beko BU1104N Refrigerator User Manual

Refrigerator
User Manual BU1104N

BU1104N Refrigerator

Please read this manual first!
Dear Customer
Please read this manual before using the product.
Thank you for choosing this Beko product. We would like you to achieve the optimal efficiency from this high quality product which has been manufactured with state of the art technology.
To do this, carefully read this manual and any other documentation provided before
using the product and keep it as a reference.
Heed all information and warnings in the user manual. This way, you will protect yourself and your product against the dangers that may occur.
Keep the user manual. Include this manual with the unit if you hand it over to someone else.
The following symbols are used in the user manual:

| Hazard that may result in death or injury.
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| Important information or useful tips on operation.
| Read the user manual.
| Combustible material, warning against fire hazard.

NOTICE A hazard that may cause material damage to the product or its surroundings

| The model information as stored in the product data base can be reached by entering following website and searching for your model identifier (*) found on energy label.
https://eprel.ec.europa.eu/
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Safety Instructions

• This section includes the safety instructions necessary to prevent the risk of personal injury or material damage.
• Our company shall not be held responsible for damages that may occur if these instructions are not observed.

| Always have installation and repair operations performed by manufacturer, authorized service or a person who will be described by importer company.
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| Use original spare parts and accessories only.

| Do not repair or replace any component of the product unless it is clearly specified in the user manual.

| Do not perform any modifications on the product.

1.1 Intention of Use

• This product is not suitable for commercial use and should not be used for a purpose other than its intended use.
• This product is intended for operating interiors, such as households or similar.
  For example; In the staff kitchens of the stores, offices and other working environments,

In farm houses,
In the units of hotels, motels or other resting facilities that are used by the customers,
In hostels, or similar environments,
In catering services and similar non-retail applications.

• This product shall not be used in open or enclosed external environments such as vessels, camper vans, balconies or terraces. Exposing the product to rain, snow, sunlight and wind may cause risk of fire.

1.2 Safety of Children, Vulnerable Persons and Pets

• This product may be used by children aged 8 years and older and persons with underdeveloped physical, sensory or mental capabilities or lack of experience and knowledge if they are being supervised or have been given instruction concerning use of the appliance in a safe way and the hazards involved.
• Children between 3 and 8 years are allowed to put and take out food into/from the cooler product.
• Children and pets must not play with, climb on, or get inside the product.
• Children and pets must be kept away from the cabin area (compressor) where electrical parts are located.
• Cleaning and user maintenance must not be performed by children unless there is someone overseeing them.
• Keep the packaging materials away from children. Risk of injury and suffocation.

1.3 Electrical Safety

• The product shall not be plugged into the outlet during installation, maintenance, cleaning, repair, and transportation operations.

• If the power cable is damaged, it shall only be replaced by authorized service to avoid any risks that may occur.

• Do not tuck the power cable under the product or to the rear of the product. Do not put heavy items on the power cable. The power cable should not be bent, crushed, and come into contact with any heat source.

• Do not use an extension cord, multi-plug or adaptor to operate your product.

• Portable multi-plugs or portable power supplies may overheat and cause fire. Thus, do not have a multi-plug, portable power sources behind or in the vicinity of the product.

• Do not plug the product’s power cord in a loose or damaged power outlet. These types of connections may overheat and cause fire.

• The plug shall be easily accessible.
  If this is not possible, a mechanism that meets the electrical legislation and that disconnects all terminals from the mains (fuse, switch, main switch, etc.) shall be available on the electrical installation.

• The product must not be operated with an external switching device such as a timer, or a remote controlled system.

• Do not use the product when your feet are bare or your body is wet.

• Do not touch the plug with wet hands.

• When unplugging the appliance, don’t hold the power cord, but the plug.

1.4 Handling Safety

• Make sure to unplug the appliance before carrying the product.
• This product is heavy, do not handle it by yourself. Injuries may occur if the product falls on you. Do not bump into places or drop the product while transporting it.
• Always close the doors and do not hold the product by its doors while transporting it.
• Be careful not to damage the cooling system and the pipes while handling the product. Do not operate the product if the pipes are damaged, and contact an authorized service.

1.5 Installation Safety

• Contact the Authorized Service for the product’s installation.
  To prepare the product for use, see the information in the user manual and make sure the electric and water utilities are as required. If not, call a qualified electrician and plumber to arrange the utilities as necessary.
  Failure to do so may result in electric shock, fire, problems with the product, or injury.

• This product is designed for use at a maximum altitude of 2000 metres above sea level.

• Keep children away from installation area.

• Check for any damage on the product before installing it. Do not have the product installed if it is damaged.

• Always use personal protective equipment (gloves, etc.) during product installation, maintenance and repair. Risk of Injury!

• Place the product on a clean, level and hard surface and balance it with the adjustable legs (by rotating the front feet to the right or left). Otherwise, the refrigerator may tip over and cause injuries.

• The product shall be installed in a dry and ventilated environment.
  Do not keep carpets, rugs or similar covers under the product. This may cause risk of fire as a result of inadequate ventilation!

• Do not block or cover ventilation holes. Otherwise, power consumption increases and your product may be damaged.

• When placing the product, make sure that the supply cable is not damaged or pinched.

• The product must not be connected to supply systems and power sources which may cause sudden voltage changes (i.e. a portable solar-energy power source). Otherwise, damage to your product may occur as a result of the abrupt voltage fluctuations!

• The more refrigerant a refrigerator contains, the bigger its installation room shall be. In very small rooms, a flammable gasair mixture may occur in case of a gas leak in the cooling system. At least 1 m³ of volume is required for each 8 grams of refrigerant. The amount of the refrigerant available in your product is specified in the Type Label.

• The product must never be placed in such a way that power cables, the metal hose of the gas stove, metal gas or water pipes come into contact with the product’s rear wall (or the condenser).

• The installation place of the product must not be exposed to direct sunlight and it shall not be in the vicinity of a heat source such as stoves, radiators, etc. If you cannot prevent installation of the product in the vicinity of a heat source, use a suitable insulation plate and make sure the minimum distance to the heat source is as specified below:
  – At least 30 cm away from heat sources such as stoves, ovens, heating units and heaters, etc.,
  – And at least 5 cm away from electrical ovens.

• Your product has the protection class of I.

• Plug the product in a grounded socket that conforms with the Voltage, Current and Frequency values specified in the type label. The socket must have a 10A – 16A fuse. Our firm will not assume responsibility for any damages due to usage without earthing and without power connection in compliance with local and national regulations.

• The product’s power cable must be unplugged during installation. Otherwise, risk of electric shock and injury may occur!

• Do not plug the product’s power cord in loose, dislocated, broken, dirty, oily power outlets which have a risk of water contact. These types of connections may cause overheating and fire.

• Place the power cable and hoses (if any) of the product so that they shall not cause a risk of tripping over.

• Penetration of humidity and liquid to live parts or to the power cord may cause short circuit. Thus, do not use the product in humid environments or in areas where water may splash (e.g. garage, laundry room, etc.) If the refrigerator is wet by water, unplug it and contact an authorized service.

• Do not ever connect your refrigerator to power saving devices. These systems are harmful for the product.

• There is a risk of contact with electrical parts when removing the electronic board cover and the compressor rear cover (if fitted). Do not remove the electronic board cover and the compressor rear cover (if fitted). There is a risk of electrocution!

1.6 Operational Safety

• Do not ever use chemical solvents on the product. These materials contain an explosion risk.

• In case of a failure of the product, unplug it and do not operate until it is repaired by the authorized service. There is a risk of electric shock!

• Do not place a source of flame (e.g. candles, cigarettes, etc.) on the product or in the vicinity of it.

• Do not get on the product. Risk of falling and injury!

• Do not cause damage to the pipes of the cooling system using sharp and piercing tools. The refrigerant that sprays out in case of puncturing the gas pipes, pipe extensions or upper surface coatings may cause irritation of skin and injury to the eyes.

• Do not place and operate electrical appliances inside the refrigerator/freezer unless it is advised by the manufacturer.

• Do not jam any parts of your hands or your body to the moving parts inside the product. Be careful to prevent jamming of your fingers between the refrigerator and its door. Be careful while opening or closing the door if there are children around.

• Do not put ice cream, ice cubes or frozen food to your mouth as soon as you take them out of the freezer. Risk of frostbite!

• Do not touch the inner walls, metal parts of the freezer or food kept inside the freezer with wet hands. Risk of frostbite!

• Do not place soda cans or cans and bottles that contain fluids that may be frozen to the freezer compartment. Cans or bottles may explode. Risk of injury and material damage!

• Do not use or place materials sensitive against temperature such as flammable sprays, flammable objects, dry ice or other chemical agents in the vicinity of the refrigerator. Risk of fire and explosion!

• Do not store explosive materials such as aerosol cans with flammable materials inside the product.

• Do not place cans containing fluids over the product an open state. Splashing of water on an electrical part may cause an electric shock or a fire.

• Due to risk of breaking, do not store glass containers with liquid inside in the freezer compartment.

• This product is not intended for storage and cooling of medicines, blood plasma, laboratory preparations or sim-ilar materials and products that are subject to the Medical Products Directive.

• If the product is used against its intended purpose, it may cause damage to or deterioration of the products stored inside.

• If your refrigerator is equipped with blue light, do not look at this light with optical devices.
  Do not stare directly at UV LED light for a long time. Ultraviolet rays may cause eye strain.

• Do not fill the product with more contents than its capacity. Injuries or damages may occur if the contents of the refrigerator fall when the door is opened. Similar problems may also occur when an object is placed over the product.

• Ensure that you have removed any ice or water that may have fallen to the floor to prevent injuries.

• Change the locations of the racks/bottle racks on the door of your refrigerator only when the racks are empty. Danger of injury!

• Do not place objects that may fall/tip over on the product.
  These objects may fall while opening or closing the door and cause injuries and/or material damages.

• Do not hit or exert excessive pressure on glass surfaces.
  Broken glass may cause injuries and/or material damages.

• The cooling system in your product contains R600a refrigerant. The refrigerant type used in the product is specified in the type label. This gas is flammable. Therefore, be careful not to damage the cooling system and the pipes while operating the product. In case of damage to the pipes;
  1. Do not touch the product or the power cable.
  2. Keep the product away from potential sources of fire that may cause the product to catch fire.
  3. Ventilate the area where the product is placed. Do not use a fan.
  4. Contact Authorized Service.
  If the product is damaged and you observe gas leak, please stay away from the gas. Gas may cause frostbite if it contacts your skin.
  Before disposing of old products that shall not be used any more:
  1. Unplug the power cord from the mains socket.
  2. Cut the power cable and re-move it from the appliance together with the plug.
  3. Do not remove the racks and drawers from the product to prevent children from getting inside the appliance.
  4. Remove the doors.
  5. Store the product so that it shall not be tipped over.
  6. Do not allow children to play with the scrapped product.

• Do not dispose of the product by throwing it into fire. Risk of explosion.

• If there is a lock available on the product’s door, keep the key out of children’s reach.

1.7 Food Storage Safety
Please pay attention to the following warnings to avoid food spoilage:

• Leaving the doors open for a long time may cause the temperature inside the product to rise.

• Regularly clean the accessible drainage systems in contact with food.

• Clean the water tanks that have not been used for 48 hours and mains-fed water systems that have not been used for more than 5 days.

• Store raw meat and fish products in appropriate compartments within the product.
  Thus, it does not drip on or come into contact with other foods.

• Two-star freezer compartments are used for storing prefilled foods, making and storing ice and ice cream.

• One, two and three-star compartments are not appropriate for freezing fresh food.

• If the cooling product has been left empty for a long time, turn off the product, defrost, clean, and dry the product in order to protect the housing of the product.

1.8 Maintenance and Cleaning Safety

• Unplug the refrigerator before cleaning it or starting to perform maintenance.
• Do not pull by the door handle if you shall move the product for cleaning purposes. Handle may cause injuries if it is pulled too hard.
• Do not put your hands etc. under the refrigerator. Jamming may occur or any sharp edge may cause personal injuries.
• Do not clean the product by spraying or pouring water on the product and inside the product. Risk of electric shock and fire.
• When cleaning the product, do not use sharp and abrasive tools or household cleaning agents, detergent, gas, gasoline, thinner, alcohol, varnish, and similar substances. Use only cleaning and maintenance agents that are not harmful for food inside the product.
• Do not ever use steam or steamed cleaning materials for cleaning the product and thawing the ice inside it. Steam contacts the live areas in your refrigerator and causes short circuit or electric shock.
• Do not use any mechanical tools or any other tools than the recommendations of the manufacturer to speed up the defrost operation.
• Take care to keep water away from the ventilation holes, electronic circuits or lighting of the product.
• Use a clean, dry cloth to wipe the dust or foreign material on the tips of the plugs. Do not use a wet or damp piece of cloth to clean the plug. Otherwise, risk of fire or electric shock may occur.

1.9 Disposal of the Old Product
When disposing of your old product follow the instructions below:

• To prevent children from acci-dentally locking themselves into the product, if there is door lock, disable it.
• Splash of coolant is harmful to the eyes. Do not damage any part of the cooling system while disposing of the product.
• It may be fatal if the compressor oil is swallowed or if it penetrates the respiratory tract.
• Cooling system of your product includes R600a gas as specified in the type label. This gas is flammable. Do not dispose of the product by throwing it into fire. Risk of explosion!
• C -Pentane is used as a blowing agent in insulation foam and it is a flammable substance. Do not dispose of the product by throwing it into fire.

Environmental Instructions

2.1 Compliance with the WEEE Directive and Disposing of the Waste Product

** This product complies with EU WEEE Directive (2012/19/EU).
This product bears a classification symbol for waste electrical and electronic equipment (WEEE).
This symbol indicates that this product shall not be disposed with other household wastes at the end of its service life. Used device must be returned to offical collection point for recycling of electrical and electronic devices. To find these collection systems please contact to your local authorities or retailer where the product was puchased. Each household performs important role in recovering and recycling of old appliance. Appropriate disposal of used appliance helps prevent potential negative consequences for the environment and human health.
Compliance with RoHS Directive
The product you have purchased complies with EU RoHS Directive (2011/65/EU). It does not contain harmful and prohibited materials specified in the Directive.
Package information
** Packaging materials of the product are manufactured from recyclable materials in accordance with our National Environment Regulations.
Do not dispose of the packaging materials together with the domestic or other wastes. Take them to the packaging material collection points designated by the local authorities.

Your Refrigerator

1 Egg holder
2 Door Shelf
3 * Storage Box
4 Bottle Shelf| 5 Adjustable Legs
6 Food Storage Compartment
7 Sliding Crisper Cover
8 Body Shelves
9 Lamp Thermostat Box
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*Optional: Figures in this user manual are schematic and may not exactly match your product. If your product does not comprise the relevant parts, the information pertains to other models.

Installation

Read the “Safety Instructions” section first!
4.1 Right Place For Installation
Contact the Authorized Service for the product’s installation. To prepare the product for installation, see the information in the user manual and make sure the electric and water utilities are as required. If not, call an electrician and plumber to arrange the utilities as necessary.
WARNING:
The manufacturer assumes no responsibility for any damages caused by the work carried out by unauthorized persons.
WARNING:
The product’s power cable must be unplugged during installation. Failure to do so may result in death or serious injuries!
WARNING:
If the door span is too narrow for the product to pass, remove the door and turn the product sideways; if this does not work, contact the authorized service.

• Place the product on a flat surface to avoid vibration.
• Place the product at least 30 cm away from the heater, stove and similar sources of heat and at least 5 cm away from electric ovens.
• Do not expose the product to direct sunlight or keep it in damp environments.
• Check if the rear wall clearance protection component is present at its location (if provided with the product).

4.2 Electrical Connection
Do not use extension cables or multi sockets in power connection.
Damaged power cable must be replaced by Authorized Service.
When placing two coolers in adjacent position, leave at least 4 cm distance between the two units.

• Our firm will not assume responsibility for any damages due to usage without earthing and without power connection in compliance with national regulations.
• The power cable plug must be easily accessible after installation.
• Do not use multi-group plug with or without extension cable between the wall socket and the refrigerator.

4.3 Adjusting the Legs
If the product is not in balanced position, adjust the front adjustable legs by rotating them to right or left. 4.4 Hot Surface Warning
The side walls of your product are equipped with cooler pipes to enhance the cooling system. High pressure fluid may flow through these surfaces, and cause hot surfaces on the side walls. This is normal and it does not require servicing. Be careful when you contact these areas.

Changing Door Direction

Preparation

Read the “Safety Instructions” section first!
6.1 What To Do For Energy Saving
Connecting the product to electronic energy-saving systems is harmful, as it may damage the product.

• This refrigerating appliance is not intended to be used as a built in appliance.
• Do not keep the refrigerator doors open for long periods.
• Do not place hot food or beverages into the refrigerator.
• Do not overfill the refrigerator; blocking the internal air flow will reduce cooling capacity.
• Since hot and humid air will not directly penetrate into your product when the doors are not opened, your product will optimize itself in conditions sufficient to protect your food. Under these circumstances, functions and components such as compressor, fan, heater, defrost, lighting, display and so on will operate according to the needs by consuming minimum energy.
• In case that multiple options are present, glass shelves must be placed so that the air outlets at the rear wall are not blocked and preferably, in a way that air outlets remain below the glass shelf. This combination may help improving air distribution and energy efficiency.
• Using the below drawer when storing is strongly recommended.
• Food shall be stored using the drawers in the cooler compartment in order to ensure energy saving and protect food in better conditions.

6.2 First Use
Before using your refrigerator, make sure the necessary preparations are made in line with the instructions in “Safety and Environmental Instructions” and “Installation” sections.

• Keep the product running without placing any food inside for 6 hours and do not open the door, unless absolutely necessary.
• The temperature change caused by opening and closing of the door while using the product may normally lead to condensation on door/body shelves and glassware placed in the product.

| A sound will be heard when the compressor is engaged. It is normal for the product to make noise even if the compressor is not running, as fluid and gas may be compressed in the cooling system.
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| It is normal for the front edges of the refrigerator to be warm. These areas are designed to warm up in order to prevent condensation.
| For some models, indicator panel turns off automatically 1 minute after the door closes. It will be reactivated when the door is opened or any button is pressed.

6.3 Climate Class and Definitions
Please refer to the Climate Class on the rating plate of your device. One of the following information is applicable to your device according to the Climate Class.

• SN: Long Term Temperate Climate: This cooling device is designed for use at ambient temperatures between 10 °C and 32°C.
• N: Temperate Climate: This cooling device is designed for use at ambient temperatures between 16°C and 32 °C.
• ST: Subtropical Climate: This cooling device is designed for use at ambient temperatures between 16°C and 38°C.
• Turn off the water valve if you will be away from home (e.g. at vacation) and you will not be using the Icematic or the water dispenser for a long period of time.
  Otherwise, water leaks may occur.

Operating the Product

Read the “Safety Instructions” section first!

• Do not use any mechanical tools or any other tools than the recommendations of the manufacturer to speed up the defrost operation.
• Do not use parts of your refrigerator such as the door or drawers as a support or a step. This may cause the product to trip over or its components to be damaged.
• The product shall be used for storing food only.
• Turn off the water valve if you will be away from home (e.g. at vacation) and you will not be using the Icematic or the water dispenser for a long period of time.
  Otherwise, water leaks may occur.

Unplugging the Product

• If you are not going to use the product for a long time, unplug the product from the socket.
• Remove the food to prevent odours,
• Wait for the ice to melt, clean the interior and let it dry, leave the doors open to avoid damaging the inner body plastics.

Use of Your Appliance

8.1 Setting the Operating Temperature
The operating temperature is set by the temperature control. 1=Lowest cooling setting (Warmest setting)
5=Highest cooling setting (Coldest setting) or
Min. = Lowest cooling setting (Warmest setting)
Max. = Highest cooling setting (Coldest setting)
The average temperature inside the cooler compartment should be around +5°C.
Please select a setting based on the desired temperature.
Please note that there will be different temperatures in the cooling area.
The coldest zone is just above the crisper.
The internal temperature also depends on the ambient temperature, the frequency with which the door is opened and the amount of food stored inside.
Frequent opening of the door causes the internal temperature to rise.
It is therefore recommended to close the door as soon as possible after use.
Use of interior compartments
Movable shelves: The distance between the shelves can be adjusted as required.
Vegetable drawer: In this compartment, vegetables and fruit can be stored for a long time without spoiling.
Bottle shelf: Bottles, jars and cans can be placed on these shelves.
Food storage
The refrigerator compartment is intended for short-term storage of fresh food and drinks.
Store dairy products in the designated compartment of the refrigerator.
Bottles can be stored in the bottle holder or on the bottle shelf in the door.
Raw meat is best stored in a polyethylene bag in the lowest compartment of the refrigerator.
Allow hot food and drinks to cool to room temperature before placing them in the refrigerator.

• Caution:
  Store concentrated alcohol only upright and tightly closed.

• Caution:
  Do not store explosive substances or containers with flammable propellants (cans, spray cans, etc.) in the unit. Risk of explosion.

Defrosting
Defrosting of the refrigerator compartment is done automatically. The defrosted water flows through the drain channel into a collection container at the back of the appliance.
During defrosting, water drops form at the back of the refrigerator due to the evaporator. If the drops do not all flow downwards, they may freeze again after defrosting. Clean them with a cloth soaked in warm water, but never with a hard or sharp object. 8.2 Placing Your Refrigerator Under the Countertop and Adjusting the Feet
When your refrigerator is placed, the distance between the wall and the product should be at least 30 mm as shown in the figure. The air intake ducts should not be blocked to avoid a decrease in the performance of your refrigerator. (140 cm2)
If the refrigerator is not balanced;
It can be ensured to stand balanced by ro-tating the front legs of the refrigerator as in the figure. The corner of the leg is lowered when rotated in the direction of black arrow; and it is raised when rotated in the counter direction. Getting help from a person to lift the refrigerator slightly during this operation will make it much easier. 8.3 Replacing the Illumination Lamp
Call the Authorized Service when the Bulb/ LED used for lighting in your refrigerator will be replaced.
Lamp(s) used in this appliance cannot be used for house lighting. Intended use of this lamp is to help the user place food into the refrigerator / freezer safely and comfortably.

Maintenance and Cleaning

WARNING:
Read the “Safety Instructions” section first.
WARNING:
Unplug the refrigerator before cleaning it.

• Do not use sharp or abrasive tools to clean the product. Do not use materials such as household cleaning agents, soap, detergents, gas, gasoline, thinner, alcohol, wax, etc.

• The dust shall be removed from the ventilation grill on the rear of the product at least once a year (without opening the cover).
  Clean the product with a dry cloth.

• Take care to keep water away from the lamp’s cover and other electrical parts.

• Clean the door with a damp cloth. Remove all contents to remove the door and body racks. Remove the door racks by lifting them upwards. Clean and dry the shelves, then attach back in place by sliding from above.

• Do not use chlorinated water or cleaning products on the exterior surface and chromecoated parts of the product.
  Chlorine will cause rust on such metallic surfaces.

• Do not use sharp and abrasive tools, soap, house cleaning materials, detergents, gas, gasoline, varnish and similar substances to prevent deformation of the plastic part and removal of prints on the part. Use warm water and a soft cloth for cleaning, and then dry it.

• On the products without a No-Frost feature, water droplets and icing up to a thickness of a finger may occur on the rear wall of the freezer compartment. Do not clean, and never apply oils or similar materials.

• Use a mildly dampened micro-fibre cloth to clean the external surface of the product. Sponges and other types of cleaning clothes may cause scratches.

• To clean all removable components during the cleaning of the interior surface of the product, wash these components with a mild solution consisting of soap, water and carbonate. Wash and dry thor-oughly. Prevent contact of water with illumination components and the control panel.

CAUTION:
Do not use vinegar, rubbing alcohol or other alcohol based cleaning agents on any interior surface.
Stainless Steel External Surfaces Use a non-abrasive stainless steel cleaning agent and apply it with a soft lint-free cloth.
To polish, gently wipe the surface with a micro-fibre cloth dampened with water and use dry polishing chamois. Always follow the veins of the stainless steel.

Preventing Odours
The product is manufactured free of any odorous materials. However, keeping the food in inappropriate sections and improper cleaning of internal surfaces may lead to odours.

• To avoid this, clean the inside with car- bonated water every 15 days.
• Keep the foods in sealed holders, as mi- cro-organisms arising from foods kept in unsealed containers will cause bad odour.
• Do not keep expired and spoilt foods in the refrigerator.

Protecting Plastic Surfaces
Oil spilled on plastic surfaces may damage the surface and must be cleaned immediately with warm water.

Troubleshooting

Check this list before contacting the service.
Doing so will save you time and money. This list includes frequent complaints that are not related to faulty workmanship or materials. Certain features mentioned herein may not apply to your product. The refrigerator is not working.

• The power plug is not fully settled. >>> Plug it in to settle completely into the socket.

• The fuse connected to the socket powering the product or the main fuse is blown. >>> Check the fuse.
  Condensation on the side wall of the cooler compartment (MULTI ZONE, COOL CONTROL and FLEXI ZONE).

• The door is opened too frequently. >>> Take care not to open the product’s door too frequently.

• The environment is too humid. >>> Do not install the product in humid environments.

• Foods containing liquids are kept in unsealed holders. >>> Keep the foods containing liquids in sealed holders.

• The product’s door is left open. >>> Do not keep the product’s door open for long periods.

• The thermostat is set to a very cool temperature.

  Set the thermostat to an appropriate temperature.

Compressor is not working.

• In case of sudden power failure or pulling the power plug off and putting back on, the gas pressure in the product’s cooling system is not balanced, which triggers the compressor thermic safeguard. The product will restart after approximately 6 minutes. If the product does not restart after this period, contact the service.

• Defrosting is active. >>> This is normal for a fully-automatic defrosting product.
  The defrosting is carried out periodically.

• The product is not plugged in. >>> Make sure the power cord is plugged in.

• The temperature setting is incorrect. >>> Select the appropriate temperature setting.

• The power is out. >>> The product will continue to operate normally once the power is restored.

The refrigerator’s operating noise is increasing while in use.

• The product’s operating performance may vary depending on the ambient temperature variations. This is normal and not a malfunction.

The refrigerator runs too often or for too long.

• The new product may be larger than the previous one. Larger products will run for longer periods.

• The room temperature may be high. >>> The product will normally run for long periods in higher room temperature.

• The product may have been recently plugged in or a new food item is placed inside. >>> The product will take longer to reach the set temperature when recently plugged in or a new food item is placed inside. This is normal.

• Large quantities of hot food may have been recently placed into the product.

  Do not place hot food into the product.

• The doors were opened frequently or kept open for long periods. >>> The warm air moving inside will cause the product to run longer. Do not open the doors too frequently.

• The freezer or cooler door may be ajar. >>> Check that the doors are fully closed.

• The product may be set to a temperature that is too low. >>> Set the temperature to a higher degree and wait for the product to reach the adjusted temperature.

• The cooler or freezer door washer may be dirty, worn out, broken or not properly settled. >>> Clean or replace the gasket.
  Damaged / torn door washer will cause the product to run for longer periods to preserve the current temperature.

The freezer temperature is very low, but the cooler temperature is adequate.

• The freezer compartment temperature is set to a very low degree. >>> Set the freezer compartment temperature to a higher degree and check again.

The cooler temperature is very low, but the freezer temperature is adequate.

• The cooler compartment temperature is set to a very low degree. >>> Set the cooler compartment temperature to a higher degree and check again.

The food items kept in cooler compartment drawers are frozen.

• The cooler compartment temperature is set to a very low degree. >>> Set the cooler compartment temperature to a higher degree and check again.

The temperature in the cooler or the freezer is too high.

• The cooler compartment temperature is set to a very high degree. >>> Temperature setting of the cooler compartment has an effect on the temperature in the freezer compartment. Wait until the temperature of relevant parts reach the sufficient level by changing the temperature of cooler or freezer compartments.
• The doors were opened frequently or kept open for long periods. >>> Do not open the doors too frequently.
• The door may be ajar. >>> Fully close the door.
• The product may have been recently plugged in or a new food item is placed inside. >>> This is normal. The product will take longer to reach the set temperature when recently plugged in or a new food item is placed inside.
• Large quantities of hot food may have been recently placed into the product.

  Do not place hot food into the product.

Shaking or noise.

• The surface is not flat or durable >>> If the product is shaking when moved slowly, adjust the stands to balance the product. Also make sure the ground is sufficiently durable to bear the product.
• Any items placed on the product may cause noise. >>> Remove any items placed on the product.
• The product is making noise of liquid flowing, spraying etc.
• The product’s operating principles involve liquid and gas flows. >>> This is normal and not a malfunction.

There is sound of wind blowing coming from the product.

• The product uses a fan for the cooling process. This is normal and not a malfunction.

There is condensation on the product’s internal walls.

• Hot or humid weather will increase icing and condensation. This is normal and not a malfunction.
• The doors were opened frequently or kept open for long periods. >>> Do not open the doors too frequently; if open, close the door.
• The door may be ajar. >>> Fully close the door.

There is condensation on the product’s exterior or between the doors.

• The ambient weather may be humid, this is quite normal in humid weather. >>>
  The condensation will dissipate when the humidity is reduced.

The interior smells bad.

• The product is not cleaned regularly. >>> Clean the interior regularly using sponge, warm water and carbonated water.

• Certain holders and packaging materials may cause odour. >>> Use holders and packaging materials without free of odour.

• The foods were placed in unsealed holders.

  Keep the foods in sealed holders.
  Microorganisms may spread out of unsealed food items and cause bad odour.

• Remove any expired or spoilt foods from the product.

The door is not closing.

• Food packages may be blocking the door. >>> Relocate any items blocking the doors.
• The product is not standing in full upright position on the ground. >>> Adjust the stands to balance the product.
• The surface is not flat or durable >>>
  Make sure the surface is flat and sufficiently durable to bear the product.

The crisper is jammed.

• The food items may be in contact with the upper section of the drawer. >>> Reorganize the food items in the drawer.

Temperature on the product surface.

• High temperature may be observed between two doors, on the side panels and on the rear grill area while your product is operated. This is normal and it does not require servicing.

Fan continues to operate when the door is opened.

• Fan may continue to operate when the freezer door is open.

WARNING: If the problem persists after following the instructions in this section, contact your vendor or an Authorized Service. Do not try to repair the product. This is normal.

DISCLAIMER / WARNING

Some (simple) failures can be adequately handled by the end-user without any safety issue or unsafe use arising, provided that they are carried out within the limits and in accordance with the following instructions (see the “Self- Repair” section).
Therefore, unless otherwise authorized in the “Self-Repair” section below, repairs shall be addressed to registered profes-sional repairers in order to avoid safety issues.
A registered Professional repairer is a professional repairer that has been granted access to the instructions and spare parts list of this product by the manufacturer according to the methods described in legislative acts pursuant to Directive 2009/125/ EC.

However, only the service agent (i.e.authorized professional repairers) that you can reach through the phone number given in the user manual/warranty card or through your authorized dealer may provide service under the guarantee terms. Therefore, please be advised that repairs by professional repairers (who are not authorized by) Beko shall void the guarantee.
Self-Repair
Self-repair can be done by the end-user with regard to the following spare parts:door handles,door hinges, trays, baskets and door gaskets (an updated list is also available support.beko.com as of 1st March 2021).
Moreover, to ensure product safety and to prevent risk of serious injury, the mentioned self-repair shall be done following the instructions in the user manual for selfrepair or which are available in support.beko.com . For your safety, unplug the product before attempting any self-repair.
Repair and repair attempts by end-users for parts not included in such list and/or not following the instructions in the user manuals for self-repair or which are available in support.beko.com, might give raise to safety issues not attributable to Beko, and will void the warranty of the product.
Therefore, it is highly recommended that end-users refrain from the attempt to carry out repairs falling outside the mentioned list of spare parts, contacting in such cases authorized professional repairers or registered professional repairers. On the contrary, such attempts by end-users may cause safety issues and damage the product and subsequently cause fire, flood, electrocution and serious personal injury to occur.
By way of example, but not limited to,the following repairs must be addressed to authorized professional repairers or registered professional repairers:compressor, cooling circuit, main board,inverter board, display board, etc.
The manufacturer/seller cannot be held liable in any case where end-users do not comply with the above.
The spare part availability of the refrigerator that you purchased is 10 years.During this period, original spare parts will be available to operate the refrigerator properly The minimum duration of guarantee of the refrigerator that you purchased is 24 months.
This product is equipped with a lighting source of the “G” energy class.
The lighting source in this product shall only be replaced by Professional repairer.
See also
2 DISCLAIMER / WARNING [} 22]

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