Xplora XGO2 Smartwatch Phone for Kids User Guide

: June 4, 2024
: Xplora

Table of Contents

Welcome
Box contents
XGO2 SIM card speciﬁcation
Watch Button
Charging the Watch
Download Xplora App
Correct disposal of this product
Declaration of Conformity
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

XGO2 Smartwatch Phone for Kids
myxplora.com
Xplora Technologies AS
Øvre Slottsgate 27, 0157 Oslo, Norway
User Guide

Welcome

Thank you for choosing Xplora. We hope that you and your child enjoy this new and more exciting way of exploring the world.
XGO2 SIM card activation:
If your XGO2 watch comes with a pre-installed or bundled SIM card, please
visit start.myxplora.com/gb/xgo2 or
NO: start.myxplora.com/no/xgo2
SE: start.myxplora.com/se/xgo2
Fl: start.myxplora.com/filxgo2
for further instructions to activate your SIM card.
IMPORTANT : If you choose to use your own SIM card, you must remove the PIN code from the SIM card before use.
For further information, please visit
start.myxplora.com/gb/xgo2 or
NO: start.myxplora.com/no/xgo2
SE: start.myxplora.com/se/xgo2
Fl: start.myxplora.com/fi/xgo2

Box contents

Check the box contents:

Xplora XGO2 Smartwatch Phone for Kids

NOTE : Please use Xplora’s authorized accessories.
CAUTION : Do not remove or attempt to remove the sealed battery, there is a risk of explosion if the battery is tampered with. If you have a problem with the battery, please contact our Customer Support Service via support@myxplora.com.

XGO2 SIM card speciﬁcation

XPLORA 4 accepts only nano-size SIM card
Install SIM card:

Xplora XGO2 Smartwatch Phone for Kids - e SIM car

Watch Button

Power / SOS / Return Button

Press and hold for 10 secs to turn the watch on.
If the watch is not paired with the Xplora App, press and hold the button for 10 secs or choose “Power Off” under the Setting menu to turn the watch off.
If the watch is paired with the Xplora App, press and hold the button for 5 secs to initiate the SOS function. “Power off” will be under the Setting menu.
Short press the button to turn the screen on and off, or to return to the home menu.

Reset Button If the watch is not working, press the Reset Button for more than 10 sec to perform a hard reset.

Charging the Watch

Use only Xplora-authorised magnetic charging cable.
Connect the magnetic charger as shown.
Charge for the watch more than 15 minutes from empty before use. Please use an output voltage of 5V and a current of above 500mA.

Download Xplora App

The Xplora App is available in the Apple and Google App stores. Search “Xplora” to find the App.
NOTE : Please ensure that you download the correct App for your Xplora watch.

Activation procedure for XGO2

Ensure the SIM has a sufficient voice and data allowance.
If necessary, charge the watch.
Open Xplora App and create your guardian account if using it for the first time.
From the watch, click the “OR code” menu in the Setting menu.
From the App, scan the QR code shown on the watch screen.
Provide your child’s profile information as well as the phone number of the watch.
Follow the instructions to complete the activation on the App.

NOTE : The service performance may vary depending on the mobile network coverage. Feel free to contact us via support@myxplora.com for further assistance.

Correct disposal of this product

(Waste Electrical & Electronic Equipment)

**** This marking on the product, accessories, or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste.
To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources.
Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take these items for environmentally safe recycling.
Business users should contact their suppliers and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal. This product is RoHS compliant.

Declaration of Conformity

Xplora Technologies AS hereby declares that this Xplora smartwatch phone for kids (Model name:
XGO2) is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU.
XGO2 complies with the RF (Radio Fréquences) standards by CE, when used next to mouth at a distance of 10mm and properly worn on the body.
The highest SAR value reported for this device type when tested next to the mouth is 0.72W/kg (legal limit: 4W/kg (10g))and when properly worn on the body is 2/kg (legal limit: 4W/kg(10g)).
A copy of the original declaration of conformity can be found at start.myxplora.com. Alternatively, you may contact Xplora customer support via support@myxplora.com.

Frequency	Power
GSM 2/3/5/8	32dBm
WCDMA 1/8	22dBm
LTE-FDD 1/3/7/8/20	22dBm
Bluetooth	4dBm
Bluetooth LE	Adam
2.4 b/g/n	14dBm/12dBm/10dBm
EUT operating temperature range	-10°C to 45°C
Highest SAR value	2.0W/kg ICNIRP