tp-link Deco X50 Outdoor Indoor Mesh Wi-Fi User Guide

: May 15, 2024
: tp-link

Table of Contents

tp-link Deco X50 Outdoor Indoor Mesh Wi-Fi
Specifications
Appearance
Determine the Power Option
Set Up Your Deco Network
Waterproof Your Deco
Mount Your Deco
Troubleshooting
FCC
FAQ
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

tp-link Deco X50 Outdoor Indoor Mesh Wi-Fi

tp-link-Deco-X50-Outdoor-Indoor-Mesh-Wi-Fi-PRODUCT

Specifications

Model: Deco X50-Outdoor
Product Type: Outdoor/Indoor Mesh Wi-Fi
Technology: Wi-Fi 6 (AX3000)
Mounting Options: Pole Mount, Wall Mount, Tabletop

ABOUT THIS GUIDE

This guide provides a brief introduction to the Deco Whole Home Mesh Wi-Fi System and regulatory information.
Features available in Deco may vary by model and software version. Deco availability may also vary by region or ISP. All images, steps, and descriptions in this guide are only examples and may not reflect your actual Deco experience.

Conventions
In this guide, the following conventions are used:

More Info

Specific product information can be found on the product page at https://www.tp-link.com.
A Technical Community is provided for you to discuss our products at https://community.tp-link.com.
Our Technical Support contact information can be found at the Help Center of the Deco app and the Contact Technical Support page at https://www.tp-link.com/support.

Speed/Coverage/Device Quantity Disclaimer
Maximum wireless signal rates are the physical rates derived from IEEE Standard 802.11 specifications. Actual wireless data throughput and wireless coverage, and quantity of connected devices are not guaranteed and will vary as a result of network conditions, client limitations, and environmental factors, including building materials, obstacles, volume and density of traffic, and client location.

MU-MIMO Disclaimer
Use of MU-MIMO requires clients to also support MU-MIMO.

IoT Compatibility Disclaimer
IoT compatibility refers only to smart devices that can be controlled via the Deco app. Other wireless devices can still connect to Deco for normal Wi-Fi use.

Seamless Roaming Disclaimer
Clients need to support 802.11k/v/r and may require additional setup. Performance may vary depending on the client device.

HomeShield Disclaimer
HomeShield includes the Free Basic Plan. Fees apply for the Pro Plan. Visit tp-link.com/homeshield for more information.

Appearance

Each Deco has an LED that changes color according to its status, a mounting tab, two-gigabit ports, a power slot, and a Reset button. See the explanation below:

tp-link-Deco-X50-Outdoor-Indoor-Mesh-Wi-Fi-FIG-1

Determine the Power Option

Deco can be powered via a power cord or a PSE device (such as a PoE switch) which complies with Power Source Class 2 (PS2) or Limited Power Source (LPS) and Electrical Energy Source Class 1(ES1) of IEC 62368-1.

Option1: Via PoE Switch (Compliant with 802.3at)
Connect an Ethernet cable from the PoE switch (compliant with 802.3at) to the Deco’s Ethernet port. The power should not be less than 18 W. tp-link-
Deco-X50-Outdoor-Indoor-Mesh-Wi-Fi-FIG-2

Option2: Via Power Cord
Plug one end of the provided power cord into the power port of the Deco and the other end to a standard electrical wall outlet. The product can only be powered via the normal building installation wiring.

tp-link-Deco-X50-Outdoor-Indoor-Mesh-Wi-Fi-FIG-3

WARNING : Risk of Electric Shock.

For the US : Install the power cord plug only to indoor socket outlets or to a covered Class A GFCI receptacle that has an enclosure that is weatherproof with the attachment plug cap inserted or removed.
For other regions: Install the power cord plug only to indoor socket outlets or to outdoor socket outlets with an enclosure that can be waterproof with the attachment plug cap inserted or removed.

Set Up Your Deco Network

First let’s start by setting up the Deco network. Get the TP-Link Deco app for iOS or Android, then follow the app to walk through the setup.

Get the Deco app
Download and install the Deco app from Google Play or App Store, or by scanning the QR code below.
Log in with TP-Link ID
Open the app and log in with your TP-Link ID. If you don’t have a TP-Link ID, create one first.
Tip: If you forgot your login password, tap Forgot Password. The app will help you reset your password.
Select your Deco model
Search for and select your Deco model. If you have more than one Deco model, tap the question below the search box to check how to maximize the overall network.
Plug in your Deco
Power off your modem, connect your Deco to the modem, then power them both on.
If you don’t have a modem, connect your Deco directly to the Ethernet outlet .
Specify your Deco’s location
Select or customize a location for your Deco. The location will be used as the name of your Deco.
Connect your Deco to the internet
Select the internet connection type and enter the information. If you are not sure, contact your internet service provider.
Create your Deco Wi-Fi
- Create the network name and password for your Deco and connect to it.
Setup complete
- Your Deco network is now up. You can connect your devices to the Deco network.
- If you have more decos, tap Add another
- Deco to add them to your network.

Waterproof Your Deco

The Deco can be used either indoors or outdoors.
Before mounting your Deco outdoors, waterproof it to ensure device safety and performance.

WARNING

The waterproof cover must be secured before use!
The product can only be installed by an instructed person or skilled person!
Keep the device away from fire or hot environments. DO NOT immerse in water or any other liquid.

Loosen the screws to detach the waterproof cover of the Deco with a Phillips screwdriver.
Note: The screws cannot be detached from the waterproof cover.
Connect the provided Ethernet cable and/or power cord according to your network needs. If you need extra ones, 5 mm diameter cables and cords are recommended to fit the slots of the waterproof rubber.
Note: The images use an AC-powered wired connection as an example.
Open waterproof connector(s) on the base cover to expose the slot(s) aligning with your cable(s). Keep the other connector(s) properly closed for waterproofing.
Replace the waterproof cover, leading the cable(s) through the slot(s) of the waterproof rubber. Re-secure the cover to your Deco with the screws.

Mount Your Deco

Deco can be mounted to a pole or a wall. Choose the appropriate mounting methods.

Option 1: Pole Mounting
The Deco can be mounted to a pole with the strap in the package.

tp-link-Deco-X50-Outdoor-Indoor-Mesh-Wi-Fi-FIG-25

tp-link-Deco-X50-Outdoor-Indoor-Mesh-Wi-Fi-FIG-11

WARNING: The Deco can only be used in an upright direction as shown in the image.

Option 2: Wall Mounting
The Deco can be mounted to a wall with the bracket, anchors, and screws in the package.

tp-link-Deco-X50-Outdoor-Indoor-Mesh-Wi-Fi-FIG-12

Place the mounting bracket in the right position. Mark two positions for the screw holes.
Drill two 6 mm diameter holes for the screws at the marked positions.
Insert the plastic wall anchors into the 6 mm diameter holes.
Align the mounting bracket to the plastic wall anchors and drive the self- tapping screws into the anchors through the mounting bracket.
Align the mounting tabs on the back of the Deco with the slot of the mounting bracket.
Push and slide the Deco downward until it locks into place.

WARNING
The Deco can only be used in an upright direction as shown in the image.

Troubleshooting

Solutions to common problems during setup or use are provided here for reference. Follow the steps and the provided link below to diagnose and solve problems you might experience with your Deco.
If problems still exist, contact us: https://www.tp-link.com/support

Q1. What should I do if I fail to configure the main Deco and get stuck on “We couldn’t find Deco”?
Refer to the guide https://www.tp-link.com/support/faq/2239/ or follow the video https://youtu.be/2HYuEYS9XJM
Q2. What should I do if I fail to configure the satellite Deco and get stuck on “We couldn’t find another Deco”?
Refer to the guide https://www.tp-link.com/support/faq/1447/ or follow the video https://youtu.be/iVgDzoo16T4
Q3. What should I do if I fail to configure the main Deco and get stuck on “Testing Internet Connection”?
Refer to the video https://youtu.be/OSUrGdWH-i0
Q4. What should I do if my wireless devices cannot connect to Deco?
Refer to the guide https://www.tp-link.com/support/faq/2718/
Q5. What should I do if Deco suddenly lost internet access?
Refer to the guide https://www.tp-link.com/support/faq/1454/
Q6. How can I find a suitable spot for my Deco?
Refer to the guide https://www.tp-link.com//support/faq/1446/
Q7. What can I do if the Deco app isn’t working properly?
Refer to the guide https://www.tp-link.com/support/faq/1456/

FCC

FCC Compliance Information Statement

Product Name: AX3000 Outdoor/Indoor Mesh Wi-Fi 6 Unit
Model Number: Deco X50-Outdoor
Responsible party: TP-Link USA Corporation
Address: 10 Mauchly, Irvine, CA 92618
Website: http://www.tp-link.com/us/
Tel: +1 626 333 0234
Fax: +1 909 527 6804
E-mail: sales.usa@tp-link.com

This equipment has been tested and found to comply with the limits for a Class B digital device, under part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used per the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/ TV technician for help.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

This device may not cause harmful interference.
This device must accept any interference received, including interference that may cause undesired operation.

Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Note: The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user’s authority to operate the equipment.

FCC RF Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This device and its antenna must not be co-located or operating in conjunction with any other antenna or transmitter.
“To comply with FCC RF exposure compliance requirements, this grant applies to only Mobile Configurations. The antennas used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.”

We, TP-Link USA Corporation, have determined that the equipment shown above has been shown to comply with the applicable technical standards, FCC part 15. There is no unauthorized change is made in the equipment and the equipment is properly maintained and operated.

CE Mark Warning
This is a class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures.

OPERATING FREQUENCY(the maximum transmitted power)

2412MHz—2483.5MHz (20dBm)
5150MHz—5250MHz (23dBm)
5250 MHz -5350 MHz (23dBm)
5470 MHz -5725 MHz (30dBm)

EU Declaration of Conformity

TP-Link hereby declares that the device complies with the essential requirements and other relevant provisions of directives 2014/53/EU, 2009/125/EC, 2011/65/EU, and (EU)2015/863.
The original EU Declaration of Conformity may be found at https://www.tp-link.com/en/support/ce/

RF Exposure Information
This device meets the EU requirements (2014/53/EU Article 3.1a) on the limitation of exposure of the general public to electromagnetic fields by way of health protection.
The device complies with RF specifications when the device used at 20 cm from your body.

National Restrictions
Attention: This device may only be used indoors in all EU member states, EFTA countries and Northern Ireland.

Canadian Compliance Statement
This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions:

This device may not cause interference, and
This device must accept any interference, including interference that may cause undesired operation of the device.

Caution: The device for operation in the band 5150–5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile

satellite systems;
DFS (Dynamic Frequency Selection) products that operate in the bands 5250- 5350 MHz, 5470-5600MHz, and 5650-5725MHz.

Avertissement:
Le dispositif fonctionnant dans la bande 5150-5250 MHz est réservé uniquement pour une utilisation à l’intérieur afin de réduire les risques de brouillage préjudiciable aux systèmes de satellites mobiles utilisant les mêmes canaux;
Les produits utilisant la technique d’atténuation DFS (sélection dynamique des fréquences) sur les bandes 5250- 5350 MHz, 5470-5600MHz et 5650-5725MHz.

Radiation Exposure Statement:
This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.

Industry Canada Statement
CAN ICES-3 (B)/NMB-3(B)

Korea Warning Statements:
당해 무선설비는 운용중 전파혼신 가능성이 있음.

NCC Notice & BSMI Notice:

tp-link-Deco-X50-Outdoor-Indoor-Mesh-Wi-Fi-FIG-16

Note 1: “Exceeding 0.1 wt %” and “exceeding 0.01 wt %” indicate that the percentage content of the restricted substance exceeds the reference percentage value of presence condition.
Note 2: “○” indicates that the percentage content of the restricted substance does not exceed the percentage of reference value of presence.
Note 3: The “−” indicates that the restricted substance corresponds to the exemption.

Safety Information

The adapter should be used indoors where the ambient temperature is lower than or equal to 40 ℃.
Keep the device away from fire or hot environments. DO NOT immerse in water or any other liquid.
Do not attempt to disassemble, repair, or modify the device. If you need service, please contact us.
Do not use the device where wireless devices are not allowed.
Plug the product into the wall outlets with an earthing connection through the power supply cord.
The socket outlet shall be installed near the equipment and shall be easily accessible.
Operating Temperature: -30°C~60°C (-22°F~140°F)
This product uses radios and other components that emit electromagnetic fields. Electromagnetic fields and magnets may interfere with pacemakers and other implanted medical devices. Always keep the product and its power adapter more than 15 cm (6 inches) away from any pacemakers or other implanted medical devices. If you suspect your product is interfering with your pacemaker or any other implanted medical device, turn off your product and consult your physician for information specific to your medical device.

Please read and follow the above safety information when operating the device. We cannot guarantee that no accidents or damage will occur due to improper use of the device. Please use this product with care and operate at your own risk.

Explanation of the symbols on the product label

tp-link-Deco-X50-Outdoor-Indoor-Mesh-Wi-Fi-FIG-18

FAQ

Q: How do I know if my Deco unit is functioning correctly?
- A: The LED on the Deco unit will display a solid green light when it is registered and working properly.
Q: Can I mount Deco outdoors?
- A: Yes, Deco X50-Outdoor is designed for both outdoor and indoor use with appropriate mounting options available.
Q: What should I do if my Deco unit disconnects from the main Deco?
- A: If the LED on your Deco unit shows a solid red light, there may be an issue with the connection. Check the network settings and connections to troubleshoot the problem.