Xplora X5 Play Smartwatch Phone for Kids User Guide

June 14, 2024
Xplora

X5 Play
Xplora Smartwatch Phone for Kids

Welcome

Thank you for choosing Xplora. We hope that you and your child enjoy this new and more exciting way of exploring the world.

X5 Play SIM card activation:
If your X5 Play watch comes with a preinstalled or bundle SIM card, please visit at https://activate.myxplora.com for further instructions to activate your SIM card.
IMPORTANT: If you choose to use your own SIM card, you must remove the PIN code from the SIM card before use.
For father information, please visit https://start.myxplora.com

Box contents

Check the box contents:

Xplora X5 Play Smartwatch Phone for Kids - Check the
box

NOTE: Please use Xplora authorised accessories.

CAUTION: Risk of explosion if battery is replaced with a different type. Do not remove or attempt to remove the non-user- replaceable battery.
If you have a problem with the battery, please contact the customer support service.

X5 Play SIM card specification

Xplora X5 Play Smartwatch Phone for Kids - Play SIM
card

Watch Button

Power / Home / SOS Button

  1. Press and hold for 10 sec to turn it on.
  2. Short press to return the home menu.
  3. Press and hold for 5 sec to initiate SOS.

NOTE: If the watch is not working, press the Power Button for more than 15 sec to perform a force reboot.

Charging the Watch

  1. Use only Xplora authorised magnetic  charging cable.
  2. Connect the magnetic charger as shown  below.
  3. Charge the watch for more than 15  minutes from empty before use.
    PleaseuseanoutputvoltageofDC5V  and a current of 1A.

Download Xplora App

The Xplora App is available in the Apple App store and Google Play store. Search ”Xplora” to find the App.
NOTE: Please ensure that you download the correct app for your XPLORA watch.
Activation procedure for X5 Play

  1. Ensure the SIM has sufficient voice and data allowance.
  2. If necessary, charge the watch.
  3. Open Xplora App and create your guardian account if using for the first time.
  4. From the watch, click “QR code” menu in Setting menu.
  5. From the App, scan the QR code shown on the watch screen.
  6. Provide your child’s profile information as well as the phone number of the watch.
  7. Follow the instructions to complete the activation on the App.

NOTE: The service performance may vary by the mobile network coverage.
Feel free to contact us via support.amazon@xplora.com for further assistance.

Correct disposal of this product

(Waste Electrical & Electronic Equipment)

**** This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste.
To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources.
Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take these items for environmentally safe recycling.
Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal. This product is RoHS compliant.

Declaration of Conformity

Xplora Technologies AS hereby declares that this Xplora smartwatch phone for kids (Model name: X5 Play) satisfies all the technical regulations applicable to the product within the scope of UK Radio Equipment
Regulations 2017, UK Electrical Equipment (Safety) Regulations 2016, and UK Electromagnetic Compatibility Regulations 2016.
It complies with the RF standards when used next to mouth at distance of 10mm and properly worn on the body. The highest SAR value reported for this device type when tested next to the mouth is 1.188W/kg (legal limit: 2.0W/kg (10g)) and when properly worn on the body is 2.359W/kg (legal limit: 4.0W/kg (10g)).
A copy of the original declaration of conformity can be found at https://start.myxplora.com.
Alternatively, you may contact Xplora customer support via support.amazon@xplora.com.

Frequency Power
GSM 900 33.21dBm
GSM1800 30.5dBm
WCDMA B1 22.27dBm
WCDMA B8 22.72dBm
LTE-FDD B1 22.99dBm
LTE-FDD B3 22.82dBm
LTE-FDD B7 22.69dBm
LTE-FDD B8 22.84dBm
LTE-FDD B20 22.34dBm
LTE-TDD B38 22.35dBm
LTE-TDD B40 21.77dBm
Bluetooth 7.4dBm
Bluetooth LE 2.8dBm
2.4b/g/n 13.2dBm
EUT operating temperature range -10℃ to 45℃
Hight SAR value (W/kg) 10g – Front of face 1.188 W/kg (2.0W/kg)
Hight SAR value (W/kg) 10g – Limbs 2.359W/kg (4.0W/kg)

FCC Statement

This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
NOTE: The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user’s authority to operate the equipment.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.
  • This device and its antenna(s) must not be co-located or operating in conjunction with any other antenna or transmitter.

RF Exposure Information and Statement
X5 Play (FCC ID: 2AVMJX5P) has been tested against the SAR limit of USA (FCC). The highest SAR value reported under this standard during product certification for use at the mouth is 1.249 W/kg (legal limit: 1.6W/kg (1g)) and when properly worn on the body is 1.077W/kg (legal limit: 4.0W/kg (10g)).
Both devices were tested for typical body-worn operations with the back of the handset kept 0mm from the body. To maintain compliance with FCC RF exposure requirements, use accessories that maintain a 0mm separation distance between the user’s body and the back of the handset.
The use of belt clips, holsters and similar accessories should not contain metallic components in its assembly. The use of accessories that do not satisfy these requirements may not comply with FCC RF exposure requirements and should be avoided.

Frequency Power
GSM 850 31.5dBm
GSM 1900 30dBm
WCDMA B2 22.5dBm
WCDMA B4 22dBm
WCDMA B5 22.5dBm
LTE-FDD B2 23dBm
LTE-FDD B4 23dBm
LTE-FDD B5 23dBm
LTE-FDD B7 23dBm
LTE-FDD B12 23dBm
Bluetooth 9dBm
Bluetooth LE 3dBm
2.4b/g/n 16dBm
EUT operating temperature range -10℃ to 45℃
Hight SAR value (W/kg) 1g – Front of face 1.249 W/kg (1.6W/kg)
Hight SAR value (W/kg) 10g – Limbs 1.077 W/kg (4.0W/kg)

IC statement

This device complies with RSS-247 of Industry Canada. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
This Class B digital apparatus complies with Canadian ICES-003.
Excessive sound pressure from earphones and headphones can cause hearing loss.

Note:
IC e-labelling can be seen from the watch’s “Setting” menu under “About”.

xplora.com
Manufacturer: XPLORA Technologies AS
Address: Nedre Slottsgate 8, 0157 Oslo, Norway

References

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