KICKER KPX500.1 KPX Amplifiers Owner’s Manual
- May 15, 2024
- KICKER
Table of Contents
Owner’s Manual
KPX Amplifiers
Overview
IMPORTANT SAFETY WARNING
PROLONGED CONTINUOUS OPERATION OF AN AMPLIFIER, SPEAKER, OR SUBWOOFER IN A
DISTORTED, CLIPPED OR OVER-POWERED MANNER CAN CAUSE YOUR AUDIO SYSTEM TO
OVERHEAT, POSSIBLY CATCHING FIRE AND RESULTING IN SERIOUS DAMAGE TO YOUR
COMPONENTS AND/OR VEHICLE. AMPLIFIERS REQUIRE UP TO 4 INCHES (10CM) OPEN
VENTILATION. SUBWOOFERS SHOULD BE MOUNTED WITH AT LEAST 1 INCH (2.5CM)
CLEARANCE BETWEEN THE FRONT OF THE SPEAKER AND ANY SURFACE. KICKER PRODUCTS
ARE CAPABLE OF PRODUCING SOUND LEVELS THAT CAN PERMANENTLY DAMAGE YOUR
HEARING! TURNING UP A SYSTEM TO A LEVEL THAT HAS AUDIBLE DISTORTION IS MORE
DAMAGING TO YOUR EARS THAN LISTENING TO AN UNDISTORTED SYSTEM AT THE SAME
VOLUME LEVEL. THE THRESHOLD OF PAIN IS ALWAYS AN INDICATOR THAT THE SOUND
LEVEL IS TOO LOUD AND MAY PERMANENTLY DAMAGE YOUR HEARING. PLEASE USE COMMON
SENSE WHEN CONTROLLING VOLUME.
The KPX-series amplifiers have been engineered to handle the extreme
conditions of powersports and outdoor audio applications, provide massive
amounts of power, and continue to be cutting-edge efficient, making them
perfect for less robust charging systems. Use with any combination of KICKER
products, whether powersports speakers, full-range speakers, or KICKER’s
classic aftermarket speakers. And don’t let the small, weather resistant
footprint fool you; this amp came to play.
Specifications
| Model: | KPX500.1 | KPX300.4 |
|---|
Dynamic Power
RMS Power Output
@ 14.4V, 4Ω stereo, ≤ 1% THD+N
@ 14.4V, 2Ω stereo, ≤ 1% THD+N
@ 14.4V, 4Ω mono, ≤ 1% THD+N
@ 14.4V, 2Ω mono , ≤ 1% THD+N
@ 14.4V, 1Ω mono, ≤ 1% THD+N| 750W
150W
| 350W
45W X 4
75W X 4
150W X 2
20Hz – 20kHz
Selectable Electronic Crossover| 24dB/Octave, Variable
Lo-Pass 40–160 Hz| 12dB/Octave
Hi-Pass 60/80/120 Hz
KickEQ™ Bass Boost| Selectable 0/+6db
Bass Boost @ 40 Hz| N / A
Fader On/Off Switch| N / A| Yes
Subsonic Filter| 24dB/Octave, Variable
Hi-Pass 10–40Hz| N / A
Remote Bass Control| Yes, CXARC (Not Included)| N / A
Length [in, cm]| 8 1/2, 21.7| 8 1/2, 21.7
Height [in, cm]| 1 11/16, 4.3| 1 11/16, 4.3
Width [in, cm]| 3 5/8, 9.2| 3 5/16, 8.4
Signal-to-Noise Ratio [dB]| >90dB, a-weighted, re: rated power
Signal-to-Noise Ratio [dB]| >75dB (ref: 1W output)
Input Sensitivity| Low Level: 125mV–5V
High Level: 1V–40V
Note: All specifications and performance figures are subject to change. Please
visit www.kicker.com for the most current
information. To get the best performance from your new KICKER amplifier, we
recommend using genuine KICKER speakers, accessories and wiring.
Pro Tip: All that’s left are PowerSports
speakers, and a few
cables, and you’ll have an
audio upgrade that will dominate any factory system! KICKER amplifiers make it
easy to upgrade to solid bass with your existing or stock source unit. Ask
your dealer about KICKER upgrades.
Installation
Mounting
Choose a structurally sound location to mount your KICKER amplifier. Make sure there are no items behind the area where the screws will be driven. Choose a location that allows at least 4” (10cm) of open ventilation for the amplifier. Drill four holes using a 7/64” (3mm) bit and use the supplied #8 screws to mount the amplifier.
Wiring
Click Here for Amplifier Install Kits
| Model | External Fuse (sold separately) | Power/Ground Wire |
|---|---|---|
| KPX500.1 | 1 x 60 Ampere | 8 Gauge |
KICKER will provide a three-year warranty with all
KPX-Series Amplifier purchases paired with a qualifying KICKER Installation
Kit*.
1 YEAR WARRANTY EXTENSION
This extends the standard warranty by an additional year. Amplifier and Kit
must be purchased from an Authorized KICKER Dealer.
Using poor-quality, under-spec wiring kits will impede KPX amplifier
performance.
A superior-quality KICKER installation Kit is guaranteed to extend the life of
KPX amplifiers.
The new extended warranty applies only to KICKER amplifiers and accessories
sold to consumers by Authorized KICKER Dealers in the United States of America
or its possessions. It also only applies to the original purchaser of KICKER
amplifiers and accessories. One warranty extension per amplifier is allowed
regardless of the number of amplifier installation kits purchased. This
program does not apply to “B”-stock product or factory-refurbished product.
This offer is for a limited time, so see your local Authorized KICKER Dealer
soon for details.
*U.S.A. Only | EE.UU. solamente | Nur USA | Les USA Seulement
Disconnect the vehicle’s battery to avoid an electrical short. A good ground
connection is important. If the KPX is mounted in the front fairing of a
motorcycle, it will be best to extend the ground wire all the way to the
battery. Make the ground wire short, 24” (60cm) or less and, if not connoted
to the battery, connect it to a paint-and corrosion-free, solid metal area of
the vehicle’s chassis. Adding an additional ground wire of this same gauge (or
larger) between the battery’s negative post and the vehicle chassis is
recommended. Keep the audio signal cable away from factory wiring harnesses
and other power wiring. If you need to cross this wiring, cross it at a 90
degree angle. Install a fuse at the blue
+12V constant wire. Fuse installation should be as close as possible to the
battery, and no further than 18” (45cm) of the battery, and in-line with the
harness’ power cable, which is connected to your KPX Amplifier.
Make sure the power wire is routed so that it will not be damaged, crimped, or
shorted.
If you ever need to remove the amplifier from the vehicle after it has been
installed, the ground wire should be the last wire disconnected from the
amplifier; just the opposite as when you installed it.
For multiple amplifier installations where
distribution blocks are used, each amplifier should have its proper-rated
fuse, or breaker, installed between the amplifier and the distribution block
within eighteen inches of the block, or on the distribution block if it
provides for fusing. The primary power wire should also be fused between the
battery and distribution block, within eighteen inches of the battery’s
positive terminal, with a fuse or breaker rated at least to the sum of the
individual amplifier’s fuse values, but
doesn’t exceed the capacity of your wiring.
If needed, cut off the RCA connections to use hi-level input, or use the KICKER KISL Speaker-RCA Converter.
Operation
Automatic Turn-On: The KPX-series offers two different automatic turn-on modes; +12V and DC Offset.
- Remote Turn-On: Run 18 gauge wire from the Remote Turn-On Lead on your source unit to the blue REM wire on the KPX amplifier’s wiring harness.
- DC Offset Turn-On: The DC Offset mode detects a >2.5V DC offset from the HI-Level speaker outputs when the source unit has been turned on. To use DC offset mode, the DC OFF/ON push button must be in the ON or IN position. When using DC Offset mode, the REM terminal becomes a switched +12V output (100mA) to turn other amplifiers and devices on.
INPUT LEVEL: The RCA inputs are capable of receiving either Hi or Low- level signals from your source unit. If the only output available from your source unit is a Hi-Level signal, simply press in the Input Level switch on the amplifier. Refer to the wiring section of this manual for additional instructions.
INPUT GAIN: The input gain control is not a volume control. It matches
the output of the source unit to the input level of the amplifier. Maximum
power out of the amplifier is possible with the gain in the lowest position.
Incorrectly setting the gain can result in distorted output or damage to, and
premature failure of, your speakers.
For a quick setup, turn the source unit up to about 3/4 volume (if the source
unit goes to 30, turn it to 25). Slowly turn up (clockwise) the gain on the
amplifier until you can hear audible distortion, then turn it down a little.
To use the preferred method of setting the input gain using a voltmeter or
oscilloscope, begin by turning off the amplifier and disconnecting all
speakers from it. Turn the gain knob completely off (counterclockwise) and all
crossovers off, or to their least effective setting. If a remote bass
accessory is connected to the amplifier, turn it completely on (clockwise).
Ensure all EQ and DSP settings on the source unit such as bass, treble, fader,
seating position etc are set to linear, flat, center, or off. Turn on the
amplifier. Play a 0dB sine wave through your source unit and increase the
volume to about 3/4 of maximum. Sine wave tracks can be downloaded for free
from KICKER.com under the “Support”
tab.
Use the 50Hz sine wave to set the gain for a subwoofer and the 1kHz sine wave
for full-range speakers. Set your voltmeter or oscilloscope to measure AC
voltage. Place the voltmeter’s probes on the amplifier’s speaker output
terminals. With the sine wave playing, slowly turn the gain knob clockwise and
watch the AC voltage on the voltmeter increase.
When the desired voltage is shown ( reference power chart
at KICKER.com), or
you start to see the waveform square off stop increasing the gain, turn the
amplifier off, reconnect all speakers and set the crossovers to your desired
setting. Your gain is now set for maximum unclipped power from the amplifier.
If you increase amplitude using settings on the source unit or the bass boost
on the amplifier it will introduce distortion and you will need to redo these
steps.
HI-PASS (Subsonic filter): Use the HI-PASS knob of the amplifier to set
the internal high-pass crossover from 10–40Hz.
The amplifier will pass audio above the selected frequency threshold. This is
used to protect the subwoofer driver from overexcursion due to ultra-low
frequencies.
Typically you want to set it one octave below the enclosure’s tuning frequency
(eg if the box is tuned for 40Hz, use a setting of 20Hz).
LO-PASS: Use the LO-PASS knob of the amplifier to set the internal low-
pass crossover from 40–160Hz. The amplifer will pass audio below the selected
frequency threshold. The subwoofer should only play deep sub-bass notes. If
you hear vocals from the subwoofer, try lowering the crossover point until
only the sub-bass is heard.
BASS BOOST: The variable bass boost control on the side of the amplifier
is designed to give you increased output, 0–6dB, at 40Hz. The setting for this
control is subjective. If you turn it up, you must readjust the input gain
control to avoid clipping the amplifier.
REMOTE BASS: With the optional CXARC remote bass level control, you have the ability to control the output level of the amplifier remotely. To surface- mount the remote bass level control, simply screw the remote to the chosen location, then run the cable from the controller to the “Remote Bass” jack on the amplifier panel. Once the amplifier’s gain has been properly set, this bass level control allows you to decrease or increase the subwoofer level up to the point of maximum, unclipped (non-distorted) output.
Surface-mount the CXARC remote using the supplied screws.
Troubleshooting
If your amplifier does not appear to be working, check the obvious things
first such as blown fuses, poor or incorrect wiring connections, incorrect
setting of crossover switch and gain controls, etc. There are Power (PWR) &
Protection (PRT) LEDs on the side panel of your KICKER KPX series amplifier.
Depending on the state of the amplifier and the vehicle’s charging system, the
LEDs will glow either green or red. When the green LED is lit, this indicates
the amplifier is turned on and no trouble exists.
Green LED off, no output? With a Volt Ohm Meter (VOM) check the following:
1.+12 volt power terminal (should read +12V to +16V) 2 Remote turn-on terminal
(should read +12V to +16V) 3 Check for reversed power and ground connections 4
Ground terminal, for proper conductivity.
Green LED on, no output? Check the following: 1RCA connections 2Test speaker
outputs with a “known” good speaker. 3Substitute source unit with a “known”
good source unit. 4Check for a signal in the RCA cable feeding the amplifier
with the VOM meter set to measure “AC” voltage. Use a 50Hz test tone.
Red (PRT) LED flickering with loud music? The red (PRT) LED indicates low
battery voltage. Check all the connections in your vehicle’s charging system.
It may be necessary to replace or charge your vehicle’s battery or replace
your vehicle’s alternator.
Red (PRT) LED on, no output? 1Amplifier is very hot = thermal protection is
engaged.
Test for proper impedance at the speaker terminals with a VOM meter set to “DC
Resistance” (see the diagrams in this manual for minimum recommended impedance
and multiple speaker wiring suggestions). Also check for adequate airflow
around the amplifier. 2Amplifier shuts down only while vehicle is running =
voltage protection circuitry is engaged. Voltage to the amplifier is not
within the 6–16 volt operating range. Have the vehicle’s charging and
electrical system inspected. 3Amplifier will only play at low volume levels =
short circuit protection is engaged. Check for speaker wires shorted to each
other or to the vehicle chassis. Check for damaged speakers or speaker(s)
operating below the minimum recommended impedance.
No or low output? 1Check the balance and fader controls on source unit.
2Check the RCA (or speaker input) and speaker output connections. 3Check the
volume level on your source unit, to include the volume level of any connected
phones or MP3 players.
Alternator noise-whining sound with engine’s RPM? 1Check for damaged RCA (or
speaker input) cable 2Check the routing of RCA (or speaker input) cable 3Check
the source unit for proper grounding 3Check the gain settings and turn them
down if they are set too high.
CAUTION: When jump starting the vehicle, be sure that connections made
with jumper cables are correct. Improper connections can result in blown
amplifier fuses as well as the failure of other critical systems in the
vehicle.
If you have more questions about the installation or operation of your new
KICKER product, see the Authorized KICKER Dealer where you made your purchase.
For more advice on installation, click on the SUPPORT tab on the KICKER
homepage, www.KICKER.com.
Choose the TECHNICAL SUPPORT tab, choose the subject you are interested in,
and then download or view the corresponding information. Please E-mail
[email protected] or call Technical Services
405-624-8583 for unanswered or specific
questions.
KPX300.4 Installation
Mounting
Choose a structurally sound location to mount your KICKER amplifier. Make sure
there are no items behind the area where the screws will be driven. Choose a
location that allows at least 4” (10cm) of open ventilation for the amplifier.
Drill four holes using a 7/64” (3mm) bit and use the supplied #8 screws to
mount the amplifier.
Power Wiring
Click Here for Amplifier Install Kits
| Model | External Fuse (sold separately) | Power/Ground Wire | KICKER Wiring Kit |
|---|---|---|---|
| KPX300.4 | 1 x 40 Ampere | 8 Gauge | KMPK8, PK8, CK8 |
KICKER will provide a three-year warranty with all
KPX-Series Amplifier purchases paired with a qualifying
KICKER Installation Kit.
1 YEAR WARRANTY EXTENSION
This extends the standard warranty by an additional year. Amplifier and Kit
must be purchased from an Authorized KICKER Dealer.
Using poor-quality, under-spec wiring kits will impede KPX amplifier
performance.
A superior-quality KICKER installation Kit is guaranteed to extend the life of
KPX amplifiers.
The new extended warranty applies only to KICKER amplifiers and accessories
sold to consumers by Authorized KICKER Dealers in the United States of America
or its possessions. It also only applies to the original purchaser of KICKER
amplifiers and accessories. One warranty extension per amplifier is allowed
regardless of the number of amplifier installation kits purchased. This
program does not apply to “B”stock product or factory-refurbished product.
This offer is for a limited time, so see your local Authorized KICKER Dealer
soon for details.
U.S.A. Only | EE.UU. solamente | Nur USA | Les USA Seulement
Install the KPX Power & Ground Terminal Adapter to begin. Disconnect the vehicle’s battery to avoid an electrical short. A good ground connection is important. If the KPX is mounted in the front fairing of a motorcycle, it will be best to extend the ground wire all the way to the battery. Make the ground wire short, 24” (60cm) or less and, if not connected to the battery, connect it to a paint-and-corrosion-free, solid metal area of the vehicle’s chassis. Adding an additional ground wire of this same gauge (or larger) between the battery’s negative post and the vehicle chassis is recommended. Keep the audio signal cable away from factory wiring harnesses and other power wiring. If you need to cross this wiring, cross it at a 90 degree angle. Install a fuse at the blue +12V constant wire. Fuse installation should be as close as possible to the battery, and no further than 18” (45cm) of the battery, and in-line with the harness’ power cable, which is connected to your KPX Amplifier. Make sure the power wire is routed so that it will not be damaged, crimped, or shorted. If you ever need to remove the amplifier from the vehicle after it has been installed, the ground wire should be the last wire disconnected from the amplifier; just the opposite as when you installed it.
For multiple amplifier installations where distribution blocks are used, each amplifier should have its proper-rated fuse, or breaker, installed between the amplifier and the distribution block within eighteen inches of the block, or on the distribution block if it provides for fusing. The primary power wire should also be fused between the battery and distribution block, within eighteen inches of the battery’s positive terminal, with a fuse or breaker rated at least to the sum of the individual amplifier’s fuse values, but doesn’t exceed the capacity of your wiring.
If needed, cut off the RCA connections to use hi-level input, or use the KICKER KISL Speaker-RCA Converter.
Speaker Wiring
(4-Channel Operation)
(Bridged
Operation)
You may use a combination of stereo and bridged operation (eg AMP1 Left & Right, and AMP 2 Bridged Mono)
Operation
IMPORTANT : First switch has no function. Never change the switches with
the audio system on!
Automatic Turn-On: The KPX-series offers two different automatic turn-on modes; +12V and DC Offset.
- Remote Turn-On: Run 18 gauge wire from the Remote Turn-On Lead on your source unit to the blue REM wire on the KPX amplifier’s wiring harness.
- DC Offset Turn-On: The DC Offset mode detects a >2.5V DC offset from the HI-Level speaker outputs when the source unit has been turned on.
Input Gain Controls: The input gain control is not a volume control. It
matches the output of the source unit to the input level of the amplifier.
Maximum power out of the amplifier is possible with the gain in the lowest
position. Incorrectly setting the gain can result in distorted output or
damage to, and premature failure of, your speakers.
For a quick setup, turn the source unit up to about 3/4 volume (if the source
unit goes to 30, turn it to 25). Slowly turn up (clockwise) the gain on the
amplifier until you can hear audible distortion, then turn it down a little.
To use the preferred method of setting the input gain using a voltmeter or
oscilloscope, begin by turning off the amplifier and disconnecting all
speakers from it. Turn the gain knob completely off (counterclockwise) and all
crossovers off, or to their least effective setting. If a remote bass
accessory is connected to the amplifier, turn it completely on (clockwise).
Ensure all EQ and DSP settings on the source unit such as bass, treble, fader,
seating position etc are set to linear, flat, center, or off. Turn on the
amplifier. Play a 0dB sine wave through your source unit and increase the
volume to about 3/4 of maximum. Sine wave tracks can be downloaded for free
from KICKER.com under the “Support”
tab.
Use the 50Hz sine wave to set the gain for a subwoofer and the 1kHz sine wave
for full-range speakers. Set your voltmeter or oscilloscope to measure AC
voltage. Place the voltmeter’s probes on the amplifier’s speaker output
terminals. With the sine wave playing, slowly turn the gain knob clockwise and
watch the AC voltage on the voltmeter increase.
When the desired voltage is shown (reference power chart
at
KICKER.com), or you start to see the waveform square off
stop increasing the gain, turn the amplifier off, reconnect all speakers and
set the crossovers to your desired setting. Your gain is now set for maximum
unclipped power from the amplifier. If you increase amplitude using settings
on the source unit or the bass boost on the amplifier it will introduce
distortion and you will need to redo these steps.
Fader Switch: Turn the fader switch ON if you are running two sets of inputs
(front and rear for example) to the amplifier. Leave the fader switch OFF if
you want to drive all channels from a single stereo input.
Input Level: Choose whether to receive a HI or LO-level signal from your
source unit.
HI-PASS: Use the HI-PASS switches of the amplifier to set the internal
crossover.
Choose a cutoff of 60Hz, 80Hz, 120Hz, or OFF depending on the configuration of
switches.
Troubleshooting
If your amplifier does not appear to be working, check the obvious things
first such as blown fuses, poor or incorrect wiring connections, incorrect
setting of crossover switch and gain controls, etc. There are Power (PWR) &
Protection (PRT) LEDs on the side panel of your KICKER KPX series amplifier.
Depending on the state of the amplifier and the vehicle’s charging system, the
LEDs will glow either green or red. When the green LED is lit, this indicates
the amplifier is turned on and no trouble exists.
Green LED off, no output? With a Volt Ohm Meter (VOM) check the
following: 1+12 volt power terminal (should read +12V to +16V) 2 Remote turn-
on terminal (should read +12V to +16V) 3Check for reversed power and ground
connections 4Ground terminal, for proper conductivity.
Green LED on, no output? Check the following: 1RCA connections 2Test
speaker outputs with a “known” good speaker. 3 Substitute source unit with a
“known” good source unit. 4Check for a signal in the RCA cable feeding the
amplifier with the VOM meter set to measure “AC” voltage.
Red (PRT) LED flickering with loud music? The red (PRT) LED indicates low
battery voltage. Check all the connections in your vehicle’s charging system.
It may be necessary to replace or charge your vehicle’s battery or replace
your vehicle’s alternator.
Red (PRT) LED on, no output? 1Amplifier is very hot = thermal protection
is engaged.
Test for proper impedance at the speaker terminals with a VOM meter (see the
diagrams in this manual for minimum recommended impedance and multiple speaker
wiring suggestions).
Also check for adequate airflow around the amplifier. 2Amplifier shuts down
only while vehicle is running = voltage protection circuitry is engaged.
Voltage to the amplifier is not within the 6–16 volt operating range. Have the
vehicle’s charging and electrical system inspected. 3Amplifier will only play
at low volume levels = short circuit protection is engaged.
Check for speaker wires shorted to each other or to the vehicle chassis. Check
for damaged speakers or speaker(s) operating below the minimum recommended
impedance.
No or low output? 1Check the balance and fader controls on source unit.
2Check the RCA (or speaker input) and speaker output connections. 3If using a
Low-Level signal, make sure Radio Detect is OFF. 4Check the volume level on
your source unit, to include the volume level of any connected phones or MP3
players.
Alternator noise-whining sound with engine’s RPM? 1Check for damaged RCA (or
speaker input) cable 2Check the routing of RCA (or speaker input) cable 3Check
the source unit for proper grounding 4Check the gain settings and turn them
down if they are set too high.
CAUTION : When jump starting the vehicle, be sure that connections made
with jumper cables are correct. Improper connections can result in blown
amplifier fuses as well as the failure of other critical systems in the
vehicle.
If you have more questions about the installation or operation of your new
KICKER product, see the Authorized KICKER Dealer where you made your purchase.
For more advice on installation, click on the SUPPORT tab on the KICKER
homepage, www.KICKER.com.
Choose the TECHNICAL SUPPORT tab, choose the subject you are interested in,
and then download or view the corresponding information. Please E-mail
[email protected] or call Technical Services
405-624-8583 for unanswered or specific
questions.
Warranty
When purchased from an Authorized KICKER Dealer, KICKER warrants this product
to be free from defects in material and workmanship under normal use for a
period of TWO (2) YEARS from date of original purchase with receipt. If this
product is identified as “Refurbished” or “B Goods”, the warranty is limited
to a period of THREE (3) MONTHS from the date of original purchase. In all
cases you must have the original receipt. Should service be necessary under
this warranty for any reason due to manufacturing defect or malfunction during
the warranty period, KICKER will repair or replace (at its discretion) the
defective merchandise with equivalent merchandise. Warranty replacements may
have cosmetic scratches and blemishes. Discontinued products may be replaced
with more current equivalent products. This warranty is valid only for the
original purchaser and is not extended to owners of the product subsequent to
the original purchaser. Any applicable implied warranties are limited in
duration to a period of the express warranty as provided herein beginning with
the date of the original purchase at retail, and no warranties, whether
express or implied, shall apply to this product thereafter. Some states do not
allow limitations on implied warranties; therefore, these exclusions may not
apply to you. This warranty gives you specific legal rights; however you may
have other rights that vary
from state to state.
WHAT TO DO IF YOU NEED WARRANTY OR SERVICE :
Defective merchandise should be returned to your local Authorized Stillwater
Designs (KICKER) Dealer for warranty service. Assistance in locating an
Authorized Dealer can be found at www.KICKER.com or
by contacting Stillwater Designs directly. You can confirm that a dealer is
authorized by asking to see a current authorized dealer window decal.
If it becomes necessary for you to return defective merchandise directly to
Stillwater Designs (KICKER), call the KICKER Customer Service Department at
405-624-8510 for a Return Merchandise
Authorization (RMA) number. Package only the defective items in a package that
will prevent shipping damage, and return to:
Stillwater Designs
3100 North Husband St
Stillwater, OK 74075
The RMA number must be clearly marked on the outside of the package. Please return only defective components. The return of functioning items increases your return freight charges. Nondefective items will be returned freight collect to you. For example, if a subwoofer is defective, only return the defective subwoofer, not the entire enclosure. Include a copy of the original receipt with the purchase date clearly visible, and a “proof-of-purchase” statement listing the Customer’s name, Dealer’s name and invoice number, and product purchased. Warranty expiration on items without proof-ofpurchase will be determined from the type of sale and manufacturing date code. Freight must be prepaid; items sent freight-collect, or COD, will be refused.
WHAT IS NOT COVERED?
This warranty is valid only if the product is used for the purpose for which it was designed. It does not cover:
- Damage due to improper installation
- Subsequent damage to other components
- Damage caused by excessive heat, chemical cleaners, and/or UV radiation
- Damage through negligence, misuse, accident or abuse. Repeated returns for the same damage may be considered abuse
- Any cost or expense related to the removal or reinstallation of product
- Speakers damaged due to amplifier clipping or distortion
- Items previously repaired or modified by any unauthorized repair facility
- Return shipping on non-defective items
- Products with tampered or missing barcode labels
- Products with tampered or missing serial numbers
- Products returned without a Return Merchandise Authorization (RMA) number
- Products purchased from an UNAUTHORIZED dealer
- Freight Damage
- The cost of shipping product to KICKER
- Service performed by anyone other than KICKER
HOW LONG WILL IT TAKE?
KICKER strives to maintain a goal of one week turnaround for all electronics
(amplifiers, crossovers, equalizers, etc.) returns.
Delays may be incurred if lack of replacement inventory or parts is
encountered. Failure to follow these steps may void your warranty.
Any questions can be directed to the KICKER Customer Service Department at
405-624-8510. Contact your
International KICKER dealer or distributor concerning specific procedures for
your country’s warranty policies.
Guarantee
Contact your International KICKER dealer or distributor concerning specific
procedures for your country’s warranty policies.
Our goods come with guarantees that cannot be excluded under the Australian
Consumer Law.
You are entitled to a replacement or refund for a major failure and for
compensation for any other reasonably foreseeable loss or damage. You are also
entitled to have the goods repaired or replaced if the goods fail to be of
acceptable quality and the failure does not amount to a major failure.
PO Box 459
Stillwater, Oklahoma 74076
USA
(405) 624–8510
50KPX-d-240125
Documents / Resources
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KICKER KPX500.1 KPX
Amplifiers
[pdf] Owner's Manual
KPX500.1 KPX Amplifiers, KPX500.1, KPX Amplifiers, Amplifiers
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