hp E27u G5 LED Monitor User Guide
- May 15, 2024
- HP
Table of Contents
E27u G5 LED Monitor
“`html
Specifications
- Product: Monitor
- Technology: HDMI
Product Information
This user guide provides technical specifications and
information about monitor features, setting up the monitor, and
using the monitor.
Setting Up the Monitor
About this guide
This product incorporates HDMI technology.
Important Safety Information
A power cord might be included with the monitor. If you use
another cord, use only a power source and connection appropriate
for this monitor. For correct power cord information, refer to the
Product Notices on https://www.hp.com/support.
WARNING! To reduce the risk of electric shock
or damage to the equipment:
-
Plug the power cord into an easily accessible AC outlet.
-
If the power cord has a three-pin attachment plug, plug it into
a grounded three-pin outlet. -
Disconnect power by unplugging the cord from the AC outlet.
Grasp the cord by the plug when unplugging.
Use furniture designed to support your monitor properly.
Using the Monitor
More HP Resources
For setup instructions and additional support, visit
http://www.hp.com/support. You can find information on monitor
setup and features there.
FAQ
Q: Where can I find the latest user guide?
A: To access the latest user guide, go to
http://www.hp.com/support, and follow the instructions to find your
product. Then select Manuals.
“`
User Guide
SUMMARY This guide provides technical specifications and information about
monitor features, setting up the monitor, and using the monitor.
Legal information
© Copyright 2022 HP Development Company, L.P.
macOS is a trademark of Apple Inc., registered in the U.S. and other countries
and regions. The terms HDMI, HDMI HighDefinition Multimedia Interface, and the
HDMI Logo are trademarks or registered trademarks of HDMI Licensing
Administrator, Inc. Microsoft and Windows are either registered trademarks or
trademarks of Microsoft Corporation in the United States and/or other
countries. USB Type-C and USB-C are registered trademarks of USB Implementers
Forum. DisplayPortTM and the DisplayPortTM logo are trademarks owned by the
Video Electronics Standards Association (VESA) in the United States and other
countries.
The information contained herein is subject to change without notice. The only
warranties for HP products and services are set forth in the express warranty
statements accompanying such products and services. Nothing herein should be
construed as constituting an additional warranty. HP shall not be liable for
technical or editorial errors or omissions contained herein.
Product Notice
This guide describes features that are common to most models. Some features
might not be available on your product. To access the latest user guide, go to
http://www.hp.com/support, and follow the instructions to find your product.
Then select Manuals.
First Edition: December 2022
Document Part Number: N31625-001
About this guide
This guide provides technical specifications and information about monitor
features, setting up the monitor, and using the software. Depending on the
model, your monitor may not have all the features included in this guide.
WARNING! Indicates a hazardous situation that, if not avoided, could result in
serious injury or death. CAUTION: Indicates a hazardous situation that, if not
avoided, could result in minor or moderate injury. IMPORTANT: Indicates
information considered important but not hazard-related (for example, messages
related to property damage). Warns the user that failure to follow a procedure
exactly as described could result in loss of data or in damage to hardware or
software. Also contains essential information to explain a concept or to
complete a task. NOTE: Contains additional information to emphasize or
supplement important points of the main text. TIP: Provides helpful hints for
completing a task.
This product incorporates HDMI technology.
iii
Table of contents
1 Getting started
……………………………………………………………………………………………………………………………………………………………………………………………………………
1 Important safety
information………………………………………………………………………………………………………………………………………………………………………… 1
More HP
resources…………………………………………………………………………………………………………………………………………………………………………………………….
2 Preparing to call technical support
…………………………………………………………………………………………………………………………………………………. 2 Getting to know
your monitor………………………………………………………………………………………………………………………………………………………………………..
2 Features
………………………………………………………………………………………………………………………………………………………………………………………………………..
2 Front
components…………………………………………………………………………………………………………………………………………………………………………………….
4 Rear
components……………………………………………………………………………………………………………………………………………………………………………………..
6 Setting up the monitor
……………………………………………………………………………………………………………………………………………………………………………………10
Attaching the monitor stand (flat screen
monitor)………………………………………………………………………………………………………………….10 Attaching the monitor
stand (curved screen monitor)………………………………………………………………………………………………………….. 11
Mounting the monitor
head……………………………………………………………………………………………………………………………………………………………….. 13 Removing
the monitor stand…………………………………………………………………………………………………………………………………………………… 13
Attaching the monitor head to a mounting
device……………………………………………………………………………………………………….. 14 Connecting the cables
………………………………………………………………………………………………………………………………………………………………………… 15 Adjusting
the monitor ………………………………………………………………………………………………………………………………………………………………………….
20 Adjusting the monitor (curved model
only)……………………………………………………………………………………………………………………………….. 22 Installing a
security cable…………………………………………………………………………………………………………………………………………………………………..
23 Turning on the
monitor………………………………………………………………………………………………………………………………………………………………………….24 HP
watermark and image retention
policy………………………………………………………………………………………………………………………………… 25 Connecting an HP
notebook or desktop ……………………………………………………………………………………………………………………………………………… 25
USB Type-C
mode…………………………………………………………………………………………………………………………………………………………………………………………….
26
2 Using the
monitor……………………………………………………………………………………………………………………………………………………………………………………………………27
Downloading software and
utilities………………………………………………………………………………………………………………………………………………………….27
Downloading HP Display Center
……………………………………………………………………………………………………………………………………………………………….27 The
Information
file…………………………………………………………………………………………………………………………………………………………………………………………..27
The Image Color Matching file
………………………………………………………………………………………………………………………………………………………………….. 28 Using the
OSD menu ………………………………………………………………………………………………………………………………………………………………………………………
28 Using the Joypad
buttons……………………………………………………………………………………………………………………………………………………………………………. 28
Using the OSD menu (curved model
only)…………………………………………………………………………………………………………………………………………… 29 Using the Joypad
buttons (curved model
only)………………………………………………………………………………………………………………………………….30 Reassigning the OSD
menu options……………………………………………………………………………………………………………………………………………………….. 31
Display mode
status………………………………………………………………………………………………………………………………………………………………………………………..
31 Changing the Power Mode setting (select products
only)……………………………………………………………………………………………………………. 31 Using Auto-Sleep Mode
………………………………………………………………………………………………………………………………………………………………………………. 32 Ambient
light sensor (select products only)
………………………………………………………………………………………………………………………………………. 32
iv
DisplayPort multistreaming over USB Type-C (select products only)
……………………………………………………………………………………. 32 Split-screen (curved model only)
……………………………………………………………………………………………………………………………………………………………… 33
Using the split screen function
buttons……………………………………………………………………………………………………………………………………… 33 Using a
keyboard, video + mouse (KVM) hotkey
……………………………………………………………………………………………………………………… 35 Virtual Dual Display (VDD)
(curved model only)………………………………………………………………………………………………………………………. 35 Using
Picture-by-picture (PbP) (curved model
only)……………………………………………………………………………………………………………….36 HP Device Bridge (curved
model only)………………………………………………………………………………………………………………………………………….37
Connect the
cables……………………………………………………………………………………………………………………………………………………………………..38
Download HP Device Bridge
…………………………………………………………………………………………………………………………………………………..38 Install HP Device
Bridge …………………………………………………………………………………………………………………………………………………………… 39 Enable
settings for the split screen
…………………………………………………………………………………………………………………………………….40 Using HP Device
Bridge…………………………………………………………………………………………………………………………………………………………….. 41
Transferring files and
data……………………………………………………………………………………………………………………………………………………….. 41 Stopping HP
Device Bridge (Windows)……………………………………………………………………………………………………………………………… 42
Stopping HP Device Bridge
(macOS)…………………………………………………………………………………………………………………………………. 42
3 Support and
troubleshooting…………………………………………………………………………………………………………………………………………………………………………..
43 Using the self-test function
………………………………………………………………………………………………………………………………………………………………………… 43 Internal
test pattern
generator…………………………………………………………………………………………………………………………………………………………………. 43
Solving common
issues……………………………………………………………………………………………………………………………………………………………………………….. 44
Button lockouts
…………………………………………………………………………………………………………………………………………………………………………………………………46
4 Maintaining the
monitor………………………………………………………………………………………………………………………………………………………………………………………47
Maintenance
guidelines…………………………………………………………………………………………………………………………………………………………………………………47
Cleaning the monitor
…………………………………………………………………………………………………………………………………………………………………………….47 Shipping
the
monitor…………………………………………………………………………………………………………………………………………………………………………….48
Appendix A Technical specifications
……………………………………………………………………………………………………………………………………………………………… 49 113 cm (44.5
in) model specifications
(DQHD)……………………………………………………………………………………………………………………………………. 49 80 cm (31.5 in)
model specifications (UHD)
………………………………………………………………………………………………………………………………………….50 68.6 cm (27 in) model
specifications (QHD)………………………………………………………………………………………………………………………………………….50
68.6 cm (27 in) model specifications
(UHD)………………………………………………………………………………………………………………………………………….. 51 60.5 cm (23.8
in) model specifications
(FHD)……………………………………………………………………………………………………………………………………… 52 Preset display
resolutions……………………………………………………………………………………………………………………………………………………………………………
52 113 cm (44.5 in) curved model (DQHD)
…………………………………………………………………………………………………………………………………………. 52 80 cm (31.5 in) model
(UHD)……………………………………………………………………………………………………………………………………………………………….. 54 68.6 cm
(27 in) model
(QHD)………………………………………………………………………………………………………………………………………………………………. 55 68.6 cm
(27 in) model (UHD)
……………………………………………………………………………………………………………………………………………………………….56 60.5 cm (23.8
in) model (FHD) …………………………………………………………………………………………………………………………………………………………….57
High-definition video formats
…………………………………………………………………………………………………………………………………………………………………….58 Energy saver
feature………………………………………………………………………………………………………………………………………………………………………………………58
Appendix B Accessibility
………………………………………………………………………………………………………………………………………………………………………………………. 59 HP
and
accessibility………………………………………………………………………………………………………………………………………………………………………………………..
59 Finding the technology tools you
need……………………………………………………………………………………………………………………………………….. 59 The HP
commitment……………………………………………………………………………………………………………………………………………………………………………..
59
v
International Association of Accessibility Professionals
(IAAP)……………………………………………………………………………………..60 Finding the best assistive
technology………………………………………………………………………………………………………………………………………….60
Assessing your needs
……………………………………………………………………………………………………………………………………………………………….60 Accessibility
for HP products …………………………………………………………………………………………………………………………………………………………..60
Monitor accessibility features
…………………………………………………………………………………………………………………………………………………………………… 61 Built-in
accessibility
features……………………………………………………………………………………………………………………………………………………………. 61 Text
to Speech (select products/regions
only)…………………………………………………………………………………………………………………………. 61 What is Accessibility
Mode?……………………………………………………………………………………………………………………………………………………………… 61 How do
you turn Accessibility Mode on or
off?……………………………………………………………………………………………………………………….. 61 Standards and
legislation ……………………………………………………………………………………………………………………………………………………………………………
62
Standards…………………………………………………………………………………………………………………………………………………………………………………………………..
62
Mandate 376 EN 301 549
……………………………………………………………………………………………………………………………………………………….63 Web Content
Accessibility Guidelines (WCAG)……………………………………………………………………………………………………………..63
Legislation and
regulations……………………………………………………………………………………………………………………………………………………………….63
Useful accessibility resources and links
………………………………………………………………………………………………………………………………………………63 Organizations
………………………………………………………………………………………………………………………………………………………………………………………….. 64
Educational institutions
………………………………………………………………………………………………………………………………………………………………………64 Other
disability resources
…………………………………………………………………………………………………………………………………………………………………64 HP links
………………………………………………………………………………………………………………………………………………………………………………………………………..64
Contacting
support…………………………………………………………………………………………………………………………………………………………………………………………65
Index………………………………………………………………………………………………………………………………………………………………………………………………………………………………….
66
vi
1 Getting started
Read this chapter to learn about safety information and where to find
additional HP resources.
Important safety information
A power cord might be included with the monitor. If you use another cord, use
only a power source and connection appropriate for this monitor. For
information about the correct power cord set to use with the monitor, see the
Product Notices for your product on https://www.hp.com/support.
WARNING! To reduce the risk of electric shock or damage to the equipment: Plug
the power cord into an AC outlet that is easily accessible at all times. If
the power cord has a three-pin attachment plug, plug the cord into a grounded
(earthed) three-
pin outlet. Disconnect power from the monitor by unplugging the power cord
from the AC outlet. When
unplugging the power cord from the AC outlet, grasp the cord by the plug.
For your safety, do not place anything on power cords or cables. Take care to
route all cords and cables connected to the monitor so that they cannot be
stepped on, pulled, grabbed, or tripped over. To reduce the risk of serious
injury, read the Safety & Comfort Guide provided with your user guides. It
describes proper workstation setup and proper posture, health, and work habits
for computer users. The Safety & Comfort Guide also provides important
electrical and mechanical safety information. The Safety & Comfort Guide is
also available on the web at http://www.hp.com/ergo.
IMPORTANT: For the protection of the monitor and the computer, connect all
power cords for the computer and its peripheral devices (such as a monitor,
printer, scanner) to a surge protection device such as a power strip or
uninterruptible power supply (UPS). Not all power strips provide surge
protection; the power strip must be specifically labeled as having this
capability. Use a power strip whose manufacturer offers a damage replacement
policy so that you can replace the equipment if surge protection fails.
Use the appropriate and correctly sized furniture designed to properly support
your monitor.
WARNING! Monitors that are inappropriately situated on dressers, bookcases,
shelves, desks, speakers, chests, or carts could fall over and cause personal
injury. WARNING! Stability hazard: The device might fall, causing serious
personal injury or death. To prevent injury, securely attach the monitor to
the floor or wall in accordance with the installation instructions. WARNING!
This equipment is not suitable for use in locations where children are likely
to be present. NOTE: This product is suitable for entertainment purposes.
Consider placing the monitor in a controlled luminous environment to avoid
interference from surrounding light and bright surfaces that might cause
disturbing reflections from the screen.
Getting started 1
More HP resources
Use this table to locate resources that provide product details, how-to information, and more.
Table 1-1 Additional information
Resource
Contents
Setup Instructions HP support
Overview of monitor setup and features
For HP support or to resolve a hardware or software problem, go to
http://www.hp.com/support, and follow the instructions to find your product.
or
Select the Search icon in the taskbar, type support in the search box, and then select HP Support Assistant.
or
Select the question mark icon in the taskbar.
NOTE: Contact customer support to replace the power cord, the AC adapter
(select products only), or any other cables that shipped with your monitor.
Preparing to call technical support
Use this information if you have to troubleshoot an issue. If you cannot solve
a problem using Support and troubleshooting on page 43, a call to technical
support can provide additional help. Have the following information available
when you call. Monitor model number Monitor serial number Purchase date on
invoice Conditions under which the problem occurred Error messages received
Hardware configuration Name and version of the hardware and software that you
are using
Getting to know your monitor
Your monitor has top-rated features. This section provides details about your
components, where they are located, and how they work.
Features
Depending on the model, your monitor might include the following features:
2 Chapter 1 Getting started
Display features 60.50 cm (23.8 in), 68.60 cm (27 in), 80 cm (31.5 in), or 113
cm (44.5 in), plus full-screen support for
lower resolutions; includes custom scaling for maximum image size while
preserving original aspect ratio True 8 bit (QHD and DQHD) 10 bit (8 bit +
FRC) (UHD) 8 bit (6 bit + FRC) (FHD) sRGB 99% Antiglare panel with an LED
backlight Ambient Light Sensor (select products only) Text to Speech (TTS)
functionality (select products/region only) Single power button on the monitor
turns the monitor and applicable HP products (if connected to USB Type-C®) on
and off Ergonomic monitor setup guide (via the HP Display Center software)
during first time use Tilt, swivel, and height-adjustable capabilities (curved
model only) Tilt, swivel, height-adjustable, and pivot capabilities (select
products only) Daisy-chaining capability (select products only) On-screen
display (OSD) adjustments in several languages for easy setup and screen
optimization Joypad OSD navigation Energy saver feature to meet requirements
for reduced power consumption HP Eye Ease (TUV Low Blue Light Hardware
Solution-certified) Compatible with displays software including: HP Display
Center HP Display Manager Device Bridge 2.0 (curved model only) Virtual
Dual Display (curved model only) Internal speakers (UHD and curved models
only) Secure firmware updates with HP Display Center Security cable slot on
the rear of the monitor for an optional security cable Cable management
feature for placement of cables and cords
Features 3
Connectors DisplayPortTM video input DisplayPort video OUT (select products
only) High-Definition Multimedia Interface® (HDMI®) video input USB Type-A
port USB Type-C® port RJ-45 with IT Manageability (MAPT, PXE boot, Wake on
LAN) Plug-and-Play capability, if supported by your operating system Monitor
stand Removable stand for flexible monitor head mounting solutions VESA®
mounting capability (100 × 100 mm) for attaching the monitor to a swing arm
mount
NOTE: For safety and regulatory information, see Legislation and regulations
on page 63. To access the latest user guide, go to http://www.hp.com/support,
follow the instructions to find your product, and then click Manuals.
Front components
To identify the components on the front of the monitor, use these
illustrations and tables.
NOTE: Refer to the illustration that best matches your monitor.
Table 1-2 Front components and their descriptions (FHD and QHD models)
Component
Description
(1)
Power button
Turns the monitor on or off.
NOTE: When applicable HP products are connected to the USB Type-C port, pressing the power button on the display turns on/off your notebook, or puts it to sleep based on your power setting.
4 Chapter 1 Getting started
Table 1-2 Front components and their descriptions (FHD and QHD models) (continued)
Component
Description
(2)
Power LED
Indicates that the monitor is powered on.
Table 1-3 Front components and their descriptions (UHD models)
Component
Description
(1)
Ambient light sensor
Adjusts the display brightness according to lighting conditions in the environment.
(2)
Power button
Turns the monitor on or off.
NOTE: When applicable HP products are connected to the USB Type-C port, pressing the power button on the display turns on/off your notebook, or puts it to sleep based on your power setting.
(3)
Power LED
Indicates that the monitor is powered on.
Front components 5
Table 1-4 Front components and their descriptions (curved model)
Component
Description
(1)
Ambient light sensor
Adjusts the display brightness according to lighting conditions in the environment.
(2)
Power button
Turns the monitor on or off.
NOTE: When applicable HP products are connected to the USB Type-C port, pressing the power button on the display turns on/off your notebook, or puts it to sleep based on your power setting.
(3)
Power LED
Indicates that the monitor is powered on.
Rear components
To identify the components on the rear of the monitors, use these
illustrations and tables. NOTE: Refer to the illustration that best matches
your monitor.
Table 1-5 Rear components and their descriptions (FHD and QHD models)
Component
Description
(1)
Joypad
Press to open the OSD settings.
(2)
Security cable slot
Connects an optional security cable.
(3)
Power connector
Connects a power cord.
(4)
HDMI port
Connects the HDMI cable to a source device such as a computer.
(5)
DisplayPort
Connects a DisplayPort cable to a source device such as a computer.
(6)
USB Type-C port (upstream) Connects a USB Type-C cable to a source device, such as a computer. This USB
Type-C port can function as a DisplayPort audio/video input or as a USB 3.0
connection. The USB Type-C port offers a faster transfer rate, and the alternate
mode with DP1.2 supports the maximum resolution of 1920 × 1080 @75 Hz (FHD
model) or 2560 × 1440 @75 Hz (QHD model). It can also be used to deliver up to 65
W of power to a device. Power delivery outputs are 20V/3.25 A, 15V/4.33 A, 12V/5 A,
9V/3 A, 5V/3 A to achieve a 65 W output.
Connecting a USB Type-C cable from a source device to this port on the monitor enables USB ports on the monitor.
6 Chapter 1 Getting started
Table 1-5 Rear components and their descriptions (FHD and QHD models) (continued)
Component
Description
(7)
DisplayPort OUT connector Connects a DisplayPort cable to a secondary monitor for multistreaming.
(8)
RJ-45 (network) jack
Network (RJ-45) data rate via USB Type-C max speed is 1000 Mbps
Green (left): The network is connected.
Amber (right): Activity is occurring on the network.
NOTE: Supports Wake on Lan (WOL) In-band, Mac Address Passthrough (MAPT) inband (HP models only), and PXE boot. The functionality may vary with PC settings.
NOTE: This network port is fully energy efficient according to IEEE standards (IEEE 802.3az-2010), as long as all connected devices support this feature.
(9)
USB Type-A port
Connects a USB cable to a peripheral device, such as a keyboard, mouse, or USB hard drive.
(10)
USB Type-C port
(downstream)
Connects a USB Type-C cable to a peripheral USB device and provides data transfer, even when the monitor is in Sleep mode or DC off with OSD Performance mode on. This port charges most devices (up to 15 W), such as a smart phone or a tablet.
NOTE: Cables or adapters may be required (purchased separately).
(11)
USB port (1), USB port with
USB port: Connects a USB device, provides data transfer, and (for select products)
battery fast-charging 1.2 (1)
charges small devices (such as a smartphone).
USB Type-A port with battery fast-charging 1.2 (5 V × 1.5 A = 7.5 W): Connects a USB device, provides high-speed data transfer, and charges small devices (such as a smartphone), even when the monitor is DC off with OSD performance mode on.
NOTE: Use a standard USB Type-A charging cable or cable adapter when charging a small external device (purchased separately).
Table 1-6 Rear components and their descriptions (UHD model)
Component
Description
(1)
Joypad
Press to open the OSD settings.
(2)
Security cable slot
Connects an optional security cable.
(3)
Power connector
Connects a power cord.
Rear components 7
Table 1-6 Rear components and their descriptions (UHD model) (continued)
Component
Description
(4)
HDMI port
Connects the HDMI cable to a source device such as a computer.
(5)
DisplayPort
Connects a DisplayPort cable to a source device such as a computer.
(6)
USB Type-C port (upstream) Connects a USB Type-C cable to a source device, such as a computer. This USB
Type-C port can function as a DisplayPort audio/video input or as a USB 3.0
connection. The USB Type-C port offers a faster transfer rate. The USB-C Alt mode
DP 1.4 on UHD models supports the maximum resolution of 3840 × 2160 @60 Hz
(UHD model). It can also be used to deliver up to 65 W of power to a device. Power
delivery outputs are 20V/3.25 A, 15V/4.33 A, 12V/5 A, 9V/3 A, 5V/3 A to achieve a 65 W
output.
Connecting a USB Type-C cable from a source device to this port on the monitor enables USB ports on the monitor.
(7)
RJ-45 (network) jack
Network (RJ-45) data rate via USB Type-C max speed is 1000 Mbps
Green (left): The network is connected.
Amber (right): Activity is occurring on the network.
NOTE: Supports Wake on Lan (WOL) In-band, Mac Address Passthrough (MAPT) inband (HP models only), and PXE boot. The functionality may vary with PC settings.
NOTE: This network port is fully energy efficient according to IEEE standards (IEEE 802.3az-2010), as long as all connected devices support this feature.
(8)
USB Type-A port
Connects a USB device to transfer data.
(9)
USB Type-C port
(downstream)
Connects a USB Type-C cable to a peripheral USB device and provides data transfer, even when the monitor is in Sleep mode or DC off with OSD Performance mode on. This port charges most devices (up to 15 W), such as a smart phone or a tablet.
NOTE: Cables or adapters may be required (purchased separately).
(10)
USB Type-A port (1), USB
USB port: Connects a USB device, provides data transfer, and (for select products)
Type-A port with battery fast- charges small devices (such as a smartphone) when the computer is on.
charging 1.2 (1)
USB port with battery fast-charging 1.2 (5 V × 1.5 A = 7.5 W): Connects a USB
device, provides high-speed data transfer, and charges small devices (such as a
smartphone), even when the monitor is DC off with OSD performance mode on.
NOTE: Use a standard USB Type-A charging cable or cable adapter (purchased separately) when charging a small external device.
8 Chapter 1 Getting started
Table 1-7 Rear components and their descriptions (curved model)
Component
Description
(1)
Joypad
Press to open the OSD settings.
(2)
Security cable slot
Connects an optional security cable.
(3)
Power connector
Connects a power cord.
(4)
USB Type-A port (1), USB
USB port: Connects a USB device, provides data transfer, and (for select products)
Type-A port with battery fast- charges small devices (such as a smartphone) when the computer is on.
charging 1.2 (1) (located on the
bottom of the monitor)
USB port with battery fast-charging 1.2 (5 V × 1.5 A = 7.5 W): Connects a USB
device, provides high-speed data transfer, and charges small devices (such as a
smartphone), even when the monitor is DC off with OSD performance mode on.
NOTE: Use a standard USB Type-A charging cable or cable adapter (purchased separately) when charging a small external device.
(5)
HDMI port
Connects the HDMI cable to a source device such as a computer.
(6)
DisplayPort
Connects a DisplayPort cable to a source device such as a computer or game console.
(7)
USB Type-C (upstream) port Connects a USB Type-C cable to a source device, such as a computer. This USB
(2)
Type-C port can function as a DisplayPort audio/video input or as a USB 3.0
connection. It can also be used to deliver up to 65 W of power to a device. Power
outputs are 5 V/9 V/12 V/15 V/20 V to achieve a maximum 65 W output.
Connecting a USB Type-C cable from a source device to this port on the monitor enables USB ports on the monitor. It also enables Dynamic Power Delivery between two ports up to 130 W, with one port max up to 100 W, and the other port with the remaining 30 W. For more information, see Changing the Power Mode setting (select products only) on page 31.
(8)
RJ-45 (network) jack
Network (RJ-45) data rate via USB Type-C max speed is 1000 Mbps
Green (left): The network is connected.
Amber (right): Activity is occurring on the network.
NOTE: Supports IT Manageability, Wake on Lan (WOL) In-band, Mac Address Passthrough (MAPT) in-band (HP models only), and PXE boot. The functionality may vary with PC settings.
NOTE: This network port is fully energy efficient according to IEEE standards (IEEE 802.3az-2010) as long as all connected devices support this feature.
Rear components 9
Table 1-7 Rear components and their descriptions (curved model) (continued)
Component
Description
(9)
USB Type-A port
Connects a USB device to transfer data.
NOTE: Use a standard USB Type-A charging cable or cable adapter (purchased separately) when charging a small external device.
(10)
USB Type-A port
Connects a USB device to transfer data, or connects a keyboard to support the hot-key function.
Setting up the monitor
This section describes attaching the monitor stand or wall mount and the
options for connecting your monitor to a PC, notebook, gaming console, or
similar device.
WARNING! To reduce the risk of serious injury, read the Safety & Comfort
Guide. It describes proper workstation setup and proper posture, health, and
work habits for computer users. The Safety & Comfort Guide also provides
important electrical and mechanical safety information. The Safety & Comfort
Guide is available on the web at http://www.hp.com/ergo.
IMPORTANT: To prevent damage to the monitor, do not touch the surface of the
LCD panel. Pressure on the panel can cause nonuniformity of color or
disorientation of the liquid crystals. If this occurs, the screen will not
recover to its normal condition.
IMPORTANT: To prevent the screen from getting scratched, defaced, or broken
and to prevent damage to the control buttons, position the monitor facedown on
a flat surface covered with protective sheet foam or a nonabrasive cloth.
Attaching the monitor stand (flat screen monitor)
Correctly attaching your monitor stand is critical for safe use. This section
describes how to safely attach a stand.
TIP: Consider the placement of the monitor, because surrounding light and
bright surfaces might cause interfering reflections.
NOTE: The procedures for attaching a monitor stand might be different on other
models.
NOTE: Leave the monitor in the box to protect the screen.
1. Open the box so that the monitor head is facedown in the box.
2. Remove the protective covering from the monitor.
10 Chapter 1 Getting started
3. Position the monitor stand on the mounting plate on the rear of the
monitor, and then snap the monitor stand into place.
4. Attach the base to the monitor stand (1), and then tighten the screws (2).
Attaching the monitor stand (curved screen monitor)
Correctly attaching your monitor stand is critical for safe use. This section
describes how to safely attach a stand. TIP: Consider the placement of the
monitor, because surrounding light and bright surfaces might cause interfering
reflections. NOTE: The procedures for attaching a monitor stand might be
different on other models. NOTE: Leave the monitor in the box to protect the
screen. 1. Open the box so that the monitor head is facedown in the box. 2.
Remove the protective covering from the monitor.
Attaching the monitor stand (curved screen monitor) 11
3. Position the monitor stand on the mounting plate on the rear of the
monitor, and then snap the monitor stand into place.
4. Attach the base to the monitor stand (1), and then tighten the screws (2).
CAUTION: Use caution when lifting the monitor from the box as the monitor is
very heavy. IMPORTANT: When you are removing the curved monitor from the box,
be sure that you place both hands on the stand to lift the monitor.
12 Chapter 1 Getting started
Mounting the monitor head
To attach your monitor to a wall using a swing arm or other mounting fixture,
follow the steps in this section to safely and securely connect your monitor.
IMPORTANT: This monitor supports the VESA industry-standard 100 mm mounting
holes. To attach a third-party mounting solution to the monitor head, use four
4 mm, 0.7 pitch, and 10 mm long screws (M4 x 10L). Longer screws might damage
the monitor. Be sure that the manufacturer’s mounting solution is compliant
with the VESA standard and is rated to support the weight of the monitor head.
For best performance, use the power and video cables provided with the
monitor. NOTE: This apparatus is intended to be supported by a UL-listed, CSA-
listed, or GS-listed wall-mount bracket.
Removing the monitor stand
If you decide to use a wall mount instead of the monitor stand that you
attached, first remove the stand. IMPORTANT: Before you disassemble the
monitor, be sure that the monitor is turned off and all cables are
disconnected. IMPORTANT: To position and stabilize the monitor, HP recommends
that two people perform these procedures. 1. Disconnect and remove all cables
from the monitor. 2. Position the monitor facedown on a flat surface covered
by protective sheet made of foam or a
clean, dry cloth. 3. Push up the latch or screw near the bottom center of the
stand where it attaches to the monitor.
Mounting the monitor head 13
4. Remove the stand.
Attaching the monitor head to a mounting device
You might need additional tools such as a screwdriver (purchased separately)
when you attach a mounting device. To avoid damage to your monitor, follow
these instructions. 1. Remove the monitor stand. 2. Press down on the cover
(1), and then gently lift it up (2) to remove the plate surrounding the stand
connector.
14 Chapter 1 Getting started
3. Remove the four screws from the VESA holes located on the rear of the
monitor head, and then remove the monitor stand connector.
4. Depending on your monitor type, attach the monitor head: Flat-screen
monitor: To attach the monitor head to a swing arm or other mounting device,
insert four mounting screws through the holes on the mounting device into the
VESA screw holes on the back of the monitor head.
Curved model: Attach the monitor head to a mounting device first, and then
attach it to a swing arm or other mounting device by inserting four mounting
screws through the holes on the mounting device and into the VESA screw holes
on the back of the monitor head.
IMPORTANT: If these instructions do not apply to your device, follow the
mounting device manufacturer’s instructions when mounting the monitor to a
wall or swing arm.
Connecting the cables
In addition to details about how to connect a cable, this section contains
information about how your monitor functions when you connect certain cables.
Connecting the cables 15
NOTE: Depending on the model, the monitor might be capable of supporting HDMI
or DisplayPort inputs. The video mode is determined by the video cable used.
The monitor automatically determines which inputs have valid video signals.
You can select the inputs through the OSD menu. The monitor ships with select
cables. Not all cables shown in this section are included with the monitor. 1.
Place the monitor in a convenient, well-ventilated location near the computer.
2. Connect one end of the power cord to the power connector on the monitor and
the other end to a
grounded AC outlet. WARNING! To reduce the risk of electric shock or damage to
the equipment: Do not disable the power cord grounding plug. The grounding
plug is an important safety
feature. Plug the power cord into a grounded (earthed) AC outlet that is
easily accessible at all times. Disconnect power from the equipment by
unplugging the power cord from the AC outlet. For your safety, do not place
anything on power cords or cables. Arrange them so that no one can
accidentally step on or trip over them. Do not pull on a cord or cable. When
unplugging the power cord from the AC outlet, grasp the cord by the plug.
NOTE: Choose the illustration that best matches your monitor.
16 Chapter 1 Getting started
3. Connect a video cable. NOTE: The monitor automatically determines which
inputs have valid video signals. To select any input, open the OSD menu and
select Input. Connect one end of an HDMI cable to the HDMI port on the rear of
the monitor and the other end to the HDMI port on the source device.
Connect one end of a DisplayPort cable to the DisplayPort connector on the
rear of the monitor and the other end to the DisplayPort connector on the
source device.
Connecting the cables 17
Add a second monitor by connecting a DisplayPort cable between the DisplayPort
OUT port on the primary monitor and the DisplayPort IN port on a secondary
monitor (select products only).
Connect one end of a USB Type-C cable to the USB Type-C upstream port on the
rear of the monitor and the other end to the USB Type-C port on the source
device. (Use only the HP-approved USB Type-C cable provided with the monitor.)
18 Chapter 1 Getting started
NOTE: The monitor’s USB Type-C port provides network, data, video, and power
delivery (up to 65 W). The host device must be able to support DisplayPort Alt
Mode (video, charging, and USB 3.1) over the USB Type-C connector. 4. Use the
USB Type-A or USB Type-C ports (downstream) on the rear of the monitor to
connect devices such as the ones shown below.
Connecting the cables 19
NOTE: You must connect the USB Type-C cable or USB Type-C to USB Type-A cable
from the source device to the USB Type-C (upstream) port at the rear of the
monitor to enable the USB TypeA ports and USB Type-C port (downstream). This
serves as a USB hub for a mouse, keyboards, phones, external hard drives, and
anything else that is connected via a USB port.
Adjusting the monitor
To support an ergonomic work space, your monitor offers the adjustment options
outlined in this section. WARNING! To reduce the risk of serious injury, read
the Safety & Comfort Guide. It describes proper workstation setup and proper
posture, health, and work habits for computer users. The Safety & Comfort
Guide also provides important electrical and mechanical safety information.
The Safety & Comfort Guide is available on the web at http://www.hp.com/ergo.
- Tilt the monitor head forward or backward to set it to a comfortable eye
level.
2. Adjust the monitor’s height to a comfortable position for your individual workstation. The monitor’s top bezel edge should not exceed a height that is parallel to your eye height. A monitor that is
20 Chapter 1 Getting started
positioned low and reclined might be more comfortable for users with
corrective lenses. Reposition your monitor as you adjust your working posture
throughout the work day.
3. Swivel the monitor head to the left or right for the best viewing angle.
4. You can pivot the monitor head from landscape to portrait orientation
viewing to adapt to your application. CAUTION: HP recommends that you
disconnect all cables before pivoting the monitor from landscape to portrait.
If you pivot the monitor with the cables connected, you might damage the
cables or the connectors. IMPORTANT: If the monitor is not in full height and
full tilt position when pivoting, the bottom right corner of the monitor panel
will come in contact with the base and potentially cause damage to the
monitor. If you are adding an optional speaker bar to the monitor, install it
after pivoting the monitor. The speaker bar will come in contact with the base
when the monitor pivots and potentially cause damage to the monitor or speaker
bar. Adjust the monitor to full height position and tilt the monitor back to
full tilt position (1). Adjusting the monitor 21
Pivot the monitor clockwise or counterclockwise 90° from landscape to portrait
orientation (2).
NOTE: Use the operating system’s display settings to rotate the image on the
screen from landscape to portrait. To rotate the OSD from landscape to
portrait, open the OSD menu and select Image Adjustment, select On-Screen Menu
Rotation, and then select Portrait.
Adjusting the monitor (curved model only)
To support an ergonomic work space, your monitor offers the adjustment options
outlined in this section. WARNING! To reduce the risk of serious injury, read
the Safety & Comfort Guide. It describes proper workstation setup and proper
posture, health, and work habits for computer users. The Safety & Comfort
Guide also provides important electrical and mechanical safety information.
The Safety & Comfort Guide is available on the web at http://www.hp.com/ergo.
- Tilt the monitor head forward or backward to set it to a comfortable eye
level.
2. Adjust the monitor’s height to a comfortable position for your individual workstation. The monitor’s top bezel edge should not exceed a height that is parallel to your eye height. A monitor that is
22 Chapter 1 Getting started
positioned low and reclined might be more comfortable for users with
corrective lenses. Reposition your monitor as you adjust your working posture
throughout the work day.
3. Swivel the monitor head to the left or right for the best viewing angle.
Installing a security cable
As a security measure, you can secure the monitor to a fixed object with an
optional security cable available from HP. Use the key that came with the
optional security cable to attach and remove the lock.
Installing a security cable 23
Turning on the monitor
This section provides important information about preventing damage to your
monitor, startup indicators, and troubleshooting information. IMPORTANT: Burn-
in image damage might occur on monitors that display the same static image on
the screen for 12 or more hours. To avoid burn-in image damage, you should
always activate a screen saver application or turn off the monitor when it
will not be in use for a prolonged period of time. Image retention is a
condition that might occur on all LCD screens. Burn-in damage on the monitor
is not covered under the HP warranty. Press the power button on the monitor to
turn it on. NOTE: Refer to the illustration that best matches your monitor.
24 Chapter 1 Getting started
NOTE: If pressing the power button has no effect, the Power Button Lockout
feature might be enabled. To disable this feature, press and hold the monitor
power button for 10 seconds.
When you first turn on your monitor, a monitor status message is displayed for
5 seconds. The message shows which input is the current active signal, the
status of the auto-switch source setting (On or Off; default setting is On),
the current preset display resolution, and the recommended preset display
resolution.
Another message then appears to ask if you want to keep the monitor in power-
saving mode or switch to performance mode. You can choose which setting you
prefer.
The monitor automatically scans the signal inputs for an active input and uses
that input for the display.
HP watermark and image retention policy
Some monitors are designed with In-Plane Switching (IPS) display technology,
which provides ultrawide viewing angles and advanced image quality. Though
suitable for many applications, this panel technology is not suitable for
static, stationary, or fixed images for long periods of time, unless you use
screen savers.
Applications with static images can include camera surveillance, video games,
marketing logos, and templates. Static images can cause image retention damage
that could look like stains or watermarks on the monitor’s screen.
Image retention damage on monitors that are in use 24 hours per day is not
covered under the HP warranty. To avoid image retention damage, always turn
off the monitor when it is not in use, or use the power management setting, if
supported on your computer, to turn off the monitor when the computer is idle.
Connecting an HP notebook or desktop
You can attach a computer, notebook, gaming console, or similar device to the
monitor with a single USB Type-C connection. The USB Type-C port provides
network, data, video, and power delivery when you connect the device.
NOTE: Be sure that the network cable is connected from the network source jack
to the monitor’s network jack for a network connection through USB Type-C. The
performance of monitor might depend on the host PC.
The host computer must be able to support DisplayPort Alt Mode (video,
charging, and USB 3.1) over the USB Type-C connector and must also be
compatible with USB Type-C ports.
HP watermark and image retention policy 25
To connect a computer, connect one end of a USB Type-C cable to the USB Type-C
port on the rear of the monitor and the other end to the USB Type-C port on
the computer. This USB Type-C cable provides single-cable connectivity for
high-speed data, audio and video, and power delivery. NOTE: The monitor
delivers up to 65 W of power over a USB Type-C connection. When connecting the
host computer via USB Type-C, DC power out does not need to be connected. Do
not connect two power sources (DC power out and USB Type-C) to the host
computer.
USB Type-C mode
When a USB Type-C cable is connected to the computer and Alt mode is detected,
the monitor switches to the USB Type-C mode and the following features are
activated. PXE boot MAC address pass through: Your computer might support MAC
Address Pass Through from the on,
off, sleep, or hibernation states, or only when the computer is on or in the
sleep state. The MAC Address Pass Through is supported for UEFI PXE boot. Wake
on LAN (WOL): Your computer might support WOL from the off, sleep, or
hibernation states, or only when the computer is on or in the sleep state.
WLAN-LAN switching is supported only on select computers running the Windows®
11 or Windows 10 operating systems. Single power on: You can turn on or turn
off the computer and put the computer in sleep mode.
26 Chapter 1 Getting started
2 Using the monitor
This chapter describes how to use your monitor and its features, including
software and utilities, the OSD menu, the function buttons, and power modes.
Downloading software and utilities
You can download and install these files from HP Support. INF (Information)
file ICM (Image Color Matching) files To download the files: 1. Go to
http://www.hp.com/support. 2. Select Software and Drivers. 3. Select your
product type. 4. Enter your HP monitor model in the search field and follow
the on-screen instructions.
Downloading HP Display Center
You can download and install the HP Display Center software from the
Microsoft® store. 1. Select the Microsoft Store app on your desktop or type
Microsoft Store in the taskbar search
box. 2. Type HP Display Center in the Microsoft Store search box. 3. Follow
the on-screen instructions. The tool downloads to the selected location.
The Information file
The INF file defines monitor resources used by Windows® operating systems to
ensure monitor compatibility with the computer’s graphics adapter. This
monitor is Plug and Play compatible, and the monitor will work correctly
without installing the INF file. Monitor Plug and Play compatibility requires
that the computer’s graphics card is VESA® DDC2 compliant and that the monitor
connects directly to the graphics card. Plug and Play does not work through
separate BNC-type connectors or through distribution buffers, boxes, or both.
Using the monitor 27
The Image Color Matching file
The ICM files are data files that are used in conjunction with graphics
programs to provide consistent color matching from monitor screen to printer,
or from scanner to monitor screen. These files are activated from within
graphics programs that support this feature.
NOTE: The ICM color profile is written in accordance with the International
Color Consortium (ICC) Profile Format specification.
Using the OSD menu
You can adjust your HP monitor to suit your preferences. Use the OSD menu to customize the viewing features of your monitor.
To access and make adjustments in the OSD, use the Joypad on the monitor’s rear panel. See Rear components on page 6.
1. If the monitor is not already on, press the power button to turn on the monitor.
2. Press the center of the Joypad.
3. Press the function buttons up, down, left, or right to navigate menu choices. Press the center of the Joypad to make a selection.
The following table lists possible menu selections in the OSD main menu. It includes descriptions for each setting and its impacts on your monitor’s appearance or performance.
Table 2-1 OSD menu options and descriptions for using a button or a controller
Main menu
Description
Brightness +
Adjusts the brightness level of the screen.
Color Image Input
Selects and adjusts the screen color. Adjusts the screen image. Selects the video input signal (DisplayPort, HDMI, USB-C video).
Power
Adjusts the power settings.
Menu
Management Information
Adjusts the OSD menu and function button controls, and selects the language in
which the OSD menu is displayed (the factory default is English).
Adjusts the DDC/CI settings, and returns all OSD menu settings to the factory
default settings.
Opens the Information menu.
Exit
Exits the OSD menu screen.
Using the Joypad buttons
The menu options offer useful actions, and you can customize all except one of
the options to make them even more useful.
NOTE: The actions of the menu options vary among monitor models.
28 Chapter 2 Using the monitor
For information about changing the function of the menu options, see Reassigning the OSD menu options on page 31.
Table 2-2 Menu options and functions
Option
Icon
Menu
Brightness
Color
Volume
Information
Next
Description Opens the OSD main menu, selects a menu item from the OSD, or
closes the OSD menu. Adjusts the monitor screen brightness.
Opens the Color menu where you can select a preset view mode.
Opens the Volume hot-key menu.
Opens the Information menu.
Switches the monitor’s input source to the next active input.
Using the OSD menu (curved model only)
You can adjust your HP monitor to suit your preferences. Use the OSD menu to
customize the viewing features of your monitor.
To access and make adjustments in the OSD, use the Joypad on the monitor’s
rear panel. See Rear components on page 6.
1. If the monitor is not already on, press the power button to turn on the
monitor.
2. Press the center of the Joypad.
3. Press the function buttons up, down, left, or right to navigate menu
choices. Press the center of the Joypad to make a selection.
The following table lists possible menu selections in the OSD main menu. It
includes descriptions for each setting and its impacts on your monitor’s
appearance or performance.
Using the OSD menu (curved model only) 29
Table 2-3 OSD menu options and descriptions for using a button or a controller
Main menu
Description
Brightness +
Adjusts the brightness level of the screen.
Color
Selects and adjusts the screen color.
Image
Adjusts the screen image.
Input
Selects the video input signal (DisplayPort, HDMI, USB-C video).
Split Screen
Turns split screen on and off
Power
Adjusts the power settings.
Menu
Adjusts the OSD menu and function button controls, and selects the language in which the OSD menu is displayed (the factory default is English).
Management
Adjusts the DDC/CI settings, and returns all OSD menu settings to the factory default settings.
Information
Opens the Information menu.
Using the Joypad buttons (curved model only)
The menu options offer useful actions, and you can customize all except one of
the options to make them even more useful.
NOTE: The actions of the menu options vary among monitor models.
For information about changing the function of the menu options, see
Reassigning the OSD menu options on page 31.
Table 2-4 Menu options and functions
Option
Icon
Menu
Next
30 Chapter 2 Using the monitor
Description
Opens the OSD main menu, selects a menu item from the OSD, or closes the OSD
menu.
Switches the monitor’s input source to the next active input.
Table 2-4 Menu options and functions (continued)
Option
Icon
Color
Description Opens the Color menu where you can select a preset view mode.
Volume Split screen
Opens the Volume hot key menu.
Switches the split screen option on or off. NOTE: This option turns on HP
Device Bridge if you have HP Device Bridge installed, or PbP if it is not
installed.
Reassigning the OSD menu options
Except for the Menu option, you can change the action associated with an
option from its default action to a menu option you use more frequently.
To reassign the function buttons:
1. Press the Menu option to open the OSD menu.
2. Select Menu, select Assign Buttons, and then select one of the available
options for the button that you want to assign.
Display mode status
When you turn on the monitor, the status message shows the display mode. The
display mode is also displayed when you change the video input.
Changing the Power Mode setting (select products only)
This section describes how to activate Performance mode. Certain features on
your monitor might require Performance mode to be active.
When in sleep mode, to comply with international power standards, the monitor
default setting is Power Saver mode.
If your monitor supports Performance mode, then to keep the USB ports enabled
when the monitor is in Auto-Sleep Mode, change the Power Mode setting from
Power Saver to Performance.
NOTE: If you are connecting a computer that is not battery powered, the Power
Mode setting must be changed to Performance mode.
To change the power mode setting:
1. Press the Menu button to open the OSD menu.
2. Select Power, select Power Mode, and then select Performance.
3. Select Back and close the OSD.
Reassigning the OSD menu options 31
Using Auto-Sleep Mode
Your monitor has an energy-saving feature called Auto-Sleep Mode, a reduced
power state. This section describes how to activate or adjust Auto-Sleep Mode
on your monitor. When Auto-Sleep Mode is enabled, which it is by default, the
monitor enters a reduced power state when the computer signals low power mode
(absence of either horizontal or vertical sync signal). Upon entering this
reduced power state (Auto-Sleep mode), the monitor screen is blanked, the
backlight turns off, and the power light turns amber. The monitor draws less
than 0.5 W of power when in this reduced power state. The monitor wakes from
Auto-Sleep mode when the computer sends an active signal to the monitor (for
example, when you activate the mouse or keyboard). To disable Auto-Sleep Mode
in the OSD: 1. Press the Menu button to open the OSD, or press the center of
the Joypad to open the OSD. 2. In the OSD, select Power. 3. Select Auto-Sleep
Mode, and then select Off.
Ambient light sensor (select products only)
Select monitors include an ambient light sensor that adjusts the brightness
based on the ambient lighting conditions in your environment. You can turn the
ambient light sensor on or off in OSD under the Brightness menu or from HP
Display Center. For more information about the ambient light sensor, see Front
components on page 4.
NOTE: If you adjust any of the following monitor settings while the ambient
light sensor is on, the ambient light sensor function automatically turns off.
Ambient light sensor settings are also turned off if you manually adjust the
brightness. Dynamic Contrast – When ALS is on, Dynamic Contrast is turned off
and disabled. You cannot turn
Dynamic Contrast on unless you manually turn off ALS. When the ambient light
sensor turns off, you must use the manual brightness controls to adjust
brightness.
DisplayPort multistreaming over USB Type-C (select products only)
If you are using USB Type-C as the primary video input source, you can
multistream to other DisplayPort monitors connected in a daisy-chain
configuration. You can connect to a second monitor in this configuration if
the graphics card in your computer supports this configuration. The number of
monitors you can connect through DisplayPort multistreaming depends on a
number of factors, including the resolutions and scan rates used for each
monitor and the capabilities of your GPU or embedded graphics system. If you
have purchased a new graphics card for your computer, check the manual that
came with your graphics card for further information about its capabilities.
- Be sure that USB Type-C is your primary video input.
32 Chapter 2 Using the monitor
2. Add a second monitor by connecting a DisplayPort cable between the
DisplayPort OUT port on the primary monitor and the DisplayPort IN port on a
secondary monitor. NOTE: Three of the four daisy-chained monitors need to have
DisplayPort IN and OUT video ports. The last monitor in the chain needs only a
DisplayPort IN video port.
3. Set a connected monitor to display the same image as the primary monitor
or a different image. 4. To connect additional monitors, press the Menu button
to open the OSD menu. Navigate to the USB
Type-C configuration and select USB-C Video + USB 2.0. NOTE: All but the final
monitor in the chain must support DisplayPort multistreaming. 5. Connect the
DisplayPort cable from the DisplayPort OUT port of one monitor to the
DisplayPort IN port of the next monitor.
Split-screen (curved model only)
You can connect two computers to the curved monitor via the USB Type-C
upstream ports on the rear of the monitor to use the split-screen
functionality. After you connect the computers, you can enable the virtual
dual display (VDD), picture-by-picture (PbP), or HP Device Bridge split-screen
options.
Using the split screen function buttons
The split-screen option offers useful actions that you can use while in split-
screen mode. For information about changing the function of the menu options,
see Reassigning the OSD menu options on page 31. 1. When the split-screen
option is on, and either PbP or DeviceBridge is selected, the OSD menu is
displayed.
Split-screen (curved model only) 33
2. Select L to switch the monitor to full screen for the left input. 3. Select R to switch the monitor to full screen for the right input. 34 Chapter 2 Using the monitor
4. Select L|R to return to split-screen mode. You can also click PbP to turn
off split screen mode, and then return to the default option or the last
changed or saved button menu.
Using a keyboard, video + mouse (KVM) hotkey
You can press a USB keyboard KVM hotkey that is attached to one of the
monitor’s USB Type-A downstream ports to switch the active video source when
you have multiple computers connected to a monitor.
If you have two computers connected to the two USB Type-C upstream ports on
the rear of the monitor, you can use the KVM hotkey to switch the keyboard and
mouse functions between the two connectors as needed.
Virtual dual display (VDD)
The VDD split-screen is assigned to each valid port which shows two displays
on each monitor that is attached on each port. If you are using VDD, you can
press ctrl key twice to switch between connected hosts. For more information,
see Virtual Dual Display (VDD) (curved model only) on page 35.
Picture-by-picture (PbP)
When you have two computers connected to the same monitor and you enable PbP
mode, two video inputs will be shown picture by picture at the same time on
the monitor. You can switch between active video inputs by pressing ctrl key
twice. For more information, see Using Picture-by-picture (PbP) (curved model
only) on page 36.
HP Device Bridge
Pressing a KVM hotkey is not needed if you are using HP Device Bridge. If you
have HP Device Bridge installed on both computers that are connected to the
monitor, then you can switch keyboard and mouse functions between computers by
simply moving the mouse from one screen to the other. For more information,
see Using HP Device Bridge on page 41.
Virtual Dual Display (VDD) (curved model only)
VDD divides a single screen into two screens (split), driven by a single host
via a single video input. It is available on USB Type-C or DisplayPorts inputs
only.
Using a keyboard, video + mouse (KVM) hotkey 35
You can configure VDD by selecting options from the split-screen feature in
the OSD menu. You can control the arrangement of the displays by using the
display manager software for your OS.
To switch from one video source to the other, you can use a keyboard shortcut.
However, if the USB upstream port is not available, you will need to use the
OSD menu to switch the video input.
Using Picture-by-picture (PbP) (curved model only)
The monitor supports Picture-by-picture (PbP), where one source is positioned
adjacent to another. The monitor default setting for PbP is On. The Assign
Inputs menu (inside the Split-Screen menu) is set to Automatic. When PbP is in
automatic mode: When you select PbP and the monitor has only one active input,
the screen is in full screen single
input mode. When a second active input is attached, the monitor automatically
switches input to split screen PbP mode. When you remove one of the two active
inputs, the monitor switches back to full screen mode. The OSD button menu
also changes along with full screen vs. split-screen mode. If the you would
like to switch the left-side vs right-side video input location from the
default, see the Assign Inputs menu located under Split Screen, and then click
Swap Left/Right screen locations, or select Manual to force a specific input
to each side of the PbP screen. The USB Type-C upstream (host) connection is
set to Auto-Switch USB Host by default. You can manually change this setting
along with the added option to bind a specific USB-C host to a specific
DisplayPort or HDMI input in the OSD USB Host menu located under Split Screen.
The priority in power negotiation goes to the host computer connected to the
USB Type-C port.
36 Chapter 2 Using the monitor
The host computer connected to the USB Type-C port is guaranteed a minimum of
65 W of power and maximum of 100 W of power, or any watts remaining after
power is supplied to the USB Type-C port (130 W minus the power currently
being used by the USB Type-C port, up to a maximum of 100 W). If the USB
Type-C port is using the maximum 65 W of power, then the maximum power
remaining for USB Type-C is 65 W. The total power supply is up to 130 W. When
the host computer is using 100 W, the second host gets the remaining 30 W, and
vice versa.
NOTE: When a host computer that does not have battery power is attached to the
USB Type-C port on the monitor, the Power Mode setting must be set to
Performance mode. For detailed instructions, see Changing the Power Mode
setting (select products only) on page 31.
PbP can be set to On, Manual mode in the Assign Inputs menu (inside the Split-
Screen menu). In this mode, you can control which side of the screen each host
computer appears on (left or right) and which video source is assigned to each
host computer. To change PbP to manual mode:
1. Connect a secondary input source to the monitor.
2. Press one of the OSD buttons to activate the buttons, and then press the
Menu button to open the OSD.
3. In the OSD, select Split Screen, and then select PbP (Picture-by-Picture).
The monitor scans the secondary inputs for a valid signal input and uses that
input for the PbP picture.
4. If you want to change the PbP input, select the Assign Inputs menu.
NOTE: If PbP is set to Off, the monitor displays the image from the host
computer that is selected as the active video input source in the Input OSD
dialog. For more information about the OSD, see Using the OSD menu (curved
model only) on page 29.
If you decide to change PbP back to the default On, Automatic mode:
1. With two host computers connected to the monitor, press one of the OSD
buttons on the rear of the monitor to activate the buttons. Then press the
Menu button to open the OSD. For the location of the OSD buttons, see Rear
components on page 6.
2. In the OSD, select the Split-Screen menu, and then select either PbP
(Picture-by-Picture) or Device Bridge.
The Assign Inputs menu becomes active and you can select the Automatic option.
The monitor scans the secondary inputs for a valid video input source and uses
that source for the PbP image.
NOTE: The Assign Inputs menu is disabled when Virtual Dual Display is
selected, because this is a single-input solution. You can change inputs
through the Input menu, or select the Next Active Input
hotkey.
HP Device Bridge (curved model only)
HP Device Bridge allows two host computers to connect to a single monitor and
enables a single keyboard and mouse to control both host computers by
switching from one computer to the other. The software also allows you to move
files and data from one host computer to the other.
HP Device Bridge is available for the following platforms and must be
installed and active on both host computers for the software to work properly:
HP Device Bridge (curved model only) 37
Windows macOS® Keep these considerations in mind when using HP Device Bridge:
VM simulation systems are not supported. HP Device Bridge works only on select
USB host ports. If one computer has abnormal HP Device Bridge operation caused
by entering sleep, suspend, or
restart mode, unplug both upstream ports, restart the software on both
computers, and then plug in both upstream ports. Device Bridge only works when
the monitor is set to the USB 3.0 option for the USB-C Configuration setting.
Connect the cables
For best results, HP recommends connecting both host computers to the monitor
using the USB Type-C connections. If there is no USB Type-C connection
available, HDMI or DisplayPort connections can be used for the video input,
and an additional USB Type-C-to-USB Type-A data cable needs to be connected to
enable full functionality. NOTE: When connecting using HDMI or DisplayPort
connectors, the USB hub is enabled only if the monitor is also connected to
the computer using a USB Type-C cable, or USB Type-C-to-USB Type-A cable.
Download HP Device Bridge
You must download and install HP Device Bridge on both host computers. NOTE:
If HP Device Bridge is not installed on both of the host computers, you will
not be able to move files or cut-and-paste from one computer to the other.
Choose your operating system.
Windows Open HP Display Center, select the DEVICE BRIDGE tab, and then
select Install Now.
38 Chapter 2 Using the monitor
Go to HP Customer Support – Software and Driver Downloads, follow the on-
screen instructions to find your product, and then download and install Device
Bridge 2.0 from the Software-Solutions section.
macOS Go to HP Customer Support – Software and Driver Downloads, follow the
on-screen instructions to find your product, click Choose a different OS,
select macOS and the version, and then download and install Device Bridge 2.0
from the Software-Solutions section.
Install HP Device Bridge
Use these procedures to install HP Device Bridge for Windows or macOS. Windows
- Go to the HP Customer Support website: http://www.hp.com/support. 2. Select Software and Drivers, and select Other. 3. Enter your monitor model name in the product search box, and select Submit. 4. Select Driver-Display / Monitor.
- Download and install the HP E45c G5 Device Bridge Software. 6. Double-click
HPDeviceBridge_ForWin.exe to start the installation. macOS 1. Go to the HP
Customer Support website: http://www.hp.com/support. 2. Select Software and
Drivers, and select Other. 3. Enter your monitor model name in the product
search box, and select Submit.
Install HP Device Bridge 39
4. Select Choose a different OS, select macOS, and then specify the version.
5. Select Driver-Display / Monitor. 6. Download and install the HP E45c G5
Device Bridge Software. NOTE: HP Device Bridge runs in the background. It must
be active to enable HP Device Bridge functions.
Enable settings for the split screen
Be sure to configure the following settings. For best performance, in the on-
screen display (OSD) settings, be sure that the Split Screen setting for each
monitor is set to Device Bridge, and that Device Bridge Data Transfer is
enabled.
Under Input, be sure that the USB-C Configuration setting is set to USB-C
Video + USB 3.0 to help ensure that bandwidth is available for data transfer.
NOTE: The resolution depends on your monitor.
40 Chapter 2 Using the monitor
Using HP Device Bridge
HP Device Bridge allows two host computers to connect to a single monitor and
transfer files and data between computers using one common keyboard and mouse.
HP Device Bridge must be installed on both host computers for the software to
function properly.
NOTE: Device Bridge only works when the monitor is set to the USB 3.0 option
for the USB-C Configuration setting.
If either of the host computers is disconnected from the monitor: The
remaining connected host computer automatically shows on the monitor in full-
screen mode. The USB upstream connection switches to the remaining connected
host computer to enable the
USB hub and USB devices. The remaining connected host computer can receive up
to 100 W of power. When the disconnected host computer is reconnected: HP
Device Bridge automatically changes the monitor screen to PbP mode. The USB
upstream connection switches to the host computer that is connected to the
first USB
Type-C video port to enable the USB hub and USB devices. Power delivery to
each of the two host computers returns to the original shared levels.
Transferring files and data
After HP Device Bridge is installed and active on both host computers, you can
move files and data back and forth between host computers. The software
enables a single keyboard and mouse to control both host computers by
switching from one computer to the other.
Using HP Device Bridge 41
Follow this procedure to use the drag-and-drop method: 1. Select the file that
you want to transfer. 2. Drag the file from one host computer to the other and
drop it in the selected location. Follow this procedure to use the copy-and-
paste or cut-and-paste method: 1. Right-click the file to be transferred, and
then select Copy or Cut, or highlight the data to be copied. 2. Right-click
the paste location, and then select Paste. The received files are placed in
the /tmp
directory. NOTE: HP Device Bridge cannot be closed while transferring files.
Stopping HP Device Bridge (Windows)
Use this procedure to stop using HP Device Bridge with Windows. 1. Right-click
the HP Device Bridge icon on the taskbar. 2. Select Exit.
Stopping HP Device Bridge (macOS)
Use this procedure to stop using HP Device Bridge with macOS. 1. Select the HP
Device Bridge icon at the top right corner of your screen. 2. Select Exit.
42 Chapter 2 Using the monitor
3 Support and troubleshooting
If your monitor is not working as expected, you might be able to resolve the
issue by following the instructions in this section.
Using the self-test function
To help verify the correct operation of this monitor, a series of startup
images and messages is displayed. These images and messages function as a
self-test. Use the following procedure to start the self-test. 1. Turn off the
monitor and disconnect all of the cables except the power cord. 2. Turn on the
monitor. An image like the one shown here is displayed.
A monitor status message appears next.
The power-on image and monitor status message indicates that the monitor is
working as expected and is looking for a valid video signal. 3. Connect a
video source to the monitor and repeat steps 1 through 2. If no external video
signal is detected, check the video connection to the host computer.
Internal test pattern generator
This monitor includes a built-in test pattern generator called Diagnostic
Patterns to help with diagnosing visual anomalies.
Support and troubleshooting 43
To open Diagnostic Patterns: 1. Turn on the monitor.
NOTE: Video inputs do not need to be connected. 2. In the left column,
navigate to Management. 3. In the middle column, navigate to Diagnostic
Patterns. 4. Perform one of these tasks for the options in the right column:
Highlight an option to see a preview in the background (behind the on-screen
display (OSD) menu.)
Select an option to close the OSD menu and view the test pattern in full
screen. Press any of the menu buttons in the column to exit the full screen
pattern and return to the OSD menu.
To close the Diagnostic Patterns menu, select Back at the bottom of the right
column or select any of the other options in the middle column.
To close the OSD menu, select Exit at the bottom of the left column.
NOTE: You can view the diagnostic patterns with or without an active external
video signal.
Solving common issues
The following table lists possible issues, the possible cause of each issue,
and the recommended solutions.
44 Chapter 3 Support and troubleshooting
NOTE: Always ensure that the BIOS, device firmware, and monitor firmware are updated to the latest version.
Table 3-1 Common issues and solutions
Issues
Possible cause
Solution
Screen is blank or video is blinking.
Power cord is disconnected. Monitor is off.
Connect the power cord. Press the monitor power button.
NOTE: If pressing the power button has no effect, press and hold the power button for 10 seconds to disable the Power Button Lockout feature.
Video cable is improperly connected.
Connect the video cable properly. For more information, see Connecting the cables on page 15.
System is in Auto-Sleep Mode.
Press any key on the keyboard or move the mouse to inactivate the screen blanking utility.
Video card is incompatible.
Open the OSD menu and select the Input menu. Set AutoSwitch Input to Off and manually select the input.
or
Replace the video card or connect the video cable to one of the computer’s on- board video sources.
Image appears blurred, indistinct, or too dark.
Brightness setting is too low.
Open the OSD menu, and select Brightness to adjust the brightness scale as needed.
“Check Video Cable” is displayed on the screen.
Monitor video cable is disconnected.
Connect the appropriate video signal cable between the computer and monitor. Be sure that the computer power is off while connecting the video cable.
“Input Signal Out of Range” is displayed on screen.
Video resolution rate, refresh rate, or both, are set higher than the monitor supports.
Change the settings to a supported setting. See Preset display resolutions on page 52.
The monitor does not enter into a low-power sleep state.
The monitor’s power saving control Open the OSD menu and select Power, select Auto-Sleep
is disabled.
Mode, and then set auto-sleep to On.
“OSD Lockout” is displayed. The monitor’s OSD Lockout function is enabled.
Press and hold the Left button for 10 seconds to disable the OSD Lockout function.
“Power Button Lockout” is displayed.
The monitor’s Power Button Lockout feature is enabled.
Press and hold the Power button for 10 seconds to unlock the power button function.
Monitor has trouble waking from Sleep mode
DisplayPort inputs: Set the DisplayPort hot-plug detection to Always Active.
Power mode monitors: Set the hot-plug detection to Always Active to switch the monitor to Performance mode.
Slow performance from USB
The monitor has a two-lane default for USB-C. On selected products, you can press the Joypad button to open the OSD menu, navigate to the USB Type-C configuration, and then select USB-C Video + USB 3.0 for data transfer prioritization.
Lower refresh rate or color bits
Select USB-C Video + USB 2.0 for refresh rate/color bits prioritization.
LAN connection drop
Check if the LAN driver version on the host PC is up to date.
Solving common issues 45
Button lockouts
The button lockout function is available only when the monitor is on, an
active signal is displayed, and the OSD menu is closed. Holding down the power
button or Left button for 10 seconds disables that button. You can enable the
button again by holding it down for 10 seconds.
46 Chapter 3 Support and troubleshooting
4 Maintaining the monitor
Properly maintained, your monitor can run for many years. These instructions
provide steps you can perform to keep your monitor in the best condition.
Maintenance guidelines
Follow these instructions to enhance the performance and extend the life of
the monitor. Do not open the monitor cabinet or attempt to service this
product yourself. Adjust only those
controls that are covered in the operating instructions. If the monitor is not
operating properly or has been dropped or damaged, contact an authorized HP
dealer, reseller, or service provider. Use only a power source and connection
appropriate for this monitor, as indicated on the label or back plate of the
monitor. Be sure that the total ampere rating of the products connected to the
outlet does not exceed the current rating of the AC outlet and that the total
ampere rating of the products connected to the cord does not exceed the rating
of the cord. Look on the power label to determine the ampere rating (AMPS or
A) for each device. Install the monitor near an outlet that you can easily
reach. Disconnect the monitor by grasping the plug firmly and pulling it from
the outlet. Never disconnect the monitor by pulling the cord. Turn the monitor
off when it is not in use, and use a screen saver program. Doing this can
substantially increase the life expectancy of the monitor.
NOTE: A burned-in image on the monitor is not covered under the HP warranty.
Never block the slots and openings of the cabinet or push objects into them.
These openings provide ventilation.
Do not drop the monitor or place it on an unstable surface. Do not allow
anything to rest on the power cord. Do not walk on the cord. Keep the monitor
in a well-ventilated area, away from excessive light, heat, or moisture.
Cleaning the monitor
Use these instructions to clean your monitor when necessary. 1. Turn off the
monitor and unplug the power cord from the AC outlet. 2. Disconnect any
external devices. 3. Dust the monitor by wiping the screen and the cabinet
with a soft, clean antistatic cloth. 4. For more difficult cleaning
situations, use a 50/50 mix of water and isopropyl alcohol.
IMPORTANT: Do not use cleaners that contain petroleum-based materials such as
benzene, thinner, or any volatile substance to clean the monitor screen or
cabinet. These chemicals might damage the monitor.
Maintaining the monitor 47
IMPORTANT: Spray the cleaner onto a cloth and use the damp cloth to gently
wipe the screen surface. Never spray the cleaner directly on the screen
surface. It can run behind the bezel and damage the electronics. The cloth
should be moist, but not wet. Water dripping into the ventilation openings or
other points of entry can cause damage to the monitor. Allow the monitor to
air-dry before use. 5. After you remove the dirt and debris, you can also
clean the surfaces with a disinfectant. The World Health Organization (WHO)
recommends cleaning surfaces, followed by disinfection, as a best practice for
preventing the spread of viral respiratory illnesses and harmful bacteria. A
disinfectant that is within HP’s cleaning guidelines is an alcohol solution
consisting of 70% isopropyl alcohol and 30% water. This solution is also known
as rubbing alcohol and is sold in most stores.
Shipping the monitor
Keep the original packing box in a storage area. You might need it later if
you ship the monitor or move.
48 Chapter 4 Maintaining the monitor
A Technical specifications
This section contains technical specifications for the physical aspects of
your monitor, such as the weight and viewing dimensions, as well as required
environmental operating conditions and power source ranges.
All specifications represent the typical specifications provided by HP
component manufacturers; actual performance can vary either higher or lower.
NOTE: For the latest specifications or additional specifications for this
product, go to http://www.hp.com/go/quickspecs/ and search for your specific
monitor model to find the modelspecific QuickSpecs.
113 cm (44.5 in) model specifications (DQHD)
This section provides specifications for your monitor.
Table A-1 Technical specifications
Specification
Measurement
Display, wide-screen Type Viewable image size Maximum weight (unpacked) Dimensions (include base) Height (highest position) Height (lowest position) Depth Width Tilt Swivel Environmental requirements temperature Operating temperature Storage temperature Storage humidity Power source Input terminal
113 cm VA 113 cm diagonal 14.60 kg
44.50 in
44.50 in diagonal 32.18 lbs
52.18 cm 37.18 cm 30.70 cm 108.43 cm 5° to 20° 0° ± 10°
20.50 in 14.64 in 12.10 in 42.70 in
5°C to 35°C
41°F to 95°F
40°C to 65°C
40°F to 149°F
5% to 95% (noncondensing)
100 V ac to 240 V ac, 3.5 A, 50 Hz to 60 Hz
One HDMI port, one DisplayPort port, one RJ-45 with Manageability, and two USB Type-C Alt Mode DP ports
Technical specifications 49
80 cm (31.5 in) model specifications (UHD)
This section provides specifications for your monitor.
Table A-2 Technical specifications
Specification
Measurement
Display, wide-screen Type Viewable image size Maximum weight (unpacked) Dimensions (include base) Height (highest position) Height (lowest position) Depth Width Tilt Swivel Pivot Environmental requirements temperature Operating temperature Storage temperature Storage humidity Power source Input terminal
80 cm IPS 80 cm diagonal 8.43 kg
31.5 in
31.5 in diagonal 18.52 lbs
60.34 cm 45.34 cm 22.70 cm 71.40 cm 5° to 20° ± 45° ± 90°
23.76 in 17.85 in 8.95 in 28.11 in
5°C to 35°C
41°F to 95°F
40°C to 65°C
40°F to 140°F
5% to 95% (noncondensing)
100 V ac to 240 V ac, 50 to 60 Hz
One HDMI port, one DisplayPort port, and one USB Type-C Alt mode DP port
68.6 cm (27 in) model specifications (QHD)
This section provides specifications for your monitor.
Table A-3 Technical specifications
Specification
Metric
Display, wide-screen Type
68.60 cm IPS
Viewable image size
68.47 cm diagonal
Maximum weight (unpacked) Dimensions (unpacked with stand)
7.20 kg
U.S. 27.00 in
27.00 in diagonal 15.87 lb
50 Appendix A Technical specifications
Table A-3 Technical specifications (continued)
Specification
Metric
U.S.
Height
54.47 cm
21.44 in
Depth
22.70 cm
8.93 in
Width
61.34 cm
24.15 in
Tilt
5° to 20°
Swivel
± 45°
Pivot
± 90°
Environmental requirements temperature
Operating temperature
5°C to 35°C
41°F to 95°F
Storage temperature
40°C to 65°C
40°F to 149°F
Storage humidity
5% to 95% (noncondensing)
Power source
100 V ac to 240 V ac, 1.8 A, 50 Hz to 60 Hz
Video input terminal
One HDMI port, one DisplayPort port, and one USB Type-C Alt mode DP port
68.6 cm (27 in) model specifications (UHD)
This section provides specifications for your monitor.
Table A-4 Technical specifications
Specification
Metric
Display, wide-screen Type Viewable image size Maximum weight (unpacked) Dimensions (unpacked with stand) Height
68.60 cm IPS 68.47 cm diagonal 7.50 kg
54.70 cm
Depth
22.73 cm
Width Tilt Swivel Pivot Environmental requirements temperature Operating temperature
61.34 cm 5° to 20° ±45° ±90°
5°C to 35°C
Storage temperature Storage humidity
40°C to 65°C 5% to 95% (noncondensing)
U.S. 27.00 in 27.00 in diagonal 16.54 lb 21.54 in 8.95 in 24.15 in
41°F to 95°F 40°F to 149°F
68.6 cm (27 in) model specifications (UHD) 51
Table A-4 Technical specifications (continued)
Specification
Metric
U.S.
Power source
100 V ac to 240 V ac, 50 Hz to 60 Hz
Video input terminal
One HDMI port, one DisplayPort port, and one USB Type-C Alt mode DP port
60.5 cm (23.8 in) model specifications (FHD)
This section provides specifications for your monitor.
Table A-5 Technical specifications
Specification
Metric
U.S.
Display, wide-screen Type Viewable image size Maximum weight (unpacked) Dimensions (unpacked with stand) Height
60.50 cm IPS 60.47 cm diagonal 6.00 kg
50.70 cm
23.80 in
23.80 in diagonal 13.20 lb
19.96 in
Depth
21.10 cm
8.31 in
Width Tilt Swivel Pivot Environmental requirements temperature Operating temperature Storage temperature
53.94 cm 5° to 23° ± 45° ± 90°
5°C to 35°C 40°C to 65°C
21.24 in
41°F to 95°F 40°F to 149°F
Storage humidity Power source Video input terminal
5% to 95% (noncondensing)
100 V ac to 240 V ac, 50 Hz to 60 Hz
One HDMI port, one DisplayPort port, and one USB Type-C Alt mode DP port
Preset display resolutions
The following display resolutions are the most commonly used modes and are set
as factory defaults. The monitor automatically recognizes these preset modes,
and they will appear properly sized and centered on the screen.
113 cm (44.5 in) curved model (DQHD)
This section provides preset display resolutions and preset timing
resolutions.
52 Appendix A Technical specifications
Table A-6 Preset display resolutions
Preset
Pixel format
1
640 × 480
2
640 × 480
3
640 × 480
4
720 × 400
5
800 × 600
6
800 × 600
7
800 × 600
8
800 × 600
9
832 × 624
10
1024 × 768
11
1024 × 768
12
1024 × 768
13
1024 × 768
14
1280 × 1024
15
1280 × 1024
16
1920 × 1080
17
2560 × 1440
18
2560 × 1440
19
3840 × 1080
20
3840 × 1080
21
5120 × 1440
22
5120 × 1440
23
5120 × 1440
24
5120 × 1440
25
5120 × 1440
Table A-7 Preset timing resolutions
Preset
Pixel format
1
640 × 480
2
720 × 480
3
720 × 576
4
1280 × 720
5
1280 × 720
6
1280 × 720
Horz freq (kHz) 31.469 37.500 50.418 31.469 37.879 46.875 62.900 76.319 49.710 48.363 60.023 80.600 97.560 63.981 79.976 67.500 88.787 182.996 66.901 133.801 88.826 104.119 111.076 177.721 244.357
Vert freq (Hz) 59.940 75.000 100.036 70.087 60.317 75.000 100.000 119.999 74.530 60.004 75.029 100.000 120.000 60.020 75.025 60.000 59.951 199.998 60.000 120.000 59.976 70.032 74.999 119.999 164.999
Horz freq (kHz) 15.375 31.469 31.250 37.500 45.000 75.000
Vert freq (Hz) 59.940 59.940 50.000 50.000 60.000 100.000
113 cm (44.5 in) curved model (DQHD) 53
Table A-7 Preset timing resolutions (continued)
Preset
Pixel format
7
1920 × 1080
8
1920 × 1080
9
1920 × 1080
10
1920 × 1080
Horz freq (kHz) 56.250 67.500 112.500 135.000
Vert freq (Hz) 50.000 60.000 100.000 120.000
80 cm (31.5 in) model (UHD)
This section provides preset display resolutions and preset timing resolutions.
Table A-8 Preset display resolutions
Preset
Pixel format
Horz freq (kHz)
Vert freq (Hz)
1
640 × 480
2
720 × 400
3
800 × 600
31.469 31.469 37.879
59.940 70.087 60.317
4
720 × 480
31.469
59.940
5
1024 × 768
6
1280 × 720
7
1280 × 720
48.363 37.500 45.000
60.004 50.000 60.000
8
1280 × 1024
63.981
60.020
9
1440 × 900
10
1600 × 900
11
1600 × 1200
55.935 60.000 75.000
59.887 60.000 60.000
12
1680 × 1050
65.290
59.954
13
1920 × 1080
14
1920 × 1200
15
1920 × 1200
67.500 74.038 74.556
60.000 59.950 59.885
16
2560 × 1440
88.787
59.951
17
3840 × 2160
18
3840 × 2160
67.100 133.313
30.000 59.997
Table A-9 Preset timing resolutions
Preset
Pixel format
1
640 × 480
2
720 × 480
3
720 × 576
Horz freq (kHz) 31.469 31.469 31.250
Vert freq (Hz) 59.940 59.940 50.000
54 Appendix A Technical specifications
Table A-9 Preset timing resolutions (continued)
Preset
Pixel format
4
1280 × 720
5
1280 × 720
6
1920 × 1080
7
1920 × 1080
8
3840 × 2160
9
3840 × 2160
Horz freq (kHz) 37.500 45.000 56.250 67.500 133.313 67.500
Vert freq (Hz) 50.000 60.000 50.000 60.000 59.997 30.000
68.6 cm (27 in) model (QHD)
This section provides preset display resolutions and preset timing resolutions.
Table A-10 Preset display resolutions
Preset
Pixel format
Horz freq (kHz)
Vert freq (Hz)
1
640 × 480
31.469
59.940
2
640 × 480
31.500
75.000
3
720 × 400
4
800 × 600
5
800 × 600
31.469 37.879 46.875
70.087 60.317 75.000
6
1024 × 768
48.363
60.004
7
1024 × 768
8
1280 × 720
9
1280 × 1024
60.023 45.000 63.981
75.029 60.000 60.020
10
1280 × 1024
79.976
75.025
11
1440 × 900
12
1600 × 900
13
1680 × 1050
55.935 60.000 65.290
59.987 60.000 59.954
14
1680 × 1200
74.537
59.689
15
1920 × 1080
16
1920 × 1080
17
1920 × 1200
67.500 83.894 74.038
60.000 74.973 59.950
18
2560 × 1440
88.787
59.951
19
2560 × 1440
111.857
74.971
68.6 cm (27 in) model (QHD) 55
Table A-11 Preset timing resolutions
Preset
Pixel format
1
640 × 480
2
720 × 480
3
720 × 576
4
1280 × 720
5
1280 × 720
6
1920 × 1080
7
1920 × 1080
8
2560 × 1440
9
2560 × 1440
Horz freq (kHz) 31.469 31.469 31.250 37.500 45.000 56.250 67.500 88.787 111.900
Vert freq (Hz) 59.940 59.940 50.000 50.000 60.000 50.000 60.000 59.951 75.000
68.6 cm (27 in) model (UHD)
This section provides preset display resolutions and preset timing resolutions.
Table A-12 Preset display resolutions
Preset
Pixel format
Horz freq (kHz)
Vert freq (Hz)
1
640 × 480
2
720 × 400
31.469 31.469
59.940 70.087
3
800 × 600
37.879
60.317
4
720 × 480
5
1024 × 768
6
1280 × 720
31.469 48.363 37.500
59.940 60.004 50.000
7
1280 × 720
37.500
50.000
8
1280 × 1024
9
1440 × 900
10
1600 × 900
63.981 55.935 60.000
60.020 59.987 60.000
11
1600 × 1200
75.000
60.000
12
1680 × 1050
13
1920 × 1080
14
1920 × 1200
65.290 67.500 74.038
59.954 60.000 59.950
15
1920 × 1200
74.556
59.885
16
2560 × 1440
17
3840 × 2160
18
3840 × 2160
88.787 67.100 133.313
59.951 30.000 59.997
56 Appendix A Technical specifications
Table A-13 Preset timing resolutions
Preset
Pixel format
1
640 × 480
2
720 × 480
3
720 × 576
4
1280 × 720
5
1280 × 720
6
1920 × 1080
7
1920 × 1080
8
3840 × 2160
9
3840 × 2160
Horz freq (kHz) 31.469 31.469 31.250 37.500 45.000 56.250 67.500 133.313 67.500
Vert freq (Hz) 59.940 59.940 50.000 50.000 60.000 50.000 60.000 59.997 30.000
60.5 cm (23.8 in) model (FHD)
This section provides preset display resolutions and preset timing resolutions.
Table A-14 Preset display resolutions
Preset
Pixel format
Horz freq (kHz)
Vert freq (Hz)
1
640 × 480
2
640 × 480
31.469 37.500
59.940 75.000
3
720 × 400
31.469
70.087
4
800 × 600
5
800 × 600
6
1024 × 768
37.879 46.875 48.363
60.317 75.000 60.004
7
1024 × 768
60.023
75.029
8
1280 × 720
9
1280 × 720
10
1280 × 800
37.500 45.000 49.702
50.000 60.000 59.810
11
1280 × 1024
63.981
60.020
12
1280 × 1024
13
1440 × 900
14
1600 × 900
79.976 55.935 60.000
75.025 59.887 60.000
15
1680 × 1050
65.290
59.954
16
1920 × 1080
17
1920 × 1080
18
1920 × 1080
56.250 67.500 83.894
50.000 60.000 74.973
60.5 cm (23.8 in) model (FHD) 57
Table A-15 Preset timing resolutions
Preset
Pixel format
1
640 × 480
2
720 × 480
3
720 × 576
4
1280 × 720
5
1280 × 720
6
1920 × 1080
7
1920 × 1080
Horz freq (kHz) 31.469 31.469 31.250 37.500 45.000 56.250 67.500
Vert freq (Hz) 59.940 59.940 50.000 50.000 60.000 50.000 60.000
High-definition video formats
This section provides high-definition video formats.
Table A-16 High-definition video formats
Preset
Pixel format
Horz freq (kHz)
1
720 × 480
2
720 × 576
3
1280 × 720
4
1280 × 720
5
1920 × 1080
6
1920 × 1080
31.469 31.250 37.500 45.000 56.250 67.500
Vert freq (Hz) 59.94 50.00 50.00 60.00 50.00 60.00
Energy saver feature
This monitor supports a reduced power state.
The reduced power state is initiated if the monitor detects the absence of
either the horizontal sync signal or the vertical sync signal. Upon detecting
the absence of these signals, the monitor screen is blank, the backlight is
turned off, and the power light turns amber. In the reduced power state, the
monitor uses < 0.5 W of power. There is a brief warm-up period before the
monitor returns to its normal operating state.
See the computer manual for instructions on setting the energy saver mode
(sometimes called “power management feature”).
NOTE: This power saver feature works only when the monitor is connected to a
computer that has energy-saver features.
By selecting the settings in the monitor Sleep Timer utility, you can also
program the monitor to initiate the reduced power state at a predetermined
time. When the monitor Sleep Timer utility initiates the reduced power state,
the power light blinks amber.
58 Appendix A Technical specifications
B Accessibility
HP’s goal is to design, produce, and market products, services, and
information that everyone everywhere can use, either on a stand-alone basis or
with appropriate third-party assistive technology (AT) devices or
applications.
HP and accessibility
Because HP works to weave diversity, inclusion, and work/life into the fabric
of the company, it is reflected in everything HP does. HP strives to create an
inclusive environment focused on connecting people to the power of technology
throughout the world.
Finding the technology tools you need
Technology can unleash your human potential. Assistive technology removes
barriers and helps you create independence at home, at work, and in the
community. Assistive technology helps increase, maintain, and improve the
functional capabilities of electronic and information technology.
For more information, see Finding the best assistive technology on page 60.
The HP commitment
HP is committed to providing products and services that are accessible for
people with disabilities. This commitment supports the company’s diversity
objectives and helps ensure that the benefits of technology are available to
all.
The HP accessibility goal is to design, produce, and market products and
services that can be effectively used by everyone, including people with
disabilities, either on a standalone basis or with appropriate assistive
devices.
To achieve that goal, this Accessibility Policy establishes seven key
objectives to guide HP actions. All HP managers and employees are expected to
support these objectives and their implementation in accordance with their
roles and responsibilities:
Raise the level of awareness of accessibility issues within HP, and provide
employees with the training they need to design, produce, market, and deliver
accessible products and services.
Develop accessibility guidelines for products and services, and hold product
development groups accountable for implementing these guidelines where
competitively, technically, and economically feasible.
Involve people with disabilities in the development of accessibility
guidelines and in the design and testing of products and services.
Document accessibility features, and make information about HP products and
services publicly available in an accessible form.
Establish relationships with leading assistive technology and solution
providers. Support internal and external research and development that
improves assistive technology
relevant to HP products and services.
Accessibility 59
Support and contribute to industry standards and guidelines for accessibility.
International Association of Accessibility Professionals (IAAP)
IAAP is a not-for-profit association focused on advancing the accessibility
profession through networking, education, and certification. The objective is
to help accessibility professionals develop and advance their careers and to
better enable organizations to integrate accessibility into their products and
infrastructure.
As a founding member, HP joined to participate with other organizations to
advance the field of accessibility. This commitment supports HP’s
accessibility goal of designing, producing, and marketing products and
services that people with disabilities can effectively use.
IAAP will make the profession strong by globally connecting individuals,
students, and organizations to learn from one another. If you are interested
in learning more, go to http://www.accessibilityassociation.org to join the
online community, sign up for newsletters, and learn about membership options.
Finding the best assistive technology
Everyone, including people with disabilities or age-related limitations,
should be able to communicate, express themselves, and connect with the world
using technology. HP is committed to increasing accessibility awareness within
HP and with our customers and partners.
Whether it’s large fonts that are easy on the eyes, voice recognition that
lets you give your hands a rest, or any other assistive technology to help
with your specific situation–a variety of assistive technologies make HP
products easier to use. How do you choose?
Assessing your needs
Technology can unleash your potential. Assistive technology removes barriers
and helps you create independence at home, at work, and in the community.
Assistive technology (AT) helps increase, maintain, and improve the functional
capabilities of electronic and information technology.
You can choose from many AT products. Your AT assessment should allow you to
evaluate several products, answer your questions, and facilitate your
selection of the best solution for your situation. You will find that
professionals qualified to do AT assessments come from many fields, including
those licensed or certified in physical therapy, occupational therapy,
speech/language pathology, and other areas of expertise. Others, while not
certified or licensed, can also provide evaluation information. You will want
to ask about the individual’s experience, expertise, and fees to determine if
they are appropriate for your needs.
Accessibility for HP products
These links provide information about accessibility features and assistive
technology, if applicable and available in your country or region, that are
included in various HP products. These resources will help you select the
specific assistive technology features and products most appropriate for your
situation.
HP Aging & Accessibility: Go to http://www.hp.com, type Accessibility in the
search box. Select Office of Aging and Accessibility.
HP computers: For Windows products, go to http://www.hp.com/support, type
Windows Accessibility Options in the Search our knowledge search box. Select
the appropriate operating system in the results.
HP Shopping, peripherals for HP products: Go to http://store.hp.com, select
Shop, and then select Monitors or Accessories.
60 Appendix B Accessibility
If you need additional support with the accessibility features on your HP
product, see Contacting support on page 65. Additional links to external
partners and suppliers that may provide additional assistance: Microsoft
Accessibility information (Windows and Microsoft Office) Google Products
accessibility information (Android, Chrome, Google Apps)
Monitor accessibility features
HP monitors enable you to find and configure display settings directly from
your monitor, without needing to use an external device such as a computer,
using multiple types of accessibility enhancements.
Built-in accessibility features
The following accessibility features are built into the monitor. Physical
buttons or a Joypad that are tactilely discoverable. Physical button or Joypad
labels that are displayed on-screen. On-Screen Display (OSD) menu
Menu items, text, and elements meet a 4.5:1 (or greater) contrast ratio.
Focus indication is provided.
Text to Speech (select products/regions only)
Text to Speech converts text into spoken words. You can enable text to assist
you when reading text on the monitor. If your monitor has built-in speakers,
the Text to Speech feature is available on your monitor.
NOTE: The Text to Speech feature is spoken in English only.
What is Accessibility Mode?
Accessibility Mode enables you to use audio navigation and to enlarge items on
the screen. When you turn on Accessibility Mode, the following adjustments are
made: Menu timeout setting is set to the maximum duration of 60 seconds
(default is 30 seconds). Language is set to English, which is the only
language currently supported in Accessibility Mode.
When Accessibility Mode is turned off, the previous language is used. On FHD
monitors, the OSD menu is set to a fixed position in the lower-right quadrant
of the screen. Menu items, text, and other elements meet a 4.5:1 contrast
ratio or greater. Text is enlarged to a 4.8 mm or larger font size.
How do you turn Accessibility Mode on or off?
Turn Accessibility Mode on or off using either physical monitor controls or an
OSD menu.
Monitor accessibility features 61
On a monitor with a Joypad, press and hold the center of the Joypad for four
seconds to turn Accessibility Mode on or off. When Accessibility Mode is
turned on using a physical button, an Accessibility Mode is On message is
displayed. When Accessibility Mode is turned off using a physical button, an
Accessibility Mode is Off message is displayed.
Using the OSD menu To turn on Accessibility Mode, set the language to
English, and then select Management > Accessibility > On. To turn off
Accessibility Mode, select Management > Accessibility > Off.
Standards and legislation
Countries worldwide are enacting regulations to improve access to products and
services for persons with disabilities. These regulations are historically
applicable to telecommunications products and services, PCs and printers with
certain communications and video playback features, their associated user
documentation, and their customer support.
Standards
The US Access Board created Section 508 of the Federal Acquisition Regulation
(FAR) standards to address access to information and communication technology
(ICT) for people with physical, sensory, or cognitive disabilities.
62 Appendix B Accessibility
The standards contain technical criteria specific to various types of
technologies, as well as performance-based requirements which focus on
functional capabilities of covered products. Specific criteria cover software
applications and operating systems, web-based information and applications,
computers, telecommunications products, video and multimedia, and self-
contained closed products.
Mandate 376 EN 301 549
The European Union created the EN 301 549 standard within Mandate 376 as an
online toolkit for public procurement of ICT products. The standard specifies
the accessibility requirements applicable to ICT products and services, with a
description of the test procedures and evaluation methodology for each
requirement.
Web Content Accessibility Guidelines (WCAG)
Web Content Accessibility Guidelines (WCAG) from the W3C’s Web Accessibility
Initiative (WAI) helps web designers and developers create sites that better
meet the needs of people with disabilities or age-related limitations.
WCAG advances accessibility across the full range of web content (text,
images, audio, and video) and web applications. WCAG can be precisely tested,
is easy to understand and use, and allows web developers flexibility for
innovation. WCAG 2.0 has also been approved as ISO/IEC 40500:2012.
WCAG specifically addresses barriers to accessing the web experienced by
people with visual, auditory, physical, cognitive, and neurological
disabilities, and by older web users with accessibility needs. WCAG 2.0
provides characteristics of accessible content:
Perceivable (for instance, by addressing text alternatives for images,
captions for audio, adaptability of presentation, and color contrast)
Operable (by addressing keyboard access, color contrast, timing of input,
seizure avoidance, and navigability)
Understandable (by addressing readability, predictability, and input
assistance)
Robust (for instance, by addressing compatibility with assistive technologies)
Legislation and regulations
Accessibility of IT and information has become an area of increasing
legislative importance. These links provide information about key legislation,
regulations, and standards.
United States
Canada
Europe
Australia
Useful accessibility resources and links
These organizations, institutions, and resources might be good sources of
information about disabilities and age-related limitations.
NOTE: This is not an exhaustive list. These organizations are provided for
informational purposes only. HP assumes no responsibility for information or
contacts you encounter on the internet. Listing on this page does not imply
endorsement by HP.
Mandate 376 EN 301 549 63
Organizations
These organizations are a few of the many that provide information about
disabilities and age-related limitations. American Association of People with
Disabilities (AAPD) The Association of Assistive Technology Act Programs
(ATAP) Hearing Loss Association of America (HLAA) Information Technology
Technical Assistance and Training Center (ITTATC) Lighthouse International
National Association of the Deaf National Federation of the Blind
Rehabilitation Engineering & Assistive Technology Society of North America
(RESNA) Telecommunications for the Deaf and Hard of Hearing, Inc. (TDI) W3C
Web Accessibility Initiative (WAI)
Educational institutions
Many educational institutions, including these examples, provide information
about disabilities and age-related limitations. California State University,
Northridge, Center on Disabilities (CSUN) University of Wisconsin – Madison,
Trace Center University of Minnesota computer accommodations program
Other disability resources
Many resources, including these examples, provide information about
disabilities and age-related limitations. ADA (Americans with Disabilities
Act) Technical Assistance Program ILO Global Business and Disability network
EnableMart European Disability Forum Job Accommodation Network Microsoft
Enable
HP links
These HP-specific links provide information that relates to disabilities and
age-related limitations. HP comfort and safety guide HP public sector sales
64 Appendix B Accessibility
Contacting support
HP offers technical support and assistance with accessibility options for
customers with disabilities. NOTE: Support is in English only. Customers who
are deaf or hard of hearing who have questions about technical support or
accessibility of HP products: Use TRS/VRS/WebCapTel to call
877-656-7058 Monday through Friday, 6
a.m. to 9 p.m. Mountain
Time. Customers with other disabilities or age-related limitations who have
questions about technical
support or accessibility of HP products: Call
888-259-5707 Monday through Friday, 6
a.m. to 9 p.m. Mountain Time.
Contacting support 65
Index
A
accessibility 59, 60, 63, 64 accessibility needs
assessment 60 ambient light sensor 32 assistive technology (AT)
finding 60 purpose 59 AT (assistive technology) finding 60 purpose 59 auto-
adjustment (analog input) 43
C
calling technical support 2 components
front 4 rear 6 connectors DisplayPort 6 mini DisplayPort 6 power 6 customer
support, accessibility 65
D
diagnostics 43 DisplayPort connector 6
F
front components 4
G
getting started 1 getting to know your monitor 2
H
HDMI port 6 HP Assistive Policy 59 HP Device Bridge 37, 41, 42 HP Display
Center 27 HP resources 2 HP support 2
I
installing HP Device Bridge 39 internal diagnostics 43 International
Association of
Accessibility Professionals 60
K
KVM functionality 35
M
menu button 4
O
optimizing image performance (analog input) 43
OSD button 4
P
ports HDMI 6 USB Type-C 6
power connector 6
R
rear components 6 resources, accessibility 63
S
safety information 1 Section 508 accessibility
standards 62 self-test 43 split-screen options 33 standards and legislation,
accessibility 62 support 2
T
technical support 2 Text to Speech 61 transferring files and data 41
U
USB Type-C port 6
V Virtual Dual Display (VDD) 35
W warnings 1
66 Index
References
- HP® Computer and Laptop Store | HP.com
- AccessibilityAssociation
- Laptop Computers, Desktops, Printers, Ink & Toner | HP® United Kingdom
- index | HP® Official Site
- hp.com/support
- ISO/IEC 40500:2012 - Information technology — W3C Web Content Accessibility Guidelines (WCAG) 2.0
- Accessibility Technology & Tools | Microsoft Accessibility
- index | HP® Official Site
- Public Sector Home | HP® Official Public Sector Site
- support.hp.com/drivers
- hp.com/support