EMAX E350 Series 7.5 HP Silent Air Compressor User Manual

June 17, 2024
Emax

EMAX E350 Series 7.5 HP Silent Air Compressor

SAFETY INFORMATION

This manual contains very important information to know and understand. This is to provide for SAFTEY and to PREVENT EQUIPMENT PROBLEMS. To help understand this information, observe the following:

  • DANGER: Danger indicates an imminently hazardous situation that, if not avoided, will result in death or serious injury.
  • WARNING: Warning indicates a potentially hazardous situation which if not avoided, could result in death or serious injury.
  • CAUTION: Caution indicates a potentially hazardous situation that, if not avoided, may result in minor or moderate injury.
  • NOTICE: Notice indicates important information, that if not followed, may cause damage to equipment.

CALIFORNIA PROPOSITION 65

WARNING: This product or its power cord may contain chemicals known to the state of California to cause cancer and birth defects or other reproductive harm. Wash hands after handling.

  1. Allow only trained, authorized persons who have read and understood these operating instructions to use this equipment. Failure to follow the instructions, procedures, and safety precautions in this manual can result in accidents and injuries.
  2. NEVER start or operate the compressor under unsafe conditions. Tag the compressor, disconnect it, and lock out all power to it to prevent accidental start-up until the condition is corrected.
  3. Install, use, and operate the compressor only in full compliance with all pertinent OSHA regulations and all applicable Federal, State & Local codes, standards, and regulations.
  4. NEVER modify the compressor and/or controls in any way.
  5. Keep a first aid kit in a convenient place. Seek medical assistance promptly in case of injury. Avoid infection by caring for any small cuts and burns promptly.

DANGER: Failure to follow instructions and safety guidelines laid out in this manual can result in serious injury or death. Ensure all users of this product read and understand this manual. Store the manual near the compressor for ease of reference. If the manual becomes damaged or illegible contact the manufacturer for a replacement.

BREATHABLE AIR

  1. NEVER use air from this compressor for breathable air except in full compliance with OSHA Standards 29 CFR 1910 and any other Federal, State or Local codes or regulations.
  2. DO NOT use airline anti-icer systems in airlines supplying respirators or other equipment used to produce breathable air. DO NOT discharge air from these systems in unventilated or other confined areas.

DANGER: Death or serious injury can result from inhaling compressed air without using proper safety equipment. See OSHA standards on safety.

Pressurized Components
This equipment is supplied with an ASME-designed and rated pressure vessel protected by an ASME-rated relief valve. Pull the ring before each use to ensure the valve is functional. DO NOT attempt to open the valve while the machine is under pressure. See figure on the right.

CAUTION: DO NOT PULL WITH PRESSURE IN THE SYSTEM

Personal Protective Equipment
Be sure all Be sure all operators and others around the compressor and its controls comply with all applicable OSHA, Federal, State, and Local regulations, codes, and standards relating to personal protective equipment. This includes respiratory protective equipment, protection for the extremities, protective clothing, protective shields and barriers, electrical protective equipment, and personal hearing protective equipment.

  • Read all manuals and information supplied for this unit carefully. Be thoroughly familiar with all inspection and operation guidelines. Only persons who have read and understand this manual should operate the compressor.

Nomenclature

EMAX-E350-Series-7.5-HP-Silent-Air-Compressor-fig-4

Features and Extras
Compressors come in many shapes and sizes. Our units have several features that may or may not be present on your unit. These features may be purchased after the fact in kit form. This guide will explain the use and benefit of these features.

Pump Riser

  1. Used to elevate the pump off the top plate of the unit.
  2. Increased pump height means increased airflow under the pump and therefore increases surface area cooling. This decrease in oil temp will help prolong the life of your pump.
  3. Less contact surface for the pump also decreases vibration noise.
  4. Risers can be purchased after the fact but may require some other assembly items to install correctly. Consult your sales team for more information.

Belt Tensioner

  1. Allow the belt to be properly tightened with the turn of a few bolts versus manually loosening and moving the motor by hand and ‘guess’ adjusting.

  2. Allows for fine-tuning of pulley and flywheel alignment quickly and accurately.

  3. Belt tensioners can be purchased after the fact but may require some other assembly items to install correctly. Consult your sales team for more information.

Continuous Run
Continuous run allows the pump to turn continuously, hence the name. In this mode, the unit pumps up to 140 PSI and then the valves are held close. This allows the pump to enter a free spin state where the unit is pulling in cold air and the simply cycling it back to the atmosphere. This has several benefits:

  1. The pump is cooled during the free spin state since it has no pump load on it.
  2. Increased recovery time since the function cycles between 100 and 140 PSI; which is the optimal CFM window for the unit.
  3. Wear on your motor is decreased (especially single-phase units) as the unit is already in motion and will not need the large amp draw to overcome zero movement and fight tank compression.
  4. Continuous run is best used in applications where CFM cannot be lost. Some examples of this are: media blasting, painting, and prolonged grinding or resurfacing.

The easiest way to locate the control valve is to follow the ¼” copper line coming from the head on your pump towards the tank. If equipped, the system will be marked with a decal noting it as the continuous run valve. Air flow is marked with an arrow. To turn on or off the continuous function, simply turn the ball valve. In this image the handle is marked in red. Handle in line with the system means it is on, if it is perpendicular to the system, it is off. Continuous run kits are available for purchase on most units if your unit is not currently equipped.

Auto Drain
Auto drains are preset timer valves that allow tank moisture to be vented as long as they are powered. The enemy of every compressor/air system is moisture. The auto drain removes some of the hassle of this by allowing the user to set a timer and walk away from the unit with the piece of mind that their system is protected.EMAX-E350-Series-7.5-HP-Silent-Air-Compressor-
fig-8

  1. The drain works off a conventional 120V outlet.
  2. Timer has built-in intervals that can be customized to the user’s needs.
  3. Has a manual shut-off for service and maintenance.
  4. The drain filter MUST be cleaned weekly to prevent drain blockage.
  5. Drain time knob, marked as ON: SEC, corresponds to how long the drain will run for when it comes on. This is listed in seconds.
  6. The drain interval knob, marked as OFF: MIN corresponds to how long between cycles. Or how long the drain will be OFF before it comes on again?
  7. The drain attaches to a ½” NPT female connection.
  8. The vent can blow to the atmosphere; however, the drain is supplied with a drain silencer system which can be used to muffle the sound of the unit draining. This screws into the atmospheric vent location, however, it is not necessary for operation.
  9. A drain system can also be equipped by the user to allow moisture to drain to a separate location.
  10. The drain is also equipped with a test button to check the function.

Auto drains are not equipped on all units; however, they can be purchased after the fact or during purchase. The piping coming from the tank from the factory is ¼” pipe. If purchased after the fact be sure to ask for a coupler to help complete correct install.

Installation

Area

  1. Install the compressor in a clean, dry, and well-lit area. Be sure the installation area can maintain a temperature range between 35˚ – 110˚ F.
    CAUTION: If ambient temperature drops below 32˚F, be sure to protect safety/relief valves and drain valves from freezing. NEVER operate a compressor with temperatures below 15˚F or above 125˚F.

  2. Allow sufficient space around the compressor for maintenance access and adequate airflow. Mount the unit with the belt guard (pulley and flywheel) side to the wall and leave a minimum of 15 inches of clearance.

  3. If acid is used in an operating environment or air is dust-laden, pipe intake to outside fresh air. Increase pipe size by 1/8”’ for every 20ft of run. Be sure to install a protective hood at the outside air intake location to prevent debris and foreign objects from blocking the intake pipe.

  4. In operating environments where excessive water, oil, dirt, acid, or alkaline fumes are present, a TEFC (totally enclosed, fan-cooled) motor is highly recommended. Check nameplates for motor type.

  5. Insulate cold water or tother low-temperature pipes that pass overhead to avoid condensation dripping on the compressor.

  6. In environments where fine dust is common such as granite, marble, or concrete plants the unit must be installed in a separate room with its dedicated ventilation system.
    DANGER! DO NOT install compressor in boiler room, paint spray room, or area where sandblasting occurs. Make sure inlet air is away from exhaust fumes or other toxic, noxious, or corrosive fumes or substances.

  7. The unit can be stored outside under the following guidelines: It must be in a covered area out of extreme weather with no ability for moisture to get to the unit, it is also highly recommended that the unit is out of direct sunlight as it can fade and/or damage the coating on the unit. Direct sunlight may also interfere with safety decals on the unit.

  8. If the unit is in an enclosed space it requires proper ventilation as the ambient air temp where the compressor is located CANNOT exceed 115 degrees F.

  9. Use shims to level the compressor if installation area is not flat. This will help prevent excessive vibration and premature pump wear.

Lifting and Movement/Forklift

  1. Make sure lift operator stays aware while moving the compressor.
  2. Be sure to uncrate the compressor prior to movement. This will allow a visual reference for the balance of the unit.
  3. Be sure the load is secure and well balanced before moving the compressor.
  4. Make sure the forks are fully engaged and level prior to lifting or moving the unit.
  5. Keep the unit/load as low as possible while moving and refrain from quick changes in direction.
  6. For all other forklift safety standards/regulations please reference OSHA 1910.178- Powered industrial trucks.

CAUTION: Compressors, especially vertical units, are exceptionally top heavy. Take care when moving and do not make fast or sudden moves during transport.

General Lifting Information

  1. Carefully inspect all lifting equipment and ensure it is in good condition. Rated capacity of lifting equipment must exceed compressor weight. NEVER lift with under sized or damaged equipment.
  2. If using lifting equipment, ensure all lifting points are in good condition and tighten any loose nuts or bolts before lifting.
  3. A sling MUST be used when moving the compressor with a helicopter or other airborne equipment. Be sure to follow OSHA standards 1910 subpart N.
  4. Use guide ropes or equivalent to prevent twisting or swinging of the compressor while it is in the air and NEVER attempt to lift the unit in high winds. Keep compressor as low to the ground as possible.
  5. Keep all persons away from the compressor when it is lifted. DO NOT allow persons under the compressor while it is being lifted.
  6. DO NOT use bolts or other hooks on individual components to move the compressor.
  7. When moving and or placing the compressor ensure it is on/across a surface that can hold the combined weight of the compressor and the loading equipment.

WARNING: Do NOT operate the unit if damaged during shipping, handling or use. Damage may result in bursting and may cause injury to persons or property damage. If the unit is received with damage, please contact customer support as soon as possible.

Anchoring
To ensure proper and safe operation of the compressor the unit is required to be anchored to a flat, smooth, concrete floor. Compressors are also required to be on ¼ inch (6.35mm) MAXIMUM thick rubber anti-vibration pads.
Recommended anchor Bolt specifications: wedge anchors; 3/8 in width by 3.5 in length.

How to Anchor the Compressor

  1. Make sure the compressor is in the desired location and the anti-vibration pads are under the feet of the compressor.

  2. Using the holes in the feet as guides, drill the holes for the anchor bolts through the vibration pads and into the concrete.
    Go in straight; do not let the drill wobble. Use a carbide bit (conforming to ANSI B212.15). The diameter of the drill bit must be the same as the diameter of the anchor bolt. If you are using a 3/8-inch diameter anchor bolt, for example, use a 3/8 inch diameter drill bit.

  3. Thoroughly clean each hole.
    If a vacuum is not available, use a wire brush, hand pump, or compressed air. DO NOT ream the hole. DO NOT make the hole any wider than the drill bit made it.

  4. Put the Washer and Nut into place, make sure the top of the Nut is flush with the top of the anchor bolt, then insert the anchor bolt into the hole.

  5. Hammer or mallet the anchor bolt down into the hole.EMAX-E350-Series-7.5-HP-Silent-Air-Compressor-fig-15
    Stop hammering when the washer is snug against the top of the foot.

  6. Tighten each nut clockwise, DO NOT over tighten. DO NOT use an impact to tighten the anchors.

Electrical Safety

  1. Follow all NEC and local codes for electrical wiring. Allow only authorized service personnel or certified electricians to install electrical components.
  2. Put unit on a dedicated circuit and make sure no other electrical equipment is wired into it. Failure to wire unit on an independent circuit can cause circuit overload and/or imbalance in motor phasing. Install proper No Fuse Breaker (NFB) according to the chart listed below. You may also reference NEC and local codes for additional support.
  3. Ensure incoming service has adequate ampere rating.
  4. Do not used mixed wire sizes when wiring the unit.
  5. The unit must be properly grounded. DO NOT connect ground to air or cooling lines.

DANGER: Be sure only trained and authorized personnel install and maintain this compressor by all applicable federal, local, and state codes, standards, and regulations. Follow all NEC (National Electric Code) standards especially those concerning equipment grounding conductors.

DANGER: Improperly grounded electrical components are shock hazards. Make sure all components are properly grounded to prevent death or serious injury.

Wiring the Compressor

  • All electrical work must be done by a licensed, certified Electrician under all applicable local electrical codes. Damage caused by improper electrical installation may void your warranty..
  • WARNING: When wiring units with magnetic starters, DO NOT install power directly to the pressure switch. This can cause fire and possible injury/property damage.
  1. Voltage should not vary more than 12% to ensure proper operation of the compressor.
  2. Wire size and breaker requirements for single phase units:
    Motor Horsepower| Breaker**

Size (Amps)

| Wire Size

**(50ft or less)***

| Wire Size (More than 50ft)| Peak Start Amps (Locked Rotor)
---|---|---|---|---
5| 40| 8 gauge| Consult Electrician| 135
7.5| 50| 6 gauge| Consult Electrician| 210
10| 60| 4 gauge| Consult Electrician| 270
3. Wire size and breaker requirements for 3-phase units:
Motor**

Horsepower

| Breaker Size (Amps)

208-230 V

| Breaker Size (Amps)

460 V

| **Wire Size (50ft or less)***

Low Volt / High Volt

| Wire Size (More than

50ft)

---|---|---|---|---
5| 30| 15| 10         /         14| Consult Electrician
7.5| 40| 20| 8           /         12| Consult Electrician
10| 50| 25| 8           /         10| Consult Electrician
15| 70| 35| 6           /         10| Consult Electrician
20| 125| 50| 4           /            8| Consult Electrician
25| 125| 60| 3           /            6| Consult Electrician

  • Wire size distances are from unit to the panel where the breaker is housed.
  • CAUTION: Under-sizing wires and/or breakers can cause damage to the unit, possible injury to personnel, and void your warranty.
  1. Single phase unit, NO magnetic starter:
    (View from bottom of pressure switch) Connect incoming power to spot 1 and to spot 5. Connect the ground wire to the marked ground terminal on the pressure switch.EMAX-E350-Series-7.5-HP-Silent-Air-Compressor-
fig-18

  2. Single phase unit WITH magnetic starter:EMAX-E350-Series-7.5-HP-Silent-Air-Compressor-fig-19

  3. Three-phase unit wire diagram (Three phase will ALWAYS have magnetic starter):EMAX-E350-Series-7.5-HP-Silent-Air-Compressor-fig-20

  4. During the initial start-up of the 3-phase unit, pay attention to flywheel rotation. When facing the front of the compressor (Pressure switch/pressure gauge side) rotation should be clockwise. If rotation is counterclockwise, switch incoming power leads at 3L2 and 5L3 (ensure power is off at the breaker before attempting any changes).

Piping (Safety steps)

  1. Install appropriate flow-limiting valves as necessary according to pipe size(s) used and run lengths. This will reduce pressure in case of hose failure, per OSHA Standard 29 CFR 1926.302(b)(7).

  2. Flow-limiting valve are listed by pipe size and rated CFM. Select appropriate valves according to the manufacturer’s recommendations.

  3. Use a flexible connector between the compressor tank and the dryer/piping system to minimize noise, vibration, and pump wear, and to prevent damage to the unit or piping system.

  4. Install ASME code safety valves and ensure the piping system is equipped with adequate condensate drains.
    DANGER: NEVER install a shut off valve such as a glove or gate valve between the pump discharge and the air tank unless an ASME-rated safety valve rated for the correct pressure is installed in the line between the valve and the compressor pump.

  5. Minimum pipe size for compressed air lines: (Pipe sizes are shown in inches)
    CFM| 25ft| 50ft| 100ft| 250ft
    ---|---|---|---|---
    20| ¾| ¾| ¾| 1
    40| ¾| ¾| 1| 1
    60| ¾| 1| 1| 1
    100| 1| 1| 1| 1 – ¼
    125| 1 – ¼| 125| 1 – ¼| 1 – ½

  6. Air systems should be checked daily for leaks. This helps to prevent unnecessary load on the compressor and helps increase energy savings.

  7. Examples of air systems:EMAX-E350-Series-7.5-HP-Silent-Air-Compressor-fig-22

  8. Make sure any tube, pipe, fitting, or hose connected to the unit can withstand operating temperatures and retain pressure.

  9. Never use reducers in the discharge piping. Keep all piping and fittings the same size in the piping system.
    WARNING: Never use plastic (PVC) pipe for compressed air. Serious injury or death could result. Piping MUST have a pressure rating of 200 PSI or greater.

Pre-Use Inspection

  1. The unit is shipped with pump break-in oil and should be ready to operate. Be sure to check for proper oil levels before running the compressor. Break in oil should be changed after 70 Hours of operation (active pumping time). See the maintenance section for more information on oil changes and frequency.EMAX-E350-Series-7.5-HP-Silent-Air-Compressor-fig-23
  2. Check for proper belt tension. There should be ½ inch of belt slack/deflection. Refer to the maintenance section if adjustment is necessary.
  3. Inspect belts for frays or unit for an excess buildup of black rubber dust indicating belt wear.EMAX-E350-Series-7.5-HP-Silent-Air-Compressor-fig-24
  4. Check the proper operation of all pop-off safety valves on the unit. Pull rings on valves to ensure they move and are free of any obstructions. DO NOT pull the safety valve on the tank if there is air in the tank!
  5. Inspect all airlines/piping for proper for secure fit and corrosion or line degradation. DO NOT operate the compressor with damaged lines. DO NOT use damaged or cracked air lines as a rupture could result in damage/injury to personnel or property.
  6. WITH UNIT LOCKED OUT (power off at source i,e. the electrical panel/disconnect) ensure all electrical wiring, including all terminals, are in good condition and are free of buildup, fraying, cracks or discoloration replace as needed. Check the tightness of bolts securing wiring in place.
  7. Ensure the unit is secured in place and has not shifted. Verify anchor bolts are in place and are in good condition.
  8. Remove any loose items from around/on the compressor to avoid damage to the unit. Examples would be loose clothing items, rags, papers, bottles, or any item that may have been placed on the unit.
  9. Check the unit for any oil leaks. If leaks are found contact the manufacturer for further instructions.
  10. Unit should NEVER be operated without the belt guard in place.
  11. Inspect the Flywheel for cracks or missing fins. NEVER operate a unit with a damaged flywheel; serious injury or death could result. If you suspect your flywheel may have been damaged, contact technical assistance and DO NOT allow the machine to be operated.

Ensure all personnel that work around or operate the compressor have read this manual and are well versed in the operation of this machinery. NEVER allow untrained personnel to operate this unit.

  1. Once the inspection is completed, open your discharge port (outlet ball valve). This should already be connected to your shop airline system.
  2. Ensure all personnel are clear of the compressor and aware that it is being started.
  3. Turn the selector on your pressure switch to AUTO. This will start your compressor and allow it to fill. The tank will fill to 175 PSI, and unless otherwise noted, will shut off. The unit will begin pumping again once the tank is drained down to approximately 135 PSI. This may vary based on features, if your unit is equipped with CONTINOUS RUN, the unit may perform differently then specified in this step. (Check the FEATURES section for more information)
  4. Oil pressure on start-up will vary due to ambient temperatures but should not exceed 100 PSI. Once the unit is allowed to run a few cycles and come to optimal operating temperature, oil pressure should stabilize at 20-35 PSI. If the oil pressure remains high or drops too low, it can be adjusted as follows:

When facing the oil pressure gauge. Look to the 7 o’clock position. You will see an acorn nut (#32). Remove the acorn nut and be careful to not lose the rubber seal (#4) sitting behind it. Loosen but do not remove the set nut (#2). You will see a flat-head screwdriver slot in the end of the adjustor (#16). To increase pressure, turn the adjustor clockwise; to decrease pressure turn then adjustor counterclockwise. Turn no more than ½ turn at a time. Then allow the unit to cycle to measure the adjustment.

  • TAKE CARE when lowering pressure not to back the adjustor out completely. Once the oil pressure is set, hold the adjustor (#16) in position and retighten set nut (#2). Replace the rubber seal (#4) and reinstall the acorn nut (#32).
  • FAILURE to reinstall acorn nuts, seals, or set nuts can result in oil leaks.

Pump Up Time (General)

Horsepower| Tank size (gallons)| Average pump up time (empty to full 175 PSI) times may vary +/- 20%
---|---|---
5| 80| 7 min 15 seconds
7.5| 80| 5 min 10 seconds
10| 80| 4 min 10 seconds
15| 120| 3 min 50 seconds
20| 120| 3 min 30 seconds
25| 120| 2 min 15 seconds

  • Pump up times are based on averages.

Maintenance

Compressor maintenance must be performed as described in the maintenance schedule, failure to do so may lead to compressor/component breakdown and void compressor warranty.

DANGER: Before performing any maintenance on the compressor, ensure the compressor is disconnected from its power source and cannot be re-energized until the maintenance to be performed is complete. DO NOT perform maintenance with pressure in the tank. Relieve pressure before maintenance being started.

Maintenance Schedule
The table below is a generalized maintenance schedule based on the normal usage of a compressor. Your specific needs may vary based on operating environment and duty.

Item Frequency Comment
Cleanliness Daily Keep the compressor and the surrounding area clean. Wipe

off oil, spills, and dirt/dust.
Oil Level| Daily| Check oil level while the unit is OFF. If oil is low add to fill point. If level is high, drain off oil.
Tank Pressure| Daily| Check unit for air leaks.
Tank| Daily| Drain the tank daily at the end of use. DO NOT attempt to store air for prolonged periods of time. The electrical cost is minuscule compared to replacing a rusted-out or ruptured tank. DO NOT attempt to repair a damaged tank.
Anchors| Weekly| Ensure anchors are holding the unit securely and are not loose.
Anti-Vibration Pads| Weekly| Check for wear. Verify they are in place and not damaged or rotted.
Belt| Monthly| Verify belt tension. Replace if excessively loose or damaged.
Environment| Quarterly (four times per year)| Air temperature should not exceed recommended levels. Humidity where the compressor is stored should not exceed 70%. Consider relocating the compressor if these conditions cannot be met.
Wiring| Semi Annually (twice a year)| Have an electrician check connection from power supply and all subsequent connections on the unit.
Tank| Yearly| Inspect for rust or corrosion. DO NOT attempt to repair a damaged tank.
Entire Unit| Yearly| Lock unit out and detail clean.
Air Filter(s)| See Comments| Air filters should be changed after the first 70-hour break in period and every 90 days after that. The frequency will increase in environments with air contaminants such as dust, paint, dirt, etc.
---|---|---
Oil
| See Comments| Oil should be changed after the first 70-hour break in period and every 90 days after that. This will increase in frequency depending on actual compressor use and hours unit is running.
Oil Filter*| See Comments| The oil filter on the unit should be pulled and cleaned with every oil

change.

  • The frequency of these changes are a generalization and may be subject to change based on compressor environment, hours, and application.

To drain oil:

  1. Remove the oil fill cap located in several locations on your unit. Consult your specific pump to verify the fill location.
  2. Open Oil drain valve and allow oil to drain naturally from the compressor.
  3. Remove oil filter and clean with a mild solvent.
  4. When reinstalling oil filter ensure gasket alignment to prevent oil leaks.

Oil Choice
It is strongly advised to use only Airbase Industries piston compressor oil. Check with your warranty/extended warranty guidelines to verify oil selection and use. Oil used in the compressor must fall under the following criteria: synthetic, SAE grade 30, non-detergent, piston compressor oil.

Oil Disposal
Compressor oil is not trash and MUST NOT be disposed of in regular trash or discarded into the environment. You MUST dispose of waste oil from your unit per all applicable federal, state, and/or local codes. Failure to do so may damaged the environment and subject yourself and/or your business to fines and legal issues.

Troubleshooting

Some unit issues can be fixed simply by verifying the following guide. It is advised to go through the guide before calling technical support to help expedite the assistance process.

Issue Action
Compressor does not run Check unit power supply. Verify incoming voltage from

power supply to unit. Check that breakers are functioning correctly. Verify wiring is connected correctly and not loose.
Compressor cycles frequently| Check for leaks in facility/shop air lines or air system. Check for stuck tools or machine leaks. Check pressure settings and PSI cycle settings on switch.
Compressor does not reach pressure| Check unit is not running in continuous run, check the FEATURES section for more information. Check CFM consumption of machines to ensure they do not exceed compressor capability. Check tools for CONSTANT CFM rating, not average. Average ratings do not reflect consumption and are often 66% lower than actual CFM consumption

Check for leaks in air lines or on unit.

Oil level low| Verify oil level while unit is off and cool. Top oil off and monitor oil level. If it drops again check for oil leaks and check correct oil is being used
The compressor is running loud| Ensure anchor bolts are in use and are snug. Check vibration pads for excess wear, replace as needed.

Ensure the unit is not hard-lined to air system. Unit should be connected by flexible hose to air systems to prevent vibration noise.

Check oil pressure if there is no oil pressure shut unit down and contact customer support.

The compressor will not shut off| Check incoming power location. If wired incorrectly power is going directly to motor and can cause tank damage. Shut unit down and verify wire diagram. If problem continues contact customer support.
The magnetic starter has kicked off| Verify duty cycle on unit. It should not exceed 60-40 run/rest cycle if it does consider upsizing unit and/or tank size. Thermal overloads are designed to protect the motor from overheating. Overusing unit can cause thermal overloads to trip. Allow the unit to cool, reset the magnetic starter and continue use. If problem occurs again contact customer support.
Getting oil blow by| Verify pump has passed the break in time: 70-150 hours of active run time. Ensure unit is not running in continuous mode prior to break in period being completed (this can cause increase blow by during break-in). For cases after

break in period contact customer support.

Warranty Statement

  • Standard Warranty : Each compressor unit is free from defects in material, workmanship, and parts for 1 year from the date of delivery. This Standard Warranty includes 1 year of warranty labor from an authorized technician. The manufacturer is not responsible for downtime during warranty service. If downtime is necessary, it is at the owner’s discretion, obligation, and expense, to have a redundant compressor.
  • Parts shipped for warranty repairs shall only include ground freight charges for the first 90 days of the warranty period, thereafter owner is responsible for all freight charges of parts shipped for warranty. Any express shipping charges of warranty parts would be at the owner’s expense. Standard technical assistance is provided at no charge during and after the standard warranty period.
    • Standard warranty has no obligation to maintain warranty status, warranty will expire one year from the date of delivery. Please see the available options below to extend your warranty.
  • Extended Warranty: Manufacturer will extend your standard 1-year warranty to full 5 years when you opt to register for the extended warranty plan that includes using our SMART OIL™ and following all routine maintenance set forth. Parts shipped for warranty repairs shall only include ground freight charges for the first 90 days of the warranty period, thereafter owner is responsible for all freight charges of parts shipped for warranty. Any express shipping charges of warranty parts would be at the owner’s expense. Standard technical assistance is provided at no charge during and after the standard warranty period.

Required maintenance schedule to maintain warranty status.

  • All units are shipped with break-in oil and must be changed no less than 70 hours to ensure gasket seating.
  • After the 70 hours of break-in, you must change the oil.
  • Thereafter Oil Should be changed every 6 months or 1000 hours whichever occurs first.
  • Always maintain proper oil level in unit. If the unit runs out of oil due to neglect the warranty will be void.
  • Use only manufacturer-approved oils in your compressor, or your warranty is void.
  • All stock orders by vendor/purchaser are required to purchase two service kits at time of purchase per unit.
  • All stocking orders will have a 6-month grace period for warranty registration. After that time the unit must be registered, or the warranty may be void.

Extended Limited Lifetime Pump Warranty With participation in our SMART OIL™ extended auto-ship program will extend your warranty plan to Limited Lifetime Warranty on the pressure-lubricated pump. All other non-wear and tear components to 10 years. SMART OIL™ not only extends the life of your compressor pump, it also can reduce operating noise levels and can create further energy savings. Warranty repair parts under the Limited Lifetime warranty will not include any shipping charges beyond the Standard Warranty, therefore owner is responsible for all freight charges for warranty parts. This plan includes our advanced technical air support. Smart Tech Support provides you with the highest level of technical support. Smart Tech support is an interactive support team available to you at your fingertips by just downloading a free app. The app provides free remote meetings, interactive touch display, real live personnel to assist.

Limited Lifetime Warranty is not prorated and has no hour limits.

  • Limited Lifetime Warranty, non-prorated, no hour limits. In the case the product has been discontinued at any point the Limited lifetime Pump warranty will last five years past the discontinued date. Warrantor has discretion to substitute parts with current model for the five-year duration.
  • In order to maintain Limited Lifetime Warranty status, the owner must adhere to and purchase the required maintenance items as scheduled below utilizing our Smart Whisper Blue Auto Ship program:

Required maintenance schedule to maintain warranty status.

  • All units are shipped with break-in oil and must be changed no less than 70 hours to ensure gasket seating.
  • After the 70 hours of break-in, you must change the oil.
  • Thereafter Oil Should be changed every 6 months or 1000 hours whichever occurs first using only our Smart Whisper Blue Oil
  • Always maintain proper oil level in unit. If the unit runs out of oil due to neglect the warranty will be void.
  • Use only Smart Whisper Blue Oil and filters purchased from the original manufacturer in your compressor, or your warranty will be voided.
  • Must be an active member of auto ship program.
  • All stock orders by vendor/purchaser are required to purchase two service kits at time of purchase per unit.
  • All stocking orders will have a 6-month grace period for warranty registration. After that time, the unit must be registered, or the warranty may be void.

Warranty shall not apply, and the manufacturer shall not be responsible nor liable for:

  • Routine service such as oil changes, filter replacements, gasket tightening to correct oil seepage or drive belt-tightening and valve cleaning and are not covered under warranty.
  • Consequential damages such as but are not limited to cost of loss of business, product damage, or downtime.
  • Acts of nature, over abuse, malicious destruction, improper maintenance, undersized equipment
  • In the case the product has been discontinued at any point the *Limited lifetime warranty will last five years past the discontinue date. The manufacturer has the discretion to substitute parts with the current model for the five-year duration.
  • Deviation from operating instructions or specifications
  • Labor charges for repairs or maintenance made by person(s) other than an authorized, approved service technician or any labor after the 1-year Standard Warranty expires.
  • Normal wear and tear parts included but not limited to valves (intake/suction, check, blowdown, thermo, pop off, unloader), and ball valves. Belts, shaft seals, load/unloader solenoids, sensors (temperature or pressure), Electrical contractors and relays, and any parts with a routine maintenance schedule

Warranty shall be voided under the following conditions: Exposing electrical components to rain or water or installing the unit in a hostile environment such as acid vapors or any caustic or abrasive matter that may be ingested into the pump or installing the unit in an enclosed area where lack of cooling ventilation is present, such as in boiler or equipment rooms where the ambient air exceeds 100F. Further exclusions include failure to fully and completely follow the guidelines outlined in the manual. Of specific note is environments where fine dust is common, such as granite, marble, or concrete plants, the compressor MUST be installed in a separate area with its own dedicated ventilation. FAILURE TO PROVIDE THIS DUST-FREE OPERATING AREA VOIDS THE WARRANTY. Parts used for warranty purposes must be supplied by the original manufacturer. Warranty work should be performed only by an approved technician. If any maintenance (other than routine maintenance) is performed by a non-approved Technician, written pre-approval must be obtained from the manufacturer, to prevent voiding this warranty. Failure to fully comply with this warranty and fully comply with the manual instructions will void this warranty. The oil purchase and maintenance program are effective as of Jan.2020

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