GoDEX RT200 Barcode Printer User Manual
- May 15, 2024
- Godex
Table of Contents
GoDEX RT200 Barcode Printer
Product Specifications
- Model: RT200/RT230 Barcode Printer
- Version: Rev. 1.5
- Issue Date: 2013.07.04
- P/N: 920-014311-00
Product Usage Instructions
Barcode Printer
Make sure you have received all the components listed in the box content
section.
Box Content
Check the box for the following items:
- Barcode Printer
- Ribbon
- Label Roll Module
- Printer Driver CD
Getting To Know Your Printer
Before starting, familiarize yourself with the different parts of the
printer such as the operation panel, print head, and connectivity ports.
2. Printer Setup
Open The Printer
Follow the user manual instructions to open the printer safely without
causing any damage.
Loading The Ribbon
Insert the ribbon into the designated slot following the correct
orientation as indicated in the user manual.
Loading The Label Roll Module
Place the label roll module correctly in the printer ensuring smooth
movement of labels during printing.
Connecting The Printer To The Host Computer
Use the appropriate cables to connect the printer to your computer
following the connectivity guidelines provided.
Installing Printer Driver and GoLabel with Super Wizard CD
Insert the provided CD into your computer and follow the on-screen
instructions to install the printer driver and GoLabel software.
Printer Setting And Control
Operation Panel
Use the operation panel to navigate through different settings and
functions of the printer.
Label Calibration and Self Test
Calibrate the labels and perform a self-test to ensure proper functionality
of the printer.
Error Alerts
Familiarize yourself with the error alerts displayed by the printer and
refer to the troubleshooting section if needed.
FAQ (Frequently Asked Questions)
Q: How can I clean the print head of the printer?
A: Refer to section 6.1 in the user manual for detailed instructions on
cleaning the print head of the printer.
Q: What should I do if I encounter persistent error alerts?
A: In case of persistent error alerts, refer to section 6.2 for
troubleshooting steps or contact customer support for assistance.
RT200/RT230 BARCODE PRINTER USER MANUAL
RT200/RT230 USER MANUAL
FCC COMPLIANCE STATEMENT FOR AMERICAN USERS
This equipment has been tested and found to comply with the limits for a CLASS
A digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference
to radio communications. Operation of this equipment in a residential area is
likely to cause harmful interference in which case the user will be required
to correct the interference at own expense.
EMS AND EMI COMPLIANCE STATEMENT FOR EUROPEAN USERS
This equipment has been tested and passed with the requirements relating to
electromagnetic compatibility based on the standards EN 55022:2010 Class A, EN
61000-3-2:2006/A2:2009, EN 61000-3-3:2008 and EN55024:1998/A1:2001/A2:2003,
IEC 61000-4-2:2008 series The equipment also tested and passed in accordance
with the European Standard EN55022 for the both Radiated and Conducted
emissions limits.
RT200 SERIES TO WHICH THIS DECLARATION RELATES IS IN CONFORMITY WITH THE
FOLLOWING STANDARDS
IEC 60950-1:2005(2nd Edition)+Am 1:2009, GB4943.1-2011 GB9254-2008(Class A)
GB17625.1-2003, EN 55022:2010 Class A, EN 61000-3-2:2006/A2:2009, EN
61000-3-3:2008 and EN55024:1998/A1:2001 /A2:2003, IEC 61000-4-2:2008 series,
UL 60950-1, 2nd Edition, 2011-12-19, CSA C22.2 No. 60950-1-07, 2nd Edition,
2011-12, CFR 47, Part 15 WARNING This is a Class A product. In a domestic
environment this product may cause radio interference in which case the user
may be required to take adequate measures.
Declaration
RT200/RT230 USER MANUAL
SAFETY INSTRUCTIONS
Please read the following instructions carefully. 1. Keep the equipment away
from humidity. 2. Before you connect the equipment to the power outlet, please
check the voltage of the power source. 3. Make sure the printer is off before
plugging the power connector
into the power jack. 4. It is recommended that you connect the printer to a
surge
protector to prevent possible transient overvoltage damage. 5. Be careful not
to get liquid on the equipment to avoid electrical
shock. 6. For safety and warranty reasons, ONLY qualified service personnel
should open the equipment. 7. Do not repair or adjust energized equipment
under any
circumstances.
Caution
Danger of explosion if battery is incorrectly replaced. Replace only with
the equivalent type recommended by the manufacturer.
Dispose of used batteries according to the manufacturer’s instructions.
Only use with designated power supply adapter model. Changes or
modifications not expressly approved by the party responsible for compliance
could void the user’s
authority to operate the equipment. Specifications are subject to change
without notice.
Safety instructions
1 Barcode Printer
1.1 Box Content
Please check that all of the following items are included with your printer.
RT200/RT230 Barcode Printer
Label Stock USB Cable
Ribbon Module Empty Ribbon Core
Power Adapter Power Cord
Ribbon
AC Adapter
CD
Including GoLabel software and RT200/RT230 user manual.
RT200/RT230 Quick Guide
1
1 Barcode Printer
1.2 Getting To Know Your Printer
Device Overview Front View
OPERATION PANEL
LED INDICATOR
Rear View
FRONT
COVER RELEASE CATCHES
Pull catches for opening the printer cover
FEED BUTTON POWER BUTTON
AUTO CALIBRATION BUTTON POWER JACK
FAN-FOLD LABEL INSERT
Feed slot for continuous labels
ETHERNET PORT SERIAL PORT USB PORT
2
1 Barcode Printer
Bottom View COVER OF THE MODULE CONNECTION JACKS
**** Cut-outs are not intended for wall-mount use. 3
1 Barcode Printer
The Internal View Of Printer
LABEL SUPPLY MODULE
PAPER PRESS BAR
LABEL SUPPLY HUB RELEASE CATCH
Release catch for opening the label supply hub
TOP COVER
RELEASE CATCH
Release catch for closing the printer cover
LABEL SENSOR MODULE LABEL SENSOR GUIDE TRACK
The Printing Mechanism
LABEL GUIDES PLATEN MODULE
PLATEN PLATEN LOCKERS
RIBBON REWIND MECHANISM
RIBBON REWIND WHEEL HOLDER OF RIBBON REWIND CORE
RIBBON SUPPLY MECHANISM
PRINT HEAD
HOLDER OF RIBBON SUPPLY CORE
RIBBON SUPPLY WHEEL
4
2 Printer Setup
2.1 Open The Printer
Open The Printer Cover And The Printing Mechanism Place the printer on a flat
surface. Open the printer cover by pulling the release catches on both sides
of the printer and lift the cover.
Pull the catches toward the direction Pull the catches toward the direction
COVER RELEASE CATCHES
Pull the catches for opening the printer cover
Lift the printer cover backward
The printing mechanism is lifted up with the printer cover
5
Printer Setup
2.2 Loading The Ribbon
A New Ribbon Module Installation
A NEW RIBBON
EMPTY RIBBON CORE
1. Attach the ribbon to the empty ribbon core with the adhesive strip at the end of the ribbon. Notch on left side
Stick on empty ribbon core 2. Wind the ribbon around the empty ribbon core for
2 to 3 circles.
Wind the ribbon around the core 3. A ribbon module is assembled as below.
A NEW RIBBON MODULE RIBBON SUPPLY RIBBON REWIND
6
2 Printer Setup
Load The Ribbon On The Printer For Ribbon Supply Module
RIBBON SUPPLY MODULE
1. Place the right-hand side of ribbon first.
Right side
Align the ribbon core to the holder 2. Then place the left-hand side of the
ribbon.
Push the ribbon to tighten the spring of the holder
SPRING OF HOLDER
Left side
Align the notch of the ribbon core to the spoke NOTCH OF RIBBON CORE
SPOKE
7
2 Printer Setup
3. The ribbon supply module loading is completed.
Load The Ribbon On The Printer For Ribbon Rewind Module
RIBBON REWIND MODULE
1. Pass the ribbon to round the print head. Move the empty ribbon core upward
to ribbon rewind mechanism
8
2 Printer Setup
2. Place the right-hand side of empty ribbon core first.
Right side Align the empty ribbon core to the holder
Push the empty ribbon core to tighten the spring of the holder
SPRING OF HOLDER
3. Then place the left-hand side of the empty ribbon core. Turn the ribbon
wheel to align the notch of empty ribbon core to the spoke.
Left side
Rotate backward
Align the notch of empty ribbon core to the spoke NOTCH OF RIBBON CORE SPOKE
4. Turn the ribbon rewind wheel to tighten the ribbon until it has no
wrinkles. The ribbon loading is completed once the ribbon supply module and
ribbon rewind module are assembled correctly.
Rotate backward
RIBBON REWIND WHEEL
9
2 Printer Setup
2.3 Loading The Label Roll Module
A New Label Supply Module Loading
LABEL STOCK
LABEL SUPPLY HUB
1. Unlock the release catch to lift the label supply hub.
1 Push rightward
2
Lift the label supply hub upward
2. Place the label stock on the label supply hub.
Place on the label supply hub 10
2 Printer Setup
3. Push the label supply module downward and close the release catch.
Push downward to fix the module 4. A new label supply module is completed.
Loading The Label Roll Module On The Printer 1. Feed the Label through the
label guides and adjust the label guides to the label width. The label guides
will help
to prevent the label swaying. Through the label guides Adjust the label guides
11
2 Printer Setup
2. Unlock the release catch to close the printer cover.
2
Close the printer cover
1 Push the release catch
3. Press the FEED key and make sure the label is fed smoothly. The label loading is completed now.
**** Please keeps the rack gear clean to ensure the smoothness of label holder. 12
2 Printer Setup
2.4 Connecting The Printer To The Host Computer
1. Please make sure that the printer is switched off. 2. Connect the power
cord to the AC adapter.
POWER CORD
AC ADAPTER
Connect the jack of the power adapter to the printer and connect the plug of
the power adapter to the socket of the wall.
RT200/RT230 BARCODE PRINTER
POWER ADAPTER
JACK
SLOT
PLUG
THE WALL SOCKET
13
2 Printer Setup
3. Connect the USB/serial cable to the printer and host computer. RT200/RT230
BARCODE PRINTER
USB CABLE PLUG
USB PORT PLUG
PC SOCKET
4. Pressing the power button. The power LED indicator should now lights up.
Pressing the power button
POWER LED INDICATOR
OPERATION PANEL
14
2 Printer Setup
2.5 Installing Printer Driver and GoLabel with Super Wizard CD
1. Insert the Super Wizard CD in the CD/DVD drive of the host computer and
the program should pop up automatically. You will see the Welcome screen
first. On the Welcome screen, choose “Standard Installation”.
2. The wizard will then ask you to make sure your USB and power cables are
connected and that the power is turned on. Make sure that is done and then
click “Next”.
3. The next screen you will see is, “Install the GoLabel Software and Windows
driver”. Click “Next” to continue.
****If the Super Wizard program did not run automatically, you can either turn
on the “Auto-run” setting for your CD/DVD driver or double-click the icon of
CD/DVD driver to run the program. 15
2 Printer Setup
4. As the printer driver and GoLabel are installing, a screen will display a
progress bar.
5. Once the installation is complete, you can start to make and print labels
with GoLabel or throug the printer driver.
6. As the optional steps, you can also print a test label or register your
printer during the “Standard Installation” procedure.
****If you need more resources, tools or reference documents, you can also
find them on Super Wizard CD. Just click “Other Choices” on Welcome Screen to
access the files. 16
2 Printer Setup
Installing Printer Driver Directly From CD Folder 1. Insert the product CD in
the CD/DVD drive of the host computer and open the “Seagull Drivers” folder on
the CD.
Select the icon for the driver file and click it to start the installation.
2. Follow the instructions on the screen. The Driver Wizard guides you
through the installation procedure. Select “Install printer drivers”.
3. Specify your printer model.
Godex RT200
17
2 Printer Setup
4. Specify the port used to connect the printer to the host computer.
5. Enter a printer name and assign the appropriate rights.
Godex RT200
6. Once the installation is complete, a summary of the printer settings is
displayed. Check whether the printer settings are correct and click “Finish”
to start copying the driver files. Wait until copying is complete, then finish
the installation.
Godex RT200 Godex RT200
18
2 Printer Setup
7. Once the driver installation is complete, the new printer should appear in
the “Printers and Faxes” folder.
Godex RT200
Godex RT200
19
3 Printer Setting And Control
3.1 Operation Panel
Operation Panel Introduction
OPERATION PANEL
POWER LED STATUS LED
FEED BUTTON POWER BUTTON
POWER Button
Press the POWER button and the LED indicator lights up green. The printer is
on ” Ready to print ” status now. When printer is turned on, keep pressing the
POWER button for 3 seconds will turn the printer off.
FEED Button
When you press the FEED button, the printer moves the label to the defined
stop position. If you are using continuous labels, pressing the FEED button
will move label stock until you release the button again. If you are using
individual labels, pressing the FEED button will move only one label.
If the label does not stop at the correct position, you need to run the auto-
detection function on the label stock, please see Section 3.2 Label
Calibration and Self Test.
LED Indicators
LED Indicator Green Red
Status Standby Error
Description
The printer is ready for operation. The printer has detected an error.
See Section 3-3. Error Alerts.
20
3 Operation Panel
3.2 Label Calibration and Self Test
Label Calibration The printer can automatically detect and store label height.
That means the host computer does not need to transmit the label height to the
printer.
Self Test Self-test function lets you check whether the printer is functioning
normally. Here is how you run the label size calibration and self test. 1.
Check that the label stock is loaded correctly. 2. Turn off the printer. 3.
Turn the printer on again, keeping the FEED button pressed. When the LED
starts to flash red, release the FEED
button. The printer will now measure the label stock and store the label
height. 4. Once the printer has successfully measured the label stock, it will
print a self-test label. The contents of a self-test printout are listed
below.
Model & Version USB ID setting
Serial port setting MAC address of Ethernet port
IP protocol setting IP address of Ethernet port
Gateway setting Netmask setting
Number of DRAM installed Image buffer size Number of forms
Number of graphics Number of fonts
Number of Asian fonts Number of Databases Number of Scalable fonts
Free memory size Speed, Density, Ref. Point, Print direction
Label width, Form length, Stop position Cutter, Label Dispenser, Mode Sensor
Setting Code Page Printer is on factory default
RT200:GX.XXX USB S/N:12345678 Serial port:96,N,8,1 MAC Addr:xx-xx-xx-xx-xx-xx DHCP Enable IP xxx.xxx.xxx.xxx Gateway xxx.xxx.xxx.xxx Sub-Mask xxx.xxx.xxx.xxx ################################## 1 DRAM installed Image buffer size:1500 KB 0000 FORM(S) IN MEMORY 0000 GRAPHIC(S) IN MEMORY 000 FONT(S) IN MEMORY 000 ASIAN FONT(S) IN MEMORY 000 DATABASE(S) IN MEMORY 000 TTF(S) IN MEMORY 4073 KB FREE MEMORY ^S4 ^H8 ^R000 ~R200 ^W102 ^Q100,3 ^E18 Option:^D0 ^O0 ^AD Reflective AD:1.96 2.84 2.49[0.88_23] Code Page:850 Default state=Yes
21
3 Operation Panel
Auto Label Calibration Button Keep pressing AUTO CALIBRATION button for 1
second, the printer can immediately run the label size calibration.
Press
AUTO CALIBRATION BUTTON
Calibration button can be used to find correct printing position or eliminate the “Media Error” problem. Press
22
3 Operation Panel
3.3 Error Alerts
In the event of a problem that prevents normal functioning of the printer, you
will see an error message on LED indicators and hear some beep signals. Please
refer to below table for the error alerts.
Error Light Colour
Red Flashing Frequency
OPERATION PANEL
POWER LED STATUS LED
Flashing
Light On
LED Indicator
POWER STATUS
LED
LED
Type
Beeps
Description
Print Head Error
2 x 4 beeps
The printing mechanism is not correctly closed.
Solution
Open the print mechanism and close it again.
Print Head Error
None
Once the print head has cooled High temperature at the print head. down, the
printer switches to
standby mode.
Media Error
2 x 3 beeps
No ribbon is installed and the printer Make sure that the printer is set to
displays an error.
direct thermal printing mode.
The ribbon is finished or the label supply hub is not moving.
Replace the ribbon roll.
No paper is detected.
Make sure that the label sensor is positioned correctly. If the sensor still does not detect the paper, run the auto-detection function again.
Media Error
Paper is finished. 2 x 2 beeps
Printer feed problem.
Replace the label roll.
Possible reasons: the print medium has become trapped around the rubber roll;
the sensor cannot detect a gap or black mark between the labels; there is no
paper. Please reset the sensor.
The memory is full. The printer prints Delete unnecessary data or install
the message “File System full”.
additional memory.
File Error
2 x 2 beeps
Unable to find file. The printer prints the message “File Name Not Found”.
Use the “~X4” command to print all files. Then check whether the files exist and whether the names are correct.
A file of the same name already exists. The printer prints the message “Duplicate Name”.
Change storing it
the name again.
of
the
file
and
try
23
4 NetSetting for Ethernet
4.1 Installing The NetSetting software
The NetSetting software is used to manage the network configurations when
connecting the printer via Ethernet port. It is available on product CD or can
be downloaded from official website. To install the NetSetting, please follow
below steps. 1. Insert the product CD in the CD/DVD drive of the host computer
and open the “Ethernet” folder on the CD. 2. Select the icon for the
NetSetting installation file and click it to start the installation.
3. Follow the instructions on the screen. The Setup Wizard guides you through
the installation procedure. 4. Specify the “Installation Folder”.
5. Click “Next” to start the installation. 6. Once the installation is
completed; you will see the NetSetting icon on your desktop.
24
4 NetSetting for Ethernet
4.2 The Interface of NetSetting
Click the NetSetting icon to start the program; you will see the start page as
below. The start page will display the basic information of connected printer
and your PC.
RT200
Click the magnifier icon to search the Godex printers which are connected via
Ethernet port in you network environment. Once a connected Godex printer is
detected, it will be listed on the start page.
There are six tabs on the top of interface which can configure different types
of network settings. But for the data security reason, you need correct
password to enter the configuration pages. **** The default password is
“1111”, you can change the password later from the “IP Setting” tab.
25
4 NetSetting for Ethernet
IP Setting The IP Setting tab can change the printer name, Port number,
Gateway setting and the password for configuring the printer. You can also set
the printer’s IP address ether by DHCP or by Static IP.
You can press “Set” button to apply the settings and “ReGet” button to refresh
the setting values.
**** To fully benefit from the NetSetting software, you should be familiar
with basic networking principles. Please contact your network administrator
for related network setting information. 26
4 NetSetting for Ethernet
Alert Path Setting NetSetting will send the alert messages to designated mail
account when the error happened on printer. The alert messages are sent by
SMTP (Simple Mail Transfer Protocol) or SNMP (Simple Network Management
Protocol). You can set or change the configurations of SMTP and SNMP on this
“Alert Path Setting” tab.
You can press “Set” button to apply the settings and “ReGet” button to refresh
the setting values.
27
4 NetSetting for Ethernet
Alert Message Setting For the alert message notification function, you can
decide which error cases need to be sent out to the operator. Moreover, the
alert messages can be set to be sent by SMTP, SNMP or both.
You can press “Set” button to apply the settings and “ReGet” button to refresh
the setting values.
28
4 NetSetting for Ethernet
Printer Configuration Set or change the configurations of connected printer.
Most of key settings for the printer operation can be done by this setting
page.
RT200
You can press “Set” button to apply the settings and “ReGet” button to refresh
the setting values.
29
4 NetSetting for Ethernet
User Command The “User Command” tab provides a communication interface for
operator to control the printer. Input printer commands in “Input Command”
window and press “Send Command” button, the commands will be sent to the
printer. For some commands that will return response message, the message will
be displayed in “Output Message” window.
You can press “Send Command” button to send printer commands via Ethernet port
and control the printer remotely.
30
4 NetSetting for Ethernet
Firmware Download On “Firmware Download” tab, the current version of printer
firmware will be showed on the screen. If you need to update the printer
firmware, just specify the file location of firmware file and press “Start
Download Firmware” button. The printer firmware then can be updated remotely.
In addition to the firmware update, you can press “Recover To Factory
Settings” button to restore the printer configurations back to factory
default.
31
5 Accessories
5.1 Preparation Steps
Before installing the optional modules, please make some preparations as
follows. 1. Turn off the printer
Remember to switch off the printer before installing any module. 2. Open the
printer cover and the printing mechanism
Open the printer cover by pulling the release catches on both sides of the
printer and lift the cover. Please see the Section 2.1 for further information
about Open The Printer.
The printing mechanism is lifted up with the printer cover
3. Remove the front cover Please pull frontward to remove the front cover.
Pull frontward
32
5 Accessories
4. Remove the platen Lift up the release clips on both sides of the platen to
release and pull upward the platen. Release the clip CLIP Pull up the platen
5. Ribbon loading Please see the Section 2.2 for further information about
Loading The Ribbon.
6. Label loading Please see the Section 2.3 for further information about
Loading The Label Roll Module.
33
5 Accessories
5.2 Installing The Label Dispenser
The Overview Of The Label Dispenser PAPER SENSOR PAPER FEED ROLLER
CONNECTION CABLE OF LABEL DISPENSER
COVER Preparation Steps Please see the Section 5.1 Preparation Steps to
complete the preparation steps before installing the label dispenser.
Installing The Label Dispenser 1. Pass the connection cable through the slot
of the printer.
A label liner thickness of 0.006 mm ± 10% and a weight of 65 g/m2 ± 6%
are recommended. The label dispenser will take labels up to a max. width
of 60 mm. **** When using the label dispenser, set the stop position (printer
command ^E) to 13.
34
5 Accessories
2. Place label dispenser to align both holes of screw and then tighten the
screws.
3. Place the platen back to the printer and lock the clips. 4. Close the top cover and printing mechanism.
Lock the clip CLIP
5. Turn the printer upside down. 35
5 Accessories
6. Open the cover on the bottom of printer.
COVER OF THE MODULE CONNECTION JACKS
Open the cover 7. Plug the connector fo the label dispenser to the jack.
Plug
JACK CONNECTOR OF THE CONNECTION CABLE
8. Close the cover of the module connection jacks.
Close the cover
COVER OF THE MODULE CONNECTION JACKS
The printer must be switched off when plugging the connector, or the motherboard may be destroyed! There are 2 jacks : the lower jack for the label dispenser, the upper jack for the cutter.
CUTTER JACK LABEL DISPENSER JACK
36
5 Accessories
Loading Label Roll With The Label Dispenser Module 1. Remove the first label
from the label stock.
LABEL STOCK
Tear a label
LABEL LINER THE FIRST LABEL
2. Feed the Label stock through the label guides.
Through the label guides
3. Pull the label liner through the platen and the steel of the label
dispenser.
LABEL LINER PLATEN STEEL
****Labels should be at least 25 mm high. 37
5 Accessories
4. The feeding path of label and liner should be as shown in below graphic.
LABEL LABEL LINER
LABEL STOCK
PLATEN ROLLER
5. Close the label dispenser and printer cover. The installation is completed now.
Close the cover 38
5 Accessories
6. Press the FEED button to feed the label. The label will be peeled from the
liner while it passes through the label dispenser. Press the feed key LABEL
LABEL LINER
**** There is a paper sensor on the Label Dispenser module. It will stop the
printing if it is covered by label. Remove the last printed label and the
printer will then continue to print next label. Press the feed key PAPER
SENSOR
39
5 Accessories
5.3 Installing The Cutter
The Overview Of The Cutter
CONNECTION CABLE OF CUTTER FEED-OUT SLOT COVER Preparation Steps Please see
the Section 5.1 Preparation Steps to complete the preparation steps before
installing the cutter. Installing The Cutter 1. Pass the connection cable
through the slot of the printer.
Remember to switch off the printer before installing the cutter. Do
not use to cut adhesive labels! Glue residue will be left on the cutter blade
and impair its functioning. The
cutter has a blade life of 1000,000 cuts when using paper weighing 120g/m²,
and of 500,000 cuts when using paper weighing 120g/m² – 170g/m². You can
cut paper with a max. width of 60mm. With the cutter installed, set the
stop position in Qlabel to 30, and the E value to 30.
40
5 Accessories
2. Place the cutter to align both holes of screw and then tighten the screws.
3. Place the platen back to the printer and lock the clips. 4. Close the top cover and printing mechanism.
Lock the clip CLIP
5. Turn the printer upside down. 41
5 Accessories
6. Open the cover on the bottom of printer.
COVER OF THE MODULE CONNECTION JACKS
Open the cover 7. Plug the connector for the cutter to the jack.
Plug
JACK CONNECTOR OF THE CONNECTION CABLE
8. Close the cover of the module connection jacks.
Close the cover
COVER OF THE MODULE CONNECTION JACKS
The printer must be switched off, or the motherboard may be destroyed!
There are 2 jacks : the lower jack for the label dispenser, the upper jack
for the cutter.
CUTTER JACK LABEL DISPENSER JACK
42
5 Accessories
Installing The Label Roll Module On The Printer 1. Pass the labels through the
guides and the cutter.
Through the label guides
Through the cutter 2. Close the top cover and printing mechanism. To finish, press the FEED button to set the label position.
Close the top cover
Press the feed key
We advise against using inside wound label stock. Labels should be at
least 30 mm high. When using the printer with the cutter, you should set the
stop position
(^E) to 30.
43
6 Maintenance And Adjustment
6.1 Cleaning The Print Head
Dirt on the print head or ribbon, or glue residue from the label stock may
result in inadequate print quality. The printer cover must therefore always be
closed during printing. Keeping dirt and dust away from the paper or labels
ensures a good print quality and a longer lifespan of the print head. Cleaning
Steps Here is how you clean the print head. 1. Turn off the printer. 2. Open
the printer cover. 3. Remove the ribbon. 4. To remove any label residue or
other dirt from the print head (see red arrow), please use a soft lint-free
cloth
dipped in alcohol.
To clean the print head
PRINT HEAD
The print head should be cleaned once a week. Please make sure that
there are no metal fragments or other hard particles on the soft cloth used to
clean the
print head. 44
6 Maintenance And Adjustment
6.2 Troubleshooting
Problem The printer is switched on but the LED does not light up.
The LED lights up red and printing is interrupted.
The label stock passes through the printer but no image is printed.
The label stock jams during printing.
There is no printed image on some parts of the label.
There is no printed image on part of the label or the image is blurred.
The printed image is positioned incorrectly.
A label is missed out during printing.
The printed image is blurred.
The cutter does not cut off the labels in a straight line. The cutter does not
cut off the labels completely. When using the cutter, the labels are not fed
through or cut off incorrectly. The label dispenser is not functioning
normally.
Solution
Check the power supply.
Please see the Section 2.4
Check the software settings (driver settings) or command codes. Look for the
error alert in the table in Section 3.3. Error Alerts. Check whether the print
mechanism is closed correctly.
Please see the Section 3.3
Please make sure that the label stock is loaded the right way up and that it
is suitable material. Choose the correct printer driver. Choose the correct
label stock and a suitable printing mode.
Clear the paper jam. Remove any label material left on the thermal print head
and clean the print head using a soft lint-free cloth dipped in alcohol.
Please see the Section 6.1
Check whether any label material or ribbon is stuck to the thermal print head.
Check for errors in the application software. Check whether the starting
position has been set incorrectly. Check the ribbon for wrinkles.
Check the thermal print head for dust or other dirt. Use the internal “~T”
command to check whether the thermal print head will carry out a complete
print job. Check the quality of the print medium.
Check whether there is paper or dust covering the sensor. Check whether the
label stock is suitable. Contact your supplier. Check the paper guide
settings.
Check the label height setting. Check whether there is dust covering the
sensor. Run the auto-detection function.
Please see the Section 3.2
Check the darkness setting. Check the thermal print head for dust or dirt.
Please see the Section 6.1
Check whether the label stock is positioned straight.
Check whether the label is more than 0.2 mm thick.
Check whether the cutter has been correctly installed. Check whether the paper
guides are functioning correctly.
Check whether there is dust on the label dispenser. Check whether the label
stock is positioned correctly.
**** If any problems occur that are not described here, please contact your dealer. 45
RT200/RT230 USER MANUAL
APPENDIX
PRODUCT SPENIFICATIONS
Model Print Method
Resolution Print Speed Print Width Print Length Processor
Memory
Flash SDRAM
RT200
Thermal Transfer / Direct Thermal 203 dpi (8 dots/mm) 5 IPS (127 mm/s) 2.12″
(54 mm) Min. 0.16″ (4 mm)** ; Max. 68″ (1727 mm) 32 Bit RISC CPU 8MB Flash(4MB
for user storage) 16MB SDRAM
RT230
300 dpi (12 dots/mm) 4 IPS (102 mm/s) 2.24″ (56.9 mm) Min. 0.16″ (4 mm)** ;
Max. 30″ (762 mm)
Sensor Type
Types Width
Adjustable reflective sensor (full range). Fixed transmissive sensor, central
aligned
Continuous form, gap labels, black mark sensing, and punched hole; label
length set by auto sensing or programming
0.6″ (15 mm) Min. 2.36″ (60 mm) Max.
Media
Thickness
0.003″ (0.06 mm) Min. – 0.008″ (0.2 mm) Max.
Label Roll Diameter Max. 5″ (127 mm)
Core Diameter
1″, 1.5″ (25.4 mm, 38.1 mm)
Ribbon
Types Ribbon roll diameter
Core diameter Length Width
Wax, wax/resin, resin 1.5″ (38 mm) Max. 0.5″ (12.7 mm) 360′ (110 m) 2.20″ (56mm) 2.32″ (59mm)
Printer Language
EZPL, GEPL, GZPL auto switch
Software Resident Fonts
Label design software GoLabel (for EZPL only)
Driver
Windows 2000, XP, Vista, 7, Windows Server 2003 & 2008
DLL Bitmap fonts Scalable fonts
Windows 2000, XP, Vista
6, 8, 10, 12, 14, 18, 24, 30, 16X26 and OCR A & B Bitmap fonts 90°, 180°, 270°
rotatable, single characters 90°, 180°, 270° rotatable Bitmap fonts 8 times
expandable in horizontal and vertical directions
90°, 180°, 270° rotatable
Download Fonts
Bitmap fonts Asian fonts Scalable fonts
Barcodes
1-D Bar codes
2-D Bar codes
Code Pages
Graphics
Interfaces
Control Panel
Bitmap fonts 90°, 180°, 270° rotatable, single characters 90°, 180°, 270°
rotatable Asian fonts 90°, 180°, 270° rotatable and 8 times expandable in
horizontal and vertical directions Scalable fonts 90°, 180°, 270° rotatable
Code 39, Code 93, EAN 8 /13 (add on 2 & 5), UPC A/E (add on 2 & 5), I 2 of 5 &
I 2 of 5 with Shipping Bearer Bars, Codabar, Code 128 (subset A, B, C), EAN
128, RPS 128, UCC 128, UCC/EAN-128 K-Mart, Random Weight, Post NET, ITF 14,
China Postal Code, HIBC, MSI, Plessey, Telepen, FIM, GS1 DataBar PDF417,
Datamatrix code, MaxiCode, QR code, Micro PDF417, Micro QR code and Aztec code
CODEPAGE 437, 850, 851, 852, 855, 857, 860, 861, 862, 863, 865, 866, 869, 737
WINDOWS 1250, 1251, 1252, 1253, 1254, 1255, 1257 Unicode (UTF8, UTF16)
Resident graphic file types are BMP and PCX, other graphic formats are
downloadable from the software USB Device (B-Type) Serial port: RS-232 (DB-9)
IEEE 802.3 10/100Base-Tx Ethernet port (RJ-45) Two LEDs (Ready & Status)
Control key: FEED Calibration button Power on/off button
Appendix
RT200/RT230 USER MANUAL
APPENDIX
PRODUCT SPENIFICATIONS
Model
RT200
Real Time Clock
Standard
Power
Auto Switching 100-240VAC, 50-60Hz
Environment
Operation temperature 41°F to 104°F (5°C to 40°C) Storage temperature -4°F to 122°F (-20°C to 50°C)
Humidity
Operation Storage
30-85%, non-condensing. 10-90%, non-condensing.
Agency Approvals
CE(EMC), FCC Class A, CB, CCC, cUL
Length
9.7″ (245 mm)
Dimension
Height
6.9″ (175 mm)
Width
5.3″ (136mm)
Weight Options
4 lbs (1.8Kg), excluding consumables
Guillotine Cutter Label Dispenser External label roll holder for 10″ (250 mm)
O.D. label rolls External label rewinder
RT230
Notice
- Specifications are subject to change without notice. All company and/or product names are trademarks and/or registered trademarks of their respective owners.
** Minimum print height and maximum print speed specification compliance can be dependent on non-standard material variables such as label type, thickness, spacing, liner construction, etc. Godex is pleased to test non-standard materials for minimum print height and maximum print speed capability.
Appendix
RT200/RT230 USER MANUAL
APPENDIX
INTERFACE
Pinout Description
USB
Connector Type : Type B
Pin NO.
1
2
3
Function
VBUS
D-
D+
4 GND
Serial Port Default settings
RS232 Housing(9-pin to 9-pin) DB9 Socket
–
1
RXD
2
TXD
3
DTR
4
GND
5
DSR
6
RTS
7
CTS
8
RI
9
Computer
Baud rate 9600, no parity, 8 data bits, 1 stop bit, XON/XOFF protocol and RTS/CTS
DB9 Plug
1
+5V, max 500mA
2
TXD
3
RXD
4
N/C
5
GND
6
RTS
7
CTS
8
RTS
9
N/C
Printer
****The total current to the serial port may not exceed 500mA. Appendix
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