UPS 1KVA-3KVA Power Supply Line Interactive User Manual

UPS 1KVA-3KVA Power Supply Line Interactive

Specifications:

• Product: Line-Interactive UPS
• Capacity: 1KVA – 3KVA
• Compliance: CE regulation
• Directives: EMC Directive 2014/30/EU, LVD Directive 2014/35/EU
• Safety Standards: EN 62040 – 1

Product Usage Instructions

Important Safety Instructions:
Before proceeding with the installation and usage of the UPS, it is crucial to adhere to the following safety instructions:

• Save the instructions for future reference.
• Follow all the instructions provided in the manual during installation and maintenance.
• Install the UPS in an ANSI/NFPA75 room with temperature precautions.
• Avoid unauthorized personnel access to batteries.
• Be aware of hazardous electric components inside the unit even when disconnected from the main power.
• Exercise caution with battery circuits and test for safety before any direct contact.
• When servicing inside the battery cabinet or UPS, remove the battery’s pole.
• Replace batteries only with the same type and quantity.
• Ensure fuse replacement with the same type and rating only.

Introduction :
The manual covers Line-Interactive UPS systems ranging from 1KVA to 3KVA. It includes information on basic functions, operating procedures, emergencies, as well as guidelines for shipping, storing, handling, and installation of the equipment. Follow the detailed requirements outlined in this manual for proper installation. Electrical installations should also adhere to local laws and regulations.

Installation:
Follow these steps for the proper installation of the Line-Interactive UPS:

1. Choose a suitable location for the UPS with proper ventilation and access to power outlets.
2. Connect the UPS to a dedicated power circuit to avoid interference.
3. Ensure all connections are secure and follow any specific wiring instructions provided.
4. Power on the UPS and verify that it is functioning correctly.

FAQ:

Q: What should I do if the UPS interferes with my radio or TV reception?
A: If interference occurs, try the following preventive measures:

• Place the receiving antenna in a separate location or orientation.
• Ensure a greater distance between the receiver and the equipment.
• Connect your equipment to an outlet on a separate circuit.
• Contact a technician experienced with radio and TV systems for assistance.

Line-Interactive
1KVA-3KVA

EMC Statement

• These products are tested and thereby comply with the conditions of CE regulation, which established to offer sufficient protection against dangerous interference for installation.
• Installation and use of the equipment should comply with the instructions provided to avoid such interference due to the amount of radiofrequency energy that generates by the equipment; Despite this, we cannot assure that a certain amount of interference may not occur in some installations.
• If by turning on and off, you conclude that the equipment’s harmful interference influences your radio or television reception, use one of the following preventive measures:
  • Place the receiving antenna in a separate location or orientation
  • Ensure a greater distance between the receiver and the equipment
  • Ensure that your Equipment connects to an outlet on a separate circuit
  • Contact a technician experienced with radio and TV or the dealer for technical assistance

Declaration of Conformity Request

• Units labelled with a CE mark comply with the following stander and directives:
  • EMC Directive 2014/30/EU
  • LVD Directive 2014/35/EU
  • Safety: EN 62040 – 1
  • EMC: EN 62040 – 2
• The EC Declaration of Conformity is available upon request for production with a CE mark.

IMPORTANT SAFETY INSTRUCTION

WARNING: SAVE THESE INSTRUCTIONS!!

• WARNING: Manual contains important instructions of UPS and batteries during installation and maintenance. Follow this instruction at all time
• WARNING: It is recommended to install UPS in an ANSI/NFPA75 room in which temperature and humidity are controlled and free from electrically conductive particles. DO NOT expose UPS to direct sunlight or high heat source; DO NOT block off ventilation opening around the housing.
• CAUTION: Before conducting maintenance, repair, or shipment, please turn off everything completely and disconnect them.
• CAUTION: The UPS is NOT applicable for any inductive loads such as motors or domestic appliances like hairdryers, speakers, and fluorescent lamps.
• CAUTION: All interconnection and power cable should be connected ONLY AFTER the UPS shut down and disconnected from main.
• CAUTION: Only use No.26 AWG or larger certified cables to connect UPS and device.
• CAUTION: DO NOT unplug UPS from main power during operation or protective ground will fail. DO NOT disconnect battery under load or shut down may occur.
• CAUTION: Ensure the total leakage current of UPS and the connected equipment under 3.5mA.
• CAUTION: Ensure UPS connects to grounded main power with a fuse or circuit breaker protection.
• CAUTION: Dangerous amount of voltage might still exist even the UPS disconnects from the main power since residual voltage exists due to battery supply.
• CAUTION: Beware of all the details on the cautionary sticker located on UPS.
• CAUTION (No user-serviceable parts): Do not attempt to remove the unit’s cover, no user-serviceable parts inside. Please refer all service to qualified service technicians.
• CAUTION: DO NOT dispose UPS and its batteries to fire, the battery may explode.
• CAUTION: DO NOT attempt to open or mutilate the battery.
• User’s operations: Users only permits to:
  • Turning the UPS unit on and off.
  • Operating the user interface.
  • Connecting data interface cables.
  • Changing the batteries.
• CAUTION: Battery can cause shock and short circuit current. When servicing batteries:
  • Remove watches, rings, or other metal objects.
  • Use tools with insulated handles.
  • Wear rubber gloves and boots.
  • Please DO NOT place any tools or metal parts on top of batteries.
  • Disconnect charging source before connecting/disconnecting battery terminals.
  • Servicing of batteries should be performed or supervised by personnel with necessary precautions and knowledge. Keep unauthorized personnel away from batteries.
• DANGER: Hazardous electric component inside this unit (example: Heat-sinks) remain energized from the battery supply even when the main power is disconnected.
• DANGER: Battery circuit is not isolated from the AC input. Hazardous voltage may exist at battery terminals and ground—test for safety before any direct contact.
• CAUTION: Remove the battery’s pole during service inside the battery cabinet or UPS.
• CAUTION: ONLY replace batteries with the same type and quantity.
• WARNING (Fuses): Ensure fuse replacement with the same type and rating ONLY.

Introduction

The information provided in this manual covers Line-Interactive 1-3KVA uninterruptible power system (UPS). This manual contains basic functions, operating procedures, and emergencies, also including information on how to ship, store, handle, and install the equipment. Only detailed requirements of the UPS units described herein. The installation must carry out according to this manual. The electrical installation must further comply with local legislation and regulations.

Installation

Rear panel view (For reference only)

1. Input
2. Outlet
3. Input breaker
4. Network transient protector
5. RS232 port
6. USB
7. SNMP slot
8. EPO (optional)
9. Outlet breaker

*Figures only display available function; functions are not on unit if not marked.

Connection to Main and Load

• Follow all installation and safety instructions very carefully; failure to do so may cause hazardous situations to personnel and equipment.

• Ensure the main power voltage matches with UPS. (110V/220V)

• For electrical installation, closely observe the nominal current rating of the source.

• Check the equipment’s power requirement to prevent overloading situations.

• Do not connect devices that draw either massive power shortly or half-wave rectified current – such as hairdryer, vacuum cleaner, laser printer, and plotter.
  Note: Although you may use the UPS immediately, maximum back up time will not be available yet. It is recommended to charge the batteries for a minimum of 8 hours before use.

• Connect the input cable to the UPS and the other end to the mains.
  The battery will automatically charge when connecting to the main power.

• Connect the loads to the UPS; Ensure receptacles are connected firmly.

• (Optional) To protect your telecom/internet system, use RJ45/RJ11 cable to install the input/output cable with matching in/out jack.

Operation

Necessary information for the operation of the unit is covered in this chapter. Normally UPS runs automatically, but on a few occasions such as just after installation, all procedures are described herein.

General Description
As Line-Interactive UPS, it is capable of providing clean and stable power to your critical system. While the UPS regulates and filters power fluctuation, it also keeps the battery charged for any emergency.

• Automatic transformer regulates over and under-voltage power.
• During a power failure, the UPS immediately provides backup power from the battery to support your essential equipment.
• Power transference is typically achieved uninterrupted within 4 milliseconds.

Line-Mode/Battery-Mode
UPS will operate in Line-Mode that supports power and charge battery while connected to power. During a power failure, the UPS will switch to Battery- Mode, in which power is maintained from the battery. In case of failure time exceed Battery-Mode duration, UPS will shut down until voltage return to prevent battery discharge.

Diagnostic Test
The diagnostic test automatically executes to check and report UPS status. While the advanced battery management system monitors the conditions of the batteries, it sends early warnings if a battery replacement is needed. Diagnostic tests can also be performed by manual control.

System Configuration
The UPS device and battery make up the system. Depending on site and load requirements, certain additional options are available as tailored solutions. Please consider the following when planning your UPS system:

• The total demand for the protected system shall dictate the output power rating (VA). When measuring demand, please allow a margin for future expansion and calculation error.
• Battery-mode duration needs dictate the battery size. If the load is less than the UPS nominal power rating, then the actual backup time is longer.
• The following options are available:
  • Connectivity options (relay card, SNMP/WEB card)

Panel overview

UPS Control

Control panel functions

Button operation
Cold Start function

• When the main power is disconnected from UPS, it is capable of starting with battery power for users’ needs. Simply start the UPS as the instruction below.
  “On/Off/Test/Silence” button

  • Press and hold the button for 1 second to turn on UPS
  • Press and hold the button for 3 seconds to turn off UPS during operation
  • Press once to start self-test function during Line-Mode
  • Press once to enable/disable alarm buzzer during Battery-Mode
  • “Select” button

• Press this button to view UPS information on LCD Display.

Green mode

• The Green mode feature will enable UPS no-Load or light-load shutdown to maintain power consumption and battery life. During battery mode, the UPS will shut down approximately 4 min with no load/light load operating.
• Green mode can also be enabled or disabled via monitoring software.
• The UPS indicates Green mode with follow up alarm after Regular starting alarm.
• Green Mode enable: No follow up alarm
• Green Mode disable: Triple Beep
• When turning on UPS, keep holding the “On” button until the follow-up alarm occurred. The UPS will switch mode and retain settings until the next manual adjustment.
• Green Mode enable: Double Beep
• Green Mode disable: Triple Beep
• For the 3KVA model: Please press the “ON” button twice during Line-Mode to enable/disable Green Mode.

Note: UPS is delivered with green mode Enabled.

UPS Status Display
UPS status shows in normal display mode. From here, you can go to the UPS meter display by pressing the button. Various measurements are available through UPS meters display; Pressing the button will scroll through the following meters.

UPS Configuration
UPS Manual test

• Manual tests for UPS or battery can be conducted from the UPS configuration as well and are functional even when the UPS is not charging the battery.
• Simple test: It’s recommended to conduct a simple simulation test when
  • The first use of UPS.
  • Adding new loads.
  • 6 months’ regular check-up.
• Switch on the UPS and wait for the power indicator to light up, then unplug UPS to simulate the main power failure.
• Manual Battery Test: Press the “test” button once. UPS will automatically conduct a self-test. Please note that the UPS will briefly switch to battery mode.

UPS Monitoring Connection

UPSMON Pro software (Or other power monitoring software) can further utilize the UPS with warning reminders, monitoring, control shut down, and setting adjustments. Using monitoring features requires connecting the UPS to a computer or the internet

• Connect UPS to Computer with USB / RS232 port.
  • Locate the USB/RS232 port on UPS.
  • Connect with factory-provided/approved communication cable.
  • Ensure your computer can install and support power management software.
  • Note: Either USB Port or RS232 port, only one port will function at a time.
• Connect UPS with SNMP card
  • SNMP card allows UPS management and monitoring over a network or internet.
  • For more information, please contact for technical assistance.
• UPS RS232 port
  • The RS-232 interface uses a 9-pin female D-sub connector.
  • The RS-232 port carries the data about utility, load, and UPS.
  • Detail information about interface ports pins and their functions are available upon request. Please contact for technical assistance.

Maintenance

Please read the following instruction to ensure your safety and maintain a longer product lifetime. This section contains detailed information about moving, maintaining, and placing the UPS. With a minimal amount of maintenance, you can expect the UPS to function smoothly.

Transportation
Please handle UPS with extreme caution since a high amount of energy is within the batteries. Keep the unit in position as marked on the packaging and never drop the unit.

Storage
Please read the following instructions if the UPS is not installed immediately:

• Store the equipment as is in its original packing and shipping carton.
• Do not store in temperatures outside the range of +15°C to +25°C.
• Protect the equipment from wet or damp areas and moist air.
• To maintain the vitality of the batteries, please recharges the UPS at least 8 hours every six months.

Operation
CAUTION: Ensure that all environmental concerns and requirements are met according to safety instruction; otherwise, the safety of installation personnel cannot be guaranteed since the unit may malfunction.

• Please ensure no flammable substances such as gases or fumes.
• Avoid extreme temperature and humidity. Protect the equipment from moisture.
• Ensure there is enough space (300mm or above recommended) at the rear and side of UPS for proper ventilation.
• Ensure that the front of the UPS remains clear for user operation.
• Only authorized agents or technicians may service the unit.
• Do not open the UPS cabinet. Components may contain hazardous or fatal voltage.
• Output receptacles may carry live voltage without connecting to the main power.
• Pay special attention to UPS air inlet; do not let it coved by dust.

Battery

1. Maintenance
2. The reliability of the battery is heavily related to the environmental issue.
3. At the temperature of 25 degrees Celsius, A regular 6-12 months’ checkup is advised.
4. Replacement
5. Caution: Read safety instruction before proceeding.
6. In all the following steps and factory stander:
7. The black battery cable is the negative (-) pole
8. The red battery cable is positive (+) pole
9. Caution: Avoid battery positive port directly contacts with metal. (including UPS cover) Caution: Do not remove the battery during battery-mode.

For Tower Type

1. Please turn off UPS and disconnect all main and load before proceeding
2. Hold the top two corners of the front panel; Press and pull out lightly. Then, push down to unlock the bottom tenon
3. Remove the battery cover, disconnect battery cable, then remove the battery.
4. Replace with the same type and quantity of battery
5. Reinstall new battery back in UPS.
6. Reinstall the battery cover and front panel.

Caution: The 3KVA model contains plastic cover on battery for short circuit protection. For safety reasons, retain the plastic cover on battery.

For Rack Type

1. Please turn off UPS and disconnect all main and load before proceeding.
2. LCD model: From the middle of the front panel, hold the Display-side inner corner and pull out lightly. Then, push sideways to unlock the other tenon.
3. Remove the battery cover, disconnect battery cable, then remove the battery.
4. Replace with the same type and quantity of battery.
5. Reinstall the new battery into UPS.
6. Reinstall the battery cover and front panel.

APP-A. Troubleshooting

Troubleshooting procedures give simple instructions in determining UPS malfunctions. Start the troubleshooting procedure if you witness any alarm indication.

• Alarm
  The UPS has an audible alarm. When different situations occurred, UPS will alert users with display and buzzer.

• Battery-mode (Slow alarm)
  During battery mode, the alarm will beep every 4 seconds. The alarm will stop when UPS return to Line-mode.

• Battery-Low (Rapid alarm)
  During Battery-low (less than 30%), the UPS will beep every 1 second. The alarm will stop when UPS shutdown or returns to Line-mode.

• Overload/Fault (Constant alarm)

  • When UPS operating with load exceeded its maximum capacity, UPS will emit a continuous alarm to warn an overload condition. UPS will automatically turn off to protect your essential load. Please consider remove or shutdown less-essential loads.
  • Also, when the unit encounters other problems (battery failure, charger failure), the unit emits the alarm. Please refer to the function description and troubleshooting chart to identify the precise cause.

• Silencing Alarm

  • Here is the instruction to mute the active alarm or future alarm notification:
  • Note: During battery-mode, if the battery is low on power, the alarm will sound regardless of silent-mode enable/disable.
  • Silent alarm Enable/Disable: Press the “on” button during the Battery-Mode alarm.
  • If troubleshooting does not include or resolve your situation, feel free to contact for technical assistance.

UPS can’t operate switching on. No lights on,

no warning sounds appear

| Power source mistake or low battery power| Check main power source connection If operating with battery power, ensure enough charging time for UPS
Time of pressing the button is too short| Press and hold the “ON” button for a longer duration
Output short circuit or overload on UPS| Turn off UPS and take off all load Check for any potential internal short circuit Then attempt to turn on UPS again
Hardware failure| Contact for technical assistance
Battery out of order| Replace battery or contact for technical assistance
UPS always remain on battery-mode regardless of main power connection| No power source input| Check the main power source and cable
Fuse melted or Circuit breaker tripped| Reset the breaker or replace the fuse (spare fuse is in UPS inlet.)

then restart the UPS

The main voltage is out of the UPS input range| UPS functions normally, check your main power voltage
Overload indicator lit or constant buzzer beeping| UPS load exceed capacity; UPS overloading| Remove or shut down the less essential load
Battery mode duration below expectation| Batteries aren’t fully charged Batteries are worn out or faulted| Ensure enough recharge time for UPS Run a self-test to check battery status Replace UPS battery if result remainunsatisfied
The charger is out of order| Contact for technical assistance
Green mode enabled. No-load or light load shutdown engaged| Operation normal. Turn off green mode to disable such function
The battery fault indicator occurred| Battery not connected| Check the UPS batteries; make sure they are well connected
Battery out of order or damaged| Replace battery
Fault indicator or all indicator are flashing| Hardware failure| Contact for technical assistance

APP-B Technical Specifications

Model| Tower- 1000| Tower- 1500| Tower- 2000| Tower- 3000
---|---|---|---|---
Rack- 1000| Rack- 1500| Rack- 2000| Rack- 3000
Configuration
Capacity (VA)| 1000VA| 1500VA| 2000VA| 3000VA
Capacity (Watts)| 800W| 1200W| 1600W| 2400W
Input
Voltage| 100 / 110 / 120 VAC or 220 / 230 / 240 VAC| 220 / 230 / 240 VAC
Input Voltage Range| 75 – 150 or 165 – 300 VAC| 165 – 300 VAC
Input Frequency Range| 50 Hz / 60 Hz ±10% (Auto Sensing)
Output
Waveform| Pure Sine Wave
Voltage| 100 / 110 / 120 VAC or 220 / 230 / 240 VAC| 220 / 230 / 240 VAC
Frequency| 50 Hz / 60 Hz ±0.5%
Transfer Time| 2-4 ms (Typical)
Protection
Full Protection| Overload, Surge, Short Circuit
Tele Communication| RJ11 / RJ45
Battery
Type Quantity (Tower)| 12V 7Ah x 2| 12V 7.2Ah x 2| 12V 9Ah x 2| 12V 7Ah x 4
Type Quantity (Rack)| 12V 7Ah x 2| 12V 7.2Ah x 2| 12V 9Ah x 2| 12V 7Ah x 4
Sealed, Maintenance Free| Yes
Typical Recharge Time| 3-4 hr to 90%
Management & Communication
Indicator (Tower)| LCD Panel
Indicator (Rack)| LCD Panel (Auto rotation)
Communication Port (Tower)| USB B type, RS232 & SNMP SLOT
Communication Port (Rack)| USB B type, RS232 & SNMP SLOT
Physical

Tower

| Dimensions (WxDxH) (mm)| 140 x 380 x 210| 170 x 450 x 226
Weight (kgs)| 14| 15| 17.5| 25.4
Shipping Dimensions (mm)| 258 x 487 x 326| 298 x 356 x 553
Shipping Weight (kgs)| 15.4| 16.4| 18.9| 28.2

Rack

| Dimensions (WxDxH) (mm)| 428 x 431 x 84| 428 x 562 x 84
Weight (kgs)| 14.4| 16.7| 18.8| 26.5
Shipping Dimensions (mm)| 577 x 590 x 211| 577 x 720 x 211
Shipping Weight (kgs)| 18.2| 20.4| 22.6| 30.5
Alarm
Overload / Fault| Continuous Beeping
Battery Mode| Beep every 4 seconds
Low Battery| Beep every 1 second
Environment
Operating Humidity| 0-90% RH at 0-40°C (Non-condensing)
Audible Noise| Less than 40 dB

• • Specifications are subject to change without further notice.
• • Specifications are for reference; actual information should be based on the real product.

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