CANDY Twin-tub Washing Machine User Manual

User’s Manual

Twin-Tub Washing Machine
RTT 2131WSZ-19
RTT 2151WSZ-19

Please read this manual carefully before using it.
Retain it for future reference.
0030516072

Safety precautions

Meaning and description of the symbols

WARNING
Contents marked with this symbol relate to product and user safety. Please operate the machine in strict conformity to the contents of this manual to minimize the risk of personal injury and/or damage to the machine.

FORBIDDEN
Contents marked with this symbol describe actions prohibited to perform. If performed these actions will endanger the user’s personal safety and may result in injury.

Please insert the power cord into a rated voltage outlet. Be sure to use a single-phase three-pin outlet. Also, the terminal of the outlet must be grounded. If possible, please install an electric leakage protector.

When the machine is in use, place the power plug in a location where it can be easily inserted and extracted by hand. Be sure to remove the plug if a power failure occurs, when moving or cleaning the machine, or when the machine is idle.

If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.

Use only the supplied hose set for the connection. Never reuse old hose-sets!

Do not place the machine in a damp place like the bathroom and never wash it with water. Do not place wet laundry on the control panel.

If the washing machine is installed on the ground near carpet, make sure to keep the ventilation hole clear of obstruction.

Do not use water warmer than 50 °C .

To avoid abnormal vibrations in spinning, do not use the machine to wash water-proof laundries like raincoats, bike covers, etc.

Do not stretch hands into the working machine. It is dangerous even if the rotation is slow. Take special care of the children. This appliance is not intended for use by persons (including children) with reducing physical, sensory, or mental capabilities, or lack of experience and knowledge unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety.

Do not share the outlet with other electric appliances. If the power plug is damaged, or feels loose when plugged into the outlet, stop using the plug immediately.

Do not put any high temperature or heavy objects on the washing machine.

Do not attempt to take apart, repair, or alter the machine by yourself.

Disabled children or those not under adult supervision should not operate the machine.

Do not wash laundry with volatile or flammable materials (such as thinner, petrol etc.).

This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance.

Keep the machine away from direct sunlight and heat sources like the radiator.

This appliance is intended to be used in household and similar applications such as:
– staff kitchen areas in shops, offices, and other working environments;
– farmhouses;
– by clients in hotels, motels, and other residential type environments;
– bed and breakfast type environments;
– areas for communal use in blocks of flats or in launderettes.

• To guarantee your safety, please ensure the power outlet is grounded before use.

• To protect your laundry and the washing machine, please remove all coins, buttons, sand, hairpins, and other foreign materials before washing.

• Please check if the water faucet is turned on and make sure you have the proper water pipe connection

• It is recommended to use foamless washing powder.

Packing list

Machine Components

Control panel

Notes : All illustrations in this Manual are given for reference only. Your products and accessories may show differences from these illustrations due to our continuous improvement.

Installation and adjustment

For your security and to ensure correct operation of the machine, please install and adjust the machine according to this manual’s instructions.

Installation of the lint filter

Place the bottom side of the lint filter into the overflow filter, then push the top side into the overflow filter.
After installation, please double-check to make sure that the lint filter is installed in the correct location; otherwise it may fall off during operation.

Drain hose usage

Drain hose drainage should be smooth and unobstructed.
1.The height of the drain hose shall be less than 10cm, or the drainage will not be smooth enough and cause incomplete drainage.

2.Do not tramp or press the drain hose.

3.If the drain hose is too long, cut it at midpoint. To make smooth drainage, cut the front end of the hose slantingly.

4. If extra drain hose is needed, please make separate purchase. The inner diameter of the extra hose shall not less than 30mm, and the length shall not exceed 1.5m.

If the extra hose is too long, cut it either at point A or B.

Change the direction of the drain hoses

The drain hoses in the wash tub when out off factory, before using the machine, please screw the drain hose on the drain valve parts, make sure the drain hose fixing as necessary.

Install the washer legs

1. Carefully tilt the washing machine to the back and install the bottom legs at the front of the base.Make sure that the legs are installed in place.(Figure 1).
2. Carefully tilt the washing machine to front and install the bottom legs at the back of the base.Make sure that legs are installed in place.(Figure 2) On model RTT 2131WSZ-19.

Install the water intake hose

• Insert the water intake hose into the water-inlet entrance on the control panel.
• Add water as necessary.

Pre-wash Preparation

Basic know-how

• The maximum capacity during washing and spinning cycles refers to the max weight of standard dry laundry that can be washed or spun at one time. The laundry quantity during one washing cycle should be lower than the rated capacity.
• Thickness, size, and the type of cloth will influence actual washing capacity. It is acceptable to put in a reasonable amount of laundry as the laundry will be mixed around during the washing process.
• To avoid splashing, do not select the “Maximum” water level for low loads.
• Using high sudsing detergent is not recommended.

Pay attention to followings before washing the laundries

Check to see if the items have special washing requirements.

Put hard to absorb water items into the machine by hand.

Empty out pockets. Take out any coins, sand, hairpins

Check to see if the items are appropriate for use with the washing

Do not overload the washer. Stretch and loosen the laundry before putting it into the washer.

Tie any long strips; fasten buttons; and close any zippers.

For laundry that is susceptible to lint balls and/or has long fur, turn it inside out before putting it in the washer.

Do not put laundry polluted by chemicals into the washing machine directly.

For heavily soiled laundry, try to remove dirt such as mud or dust first and apply detergent in advance. This will help to remove the stains more easily.

Divide non-colorfast laundry from other laundry.

When the pulsator is running, some noise may emit from laundry that contains buttons. To minimize this noise, surround laundry with buttons with another laundry.

Detergent use

How to add detergent:

• Method 1 – directly dissolving in the machine:
  1.Add a small quantity of water to the machine.
  2.Add the detergent powder. Run washing machine for 30 seconds to dissolve powder completely.
  3.Place laundry into the washing machine and select a suitable water level.

• Method 2 – instantly dissolving the detergent powder:
  1.Prepare warm water at 30 °C and a container.
  2.Add the detergent powder while stirring until it dissolves fully.

• Laundry powder is more prone to damage laundry than liquid detergent. Please exercise caution and do not exceed the maximum quantity.
  Dosages of detergent powder may vary. Please follow the instructions on the detergent

Using bleach detergent:

• Add water to suitable levels. Dilute the bleach with a separate container. Pour it slowly into the washing machine.
• Avoid using whitening agents on laundry with colors and/or patterns as they are prone to lose color.
• The whitening agent should not come in direct contact with the laundry.
• Refer to the product instructions for information on proper usage and quantity
• Dissolve powder whitening agents before use.

Note:
The energy test program(RTT 2131WSZ-19)
Full load Cotton 60:Manually fill in hot water(35 to 36 liters)and cold water up to the 4 water level after Normal wash 45min,then keep washing 30min Drain Spin twice each for 5min 5min cold rinse with 4 water level Drain Spin twice each for 5min
Partial load Cotton 60:Same as Full load Cotton 60 but with 28 to 29 liters hot water in washing process and spin once after washing and rinsing Water level select 1
Partial load Cotton 40:Same as Full load Cotton 60 but with 24 to 25 liters hot water in washing process and spin once after washing and rinsing Water level select 1

The energy test program(RTT 2151WSZ-19)
Full load Cotton 60:Manually fill in hot water 47 to 48 liters and cold water up to the 4 water level after Normal wash 45min then keep washing 45min Drain Spin twice each for 5min 5min cold rinse with 4 water level Drain Spin twice each for 5min
Partial load Cotton 60:Same as Full load Cotton 60 but with 28 to 29 liters hot water in washing process and spin once after washing and rinsing Water level select 1
Partial load Cotton 40:Same as Full load Cotton 60 but with 23 to 24 liters hot water in washing process and spin once after washing and rinsing Water level select 1

Washing sequence

Washing

1.Inlet selector
Set the selector to “WASH”.(Figure1)

2. Add water
Machine begins to dispense detergent uniformly.(Figure2)

3. Put in the wash load. Add more water as necessary.(Figure3)

4. Select intensity.
Select “SOFT ” or “NORMAL” water flow intensity according to the wash load. (Figure4)

5.Select wash time.
Select wash time according to the wash load.(Figure5)
The washing instruction with soaking:
(1) 0-15 minutes is normal washing;
(2) 15-45 minutes is sport soaking and the pulsator will run 2.5 minutes each 7.5 minutes interval until sport soaking is end, finally, it is 15 minutes normal washing;
(3) When the user select the soaking, firstly make sure the detergent power is fully dissolved. Otherwise, it may be harmful to clothing.

6. After the wash is completed, set the switch to the “DRAIN” position. (Figure6 )

Mid-wash spin cycle

1. Put the laundries into the spin tub evenly and smoothly.
2.Spin:(1) Distribute the laundry into the spin tub smoothly and evenly.
Note : the gland must be inserted properly even if the laundry quantity is small.

(2)Close both the inner and outer covers of the spin tub.
(3) Spin for 1-2 minutes.

3.Run the foam-removing spinning.
(1) Open the outer cover of the spin tub.
(2) Set the water-filling selector control rod at the “SPIN” side. Fill water for about 1 minute.
If the water quantity filled is too large, the water may flow out from the washtub side. Please twist the water tap to limit the water filling.
(3) Close the outer cover of the spin tub. Spin for 1-2 minutes.

The rinse cycle

Rinse with water-filling
1.Place laundry into the washing machine.
Place laundry into the washing machine. Select the appropriate current according to the laundries.
2.Add water.
Add the appropriate amount of water.
3.Rinse
Adjust the wash timer to 5-7 minutes for the rinse cycle
Rinsing with stored water
(Repeat the mid-wash spin cycle and rinse cycle with stored water 2-3 times)
1.Place laundry into the washing machine. Select the appropriate current according to the laundries.
2.Fill up water to the preset level.
3.Rinse
Adjust the wash timer to 2-3 minutes for rinsing.
When the laundry quantity is low, use the “SOFT” current. If you use the “NORMAL” current, the water may splash.

Spinning

1. Distribute laundry into the spin tub evenly and smoothly.
2. Insert the gland into the tub properly.
Close the inner and outer cover of the spin tub.
3. Spin
Select an appropriate spin time according to the condition of the laundry, and start the spinning cycle.

• During the spinning cycle, if any abnormal sound occurs, it is generally due to the laundry being placed in a slanted fashion. Please stop the machine and re-arrange the laundry accordingly.
• During the spinning cycle, the machine will pause if the outer cover of the spin tub is opened. Close it to resume the spinning cycle.

To run spinning and draining or rinsing with water-filling one after the other, first run the spinning cycle for around 1 minute, then draining or rinsing with
water-filling. Otherwise, the spinning will stop automatically because of the excess water in the spin tub.

Disposal after washing

After each use, be sure to clean the lint and foreign materials from the lint filter and the overflow filter in a timely fashion. Removing lint is important for healthy operation of the machine.
Please remove the plug from the power outlet first before cleaning.

leaning the lint filter

The lint filter should always be used during washing and should be cleaned after each use in a timely fashion.
1.To remove the lint filter, first press the elastic piece at the upper end of the filter to release the tab from the filter cover, then pull outward.

2.Pull the lower end of the lint filter rear cover outward to separate it from the lint filter front cover. Remove lint completely by rinsing with clear water.

3.Re-install the lint filter.

Cleaning the over ow filter

Too much lint in the overflow filter will influence normal usage of the machine. Remember to clean it once every two months.

1.Take off the over ow lter.
Nip the elastic fixing claw and pull in the direction of the arrow to remove (as demonstrated in the figure to the right).

2.Clean the over ow lter.
Clean the lint around the lter and ush with tap water.

3.Re-install the overflow filter.

1. Install the corrugation pipe.
2. Attach the mounting plate at the bottom of the filter onto the valve cover.
3. Hang the hook on the left upper side.
4. Push in the upper part.

Cleaning the unit

• Wipe the entire unit with a soft dry cloth.

• Use neutral detergent to wipe if the machine is excessively dirty.

• Do not apply water directly when cleaning.

• After washing, disconnect the water intake hose.

• Do not store water in the machine for long periods of time. Drain the water immediately after each use.

• Pull out the power plug and hang up the power cord.

• Hang up the drain hose. Wipe off water drops on the surface and inside the machine with a clean soft cloth.

• Open the cover of the wash cycle compartment and the inner/outer covers of the spin cycle compartment for a short period (about one hour), then close them.

Troubleshooting

When the remaining water is frozen

Pour hot water below 50°C into the wash cycle compartment to soak it completely, then using your hands gently turn the pulsator. Confirm that the drainage function is operating normally before next use.

Prevent the freezing
(be sure to drain the water completely after each use) After completely draining, set the “DRAIN SELECTOR” to “OFF”. If it is set to “DRAIN”, it will be difficult for the frozen water to melt.

(If a breakdown occurs, always pull remove the power plug before inspecting the machine)
The following situations do not always indicate a breakdown. Please double confirm before sending the machine to be repaired.
If an actual breakdown occurs, visit the special maintenance department or after-sales service department of our company. Do not attempt to repair the machine by yourself.

Is the power plug loose?
Is the pulsator twisted by foreign materials?
The draining function does not work| Is the drain hose put down?
Is the drain hose frozen?
Is the drain hose blocked by foreign material?
Is there laundry adhering to the outer side of the spin tub?
Abnormal sound during washing| Are there hair pins, coins, or metal items inside the tub?
Abnormal sound and violent vibration during the spin cycle| Is the machine slanting?
Is the gland pressed evenly?
Is there laundry adhering to the outer side of the spin cycle compartment?
Is the spin cycle compartment overloaded?
Water flowing out of the drain hose during the first use of the machine.| This is the water left over after the factory performance inspection.
The spin part does not work| Is the spin tub outer cover open?

Specifications

4(Max)/140L,3/118L, 2/92L,1/67L

MADE IN CHINA
CANDY ME FZE
Office 713, Block 4WA,
Dubai Airport Free Zone, Dubai,
United Arab Emirates,P.O. Box 54954
Tel: +971 4 299 3808
Fax: +971 4 299 3809
www.candy.ae

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