Carrier Customer Driven Sales Closing More At The Kitchen Table User Guide

Carrier Customer Driven Sales Closing More At The Kitchen Table

Product Information

Specifications:

• Product Name: Customer-Driven Sales Closing Class
• Instructor: Bill Kinnard
• Duration: 8 hours (8:00 AM – 4:00 PM)
• Location: Northern Quest Resort & Casino, 100 N Hayford Rd, Airway Heights (Spokane), WA 99001
• Price: $515 per student (includes breakfast & lunch)

Product Usage Instructions

Overview:
The Customer Driven Sales Closing Class aims to help comfort consultants and selling technicians enhance their skills to close deals more effectively at the kitchen table.

Registration:
To register for the class, either click on the provided link or scan the QR code. Registration deadline is February 16th.

Class Details:

• Date: Wednesday, February 21, 2024
• Time: 8:00 AM – 4:00 PM
• Location: Northern Quest Resort & Casino, Airway Heights (Spokane), WA
• Cost: $515 per student (includes breakfast & lunch)

Cancellation Policy:
If you are unable to attend the class after registration, please email air- emarketing@ferguson.com to avoid cancellation fees. Refer to the cancellation schedule for refund details.

FAQ

• Q: Who should attend this class?
  A: This class is ideal for comfort consultants and selling technicians looking to enhance their skills and close deals more effectively.

• Q: What is included in the registration fee?
  A: The registration fee of $515 per student includes breakfast and lunch during the class.

• Q: How can I cancel my registration?
  A: To cancel your registration, please email air- emarketing@ferguson.com. Refer to the cancellation policy for refund details.

Overview

CUSTOMER-DRIVEN SALES CLOSING MORE AT THE KITCHEN TABLE

Taught by Bill Kinnard
To close more deals at the kitchen table, you first must get to the kitchen table. The Customer Driven Sales class will guide you step by step from first contact to closing the deal! The goal of this class is to help you close more deals at a higher average ticket consistently.

TOPICS INCLUDE:

• What are the five things your website must include to capture customer attention?
• CSR training to answer the 4 most important questions clients ask when setting an appointment.
• Comfort survey questions are designed to uncover problems most important to the customer.
• Onsite assessment steps to remember so you don’t miss revenue opportunities.
• Science of presenting solutions: The way you present solutions shapes customer preferences.
• Ask for the sale: Moving from professional visitor to professional closer.
• Overcome objections: Proven responses to answer common objections and extend the conversation.
• Follow-up: Only 1 in 8 sales professionals have a consistent follow-up plan.
• Securing customer reviews so you become a referral-based company.

This class is perfect for comfort consultants and selling technicians who are ready to take their skills to the next level and be more effective than ever.

Continued Education

• 8 Factory FAD Hours
• 8 NATE Hours
  • Grandy & Associates is responsible for the administration of NATE credits.

CLICK or SCAN to REGISTER

CANCELLATION

If you register for a class and cannot attend, please make sure you e-mail air-emarketing@ferguson.com to avoid a cancellation fee. Dealerships will be charged according to the cancellation schedule listed below for individuals who do not cancel.

• 15 days prior to scheduled class = Full tuition refund

• 5-14 days prior to scheduled class = 50% of Full tuition refund
• < 5 day prior to scheduled class = No refund

If we are able to fill your spot with another student, you will not be billed for cancellations.

REGISTRATION

REGISTER before Feb 16th

• Wednesday, February 21, 2024
• 8:00 AM – 4:00 PM
• $515 per student (includes breakfast & lunch)
• Northern Quest Resort & Casino 100 N Hayford Rd Airway Heights (Spokane), WA 99001.

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

Download this manual  >>