SEVERIN WK 3462 Travel Water Boiler User Manual

: March 6, 2024
: SEVERIN

Table of Contents

Warranty
Service Centres
Documents / Resources

ART.-NO. WK 3462

Warranty

The buyer’s statutory rights with regard to defects shall apply if the appliance is defective. The buyer may exercise any of these rights free of charge. You shall assert these rights against your contract partner, i.e. the dealer from whom you purchased the appliance. The contractual arrangements between you and the dealer shall be observed. Your statutory rights with regard to defects are in no way restricted or affected by this warranty. We as the manufacturer have voluntarily and additionally taken on the warranty service.
This warranty shall apply as follows: If the appliance is defective at the time of the transfer of risk (i.e. at the time of receipt of the appliance) within the meaning of the statutory provisions, we as the manufacturer will remedy the defect free of charge within a reasonable time, at our discretion, or provide you with a new defectfree appliance. This warranty is not a durability warranty.
This warranty is valid for the device with the article number stated on the front. This warranty applies to newly bought appliances only. The warranty shall not apply to equipment that has been used, repaired, altered or otherwise modified by a third party (also referred to as “refurbished” equipment).
You may only receive the warranty service if you assert your rights under this warranty within two years of receipt of the appliance (e.g. from the time you pick it up in a shop in case of a purchase in stationary retail and from the delivery date in case of shipment), as described in section 4 below. We will not assume any further voluntary obligations, such as the reimbursement of transport, installation and dismantling expenses. Our statutory obligations will remain unaffected.
The warranty does not cover any defects or faults caused by:
● Incorrect setup or installation, e.g. non-observance of the applicable safety regulations or the written instructions for use, installation and assembly
● Improper use, including improper operation or misuse
● External influences, such as transport damage, damage caused by shock or impact, damage caused by the weather
● Current and voltage fluctuations outside the tolerance limits
● Non-observance of maintenance and cleaning work according to the instructions for use
● Use-conditioned or natural wearand-tear, such as the decreasing charging capacity of rechargeable batteries, lamps or components that typically require regular replacement during the life cycle of the product
Guarantor: The warranty provider valid for your country can be found in the appendix to this warranty statement.
You can assert your rights under this warranty by contacting your contract partner, i.e. the dealer from whom you purchased the appliance, and providing them with the following information:
● Your full name, address details and phone number or email address at which you can be reached,
● Description of the defect of your appliance (a brief description of the defect signs is enough),
● Date of purchase or, if different, date of delivery of the appliance.

Your dealer will then contact us and take care of everything else. Alternatively, you can submit the above Information to our customer service and contact them directly. You can find the contact details valid for your country in the appendix to this warranty statement or on our website www.severin.com.

Service Centres

https://qrco.de/bcPJLh

SEVERIN global

Deutschland
SEVERIN Service
Röhre 27
59846 Sundern
Telefon (02933) 982-460
Telefax (02933) 982-480
E-Mail: service@severin.de| Ireland
Bluestone Sales & Distribution Ltd
26 Oaktree Business Park
Trim Co., Meath
Tel.: 046 94 83100
Fax: 046 94 83663
Web: www.bluestone.ie| South Africa
AL&CD Ashley (PTY) Ltd.
3rd Floor, Grove Exchange
Grove Avenue
Claremont
South Africa
7708
Tel: +27 21 674 0294
Fax: +27 21 674 0295
Web: http://www.alcdashley.co.za
Mail: service@alcdashley.co.za
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Austria
Silva-Schneider Handelsgesellschaft GmbH
Karolingerstraße 1
5020 Salzburg
Tel.: +43 (0) 662 251 300
Fax:. +43 (0) 662 251 300-45
E-Mail: office@silva-schneider.at| Italia
ASSISTENZA POST-VENDITA
NUMERO VERDE 800224155
E-Mail: assistenza@severin.com
Garante:
SEVERIN ITALIA S.R.L.
VIA SARDEGNA, 11
IT – 20146 MILANO (MI)| Switzerland
SPC Electronics AG
Mövenstrasse 12
9015 St. Gallen
Tel.: +41 71 227 99 89
E-Mail: service@spc.ch
www.spcshop.ch
Croatia
Koracell d.o.o.
Donje Svetice 40
10 000 Zagreb, Hrvatska
Tel.: +385 1 2383 755
Fax: +385 1 2383 766
E-Mail: info@koracell.hr| Jordan
Terb for Trading
Dr.Waleed Maraqa commercial center,
Level 1
Khalda , Amman Zip code : 11953
Tel : +962 6 5346429
Fax : +962 6 5341706
Mob Jordan : +962 797426108| Thailand
Verasu Ltd. part.
83/7 Wireless Rd., Lumpini,
Patumwan, Bangkok 10330
Tel.: +662 254 81 008
E-Mail: askverasu@verasu.com
Danmark
F&H of Scandinavia A/S
Gl. Skivevej 70
DK-8800 Viborg
Tel.: +45 8928 1300
Fax: +45 8928 1301
E-Mail: info@fh-as.dk| Kuwait
Mohammed Abdulrahman Al Bahar
Al Bahar Building P.O. Box 148
Safat 13002 Kuwait
Tel.: +965 4810855| Ukrayina
Service for Modern Electronics LLC
Sim’i Khokhlovykh Str.8
4119 Kiev
Tel.: + 38 044 247 67 34
E-Mail: info1@photoservice.com.ua
Finland
AV-Komponentti Oy
Tel.: +358 9 867 8020
Web: www.avkomponentti.fi
Sinimäentie 8B,
02630 Espoo
Finland| Luxembourg
Ser-Tec
Rue du Chateau d´Eau
3364 Leudelange
Tel.: +37 20 44 401
Fax: +37 20 44 480
E-Mail: sertec@grlou.com| United Kingdom
Homespares Centres Limited
Peel House
2 Chorley Old Road
BL1 3AA
Tel.: 01204 558160
Fax: 01204 558169
E-Mail: office@homespares.co.uk
Web: www.homespares.co.uk
France
SEVERIN France Sarl
Service-Après-Vente
4, rue Denis Papin
67400 Illkirch-Graffenstaden
Tél.: 03 88 47 62 08
Fax: 03 88 47 62 09
E-Mail: sav-fr@severin.com
Web: www.severin.com/fr| Nederland
Severin Nederland B.V.
Witteweg 60
1431 GZ Aalsmeer
Tel.: +31 297-347054
E-Mail: info.nl@severin.com| Vietnam
CTY TNHH DOI TAC NHAN HIEU
FLOOR 11, KHANH NGUYEN BUILDING,
87A HAM NGHI
NGUYEN THAI BINH WARD, DISTRICT 1
HO CHI MINH CITY, VIETNAM
Tel.: +84-28-62 899 648
E-Mail: kenny.clark@brandpartner.vn
trang.hau@brandpartner.vn

SEVERIN Elektrogeräte GmbH
Röhre 27
D-59846 Sundern
Tel +49 2933 982-0
Fax +49 2933 982-1333
information@severin.de
www.severin.com
Model specifications are subject to change.
I/M No.: 10448.0000 03/23