Avocor TCXXKA Interactive Intelligent Panel User Manual

: May 15, 2024
: avocor

Table of Contents

Safety Warning
Prepare to Install
Terminal Interface
Remote Control
Remote Control Instruction
Simple Troubleshooting
Maintenance
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Avocor TCXXKA Interactive Intelligent Panel

Avocor TCXXKA Interactive Intelligent Panel

Safety Warning

Before operating, please read this manual thoroughly, and keep it for future reference.
Image shown in this manual is indicative only. There may be differences between the pictures and the actual product, please prevail in kind.

Placement

DO NOT put heavy objects on top of the unit.
DO NOT put the unit near appliances that generate magnetic fields.
DO NOT expose the unit to direct sunlight and other sources of heat.
DO NOT place the unit on an unstable cart, stand, tripod, bracket, table, or shelf.
DO NOT put any liquid near or on the unit, make sure do not spill any liquid inside the unit.

Power Supply

Please keep power cable from physical or mechanical damage.
Please check and ensure AC source is connected with the ground.
This power cable comes with the device exclusively for this device only.
Please unplug power supply when the weather is thunderstorm or lightning.
Check that the unit’s operating voltage is identical with your local power supply.
Please use the original power cable from the accessory bag, don’t modify or lengthen it.
Please unplug power supply, when there is nobody home or the unit will be in idle for a long time.

LED Screen

Unplug the power cable before cleaning.
Clean the screen with a soft, dustless and dry cloth.
For deep clean, please contact an authorized service center.
Never use water or the spray type detergent to clean the unit.
Never use any other hard or sharp object to replace the touch pen.
Better for the panel lifetime and the display performance, do not display high brightness image for long time.

Temperature
Normal operating temperature is 0 ~ 40℃.
Do not place the unit near or over a radiator or a heater.
If your unit is suddenly moved from a cold to a warm place, please unplug the power cable and do not turn it on at least 2 hours, making sure the moisture inside the unit is all evaporated.

Humidity
Do not expose the unit in rain, or place in high humidity area.
Please make sure indoor environment is dry and cool. Normal operating humidity is 10%~90%RH.

Ventilation

Please put the unit in a well-ventilated place, so the heating can be released easily.
Ensure that the unit has enough space for ventilation. Space requirement: left, right and back >10cm, top> 20cm.

Earphone
Before using earphone, please turn down the volume in advance.
Using the earphone to listen loud sound for a long time might affect the hearing.

Standby

It will enter standby mode but not turn off the unit after press the standby key.

Battery

Please make sure the battery gets proper disposal or recycle after using.
Please keep the battery away from kids and don’t throw the battery into fire.
Caution risk of fire or explosion if the battery is replaced by an incorrect type.

Notes for Cleaning

There are vents on back cover, please do not use any liquid or spray directly during cleaning.

Power Switch Status Signs

“I” means power on, “O” means power off.

Notes for Maintenance

This machine can only be maintained by certified engineer.

Prepare to Install

N O .	I t e m s
1	：Tap to enter energy-saving,press at least 2 seconds to enter

Prepare to Install

Terminal Interface

N o .| I t e m s| F un c t i o n d e s c r i p t i o n
---|---|---
1| TOUCH1/2/3| Touch signal output to the external computer
2| HDMI 1/2/3/4| High-definition multimedia interface signal input, connect to devices with HDMI output interface (personal computer with HDMI output, set-top box, or another video device)
3| IN| Connected to devices with Displays output function.
4| AUDIO IN| External audio sources input(It is generally used as the sound input of the

VGA interface)

5| AUDIO OUT| Audio output to the external speaker
6| 3.0| Connect USB devices such as mobile hard

disk, U disk, USB keyboard ,mouse, USB drives, etc.

7| HDMI OUT| Connected to the devices with HDMI input function(monitor)
8| | Support charging, data transmission, extension for audio and video output interface, etc.
Note：The maximum rated power of the USB Type-C port of this product is100W. When using this port to charge electronic devices, the charging power of the electronic device cannot exceed the rated power of this port. If the charging power of the electronic device exceeds the rated charging power of this port, please Do not directly use this port for charging.
9| 2.0| Connect USB devices such as mobile hard disk, U disk, USB keyboard ,mouse, USB drives, etc.
10| RS232| Serial interface, used for mutual transfer of data between devices
11| LAN| Connected to Ethernet
12| SPDIF| Carry multichannel sound via optical signals.
13| AC OUT| AC power output,connecting AC power supply
14| AC IN| AC power input, connecting AC power supply
15| AC SWITCH| To open or shut down AC power supply. “I” means power on, “O” means power off

Terminal Interface

Remote Control

Remote Control Button Instruction

Detailed Function Description

N o .| I t e m s| F un c t i o n d e s c r i p t i o n
---|---|---
1|

| Power on/off
2|

Remote Control

NOTE: All computer – related function keys are not available without a built-in computer.

Remote Control Instruction

Install Batteries

Open back cover of battery component on the back of remote control.
Install AAA type battery according to the corresponding electrode, make sure battery positive and negative pole are correct (“+”to”+”, “-” to “-“), please do not mix using old and new batteries.
After battery is installed, close the back cover of battery components, and make the following clip buckled to the bottom.

Range of remote control
Remote control can work normally within the range of 8 meters distance, 30 degrees left and right from the remote-control receiver; in order to protect environment, please dispose waste battery into recycling box.

If the battery is replaced by an incorrect type, it may lead to explosion.

Connection and Setting

For the safety of you and the machine, please do not connect any power plug before connection.

External Computer and Touch Connection

Use USB Type-C cable to connect the computer (Or use HDMI cable to connect to HDMI output port of external computer.
Or use Display Port cable to connect to display output port of external computer).
Use USB cable to connect to external computer USB port.
After cable connection, plug in power cord, and switch power on.
Start external computer.
Press key, and the equipment is power on.
Switch the input source to the USB Type-C/HDMI /Display Port channel in the main menu.

NOTE:

*External computer input, equipment’s best resolution is 38402160.**

Recommended computer configuration:

GB Available Hard Drive
0 GHz Processor, 1GB Memory More than 256 color display cards VGA OUT / HDMI OUT, Audio-OUT, USB Interface Support Resolution ：800×600,1024×768, 1920×1080,3840×2160

Audio and Video Equipment

Use HDMI cable to connect audio and video equipment with HDMI output.
After cable connection, plug in power cord, and switch power on.
Press to turn equipment on.
Switch the input source to the HDMI channel in the main menu.

Audio and Video Equipment

Use HDMI cable to connect audio and video equipment with HDMI input.
After cable connection, plug in power cord, and switch power on
Press to turn equipment on

RS232 Connection

After using serial port cable to connect central control equipment and machine, certain function of the machine can be controlled via central control equipment, such as: machine ON/OFF, and adjustment of sound volume, etc.
RS232 Connection

LAN Connection

LAN Connection

USB Connection

USB Connection

AUDIO OUT Connection

AUDIO OUT Connection

Simple Troubleshooting

Machine Fails to Work Normally

Remote control failure| Check whether there are other objects between remote control and equipment control receiving window, thus leading

to failure of remote control.

---|---
Check whether the battery electrode in the remote control is correct.
Check whether remote control needs to replace battery.
Machine automatically shut down| Whether set sleep or not.
Check whether there is sudden power outage.
The system will automatically shut down if the interactive intelligent Panel’s external channel loses signal for 5 minutes. Please check the input and connection of the signal.

PC Mode

Signal out of range	Check whether display is set correctly.

Check whether resolution is the best resolution.
Adjust line and field synchronization in menu.
| Select automatic correction in menu.
Background has vertical lines or streaks| Adjust clock and phase position in menu.
Image lack of color, color is incorrect| Check whether VGA is not well connected or has quality problem.
| Adjust chromatic and brightness or contrast in menu.
Display format that is not supported| Select automatic correction in menu.
| Adjust clock and phase position in menu.

Touch Function

Touch function invalid| Check whether the size of article touched is comparable with finger.
---|---
Touch positioning not correct| Check whether touch pen is facing the screen.

Video Function Can’t Work Normally

No picture and no sound	Check whether the machine is started state.

Check whether signal wire is well plugged, whether INPUT is corresponding to it.
If in internal computer mode, check whether internal computer is started.
| Check whether signal wire is well connected.
With horizontal or vertical stripes or image dithering| Check whether other electronic equipment or power tools are placed around the machine.
No color, color is weak, or image is weak| Adjust chromatic and brightness or contrast in menu.
| Check whether signal wire is well connected.

Audio Function Can’t Work Normally

With image but without sound| Check whether mute button is pressed for mute.
---|---
Press VOL + / – to adjust volume.
Check whether audio line is connected correctly.
Only one speaker has sound| Adjust sound balance in menu.
Check whether computer sound control panel only sets up one sound channel.
Check whether audio line is connected correctly.
HDMI output without sound| Check whether connect external device.

Maintenance

Proper maintenance can avoid many early faults and regular careful cleaning can make machine brand new.
Please unplug power plug before cleaning and maintenance, to prevent electric shock.

Clean Screen

Please mix and stir even a little fabric softener or tableware detergent with alcohol.
Please use a soft cloth to be completely soaked in the mixture.
Please take out cloth and twist to half dry state to wipe machine screen.
Repeat for several times, pay attention not to squeeze water flow into machine when wiping machine.

Clean Face Frame

Please use dry, soft, lint-free cloth to wipe front frame.

No Use of Machine for A Long Time

In case of no use of machine for a long time, such as holiday, please make sure to unplug the plug to prevent any possible dangers caused by power supply ripple from lightning.

This symbol, affixed to the product or its packaging, indicates that the product must not be processed with household waste. It must be brought to an electric and electronic waste collection point for recycling and disposal. By the appropriate disposal of this product you also help in preventing potentially negative consequences for the environment and human health. The recycling of materials helps preserve our natural resources.
For further information regarding the recycling of this product, please contact your municipality, local waste disposal centre or the store where the product was purchased.

Federal Communication Commission Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

FCC Caution:

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

This device may not cause harmful interference, and
this device must accept any interference received, including interference that may cause undesired operation.

Caution: The user is cautioned that changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and any part of your body.

Non-modification Statement:

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

IC Radiation Exposure Statement for Canada
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation,Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions:

This device may not cause interference.
This device must accept any interference, including
interference that may cause undesired operation of the device.

This equipment complies with ISED RSS-102 radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and any part of your body.

Hereby, Avocor Technologies USA, Inc declares that the radio Equipment is in compliance with Directive 2014/53/EU.

This symbol, affixed to the product or its packaging, indicates that the product must not be processed with household waste. It must be brought to an electric and electronic waste collection point for recycling and disposal. By the appropriate disposal of this product you also help in preventing potentially negative consequences for the environment and human health. The recycling of materials helps preserve our natural resources. For further information regarding the recycling of this product, please contact your municipality, local waste disposal center or the store where the product was purchased.