact the manufacturer, its service agent or suitably qualified persons.

17. The replacement of parts of the safety suspension system device shall be performed by the manufacturer, its service agent or suitably qualified persons.

18. If it is necessary to replace the live or neutral brushes to ensure operation of the motor then
    both brushes and the earth brush shall be replaced at the same time. The brushes shall only be replaced by a suitably qualified person.

19. An all-pole disconnection incorporated in the fixed wiring is to be provided, such as an all-pole switch or a supply cord fitted with a plug.

20. The remote/receiver included is intended to be used with this fan and associated light component ONLY and is not compatible with any other lighting and/or any other electrical device. Use of it in any way other than intended may result in damage to the fan, receiver and/or other devices and as such, will void warranty.

21. The LED light panel in the light kit (light models) is user replaceable as it connects with ‘Push Plug’ wiring. It is user replaceable ONLY with Fanco certified replacement LED panels. Using unauthorised parts may damage the fan, cause undesired results, or be a safety hazard.

22. The max operating temperature for the fan is 40°C. Keep the fan away from any heat sources, like fire place, heater and stove.

23. Reasonable ‘wear and tear’ is not covered under warranty. For comprehensive warranty terms & conditions visit fanco.com.au

IMPORTANT NOTE
The important safeguards and instructions given in this manual are not meant to cover all possible conditions and situations that may occur. It must be understood that common sense, caution and care are factors which cannot be built into any product.

CAUTION

• DO NOT ingest battery – Chemical burn hazard
  The remote supplied with this product contains 2xAAA batteries. If the battery is swallowed, it can cause severe internal burns in just 2 hours and can lead to death

• Keep the new and used batteries away from children. Examine devices regularly, and ensure the battery compartment is secure

  • If the battery compartment does not close securely, stop using the product and keep it away from children

• If you think the batteries might have been swallowed or placed inside any part of the body, seek immediate medical attention

  • Call the Poisons Information Centre on 13 11 26 or go to a hospital emergency room
  • DO NOT let the child eat or drink or induce vomiting. Dispose of used button batteries immediately

• The batteries supplied with this product is not to be recharged

• Different types or new and used batteries are not to be mixed

• Battery to be inserted with the correct polarity; ‘+’ for positive, ‘-’ for negative

• Exhausted batteries are to be removed from the appliance and safely disposed of

• If the appliance is to be stored unused for a long period, the batteries should be removed

• Dispose of used button batteries immediately

• Flat batteries can still be dangerous. The supply terminals are not to be short-circuited

FAULT FINDER
Always check the “Trouble Shooting Checklist” included in this manual before seeking a warranty claim.
A mechanical noise may be noticed on installation. Allow at least 8 hours settling-in period. Some fans may wobble more than others, even if they are identical. This does not necessarily indicate a fault.

PREPARATION

1. Unpack your ceiling fan carefully, then remove all parts and components, and lay on a cloth or soft surface to avoid damage.
   DO NOT lay the motor housing on its side as the housing may get damaged.

2.  Before commencing installation, check that all parts are included.
   NOTE: You may need to remove all foam packaging material to ensure there are no missing parts.

INSTALLATION AND ASSEMBLY

CAUTION! Before installing the fan make sure you have turned OFF the electricity supply.

SELECTING A LOCATION

1. Choose a location for mounting the fan where the blades will have at least 2.1 metres of clearance from the floor.

2. Make sure that the installation site will not allow the rotating fan blades to come into contact with any object and that there is enough space from the blade tip to the wall or ceiling. Please note that insufficient clearance distances might cause wobbling and the bigger this clearance is the better the airflow from your fan will be.

3. Secure the hanging bracket to the ceiling joist or suitable structure that is capable of carrying a load of at least 55kg, with the two long fixing screws provided. Ensure that at least 30mm of the screw is threaded into the support.
   NOTE: The fixing screws included are designed for use when ceiling fan is secured onto timber joists. For all other surfaces, additional and suitable fixing screws for that surface will need to be purchased.

4. This product can be installed in a position where it is covered or enclosed alfresco areas and there is a minimum clearance of 1.50 m from the blade tip to all edges of the roof or positions where could be exposed to water, moisture or other dangerous external elements.

5. Wear and tear, including exposure from the elements, is not covered under warranty.

ELECTRICAL CONNNECTIONS – FOR REMOTE MODELS WIRING DIAGRAM – NO LIG HT

WIRING DIAGRAM – LED LIGHT

ELECTRICAL CONNECTIONS – FOR WALL CONTROL MODELS

Ensure the power if OFF when installing this fan.

WIRING DIAGRAM – NO LIGHT

INSTALLATION STEPS

Ensure the power is OFF when installing this fan.

1. Remove screws, plate washer and motor housing from the fan. Ensure all pieces are carefully put aside.
   

2. Align the blades with screw holes (a) on top of the motor and secure with the screws.

3. Repeat with remaining 2 blades

4.  Guide the motor housing and plate washer through the downrod holder and secure with screws.

5. Remove cotter-pin and cross-pin from downrod and loosen the set screw and ball pin from hanging

6. Take the downrod and keep the side with 3 holes up.

7. Feed the main motor plug and light wire up through the inside of the down rod, then insert the down rod into the downrod holder. Gently push the cross-pin through the holes aligned with the base of the downrod holder and downrod. Insert cotter pin into cross pin and secure downrod with two set screws.
   CAUTION: DO NOT force the cross-pin. Gently wiggle and rotate it until it glides through both holes. The rod installs with the 3 holes up

8.  Snuggle the coupling cover down onto the top of the motor housing.
   CAUTION: DO NOT remove the rubber gasket on top of the coupling cover.

9. Put the down rod through the canopy.

10. Place the hanging ball on top of the down rod and secure it with the ball pin and set screw.

11. Hang the fan into hanging bracket. Align ball groove on hanging ball with ridge on hanging bracket.
    Ensure hanging ball sitting into hanging bracket correctly. If fan doesn’t sit properly, hold the downrod and turn until fan has been secured into hanging bracket.

12.  Place receiver in the hanging bracket and follow the wire diagram to connect wires and connectors.
    Connect power, receiver and the fan as per electrical wiring diagram.
    IMPORTANT: The fan must be earthed! Double pole disconnection switch and wall switch must be connected.

13. Place the canopy over the mounting bracket, align the canopy holes with the screws and tighten.

MODELS WITHOUT LIGHT

1. Screw the extension bolt onto motor shaft
2. Holding up the bottom plate, twist it onto the extension bolt.
   

MODELS WITH LIGHT

1. Twist off the bottom cover and remove the extension bolt.

2. Place the Light Kit Spacer (supplied within the light kit box), over the motor shaft.
   IMPORTANT: Ensure the Light Kit Spacer is used. DO NOT use the one supplied for the no light. NOTE: The Light Spacer is longer than the No Light Spacer

3. Hold up the light kit case and secure it with light locking nut, securing piece and light locking nut.

4. Connect to the light kit with the push plug that is attached to the motor.

5. Hold the diffuser to the bottom of the motor and rotate clockwise until it locks into place. IMPORTANT: DO NOT OVERTURN

CARE & CLEANING

• Periodic cleaning (approximately every 6 months) of your ceiling fan is the only maintenance required.
• Use a soft brush or lint free cloth to avoid scratching the finish. Please turn off electricity when you do so.
• Do not use water when cleaning your ceiling fan. It could damage the motor or the blades and create the possibility of an electrical shock.
• The motor has a permanently lubricated ball bearing and as such, is maintenance free.

NOISE
The manufacturer warranty covers actual faults that may develop, but NOT minor complaints, e.g. motor operation noise – ALL ELECTRIC MOTORS ARE AUDIBLE TO SOME EXTENT; this is more obvious when the fan is operating at low speeds.

WOBBLE

• Ceiling fans are designed to move during operation because they are not generally rigidly mounted
  Movement of a couple of centimeters is acceptable for safe operation.

• Balancing kits included should be used to adjust the balancing when first installed.

NORMAL WEAR AND TEAR
Vigorous cleaning or rough handling of the fan may cause threaded components to work loose or blade carriers to bend. This may cause the fan to wobble or may result in additional noise over time. THIS IS NOT COVERED UNDER WARRANTY; however, proper care and maintenance of the fan can reduce or prevent this problem.

REMOTE CONTROL SETTINGS AND OPERATION FOR DC FANS

REVERSE FUNCTION
The “Summer/Winter” reverse function is included in the remote control to make the fan rotate in
an anti-clockwise direction during summer.
In winter, this can be reversed, so that the blades now move in a clockwise direction. Press once “F/R” button for 3 seconds whilst the fan is in operation, to switch between “Summer” and “Winter modes.
The Hand-Held Remote-Control System is equipped with a learning frequency function which has code combinations to prevent potential interference from other remote units. The frequency on your Receiver and Transmitter units have been pre-set at the factory. If the remotes need programming, please following the below instructions.

PAIRING THE REMOTE
All Horizon DC fans are pre-paired and there is no pairing process needed to start the fan.
If you want to reset the fan to factory setting. Please follow steps below.

1. Using the wall (isolation) switch, turn the fan power OFF for 10 seconds.
2. Using the wall (isolation) switch, turn the fan power back ON.
3. Within 10 seconds after turning on the power, short press “ON/OFF” 4 times, holding the button for 3 seconds on the last press. Then, the fan will beep once and it means it’s paired successfully.
4.  Now test the remote by pressing on speeds or light button.
5.  It can take up to 10 seconds for the fan to start moving, after pressing a speed button. The fan may move a few times slightly backwards and forwards and then will start rotating slowly whilst building up to the correct speed. This is normal behaviour for DC fans.

CONSIDERATIONS

1. If the receiver is not receiving a signal from the remote control:
   • Please check the battery to ensure it has sufficient power, has been inserted correctly and aligns with the positive and negative terminals; and
   • Please check if there are any other similarly remote-controlled objects that work nearby, as remote-controlled items operating on the same frequency may disturb each other.
2. If the battery is low, it will affect the sensitivity of the remote control and the signal reception and must be replaced.
3. Please remove the battery if the remote control is not being used for a long time.
4. If multiple fans are installed near the fan to be paired, power to the other fans should be turned off before pairing.

INSTALLING MULTIPLE FANS
Sometimes you may encounter a remote-control issue when installing multiple fans. For the purposes of this troubleshooting guide: Fan A uses Remote control A and Receiver A, while Fan B uses Remote control B and Receiver B.

• Isolate power to one fan only when pairing the remotes.
• When installing two or more fans, you should manually isolate power to Fan B while completing the pairing process on Fan A.
• If power is not isolated to one of the fans when the power is restored at the fuse box, then both receivers will be put into “learning mode” such that when you try to pair Remote control A to Receiver A, Receiver B will also be in learning mode and might pair to Remote control A also.

FUNCTIONS OF THE REMOTE

Once the Forward/Reverse is held for 3 seconds, the display will show alternating bars which will indicate the fans direction. When it moves from top to bottom the fan is in forward (summer mode). Bottom to top means reverse (winter mode).

TROUBLESHOOTING

• Remote and receiver are not paired successfully
• **** Battery flat in remote control
• **** Loose wire connections or plugs to fan/receiver
• **** No power goes into the fan

|

• Re-pair the receiver and remote
• Replace the battery in remote control
• Check wire connections and ensure plugs are positively connected
• Check RCD/Switch board and wiring on premises

Fan keeps beeping, but will not start.| Loose wire connections or plugs to fan/receiver| Check wire connections and ensure plugs are positively connected
Fan wobbles.|

• Screws on down rod are not tightened
• **** Blades are not balanced

|

• Retighten the screws on down rod
• **** Use the balancing kit to balance the blades.

Fan makes clicking sound.|

• Coupling cover does not sit securely on motor housing
• **** Rubber ring on coupling cover is removed

|

• Adjust coupling cover and ensure it sits properly on the motor housing
• **** Check couple cover and ensure there’s a rubber ring on the top of the cover.

Model Number| Rated Voltage| Motor Consumption| Rated Light Power| Control
---|---|---|---|---
CFFCHZ23BLW| 220-240 Vac| Max. 45 W| N/A| Wall Control
CFFCHZ23WHW| 220-240 Vac| Max. 45 W| N/A| Wall Control
CFFCHZ33WHSMR| 220-240 Vac| Max. 45 W| N/A| Remote
CFFCHZ33BLSMR| 220-240 Vac| Max. 45 W| N/A| Remote
CFFCHZ25BLW| 220-240 Vac| Max. 45 W| N/A| Wall Control
CFFCHZ25WHW| 220-240 Vac| Max. 45 W| N/A| Wall Control
CFFCHZ35WHSMR| 220-240 Vac| Max. 45 W| N/A| Remote
CFFCHZ35BLSMR| 220-240 Vac| Max. 45 W| N/A| Remote
CLFCHZ2LEDBL| 24V dc| N/A| Max. 18W| Remote
CLFCHZ2LEDWH| 24V dc| N/A| Max. 18W| Remote

References

• Fanco Australia | Ceiling Fan Exhaust Fan Specialist
• Fanco Australia | Ceiling Fan Exhaust Fan Specialist

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