skyzoo101 10.1 HD Digital Picture Frame User Guide

Digital Photo Frame
10.1″ HD
User Quick Guide

10.1 HD Digital Picture Frame

NOTICE Before Starting Using Skyzoo Frame

• The frame is NON-BATTERY powered. Use only the included power supply. and keep it plugged in when using it.
• Make sure the frame is connected to the internet when adding friends or sharing photos via APP.
• The sharing code is only valid for 12 hours. Create a new one when the previous one is unavailable.
• Upload up to 10 photos or a video of max 155 at a time via APP. Or use a USB. dirive/SD card (Maximum 64GB) to import unlimited photos at a time.
• USB drive/SD card can import/export photos and videos on the frame. USB drive/SD card can be read directly.
• Always use the frame to manage the photos and videos. (Frameo APP can’t manage frame photos)
• The frame default set sleep mode starts at 11:00 pm and ends at 7:00 am each day. Just set the sleep mode start/end time to change this set sleep mode setting.
• Please reset the photo frame to protect your privacy before returning the photo frame. (Please 9o to Settings>Backup and Restore>Reset frame)

Email US
Customer Support: support@skyzoon.net

Now Let Start Using the Skyzoo Frame!

Step 1 : Plug In The Power Supply

1. Flip over the photo frame and place it on a flat surface.
2. Screw-in the frame stand on the back.
3. The frame can be placed in landscape, portrait, or hang up through the hanging hole.
4. Plug one end of the AC Power Adapter into the DC jack of the photo frame, then plug the other end into a socket.‘The photo frame will power on automatically once plugged in.
   “Tips: Please use the ORIGINAL adapter we provided to supply the power.

Step 2: Launch The Frame

1. The frame will automatically power on after connecting the power.

2. Frame Quick setup
   When starting your frame for the first time, you will need to setup the frame.
   ▶ Select a language. This will be the language used on the frame.
   ▶ Connect your frame to the internet by connecting it to Wi-Fi.
   ▶ Select your time zone, date and time.
   ▶ Frameo may ask you to update to the latest version. It is recommended to update yours. The frame before continuing if asked to.
   ▶ Enter your name and the location where you have placed your frame e.g “John Doe” and “Living room”, “Kitchen” or “Office”. Finally set the timezone if not already correct.
   Notes:
   “This frame can’t support hiddlen networks, WPA3.
   “Make sure you have entered the correct password.
   “Please contact us by email at support@skyzoo.net if the frame can’t be connected to network.

3. When you see the following screen, it’s ready to add friends and photos!

Step 3: Send Photos And Videos Via Frameo APP

1. Search for “Frameo” on App Store™ / Google Play™ or scan the GR code to download and install it on the mobile device.
   https://app.frameo.net
   Note :
   Please download the latest version of the software.
   Google Play™ is a trademark of Google Inc. App Store™ is a trademark of Apple Inc. All other traciemarks are the property of their respective owners.

2. Launch the Frameo applltion. Allow apply and setting profile.

3. Click the add friend icon on your frame. A dialog will appear showing a connection code, which is valid for 12 hours.

4. Now go to the Frameo app on phone and dlick the add friend icon at the top, then enter the code from the frame.

5. After connecting to frame on the mobile app, select the photos or videos on the app. click “Next”, choose the recipients and write a caption to share them. Now the photos or videos will show on the digital frame!
   *Only 10 photos or 1 short video (up to 15 seconds) can be sent at a time.

• You can aiso take photas or videos directly in the app.

Step 4: Send Photos Via SD Card Or USB Drive

(No Wi-Fi required)

1. Plug an SD card or a USB drive into the SD Card Siot or the USB Port of the frame.
2. Go to Settings>Manage photos>Import photos. Before you try to import photos and videos, make sure you have external storage (e.g. Micro SD card ‘or USB drive) inserted into your frame with the photos and videos you wish to import.
3. Start by selecting the photos and videos that you want to import onto your frame. Once selected, tap the Import Button   to start the import photos and videos.

If the photo frame does not recognize the USB diive/SD card, Please follow the ‘How to Reformat USB drive/SD card Using Windows/I0S ‘ manual to reset the USB drive/SD card!
NOTE: Generally, USB clive/SD card larger than 64G are default in exFAT format. but the digital photo frame dloss ot support the exFAT format. The format needs to be changed to FAT32/NTFS. USB dirive/SD carcless than 526 are defeultin Fat32 format.

• Formatting the USB afive/SD cardl will cause all files on the cisk to be deleted please. ‘back up the files in advance!

  1. Frame can only support one USB drive/SD card simultaneously
  2. The Mini USB interface s only used for software debugging, not for connecting toa. computer.
  3. If the framework does not support uploading via SUSB ofive/SD card, please get in touch with us at suppart@skyzoo.net 

Step 5:FAQ

1. What to do if you need some help from us?

Fesl free to contact us at support@skyzca.net ‘We will always reply within 12 hours (working day).

2. Why the frame can't be connected to Wi-Fi

1. The photo frame only supports 2.4GHz Wi-Fi network, doesn't support 5GHZ WirFi. Network support for WPA and WPA2, phone hotspots. 2)If your Wi-Fi network is not on the WiFi list. move your frame closer to your router or restart your frame, wait for seconds and check it again 3) It doesn't support hidden and WPA3 networks. 4) Make sure you have entered the correct password. When the password is incorrectly entered, the photo frame displays a validation error window. support@skyzoonet. 5) There may be network delay, please refresh multiple times to detect Wi-Fi

3.Why can't your phone APP can't add to the Frame?

1. Check to see if your phone's network is working and the frame is connected to the internet. 2) Make sure to enter the correct sharing code which is valid for 12 hours 3) There may be a network delay, please add it muiltiple times, or reset the photo frame and try again.

4. How to set the frame never into sleep mode?

Go to Settings > Display > Sleep mode to select the same start and ending time (etc. 12:00 am to 1200 am).

5. What should | doif the frame freezes?

1. If you encounter such a situation, unplug the power and then re-plug it to see whether it will be turned on. 2) If frame still not working, please contact us at support@skyzoo.net for help.

Email US
Customer Support: supporti@skyzoo.net

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