ViewSonic VS19591 OLED 5.6 Inch 4K UHD Portable User Guide

ViewSonic VS19591 OLED 5.6 Inch 4K UHD Portable

Product Information

Specifications

• Model: VX1655-4K-OLED
• Model No.: VS19591
• Resolution: 4K OLED
• Website: http://www.viewsonic.com

Product Usage Instructions

Safety Precautions

Before using the VX1655-4K-OLED display, please read the safety precautions provided in the user manual to ensure safe usage.

Initial Setup

1. Install the cover by following the instructions provided in the manual.
2. Use the cover and stand to set up the display securely.

Making Connections

1. Connect the display to power following the guidelines in the manual.
2. Connect external devices to the display using the appropriate ports.
3. Utilize power delivery features if needed for charging notebooks or mobile phones.

Using the Monitor

1. Adjust the viewing angle of the display to your preference.
2. Turn the device on/off using the designated button.
3. Access the quick menu and utilize hot keys for quick navigation.

Configuring the Settings

1. Navigate through the settings menu to customize your viewing experience.
2. Refer to the On-Screen Display (OSD) Menu Tree for detailed options.

FAQ

Q: How do I troubleshoot issues with my VX1655-4K-OLED display?

A: Refer to the troubleshooting section in the manual for step-by-step instructions on resolving common problems.

Q: Can I connect my mobile phone for power delivery?

A: Yes, you can power your mobile phone using the VX1655-4K-OLED display. Follow the instructions for power delivery in the manual.

IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in a safe manner, as well as registering your product for future service. Warranty information contained in this User Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on our web site at http://www.viewsonic.com in English, or in specific languages using the Regional selection box of our website.
Model No. VS19591
P/N: VX1655-4K-OLED

Thank you for choosing ViewSonic®
As a world-leading provider of visual solutions, ViewSonic® is dedicated to exceeding the world’s expectations for technological evolution, innovation, and simplicity. At ViewSonic®, we believe that our products have the potential to make a positive impact in the world, and we are confident that the ViewSonic® product you have chosen will serve you well.
Once again, thank you for choosing ViewSonic®!

Safety Precautions

• Read these instructions completely before using the equipment.
• Keep these instructions in a safe place.
• Heed all warnings and follow all instructions.
• Sit at least 18” / 45 cm from the monitor.
• When installing the monitor, please leave 4” / 10 cm of open space around the monitor for ventilation safety purposes.
• Always handle the display with care when moving it.
• Always use cabinets or stands or installation methods recommended by the manufacturer of the monitor set.
• Always use furniture that can safely support the monitor.
• Always ensure the monitor is not overhanging the edge of the supporting furniture.
• Do not place the monitor where children are likely to be present.
• Always educate children about the dangers of climbing on furniture to reach the monitor or related equipment.
• Always route and manage cords and cables connected to your monitor so they cannot be tripped over, pulled, or grabbed.
• Exercise caution when removing the rear cover of the monitor. This monitor contains high-voltage parts.
• Do not use this equipment near water. To reduce the risk of fire or electric shock, do not expose the monitor to rain or moisture.
• Avoid exposing the monitor to direct sunlight or other sources of sustained heat. Do not install near any heat sources such as radiators, heat registers, stoves, or other devices (including amplifiers) that may increase the temperature of the monitor to dangerous levels.
•  Clean with a soft, dry cloth. If further cleaning is required, see the “Maintenance” section in this guide for further instructions.
• Avoid touching the screen. Skin oils are difficult to remove.
• Do not touch, rub, or apply pressure to the monitor screen, as it may permanently damage the screen.
• Do not place the monitor in an unstable location.
• Do not place the monitor on tall furniture (for example, cupboards or bookcases) without anchoring both the furniture and the monitor to a suitable support.
• Do not place the monitor on cloth or other materials that may be located between the product and supporting furniture.
• Place the monitor in a well-ventilated area. Do not place anything on the display that prevents heat dissipation.
• Do not place heavy objects on the display, video cable, or power cord.
• Do not place items that might tempt children to climb, such as toys and remote controls, on the top of the monitor or furniture on which the product is placed.
• If smoke appears, an abnormal noise, or a strange odor is present, immediately switch the display off and contact your dealer or ViewSonic. It is dangerous to continue using the display.
• Do not attempt to circumvent the safety provisions of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade and the third prong are provided for your safety. If the plug does not fit into your outlet, obtain an adaptor and do not attempt to force the plug into the outlet.
• Please confirm the distribution system installed in the building. The system should provide a circuit breaker rated at 120/240V, 20A.
• When connecting to a power outlet, DO NOT remove the grounding prong. Please ensure grounding prongs are NEVER REMOVED.
• Protect the power cord from being treaded upon or pinched, particularly at the plug, and at the point where it emerges from the equipment. Be sure that the power outlet is located near the equipment so that it is easily accessible.
• Only use attachments/accessories specified by the manufacturer.
• Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the equipment. When a cart is used, use with caution when moving the cart/equipment combination to avoid injury from tipping over.
• Unplug this equipment when it will be unused for long periods of time.
• Refer all servicing to qualified service personnel. Service will be required when the unit has been damaged in any way, such as: if the power-supply cord or plug is damaged, if liquid is spilled onto or objects fall into the unit, if the unit is exposed to rain or moisture, or if the unit does not operate normally or has been dropped.
• Excessive sound volume from ear-/headphones may cause hearing damage/hearing loss.
• Adjustment of the volume control as well as the equalizer may increase the ear-/headphones output voltage and therefore, the sound volume level.
• The factors influencing the ear-/headphones output other than those specified by the manufacturer (e.g. operating system, equalizer software, firmware, driver) may increase the ear-/headphone output voltage and therefore, the sound volume level.
• Stability Hazard: The display may fall, causing serious personal injury or death. To prevent injury, this display must be securely attached to the floor/wall in accordance with the installation instructions.
• If the existing monitor is going to be retained and relocated, the same considerations as above should be applied.

Introduction

Package Contents

• Portable display
• Power adapter
• USB Type C cable
• USB Type C to Type A cable
• Mini HDMI to HDMI cable
• Protective cover
• Quick start guide

NOTE: The power adapter and video cables included in your package may vary depending on your country. Please contact your local reseller for more information.

Product Overview

NOTE: For more information about the Joy Key and its functions, refer to “Hot Keys” on page 18.

Initial Setup

NOTE: Always place the device on a flat, stable surface. Failure to do so may cause the device to fall and damage the device and/or result in personal injury.

Making Connections

Connecting to Power
The monitor can be powered in any of the following configurations:

NOTE: For more information, please see “Power Delivery” on page 13.

Connecting External Devices
Your external device(s) can be connected in any of the following configurations:

Type C Connection
Connect a Type C cable from your external device to a Type C port on the monitor.

Mini HDMI Connection

1. Connect the mini HDMI cable from your external device to the mini HDMI port on the monitor.
2. Connect the USB Type A to Type C cable from your external device.

NOTE:
The USB Type A to Type C connection will also supply power to the monitor from the notebook. The power output must be greater than 20W.

Power Delivery

Powering a Notebook or Mobile Phone
If the included power adapter is connected to the monitor, then the monitor can charge a connected notebook or mobile phone.

NOTE: Power Delivery Output: DC 5V/9V/12V/15V/20V/Max 3A.

Power Supply Detection
This product will detect if the power supply device is an adapter, laptop or mobile phone.

• If the power source is an adapter or notebook, the default brightness value will be 100.
• If the power source is a mobile phone, the default brightness value will be 15.
• When using a mobile phone to power the monitor, the default brightness level will be 15.
  NOTE: Due to the limited power output of the mobile phone, do not adjust the brightness level higher as this may cause the display to flash or shut down.

Power Delivery – Further Information
Due to the VX1655-4K-OLED’s design please note:

• The first connected device will be the main input signal.

• When a Type C port recognizes an external device as a power adapter, it will only distribute the power. It will NOT display the input signal.

• Only when one of the Type C ports is recognized as a power adapter can the other one deliver two-way power.

• If a laptop is connected first to the VX1655-4K-OLED, then a mobile phone is connected second, the mobile phone’s battery will not be charged as neither Type C port recognizes the connection as being connected to a power adapter.
  NOTE: If you want to display the mobile phone’s screen, you must unplug the Type C cable connected to the laptop.

• If a mobile phone is connected first to the VX1655-4K-OLED, then a laptop is connected second, the mobile phone’s battery will be charged as one of the Type C ports is recognized as being connected to a power adapter.

• NOTE: If you want to display the laptop screen, you must unplug the Type C cable connected to the mobile phone.

• Due to the VX1655-4K-OLED’s design, do not connect two laptops or one laptop and a desktop computer at the same time. This can cause power distribution conflicts, resulting in flashing screens or the forced shutdown of the laptop(s).

NOTE:

• If the laptop has a Type C port, please connect via Type C to the VX1655-4K-OLED.
• Do not connect the other Type C port of the VX1655-4K-OLED to another laptop or desktop computer via Type A and HDMI at the same time.
• If the laptop only has HDMI and Type A ports, please connect via HDMI and Type A to Type C to the VX1655-4K-OLED.
• If the power output of the Type A port of the laptop is not greater than 20W, please use our power adapter to connect to the VX1655-4K-OLED.
• Do not connect the other Type C port of the VX1655-4K-OLED to another laptop or desktop computer at the same time.

Using the Monitor

Adjusting the Viewing Angle

Tilt Angle Adjustment
Tilt the monitor backwards to the desired viewing angle via the attached stand (0˚ to 62˚).

NOTE: When adjusting, support the monitor firmly with one hand while tilting the stand backwards with the other hand.

Turning the Device On/Off

1. Connect to a power source in one of the available configurations. For more information, see page 11.
2. Press the Joy Key to turn on the monitor.
3. To turn the monitor off, press and hold the Joy Key for three (3) seconds.

NOTE: The monitor will still consume some power as long as the power cord is connected to the power outlet. If the monitor is not being used for a long period of time, please disconnect from the power outlet.

Using the Joy Key
Use the Joy Key to access the Quick Menu, activate Hot Keys, navigate the On- Screen Display (OSD) Menu, and change the settings.

Quick Menu
Move the Joy Key ▲/▼/◄/► to activate the Quick Menu.

NOTE: Follow the key guide that appears on the screen to select the option or make adjustments.

Hot Keys
When the On-Screen Display (OSD) Menu is off, you can quickly access special functions by using the Joy Key.

Configuring the Settings

General Operations

1. Move the Joy Key ▲/▼/◄/► to display the Quick Menu. Then press the Joy Key to display the On-Screen Display (OSD) Menu.

2. Move the Joy Key ◄ or ► to select the main menu. Then press the Joy Key to enter the selected menu.

3. Move the Joy Key ▲ or ▼ to select the desired menu option. Then press the Joy Key to enter the sub-menu.

4. Move the Joy Key ▲ or ▼ to adjust/select the setting. Then press the Joy Key to confirm. Or move the Joy Key ◄ or ► to make adjustments.

NOTE: Certain menu option adjustments do not require the user to press the Joy Key to confirm the selection. Follow the key guide to select the option or make adjustments.

5. Follow the key guide to return to the previous screen.

On-Screen Display (OSD) Menu Tree

HDMI

Audio Adjust

| Volume| (-/+, 0~100)

Mute

| On
Off

ViewMode

| Off|  |

Office

| Web
Text

Custom 1/2/3

| ****

Low Input Lag

| On
Off
Black

Stabilization

| (-/+, 0/10/20/30/40/50/6 0/70/80/90/100)
Advanced DCR| (-/+, 0/25/50/75/100)

Response Time

| Standard
Advanced
Ultra Fast

Hue

| Red| (-/+, 0~100)
Green| (-/+, 0~100)
Blue| (-/+, 0~100)
Cyan| (-/+, 0~100)
Magenta| (-/+, 0~100)
Yellow| (-/+, 0~100)

Saturation

| Red| (-/+, 0~100)
Green| (-/+, 0~100)
Blue| (-/+, 0~100)
Cyan| (-/+, 0~100)
Magenta| (-/+, 0~100)
Yellow| (-/+, 0~100)
Rename|
Recall
Movie|
MAC
Mono

Game

| FPS 1|
FPS 2
RTS
MOBA
Main Menu| Sub-menu| Menu Option
---|---|---

Color Adjust

| Contrast/

Brightness

| Contrast| (-/+, 0~100)|
Brightness| (-/+, 0~100)

6-axis Color

| ****

Hue

| Red| (-/+, 0~100)
Green| (-/+, 0~100)
Blue| (-/+, 0~100)
Cyan| (-/+, 0~100)
Magenta| (-/+, 0~100)
Yellow| (-/+, 0~100)

Saturation

| Red| (-/+, 0~100)
Green| (-/+, 0~100)
Blue| (-/+, 0~100)
Cyan| (-/+, 0~100)
Magenta| (-/+, 0~100)
Yellow| (-/+, 0~100)

Color

Temperature

| sRGB|
Bluish
Cool
Native
Warm

User Color

| Red| (-/+, 0~100)
Green| (-/+, 0~100)
Blue| (-/+, 0~100)

Color Space

| Auto|
RGB
YUV

Color Range

| Auto
Full Range
Limited Range

Gamma

| 1.8
2.2
2.4
2.6
2.8

HDR

| Auto
Off
Main Menu| Sub-menu| Menu Option
---|---|---

Manual Image Adjust

| Sharpness| (-/+, 0/25/50/75/100)|

Aspect Ratio

| 4:3
Full Screen

Overscan

| On
Off
Blue Light

Filter

| (-/+, 0~100)

Setup Menu

| ****

Language Select

| English|
Français
Deutsch
Español
Italiano
Suomi
Svenska
Русский
Türkçe
Česká
日本語
한국어
繁體中文
简体中文
Resolution Notice| On
Off
Information|

OSD Size

| Native
Large
OSD Timeout| (-/+, 5/15/30/60)
OSD

Background

| On
Off
Power

Indicator

| On
Off

Auto Power Off

| On
Off
Main Menu| Sub-menu| Menu Option
---|---|---

Setup Menu

| ****

Sleep

| 30 Minutes|
45 Minutes
60 Minutes
120 Minutes
Off

DDC/CI

| On
Off

Auto Detect

| On
Off
All Recall|

Appendix

Specifications

LCD

| ****

Type

| AMOLED type, LTPS TFT Active Matrix 3840 x 2160 OLED

89.64 (H)mm x 89.64 (V)mm pixel pitch

Display Size| 40 cm, 15.6”
Color Filter| RGB Vertical stripe
Glass Surface| Anti-Glare type, Hard Coating (3H)

Input Signal

| ****

Video Sync

| TMDS digital (100 Ω)

HDMI (v. 1.4): fh15~160 kHz, fv:40~75 Hz

Micro-Packet

Type C (DP v. 1.2): fh15~160 kHz, fv:40~60 Hz

Compatibility| PC| up to 3840 x 2160
Macintosh| up to 3840 x 2160

Resolution 1

| Recommended| 3840 x 2160 @ 60Hz

Supported

| •      3840 x 2160 @ 60Hz

•      2560 x 1440 @ 60Hz

•      1920 x 1080 @ 24, 25, 30, 50, 60Hz

•      1680 x 1050 @ 60Hz

•      1600 x 1200 @ 60Hz

•      1600 x 900 @ 60Hz

•      1440 x 900 @ 60, 75Hz

•      1440 x 576 @ 50Hz

•      1400 x 1050 @ 60, 75Hz

•      1366 x 768 @ 60Hz

•      1360 x 768 @ 60Hz

•      1280 x 1024 @ 50, 60, 75Hz

•      1280 x 960 @ 50, 60, 75Hz

•      1280 x 800 @ 60, 75Hz

•      1280 x 768 @ 50, 60Hz

•      1280 x 720 @ 50, 60Hz

•      1152 x 900 @ 66Hz

•      1152 x 870 @ 75Hz

•      1152 x 864 @ 60, 75Hz

•      1024 x 768 @ 50, 60, 70, 72, 75Hz

•      1024 x 600 @ 60Hz

•      848 x 480 @ 60Hz

•      832 x 624 @ 75Hz

•      800 x 600 @ 56, 60, 72, 75Hz

•      720 x 576 @ 50Hz

•      720 x 480 @ 60Hz

•      720 x 400 @ 70Hz

•      640 x 480 @ 50, 60, 66, 72, 75Hz

•      640 x 400 @ 60, 70Hz

•      640 x 350 @ 70Hz

(13.9” x 8.8” x 0.6”)

Weight| Physical| 0.68 kg (1.50 lbs)
Power saving modes| On| 23W (Typical) without audio 24W (Tyipcal) with 50% audio
Off| ≤ 0.3W

1. Do not set the graphics card in your computer to exceed these timing modes; doing so may result in permanent damage to the display.
2. Please use the power adapter from ViewSonic® or an authorized source only.

Glossary
This section describes the standard glossary of terms used in all LCD display models. All terms are listed in alphabetical order.
NOTE: Some terms may not be applicable to your monitor.

Advanced DCR
Advanced DCR technology automatically detects the image signal and intelligently controls the backlight brightness and color to improve on the ability to make the black blacker in a dark scene, and make the white whiter in a bright environment.

Audio Adjust
Adjusts the volume, mutes the sound, or toggles between inputs if you have more than one source.

Auto Detect
If the current input source has no signal, the monitor will automatically switch to the next input option. This function, on some models, is disabled by default.

Blue Light Filter
Adjusts the filter that blocks high-energy blue light for a more comfortable viewing experience.

Brightness
Adjusts background black levels of the screen image.

Color Adjust
Provides several color adjustment modes, to help adjust the color settings to fit the user’s needs.

Color Space
Allows users to choose which color space they would like to use for monitor color output (RGB, YUV).

Color Temperature
Allows users to select specific color temperature settings to further customize their viewing experience.

Contrast
Adjusts the difference between the image background (black level) and the foreground (white level).

Information
Displays the timing mode (video signal input) coming from the graphics card in the computer, the LCD model number, the serial number, and the ViewSonic® website URL. See your graphics cards’s user guide for instructions on changing the resolution and refresh rate (vertical frequency).
NOTE: VESA 1024 x 768 @ 60Hz, for example, means that the resolution is 1024 x 768 and the refresh rate is 60Hz.

Input Select
Toggles between the various input options that are available for the monitor.

Manual Image Adjust
Displays the “Manual Image Adjust” menu. You can manually set a variety of image quality adjustments.

Memory Recall
Returns the adjustments back to factory settings if the display is operating in a factory preset timing mode listed in the “Specifications” of this manual.

NOTE:

• (Exception) This control does not affect changes made in the “Language Select” or “Power Lock” setting.
• Memory Recall is the default as-shipped display configuration and settings. Memory Recall is the setting in which the product qualifies for ENERGY STAR®. Any changes to default as-shipped display configuration and settings would change the energy consumption, and may increase energy consumption beyond the limits required for ENERGY STAR® qualification, as applicable. ENERGY STAR® is a set of power-saving guidelines issued by the U.S. Environmental Protection Agency (EPA). ENERGY STAR® is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy helping us all save money and protect the environment through energy efficient products and practices.

Overscan
Refers to a cropped image on your monitor’s screen. A setting on your monitor zooms in on movie content, so that you cannot see the outermost edges of the film.

Resolution Notice
The notice tells users that the current viewing resolution is not the correct native resolution. This notice will appear in the display settings window when setting up the display resolution.

Response Time
Adjusts the response time, creating smooth images without streaking, blurring, or ghosting. A low response time is perfect for the most graphic-intense gaming, and provides amazing visual quality while watching sports or action movies.

Setup Menu
Adjusts On-Screen Display (OSD) Menu settings. Many of these settings can activate on-screen display notifications so users do not have to reopen the menu.

Sharpness
Adjusts the picture quality of the monitor.

ViewMode
ViewSonic’s unique ViewMode feature offers “Game”, “Movie”, “Web”, “Text”, “MAC”, and “Mono” presets. These presets are specifically designed to deliver an optimized viewing experience for different screen applications.

Troubleshooting
This section describes some common problems that you may experience when using the monitor.

No power

| •    Make sure you have turned on the monitor by pressing the Joy Key.

•    Make sure the power cord is properly and securely connected to the monitor and power outlet.

•    Plug another electrical device into the power outlet to verify that the outlet is supplying power.

Power is On, but no image appears on screen| •    Make sure the video cable connecting the monitor to the computer is properly and securely connected.

•    Adjust the brightness and contrast settings.

•    Make sure the correct input source is selected.

Wrong or abnormal colors

| •    If any colors (red, green, or blue) are missing, check the video cable to make sure it is properly and securely connected. Loose or broken pins

in the cable connector could cause an improper connection.

•    Connect the monitor to another computer.

•    If you have an older graphics card, contact ViewSonic® for a non-DDC adapter.

Screen image is too light or dark| •    Adjust brightness and contrast settings via the OSD Menu.

•    Reset the monitor to factory settings.

Screen image cuts in and out

| •    Make sure the correct input source is selected.

•    Check for bent or broken pins in the video cable connector.

•    Make sure the video cable connecting the monitor to the computer is properly and securely connected.

Screen image is blurred| •    Adjust the resolution to the correct Aspect Ratio.

•    Reset the monitor to factory settings.

The screen isn’t centered correctly

| •    Adjust the horizontal and vertical controls via the OSD Menu.

•    Check the Aspect Ratio.

•    Reset the monitor to factory settings.

•    Check whether the OSD Menu is locked.

•    Turn off the monitor, unplug the power cord, plug it back in, and then turn on the monitor.

•    Reset the monitor to factory settings.

Control panel keys do not work| •    Press only one key at a time.

•    Restart the computer.

Some menus aren’t selectable in the OSD| •    Adjust the ViewMode or the input source.

•    Reset the monitor to factory settings.

No audio output

| •    If using ear-/headphones, ensure the mini stereo jack is connected.

•    Make sure the volume is not muted, nor set to 0.

•    Check the Audio Input setting.

The monitor will not adjust

| •    Make sure there are no obstructions near or on the monitor, and that there is adequate spacing.

•    For more information, see “Adjusting the Viewing Angle”.

USB devices connected to the monitor do not work| •    Make sure the USB cable is connected properly.

•    Try changing to another USB port (if applicable).

•    Some USB devices require a higher electric current; connect the device directly to the computer.

The external device is connected, but no

image appears on the screen

| •    Make sure the Power is On

•    Adjust brightness and contrast via the OSD Menu.

•    Check the connecting cable and make sure it is properly and securely connected. Loose or broken pins in the cable connector could cause an improper connection.

Maintenance

General Precautions

• Make sure the monitor is turned off and the power cable is unplugged from the power outlet.
• Never spray or pour any liquid directly onto the screen or case.
• Handle the monitor with care, as a darker-colored monitor, if scuffed, may show marks more clearly than a lighter-colored monitor.

Cleaning the Screen

• Wipe the screen with a clean, soft, lint-free cloth. This removes dust and other particles.
• If the screen is still not clean, apply a small amount of non-ammonia, non-alcohol based glass cleaner onto a clean, soft, lint-free cloth; then wipe the screen.

Cleaning the Case

• Use a soft, dry cloth.
• If the case is still not clean, apply a small amount of non-ammonia, non-alcohol based, mild non-abrasive detergent onto a clean, soft, lint-free cloth, then wipe the surface.

Disclaimer

• ViewSonic® does not recommend the use of any ammonia or alcohol-based cleaners on the display screen or case. Some chemical cleaners have been reported to damage the screen and/or case of the monitor.
• ViewSonic® will not be liable for damage resulting from use of any ammonia or alcohol-based cleaners.

Regulatory and Service Information

Compliance Information
This section addresses all connected requirements and statements regarding regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant markings on the unit.

FCC Compliance Statement
This device complies with part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Warning: You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void your authority to operate the equipment.

Industry Canada Statement
CAN ICES-003(B) / NMB-003(B)

CE Conformity for European Countries
The device complies with the EMC Directive 2014/30/EU and Low Voltage Directive 2014/35/EU.

The following information is only for EU-member states:
The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012/19/EU (WEEE). The mark indicates the requirement NOT to dispose of the equipment as unsorted municipal waste, but use the return and collection systems according to local law.

Declaration of RoHS2 Compliance
This product has been designed and manufactured in compliance with Directive 2011/65/EU of the European Parliament and the Council on restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS2 Directive) and is deemed to comply with the maximum concentration values issued by the European Technical Adaptation Committee (TAC) as shown below:

Substance| Proposed Maximum

Concentration

| Actual

Concentration

---|---|---
Lead (Pb)| 0.1%| < 0.1%
Mercury (Hg)| 0.1%| < 0.1%
Cadmium (Cd)| 0.01%| < 0.01%
Hexavalent Chromium (Cr6⁺)| 0.1%| < 0.1%
Polybrominated biphenyls (PBB)| 0.1%| < 0.1%
Polybrominated diphenyl ethers (PBDE)| 0.1%| < 0.1%
Bis(2-ethylhexyl) phthalate (DEHP)| 0.1%| < 0.1%
Butyl benzyl phthalate (BBP)| 0.1%| < 0.1%
Dibutyl phthalate (DBP)| 0.1%| < 0.1%
Diisobutyl phthalate (DIBP)| 0.1%| < 0.1%

Certain components of products as stated above are exempted under the Annex III of the RoHS2 Directives as noted below:

• Lead as an alloying element in aluminum containing up to 0.4% lead by weight.
• Copper alloy containing up to 4% lead by weight.
• Lead in high melting temperature type solders (i.e. lead-based alloys containing 85% by weight or more lead).
• Electrical and electronic components containing lead in a glass or ceramic other than dielectric ceramic in capacitors, e.g. piezoelectronic devices, or in a glass or ceramic matrix compound.

Indian Restriction of Hazardous Substances
Restriction on Hazardous Substances statement (India). This product complies with the “India E-waste Rule 2011” and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0.1 weight % and 0.01 weight % for cadmium, except for the exemptions set in Schedule 2 of the Rule.

Product Disposal at End of Product Life
ViewSonic® respects the environment and is committed to working and living green. Thank you for being part of Smarter, Greener Computing. Please visit the ViewSonic® website to learn more.

USA & Canada:
https://www.viewsonic.com/us/go-green-with-viewsonic

Europe:
https://www.viewsonic.com/eu/go-green-with-viewsonic

Taiwan:
https://recycle.epa.gov.tw/

Copyright Information

• Copyright© ViewSonic® Corporation, 2023. All rights reserved.
• Macintosh and Power Macintosh are registered trademarks of Apple Inc.
• Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation in the United States and other countries.
• ViewSonic®, the three birds logo, OnView, ViewMatch, and ViewMeter are registered trademarks of ViewSonic® Corporation.
• VESA is a registered trademark of the Video Electronics Standards Association. DPMS, DisplayPort, and DDC are trademarks of VESA.
• ENERGY STAR® is a registered trademark of the U.S. Environmental Protection Agency (EPA).
• As an ENERGY STAR® partner, ViewSonic® Corporation has determined that this product meets the ENERGY STAR® guidelines for energy efficiency.
• Disclaimer: ViewSonic® Corporation shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from furnishing this material, or the performance or use of this product.
• In the interest of continuing product improvement, ViewSonic® Corporation reserves the right to change product specifications without notice. Information in this document may change without notice.
• No part of this document may be copied, reproduced, or transmitted by any means, for any purpose without prior written permission from ViewSonic® Corporation.

VX1655-4K-OLED_UG_ENG_1a_20230607

Customer Service
For technical support or product service, see the table below or contact your reseller.

NOTE: You will need the product’s serial number.

Asia Pacific & Africa
Australia| www.viewsonic.com/au/| Bangladesh| www.viewsonic.com/bd/
中国 (China)| www.viewsonic.com.cn| 香港 (繁體中文)| www.viewsonic.com/hk/
Hong Kong (English)| www.viewsonic.com/hk-en/| India| www.viewsonic.com/in/
Indonesia| www.viewsonic.com/id/| Israel| www.viewsonic.com/il/
日本 (Japan)| www.viewsonic.com/jp/| Korea| www.viewsonic.com/kr/
Malaysia| www.viewsonic.com/my/| Middle East| www.viewsonic.com/me/
Myanmar| www.viewsonic.com/mm/| Nepal| www.viewsonic.com/np/
New Zealand| www.viewsonic.com/nz/| Pakistan| www.viewsonic.com/pk/
Philippines| www.viewsonic.com/ph/| Singapore| www.viewsonic.com/sg/
臺灣 (Taiwan)| www.viewsonic.com/tw/| ประเทศไทย| www.viewsonic.com/th/
Việt Nam| www.viewsonic.com/vn/| South Africa & Mauritius| www.viewsonic.com/za/
Americas
United States| www.viewsonic.com/us| Canada| www.viewsonic.com/us
Latin America| www.viewsonic.com/la|
Europe
Europe| www.viewsonic.com/eu/| France| www.viewsonic.com/fr/
Deutschland| www.viewsonic.com/de/| Қазақстан| www.viewsonic.com/kz/
Россия| www.viewsonic.com/ru/| España| www.viewsonic.com/es/
Türkiye| www.viewsonic.com/tr/| Україна| www.viewsonic.com/ua/
United Kingdom| www.viewsonic.com/uk/|

Limited Warranty
ViewSonic® Display

What the warranty covers:
ViewSonic® warrants its products to be free from defects in material and workmanship during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, and as your sole remedy, repair or replace the product with a similar product. Replacement Product or parts may include remanufactured or refurbished parts or components. The repair or replacement unit or parts or components will be covered by the balance of the time remaining on the customer’s original limited warranty and the warranty period will not be extended. ViewSonic® provides no warranty for any third-party software whether included with the product or installed by the customer, installation of any unauthorized hardware parts or components (e.g. Projector Lamps). (Please refer to: “What the warranty excludes and does not cover” section).

How long the warranty is effective:
ViewSonic® displays are warranted for between 1 and 3 years, depending on your country of purchase, for all parts including the light source and for all labor from the date of the first consumer purchase.

Who the warranty protects:
This warranty is valid only for the first consumer purchaser.

What the warranty excludes and does not cover:

• Any product on which the serial number has been defaced, modified, or removed.
• Damage, deterioration, or malfunction resulting from:
  • Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, or failure to follow instructions supplied with the product.
  • Repair or attempted repair by anyone not authorized by ViewSonic®.
  • Damage to or loss of any programs, data, or removable storage media.
  • Normal wear and tear.
  • Removal or installation of the product.
• Software or data loss occurring during repair or replacement.
• Any damage of the product due to shipment.
• Causes external to the product, such as electric power fluctuations or failure.
• Use of supplies or parts not meeting ViewSonic’s specifications.
• Failure of owner to perform periodic product maintenance as stated in the User Guide.
• Any other cause which does not relate to a product defect.
• Damage caused by static (non-moving) images displayed for lengthy periods of time (also referred to as image burn-in).
• Software – Any third-party software included with the product or installed by the customer.
• Hardware/Accessories/Parts/Components – Installation of any unauthorized hardware, accessories, consumable parts or components (e.g. Projector Lamps).
• Damage to, or abuse of, the coating on the surface of the display through inappropriate cleaning as described in the product User Guide.
• Removal, installation, and set-up service charges, including wall-mounting of the product.

How to get service:

• For information about receiving service under warranty, contact ViewSonic® Customer Support (Please refer to the “Customer Service” page). You will need to provide your product’s serial number.
• To obtain warranty service, you will be required to provide: (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of the product.
• Take or ship the product, freight prepaid, in the original container to an authorized ViewSonic® service center or ViewSonic®.
• For additional information or the name of the nearest ViewSonic® service center, contact ViewSonic®.

Limitation of implied warranties:
There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose.

Mexico Limited Warranty
ViewSonic® Display

What the warranty covers:
ViewSonic® warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components & accessories.

How long the warranty is effective:
ViewSonic® LCD displays are warranted for between 1 and 3 years, depending on your country of purchase, for all parts including the light source and for all labour from the date of the first consumer purchase.

Who the warranty protects:
This warranty is valid only for the first consumer purchaser.

What the warranty excludes and does not cover:

• Any product on which the serial number has been defaced, modified or removed.
• Damage, deterioration, or malfunction resulting from:
  • Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, unauthorized attempted repair, or failure to follow instructions supplied with the product.
  • Causes external to the product, such as electrical power fluctuations or failure.
  • Use of supplies or parts not meeting ViewSonic®’s specifications.
  • Normal wear and tear.
  • Any other cause which does not relate to a product defect.
• Any product exhibiting a condition commonly known as “image burn-in” which results when a static image is displayed on the product for an extended period of time.
• Removal, installation, insurance, and set-up service charges.

How to get service:
For information about receiving service under warranty, contact ViewSonic® Customer Support (Please refer to the attached “Customer Service” page). You will need to provide your product’s serial number, so please record the product information in the space provided below on your purchase for your future use. Please retain your receipt of proof of purchase to support your warranty claim.

For Your Records

• To obtain warranty service, you will be required to provide (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of the product.
• Take or ship the product, in the original container packaging, to an authorized ViewSonic® service center.
• Round trip transportation costs for in-warranty products will be paid by ViewSonic®.

Limitation of implied warranties:
There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose.

Exclusion of damages:
ViewSonic®’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for:

• Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.
• Any other damages, whether incidental, consequential or otherwise.
• Any claim against the customer by any other party.
• Repair or attempted repair by anyone not authorized by ViewSonic®.

Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico:

Name, address, of manufacturer and importers:

México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas, Col. San Fernando Huixquilucan, Estado de México

Tel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htm

NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004
Hermosillo:

Distribuciones y Servicios Computacionales SA de CV. Calle Juarez 284 local 2

Col. Bugambilias C.P: 83140 Tel: 01-66-22-14-9005

E-Mail: disc2@hmo.megared.net.mx

| Villahermosa:

Compumantenimietnos Garantizados, S.A. de C.V. AV. GREGORIO MENDEZ #1504

COL, FLORIDA C.P. 86040

Tel: 01 (993) 3 52 00 47 / 3522074 / 3 52 20 09

E-Mail: compumantenimientos@prodigy.net.mx

Puebla, Pue. (Matriz):

RENTA Y DATOS, S.A. DE C.V. Domicilio: 29 SUR 721 COL. LA PAZ

72160 PUEBLA, PUE.

Tel: 01(52).222.891.55.77 CON 10 LINEAS

E-Mail: datos@puebla.megared.net.mx

| Veracruz, Ver.:

CONEXION Y DESARROLLO, S.A DE C.V. Av.

Americas # 419

ENTRE PINZÓN Y ALVARADO

Fracc. Reforma C.P. 91919 Tel: 01-22-91-00-31-67

E-Mail: gacosta@qplus.com.mx

Chihuahua:

Soluciones Globales en Computación

C. Magisterio # 3321 Col. Magisterial Chihuahua, Chih.

Tel: 4136954

E-Mail: Cefeo@soluglobales.com

| Cuernavaca:

Compusupport de Cuernavaca SA de CV Francisco Leyva # 178 Col. Miguel Hidalgo

C.P. 62040, Cuernavaca Morelos

Tel: 01 777 3180579 / 01 777 3124014

E-Mail: aquevedo@compusupportcva.com

Distrito Federal:

QPLUS, S.A. de C.V.

Av. Coyoacán 931

Col. Del Valle 03100, México, D.F. Tel: 01(52)55-50-00-27-35

E-Mail : gacosta@qplus.com.mx

| Guadalajara, Jal.:

SERVICRECE, S.A. de C.V.

Av. Niños Héroes # 2281 Col. Arcos Sur, Sector Juárez 44170, Guadalajara, Jalisco

Tel: 01(52)33-36-15-15-43

E-Mail: mmiranda@servicrece.com

Guerrero Acapulco:

GS Computación (Grupo Sesicomp) Progreso #6-A, Colo Centro

39300 Acapulco, Guerrero

Tel: 744-48-32627

| Monterrey:

Global Product Services

Mar Caribe # 1987, Esquina con Golfo Pérsico Fracc. Bernardo Reyes, CP 64280

Monterrey N.L. México Tel: 8129-5103

E-Mail: aydeem@gps1.com.mx

MERIDA:

ELECTROSER

Av Reforma No. 403Gx39 y 41 Mérida, Yucatán, México CP97000 Tel: (52) 999-925-1916

E-Mail: rrrb@sureste.com

| Oaxaca, Oax.:

CENTRO DE DISTRIBUCION Y SERVICIO, S.A. de C.V.

Murguía # 708 P.A., Col. Centro, 68000, Oaxaca Tel: 01(52)95-15-15-22-22

Fax: 01(52)95-15-13-67-00

E-Mail. gpotai2001@hotmail.com

Tijuana:

STD

Av Ferrocarril Sonora #3780 L-C Col 20 de Noviembr

Tijuana, Mexico

| FOR USA SUPPORT:

ViewSonic ® Corporation

381 Brea Canyon Road, Walnut, CA. 91789 USA Tel: 800-688-6688

E-Mail: http://www.viewsonic.com

LCD Mexico Warranty Term Template In UG VSC_TEMP_2008

References

• ViewSonic
• ViewSonic
• ViewSonic

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