ANDSKY Sparks 700 Electric Bike for Adults User Manual

ANDSKY Sparks 700 Electric Bike for Adults User Manual

Model: Sparks 700

ABOUT ANDSKY

“And” signifies a connection, symbolizing the strong link between humans, nature, and technology. “Sky” embodies boundless possibilities and the freedom to soar. ANDSKY’s mission is to create the ultimate electric-assist bike, facilitating effortless urban and natural exploration. It eases traffic congestion, promotes joyous exercise, blending advanced tech with eco- consciousness. With a gentle pedal, riders feel like they have wings. Each model combines modern tech and craftsmanship, prioritizing rider needs for unmatched quality. Our diverse team is dedicated to crafting unique e-bikes for delightful rides. ANDSKY redefines travel – it’s not just reaching a destination; it’s a journey filled with laughter, exploration, and freedom. We inspire all to chase dreams, push boundaries, like our e-bikes do, propelling you to distant places, turning each ride into an adventure.

Thanks for purchasing ANDSKY eBike.

Before you start assembling your ANDSKY bike and embarking on your ride, it’s essential to carefully read through this owner’s manual. It’s crucial to become thoroughly acquainted with the correct operation of your electric bike, understanding its features, capabilities, and any limitations it may have. For the long-lasting and trouble-free performance of your electric bike, it’s important to maintain and care for it as detailed in this manual. It’s important to note that while this manual provides guidance, it’s impossible to cover all potential risks associated with operating and maintaining an electric bike.

Therefore, your own sound judgment should always be exercised. Consider this manual as a permanent companion to your bike, and be sure to keep it together with the bike should you ever decide to sell it.

If you require any assistance or have questions, please don’t hesitate to get in touch with us.

CONTACT INFORMATION
Website Service Email: [email protected]
Amazon Service Mail: [email protected]
Facebook Group: ANDSKY Ebike Club
Youtube : ANDSKY Ebike

Note: Please attention that ANDSKY Sparks 700 have several sales channels now. Choose the right one to get connected! Email is preferred. Please send your purchase date, order ID and bike photo so that we can handle your issue faster. Feel free to contact us when you need help.

Order ID: You can find this in the order history of the account the purchase was made through.

TAKE DOWN YOUR SERIAL NUMBERS HERE!

Where can I find the serial number#?

• The serial number is engraved on the head tube.
• The motor serial number is located on the motor surface.
• The display serial number is stamped on the underside of the display.

Note:
Be sure to write down your serial number You may be asked for your bike’s serial number as a part of warranty requests. If the bike is ever stolen, it may be possible to provide local police with the bike serial number to help track it down.

FIND MY E-BIKE’S SERIAL NUMBER

Each bike is assigned a distinctive code, providing a method for distinguishing an individual bike from others of the same model. This unique identifier enables us to effectively administer the bicycle’s warranty in the event of any issues, ascertain the precise model along with its manufacturing year, and, in unfortunate instances such as theft, facilitate the process of filing a complaint, among other functionalities.

1. Look for the serial number on the motor unit.
2. Find the display serial number on the rear side of the display.
3. The serial number is engraved on the head tube for your reference.

IMPORTANCE

Before operating your ANDSKY Sparks 700, please thoroughly read this owner’s manual.
Familiarize yourself with the bike’s controls, features, functions, and limitations. While this manual provides safety guidelines for riding, it does not cover the specific techniques and skills required for safe electric bike operation.

This user manual contains information on assembly and maintenance tasks that are essential for ensuring the continued safe and proper functioning of the ANDSKY Sparks 700. Always adhere to the instructions provided in this manual and refrain from any operation not described herein. Please note that this manual is not intended to serve as a comprehensive guide for use, servicing, repair, or maintenance. If your ANDSKY Sparks 700 is not assembled correctly, do not attempt to ride it. Any maintenance beyond what is outlined in the owner’s manual should be carried out by a qualified e-bike expert or professional bicycle mechanic. Riding an improperly assembled bike poses risks to your safety and that of others.

DISCLAIMER: ANDSKY electric bikes are designed for use by individuals aged 18 years and older.

Important Notice:
Please refrain from making any modifications, disassembling, or replacing the original electrical components of your bike. Such actions could potentially expose you to danger. It’s essential to understand that riding any type of bike carries inherent risks that cannot always be predicted or avoided.

While proper maintenance of bike components can reduce the risk of sudden component failure, it cannot eliminate it entirely. Sudden component failures have the potential to cause severe harm, injuries, or even fatalities to the rider.If you observe any irregularities or issues with any bike component, it is crucial to promptly seek the assistance of a certified mechanic for repair or replacement. ANDSKY eBikes disclaims any liability for any harm, injuries, or fatalities sustained by the rider. Safety is paramount, and we encourage responsible bike maintenance and usage.

PLEASE NOTE: This manual is not intended as a detailed usei; service, repair or maintenance manual.
Please seek assistance from a qualified technician for service, repair or maintenance.

A SHIPPING DAMAGE CLAIMS:
To safeguard your rights and interests, it is imperative that you promptly inspect your product(s) for any damage upon receipt. In the event of shipping damage, kindly notify ANDSKY’s after-sales service within 48 HOURS of the product’s arrival, and ensure that you include pertinent photographs for documentation. Please be aware that we cannot entertain Shipping Damage claims submitted after 48 HOURS from the receipt of the products. Your understanding and cooperation in this matter are greatly appreciated.

COMPLIANCE WITH THE LAW

Read This First: Safety and Compliance with the Law
Congratulations on your purchasing of your new e-bike. Your new e-bike is a high-quality personal transportation device designed to provide you with years of reliable service.
Before you start using your e-bike, we strongly advise you to acquaint yourself with some crucial considerations. Please read this section carefully.

KNOW YOUR NEW BIKE Sparks 700

Please adhere to these guidelines when setting up your e-bike, with the assistance of an adult or a certified technician. The assembly process should be relatively straightforward since the majority of components come pre- assembled.

Name Of Each Part

SPECIFICATIONS

UNBOXING

Preparation Checklist

NOTE:
Prior to assembly, Please carefully check the package contents. In the event of any missing or damaged parts, please reach out to ANDSKY customer service promptly. Remember to provide your order ID# and include photos as necessary for assistance.

For Technical Support:

1. It is recommended to retain the original packaging for a short period of time and keep it as intact as possible.
2. For warranty and returns, you are responsible for providing a new box at your expense if you have discarded the original box in which the product was shipped. PLEASE RETAIN YOUR BIKE BOX even if it has been damaged in shipping.

WARNING：
Cycling inherently carries risks, and it is your duty to engage in safe riding practices commensurate with your abilities. Ensuring the correct assembly of the bicycle is paramount for its safe operation. If you encounter any challenges assembling the bicycle in accordance with the guidelines provided in this manual, we strongly advise seeking professional assistance. Your safety is of utmost importance.

How To Charge The Battery?
The battery can be charged both mounted on the bike or separately from the bike. Two keys are supplied to unlock and lock the battery.

• Plug in the charger into a 120v wall outlet
• Connect the charger cable to the battery charging port.

For your inaugural ride, it’s essential to charge your battery until the charger indicator displays a green light, indicating a complete charge.

ASSEMBLY

Before assembling the Sparks 700, it is crucial that you thoroughly read and understand the instructions to ensure the bike operates correctly. Neglecting this important step could potentially lead to severe personal injury or damage to the bike.

Integral Body Installation:

• Start with handlebars in the folded position.
• Pull the handlebar stem to its upright position.
• Push the latch in firmly until it locks in position.
• Verify that the latch is engaged by pulling on it to ensure the handlebars remain fixed in position and cannot fold down.

Saddle Installation and Adjustment:

• Open the quick release clamp, insert the seat tube, and adjust it to your desired height and angle.
• Adjust the seat angle to the most comfortable position and lock the quick release clamp.

Pedal Installation:

• You can find either an “L” sticker or an “R” sticker on each pedal, indicating whether it’s meant for the left or right side.
• Begin by manually securing the pedals. Turn the right pedal in a clockwise direction and the left pedal counterclockwise using your hand.
• Fasten the pedals in place by tightening them with a pedal wrench or an open-end wrench.

Using the Battery Keys: Unlock, Power On and OFF:

• Your bicycle includes two identical keys designed for turn the battery on and off, and these keys are exclusive to your specific bike. In case you misplace these keys, you may have to acquire a new battery head.
• The battery has three key settings: LOCKED, OFF, and ON. These indicators are visibly labeled on the battery itself but can only be observed when the battery is detached from the bicycle.

Front Suspension Adjustment:

• You can adjust the front suspension’s firmness to achieve the ideal balance between performance and ride comfort.
• To make adjustments to the suspension firmness, rotate the control knob located at the top in the direction indicated by the arrow. It will increase or decrease the firmness of the ride.

TIPS:
For maximum range, lockout the suspension by turning the dial all the way in the w direction.

Battery Installation and Removal Steps:

• Insert the key into the keyhole and turn clockwise.
• Align the battery into the bike frame and press it in.
• When you hear a slightly click sound, which means the installation is complete. It is recommended to lift the battery handle to confirm.

Before assembling your bike, it is recommended to remove the battery for the following reasons:
Verify whether the battery sustained any damage during shipping.
Decrease the bike’s weight to facilitate easier maneuvering during assembly.
Prevent potential battery damage during the assembly procedure.

• Insert the key into the designated keyhole and rotate it counterclockwise.
• This action will cause the battery to gently pop up on its own.
• Grasp the battery by its handle and lift it out.

OPERATING YOUR NEW E-BIKE

After properly assembling the bike and securing all the components, and you have read this entire manual, turn on the bike and select a pedal assist level following the steps below:

1. Let’s Turn On the Bike!

2. Display Interface
The LCD display offers a variety of features to suit your riding needs, including:

• Battery level indicator
• Pedal assist (PAS) level indicator
• Speed (current speed, maximum speed, average speed)
• Mileage display (single and total mileage)
• Walk boost mode
• Light ON/OFF
• Error code indicator
• Motor power indicator (optional)
• USB connection indicator (optional)
• Cruise control indicator (optional)
• Bluetooth connection indicator (optional)
• Personalized parameter settings (e.g. wheel diameter, speed limit, rated voltage, PAS parameter, password, and controller current limit setting, etc.).
• Factory default parameter recovery function

LCD DISPLAY OPERATION

1. Display interface switching

2. Walk boost mode

3. Turning on/off lights

4. PAS level selection

5. Battery level display
The battery level is displayed with 5 bars. When fully charged, all 5 bars light up. When the battery is almost empty, one bar starts flashing to warn you to recharge it promptly.

6. Error code display
If there is a fault occurs in the electronic system of the electric bicycle, the display will automatically show an error code, see Schedule 1 for a detailed definition of the error code.

7. Personalized Parameter Settings

The following options are available on the personalized parameter setting interface:

7.1 Metric and Imperial setting

7.2 Rated Voltage Setting

7.3 PAS level Setting
03P is the Pedal assist level setting. The available PAS level settings are: 0~3, 1~3, 0~5, 1~5, 1~7, 0~7, 0~9, 1~9.

7.3.1 PAS level ratio value setting
To customize the speed levels, you can adjust the PAS level ratio values as per Schedule 1.
For instance, “45-55%” is the ratio range for PAS 1, with a default ratio of 50% that’s adjustable.

7.4 Wheel diameter setting

7.5 Number of speed sensor magnets setting
05P is the speed sensor magnet number setting. The adjustable speed sensor magnet number range is: 1 ~ 15 pcs (5S protocol) , 1 ~ 63 pcs (KDS protocol) .

7.6 Speed Limit Setting
06P is the speed limit setting. The adjustable speed limit range is: 1~60km/h or 1~41km/h.
(The maximum adjustable speed limit varies by different protocols).

7.7 Controller Current Limit Setting
07P is the controller current limit setting. The adjustable range is: 1~31.5A.

7.8 PAS sensor setting
08P is the PAS sensor setting.

7.8.1 PAS sensor direction setting
run is the PAS sensor direction setting. run-F is front direction and run-b is opposite direction.

7.8.2 PAS sensor sensitivity setting
SCN is the PAS sensor sensitivity setting. The adjustable range is: 2-9. 2 is the highest level sensitivity while 9 is the lowest.

7.8.3 Number of pedal assist sensor magnets setting
PAS is the pedal assist sensor magnets setting. The adjustable range is: 5-31.

7.9 Throttle setting
09P is the throttle setting.

7.9.1 Throttle 6KM/H walk boost setting
HL is the throttle setting for a 6KM/H walk boost. HL-Y enables the walk boost, maintaining a speed of 6KM/H when using the throttle. HL-N disables the walk boost, allowing the throttle to reach the maximum speed.

7.9.2 Throttle level setting
HF is the throttle Level setting. HF-Y is to enable the throttle level. When using the throttle, the max speed depends on the throttle level. (0~3, 1~3, 0~5, 1~5, 1~7, 0~7, 0~9, 1~9) HF-N is to disable the throttle level. The speed is independent with the throttle level and can reach the rated max speed.

7.10 Power-on password setting
10P refers to the power-on password setting. By default, the power-on password is not activated, but users can enable it by setting PSd-Y. The factory default password is 1212, but users can change it to any other four-digit password. It’s crucial to remember the password after changing it, as forgetting it will result in the inability to use the display.

7.11 Auto Sleep Time Setting
11P is the auto sleep time setting. It conserves battery power and extends range by turning off the display after a specified period of inactivity. You can set it to any value between 1 to 60 minutes, or disable it by selecting 00 (no auto shutdown). The default setting is 10 minutes.

8. Shortcut Operation
8.1 Restore factory settings operation dEF is the restore factory default parameter settings. dEF-Y is to restore default settings, and dEF-N is not to restore.

8.2 Trip odometer reset operation
The display can record both the trip odometer and the overall odometer. The trip odometer is not automatically reset when you turn off the display. You need to reset the trip odometer manually.

9. Quality Assurance and Warranty

9.1 Warranty info

• LCD display will offer a limited warranty for any failure caused by the product defects under normal use during the warranty period.
• The product is warranted for 12 months from the date out of factory.

9.2 Warranty does not cover

• The shell is opened.

• The connector is damaged.

• Scratches on the appearance after the product is out of factory.

• Scratched or broken wires

• Failure or damage caused by force majeure (e.g. fire, earthquake, etc.) or natural disaster
  (e.g. lightning strike, etc.)

• Out of warranty period.

10. Wire Connection Diagram

Standard wire connection sequence:

Some models are equipped with waterproof connectors and the color inside wires can not be seen.

11. Precautions

Pay attention to all the general operating when using the products and do not plug and unplug the display while it is powered on.

• Avoid bumping the display as much as possible.
• Please do not change the parameter settings at will, otherwise normal riding cannot be guaranteed.
• If display does not work properly, please send it to the repair center as soon as possible.
• There may be differences between the physical products and this manual due to normal upgrade. Please refer to the physical products.

Schedule 2: Error Code Definition

SAFETY TIPS

Here are some important safety tips for cyclists:

• Wear a Helmet: Always protect your head with a helmet when cycling.
• Ride in Control: Maintain control of your bike at all times to avoid accidents.
• Use Lights and Reflective Gear: Make yourself visible in low light conditions with lights and reflective gear.
• Inspect Your Bike: Regularly check your bike, especially the brakes, for any issues.
• Seek Maintenance: If you notice any significant changes in your bike’s performance, get it serviced.
• Know the Rules: Understand and follow the rules of the road when cycling.
• Ride Defensively: Be aware that you may not be as visible to others as you think. Watch for hazards and be ready to stop or take evasive action.
• Avoid Road Hazards: Keep an eye out for obstacles like potholes, drain grates, and loose road material.
• Use Both Brakes: Use both the front and rear brakes together for better stopping performance. Relying solely on the rear brake increases stopping distance.

BATTERY SAFETY

These safety precautions are provided for your benefit to protect you and those around you. Please read and follow them carefully to avoid unnecessary injury; damage to the product, or damage to other property.

Here are important guidelines for the care and maintenance of your battery and charger:

• Safe Charging: Avoid placing anything on the battery and charger during charging to prevent overheating and potential damage.
• Use the Original Charger: Use only the charger provided by the original factory to charge the battery. Using a different charger may void your battery’s warranty.
• Charge as Needed: You can recharge your battery whenever it loses power without waiting for a complete discharge.
• Long-Term Storage: If you don’t plan to use or charge your battery for an extended period, it’s advisable to charge it every 4-6 weeks to maintain performance. Prolonged inactivity can lead to decreased battery performance.
• Battery Lifespan: While protection can help maintain about 80% of the battery’s capacity after 500 cycles, gradual decline in performance is normal over time.
• Avoid Long-Term Discharge: Leaving the battery in a discharged state for an extended period can result in permanent performance loss.
• Proper Storage: If storing the battery for an extended period, store it in a cool, dry place, away from direct sunlight. Remember to take it out for charging every 30 days.
• Temperature Control: Maintain a temperature range of 50-70°F (10-21°C) and avoid exposure to direct sunlight for optimal battery health.
• No Short-Circuiting: Never intentionally short-circuit the battery, as this can cause severe damage and void the warranty.
• Responsible Disposal: Dispose of your batteries in accordance with local recycling regulations to protect the environment.
• Customer Support: For any questions regarding battery usage, maintenance, or storage, reach out to customer service.
• Use Original Battery: Use only the battery supplied with your electronic bike for safe and efficient operation.
• Supervised Charging: Never leave a lithium battery charging unsupervised to prevent potential safety hazards.

BICYCLE MAINTENANCE TIPS

• Keep batteries fully charged when not in use.
•  Avoid submerging the bike or its components in water, as it may harm the electrical system.
• Periodically inspect wiring and connectors for damage and ensure they are securely connected.
• For cleaning, use a damp cloth with a mild, non-corrosive detergent mixture on the frame and dry it with a cloth.
• Store your bike under shelter to protect it from rain and corrosive substances. After rain exposure, dry the bicycle and apply anti-rust treatment to unpainted steel parts.
• Riding in coastal or salty environments exposes your bike to corrosion. Regularly wash it and apply anti-rust treatment to unpainted surfaces. Corrosion is not covered under warranty.
• If hub and bottom bracket bearings get wet, remove and regrease them to prevent premature wear.
• For scratched or chipped paint, use touch-up paint or clear nail polish to prevent rust.
• Maintain all moving parts by cleaning and lubricating them regularly, tightening components, and making adjustments as needed.

Your bike’s cables, spokes, and chain will naturally undergo some stretching during the first 50-100 miles of use, and bolted connections might loosen. To address this, it’s advisable to schedule a professional tune-up with a certified bicycle mechanic after this break, which can vary based on factors like total weight, riding style, and terrain. Consistent inspections and tune- ups are crucial for maintaining the safety and trouble-free performance of your ANDSKY Bike.

TROUBLE SHOOTING

If you encounter a problem, identify the root cause(s) and apply the right solution(s) for a fix. When uncertain, seek assistance from a qualified technician for service, repairs, or maintenance.

WARRANTY

Every ANDSKY E-bike is covered under our manufacturer’s one year all-inclusive warranty for the original owner against all manufacturing defects.

Note: The warranty applies only to original owners and is not transferable.

What About Warranty On ANDSKY?
Parts covered by the warranty: frame, forks, stem, handlebars, headset, seat post, saddle, brakes (excluding brake pads), lights, bottom bracket, crank set, pedals, rims, wheel hub, freewheel, cassette, derailleur, shifter, motor, throttle, controller, wiring harness, LCD display (excluding damage due to water), kickstand, reflectors, and hardware. The battery warranty does not include damage from power surges, use an improper charger, improper maintenance or other such misuse, normal wear, or water damage.

The warranty does not cover an incorrect assembly or installation of the product by the user; an improper or negligent use, operation or transformation of the product; a maintenance contrary to the maintenance instructions of the product (eg. lack of maintenance of the brakes); normal wear and tear; defects inherent to the normal useful life or service life of the product, such as a flat battery that can be replaced by the consumer; damages or defects due to accidents.

Notes:
Failure caused by the following cases are not included in the warranty contents. However, the designated store or sales dealer has the responsibility and obligation to provide paid repair service:

• Without invoice and the warranty.
• Using and maintaining without complying with the use/s manual.
• Using the electrical bicycle for other purposes or dangerous acts.
• Dismantling the parts without permission or improperly use and storage.
• Without using the original parts.
• Traffic accidents or other accidents.
• Anti-rust layer damage caused by abnormal use, which leads to the corrosion and fracture of the parts.
• Riding on the abnormal road conditions.
• Commercial rental use.
• Irresistible natural disasters.

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