SwitchBot Hub 2 Smart Wi-Fi Hygrometer User Manual

May 15, 2024
SwitchBot

SwitchBot Hub 2 Smart Wi-Fi Hygrometer Hub 2
User Manual

Hub 2 Smart Wi-Fi Hygrometer

Dear customer,
Thank you for purchasing our product. Please read the following instructions carefully before first use and keep this user manual for future reference. Pay particular attention to the safety instructions. If you have any questions or comments about the device, please contact the customer line.
www.alza.co.uk/kontakt
✆ +44 (0)203 514 4411
Importer Alza.cz a.s., Jankovcova 1522/53, Holešovice, 170 00 Prague 7, www.alza.cz

Package Contents

SwitchBot Hub 2 Smart Wi-Fi Hygrometer - Package
Contents

List of Components

SwitchBot Hub 2 Smart Wi-Fi Hygrometer - Components| SwitchBot Hub 2 Smart Wi-Fi Hygrometer -
Components1
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Preparation

You will need:

  • A smartphone or tablet using Bluetooth 4.2 or later.
  • The latest version of our app, downloadable via the Apple App Store or Google Play Store.
  • A SwitchBot account, you can register via our app or sign in to your account directly if you already have one.

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https://apps.apple.com/cn/app/switchbot/id1087374760| https://play.google.com/store/apps/details?id=com.theswitchbot.switchbot&hl=en

Add your Hub 2 to out app
Open our app and sign in to your account. Tap “+” located at the to right-hand corner of the home page, select “Add Device”, find the Hub 2 icon and select. Then follow the instructions to add your device.

Safety Information

  • Keep this product away from heat and humidity, and make sure it does not come into contact with fire or water.
  • Do not operate this product with wet hands.
  • This product is a precision-based electronic product, please avoid physical damage.
  • Do not attempt to disassemble, repair, or modify the product.
  • Do not use the product where a wireless devices are not allowed.

Installation

Infrared Emission Range
Test subject: SwitchBot LED Strip Light

SwitchBot Hub 2 Smart Wi-Fi Hygrometer - Strip LightInfrared Receiving Range
SwitchBot Hub 2 Smart Wi-Fi Hygrometer - Strip Light1 Placement Tips

  • As shown above, make sure your appliance to be controlled is within Hub 2’s infrared range.
  • Since the infrared signal can be blocked by walls and other physical objects, make sure there are no obstacles between Hub 2 and your appliance.
  • Make sure your appliance works well and is at an appropriate angle to your Hub 2.
  • For better Internet connection strength, please place Hub 2 near your router.

Option 1: Place your Hub 2 on a horizontal surface
Unfold the stand on the back of your Hub 2 and place it on a horizontal surface like a table or a shelf. Pull straight the cable when it goes through the hole on the stand, so that the cable does not affect your Hub 2’s stable standing.

SwitchBot Hub 2 Smart Wi-Fi Hygrometer - Strip Light2

Option 2: Attach your Hub onto a wall with the adhesive tape
Step 1: Stick the adhesive tape to the back of your Hub 2.

Step 2: Find an appropriate position and attach your Hub 2 there.
Find an appropriate position and test whether your Hub 2 works well with your appliance in this position. If everything works well, clean the surface and stick your Hub 2 there. Then press it for about 30 seconds to ensure it is securely attached. The adhesive tape can stick better to smooth door surfaces, glass and ceramic tiles.
SwitchBot Hub 2 Smart Wi-Fi Hygrometer - Strip Light4
Removing Hub 2
Note: Avoid grabbing and pulling your Hub 2 directly from the wall, this may cause damage to it or your wall surface.
Hold your Hub 2, turn it clockwise or counterclockwise and gradually increase force until it detaches from the wall.

SwitchBot Hub 2 Smart Wi-Fi Hygrometer - Strip Light5

Precautions

  • Use only 5V 2A power adaptor to connect your Hub 2. Other types of adaptors may damage or affect normal functioning.
  • Do not use adaptors that have no safety certifications.
  • The temperature and humidity sensor is on the cable that we provide. If you use a normal cable to connect your Hub 2, it will not show temperature and humidity reading on its display.
  • Do not outstretch your Hub’s 2 stand with too much force, or the stand may break.
  • Use only Type-C cable to connect your Hub 2 to a power supply.
  • Avoid stretching or pulling the cable, this may affect the temperature and humidity sensor’s data transmission.

Device Status Description

Adding Device

Device Status Description
Indicator light flashes rapidly. In pairing mode.
Indicator light flashes slowly. Connecting to the Internet.
Indicator light stays lit up. Working normally.
Indicator light flashes once. Remote control added or your SwitchBot

Bluetooth device is operated via the app once.

Upgrading Firmware

Device Status Description

Indicator light starts flashing slowly and other lights on the display go off.| Upgrading firmware.
The display lights up and indicator light flashes slowly.| Firmware upgraded successfully.
The display and indictor light both stay lit up.| Connected to the Internet.

Learning Remote Control

Device Status Description
Indicator light lights up for 2 seconds then goes off. Ready to learn remote

control.
Indicator light flashes twice after you press your remote control.| Remote control learned successfully.
Indicator light flashes once after 10 seconds| Learning timeout. Failed to learn remote control.

Temperature and Humidity

Device Status| Buzzer beeps continuously. Temperature and humidity readings and button lights flash constantly.
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Description| Temperature or humidity reading reaches its set value.
What to Do| Press any button on your Hub 2 to lift the alert or wait for 30 seconds for the alert to go off itself.

Please visit support.switch-bot.com for detailed information.

Troubleshooting

If you have difficulty configuring Wi-Fi for your Hub 2, please scan the QR code below for solutions.
https://support.switch-bot.com/hc/en-us/artciles/8071641642135

SwitchBot Hub 2 Smart Wi-Fi Hygrometer - qr code2If you have difficulty adding remote controls to your Hub 2, please scan the QR code below for solutions.
https://support.switch-bot.com/hc/en-us/articles/8069379964695

If your Hub 2 shows faulty temperature or humidity readings, please scan the QR code below for solutions.
https://suport.switch-bot.com/hc/en-us/articles/9747052703895

SwitchBot Hub 2 Smart Wi-Fi Hygrometer - qr code4

Resetting Factory Settings

Touch and hold the two touch buttons located on the device. After 2 seconds, the indicator light will start flashing and then turn off after another 13 seconds. Now release the buttons, the indicator light will light up then turn off. You Hub 2 has now been reset to factory settings.
Firmware
In order to improve user experience, we will regularly release firmware updates to introduce new functions and solve any software defects that may occur during usage.
When a new firmware version is available, we will send an upgrade notification to your account via our app. When upgrading, please make sure your product is powered on and make sure your smartphone is within range to prevent interference.
Changing Temperature Unit

  1. Open our app, go to Profile > Preferences > Temperature Unit, and select the unit your prefer.
  2. Go back to home page, tap on Hub 2 device card, and tap Sync on the banner.

Setting Up Matter

Please scan the QR code below for Matter setup guide.
For iOS users
https://support.switch-bot.com/hc/en-us/articles/12623119544087-How-to-Use- Matterwith-SwitchBot-Hub-2-iOS-

SwitchBot Hub 2 Smart Wi-Fi Hygrometer - qr code5

For Android
https://support.switch-bot.com/hc/en-us/articles/13223951356823-How-to-Use- Matterwith-SwitchBot-Hub-2-Android
SwitchBot Hub 2 Smart Wi-Fi Hygrometer - qr code6

Specifications

Hub 2

Colour White
Material ABS
Size 80 x 70 x 23mm (3.1 x 2.8 x 0.9 in)
Weight 63g (2.2 oz)
Power 5V 2A
Operating Temperature -20°C to 40°C (-4°F to 104°F)
Operating Humidity 0% to 90% RH
Network Connectivity 802.11 b/g/n, 2.4GHz Wi-Fi, Bluetooth Low Energy
System Requirements iOS 11.0+, Android OS 5.0+

Temperature and Humidity Sensor

Resolution 0.1°C / 0,1°F, 1 % RH
Temperature Range -20°C to 80°C (-4°F to 176°F)
Humidity Range 0 to 99 % RH
Temperature Accuracy -20°C to 0°C (-4°F to 32°F) [±0.4°C / 0.7°F] 0°C to 65°C

(32°F to 149°F) [±0.2°C / 0.4°F] 65°C to 80°C (149°F to 176°F) [±0.3°C / 0.5°F] (Temperature unit can be changed in the app.)
Humidity Accuracy| 0 to 10% RH (± 3% RH)
10 % to 90 % RH (±2% RH)
90 % to 99 % RH (±3% RH)

Warranty Conditions

A new product purchased in the Alza.cz sales network is guaranteed for 2 years. If you need repair or other services during the warranty period, contact the product seller directly, you must provide the original proof of purchase with the date of purchase.
The following are considered to be a conflict with the warranty conditions, for which the claimed claim may not be recognized:

  • Using the product for any purpose other than that for which the product is intended or failing to follow the instructions for maintenance, operation, and service of the product.
  • Damage to the product by a natural disaster, the intervention of an unauthorized person or mechanically through the fault of the buyer (e.g., during transport, cleaning by inappropriate means, etc.).
  • Natural wear and aging of consumables or components during use (such as batteries, etc.).
  • Exposure to adverse external influences, such as sunlight and other radiation or electromagnetic fields, fluid intrusion, object intrusion, mains overvoltage, electrostatic discharge voltage (including lightning), faulty supply or input voltage and inappropriate polarity of this voltage, chemical processes such as used power supplies, etc.
  • If anyone has made modifications, modifications, alterations to the design or adaptation to change or extend the functions of the product compared to the purchased design or use of non-original components.

WEEE
This product must not be disposed of as normal household waste in accordance with the EU Directive on Waste Electrical and Electronic Equipment (WEEE – 2012/19 / EU). Instead, it shall be returned to the place of purchase or handed over to a public collection point for the recyclable waste. By ensuring this product is disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling of this product. Contact your local authority or the nearest collection point for further details. Improper disposal of this type of waste may result in fines in accordance with national regulations.

References

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