HAMPTON BAY SY21020501A-C 10.5’ X 10.5’ Soft Top Gazebo User Guide

June 4, 2024
HAMPTON BAY

HAMPTON BAY SY21020501A-C 10.5’ X 10.5’ Soft Top Gazebo
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HAMPTON BAY SY21020501A-C 10.5’ X 10.5’ Soft Top Gazebo

HAMPTON BAY SY21020501A-C 10.5’ X 10.5’ Soft Top Gazebo
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Safety Information

SAVE THESE INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE
To reduce the risk of injury, read the following safety instructions before assembling and using the gazebo:

  1. This product is intended for outdoor use only.
  2. The product should be assembled on a flat stable surface.
  3. Do not assemble the gazebo on unstable surfaces.
  4. Ensure the location and clearance of your gazebo is acceptable.
  5. The gazebo must be anchored with stake into the ground for added safety. It is recommended that it should not be permanently attached to a concrete floor or platform.
  6. Arrange the necessary manpower when assembling or moving the product.
  7. Some parts may contain sharp edges. Wear protective gloves and glasses if necessary.
  8. Keep children and pets away while setting up the gazebo.
  9. Check all nuts and bolts periodically for tightness. When required, tighten them again.
  10. Repairing and replacing parts should be done by a qualified technician.
  11. The gazebo is intended for decorative and shade purposes only, and is not designed to withstand harsh weather, including high winds, rain and snow.
  12. WARNING: KEEP ALL FLAME AND HEAT SOURCES AWAY FROM THIS GAZEBO FABRIC. This gazebo is made with fabric that meets CPAI-84 specifications for flame resistance. It is not fire proof. The fabric will burn if left in continuous contact with any flame source. The application of any foreign substance to the gazebo fabric may render the flame-resistant properties ineffective.
  13. If product is not being used for long periods of time (e.g. winter), it should be stored in a clean, dry environment.
  14. Do not put a LP or Wood Burning firepit tor fireplace inside the product.
  15. Do not climb or place heavy objects onto the gazebo roof.
  16. Retain the original packaging to store and protect the gazebo during the winter months.
  17. Do not use or enter the gazebo if the following conditions exists:
    • Visible movement of supports, roofing panels or a sagging roof.
    • Unusual noise from the gazebo.
    • Deformed roof panels.
    • Damaged or missing bolts/ fasteners.
  • Please check your HOA, Local, and State Governments prior to purchasing and assembling this gazebo. These local organizations may require permits and specific requirements for installation.
  • Maintain your instruction manual for future reference.
  • Warranty: Please retain your receipt for proof of purchase.

Warranty

THIS IS A RESIDENTIAL WARRANTY AND DOES NOT APPLY FOR COMMERCIAL USE.
2 YEAR LIMITED WARRANTY
WHAT IS COVERED
Residential use of this furniture is warranted for a two (2) year limited warranty period for the frame construction. The warranty is valid from the date of purchase and applies only to the original purchaser. If your Hampton Bay outdoor furniture fails structurally during normal use (other than damage as a result of dropping or breaking a cast part) within two (2) year of purchase, the manufacturer will repair or replace the frame at its discretion with the same or similar product if the original product is discontinued, at no charge. Cushions are warranted for a one (1) year period against seams separating or tearing. Fabric is covered under a two (2) year limited warranty. The finish is warranted against peeling, cracking or blistering for a period of one (1) year provided the product has not been scratched or abraded. Scratches and chips resulting from normal wear and tear are not covered. Straps and/or wicker weave are warranted for a period of one (1) year against separation or tearing. Fading of the finish, straps and/or wicker weave resulting from exposure to elements is not covered. Stains as a result of chemical spills and certain food items are not covered.

WHAT IS NOT COVERED
We do not compensate the individual or outside company for assembling or disassembling the product. The following are expressly excluded from warranty coverage: failure caused by unreasonable or abusive use; furniture that was sold as clearance items, display models, or items purchased in “as is” condition; freight damage; furniture damaged by acts of nature, vandalism, fire, abuse, lack of proper care and maintenance, or improper assembly; normal fading of straps and fabric; discoloration of frame or fabric from exposure to elements, oils, spills, fluids or chemicals; table top breakage; hardware corrosion or rusting; buckling or splitting of tubing resulting from exposure to water and freezing temperatures; glass table tops; purchased or replacement parts; and plastics. Also excluded from warranty coverage is lost time of use and/or money, inconvenience, travel, packaging, or any other consequential or incidental damages. In no event shall the manufacturer’s responsibility exceed the value of the replacement product. Warranty is to the original purchaser when items are purchased from one of our authorized retailers, and is not transferable. All warranty claims must be submitted with a dated register receipt within the warranty period. Should replacement of the warranted item be unavailable, the manufacturer reserves the right to substitute items of its choice similar in style, color and quality. For quality control purposes and verification, we reserve the right to request photographs of the damaged item(s). The terms of this warranty are subject to change without notice. Shipping and handling charges are all times the responsibility to the claimant.
Contact the Customer Service Team at 1-800-841-1350 or visit www. Hamptonbay.com.

Pre-assembly

PLANNING ASSEMBLY

Before beginning assembly of this product, make sure all parts are present. Compare parts with the Hardware Included and Package Contents list. If any part is missing or damage, do not attempt to assemble the product. Contact customer service for replacement parts. Remove all protective materials and place the parts on a non-abrasive surface to avoid scratching.
NOTE: Tools and protective articles below are not provide.

OPTIONAL TOOLS TO AID ASSEMBLY (NOT INCLUDED)
  • Hammer
  • LadderHAMPTON BAY SY21020501A-C 10.5’ X 10.5’ Soft Top Gazebo 02
  • Cordless drill
  • 10mm Socket  wrench

IMPORTANT
This product requires at least two people for assembly. Approximate assembly time: 2 hours.
HAMPTON BAY SY21020501A-C 10.5’ X 10.5’ Soft Top Gazebo
05

HARDWARE INCLUDED

NOTE: Hardware not shown to actual size.HAMPTON BAY SY21020501A-C 10.5’
X 10.5’ Soft Top Gazebo 06

Part Description Quantity
AA M6*15 Hex bolt 32+2
BB M6*30 Hex combination bolt 8+1
CC Open end hex wrench 1
DD Socket wrench 1
PACKAGE CONTENTS

HAMPTON BAY SY21020501A-C 10.5’ X 10.5’ Soft Top Gazebo
07

Part Description Quantity
A Long top bracing 4
B Long top bracing extension 4
C Short top bracing 4
D Short top bracing extension 4
E Crossbar 8
F Double-sided slideway 8
G Upper Post 4
H Lower Post 4
Part Description Quantity
--- --- ---
I Bracket 4
J U shaped connector 4
K Top connector 1
L Stake 8
M Small canopy 1
N Big canopy 1
O Curtain 4

Assembly

  1. Assembling the Crossbar
    • Clip the double-sided slideway (F) to top of the crossbar (E). Repeat for the rest 7 crossbars.
    • Put two crossbars together using bracket (I), U shaped connector (J), and M6*15 hex bolt (AA). Tighten the hex bolt (AA) with the wrench (DD). Repeat for the rest 6 crossbars.HAMPTON BAY SY21020501A-C 10.5’ X 10.5’ Soft Top Gazebo 08
  2. Attaching the Upper Post
    • Attach upper post (G) to the assembled crossbars (E) using M6*15 hex bolt (AA).
    • Repeat the same process for the rest 3 posts to make sure the square frame.HAMPTON BAY SY21020501A-C 10.5’ X 10.5’ Soft Top Gazebo 09 NOTE: Do not fully tighten the bolts, only hand tighten until assembly is complete. Then fully tighten with the provided wrench.
  3. Assembling the Top Bracing
    • Snap the long top bracing extension (B) to the long top bracing (A) until you hear a click.
    • Snap the short top bracing extension (D) to the short top bracing (C) until you hear a click.
  4. Attaching the Top Connector
    • Snap the long top bracing (A) to the top connector (K) until you hear a click.
    • Snap the short top bracing (C) to the top connector (K) until you hear a click.HAMPTON BAY SY21020501A-C 10.5’ X 10.5’ Soft Top Gazebo 11 NOTE: Do not fully tighten the bolts, only hand tighten until assembly is complete. Then fully tighten with the provided wrench.
  5. Attaching the Top Bracing
    • Attach the long top bracing extension (B) onto the bracket at the top of upper post (G) using M6*30 hex bolt and nut (BB).
    • Attach the short top bracing extension (D) onto the bracket (I) using M6*30 hex bolt and nut (BB).
    • Please ensure all the bolts are assembled correctly. Tighten the hex bolts (AA) and (BB) with the socket wrench (DD). Tighten the nut (BB) with open end hex wrench (CC).HAMPTON BAY SY21020501A-C 10.5’ X 10.5’ Soft Top Gazebo 12
  6. Attaching the Canopy
    • Attach the small canopy (M) to the long top bracing (A).
    • Place the big canopy (N) on the top frame. Tighten the canopy by pulling over the top bracing extensions.
  7. Attaching the Lower Post
  8. Insert the lower post (H) into the upper post (G) by aligning the pin on the upper post (G) with the L-shaped gap on the lower post (H). Turn the lower post (H) anticlockwise to lock the posts.
  9. Insert stakes (L) through the holes in the bottom plate of lower post (H) and into the ground to secure the gazebo.HAMPTON BAY SY21020501A-C 10.5’ X 10.5’ Soft Top Gazebo 14 NOTE: Need two to four people to attach the lower post to the upper post together.
  10. Hanging the Curtain
  11. Hang the curtain (O) to the outside of slideway (F) using the hooks preassembled on the slideway.
  12. Take off the block at the end of slideway to easily remove or re-attach the curtain.HAMPTON BAY SY21020501A-C 10.5’ X 10.5’ Soft Top Gazebo 15 NOTE: The inside of slideway is used to hang the mosquito netting. To find the mosquito netting for your gazebo, search using your product’s model number on www.homedepot.com.

Care and Cleaning

  • Check all screws and nut periodically for tightness, fastening then again as required.
  • Disassemble the gazebo in the reverse order of the assembly steps. Always disassemble the gazebo completely. A partially disassembled gazebo is not stable enough to resist wind and bad weather, and therefore can be damaged and/or cause damage.
  • Clean the gazebo with mild soap and water. Rinse thoroughly and wait until the product is dry before reassembling it.
  • Snow must be cleared off regularly during snowy days. Remove the snow at the roof top when it is thicker than 2 inches. In order to avoid damage, use a plastic snow rake to remove excessive snow and ice buildup from roof and keep away from falling debris.
  • Do not use bleach, acid or other abrasive cleaners on the canopies or frame parts.
  • Steel components for this gazebo are treated with rust inhibiting paint to prevent from rusting. However, due to the nature of steel, surface oxidation (rusting) will occur if these protective coatings are scratched. This is not a defect and thus not covered by the warranty. To minimize this condition, it is recommended to use care when assembling and handing the product to prevent scratching the paint. Should any scratching or damage occur, it is recommended to cover the scratch immediately with rust inhibiting paint not included. Surface rust can also be easily removed with a very light application of regular cooking oil or WD-40. If surface oxidation (rusting) occurs and if no measure is taken to prevent his, the oxidation may start dripping onto deck or patio and cause damaging stains, which may be difficult to remove. This can be prevented if the above-mentioned measures are taken to keep the product from oxidizing.
  • Remove canopy during harsh weather including high winds, rain, and snow.
  • Before storing, remove leaves and dirt, drain all water that may have accumulated in or around the frame. If not drained properly, water can cause freeze damage including bursting or cracking of metal tubing.
  • Keep the original packaging to store the gazebo.
  • Keep instruction manual for future reference.

References

Read User Manual Online (PDF format)

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Download This Manual (PDF format)

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