Ellie Baby Pro Wifi Baby Monitor User Guide

Ellie Baby Pro Wifi Baby Monitor

Specifications

• Light sensor
• Microphone
• Lens
• Status LED
• Micro speaker
• Temp & Humidity sensor
• SD card slot
• Reset button
• TYPE-C

Product Usage Instructions

1. Download and Install the Ellie APP
   Search for Ellie in Google Play or IOS App Store to download the Ellie APP to your mobile device. Register an account with your email address.

2. Turning on the Ellie baby pro
   Plug the power cable into the USB Type-C at the back of the camera. The red light indicates that the camera is powered on. If not, press and hold the reset button for more than 5 seconds to reset the camera.

Registration and WiFi Setup

1. Open the App and register an account.
2. Add a new device to the APP by clicking the + in the upper right corner.
3. Select Ellie baby pro as the device.
4. Follow the in-APP instructions to set up the WiFi connection.

Tip: WiFi name and password should contain English characters, symbols, and numbers. To connect the baby monitor to a new WiFi, press and hold the reset button for more than 5 seconds to reset the camera.

Free to Access 5-Sub Account for Family Sharing
In the settings, navigate to the device sharing page and click on the + button to add a share button. Enter another Ellie account in the account bar and click next to complete the addition.

Frequently Asked Questions (FAQ)

• Q: Can I mount the Ellie baby pro on any surface?
  A: The Ellie baby pro can be placed on a flat surface or mounted on the crib. Avoid installing the holder at the head or end of the crib. It is recommended to install it at the left or right edge of the crib.

• Q: How does Crying Detection work?
  A: The Ellie baby pro automatically detects the baby’s crying, sends instant notifications through the APP, and plays gentle music to soothe the baby back to sleep.

• Q: What is Virtual Fence feature?
  A: Ellie baby pro can set up a virtual fence in areas where your baby sleeps or plays. If the baby leaves these safe zones, you will receive timely alerts on your mobile phone.

What’s in the box

Meet the Ellie baby pro

Download and install the Ellie APP

Download and install APP

1. Please search for“Ellie”in Google Play or IOS
   App Store to download the Ellie APP to your mobile device.

2. Tap“register account”to create an account with your email address.

Link after power on

Turn on the Ellie baby pro

1. Plug the power cable into the USB Type-C at the back of the camera.
2. Red light indicates powered on. If not,please press and hold the reset button for more than 5 seconds to resetthe camera by needle.

Registration and WiFi setup

Open the App and add device
Register an APP account with a mobile account，click the ” + ” in the upper right corner to add a device.

1. Sign in to your account.
2. Add a new device to the APP.
3. Select the Ellie baby pro as the device.
4. Please follow the in-APP in struction to setup the WiFi.

Tip:
WiFi name and password accepts English characters , symbols and numbers . If you want to connect the baby monitor to a new WiFi , please press and hold the reset button for more than 5 seconds to reset the camera.

Free to access 5-sub account to share with your family

1. From the settings to the device sharing page, click + below to add the share button.
2. Enter another “Ellie” account in the account bar and click next.
3. After the addition is complete, you can see the shared account records.

Key Features

• 360°PTZ Rotation
  Advanced 2K QHD 4M Pixel Full
  Infrared Night Vision.Support 360° PTZ Rotation.

• Crying Detection
  Automatically detect the baby’s crying, send you instant notifications through the APP, and play gentle music to soothe the baby to fall asleep again.

• Virtual Fence
  Ellie baby pro can set up a virtual fence in the zones where your baby sleeps or plays.If he/she leaves the safe zones, Ellie baby pro will send timely alerts to your mobile phone.

• Smart Soothing
  Mothers are not with superpower,and sometimes they are just too busy.Ellie baby pro can help your baby fall back to sleep.

• Capture The Best Moments
  Ellie baby pro can automatically capture your baby’s facial expressions every15 minutes .When the AI camera recognizes the rich expressions of the baby, it will automatically save the baby’s picture.

New upgrade of Ellie baby pro

• Sleep Monitoring and Soothing &more professional
  Ellie baby pro can recognize your baby’s face intelligently and notifies you if the baby is sleeping, awake , moving or crying. a new respiratory perception algorithm to analyze the baby deep/shallow sleep time.

• Smar tnursing &more Intelligent
  Person tracking， automatic movement of camera lens, omnidirectional care, Intelligent real-time temperature and humidity environment detection to make the baby more comfortable.

• Record growth, more intimate
  Time capsule automatically generates a wonderful collection every week, and the video one-click to share the baby’s growing time.

Install the Ellie baby pro

Ellie baby pro can be placed on a flat surface or mounted on the crib. Don’t install the holder at the head or the end of the crib.
It is recommended to install the holder at the left or right edge of the crib.

Attach the c-clamp of the holder to the crib and tighten it with the knob. Align the camera with the holes on the base of the holder and rotate the camera until it snaps into place. Plug the USB power cable into the camera.
You can extend the holder to your desired height and tighten it with the knob.

Warning

• Install the crib holder to a sturdy, square piece of furniture. It is not recommended to mount it on a round object.
• Do not shake the holder. Don’t allow the baby to play with the holder.
• After installation, test its stability regularly. We will not take any responsibilities for any damage or injuries due to inappropriate installation.

Status LED guide

Warranty

What does this warranty cover?
Ellie guarantee that each Ellie’s product you purchase is free from any defects in material or workmanship under normal use during the Warranty Period. The warranty period for a Ellie product is twelve (12) months from the day when the product is delivered to the first end-user. During the Warranty Period, Ellie will repair or replace, at no charge, products or parts of a product that proves defective because of improper material or workmanship, under normal use and maintenance.

What is not covered by this warranty?

• Defects caused by incorrect use or improper installation not following the product manual instructions;
• Defects caused by unauthorized modification, repairs, disassembly or use with third-party components or product;
• The serial number has been removed or defaced from the Ellie product;
• Damages caused by lightning, fire, earthquake, tornado, or other events of force majeure;
• Consumables parts, including but not limited to batteries, unless damage is due to defects in material or workmanship of the product;
• Ellie products purchased from an unauthorized reseller;
• Damage caused by third-party service providers who are not authorized by Ellie;
• Fail to provide proof of purchase that you are the authorized user of the product;
• Any non-Ellie branded products, such as batteries, SD card and cables, even if sold or shipped with Ellie products;
• Products marked as “Sample” or “Not for Sale”, or sold “AS IS”;

This warranty cannot be transferred from the original end-user to Any indirect or consequential damages or losses resulting fromthe product failure such as loss of data and loss of business.

Return & Refund

• If customers are not completely satisfied with the Ellie product, they can return it within 45 days after the receipt of the product.
• To be eligible for a return, the product must be unused and returned in the same condition that you received it. It must also be in the original packaging. Products that show any signs of wear, or that are not packaged like new with all accessories and manuals will not be accepted under this return policy. To complete your return, we require a receipt or proof of purchase and the serial number. Customers will have to pay all the return shipping costs. No restocking fee will be charged for the return of a product.
• Once your returned product is received and inspected, we will email you a notification of receipt. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a
  credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Please note shipping charges are non-refundable.

How to obtain warranty service?

• Contact Ellie support team by email support@Elliehello.com or Ellie authorized  resellers/repair centers and describe the product issues. They will attempt to identify and resolve the problem of your product by offering you tips and advice, software or firmware updates.
• If the problem cannot be identified or resolved through remote assistance or software updates, you will be requested to return the product to the address provided by Ellie or authorized resellers.
• Ellie will examine the returned product to identify the problem, if Ellie determines that the problem in question is not covered by this warranty, you will have to apply for paid repair service.

Warranty card

If you want to claim warranty service, please fill out the warranty card below and return it with the product.

• Customer’s Name:___
• Email:_____
• Phone:____
• Address:___ __
• Dealer’s name:__
• Dealer’s  address:____ __
• Date of purchase(DD/MM/YY):__
• Order  number:__
• Serial Number:__
• Type of services: Repair Exchange Return Description of  issues:_____ __ __

The serial number can usually be found on the bottom of the product.

Ellie Technology, LLC
www.elliehello.com Made in China

References

• Ellie A.I. Smart Baby Monitor Pro For Baby's Sleep, Safety, Memories | Elliehello.com

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