IPVIDEO V2.6.19 Halo Device Manager User Guide

User Guide
a Motorola Solutions Company
HALO DEVICE MANAGER (HDM) MANUAL
v2.6.19

V2.6.19 Halo Device Manager

Brought to you by:
1490 North Clinton Ave, Bay Shore NY 11706
www.ipvideocorp.com • info@ipvideocorp.com • 631.969.2601

©2024  IPVideo Corporation. All Rights Reserved. This manual or parts thereof may not be reproduced in any form unless permitted by contract or by written permission of IPVideo Corporation.
ABOUT THIS DOCUMENT
This manual is intended for administrators and users of IPVideo HALO Smart Sensor and is applicable to HALO v2.00, 2C, 3C and 3C-PC with firmware versions 1.53 and later. It includes instructions for using the HALO Device Manager software product on your network. Previous experience of networking will be of use when using this product. Later versions of this document will be posted at https://halodetect.com/resources/
TRADEMARK ACKNOWLEDGEMENTS
IPVIDEO CORPORATION and HALO SMART SENSOR and HALO DEVICE MANAGER are registered trademarks or trademark applications of IPVideo Corporation in various jurisdictions. All other company names and products are trademarks or registered trademarks of their respective companies.
SUPPORT
Should you require any technical assistance, please contact your IPVideo Corporation Authorized Reseller. If your questions cannot be answered immediately, your reseller will forward your inquiries through the appropriate channels to ensure a rapid response. If you are connected to the Internet, you can download user documentation and software updates. https://halodetect.com/resources/

Technical Support via Telephone: 631-647-9970
Live technical support is available Monday through Friday (excluding holidays) between the hours of 8 AM and 7 PM Eastern Standard Time.
Technical Support via Email: techsupport@ipvideocorp.com
Knowledge Base: https://halodetect.com/knowledge-base

INTRODUCTION

HALO Smart Sensor is an IoT device that detects environmental changes that occur in many locations including privacy concern areas where surveillance cameras can’t be installed.
HALO DEVICE MANAGER (HDM) is an administration tool leveraged to configure and manage HALO Smart Sensors on accessible networks. Some features of HDM include finding HALOs on accessible networks, install/update firmware, commit configuration changes, backup device settings, and view device status.
For multi-site management and analysis reporting check out the features of the Cloud Portal.
https://halodetect.com/product-info/halo-cloud

SETUP PREREQUISITES

1. Install HDM:
   • Download HDM from the IPVideo website at: https://halodetect.com/resources /firmware-tools/
   • Run the installation file.
   • Run the HDM software tool by double clicking on the HALO Device Manager icon.
   • “Accept” EULA.

2. One or more HALO Smart Sensor devices connected to a standard office network where the steps in the HALO Installation Procedure have been followed resulting in confirmation that the device is operating and physically connected to the network.

3. The network will typically include a DHCP server to provide an IP Addresses, in the absence of one HDM can find HALOs with an APIPA (Automatic Private IP Addresses) on a local network.

4. If static addressing is planned, then the correct subnet mask, gateway address, and DNS address must be known.

5. An accessible Windows 10 or higher PC connected to the same network with a Chrome web browser installed.

FINDING HALO SMART SENSORS ON A NETWORK

Start HALO DEVICE MANAGER (HDM) on the PC by double clicking the program icon. (The window can be resized and moved as needed and will be saved for next use.)

DEVICE SCAN / ESTABLISHING CONNECTION
There are 3 different search options under Devices tab:

• Device Scan: Scans the same network that the HDM host is connected.
• IP Scan: Custom IP Range of any local routable, unblocked internal networks.
• IPv6 Scan: Scans IPv6 on the same network that the HDM host is connected.

Each are explained in further detail in the Device Menu section later in this guide.

FIRST TIME SETUP

HDM which is the preferred method for setting up multiple HALOs at once, however it can also be done by typing the HALO device’s IP address in Google Chrome as shown in the Administrator Manual at https://halodetect.com/resources/manuals-guides/.
Any devices that have not been initialized will show up with blue text and a tab for First-Time Setup will appear. You could also select a single HALO (double-click Sel to deselect all and select one) and click Actions -> Open Web Page. Setup User
Click the tab First-Time Setup. A prompt to setup a user for the device will appear. Type in admin next to “User” and desired password next to “Password”. Setup Device Information

• Setup Device name for what the Halo will be viewable as.
• Setup Timezone using the drop-down information
• Setup Country using the drop down.

NOTE: To avoid losing current presets and settings due to First Time Setup use HDM.
To avoid the First-Time Setup button. Open Actions / User Management / Change Password and Type to reset your user and password.  Setup HALO Device
The final Setup for the device is the IPVideo License Agreement. Left textbox is the IPVideo Corporation
End User License Agreement.
Right text box is the Privacy Policy.
The user reading the Agreement and Policy shall fill out the information below for “Name”, “Organization”, “Email”, “Phone”.
Device Setup Complete
Once the setup requirements are met HDM will reboot the selected HALOs. You may see a status of “running, not ready” as it reboots and reconnects using the new credentials.
Status will change to connected once back online.

DEVICES

Search for HALO Smart Sensors on the network. There are different ways to do this:
Device Scan
Searches for HALOs that are on the local network.  This search does not cross subnets and returns IPv4 IP Addresses.
IP Scan
Searches for HALOs using a starting IP address and a quantity of IP addresses from that starting point. For example
“Start IP Address”: 192.168.1.11 & “Number Of IP Addresses”: 50 will search 192.168.1.11 – 192.168.1.60 for HALO’s. This search does look at each IP address in the sequence 1 at a time, thus it is recommended to include only the range required to be searched.
IPv6 Scan
Searches for HALOs that are on the local network. This search does not cross subnets and returns IPv6 IP Addresses. Add Device
This adds a single HALO using a specific IP Address.
This method requires the “Port” number. “User” and “Password” can also be supplied if the HALO is not using the default or if they were not previous entered for HDM to use.
Using a single method to search, then repeating that method or using another method will continue to add HALOs to the list of found devices.  This will not remove HALOs from the device list. Clear All Devices
Removes all HALOs from the device list.
Remove Selected Devices
Removes all HALOs that have their check box selected on the far left from the device list.
Keep Selected Devices
Removes all HALOs that DO NOT have their check box selected on the far left from the device list.
Add User/Pwd
For HALOs with username or password already changed use Add User/Pwd to connect to HALOs in the current HDM session.
This process can be repeated if multiple HALOs on the list have different usernames or passwords.
The eyeball icon next to the password can be used to view the input characters.The default password (changeme)* is known to HDM and is used automatically to connect to new HALOs.
Special Note About Change to Location of Profile Data:
If you are upgrading from prior to 2.6.7 please note that 2.6.7 introduced storing Profile Data in a new location.
New Location: C:\Users\\AppData\Local\HaloDevMan”
Previous Location: C:\Users\\Documents\HaloDevMan”
Any previously saved profile data can be manually copied into the new location for use with 2.6.7 and newer version.

FILE MENU

Save Device List
Lists of HALOs can be saved using the “Save Device List” feature.  After clicking “Save Device List” navigate to the location where it is to be saved. Then name the file, making sure to keep the .hlo extension in the name.
By default, the file will be stored as “list.hlo” in the folder “C:\Users\\AppData\Local\HaloDevMan”, but your choice will be saved by HDM for later use. This file can be transferred to other PCs for easy search of HALOs, however, for security reasons usernames and passwords will NOT transfer to other computers. Load Device List:
Saved lists of HALO’s can be loaded using the “Load Device List” feature. After clicking “Load Device List” navigate to the location of the “.hlo” file and “Open” it.  This will load an encrypted file of all of the HALO’s stored in that list, including encrypted usernames and passwords.  If the file was created on a different computer, for security reasons, the usernames and passwords will be omitted. Load View and Save View
You can select f rom many columns of information to display for HALOs under the View menu item. If you have a set of columns you would like to recall later you can save and load them later like the Device List. They are saved in files ending with “.col”. View Downloads
This will open up the folder HDM saves files downloaded from HALOs. The location is C:\Users\\ AppData\Local\HaloDevMan\Downloads.

NAVIGATING HDM

HALO Device Manager can be used to program many HALOs at one time.
The far-left column Sel is the device selection indicated by check boxes. Clicking a check box will select or de-select a HALO.  Double-Clicking the Sel column header will select or de-select all HALOs f rom the list.  Ctrl-Click can add or remove a HALO from the list. Shift-Click selects a range of HALOs up to a previously selected HALO.
Double clicking any other column header except Sel sorts the HALOs by that column.
Actions’ functions apply to all the selected HALOs.

VIEW MENU

HDM displays information about each HALO it is connected to when valid credentials are provided.
Columns can be optionally shown or hidden by selecting the “View” dropdown.
MY MAC: Ethernet MAC Address of the HALO.
IP: IP Address, this can be displayed as IPv4 and IPv6 formats depending on how it was discovered.
Device: Device Name.
Status: Current status of the HALO response to HDM. “Connected” indicates that a HALO is authenticated and awaiting commands f rom HDM.
UPKVers: Firmware Version.
HW Vers: Hardware Version.
OS Vers: Operating System Version.
LED: LED Color status, represented numerically.
Clock: Current clock time in DD HH:MM:SS format.
Boot Time: Time HALO booted up in DD HH:MM:SS format.Double clicking a group name will show or hide all members of that group. Ie: Time & Country > The background color indicates that some members are selected for display. Ie: Outputs >

ACTIONS MENU

Upload Firmware
HALO Device Manager can upload firmware on many HALOs at one time.
Select HALOs for update then Actions > Upload Firmware.  A prompt will allow for navigation to the firmware file location. Once a location is used, HDM will remember it for next time. Firmware files are in “.upk” file format.
Upon selecting and opening the firmware, you will be prompted to agree to the license agreement and privacy policy (see new HALOs for details) and to Upgrade Options. We recommend the merge option to preserve any action customizations and additional events but use latest factory sensitivity thresholds. Prior to updating firmware, you may want to record any customizations to thresholds and advanced conditions.
Then the firmware will be sent to each selected HALO in turn. DO NOT REMOVE POWER WHILE HALO IS REBOOTING
The “Status” column will show the progress with such things like “Waiting turn…”, “Accepted”, timeout # while rebooting, running, not ready, and connected again with the “UPKVers” column showing the new firmware version. Firmware can be downloaded from:  https://halodetect.com/resources/firmware- tools/IMPORTANT: if the HALO device is currently running a firmware version below version 2.0, it requires an additional upgrade step. You will need to upgrade to firmware version 2.5.1 first, then install the latest version of firmware.
No preset support for versions less than HALO Firmware v2.2.

Load Preset
A preset is a standard set of events, thresholds, actions, layout on the dashboard colors, etc. A user can modify, create or remove event presets. Preset Events selection option allows for choosing preset options and will replace all existing events. Preset Events Merge selection option allows for choosing preset options and will merge the selection items with any existing events.
Preset Events Merge continued: After selecting Preset Events Merge a second option is presented to provide additional selection options managing the conditions of the merge. Load Preset Continued Set events to defaults choice will set the current preset of events as default settings.
Merge without changing actions or removing events will use the factory default events closest to what the HALO has but preserve any changed Actions or added events.
Before v2.9.0.8 choice will display preset values for firmware prior to v2.9.0.8.Security will replace the set of events in the HALOs with the factory default set for security applications.
Security_And_AQI adds health and air quality events.
All_Sensors includes all of above plus additional sensors available in the HALO.
For more information on presets please review the HALO Administration Manual found at: https://halodetect.com/resources/manuals-guides/

Config Upload/Download
Get Config will download all HALO settings except User, Time Zone, and IP information from each selected HALO to a unique file for each HALO selected. This file can be used as a backup or template for other HALO’s.  The file is saved with a name like “serverConfig_MACADDRESS.json and the default location the files are stored is C:\Users\Documents\HaloDevMan\Downloads.
Files can be easily viewed with the File > Downloads menu option.
Upload options will load selected settings from a file that was previously downloaded from a HALO.  Choosing from the settings dropdown will identify what is loaded into the HALO from that file. The last option, Upload Config except IP,TZ,Users, is intended for backups and includes the HALO device name.
Select the desired Upload command and then navigate to the desired .json file, select file and click Open.  The upload will occur immediately.Reboot: The “Reboot” command will reboot the HALO.
LED/Sound Test: From this menu select a color for the multicolor LED to change to for 10 seconds or activate the Siren to play on selected HALOs.
Get Logs: Downloads selected log type from all selected HALOs.
Time & Country: Choose the clock setting for the selected HALOs. Selection of NTP and Time Zone can be made in this menu.

IP Address Settings
Ethernet Use DHCP sets the selected HALOs as DHCP. This is the default setting for HALOs.
Ethernet Static IP Range will pop-up a box where the starting IP address for the selected group can be input. Settings here include IP Address, Netmask, Router, and DNS.
The first selected HALO will take the IP Address input in that box and every HALO in the order they appear on the device list will take one digit higher in the last octet of that IP address until all HALOs are assigned an IP Address. WIFI On+SSID/Password & Reboot will pop-up a box where the SSID and password is entered to connect. The “Status” column will show the HALO is rebooting.
WIFI Off & Reboot turns off the WIFI. The Status row in HDM will update to say “Accepted”, then “running, not ready”, then connected if the device has another means of connection.
WIFI DHCP & Reboot configures the HALO to use DHCP and reboots it..
“WIFI Static IP Range & Reboot” is similar to Ethernet Static IP Range.

User Management
Select “Add New User” to add a user to all selected HALO’s then type the username,  password and user level into the pop-up.
HALO  restricts access by usernames and passwords at  two different levels, “admin” and “viewer”. Select Change Password and Type to change the password and / or access level of a specific username for all selected HALOs.  A pop-up will prompt for the username to be input, the new password to be selected and a drop down for access level selection.  Click on the eye to view the password that was typed.
Select Delete Existing User then type the name  of the user that is to be deleted from all selected HALOs.
Select Acknowledge HALO EULA to review EULA to review and acknowledge EULA’s for selected devices.
*Please be mindful that deleting all “Admin” users will require a Factory Reset.

BACnet
Select BACnet then choose the drop down to perform the described action to all selected HALOs. BACnet can be turned ON or OFF and some of the global settings can be adjusted.
See the BACnet section of the Administration Manual for details on BACnet settings Cloud Settings
Cloud connection can be turned ON or OFF, this connection is for use with the IPVideo Cloud product offering only.  Cloud Connection can be established with the Cloud String. See the HALO Administration Manual for more details on connecting HALOs to the CLOUD. RTSP
Select RTSP then choose the drop down to perform the described action to all selected HALO’s. RTSP can be turned ON or OFF and some of the global settings can be adjusted. See the RTSP section of the Administration Manual for details on RTSP settings.
Open Web Page
Opens the main page of all selected HALOs in the default web browser. Set Chrome as default prior to use. Naming HALO’s From HDM
Right click any device listed and select “Change Device Name” then type the desired name and click “Okay”. Right-Click Menu:
Right-clicking on a HALO row in the grid offers some functions for that single HALO:
Change Device Name prompts for a HALO device name and renames the given HALO.
Change Password and Type prompts to change the current username & password only on that HALO.
Ethernet Static IP prompts for an IPv4 address, Net Mask, Router and DNS for that single HALO.

IPVIDEO CORPORATION END USER LICENSE AGREEMENT

This End User License Agreement (this “Agreement”), is a binding agreement between IPVideo Corporation (“Licensor”) and you (an individual or entity) licensing (the “Licensee”) the software and/or firmware (“Software”) which accompanies this Agreement and is contained in one or more of Licensor’s product(s) (the “Products”). Licensor Software and Products subject to this Agreement include, but are not limited to, HALO Cloud, HALO Smart Sensor, ViewScan, and AVfusion.
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12. Limited Warranty.
    (a) Licensor warrants that, for thirty (30) days following Licensee’s licensing of the Software or the purchase date set forth in any applicable order form for a Product containing the Software, whichever is earlier, (i) any media on which the Software is provided will be free of material damage and defects in materials and workmanship under normal use; and (ii) the Software will substantially contain the functionality described in the Documentation, and when properly installed on a computer meeting the specifications set forth in, and operated in accordance with, the Documentation, will substantially perform in accordance therewith. The foregoing warranties shall not apply and will become null and void if Licensee breaches any material provision of this Agreement, or if Licensee, any Authorized User, or any other Person provided access to the Software by Licensee or any Authorized User, whether or not in violation of this Agreement: (a) installs or uses the Software on or in connection with any hardware or software not specified in the Documentation; (b) modifies or damages the Software, or the media on which it is provided, including abnormal physical or electrical stress; or (c) misuses the Software, including any use of the Software other than as specified in the Documentation.
    (b) If, during the warranty period specified in Section 12(a), any Software covered by the warranty fails to perform substantially in accordance with the Documentation, and such failure is not excluded f rom warranty pursuant to Section 12(a), Licensor will,  ubject to Licensee’s promptly notifying Licensor in writing of such failure, at its sole option, either: (i) repair or replace the Software, provided that Licensee provides Licensor with all information Licensor requests to resolve the reported failure, including sufficient information to enable the Licensor to recreate such failure; or (ii) refund the License fees paid for such Software, subject to Licensee’s ceasing all use of and, if requested by Licensor, returning to Licensor all copies of the Software. If Licensor repairs or replaces the Software, the warranty will continue to run from the initial date identified in Section 12(a), and not from Licensee’s receipt of the repair or replacement. The remedies in this Section 12 are Licensee’s sole remedies and Licensor’s sole liability under this Agreement.
    (c) EXCEPT FOR THE LIMITED WARRANTY IN SECTION 12, THE SOFTWARE, DOCUMENTATION AND PRODUCTS ARE PROVIDED TO LICENSEE “AS IS” AND WITH ALL FAULTS AND DEFECTS WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, LICENSOR, ON ITS OWN BEHALF AND ON BEHALF OF ITS AFFILIATES AND ITS AND THEIR RESPECTIVE LICENSOR’S, SERVICE PROVIDERS AND AGENTS, EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, WITH RESPECT TO THE SOFTWARE, DOCUMENTATION AND PRODUCTS, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NONINFRINGEMENT, AND WARRANTIES THAT MAY ARISE OUT OF COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE, OR TRADE PRACTICE. WITHOUT LIMITATION TO THE FOREGOING, THE LICENSOR PROVIDES NO WARRANTY OR UNDERTAKING, AND MAKES NO REPRESENTATION OF ANY KIND THAT THE SOFTWARE, DOCUMENTATION OR PRODUCTS WILL MEET LICENSEE’S REQUIREMENTS, ACHIEVE ANY INTENDED RESULTS, BE COMPATIBLE OR WORK WITH ANY OTHER SOFTWARE, SYSTEMS, PRODUCTS OR SERVICES, OPERATE WITHOUT INTERRUPTION, MEET ANY PERFORMANCE OR RELIABILITY STANDARDS OR BE ERROR FREE, OR THAT ANY ERRORS OR DEFECTS CAN OR WILL BE CORRECTED.

13. Limitation of Liability. TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW:
    (a) IN NO EVENT WILL LICENSOR OR ITS AFFILIATES, OR ANY OF ITS OR THEIR RESPECTIVE LICENSOR’S, SERVICE PROVIDERS AND AGENTS, BE LIABLE TO LICENSEE OR ANY THIRD PARTY FOR ANY USE, INTERRUPTION, DELAY, OR INABILITY TO USE THE SOFTWARE, DOCUMENTATION OR PRODUCTS; LOST REVENUES OR PROFITS; DELAYS, INTERRUPTION, OR LOSS OF SERVICES, BUSINESS, OR GOODWILL; LOSS OR CORRUPTION OF DATA; LOSS FROM SYSTEM FAILURE, MALFUNCTION, OR SHUTDOWN; FAILURE TO ACCURATELY TRANSFER, READ, OR TRANSMIT INFORMATION; FAILURE TO UPDATE OR PROVIDE CORRECT INFORMATION; SYSTEM INCOMPATIBILITY; OR SECURITY BREACHES; OR FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, EXEMPLARY, SPECIAL, OR PUNITIVE DAMAGES, WHETHER ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE AND WHETHER OR NOT THE LICENSOR WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
    (b) IN NO EVENT WILL LICENSOR’S AND ITS AFFILIATES’, INCLUDING ANY OF ITS OR THEIR RESPECTIVE LICENSOR’S’, SERVICE PROVIDERS’ AND AGENTS’, COLLECTIVE AGGREGATE LIABILITY UNDER OR IN CONNECTION WITH THIS AGREEMENT OR ITS SUBJECT MATTER, UNDER ANY LEGAL OR EQUITABLE THEORY, INCLUDING BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, AND OTHERWISE, EXCEED THE TOTAL AMOUNT PAID TO THE LICENSOR UNDER THIS AGREEMENT FOR THE SOFTWARE, DOCUMENTATION OR PRODUCTS SUBJECT TO THE CLAIM.
    (c) THE LIMITATIONS IN SECTION 13(a) AND SECTION 13(b) SHALL APPLY EVEN IF LICENSEE’S REMEDIES IN THIS AGREEMENT FAIL OF THEIR ESSENTIAL PURPOSE.

14. Indemnification. Licensee agrees to indemnify, defend and hold harmless Licensor and its affiliates and its and their respective officers, directors, employees, agents, affiliates, licensor’s, service providers, successors and assigns from and against any and all damages, liabilities, losses, deficiencies, claims, actions, judgments, settlements, interest, awards, penalties, fines, costs, or expenses of whatever kind (including but not limited to reasonable attorney’s fees), arising from or relating to: (i) Licensee’s use or misuse of the Software (including but not limited to any content submitted by Licensee’s through the Software), Documentation or Products, or (ii) Licensee’s breach of any representation, warranty or obligation under this Agreement.

15. Miscellaneous.
    (a) All matters arising out of or relating to this Agreement shall be governed by and construed in accordance with the internal laws of the State of New York without giving effect to any choice or conflict of law provision or rule. Subject to all applicable laws, Licensee is agreeing to give up: (i) its right to litigate any claims that may arise hereunder in court or before a jury; and (ii) its right to consolidate any claim and/or participate in any class action claim that may arise hereunder in any manner or forum. Instead, any claim, dispute, or controversy of any kind or nature arising hereunder which cannot be amicably resolved by Licensor and Licensee shall be solely and finally settled by arbitration administered by the American Arbitration Association in accordance with its commercial arbitration rules. Judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof. The arbitration shall take place before a panel of one arbitrator sitting in New York County, New York. The language of the arbitration shall be English. The arbitrator will be bound to adjudicate all disputes in accordance with the laws of the State of New York. The decision of the arbitrator(s) shall be in writing with written findings of fact and shall be final and binding on the parties. Each party shall bear all of its own costs, including but not limited to attorneys’ fees, actually incurred in connection with any such arbitration proceedings; provided, however, that if Licensor is the prevailing party, then it shall be entitled to reimbursement for its reasonable attorneys’ fees and related costs expended in connection with the arbitration. With respect to any arbitration hereunder, as stated above, Licensee hereby expressly waives any right to consolidate any claim and/or participate in any class-action claim of any kind or nature.
    (b) Licensor will not be responsible or liable to Licensee, or deemed in default or breach hereunder by reason of any failure or delay in the performance of its obligations hereunder where such failure or delay is due to strikes, labor disputes, civil disturbances, riot, rebellion, invasion, epidemic, pandemic, hostilities, war, terrorist attack, embargo, natural disaster, acts of God, flood, fire, sabotage, fluctuations or non-availability of electrical power, or Licensee equipment, loss and destruction of property, or any other circumstances or causes beyond Licensor’s reasonable control.
    (c) All notices, requests, demands, and other communications hereunder shall be in writing and shall be deemed to have been given: (i) when delivered by hand; (ii) when received by the addressee if sent by a nationally recognized overnight courier (receipt requested); (iii) on the date sent by facsimile or email (with confirmation of transmission) if sent during normal business hours of the recipient, and on the next business day if sent after normal business hours of the recipient; or (iv) on the third day after the date mailed, by certified or registered mail, return receipt requested, postage prepaid. Such communications shall be sent to the respective parties at the addresses set forth on any applicable order form for a Product containing the Software or, in the case of Licensee, may also be sent to any contact information provided to Licensor in registering the Software or any Product(s) containing the Software.
    (d) This Agreement, together with any documents or policies that are incorporated by reference herein, constitutes the sole and entire agreement between Licensee and Licensor with respect to the subject matter contained herein, and supersedes all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to such subject matter.
    (e) Licensee shall not assign or otherwise transfer any of its rights, or delegate or otherwise transfer any of its obligations or performance, under this Agreement, in each case whether voluntarily, involuntarily, by operation of law, or otherwise, without Licensor’s prior written consent, which Licensor may give or withhold in its sole discretion. No delegation or other transfer will relieve Licensee of any of its obligations or performance under this Agreement. Any purported assignment, delegation, or transfer in violation of this Section 15(e) is void. Licensor may f reely assign or otherwise transfer all or any of its rights, or delegate or otherwise transfer all or any of its obligations or performance, under this Agreement without Licensee’s consent. This Agreement is binding upon and inures to the benefit of the parties hereto and their respective permitted successors and assigns.
    (f) This Agreement is for the sole benefit of the parties hereto and their respective successors and permitted assigns and nothing herein, express or implied, is intended to or shall confer on any other Person any legal or equitable right, benefit, or remedy of any nature whatsoever under or by reason of this Agreement.
    (g) This Agreement may only be amended, modified, or supplemented by a written agreement signed by each party hereto. No waiver by any party of any of provision herein shall be effective unless set forth in writing and signed by the waiving party. Except as set forth in this Agreement, no failure to exercise, or delay in exercising, any right, remedy, power, or privilege arising from this Agreement shall operate or be construed as a waiver thereof; nor shall any single or partial exercise of any right, remedy, power, or privilege hereunder preclude any other or further exercise thereof or the exercise of any other right, remedy, power, or privilege.
    (h) If any term or provision of this Agreement is invalid, illegal, or unenforceable in any jurisdiction, such invalidity, illegality, or unenforceability shall not affect any other term or provision of this Agreement or invalidate or render unenforceable such term or provision in any other jurisdiction.
    On such determination that any term or other provision is invalid, illegal, or unenforceable, the parties hereto shall negotiate in good faith to modify this Agreement so as to effect the original intent of the Parties as closely as possible in a mutually acceptable manner in order that the transactions contemplated hereby be consummated as originally contemplated to the greatest extent possible.
    Questions or Additional Information. If you have questions regarding this EULA, please contact Licensor at https://halodetect.com/contact-us/ .

SUPPORT
IPVideo Corporation is dedicated to assisting its customers with their HALO purchases. If you have questions or concerns about a HALO software/hardware issue, please let us know!
Our support team may be reached via email or phone. The email address is techsupport@ipvideocorp.com.
When emailed, a reply will be sent along with a case number. We will reply within one business day to requests.
Our support phone number is 631-647-9970. Live technical support is available Monday through Friday (excluding holidays) between the hours of 8 AM and 5 PM Eastern.

1490 North Clinton Ave, Bay Shore NY 11706
ipvideocorp.com
info@ipvideocorp.com
631.969.2601

References

• SentryERS, HALO Smart Sensor | IPVideo | IOT Sensors
• HALO's Knowledge Base Archive - Health, Safety and Vape Detector | HALO Smart Sensor
• HALO - Deep Dive into HALO Resources - News, Blog, Videos

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