USER MANUAL
SM-X110
(HK). 08/2023. Rev.1.0
www.samsung.com/hk

Getting started

The device and some accessories (sold separately) contain magnets. The American Heart Association (US) and the Medicines and Healthcare Products Regulatory Agency (UK) both warn that magnets can affect the operation of implanted pacemakers, cardioverters, defibrillators, insulin pumps or other electro medical devices (collectively, “Medical Device”) within the range of 15 cm (6 inches). If you are a user of any of these Medical Devices, DO NOT USE THIS DEVICE AND SOME ACCESSORIES (SOLD
SEPARATELY) UNLESS YOU HAVE CONSULTED WITH YOUR PHYSICIAN.

• Do not store your device and some accessories (sold separately) near magnetic fields. Magnetic stripe cards, including credit cards, phone cards, passbooks, and boarding passes, may be damaged by magnetic fields.

• When using the speakers, such as when playing media files or using speakerphone, do not place the device close to your ears.

• Be careful not to expose the camera lens to a strong light source, such as direct sunlight. If the camera lens is exposed to a strong light source, such as direct sunlight, the camera image sensor may be damaged. A damaged image sensor is irreparable and will cause dots or spots in pictures.

• If you use the device with its glass or acrylic body broken, there may be a risk of injury. Use the device only after it has been repaired at a Samsung Service Centre.

• If dust or foreign materials enter the microphone, speaker, or receiver, the device’s sound may become quiet or certain features may not work. If you attempt to remove the dust or foreign materials with a sharp object, the device may be damaged and its appearance may be affected.

• Connectivity problems and battery drain may occur in the following situations:
  – If you attach metallic stickers on the antenna area of the device
  – If you attach a device cover made with metallic material to the device
  – If you cover the device’s antenna area with your hands or other objects while using certain features, such as calls or the mobile data connection

• Do not cover the light sensor area with accessories, such as stickers or a cover. Doing so may cause the sensor to malfunction.

• Do not allow water to contact the touchscreen. The touchscreen may malfunction in humid conditions or when exposed to water.

Hard keys

• Press to turn on or lock the screen.
• Press and hold to start a conversation with Bixby. Refer to Using Bixby for more information.
• Press twice or press and hold to launch the app or feature you set.
Side key + Volume Down key| • Press simultaneously to capture a screenshot.
• Press and hold simultaneously to turn off the device.

Setting the Side key
Select an app or feature to launch by pressing the Side key twice or pressing and holding the Side key.
Launch the Settings app, tap Advanced features → Side key, and then select an option you want.
Soft buttons

When you turn on the screen, the soft buttons will appear at the bottom of the screen. Refer to Navigation bar (soft buttons) for more information.

Reducing the battery consumption
Your device provides various options that help you conserve battery power.

• Optimise the device using the device care feature.
• When you are not using the device, turn off the screen by pressing the Side key.
• Activate power saving mode.
• Close unnecessary apps.
• Deactivate the Bluetooth feature when not in use.
• Deactivate auto-syncing of apps that need to be synced.
• Decrease the backlight time.
• Decrease the screen brightness.

Battery charging tips and precautions
Use only Samsung-approved battery, charger, and cable specifically designed for your device. Incompatible battery, charger, and cable can cause serious injuries or damage to your device.

• Connecting the charger improperly may cause serious damage to the device. Any damage caused by misuse is not covered by the warranty.
• Use only USB Type-C cable supplied with the device. The device may be damaged if you use Micro USB cable.
• If you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device.
• To save energy, unplug the charger when not in use. The charger does not have a power switch, so you must unplug the charger from the electric socket when not in use to avoid wasting power. The charger should remain close to the electric socket and easily accessible while charging.
• When using a charger, it is recommended to use an approved wired or wireless charger that guarantees the charging performance.
• If the battery is completely discharged, the device cannot be turned on immediately when the charger is connected. Allow a depleted battery to charge for a few minutes before turning on the device.
• If you use multiple apps at once, network apps, or apps that need a connection to another device, the battery will drain quickly. To avoid losing power during a data transfer, always use these apps after fully charging the battery.
• Using a power source other than the charger, such as a computer, may result in a slower charging speed due to a lower electric current.
• The device can be used while it is charging, but it may take longer to fully charge the battery.
• If the device receives an unstable power supply while charging, the touchscreen may not function. If this happens, unplug the charger from the device.
• While charging, the device and the charger may heat up. This is normal and should not affect the device’s lifespan or performance. If the battery gets hotter than usual, the charger may stop charging.
• If the device is not charging properly, take the device and the charger to a Samsung Service Centre.

Memory card (microSD card)

Installing a memory card
Your device’s memory card capacity may vary from other models and some memory cards may not be compatible with your device depending on the memory card manufacturer and type. To view your device’s maximum memory card capacity, refer to the Samsung website.

1. Insert the ejection pin into the hole on the tray to loosen the tray.
2. Pull out the tray gently from the tray slot.
3.  Place a memory card on the tray with the gold-coloured contacts facing downwards and gently press the memory card into the tray to secure it.
4. Insert the tray back into the tray slot.
   • Some memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
   • Use caution to insert the memory card right-side up.
   • Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged.
   • When you remove the tray from the device, the mobile data connection will be disabled. (Mobile network enabled models)
   • If the card is not fixed firmly into the tray, the memory card may leave or fall out of the tray.
   • If you insert the tray into your device while the tray is wet, your device may be damaged. Always make sure the tray is dry.
   • Fully insert the tray into the tray slot to prevent liquid from entering your device.
   • The device supports the FAT and the exFAT file systems for memory cards. When inserting a card formatted in a different file system, the device will ask to reformat the card or will not recognise the card. To use the memory card, you must format it. If your device cannot format or recognise the memory card, contact the memory card manufacturer or a Samsung Service Centre.
   • Frequent writing and erasing of data shortens the lifespan of memory cards.
   • When inserting a memory card into the device, the memory card’s file directory appears in the My Files → SD card folder.

Removing the memory card
Before removing the memory card, first unmount it for safe removal.

1. Launch the Settings app and tap Battery and device care → Storage.
2.  Swipe to the left to view the SD card page.
3. Tap → Unmount.
   Do not remove external storage, such as a memory card or USB storage, while the device is transferring or accessing information, or right after transferring data. Doing so can cause data to be corrupted or lost or cause damage to the external storage or device. Samsung is not responsible for losses, including loss of data, resulting from the misuse of external storage devices.

Turning the device off

1. To turn off the device, press and hold the Side key and the Volume Down key simultaneously. Alternatively, open the notification panel, swipe downwards, and then tap .
2.  Tap Power off.

To restart the device, tap Restart.
You can set the device to turn off when you press and hold the Side key. Launch the Settings app, tap Advanced features → Side key, and then tap Power off menu under Press and hold.
Forcing restart
If your device is frozen and unresponsive, press and hold the Side key and the Volume Down key simultaneously for more than 7 seconds to restart it.
Initial setup
When you turn on your device for the first time or after performing a data reset, follow the on-screen instructions to set up your device.
If you do not connect to a Wi-Fi network, you may not be able to set up some device features during the initial setup.

Samsung account
Your Samsung account is an integrated account service that allows you to use a variety of Samsung services provided by mobile devices, TVs, and the Samsung website.
To check the list of services that can be used with your Samsung account, visit account.samsung.com.

1. Launch the Settings app and tap Samsung account.
   Alternatively, launch the Settings app and tap Accounts and backup → Manage accounts → Add account → Samsung account.

2. If you already have a Samsung account, sign in to your Samsung account.
   • If you want to sign in using your Google account, tap Continue with Google.
   • If you do not have a Samsung account, tap Create account.

Finding your ID and resetting your password
If you forget your Samsung account ID or password, tap Find ID or Forgot password? on the Samsung account sign-in screen. You can find your ID or reset your password after you enter the required information.
Signing out of your Samsung account
When you sign out of your Samsung account, your data, such as contacts or events, will also be removed from your device.

1. Launch the Settings app and tap Accounts and backup → Manage accounts.
2. Tap Samsung account → My profile and tap Sign out at the bottom of the screen.
3. Tap Sign out, enter your Samsung account password, and then tap OK.

Transferring data from your previous device (Smart Switch)

You can use Smart Switch to transfer data from your previous device to your new device.
Launch the Settings app and tap Accounts and backup → Bring data from old device.

• This feature may not be supported on some devices or computers.
• Limitations apply. Visit www.samsung.com/hk/apps/smart-switch for details.

Samsung takes copyright seriously. Only transfer content that you own or have the right to transfer.

Transferring data using a USB cable
You can connect your previous device to your device with the USB cable to easily and quickly transfer data.

1. Connect your device and the previous device using your device’s USB cable.
   A USB connector may be needed depending on the previous device.

2. When the app selection pop-up window appears, tap Smart Switch → Receive data.

3. In the previous device, tap Allow.
   If you do not have the app, download it from Galaxy Store or Play Store.
   Your device will recognise the previous device and a list of data you can transfer will appear.

4. Select an item to bring and tap Transfer.

Do not disconnect the USB cable from the device when you are transferring files. Doing so may cause data loss or device damage.
Transferring data increases the battery power consumption of your device. Ensure that your device is sufficiently charged before transferring data. If the battery power is low, data transfer may be interrupted.

Transferring data wirelessly
Transfer data from your previous device to your device wirelessly via Wi-Fi Direct.

1. On the previous device, launch Smart Switch.
   If you do not have the app, download it from Galaxy Store or Play Store.

2. On your device, launch the Settings app and tap Accounts and backup → Bring data from old device.

3.  Place the devices near each other.

4. On the previous device, tap Send data → Wireless.

5. On your device, tap Receive data, select your previous device’s operating system, and then tap Wireless.

6. On the previous device, tap Allow.

7. On your device, select an item to bring and tap Transfer.

Backing up and restoring data using external storage
Transfer data using external storage, such as a microSD card.

1. Back up data from your previous device to external storage.
2.  Insert or connect the external storage device to your device.
3. On your device, launch the Settings app and tap Accounts and backup → External storage transfer.
4. Select the backup date under Restore from SD card and tap Restore.
5. Follow the on-screen instructions to transfer data from external storage.

Transferring backup data from a computer
Transfer data between your device and a computer. You must download the Smart Switch computer version app from www.samsung.com/hk/apps/smart- switch. Back up data from your previous device to a computer and import the data to your device.

1. On the computer, visit www.samsung.com/hk/apps/smart-switch to download Smart Switch.

2. On the computer, launch Smart Switch.
   If your previous device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer. Then, skip to the fifth step.

3. Connect your previous device to the computer using the device’s USB cable.

4. On the computer, follow the on-screen instructions to back up data from the device.
   Then, disconnect your previous device from the computer.

5. Connect your device to the computer using the USB cable.

6. On the computer, follow the on-screen instructions to transfer data to your device.

Understanding the screen
Controlling the touchscreen

• Do not allow the touchscreen to come into contact with other electrical devices.
  Electrostatic discharges can cause the touchscreen to malfunction.

• To avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.

• It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods. Doing so may result in afterimages (screen burn-in) or ghosting.
  The device may not recognise touch inputs close to the edges of the screen, which are outside of the touch input area.

Home screen and Apps screen
The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more.
The Apps screen displays icons for all apps, including newly installed apps.
Switching between Home and Apps screens
On the Home screen, swipe upwards to open the Apps screen.
To return to the Home screen, swipe upwards or downwards on the Apps screen.
Alternatively, tap the Home button or the Back button.

If you add the Apps button on the Home screen, you can open the Apps screen by tapping the button. On the Home screen, tap and hold an empty area, tap Settings, and then tap the Show Apps screen button on Home screen switch to activate it. The Apps button will be added at the bottom of the Home screen.

Editing the Home screen
On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels.

• Adding panels: Swipe to the left, and then tap .
• Moving panels: Tap and hold a panel preview, and then drag it to a new location.
• Deleting panels: Tap on the panel.

• Wallpaper and style: Change the wallpaper settings for the Home screen and the locked screen.
• Widgets: Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen. Select a widget and tap Add. The widget will be added on the Home screen.
• Settings: Configure settings for the Home screen, such as the screen layout.

Displaying all apps on the Home screen
Without using a separate Apps screen, you can set the device to display all apps on the Home screen. On the Home screen, tap and hold an empty area, and then tap Settings → Home
screen layout → Home screen only → Apply.
You can now access all your apps by swiping to the left on the Home screen.

Launching Finder
Search for content on the device quickly.

1. On the Apps screen, tap Search. Alternatively, open the notification panel, swipe downwards, and then tap .
2.  Enter a keyword.

Apps and content on your device will be searched.
If you tap on the keyboard, you can search for more content.

Moving items
Tap and hold an item, and then drag it to a new location. To move the item to another panel, drag it to the side of the screen.
To add a shortcut to an app on the Home screen, tap and hold an item on the Apps screen, and then tap Add to Home. A shortcut to the app will be added on the Home screen.
You can also move frequently used apps to the shortcuts area at the bottom of the Home screen.
Creating folders
Create folders and gather similar apps to quickly access and launch apps.
On the Home screen or the Apps screen, tap and hold an app, and then drag it over another app.
A new folder containing the selected apps will be created. Tap Folder name and enter a folder name.

• Adding more apps
  Tap + on the folder. Tick the apps to add and tap Done. You can also add an app by dragging it to the folder.

• Moving apps from a folder
  Tap and hold an app to drag it to a new location.

•  Deleting a folder
  Tap and hold a folder, and then tap Delete folder. Only the folder will be deleted. The folder’s apps will be relocated to the Apps screen.

Edge panel
You can quickly access your favourite apps and features from the Edge panels.
Drag the Edge panel handle towards the centre of the screen.
If the Edge panel handle is not visible, launch the Settings app, tap Display, and then tap the Edge panels switch to activate it.

Lock screen
Pressing the Side key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period.
To unlock the screen, swipe in any direction when the screen turns on.
If the screen is off, press the Side key to turn on the screen. Alternatively, double-tap the screen.
Changing the screen lock method
To change the screen lock method, launch the Settings app, tap Lock screen → Screen lock type, and then select a method.
When you set a pattern, PIN, password, or your biometric data for the screen lock method, you can protect your personal information by preventing others from accessing your device.
After setting the screen lock method, the device will require an unlock code whenever unlocking it.
You can set your device to perform a factory data reset if you enter the unlock code incorrectly several times in a row and reach the attempt limit. Launch the Settings app, tap Lock screen → Secure lock settings, unlock the screen using the preset screen lock method, and then tap the Auto factory reset switch to activate it.
Indicator icons
Indicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common.

• The status bar may not appear at the top of the screen in some apps. To display the status bar, drag down from the top of the screen.
• Some indicator icons appear only when you open the notification panel.
• The indicator icons may appear differently depending on the service provider or model.

Notification panel
When you receive new notifications, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details.
To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen.
You can use the following functions on the notification panel.

Using quick setting buttons
Tap quick setting buttons to activate certain features. Swipe downwards on the notification panel to view more buttons. To add more buttons, tap .

To change feature settings, tap the text under each button. To view more detailed settings, tap and hold a button.
To rearrange buttons, tap → Edit buttons, tap and hold a button, and then drag it to another location.

Controlling media playback
Take control of music or video playback easily using the Media feature.

1. Open the notification panel, swipe downwards, and then tap Media output.
2. Tap the icons on the controller to control the playback.

Controlling nearby devices
Launch quickly and take control of nearby connected devices and frequently used SmartThings devices and scenes on the notification panel.

1. Open the notification panel, swipe downwards, and then tap Device control.
   Nearby connected devices and SmartThings devices and scenes will appear.

2. Select a nearby device or a SmartThings device to control it, or select a scene to launch it.

Screen capture and screen record

Screen capture
Capture a screenshot while using the device and write on, draw on, crop, or share the captured screen. You can capture the current screen and scrollable area.
How to capture a screenshot
Use the following methods to capture a screenshot. You can view the captured screenshots in Gallery.
Method 1) Key capture: Press the Side key and the Volume Down key simultaneously.
Method 2) Swipe capture: With the edge of your hand, swipe your hand to the left or right across the screen.

• It is not possible to capture a screenshot while using some apps and features.
• If capturing a screenshot by swiping is not activated, launch the Settings app, tap Advanced features → Motions and gestures, and then tap the Palm swipe to capture switch to activate it.

After capturing a screenshot, use the following options on the toolbar at the bottom of the screen:

• : Capture the current content and the hidden content on an elongated page, such as a webpage. When you tap , the screen will automatically scroll down and more content will be captured.
• : Write or draw on the screenshot or crop a portion from the screenshot. You can view the cropped area in Gallery.

•   : Add tags to the screenshot. To search for screenshots by tag, tap Search at the top of the Apps screen and tap Screenshots → . You can view the tags list and easily search for the screenshot you want.

• : Share the screenshot with others.
  If the options are not visible on the captured screen, launch the Settings app, tap Advanced features → Screenshots and screen recorder, and then tap the Screenshot toolbar switch to activate it.

Screen record
Record the screen while using your device.

1. Open the notification panel, swipe downwards, and then tap (Screen recorder) to activate it.

2. Select a sound setting and tap Start recording.
   After a countdown, recording will start.
   • To write or draw on the screen, tap .
   • To show the S Pen pointer on the screen, tap . You can use this feature only when the S Pen is detached from the device.
   • To record the screen with a video overlay of yourself, tap .

3. When you are finished recording the video, tap .
   You can view the video in Gallery.
   To change the screen recorder settings, launch the Settings app and tap Advanced features → Screenshots and screen recorder.

Entering text
Keyboard layout
A keyboard appears automatically when you enter text.

Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages.
Changing the input language
Tap the input language key to switch between the input languages. Tap → Languages and types → Manage input languages and select the languages to use.
Changing the keyboard
On the navigation bar, tap to change the keyboard.
To change the keyboard type, tap → Languages and types, select a language, and then select the keyboard type you want.

• If the keyboard button ( ) does not appear on the navigation bar, launch the Settings app, tap General management → Keyboard list and default, and then tap the Keyboard button on navigation bar switch to activate it.
• On a Pinyin 3 x 4 keyboard, a key has three or four characters. To enter a character, tap the corresponding key repeatedly until the desired character appears.

Additional keyboard functions

• : Enter emojis, stickers, and more. You can also enter your emoji stickers that look like you. Refer to Using your AR emoji stickers in chats for more information.
• : Enter kaomojis.
• → Cangjie qwerty: Switch to the qwerty keyboard.
• → Pinyin qwerty: Switch to qwerty pinyin mode.
• → Stroke: Switch to stroke mode. Tap stroke keys to enter a character. Tap when you are unsure about which stroke to enter.
•  → Pinyin 3 x 4: Switch to 3×4 pinyin mode. To enter a character, tap the corresponding key and select characters from the left side.
• : Switch to handwriting mode.
• : Change the keyboard mode.
• : Open the text editing panel.
• : Change the keyboard settings.

Tap to use more keyboard functions.

• : Attach animated GIFs.
• : Search for content and enter it.
• : Translate text and enter it.
• : Enter your personal information registered to Samsung Pass.
•  : Share music links.
•  : Share video links.
•  : Add an item from the clipboard.
• : Change the keyboard size.
•  : Enter emojis.
•   : Enter stickers.

Some features may not be available depending on the service provider or model.

Copying and pasting

1. Tap and hold over text.

2.  Drag   to select the desired text, or tap Select all to select all text.

3. Tap Copy or Cut.
   The selected text is copied to the clipboard.

4. Tap and hold where the text is to be inserted and tap Paste.
   To paste text that you have previously copied, tap Clipboard and select the text.

Apps and features

Installing or uninstalling apps
Galaxy Store
Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices.
Launch the Galaxy Store app. Browse apps by category or tap to search for a keyword.

• This app may not be available depending on the service provider or model.
•  To change the auto update settings, tap Menu → → Auto update apps, and then select an option.

Play Store
Purchase and download apps.
Launch the Play Store app. Browse apps by category or search for apps by keyword.
To change the auto update settings, tap your account icon, tap Settings → Network preferences → Auto-update apps, and then select an option.

Managing apps
Uninstalling or disabling apps
Tap and hold an app and select an option.

• Uninstall: Uninstall downloaded apps.
• Disable: Disable selected default apps that cannot be uninstalled from the device.
  Some apps may not support this feature.
  Enabling apps
  Launch the Settings app, tap Apps → → Disabled → OK, select an app, and then tap Enable.

Setting app permissions
For some apps to operate properly, they may need permission to access or use information on your device.
To view your app permission settings, launch the Settings app and tap Apps. Select an app and tap Permissions. You can view the app’s permissions list and change its permissions.
To view or change app permission settings by permission category, launch the Settings app and tap Apps → → Permission manager. Select an item and select an app.
If you do not grant permissions to apps, the basic features of the apps may not function properly.

S Pen
Using the S Pen

• Do not bend or apply excessive pressure with the S Pen while using it. The S Pen may be damaged or the nib may be deformed.
• Do not hard press on the screen with the S Pen. The pen nib may be deformed.
• If there is a magnet near the device, some S Pen actions, such as charging or tapping the touchscreen, may not work.
• Even if the S Pen has been fully discharged, you can use other S Pen features, such as tapping the touchscreen or the Air command features.
• If you use the S Pen at sharp angles on the screen, the device may not recognise the S Pen actions.
•  If the S Pen is not working properly, take it to a Samsung Service Centre.

Charging the S Pen
The S Pen must be charged before you can control apps remotely by using the S Pen button.
When the S Pen and the S Pen charger are properly aligned, charging will begin.
If the Air action feature is deactivated, the S Pen will be charged only when the device is charging.

• If the device and the S Pen are not attached like in the image, the S Pen may not be charged. Attach the S Pen by aligning the top of the S Pen to the end of the S Pen charger as shown in the image.
•  If you use the device on the floor with the S Pen attached to the S Pen charger, it may scratch the S Pen. To prevent this, attach the S Pen to the top of the device. However, the S Pen will not charge in this case.

Air actions
Control apps remotely by using the S Pen connected to your device via Bluetooth Low Energy (BLE).
For example, you can quickly launch apps, such as the camera app, by pressing and holding the S Pen button. Also, while using the camera app, you can take a picture by pressing the button once. While playing music, you can turn the volume up if you lift the S Pen up while pressing and holding the S Pen button and turn the volume down if you lower it.

• The S Pen must be charged before you can use the Air actions feature. Refer to Charging the S Pen for more information.
• When you detach the S Pen from the S Pen charger, the icon will appear on the status bar. If the S Pen is discharged or far from the device, or if there are obstacles or there is external interference between the S Pen and the device, the S Pen will be disconnected from the device and the icon will turn grey . To use the Air actions feature again, connect the S Pen with the device by reattaching the S Pen to the S Pen charger.

Taking pictures with the S Pen
Even though you take pictures with your device placing for a distance, you can easily take pictures by pressing the S Pen button without setting a timer.

1. Launch the Settings app, tap Advanced features → S Pen → Air actions, and then tap the switch to activate the feature.
2. Launch the Camera app.
3. Press the S Pen button once to take a picture.
   • To take a series of pictures, press and hold the S Pen button.
   • To change the shooting mode, move the S Pen to the left or right while pressing and holding the S Pen button.
   • To switch between cameras, press the S Pen button twice.
   Changing apps or features to use
   Change the app, feature, or actions you want to use with the S Pen feature. Launch the Settings app, tap Advanced features → S Pen → Air actions.

Resetting your S Pen
If the S Pen has connection problems or the S Pen disconnects often, reset the S Pen and connect it again.
Attach the S Pen to the S Pen charger. Then, open the Air actions setting screen and tap → Reset S Pen.

• You can only connect Samsung-approved S Pens that support Bluetooth Low Energy (BLE).
• Do not detach the S Pen from the device when it is being connected. Doing so will interrupt the process.

Air command
Air command is a menu that provides S Pen features and quick access to frequently used apps.
To open the Air command panel, hover the S Pen over the screen and press the S Pen button.
You can also tap the Air command icon ( ) with the S Pen.
Select a function or app on the Air command panel.
When the screen is off or locked with a screen lock method, removing the S Pen will not open the Air command panel.

• Create note: Create notes easily in a pop-up window. You can also launch this feature by double-tapping the screen while pressing and holding the S Pen button. Refer to Samsung Notes for more information.
• View all notes: View all notes in the Samsung Notes app.
• Smart select: Use the S Pen to select an area and perform actions, such as sharing or saving. Refer to Smart select for more information.
• Screen write: Capture screenshots to write or draw on them or crop an area from the captured image. You can also capture the current content and the hidden content on an elongated page, such as a webpage. Refer to Screen write for more information.
•  Live messages: Instead of text message, create and send a unique message by recording your actions while handwriting or drawing a live message and saving it as an animated file. Refer to Live messages for more information.
• AR Doodle: Record fun videos with virtual handwriting or drawings on faces or anywhere else. Refer to AR Doodle for more information.
•  Translate: Hover the S Pen over a word to translate it. Refer to Translate for more information.
• PENUP: Post your artwork, view others’ artwork, and get useful drawing tips.
• Bixby Vision: Use the Bixby Vision features to search for similar images, detect and translate text, and more. Refer to Bixby Vision for more information.
•  Magnify: Hover the S Pen over an area of the screen to enlarge it.
• Glance: Reduce an app to a thumbnail and hover the S Pen over the thumbnail to open the app in full screen view. Refer to Glance for more information.
•  Colouring: Add colours to images provided by PENUP using the S Pen.
•  Write on calendar: Launch the Calendar app and write or draw on the screen. Refer to Write on calendar for more information.
• Add: Add shortcuts to frequently used apps to the Air command panel.

Air command icon
When the Air command panel is closed, the Air command icon will remain on the screen. You can open the Air command panel by tapping the icon with the S Pen.
To move the icon, drag to a new location.
To remove the icon, drag to Remove at the top of the screen.
If the Air command icon does not appear on the screen, launch the Settings app, tap Advanced features → S Pen, and then tap the Show air command icon switch to activate it.
While using apps that support the Air actions feature, you can view actions available with each app by hovering the S Pen over the Air command icon.

Smart select
Use the S Pen to select an area and perform actions, such as sharing or saving. You can also select an area from a video and capture it as a GIF animation.

1. When there is content you want to capture, such as a part of an image, open the Air command panel and tap Smart select.

2. Select a desired shape icon on the toolbar and drag the S Pen across the content you want to select.

3. Select an option to use with the selected area.
   •  Pin/Insert: Pin the selected area to the screen. You can also insert the image into other apps, such as Samsung Notes. Tap and hold the image, and drag it to the other app’s screen.
   • : Automatically changes the appearance of the selected area.
   •  : Write or draw on the selected area.
   •    : Extract text from the selected area.
   • : Share the selected area with others.
   • : Save the selected area in Gallery.

Capturing an area from a video
While playing a video, select an area and capture it as a GIF animation.

1. When there is content you want to capture during video playback, open the Air command panel and tap Smart select.

2. On the toolbar, tap .

3. Adjust the position and size of the capturing area.
   

4. Tap Record to start capturing.
   • Before capturing a video, make sure that the video is playing.
   • The maximum duration you can capture an area of the video for will be displayed on the screen.
   • When capturing an area from a video, its sound will not be recorded.

5. Tap Stop to stop capturing.

6. Select an option to use with the selected area.
   • : Write or draw on the selected area. Tap   to view the result before saving the file.
   • : Share the selected area with others.
   •   : Save the selected area in Gallery.

Screen write
Capture screenshots to write or draw on them or crop an area from the captured image.

1. When there is content you want to capture, open the Air command panel and tap Screen write.
   The current screen is automatically captured and the editing toolbar appears.

2. Write a memo on the screenshot.
   

3. Share or save the screenshot.
   You can view the captured screenshots in Gallery.
   It is not possible to capture a screenshot while using some apps.

Live messages
Instead of a text message, create and send a unique message by recording your actions while handwriting or drawing a live message and saving it as an animated file.

1. When you want to send an animated message, open the Air command panel and tap Live messages.

2.  Customise background image and tap Done or Start drawing.

3. Write or draw on the live message screen.
   

4. Tap Done.
   The live message will be saved in Gallery as an animated GIF file or a video.

5. Tap Share and select a method.

Translate
Hover the S Pen over the text you want to translate. The units included in the text will also be converted.

1. When there is text you want to translate, open the Air command panel and tap Translate.

2.  Select the languages on the translator panel at the top of the screen.
   You can change the text between words and sentences by tapping or .

3. Hover the S Pen over the text you want to translate or the unit you want to convert.
   The translated text will appear. To listen to the pronunciation of the original text, tap .
   The   icon may not appear depending on the language you select.
   
   • This feature does not support some languages.
   • This feature is available only when detectable text is on the screen.

Bixby Vision
When you hover the S Pen over the content, the content is recognised and available search icons will appear. Use the features to search for similar images, detect and translate text, and more. Refer to Bixby Vision for more information.

1. When there is an image you want to search for relevant information or extract text from, open the Air command panel and tap Bixby Vision.
2. Hover the S Pen over the content you want. When the available options appear on the screen, select an option you want.

Glance
Reduce an app to a thumbnail and hover the S Pen over the thumbnail to open the app in full screen view.
For example, launch a map app, open the Air command panel, and then tap Glance. The app will be reduced to a thumbnail at the bottom of the screen. While browsing webpages, hover the S Pen over the thumbnail to open the map app on the full screen and quickly search for places.
Hover the S Pen away from the screen to reduce the app to a thumbnail again.
To close the minimised app, tap and hold the thumbnail and drag it to Remove at the top of the screen.

Write on calendar
Fill in your plans easily and quickly by writing or drawing on the calendar screen.
Open the Air command panel, tap Write on calendar, and then fill in your plans on the calendar. When you are finished, tap Save. To edit it, tap .

Air view
Hover the S Pen over an item on the screen to preview content or view information in a pop-up window.
In some apps, Action buttons will be displayed on the preview window.

If this feature is not activated, launch the Settings app, tap Advanced features → S Pen, and then tap the Air view switch to activate it.

Pen Select
While pressing and holding the S Pen button, drag the S Pen over text or item lists to select multiple items or text. You can also copy and paste the selected items or text into another app or share them with others.

Screen off memo
You can quickly create memos by writing on the screen without turning on it.
When the screen is off, hover the S Pen over the screen and press the S Pen button.
When you tap Save or reattach the S Pen to the S Pen charger after writing a memo, the memo will be saved to Samsung Notes.

If this feature is not activated, launch the Settings app, tap Advanced features → S Pen, and then tap the Screen off memo switch to activate it.

Unlocking the screen using the S Pen
If the screen is locked while the S Pen is connected, you can unlock the screen by pressing the S Pen button.

1. Launch the Settings app and tap Advanced features → S Pen → S Pen unlock.
2. Tap Use S Pen unlock → OK.
   Now you can unlock the screen by pressing the S Pen button.
   • The Use S Pen unlock feature is available only when the screen lock method is set.
   • To use this feature, the S Pen must be connected to your device.

Phone
Introduction
Make or answer voice and video calls.
To make a call and send a text message, launch the Settings app, tap Advanced features, and then tap the Call & text on other devices switch to activate it. You must register and sign in to the same Samsung account on your device and the other device. Some calling and messaging features may not be available. (SM-X700, SM-X800, SM-X900)

Making calls

1. Launch the Phone app and tap Keypad.
2. Enter a phone number.
3. Tap to make a voice call, or tap or to make a video call.

Making calls from call logs or contacts list
Launch the Phone app, tap Recents or Contacts, and then swipe to the right on a contact or a phone number to make a call.
If this feature is deactivated, tap → Settings → Other call settings, and then tap the Swipe to call or text switch to activate it.

Using speed dial
To set a number to speed dial, launch the Phone app, tap Keypad or Contacts → → Speed dial numbers, select a speed dial number, and then add a phone number.
To make a call, tap and hold a speed dial number on the keypad. For speed dial numbers 10 and up, tap the first digit(s) of the number, and then tap and hold the last digit.
For example, if you set the number 123 as a speed dial number, tap 1, tap 2, and then tap and hold 3.

Making an international call

1. Launch the Phone app and tap Keypad.
2. Tap and hold 0 until the + sign appears.
3. Enter the country code, area code, and phone number, and then tap .

Receiving calls
Answering a call
When a call comes in, drag   outside the large circle.
Rejecting a call
When a call comes in, drag outside the large circle.
To send a message when rejecting an incoming call, drag the Send message bar upwards
and select a message to send.
To create various rejection messages, launch the Phone app, tap → Settings → Quick
decline messages, enter a message, and then tap +.
Blocking phone numbers
Block calls from specific numbers added to your block list.

1. Launch the Phone app and tap → Settings → Block numbers.
2. Tap Recents or Contacts, select contacts or phone numbers, and then tap Done.
   To manually enter a number, tap Add phone number, enter a phone number, and then tap + .

When blocked numbers try to contact you, you will not receive notifications. The calls will be logged in the call log.
You can also block incoming calls from people that do not show their caller ID. Tap the Block unknown/private numbers switch to activate the feature.

Options during calls

• Add call: Dial a second call. The first call will be put on hold. When you end the second call, the first call will be resumed.
•  Video call: Switch to a video call.
• Bluetooth: Switch to a Bluetooth headset if it is connected to the device.
• Hold call: Hold a call.
• Mute: Turn off the microphone so that the other party cannot hear you.
• Keypad / Hide: Open or close the keypad.
• : End the current call.
• Camera: During a video call, turn off the camera so that the other party cannot see you.
• Switch: During a video call, switch between the front and rear cameras.
  Some features may not be available depending on the service provider or model.

Contacts

Introduction
Create new contacts or manage contacts on the device.
Adding contacts
Creating a new contact

1. Launch the Contacts app and tap .
2. Select a storage location.
3. Enter contact information and tap Save.

Importing contacts
Add contacts by importing them from other storages to your device.

1. Launch the Contacts app and tap   → Manage contacts → Import or export contacts → Import.
2.  Follow the on-screen instructions to import contacts.

Syncing contacts with your web accounts
Sync your device contacts with online contacts saved in your web accounts, such as your Samsung account.

1. Launch the Settings app, tap Accounts and backup → Manage accounts and select the account to sync with.
2. Tap Sync account and tap the Contacts switch to activate it.

Searching for contacts
Launch the Contacts app. Tap at the top of the contacts list and enter search criteria.
Tap the contact. Then take one of the following actions:

• : Make a voice call.
• : Make a video call.
• : Compose a message.
•  : Compose an email.

Deleting contacts

1. Launch the Contacts app and tap → Delete contacts.
2. Select contacts and tap Delete.
   To delete contacts one by one, tap a contact from the contacts list and tap More → Delete.

Sharing contacts
You can share contacts with others by using various sharing options.

1. Launch the Contacts app and tap   → Share contacts.
2. Select contacts and tap Share.
3. Select a sharing method.

Creating groups
You can add groups, such as family or friends, and manage contacts by group.

1. Launch the Contacts app and tap → Groups → Create group.
2. Follow the on-screen instructions to create a group.

Merging duplicate contacts
If your contacts list includes duplicate contacts, merge them into one to streamline your contacts list.

1. Launch the Contacts app and tap → Manage contacts → Merge contacts.
2. Tick contacts and tap Merge.

Messages
Introduction
Send and view messages by conversation.
You may incur additional charges for sending or receiving messages when you are roaming.
To make a call and send a text message, launch the Settings app, tap Advanced features, and then tap the Call & text on other devices switch to activate it. You must register and sign in to the same Samsung account on your device and the other device. Some calling and messaging features may not be available. (SM-X700, SM-X800, SM-X900)

Sending messages

1. Launch the Messages app and tap .

2. Add recipients and enter a message.
   To record and send a voice message, tap and hold , say your message, and then release your finger. The recording icon appears only while the message input field is empty.

3.  Tap to send the message.

Viewing messages

1. Launch the Messages app and tap Conversations.
2. On the messages list, select a contact or a phone number.
   • To reply to the message, tap the message input field, enter a message, and then tap .
   • To adjust the font size, spread two fingers apart or pinch on the screen.

Sorting messages
You can sort messages by category and manage them easily.
Launch the Messages app and tap Conversations → + .
If the category option does not appear, tap   at the top of the messages list, tap Settings, and then tap the Conversation categories switch to activate it.
Deleting messages
Tap and hold a message to delete, then tap Delete.
Changing message settings
Launch the Messages app, tap at the top of the messages list and tap Settings. You can block unwanted messages, change notification settings, and more.

Internet
Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently.

1. Launch the Internet app.
2. Enter the web address or a keyword, and then tap Go.

To view the toolbars, drag your finger downwards slightly on the screen.

Using secret mode
If you set a password for secret mode, you can prevent others from viewing your search history, browsing history, bookmarks, and saved pages.

1. Tap → Turn on Secret mode.
2.  Tap the Lock Secret mode switch to activate it, tap Start, and then set a password for secret mode.

In secret mode, the device will change the colour of the toolbars. To deactivate secret mode, tap → Turn off Secret mode.
In secret mode, you cannot use some features, such as screen capture.

Camera
Introduction
Take pictures and record videos using various modes and settings.
Camera etiquette

• Do not take pictures or record videos of other people without their permission.
• Do not take pictures or record videos where legally prohibited.
• Do not take pictures or record videos in places where you may violate other people’s privacy.

Taking pictures

1. Launch the Camera app.
   You can also launch the app by pressing the Side key twice quickly or dragging to the left on the locked screen.
   • Some camera features are not available when you launch the Camera app from the locked screen or when the screen is turned off while the screen lock method is set.
   • The camera automatically shuts off when unused.
   • Some methods may not be available depending on the service provider or model.

2. Tap the image on the preview screen where the camera should focus.
   To adjust the brightness of pictures, drag the adjustment bar that appears above or below the circular frame.

3. Tap   to take a picture.
   To change the shooting mode, drag the shooting modes list to the left or right, or swipe to the left or right on the preview screen.
   
   • The preview screen may vary depending on the shooting mode and which camera is being used.
   • The focus may not be clear if the subject is close. Take pictures or videos from a good distance.
   • If pictures you take appear blurry, clean the camera lens and try again.
   • Make sure that the lens is not damaged or contaminated. Otherwise, the device may not work properly in some modes that require high resolutions.
   • Your device’s camera features a wide-angle lens. Minor distortion may occur in wide-angle pictures or videos and does not indicate device performance problems.
   • The maximum capacity for recording a video may vary depending on the resolution.
   • The camera may fog up or form condensation if the device is exposed to sudden changes in air temperature, due to the difference in temperature outside and inside the camera cover. Try to avoid such conditions when planning to use the camera. If fogging does occur, allow the camera to dry naturally at room temperature before taking pictures or recording videos, otherwise results may look blurry.

Using zoom features
Select 1/.5 or drag it up or down to zoom in or out. Alternatively, spread two fingers apart on the screen to zoom in, and pinch to zoom out.
• 1: The wide-angle camera lets you take basic pictures or record normal videos.
• .5: The Ultra wide camera lets you take wide-angle pictures or record wide- angle videos of things like landscapes.
Zoom features are available only when using the rear camera.
Locking the focus (AF) and exposure (AE)
You can lock the focus or exposure on a selected area to prevent the camera from automatically adjusting based on changes to the subjects or light sources.
Tap and hold the area to focus, the AF/AE frame will appear on the area and the focus and exposure setting will be locked. The setting remains locked even after you take a picture.
This feature may not be available depending on the shooting mode.

Using the camera button

• Tap and hold the camera button to record a video.
• To take burst shots, swipe the camera button to the edge of the screen and hold it.
• If you add another camera button, you can move it anywhere on the screen and take pictures more conveniently. On the preview screen, tap → Shooting methods and tap the Floating Shutter button switch to activate it.

Options for current shooting mode
On the preview screen, use the following options.
• : Activate or deactivate the flash.
•   : Select the length of the delay before the camera automatically takes a picture.
•   : Select an aspect ratio for pictures.
• : Activate or deactivate the motion photo feature. If you activate the feature, a video clip will also be taken from a few seconds before tapping the camera button.
• : Select a frame rate.
• : Select an aspect ratio for videos.
• : Select a resolution for videos.
• : Apply a filter effect or beauty effects.
• : Select a metering method. This determines how light values are calculated. Centre-weighted metering uses the light in the centre portion of the shot to calculate the exposure of the shot. Spot metering uses the light in a concentrated centre area of the shot to calculate the exposure of the shot. Matrix metering averages the entire scene.
• : In FOOD mode, focus on a subject inside the circular frame and blur the image outside the frame.
•   : In FOOD mode, adjust the colour tone.
• : Customise the shooting options when taking single take shots.
The available options may vary depending on the model or shooting mode.

Photo mode
The camera adjusts the shooting options automatically depending on the surroundings to capture pictures easily.
On the shooting modes list, tap PHOTO and tap to take a picture.

Shot suggestions
The camera suggests the ideal composition for the picture by recognising the position and angle of your subject.
On the preview screen, tap and tap the Shot suggestions switch to activate it.

1. On the shooting modes list, tap PHOTO.
   A guide will appear on the preview screen.

2.  Point the guide at the subject.
   The camera recognises the composition, and the recommended composition appears on the preview screen.

3.  Move the device so the guide matches the recommended composition.
   When the ideal composition is achieved, the guide will change to yellow.

4. Tap   to take a picture.

Taking selfies
You can take self-portraits with the front camera.

1. On the preview screen, swipe upwards or downwards, or tap to switch to the front camera for self-portraits.

2.  Face the front camera lens.
   To take self-portraits with a wide-angle shot of the landscape or people, tap .

3.  Tap to take a picture.

Applying filter and beauty effects
You can select a filter effect and modify facial features, such as your skin tone or face shape, before taking a picture.

1. On the preview screen, tap .
2. Select effects and take a picture.

If you use the My filters feature, you can create your own filter using an image with a colour tone you like from Gallery.

Video mode
The camera adjusts the shooting options automatically depending on the surroundings to record videos easily.

1. On the shooting modes list, tap VIDEO and tap to record a video.
   • To switch between the front and rear cameras while recording, swipe upwards or downwards on the preview screen or tap .
   • To capture an image from the video while recording, tap .

2.  Tap to stop recording the video.

Single take mode
Take various pictures and videos in just one shot.
Your device automatically selects the best shot and creates pictures with filters or videos with certain sections repeated.

1. On the shooting modes list, tap MORE → SINGLE TAKE.
2.  Tap and move the camera to capture the scene you want.
3. When you are finished, tap the preview thumbnail.
   To view other results, drag the – icon upwards. To save the results individually, tap Select, tick the items you want, and then tap .

Portrait mode / Portrait video mode
The camera allows you to capture pictures or videos where the background is blurred and the  subject stands out clearly. You can also apply a background effect and edit it after taking apicture.

1. On the shooting modes list, tap PORTRAIT or tap MORE → PORTRAIT VIDEO.

2. Tap and select a background effect you want.
   To adjust the intensity of the background effect, drag the adjustment bar.

3. When Ready appears on the preview screen, tap to take a picture or tap to record a video.

• The available options may vary depending on the shooting mode.
• Use this feature in a place that has sufficient light.
• The background blur may not be applied properly in the following conditions:
  – The device or the subject is moving.
  – The subject is thin or transparent.
  – The subject has a similar colour to the background.
  – The subject or background is plain.

Pro mode / Pro video mode
Capture pictures or videos while manually adjusting various shooting options, such as exposure value and ISO value.
On the shooting modes list, tap MORE → PRO or PRO VIDEO. Select options and customise the settings, and then tap to take a picture or tap to record a video.

Available options

• WB: Select an appropriate white balance, so images have a true-to-life colour range. You can set the colour temperature.
• EV: Change the exposure value. This determines how much light the camera’s sensor receives. For low-light situations, use a higher exposure.
• ISO: Select an ISO value. This controls camera light sensitivity. Low values are for stationary or brightly lit objects. Higher values are for fast-moving or poorly lit objects. However, higher ISO settings can result in noise in pictures or videos.

Separating the focus area and the exposure area
You can separate the focus area and the exposure area.
Tap and hold the preview screen. The AF/AE frame will appear on the screen. Drag the frame to the area where you want to separate the focus area and the exposure area.

Night mode
Take a picture in low-light conditions, without using the flash. When you use a tripod, you can get brighter and steadier results.

1. On the shooting modes list, tap MORE → NIGHT.
2.  Tap and hold your device steady until shooting is complete.

Food mode
Take pictures of food with more vibrant colours.

1. On the shooting modes list, tap MORE → FOOD.

2. Tap the screen and drag the circular frame over the area to highlight.
   The area outside the circular frame will be blurred.
   To resize the circular frame, drag a corner of the frame.

3. Tap and drag the adjustment bar to adjust the colour tone.

4.  Tap to take a picture.

Panorama mode
Using panorama mode, take a series of pictures and then stitch them together to create a wide scene.

1. On the shooting modes list, tap MORE → PANORAMA.

2. Tap and move the device slowly in one direction.
   Keep the image within the frame on the camera’s viewfinder. If the preview image is out of the guide frame or you do not move the device, the device will automatically stop taking pictures.

3. Tap   to stop taking pictures.
   Avoid taking pictures of indistinct backgrounds, such as an empty sky or a plain wall.

Hyperlapse mode
Record scenes, such as passing people or cars, and view them as fast-motion videos.

1. On the shooting modes list, tap MORE → HYPERLAPSE.

2. Tap and select a frame rate option.
   If you set the frame rate to , the device will automatically adjust the frame rate according to the changing rate of the scene.

3. Tap to start recording.

4.  Tap to finish recording.

Customising camera settings
On the preview screen, tap . Some options may not be available depending on the shooting mode.
Intelligent features

• Scene optimiser: Set the device to adjust the colour settings and apply the optimised effect automatically depending on the subject or scene.

• Shot suggestions: Set the device to suggest the ideal composition for the picture by recognising the position and angle of your subject.

• Scan QR codes: Set the device to scan QR codes from the preview screen.
  Pictures

• Swipe Shutter button to: Select an action to perform when you swipe the camera button to the edge of the screen and hold it.

• Picture formats: Select how you want to save picture.
  – High efficiency pictures: Take pictures in the High Efficiency Image Format (HEIF).
  Selfies

• Save selfies as previewed: Set the device to save pictures as they appear on the preview screen when taken with the front camera without flipping them.

• Selfie colour tone: Set a tone to apply when you take selfies.

Videos

• Reduce file size: You can record videos in the High Efficiency Video Codec (HEVC) format.
  Your HEVC videos will be saved as compressed files to conserve the device’s memory.
  You may not be able to play the HEVC videos on other devices or share them online.

• Video stabilisation: Activate anti-shake to reduce or eliminate blurry image resulting from camera shake while recording a video.

General

• Auto HDR: Take pictures with rich colours and reproduce details even in bright and dark areas.

• Grid lines: Display viewfinder guides to help composition when selecting subjects.

• Location tags: Attach a GPS location tag to the picture.
  • GPS signal strength may decrease in locations where the signal is obstructed, such as between buildings or in low-lying areas, or in poor weather conditions.
  • Your location may appear on your pictures when you upload them to the Internet. To avoid this, deactivate the location tag setting.

•  Shooting methods: Select additional shooting methods for taking a picture or recording a video.

• Settings to keep: Keep the last settings you used, such as the shooting mode, when you launch the camera.

• Storage location: Select the memory location for storage. This feature will appear when you insert a memory card.

• Watermark: Add a watermark in the bottom left corner when taking pictures.

Privacy

•  Privacy Notice: View the privacy notice.
• Permissions: View the permissions required to use the Camera app.
•  Reset settings: Reset the camera settings.
•  Contact us: Ask questions or view frequently asked questions.
•  About Camera: View the Camera app version and legal information.
  Some features may not be available depending on the model.

Gallery
Introduction
View images and videos stored in your device. You can also manage images and videos by album or create stories.
Using Gallery
Launch the Gallery app.

Grouping similar images
Launch the Gallery app and tap to group similar images and display only the best shots as a preview of the images. When you tap the image preview, you can view all the images in the group.
Viewing images
Launch the Gallery app and select an image. To view other files, swipe to the left or right on the screen.

Cropping enlarged images

1. Launch the Gallery app and select an image.
2. Spread two fingers apart on the area you want to save and tap

The cropped area will be saved as a file.

Viewing videos
Launch the Gallery app and select a video to play. To view other files, swipe to the left or right on the screen.
To use more options during playback, tap → Open in Video player.

Drag your finger up or down on the left side of the playback screen to adjust the brightness, or drag your finger up or down on the right side of the playback screen to adjust the volume.
To rewind or fast-forward, swipe to the left or right on the playback screen.
Viewing brighter and clearer videos
Enhance the image quality of your videos to enjoy brighter and more vivid colours. Launch the Settings app and tap Advanced features → Video brightness → Bright.

• This feature is only available in some apps.
• Using this feature will increase battery consumption.

Albums
Create albums and sort your images and videos.

1. Launch the Gallery app and tap → Albums → → Create album to create an album.
2. Select the album, tap Add items, and then copy or move the images or videos you want.

Stories
When you capture or save images and videos, the device will read their date and location \tags, sort the images and videos, and then create stories.
Launch the Gallery app, tap → Stories, and then select a story.
To add or delete images or videos, select a story and tap → Add or Edit.
Syncing images and videos
Launch the Gallery app, tap → → Sync with OneDrive, and then follow the on- screen instructions to complete the sync. The Gallery app and the cloud will be synced.
When your Gallery app is synced with the cloud, pictures and videos you take will also be saved in the cloud. You can view images and videos saved in the cloud in your Gallery app and from other devices.
When you connect your Samsung account and Microsoft account, you can set the cloud storage as Microsoft OneDrive.
Deleting images or videos
Launch the Gallery app, tap and hold an image, a video, or a story to delete, and then tap Delete.
Using the recycle bin feature
You can keep the deleted images and videos in the recycle bin. The files will be deleted after a certain period.
Launch the Gallery app, tap → , and then tap the Recycle bin switch to activate it.
To view files in the recycle bin, launch the Gallery app and tap → Recycle bin.

AR Zone
Introduction
AR Zone provides you AR related features. Choose a feature and capture fun pictures or videos.
Launching AR Zone
Use the following methods to launch AR Zone:

• Launch the AR Zone app.
•  Launch the Camera app and tap MORE → AR ZONE.

Some features may not be available depending on the service provider or model.

AR Emoji Studio
Create emojis any way you want and have fun using them in various features.
Creating an AR Emoji

1. Launch the AR Zone app and tap AR Emoji Studio.

2.  You can pick a pre-made emoji to get started quickly. Swipe to the left or right, select an emoji, and then tap .
   If you want to make your own emoji, take a selfie or select an image.

3.  Follow the on-screen instructions to create an emoji.

Selecting an AR emoji to use
Launch the AR Zone app, tap AR Emoji Studio → , and then select an emoji you want.
Deleting AR emojis
Launch the AR Zone app, tap AR Emoji Studio → , tick emojis to delete, and then tap Delete.

Creating an AR emoji short video and decorating your device with it
You can create a short video with an emoji and use it as a call background image.

1. Launch the AR Zone app and tap AR Emoji Studio.

2.  Select Create video or Call screen.

3. Select a template you want.
   To change the background image, tap .

4. Tap Save to save the video.
   You can view the saved videos in Gallery.

5. To use the video directly, select an option at the bottom of the screen.

Creating your contact profile with an AR emoji
Use an emoji as your profile picture for your Samsung account and in the Contacts app. You can choose from various poses or create your own expressions.

1. Launch the AR Zone app and tap AR Emoji Studio.
2. Tap Profile and select an emoji.
3. Tap to capture your expression or select a pose you want.
4. Tap Done → Save.

AR Emoji Camera
Create fun pictures or videos with emojis using various shooting modes.

1. Launch the AR Zone app and tap AR Emoji Camera.

2. Select the emoji and the mode you want to use. The available modes may vary depending on the emoji you select.
   • SCENE: The emoji mimics your expressions. You can also change the background image.
   • MASK: The emoji’s face appears over your face so it looks like you are wearing a mask.
   • MIRROR: The emoji mimics your body movements.
   • PLAY: The emoji moves on a real background.

3. Tap the emoji icon to take a picture, or tap and hold the icon to record a video.
   You can view and share the pictures and videos that you have captured in Gallery.

AR Emoji Stickers
Create your own stickers with your emoji’s expressions and actions. You can use your emoji stickers when sending messages or on a social network.
Creating your own stickers

1. Launch the AR Zone app and tap AR Emoji Stickers.
2. Tap + at the top of the stickers list.
3.  Edit stickers how you want and tap Save.
   You can view the stickers you have created by tapping Custom.

Deleting AR emoji stickers
Launch the AR Zone app and tap AR Emoji Stickers →   → Delete stickers. Select the emoji stickers to delete and tap Delete.
Using your AR emoji stickers in chats
You can use your emoji stickers during a conversation via messages or on a social network.
The following actions are an example of using your emoji stickers in the Messages app.

1. While composing a message in the Messages app, tap on the Samsung keyboard.
2.  Tap the emoji icon.
3. Select one of your emoji stickers.
   The emoji sticker will be inserted.

AR Doodle
Record fun videos with virtual handwriting or drawings on faces or anywhere else. When the camera recognises a face or space, the doodles on the face will follow the face as it moves, and the doodles in the space will be fixed in the same place even if the camera moves.

1. Launch the AR Zone app and tap AR Doodle.
   When the camera recognises the subject, the recognition area will appear on the screen.

2. Tap and write or draw in the recognition area.
   • If you switch to the rear camera, you can also write or draw outside the recognition area.
   • If you tap and then begin to doodle, you can record yourself doodling.
   

3.  Tap to record a video.

4.  Tap   to stop recording the video.
   You can view and share the video in Gallery.
   The available features on the preview screen may vary depending on which camera is being used.

Bixby
Introduction
Bixby is a user interface that helps you use your device more conveniently.
You can talk to Bixby or type text. Bixby will launch a function you request or show the information you want. Visit www.samsung.com/bixby for more information.
Bixby is only available in some languages, and it may not be available depending on the region.
Starting Bixby
Press and hold the Side key to launch Bixby. The Bixby intro page will appear. After you select the language to use with Bixby, sign in to your Samsung account, and complete the setup by following the on-screen instructions, the Bixby screen will appear.
Using Bixby
While pressing and holding the Side key, say what you want to Bixby, and then release your finger from the key. Alternatively, say “Hi, Bixby” and say what you want.
For example, while pressing and holding the Side key, say “How’s the weather today?” The weather information will appear on the screen.
If you want to know the weather tomorrow, while pressing and holding the Side key, just say “Tomorrow?”
If Bixby asks you a question during a conversation, while pressing and holding the Side key, answer Bixby. Or, tap and answer Bixby.
If you are using headphones or Bluetooth audio devices, or start a conversation by saying “Hi, Bixby”, you can continue the conversation without tapping the icon. Launch the Bixby app and tap → → Settings → Automatic listening → Hands-free only.

Waking up Bixby using your voice
You can start a conversation with Bixby by saying “Hi, Bixby”. Register your voice so that Bixby will respond to your voice when you say “Hi, Bixby”.

1. Launch the Bixby app and tap   → → Settings → Voice wake-up.
2. Tap the Wake with “Hi, Bixby” switch to activate it.
3. Tap the Recognise voice switch to activate it.
4.  Follow the on-screen instructions to complete the setup.
   Now you can say “Hi, Bixby” and start a conversation.

Communicating by typing text
If your voice is not recognised due to noisy environments or if you are in a situation where speaking is difficult, you can communicate with Bixby via text.
Launch the Bixby app, tap , and then type what you want. During the communication, Bixby also will answer you through text instead of voice feedback.

Bixby Vision
Introduction
Bixby Vision is a service that provides various features based on image recognition. You can use Bixby Vision to quickly search for information by recognising objects. Use a variety of useful Bixby Vision features.

• This feature may not be available or you may not get correct search results depending on the image size, format, or resolution.

• Samsung is not responsible for the product information provided by Bixby Vision.
  Launching Bixby Vision
  Launch Bixby Vision using one of these methods.

• In the Camera app, tap MORE on the shooting modes list and tap BIXBY VISION.

•  In the Gallery app, select an image and tap .

•  In the Internet app, tap and hold an image and tap Search with Bixby Vision.

•  If you added the Bixby Vision app icon to the Apps screen, launch the Bixby Vision app.
  Using Bixby Vision
  1 Launch Bixby Vision.
  2 Select a feature you want to use.
  • : Recognise text from documents or images and translate it.
  •   : Recognise text from documents or images and extract it.
  •   : Search for images similar to the recognised object online and related information.
  •   : Search for information of products.
  The available features and search results may vary depending on the region or service provider.

Bixby Routines
Introduction
Add your repeated usage patterns as routines and use your device more conveniently.
For example, a ‘before bed’ routine will perform actions, such as turning on silent mode and dark mode, to not be jarring on your eyes and ears when you use the device before going to bed.
Adding routines

1. Launch the Settings app and tap Advanced features → Bixby Routines.
2. On the Discover list, select a routine you want or tap Add routine to add your own routines.
   • You can set the conditions and actions of routines on the Discover list.
   • If you want to set the routine’s running condition to manual, tap Start manually. This option will appear only when there are no running conditions set. When a pop-up window appears, tap Add. You can add the routine to the Home screen as a widget and access it quickly.

Using routines
Running auto routines
Auto routines will run automatically when their conditions are detected.
Running manual routines
For manual routines which you set the running condition as Start manually, you can run them manually by tapping the button whenever you want.
Launch the Settings app and tap Advanced features → Bixby Routines → My routines and tap next to the routine you want to run. Alternatively, tap the routine’s widget on the Home screen.
Viewing running routines
Currently running routines will appear on the notification panel. To view a routine’s details, tap the notification.
You can also quickly stop running routines. On the notification panel, tap next to a routine and tap Stop.
Managing routines
Launch the Settings app and tap Advanced features → Bixby Routines → My routines.
Your routines will appear.
To deactivate a routine, tap the routine → More → Disable this routine.
To delete routines, tap → Edit, tick routines to delete, and then tap Delete.

Multi window
Introduction
Multi window lets you run up to three apps at the same time in the split screen view. You can also run multiple apps at the same time in the pop-up view.

Some apps may not support this feature.
Split screen view

1. Tap the Recents button to open the list of recently used apps.
2.  Swipe to the left or right, tap an app’s icon, and then tap Open in split screen view.
3. On the apps list, select another app to launch.

Launching apps from the Edge panel
1 While using an app, drag the Edge panel handle towards the centre of the screen.
2 Tap and hold an app, drag it to the left, and then drop it where Drop here to open appears.
The selected app will launch in the split screen view.
You can set to launch an app in the split screen view by tapping it once. Tap → Edit → and tap Tap under Open in split screen view. If you tap the Show recent apps switch to activate it, you can launch the recently used apps in the split screen view from the Edge panel.

Adding app pairs
Add frequently used apps to the Edge panel to launch them together in the split screen view with a single tap.

1. In the split screen view, tap the circles between the app windows.
2. Tap   .
   The apps you are using in the split screen view will be saved on the Edge panel as an app pair.

Adjusting the window size
Drag the circles between the app windows to adjust the size of the windows.
When you drag the circles between the app windows to the edge of the screen, the window will be maximised.

Pop-up view

1. Tap the Recents button to open the list of recently used apps.

2. Swipe to the left or right, tap an app’s icon, and then tap Open in pop-up view.
   The app screen will appear in the pop-up view.
   If you tap the Home button while using a pop-up window, the window will be minimised and displayed as an app icon. To use the pop-up window again, tap the app icon.
   Launching apps from the Edge panel

3. Drag the Edge panel handle towards the centre of the screen.

4. Tap and hold an app, drag it to the left, and then drop it where Drop here for pop-up view appears.
   The selected app will launch in the pop-up view.
   Moving pop-up windows
   To move a pop-up window, tap the window’s toolbar and drag it to a new location.

Samsung Health
Introduction
Samsung Health helps you manage your wellness and fitness. Set fitness goals, check your progress, and keep track of your overall wellness and fitness.
Visit www.samsung.com/samsung-health for more information.
Using Samsung Health
Launch the Samsung Health app. When running this app for the first time or restarting it after performing a data reset, follow the on-screen instructions to complete the setup.
To edit items on the Samsung Health home screen, tap → Manage items.

• Some features may not be available depending on the region.
• If you use the steps card while travelling by car or train, vibration may affect your step count.

Samsung Notes
Introduction
Create notes by entering text from the keyboard or by handwriting or drawing on the screen.
You can also insert images or voice recordings into your notes.
Creating notes

1. Launch the Samsung Notes app, tap , and then create a note.
   

2. When you are finished composing the note, tap the Back button to save it.
   If you want to save the note in another file format, tap → Save as file.

Deleting notes
Tap and hold a note to delete and tap Delete.

Composing notes with handwriting
On the note composer screen, draw or write in your own handwriting.
You can enter your handwriting more easily if you magnify the screen by spreading two fingers on it.

If finger input does not work, tap → Finger drawing on.

Using the eraser
When you want to erase handwriting from a note, tap and select an area to erase.
Alternatively, select an area while pressing and holding the S Pen button.
To change the eraser type, tap once more.

• Stroke eraser: Erase the line you select.
• Area eraser: Erase only the area you select. You can adjust the size of the eraser by dragging the size adjustment bar.

Even with a smaller eraser, you may still not be able to precisely erase the intended part.

Editing handwritten notes
Edit handwritten notes using various editing options, such as cutting, moving, or resizing.

1. When there is handwriting on the note, tap .
   To change the shape of the selection, tap once more.

2. Tap or draw a line around the input to select.
   • To move the input to another location, select the input, and then drag it to a new location.
   • To change the size of the selection, tap the input and drag a corner of the frame that appears.
   

3. Edit the input using the available options.

Converting handwriting to text
Tap and write on the screen with the S Pen. The handwriting will be replaced with text right away.
After writing on the screen, tap . Options will appear in the preview window. If you drag , you can select the handwriting you want. To replace the handwriting with the text, tap Convert.

Straightening content horizontally
You can horizontally straighten your handwriting and drawings.
After writing or drawing on the screen, tap   .
Changing styles
You can change the style of your handwriting and drawings.
After writing or drawing on the screen, tap   twice and select a colour or line thickness you want. Then, point the S Pen toward where you want to apply the style. When the →icon appears, tap where you want to change the style.

Using the easy writing pad
Use the easy writing pad to enter your handwriting more easily.
On the note composer screen, tap . The input field will be magnified and appear as the easy writing pad.

Automatically fixing shapes
Tap and draw a shape. The shape will be fixed.
Recording voice to notes
Make a recording of your voice while creating a note, and then the content will be synchronised with the recording. On the note composer screen, tap   → Voice recording and create a note.
Select a note from the list and tap   to play the recording. Then the content you created while recording will be displayed on the screen along with the recording.
Adding memos to PDF files
Launch the Samsung Notes app, tap , and then select a PDF file. You can add memos to the PDF file.

Pinning a note to the Home screen
Pin a note to the Home screen to quickly view it or open and edit it.

1. Launch the Samsung Notes app.
2. Select a note and tap   → Add to → Home screen.
   The note will be added to the Home screen.

Samsung Members
Samsung Members offers support services to customers, such as device problem diagnosis, and lets users submit questions and error reports. You can also share information with others in the Galaxy users’ community or view the latest news and tips. Samsung Members can help you solve any problems you might encounter while using your device.
Samsung Kids
You can restrict children’s access to certain apps, set their usage times, and configure settings to provide a fun and safe environment for children when they use the device.
Open the notification panel, swipe downwards, and then tap (Kids) to activate it. If you cannot find   (Kids) on the quick panel, tap and drag the button over to add it. When starting Samsung Kids for the first time or after performing a data reset, follow the on-screen instructions to complete the setup. On the Samsung Kids screen, select the app you want to use.
Your preset screen lock method or your created PIN will be used when activating the Parental controls feature or closing Samsung Kids.

Using parental control features
You can configure the settings for Samsung Kids and view the usage history.
On the Samsung Kids screen, tap → Parental controls and enter your unlock code.
Closing Samsung Kids
To close Samsung Kids, tap the Back button or tap → Close Samsung Kids, and then enter your unlock code.
Samsung Global Goals
The Global Goals, which were established by the United Nations General Assembly in 2015, consist of goals that aim to create a sustainable society. These goals have the power to end poverty, fight inequality, and stop climate change.
With Samsung Global Goals, learn more about the global goals and join the movement for a better future.
Galaxy Shop
Access the Samsung website and view various information related to products.
Launch the Galaxy Shop app.
PENUP
PENUP is a social network service for sharing artwork drawn with the S Pen. Post your artwork, view others’ artwork, and get useful drawing tips.
Launch the PENUP app.

Calendar
Manage your schedule by entering upcoming events in your planner.
Creating events

1. Launch the Calendar app and tap   or double-tap a date.
   If the date already has saved events or tasks in it, tap the date and tap .

2.  Enter event details and tap Save.

Syncing events with your accounts

1. Launch the Settings app, tap Accounts and backup → Manage accounts, and then select the account to sync with.
2. Tap Sync account and tap the Calendar switch to activate it.
   To add accounts to sync with, launch the Calendar app and tap   → → Manage calendars → +. Then, select an account to sync with and sign in. When an account is added, a blue circle is displayed next to the account name.

Reminder
Register to-do items as reminders and receive notifications according to the condition you set.

• To receive more accurate notifications, connect to a Wi-Fi or mobile network.
• To use location reminders, the GPS feature must be activated. Location reminders may not be available depending on the model.

Starting Reminder
Launch the Calendar app and tap   → Reminder. The Reminder screen will appear and the Reminder app icon ( ) will be added to the Apps screen.

Creating reminders

1. Launch the Reminder app.
2. Tap + , enter the details, and then tap Save.

Completing reminders
On the reminders list, tap or select a reminder and tap Complete.
Restoring reminders
Restore reminders that have been completed.

1. On the reminders list, tap → Completed.
2.  Select a category and tap Edit.
3. Select a reminder to restore and tap Restore.
   Reminders will be added to the reminders list and you will be reminded again.

Deleting reminders
To delete a reminder, select a reminder and tap Delete. To delete multiple reminders, tap and hold a reminder, tick reminders to delete, and then tap Delete.

Voice Recorder
Record or play voice recordings.

1. Launch the Voice Recorder app.

2. Tap to start recording. Speak into the microphone.
   • Tap to pause recording.
   • While making a voice recording, tap BOOKMARK to insert a bookmark.

3. Tap   to finish recording.

4. Enter a file name and tap Save.

Changing the recording mode
Select a mode from the top of the voice recorder screen.
• Standard: This is the normal recording mode.
• Speech-to-text: The device records your voice and simultaneously converts it to on-screen text. For best results, keep the device near your mouth and speak loudly and clearly in a quiet place.
If the voice memo system language does not match the language you are speaking, the device will not recognise your voice. In this case, before using this feature, tap the current language to set the voice memo system language.

My Files
Access and manage various files stored in the device.
Launch the My Files app.
To check for unnecessary data and free up the device’s storage, tap Analyse storage.
To search for files or folders, tap   .
Clock
Set alarms, check the current time in many cities around the world, time an event, or set a specific duration.
Launch the Clock app.
Calculator
Perform simple or complex calculations.
Launch the Calculator app.
To clear the history, tap Clear history.
To use the unit conversion tool, tap   . You can convert various values, such as area, length, or temperature, into other units.

Game Launcher
Game Launcher gathers your games downloaded from Play Store and Galaxy Store into one place for easy access. You can set the device to game mode to play games more easily.
Launch the Game Launcher app and select the game you want.

• If Game Launcher does not appear, launch the Settings app, tap Advanced features, and then tap the Game Launcher switch to activate it.
• Games downloaded from Play Store and Galaxy Store will be automatically shown on the Game Launcher screen. If you cannot see your games, tap My games → → Add games.

Removing a game from Game Launcher
Tap My games, tap and hold a game, and then tap Remove.
Changing the performance mode
You can change the game performance mode.
Launch the Game Launcher app, tap   → Game Booster → Game optimisation, and then select the mode you want.

• Performance: This focuses on giving you the best possible performance while playing games.
• Standard: This balances the performance and the battery usage time.
• Battery saver: This saves battery power while playing games.
  Battery power efficiency may vary by game.

Game Booster
Game Booster lets you play games in a better environment. You can use Game Booster while playing games.
To open the Game Booster panel while playing games, tap on the navigation bar. If the navigation bar is hidden, drag upwards from the bottom of the screen to show it. If you have set the navigation bar to use Swipe gestures, open the notification panel and tap Tap to open Game Booster.

•   : Lock the touchscreen while the game is being played. To unlock the touchscreen, drag the lock icon in any direction.
• : Hide the buttons on the navigation bar. To display the buttons, tap on the navigation bar.
• : Capture screenshots.
•   : Record your game sessions. To stop recording, tap .
•   : Configure settings for Game Booster.
• Priority mode: Set the device to block incoming calls and all notifications except for alarms to prevent your game from being disturbed.
• Monitoring temperature / Monitoring memory: Set the device to automatically adjust the volume or video frame rate to prevent the device from overheating and to stop apps from running in the background when there is not enough memory.
•  You can set to open the Game Booster panel from the navigation bar while the navigation bar is set to Swipe gestures. On the Game Booster panel, tap → Block during game and tap the Navigation gestures switch to activate it.
•  Available options may vary depending on the game.

Launching apps in pop-up windows while playing games
You can launch apps in pop-up windows while playing a game.
Tap and select an app from the apps list.

SmartThings
Control and manage smart appliances and Internet of Things (IoT) products with your tablet.
To view more information, launch the SmartThings app and tap Menu → How to use.

1. Launch the SmartThings app.
2. Tap Devices → Add device or +.
3. Select a device and connect to it by following the on-screen instructions.
   • Connection methods may vary depending on the type of connected devices or the shared content.
   • The devices you can connect may vary depending on the region. Available features may differ depending on the connected device.
   • Connected devices’ own errors or defects are not covered by the Samsung warranty .
   When errors or defects occur on the connected devices, contact the device’s manufacturer.

Sharing content
Share content by using various sharing options. The following actions are an example of sharing images.

1. Launch the Gallery app and select an image.
2. Tap and select a sharing method you want.

You may incur additional charges when sharing files via the mobile network.

Quick Share
Sharing content with nearby devices
Share content with nearby devices via Wi-Fi Direct or Bluetooth, or with SmartThings supported devices.

1. Launch the Gallery app and select an image.
2. On the other device, open the notification panel, swipe downwards, and then tap   (Quick Share) to activate it. If you cannot find (Quick Share) on the quick panel, tap and drag the button over to add it.
3.  Tap → Quick Share and select a device to transfer the image to.
4.  Accept the file transfer request on the other device.
   This feature does not support sharing videos with TVs or SmartThings supported devices. To watch videos on TV, use the Smart View feature.

Setting who can find your device
Set who is allowed to find and send content to your device.

1. Open the notification panel, swipe downwards, and then tap (Quick Share).
2.  Select an option.
   • No one: Do not allow others to find your device.
   • Contacts only: Only allow Samsung users in your contacts to share with your device.
   • Anyone nearby: Allow any nearby devices to share with your device.

Music Share
Introduction
The Music Share feature allows you to share your Bluetooth speaker that is already connected to your device with another person. You can also listen to the same music on your Galaxy Buds and another person’s Galaxy Buds.
This feature is available only on devices that support the Music Share feature.
Sharing a Bluetooth speaker
You can listen to music on your tablet and your friend’s smartphone via your Bluetooth speaker.

1. Make sure that your tablet and your Bluetooth speaker are connected.
   Refer to Pairing with other Bluetooth devices for how to connect.

2.  On your tablet, launch the Settings app, tap Connections → Bluetooth → → Advanced, and then tap the Music Share switch to activate it.
   You can use additional features, such as setting who to share your device with, by tapping Music Share.

3.  On your friend’s smartphone, select your speaker from the list of the Bluetooth devices.

4.  On your tablet, accept the connection request.
   Your speaker will be shared.
   When you play music via your friend’s smartphone, the music playing via your tablet will be paused.

Listening to music together with Galaxy Buds
You can listen to music on your tablet together through your Buds and your friend’s Buds.
This feature is supported only on the Galaxy Buds series.

1. Make sure that your tablet, your friend’s smartphone, and a pair of Buds are connected to each other.
   Refer to Pairing with other Bluetooth devices for how to connect.

2. On your friend’s smartphone, launch the Settings app, tap Connections → Bluetooth → → Advanced, and then tap the Music Share switch to activate it.
   You can use additional features, such as setting who to share your device with, by tapping Music Share.

3. On your tablet, open the notification panel, swipe downwards, and then tap Media output.

4. Tap Music Share and select your friend’s Buds from the detected devices list.

5. On your friend’s smartphone, accept the connection request.
   When you play music via your tablet, you can listen to it together via both Buds.

Smart View
View your device’s displayed content on a large screen by connecting your device to a screen mirroring-enabled TV or monitor.

1. Open the notification panel, swipe downwards, and then tap   (Smart View).
2.  Select a device to mirror your device’s screen.
   When you play a video with Smart View, the resolution may vary depending on the TV model.

Samsung Flow
Introduction
Samsung Flow allows you to easily connect your tablet to your smartphone and use them conveniently, such as checking notifications or sharing contents.
Samsung Flow must be installed on both devices that you want to connect. If Samsung Flow is not installed, download it from Galaxy Store or Play Store.
• This feature is only available on some Samsung Android devices.
• To use this feature, you must activate Bluetooth feature on your tablet and your smartphone.

Connecting your tablet and smartphone

1. On your smartphone, launch the Samsung Flow app.
2.  On your tablet, launch the Samsung Flow app and tap Connect to phone.
3.  Select your smartphone from the detected devices list.
4. Select a connection method.
5. Confirm the passkey on both devices.
   The devices will be connected.
   If your smartphone supports fingerprint recognition feature, set up Samsung Pass on your smartphone to connect the devices more easily and securely using your fingerprint.

Google apps
Google provides entertainment, social network, and business apps. You may require a Google account to access some apps.
To view more app information, access each app’s help menu.

• Chrome: Search for information and browse webpages.
• Gmail: Send or receive emails via the Google Mail service.
• Maps: Find your location on the map, search the world map, and view location information for various places around you.
• YT Music: Enjoy various music and videos provided by YouTube Music. You can also view the music collections stored on your device and play them.
• Google Play Movies & TV: Purchase or rent videos, such as movies and TV programmes, from Play Store.
• Drive: Store your content on the cloud, access it from anywhere, and share it with others.
•  YouTube: Watch or create videos and share them with others.
• Photos: Search for, manage, and edit all your pictures and videos from various sources in one place.
• Google: Search quickly for items on the Internet or your device.
• Duo: Make a simple video call.
•  Messages: Send and receive messages on your device or computer, and share various content, such as images and videos.
  Some apps may not be available depending on the service provider or model.

Settings

Introduction
Customise device settings.
Launch the Settings app.
To search for settings by entering keywords, tap . You can also search for settings by selecting a tag under Suggestions.
Samsung account
Sign in to your Samsung account and manage it.
On the Settings screen, tap Samsung account.

Connections
Options
Change settings for various connections, such as the Wi-Fi feature and Bluetooth.
On the Settings screen, tap Connections.

• Wi-Fi: Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices. Refer to Wi-Fi for more information.
•  Bluetooth: Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices. Refer to Bluetooth for more information.
• Flight mode: Set the device to disable all wireless functions on your device. You can use only non-network services.

Follow the regulations provided by the airline and the instructions of aircraft personnel. In cases where it is allowed to use the device, always use it in flight mode.

Wi-Fi
Turn on the Wi-Fi feature to connect to a Wi-Fi network and access the internet or other network devices.

Connecting to a Wi-Fi network

1. On the Settings screen, tap Connections → Wi-Fi and tap the switch to turn it on.
2. Select a network from the Wi-Fi networks list.
   Networks with a lock icon require a password.
   • Once the device connects to a Wi-Fi network, the device will reconnect to that network each time it is available without requiring a password. To prevent the device from connecting to the network automatically, tap next to the network and tap the Auto reconnect switch to turn it off.
   • If you cannot connect to a Wi-Fi network properly, restart your device’s Wi- Fi feature or the wireless router.
   • The device is restricted to indoor use only when operating in the 5150–5350 MHz frequency range.

Checking out the Wi-Fi network quality information
Check out the Wi-Fi network quality information, such as the speed and stability. On the Settings screen, tap Connections → Wi-Fi and tap the switch to turn it on. The network quality information will appear under the Wi-Fi networks. If it does not appear, tap → Intelligent Wi-Fi and tap the Show network quality info switch to turn it on.

Sharing Wi-Fi network passwords
If you make a request to a person who is connected to a secured Wi-Fi network to share its password, you can connect to the network without entering the password. This feature is available between the devices which have contacts each other and the screen of the other device must be turned on.

1. On the Settings screen, tap Connections → Wi-Fi and tap the switch to turn it on.
2. Select a network from the Wi-Fi networks list.
3. Tap Request password.
4.  Accept the share request on the other device.
   The Wi-Fi password is entered on your device and it is connected to the network.

Viewing the Wi-Fi network quality information
View the Wi-Fi network quality information, such as the speed and stability.
On the Settings screen, tap Connections → Wi-Fi and tap the switch to activate it. The network quality information will appear under the Wi-Fi networks. If it does not appear, tap → Advanced and tap the Show network quality info switch to activate it.
The quality information may not appear depending on the Wi-Fi network.

Sharing Wi-Fi network passwords
If you make a request to a person who is connected to a secured Wi-Fi network to share its password, you can connect to the network without entering the password. This feature is available between the devices which have contacts each other and the screen of the other device must be turned on.

1. On the Settings screen, tap Connections → Wi-Fi and tap the switch to activate it.
2. Select a network from the Wi-Fi networks list.
3.  Tap Request password.
4. Accept the share request on the other device.
   The Wi-Fi password is entered on your device and it is connected to the network.

Wi-Fi Direct
Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point.

1. On the Settings screen, tap Connections → Wi-Fi and tap the switch to activate it.

2.  Tap   → Wi-Fi Direct.
   The detected devices are listed.
   If the device you want to connect to is not in the list, request that the device turns on its Wi-Fi Direct feature.

3.  Select a device to connect to.
   The devices will be connected when the other device accepts the Wi-Fi Direct connection request.
   To end the device connection, select the device to disconnect from the list.

Bluetooth
Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices.

Precautions for using Bluetooth

• Samsung is not responsible for the loss, interception, or misuse of data sent or received via Bluetooth.
•  Always ensure that you share and receive data with devices that are trusted and properly secured. If there are obstacles between the devices, the operating distance may be reduced.
•  Some devices, especially those that are not tested or approved by the Bluetooth SIG, may be incompatible with your device.
• Do not use the Bluetooth feature for illegal purposes (for example, pirating copies of files or illegally tapping communications for commercial purposes). Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature.

Pairing with other Bluetooth devices

1. On the Settings screen, tap Connections → Bluetooth and tap the switch to activate it.
   The detected devices will be listed.

2.  Select a device to pair with.
   If the device you want to pair with is not on the list, set the device to enter Bluetooth pairing mode. Refer to the other device’s user manuals.
   Your device is visible to other devices while the Bluetooth settings screen is open.

3.  Accept the Bluetooth connection request on your device to confirm.
   The devices will be connected when the other device accepts the Bluetooth connection request.
   To unpair the devices, tap next to the device name to unpair and tap Unpair.

Sending and receiving data
Many apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device.

1. Launch the Gallery app and select an image.
2. Tap → Bluetooth and select a device to transfer the image to. If the device you want to pair with is not in the list, request that the device turns on its visibility option.
3. Accept the Bluetooth connection request on the other device.

Data saver (Mobile network enabled models)
Reduce your data usage by preventing some apps running in the background from sending or receiving data.
On the Settings screen, tap Connections → Data usage → Data saver and tap the switch to activate it.
When the data saver feature is activated, the icon will appear on the status bar.

To select apps to use data without restriction, tap Allowed to use data while Data saver is on and select apps.

Mobile data only apps (Mobile network enabled models)
Select apps to always use the mobile data even when your device is connected to a Wi-Fi network.
For example, you can set the device to use only mobile data for apps that you want to keep secure or streaming apps that can be disconnected. Even if you do not deactivate the Wi-Fi feature, the apps will launch using the mobile data.
On the Settings screen, tap Connections → Data usage → Mobile data only apps and tap the switches next to the apps you want.
You may incur additional charges when using this feature.

Mobile Hotspot (Mobile network enabled models)
Use your device as a mobile hotspot to share your device’s mobile data connection with other devices.

1. On the Settings screen, tap Connections → Mobile Hotspot and Tethering → Mobile Hotspot.

2.  Tap the switch to activate it.
   The icon appears on the status bar. You can change the level of security and the password by tapping Configure.

3.  On the other device’s screen, search for and select your device from the Wi-Fi networks list.
   Alternatively, tap QR code on the mobile hotspot screen and scan the QR code with the other device.
   • If the mobile hotspot is not found, on your device, tap Configure and set Band to 2.4 GHz, tap Advanced, and then tap the Hidden network switch to deactivate it.
   • If you activate the Auto Hotspot feature, you can share your device’s mobile data connection with other devices signed in to your Samsung account.

More connection settings
Customise settings to control other connection features.
On the Settings screen, tap Connections → More connection settings.

• Nearby device scanning: Set the device to scan for nearby devices to connect to.
• Printing: Configure settings for printer plug-ins installed on the device. You can search for available printers or add one manually to print files. Refer to Printing for more information.
• VPN: Set up virtual private networks (VPNs) on your device to connect to a school or company’s private network.
• Private DNS: Set the device to use the security enhanced private DNS.
• Ethernet: When you connect an Ethernet adaptor, you can use a wired network and configure network settings.

Printing
Configure settings for printer plug-ins installed on the device. You can connect the device to a printer via Wi-Fi or Wi-Fi Direct, and print images or documents.
Some printers may not be compatible with the device.
Adding printer plug-ins
Add printer plug-ins for printers you want to connect the device to.

1. On the Settings screen, tap Connections → More connection settings → Printing → Download plugin.

2.  Select a printer plug-in and install it.

3. Select the installed printer plug-in.
   The device will automatically search for printers that are connected to the same Wi-Fi network as your device.

4. Select a printer to add.

To add printers manually, tap → Add printer.
Printing content
While viewing content, such as images or documents, access the options list, tap Print → → All printers…, and then select a printer.
Printing methods may vary depending on the content type.

Sounds and vibration

Options
Change settings for various sounds on the device.
On the Settings screen, tap Sounds and vibration.

• Sound mode: Set the device to use sound mode, vibration mode, or silent mode.
•  Vibrate while ringing: Set the device to vibrate and play a ringtone for incoming calls.
• Temporary mute: Set the device to use silent mode for a certain period.
•  Ringtone: Change the call ringtone.
• Notification sound: Change the notification sound.
• System sound: Change the sound to use for certain actions, such as charging the device.
• Volume: Adjust the device’s volume level.
• Call vibration pattern: Change the call vibration pattern.
• Notification vibration pattern: Change the notification vibration pattern.
• Vibration intensity: Adjust the force of the vibration notification.
• System sound/vibration control: Set the device to sound or vibrate for actions, such as controlling the touchscreen.
•  Sound quality and effects: Set the device’s sound quality and effects. Refer to Sound quality and effects for more information.
•  Separate app sound: Set the device to play media sound from a specific app separately on the other audio device. Refer to Separate app sound for more information.

Some features may not be available depending on the model.

Sound quality and effects
Set the device’s sound quality and effects.
On the Settings screen, tap Sounds and vibration → Sound quality and effects.

• Dolby Atmos: Select a surround sound mode optimised for various types of audio, such as movies, music, and voice. With Dolby Atmos, you can experience moving audio sounds that flow all around you.
• Dolby Atmos for gaming: Experience the Dolby Atmos sound optimised for games while playing games.
•  Equaliser: Select an option for a specific music genre and enjoy optimised sound.
• UHQ upscaler: Enhance the sound resolution of music and videos when using wired earphones.
• Adapt sound: Set the best sound for you.
  Depending on the model, you must connect an earphone to use some features.

Separate app sound
Set the device to play media sound from a specific app on the connected Bluetooth speaker or headset.
For example, you can listen to the Navigation app through your device’s speaker while listening to playback from the Music app through the vehicle’s Bluetooth speaker.

1. On the Settings screen, tap Sounds and vibration → Separate app sound and tap the switch to activate it.
2.  Select an app to play media sounds separately and tap the Back button.
3. Select a device for playing the selected app’s media sound.

Notifications
Change the notification settings.
On the Settings screen, tap Notifications.

• Notification pop-up style: Select a notification pop-up style and change the settings.
• Recently sent: View the apps that received recent notifications and change the notification settings. To customise notification settings for more apps, tap More →  → All and select an app from the apps list.
• Do not disturb: Set the device to mute all sounds except for allowed exceptions.
•  Advanced settings: Configure advanced settings for notifications.

Display
Options
Change the display and the Home screen settings.
On the Settings screen, tap Display.

• Light / Dark: Activate or deactivate dark mode.

•  Dark mode settings: Reduce eye strain by applying the dark theme when using the device at night or in a dark place. You can set a schedule for applying dark mode.
  The dark theme may not be applied in some apps.

•  Brightness: Adjust the brightness of the display.

• Adaptive brightness: Set the device to keep track of your brightness adjustments and apply them automatically in similar lighting conditions.

•  Motion smoothness: Change the refresh rate of the screen. When a high refresh rate is set, the screen will scroll more smoothly. Refer to Motion smoothness for more information.

•  Eye comfort shield: Reduce eye strain by limiting the amount of blue light emitted by the screen. You can set a schedule for applying this feature.

• Screen mode: Change the screen mode to adjust the display’s colour and contrast. Refer to Changing the screen mode or adjusting the display colour for more information.

•  Font size and style: Change the font size and style.

•  Screen zoom: Make the items on the screen larger or smaller.

• Full screen apps: Select apps to use with the full screen aspect ratio.

•  Screen timeout: Set the length of time the device waits before turning off the display’s backlight.

•  Edge panels: Change the settings for the Edge panel.

• Navigation bar: Change the navigation bar settings. Refer to Navigation bar (soft buttons) for more information.

• Touch sensitivity: Increase the touch sensitivity of the screen for use with screen protectors.

• Screen saver: Set the device to launch a screensaver when the device is charging.
  Some features may not be available depending on the model.

Motion smoothness
The refresh rate is the number of times the screen is refreshed every second. Use a high refresh rate to prevent the screen from flickering when switching between screens. The screen will scroll more smoothly. When you select a standard refresh rate, you can use the battery longer.

1. On the Settings screen, tap Display → Motion smoothness.
2. Select a refresh rate.
   • High: Get smoother animations and scrolling by automatically adjusting your screen refresh rate up to 120 Hz.
   • Standard: Use a standard refresh rate in normal situations to conserve battery power.

Changing the screen mode or adjusting the display colour
Change the screen mode or adjust the display colour to your preference.
Changing the screen mode
On the Settings screen, tap Display → Screen mode and select a mode you want.

• Vivid: This optimises the colour range, saturation, and sharpness of your display. You can also adjust the display colour balance by colour value.
• Natural: This adjusts the screen to a natural tone.
  • You can adjust the display colour only in Vivid mode.
  • Vivid mode may not be compatible with third-party apps.

Optimising the full screen colour balance
Optimise the display colour by adjusting the colour tones to your preference.
On the Settings screen, tap Display → Screen mode → Vivid and adjust the colour adjustment bar under White balance.
When you drag the colour adjustment bar towards Cool, the blue colour tone will increase.
When you drag the bar towards Warm, the red colour tone will increase.

Adjusting the screen tone by colour value
Increase or lower certain colour tones by adjusting the Red, Green, or Blue value individually.

1. On the Settings screen, tap Display → Screen mode → Vivid.
2. Tap Advanced settings.
3. Adjust the R (Red), G (Green), or B (Blue) colour bar to your preference.
   The screen tone will be adjusted.

Wallpaper and style
Change the wallpaper settings for the Home screen and the locked screen.
On the Settings screen, tap Wallpaper and style.
Home screen
Configure settings for the Home screen, such as the screen layout.
On the Settings screen, tap Home screen.
Lock screen
Options
Change the settings for the locked screen.
On the Settings screen, tap Lock screen.

• Screen lock type: Change the screen lock method.
• Smart Lock: Set the device to unlock itself when trusted locations or devices are detected. Refer to Smart Lock for more information.
•  Secure lock settings: Change screen lock settings for the selected lock method.
• Wallpaper services: Set the device to use wallpaper services such as Dynamic Lock screen.
•  Clock style: Change the type and colour of the clock on the locked screen.
• Roaming clock: Change the clock to show both the local and home time zones on the locked screen when roaming.
• Widgets: Change the settings of the items displayed on the locked screen.
• Contact information: Set the device to show contact information, such as your email address, on the locked screen.
• Notifications: Set how to show notifications on the locked screen.
•  Shortcuts: Select apps to display shortcuts to them on the locked screen.
• About Lock screen: View the Lock screen version and legal information.
• Some features may not be available depending on the service provider or model.
• The available options may vary depending on the screen lock method selected.

Smart Lock
You can set the device to unlock itself and remain unlocked when trusted locations or devices are detected.
For example, if you have set your home as a trusted location, when you get home your device will detect the location and automatically unlock itself.
On the Settings screen, tap Lock screen → Smart Lock and follow the on-screen instructions to complete the setup.
• This feature will be available to use after you set a screen lock method.
• If you do not use your device for four hours or when you turn on the device, you must unlock the screen using the pattern, PIN, or password you set.

Biometrics and security
Options
Change the settings for securing the device.
On the Settings screen, tap Biometrics and security.

• Face recognition: Set the device to unlock the screen by recognising your face. Refer to Face recognition for more information.

• Fingerprints: Register your fingerprints to unlock the screen. Refer to Fingerprint recognition for more information.

•  More biometrics settings: Change the settings for biometric data. You can also view the version of the biometrics security patch and check for updates.

• Google Play Protect: Set the device to check for harmful apps and behaviour and warn about potential harm and remove them.

• Security update: View the version of your device’s software and check for updates.

• Find My Mobile: Activate or deactivate the Find My Mobile feature. Access the Find My Mobile website (findmymobile.samsung.com) to track and control your lost or stolen device.

• Samsung Pass: Verify your identity easily and securely via your biometric data. Refer to Samsung Pass for more information.

• Secure Folder: Create a secure folder to protect your private content and apps from others. Refer to Secure Folder for more information.

• Install unknown apps: Set the device to allow the installation of apps from unknown sources.

• Encrypt SD card: Set the device to encrypt files on a memory card.
  If you reset your device to the factory defaults with this setting enabled, the device will not be able to read your encrypted files. Disable this setting before resetting the device.

• Other security settings: Configure additional security settings.
  Some features may not be available depending on the service provider or model.

Face recognition
You can set the device to unlock the screen by recognising your face.

• If you use your face as a screen lock method, your face cannot be used to unlock the screen for the first time after turning on the device. To use the device, you must unlock the screen using the pattern, PIN, or password you set when registering the face. Be careful not to forget your pattern, PIN, or password.

•  If you change the screen lock method to Swipe or None, which are not secure, all of your biometric data will be deleted.
  Precautions for using face recognition
  Before using the face recognition to unlock your device, keep the following precautions in mind.

•  Your device could be unlocked by someone or something that looks like your image.

• Face recognition is less secure than Pattern, PIN, or Password.
  For better face recognition
  Consider the following when using face recognition:

• Consider the conditions when registering, such as wearing glasses, hats, masks, beards, or heavy makeup

• Ensure that you are in a well-lit area and that the camera lens is clean when registering

• Ensure your image is not blurry for better match results

Registering your face
For better face registration, register your face indoors and out of direct sunlight.

1. On the Settings screen, tap Biometrics and security → Face recognition.
2. Read the on-screen instructions and tap Continue.
3. Set a screen lock method.
4. Position your face inside the frame on the screen.
   The camera will scan your face.
   • If unlocking the screen with your face is not working properly, tap Remove face data to remove your registered face and register your face again.
   • To enhance the face recognition, tap Add alternative appearance to enhance recognition and add an alternate appearance.

Unlocking the screen with your face
You can unlock the screen with your face instead of using a pattern, PIN, or password.

1. On the Settings screen, tap Biometrics and security → Face recognition.
2. Unlock the screen using the preset screen lock method.
3. Tap the Face unlock switch to activate it.
4. On the locked screen, look at the screen.
   When your face is recognised, you can unlock the screen without using any additional screen lock method. If your face is not recognised, use the preset screen lock method.

Deleting the registered face data
You can delete face data that you have registered.

1. On the Settings screen, tap Biometrics and security → Face recognition.
2. Unlock the screen using the preset screen lock method.
3.  Tap Remove face data → Remove.
   Once the registered face is deleted, all the related features will also be deactivated.

Samsung Pass
Register your biometric data to Samsung Pass and easily verify your identity when using services which require your login or personal information.
• The website sign-in feature is only available for websites that you access via the Internet app. Some websites may not support this feature.
• Registered biometric data is only saved to your device and is not synced with other devices or servers.

Registering Samsung Pass
Before using Samsung Pass, register your biometric data to Samsung Pass.
On the Settings screen, tap Biometrics and security → Samsung Pass. Follow the on-screen instructions to complete the setup.
Verifying the Samsung account password
You can use your registered biometric data to verify your identity instead of entering your Samsung account password when, for example, you purchase content from Galaxy Store.
On the Samsung Pass main screen, tap → Settings → Account and syncing, and then tap the Verify with Samsung Pass switch to activate it.

Using Samsung Pass to sign in to websites
You can use Samsung Pass to easily sign in to websites that support ID and password autofill.

1. On the sign-in page of the website, enter your ID and password, and then tap the website’s sign-in button.
2. When a pop-up window asking whether you want to save the sign-in information appears, tick Sign in with Samsung Pass and tap Remember.

Using Samsung Pass to sign in to apps
You can use Samsung Pass to easily sign in to apps that support ID and password autofill.

1. On the sign-in page of the app, enter your ID and password, and then tap the app’s sign-in button.
2.  When a pop-up window asking whether you want to save the sign-in information appears, tap Save.

Managing sign-in information
View the list of websites and apps you have set to use Samsung Pass and manage your sign-in information.

1. On the Samsung Pass main screen, tap Apps or Websites and select a website or app from the list.
2. Tap Edit and modify your ID, password, and the website’s or app’s name.
   To delete your sign-in information, tap Delete.

Using Samsung Pass with websites and apps
When using websites or apps that support Samsung Pass, you can easily sign in with Samsung Pass.
To see the list of websites and apps that support Samsung Pass, on the Samsung Pass main screen, tap → Settings → Partners. If there are no websites or apps that support Samsung Pass, Partners will not appear.
• Available websites and apps may vary depending on the service provider or model.
• Samsung is not responsible for any loss or inconvenience caused by signing in to websites or apps via Samsung Pass.

Entering your personal information automatically
You can use Samsung Pass to easily enter your personal information, such as your address or payment card information, on apps that support autofill.

1. On the Samsung Pass main screen, select an option under Private info.
2.  Enter the information and tap Save.
   You can now use the biometric data you registered to Samsung Pass when entering the personal information automatically on supported apps.

Deleting your Samsung Pass data
You can delete your biometric data, sign-in information, and app data registered to Samsung Pass.
On the Samsung Pass main screen, tap → Settings → See all devices using Samsung Pass → → Leave Samsung Pass.
• Your Samsung account will remain active.
• The Samsung Pass data on other devices signed in to your Samsung account will also be deleted.

Secure Folder
Secure Folder protects your private content and apps, such as pictures and contacts, from being accessed by others. You can keep your private content and apps secure even when the device is unlocked.
Secure Folder is a separate, secured storage area. The data in Secure Folder cannot be transferred to other devices via unapproved sharing methods, such as USB or Wi-Fi Direct. Attempting to customise the operating system or modifying software will cause Secure Folder to be automatically locked and inaccessible. Before saving data in Secure Folder, make sure to back up a copy of the data in another secure location.

Setting up Secure Folder

1. Launch the Settings app and tap Biometrics and security → Secure Folder.
2. Follow the on-screen instructions to complete the setup.
   The Secure Folder screen will appear and the Secure Folder app icon ( ) will be added to the Apps screen.
   To change the name or icon of Secure Folder, tap → Customise.
   • When you launch the Secure Folder app, you must unlock the app using your preset lock method.
   • If you forget your Secure Folder unlock code, you can reset it using your Samsung account. Tap the button at the bottom of the locked screen, and enter your Samsung account password.

Setting an auto lock condition for Secure Folder

1. Launch the Secure Folder app and tap → Settings → Auto lock Secure Folder.
2.  Select a lock option.
   To manually lock your Secure Folder, tap → Lock and exit.

Moving content to Secure Folder
Move content, such as pictures and videos, to Secure Folder. The following actions are an example of moving an image from the default storage to Secure Folder.

1. Launch the Secure Folder app and tap → Add files.
2.  Tap Images, tick images to move, and then tap Done.
3. Tap Move.

The selected items will be deleted from the original folder and moved to Secure Folder. To copy items, tap Copy.

The method for moving content may vary depending on the content type.

Moving content from Secure Folder
Move content from Secure Folder to the corresponding app in the default storage. The following actions are an example of moving an image from Secure Folder to the default storage.

1. Launch the Secure Folder app and tap Gallery.
2.  Select an image and tap → Move out of Secure Folder.
   The selected items will be moved to Gallery in the default storage.

Adding apps
Add an app to use in Secure Folder.

1. Launch the Secure Folder app and tap .
2. Tick one or more apps installed on the device and tap Add +.

Removing apps from Secure Folder
Tap and hold an app to delete, and tap Uninstall.

Adding accounts
Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure Folder.

1. Launch the Secure Folder app and tap   → Settings → Manage accounts → Add account.
2.  Select an account service.
3. Follow the on-screen instructions to complete the account setup.

Hiding Secure Folder
You can hide the Secure Folder shortcut from the Apps screen.
Launch the Secure Folder app, tap → Settings, and then tap the Add Secure Folder to Apps screen switch to deactivate it.
Alternatively, open the notification panel, swipe downwards, and then tap (Secure Folder) to deactivate the feature. If you cannot find (Secure Folder) on the quick panel, tap and drag the button over to add it.
If you want to show the Secure Folder again, launch the Settings app, tap Biometrics and security → Secure Folder, and then tap the Add Secure Folder to Apps screen switch to activate it.

Uninstalling Secure Folder
You can uninstall Secure Folder, including the content and apps in it.
Launch the Secure Folder app and tap → Settings → More settings → Uninstall.
To back up content before uninstalling Secure Folder, tick Move media files out of Secure Folder and tap Uninstall. To access data backed up from Secure Folder, launch the My Files app and tap Internal storage → Download → Secure Folder.
Notes saved in Samsung Notes will not be backed up.

Privacy
Change the settings for privacy.
On the Settings screen, tap Privacy.

• Permissions used in last 24 hours: View the app or feature’s permission usage history.

• Permission manager: View the list of features and apps that have permission to use
  them. You can also edit the permission settings.

• Controls and alerts: Configure settings for app access.

• Samsung: Manage personal data related to your Samsung account and change the settings for Customisation Service.

• Google: Configure advanced settings for privacy.
  Some features may not be available depending on the service provider or model.

Location
Change settings for location information permissions.
On the Settings screen, tap Location.

• App permissions: View the list of apps that have permission to access the device’s location and edit the permission settings.
•  Location services: View the location services your device is using.
•  Recent access: View which apps request your current location information.

Safety and emergency
Manage your medical information and emergency contacts. You can also change settings for emergency features, such as wireless emergency alerts. On the Settings screen, tap Safety and emergency.

• Medical info: Enter your medical information.
• Emergency contacts: Enter your emergency contacts.
• Wireless emergency alerts: Change the settings for wireless emergency alerts.
• Emergency Location Service: Activate the Emergency Location Service (ELS) feature.
  Some features may not be available depending on the model.

Accounts and backup
Options
Sync, back up, or restore your device’s data using Samsung Cloud. You can also sign in to accounts, such as your Samsung account or Google account, or transfer data to or from other devices via Smart Switch.
On the Settings screen, tap Accounts and backup.

• Manage accounts: Add your Samsung and Google accounts, or other accounts, to sync with.

• Users: Set up additional user accounts for other users to use the device with personalised settings, such as email accounts, wallpaper preferences, and more. Refer to Users for more information.
  This feature may not be available depending on the region or service provider.

• Samsung Cloud: Back up your data and settings, and restore the previous device’s data and settings even when you do not have it. Refer to Samsung Cloud for more information.

• Google Drive: Keep your personal information, app data, and settings safe on your device. You can back up your sensitive information. You must sign in to your Google account to back up data.

• Smart Switch: Launch Smart Switch and transfer data from your previous device. Refer to Transferring data from your previous device (Smart Switch) for more information.
  Regularly back up your data to a safe location, such as Samsung Cloud or a computer, so that you can restore it if the data is corrupted or lost due to an unintended factory data reset.

Users
Set up additional user accounts for other users to use the device with personalised settings, such as email accounts, wallpaper preferences, and more.
This feature may not be available depending on the region or service provider.
Following types of user accounts are available:

• Administrator: The administrator account is created only when setting up the device for the first time, and cannot be created more than one. This account has full control of the device including user account management. You can add or delete user accounts only when using this account.
•  Guest: This account allows guests to access the device. Information and data used during a guest session is temporarily stored. Each time you use this account, you are asked whether to continue the previous guest session or reset it.
• New user: This account allows users to access their own apps and content, and customise the device settings that affect all accounts.
•  New profile: A restricted account can only access the apps and content allowed by the administrator account, and cannot use the services that require logging in. (Wi-Fi models)

Adding users

1. On the Settings screen, tap Accounts and backup → Users.
2. Tap Add user / Add user or profile and follow the on-screen instructions to set up a user account.

Adding restricted profiles (Wi-Fi models)

1. On the Settings screen, tap Accounts and backup → Users.
2. Tap Add user or profile → Restricted profile and follow the on-screen instructions to set up a user account.
3.  Tap Done.
   • Some data will not be backed up. To check which data will be backed up, on the Settings screen, tap Accounts and backup and tap Back up data under Samsung Cloud.
   • To view the backup data for other devices in your Samsung Cloud, on the Settings screen, tap Accounts and backup → Restore data, and then select a device you want.

Restoring data
You can restore your backup data from Samsung Cloud to your device.

1. On the Settings screen, tap Accounts and backup.
2.  Tap Restore data and select a device you want.
3.  Tick items you want to restore and tap Restore.

Google
Configure settings for some features provided by Google.
On the Settings screen, tap Google.

Advanced features
Options
Activate advanced features and change the settings that control them.
On the Settings screen, tap Advanced features.

• Call & text on other devices: Use your device’s calling and messaging features on other devices signed in to your Samsung account.

• Continue apps on other devices: Use your device’s apps on other devices signed in to your Samsung account.

• Samsung DeX: Set the device to use like a computer. Refer to Samsung DeX for more information.

• Android Auto: Connect your device to a vehicle and control some of your device’s features on the vehicle’s display.

• Quick Share: Change the Quick Share settings. Refer to Quick Share for more information.

• Labs: Use new features of the device.

• S Pen: Change the settings for using the S Pen. Refer to S Pen for more information.

• Side key: Select an app or feature to launch using the Side key. Refer to Setting the Side key for more information.

• Motions and gestures: Activate the motion feature and configure settings. Refer to Motions and gestures for more information.

• Bixby Routines: Add routines to automate settings that you use repeatedly. The device also suggests useful routines according to your frequent situations. Refer to Bixby Routines for more information.

• Smart suggestions: Set the device to analyse key information in messages or notifications, such as events and addresses, and suggest that they be added as events to the calendar or to use related apps. You can also get suggestions for useful actions based on your app usage history. When you receive smart suggestions, the icon will appear.
  Collected information is stored and used only in this device to protect your personal information.

•  Screenshots and screen recorder: Change the settings for screenshots and screen recorder.

•  Show contacts when sharing content: Set the device to display the people you contacted on the sharing options panel to allow you to share content directly.

•  Daily Board: Set the device to show a slideshow with selected features while charging. Refer to Daily Board for more information.

• Accessories: Change the accessory settings.

• Video call effects: Set to use the feature that changes the background or block background noise during video calls. Refer to Video call effects for more information.

•  This feature is only available in some apps.

• Some features may not be available depending on the model.

• Game Launcher: Activate the Game Launcher. Refer to Game Launcher for more information.

•  Video brightness: Enhance the image quality of your videos to enjoy brighter and more vivid colours.
  This feature may not be available in some apps.

• Dual Messenger: Install the second app and use two separate accounts for the same messenger app. Refer to Dual Messenger for more information.
  Some features may not be available depending on the service provider or model.

Motions and gestures
Activate the motion feature and configure settings.
On the Settings screen, tap Advanced features → Motions and gestures.

• Double tap to turn on screen: Set the device to turn on the screen by double-tapping anywhere on the screen while the screen is turned off.
• Double tap to turn off screen: Set the device to turn off the screen by double-tapping an empty area on the Home screen or the locked screen.
• Keep screen on while viewing: Set the device to prevent the display from turning off while you are looking at it.
• Cover screen to mute: Set the device to mute certain sounds by using motions or gestures.
• Palm swipe to capture: Set the device to capture a screenshot when you swipe your hand to the left or right across the screen. You can view the captured images in Gallery. It is not possible to capture a screenshot while using some apps and features.
  Excessive shaking or an impact to the device may cause an unintended input for some features using sensors.

Video call effects
You can use features that change the background or block background noise during video calls.
On the Settings screen, tap Advanced features → Video call effects and tap the switch to activate it. The   icon will be added on the video calling app’s screen.

Using video call effects
On the video calling app’s screen, tap .

• Reset all: Reset the settings.

• Background: Change or blur the background during video calls.

• Auto framing: Activate or deactivate the auto framing feature. When you activate this feature, the device changes the shooting angle and zoom automatically by recognising and tracking people during video calls.

• Mic mode: Block background noise to make the sound clearer.
  – Standard: Remove noise so that it sounds like a normal voice call.
  – Voice focus: Focus on the sound coming from the direction of the front camera.
  – All sound: Transmit all the sounds around you, such as the sound of music.

• Settings: Select or add background colours or images to use during video calls.

• Some features may not be available depending on the model.

•  Some features are available only when using the front camera.

Dual Messenger
Install the second app and use two separate accounts for the same messenger app.

1. On the Settings screen, tap Advanced features → Dual Messenger.
   Supported apps will appear.

2. Tap the switch of an app to install the second app.
   The second app will be installed. The second app’s icon will be displayed with .
   
   • The Dual Messenger feature may not be available depending on the app.
   • Some features of the app may be limited for the second app.
   Uninstalling a second app
   1 On the Settings screen, tap Advanced features → Dual Messenger.
   2 Tap the switch of the app you want to uninstall and tap Uninstall.
   All data related to the second app will be deleted.
   If you uninstall the first app, the second app will also be deleted.

Digital Wellbeing and parental controls
View the history of your device usage and use features to prevent your device from interfering with your life. You can also set up parental controls for your children and manage their digital use.
On the Settings screen, tap Digital Wellbeing and parental controls.

• Screen time: Set goals for how much you use your device a day.
• App timers: Limit the daily usage time for each app by setting a timer. When you reach the limit, the app will be deactivated and you cannot use it.
•  Focus mode: Activate focus mode to avoid distractions from your device and stay focused on what you want. You can use the apps you allowed to be used in focus mode.
• Bedtime mode: Activate bedtime mode to reduce eye strain before sleeping and prevent your sleep from being disturbed.
• Volume monitor: Activate the volume monitor to protect your hearing.
•  Driving monitor: Activate the driving monitor to monitor the amount of the time you use your device while driving.
•  Parental controls: Manage your children’s digital use.

Battery and device care
Introduction
The device care feature provides an overview of the status of your device’s battery, storage, memory, and system security. You can also automatically optimise the device with a tap of your finger.
Optimising your device
On the Settings screen, tap Battery and device care → Optimise now.
The quick optimisation feature improves device performance through the following actions.

• Closing apps running in the background.
• Managing abnormal battery usage.
• Scanning for crashed apps and malware.

Using the auto optimisation feature
You can set the device to perform auto optimisation when your device is not in use. Tap → Automation → Auto optimise daily and tap the switch to activate it. If you want to set the time to perform auto optimisation, tap Time.

Battery
Check the remaining battery power and time to use the device. For devices with low battery levels, conserve battery power by activating power saving features.
On the Settings screen, tap Battery and device care → Battery.

• Power saving: Activate power saving mode to extend the battery’s usage time.
•  Background usage limits: Limit battery usage for apps that you do not use often.
• More battery settings: Configure advanced settings for the battery.
  • The usage time left shows the time remaining before the battery power runs out. Usage time left may vary depending on your device settings and operating conditions.
  • You may not receive notifications from some apps that use power saving mode.

Storage
Check the status of the used and available memory.
On the Settings screen, tap Battery and device care → Storage. To delete files or uninstall apps that you do not use anymore, select a category. Then, tap and hold, or select, an item and tap Delete or Uninstall.

• The actual available capacity of the internal memory is less than the specified capacity because the operating system and default apps occupy part of the memory.
  The available capacity may change when you update the device.

• You can view the available capacity of the internal memory in the Specification section for your device on the Samsung website.

Memory
On the Settings screen, tap Battery and device care → Memory.
To speed up your device by stopping apps running in the background, tick apps from the apps list, and tap Clean now.
Device protection
Check the device’s security status. This feature scans your device for malware.
On the Settings screen, tap Battery and device care → Device protection → Scan tablet.
Software update
Update your device’s software via the firmware over-the-air (FOTA) service. You can also schedule software updates.
On the Settings screen, tap Battery and device care → Software update.
Diagnostics
Test your device using Samsung Members.
On the Settings screen, tap Battery and device care → Diagnostics. Select an item to test or tap Test all to test all items.
Apps
Manage the device’s apps and change their settings. You can view the apps’ usage information, change their notification or permission settings, or uninstall or disable  unnecessary apps.
On the Settings screen, tap Apps.

General management
Customise your device’s system settings or reset the device.
On the Settings screen, tap General management.

• Language: Select device languages. Refer to Adding device languages for more information.

• Text-to-speech output: Change the settings for text-to-speech features used when TalkBack is activated, such as languages, speed, and more.

• Date and time: Access and alter the settings to control how the device displays the time and date.
  If the battery remains fully discharged, the time and date is reset.  Samsung Keyboard settings: Change the settings for the Samsung keyboard.

•  Keyboard list and default: Select a keyboard to use by default and change the keyboard settings.

• Physical keyboard: Change the settings for an external keyboard.

•  Mouse and trackpad: Change the settings for an external mouse or trackpad.

• Passwords and autofill: Select an autofill service to use.

• Reset: Reset your device’s settings or perform a factory data reset.

• Contact us: Ask questions or view frequently asked questions.

Adding device languages
You can add languages to use on your device.

1. On the Settings screen, tap General management → Language → Add language.
   To view all the languages that can be added, tap   → All languages.

2. Select a language to add.

3.  To set the selected language as the default language, tap Set as default. To keep the current language setting, tap Keep current.
   The selected language will be added to your languages list. If you changed the default language, the selected language will be added to the top of the list.

To change the default language from your languages list, select the language you want and tap Apply. If an app does not support the default language, the next supported language in the list will be used.

Accessibility
Configure various settings to improve accessibility to the device.
On the Settings screen, tap Accessibility.

• Recommended for you: Check the accessibility features you are currently using and see other recommended features.
• TalkBack: Activate TalkBack, which provides voice feedback. To view help information to learn how to use this feature, tap Settings → Tutorial and help.
• Visibility enhancements: Customise the settings to improve accessibility for visually impaired users.
• Hearing enhancements: Customise the settings to improve accessibility for users with hearing impairment.
• Interaction and dexterity: Customise the settings to improve accessibility for users who have reduced dexterity.
• Advanced settings: Configure settings for Direct access and notification features.
• Installed apps: View accessibility services installed on the device.
• About Accessibility: View the Accessibility information.
• Contact us: Ask questions or view frequently asked questions.

Software update
Update your device’s software via the firmware over-the-air (FOTA) service. You can also schedule software updates.
On the Settings screen, tap Software update.

• Download and install: Check for and install updates manually.
• Auto download over Wi-Fi: Set the device to download updates automatically when connected to a Wi-Fi network.
• Last update: View information about the last software update.
  If emergency software updates are released for your device’s security and to block new types of security threats, they will be installed automatically without your agreement.

Security updates information
Security updates are provided to strengthen the security of your device and protect your personal information. For security updates for your model, visit security.samsungmobile.com.
The website supports only some languages.

About tablet
Access your device’s information.
On the Settings screen, tap About tablet.
To change your device’s name, tap Edit.

• Status information: View various device information, such as the Wi-Fi MAC address and serial number.
• Legal information: View legal information related to the device, such as safety information and the open source licence.
• Software information: View the device’s software information, such as its operating system version and firmware version.
• Battery information: View the device’s battery status and information.

Usage notices

Precautions for using the device
Please read this manual when using the device to ensure safe and proper use.

• Descriptions are based on the device’s default settings.

• Some content may differ from your device depending on the region, service provider, model specifications, or device’s software.

• The device may require a connection to a Wi-Fi or mobile network when using some apps or features.

•  Content (high quality content) that requires high CPU and RAM usage will affect the overall performance of the device. Apps related to the content may not work properly depending on the device’s specifications and the environment that it is used in.

• Samsung is not liable for performance issues caused by apps supplied by providers other than Samsung.

• Samsung is not liable for performance issues or incompatibilities caused by edited registry settings or modified operating system software. Attempting to customise the operating system may cause the device or apps to work improperly.

• Software, sound sources, wallpapers, images, and other media provided with this device are licensed for limited use. Extracting and using these materials for commercial or other purposes is an infringement of copyright laws. Users are entirely responsible for illegal use of media.

• You may incur additional charges for data services, such as messaging, uploading and downloading, auto-syncing, or using location services depending on your data plan. For large data transfers, it is recommended to use the Wi-Fi feature.

• Default apps that come with the device are subject to updates and may no longer be supported without prior notice.

• Modifying the device’s operating system or installing software from unofficial sources may result in device malfunctions and data corruption or loss. These actions are violations of your Samsung licence agreement and will void your warranty.

• You can see the touchscreen clearly even in strong outdoor sunlight by automatically adjusting the contrast range based on the surrounding environment. Due to the nature of the product, displaying fixed graphics for extended periods may result in afterimages (screen burn-in) or ghosting.
  – It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods and turn off the touchscreen when not using the device.
  – You can set the touchscreen to turn off automatically when you are not using it.
  Launch the Settings app, tap Display → Screen timeout, and then select the length of time you want the device to wait before turning off the touchscreen.
  – To set the touchscreen to automatically adjust its brightness based on the surrounding environment, launch the Settings app, tap Display, and then tap the Adaptive brightness switch to activate it.

• Depending on the region or model, some devices are required to receive approval from the Federal Communications Commission (FCC).
  If your device is approved by the FCC, you can view the FCC ID of the device. To view the FCC ID, launch the Settings app and tap About tablet → Status information. If your device does not have an FCC ID, it means that the device has not been authorised for sale in the U.S. or its territories and may only be brought to the U.S. for the owner’s personal use.

• Your device contains magnets. Keep a safe distance between your device and objects that may be affected by magnets such as credit cards and implantable medical devices. If you have an implantable medical device, consult your physician before use.

Instructional icons
Warning: situations that could cause injury to yourself or others
Caution: situations that could cause damage to your device or other equipment
Notice: notes, usage tips, or additional information

Notes on package contents and accessories
Refer to the quick start guide for package contents.

• The items supplied with the device and any available accessories may vary depending on the region or service provider.
• The supplied items are designed only for this device and may not be compatible with other devices.
• Appearances and specifications are subject to change without prior notice.
• You can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase.
• Use only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.
• Availability of all accessories is subject to change depending entirely on manufacturing companies. For more information about available accessories, refer to the Samsung website.
• Earphones (USB Type-C) that support digital output can be used with the device. However, the device may not be compatible with earphones that use a different audio output method or were made by a different manufacturer.

Device overheating situations and solutions
When the device heats up while charging the battery
While charging, the device and the charger may become hot. During wireless charging or fast charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or performance and is in the device’s normal range of operation. If the battery becomes too hot, the charging speed may decrease or the charger may stop charging.

Do the following when the device heats up:

• Disconnect the charger from the device and close any running apps. Wait for the device to cool down and then begin charging the device again.
•  If the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.
• When using a wireless charger, do not place foreign materials, such as metal objects, magnets, and magnetic stripe cards, between the device and the wireless charger.

The wireless charging or fast charging feature is only available on supported models.
When the device heats up during use
When you use features or apps that require more power or use them for extended periods, your device may temporarily heat up due to increased battery consumption. Close any running apps and do not use the device for a while.
Refer to the following examples of situations in which the device may overheat.

• During the initial setup after purchase or when restoring data

• When downloading large files

• When using apps that require more power or using apps for extended periods
  – When playing high-quality games for extended periods
  – When recording videos for extended periods
  – When streaming videos while using the maximum brightness setting
  – When connecting to a TV

• While multitasking (or, when running many apps in the background)
  – When using Multi window
  – When updating or installing apps while recording videos
  – When downloading large files during a video call
  – When recording videos while using a navigation app

• When using large amount of data for syncing with the cloud, email, or other accounts

• When using a navigation app in a car while the device is placed in direct sunlight

•  When using the mobile hotspot and tethering feature

• When using the device in areas with weak signals or no reception

• When charging the battery with a damaged USB cable

• When the device’s multipurpose jack is damaged or exposed to foreign materials, such as liquid, dust, metal powder, and pencil lead

• When you are roaming

Do the following when the device heats up:

• Keep the device updated with the latest software.
• Conflicts between running apps may cause the device to heat up. Restart the device.
• Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them.
• Close apps that increase battery consumption or that run in the background when not in use.
•  Delete unnecessary files or unused apps.
• Decrease the screen brightness.
• If the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre.

Precautions for device overheating
If you begin to feel uncomfortable due to the device overheating, stop using the device.
When the device heats up, the features and performance may be limited or the device may turn off to cool down. The feature is only available on supported models.

• If the device overheats and reaches a certain temperature, a warning message will appear to prevent device failure, skin irritations and damages, and battery leakage. To lower the device’s temperature, the screen brightness and the performance speed will be limited and battery charging will stop. Running apps will be closed and all calling and other features will be limited, except for emergency calls, until the device cools down.
• If the second message appears due to a further increase of the device’s temperature, the device will turn off. Do not use the device until the device’s temperature drops below the specified level. If the second warning message appears during an emergency call, the call will not be disconnected by a forced shut down.

Precautions for operating environment
Your device may heat up due to the environment in the following conditions. Use caution to avoid shortening the battery’s lifespan, damaging the device, or causing a fire.

• Do not store your device in very cold or very hot temperatures.
• Do not expose your device to direct sunlight for extended periods.
• Do not use or store your device for extended periods in very hot areas, such as inside a car in the summertime.
• Do not place the device in any areas that may overheat, such as on an electric heatingmat.
• Do not store your device near or in heaters, microwaves, hot cooking equipment, or high pressure containers.
• Do not use a cable whose covering is peeled off or damaged, and do not use any charger or battery that is damaged or malfunctioning.

Appendix

Troubleshooting
Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device.
You can also use Samsung Members to solve any problems you might encounter while using your device.
When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:

• Password: When the device lock feature is enabled, you must enter the password you set for the device.

Your device displays network or service error messages

•  When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again. While moving, error messages may appear repeatedly.
• You cannot access some options without a subscription. For more information, contact your service provider.

Your device does not turn on
When the battery is completely discharged, your device will not turn on. Fully charge the battery before turning on the device.

The touchscreen responds slowly or improperly

• If you attach a screen protector or optional accessories to the touchscreen, the touchscreen may not function properly.
• If you are wearing gloves, if your hands are not clean while touching the touchscreen, or if you tap the screen with sharp objects or your fingertips, the touchscreen may malfunction.
• The touchscreen may malfunction in humid conditions or when exposed to water.
•  Restart your device to clear any temporary software bugs.
• Ensure that your device software is updated to the latest version.
• If the touchscreen is scratched or damaged, visit a Samsung Service Centre.

Your device freezes or encounters a fatal error
Try the following solutions. If the problem is still not resolved, contact a Samsung Service Centre.
Restarting the device
If your device freezes or hangs, you may need to close apps or turn off the device and turn it on again.
Forcing restart
If your device is frozen and unresponsive, press and hold the Side key and the Volume Down key simultaneously for more than 7 seconds to restart it.
Resetting the device
If the methods above do not solve your problem, perform a factory data reset.
Launch the Settings app and tap General management → Reset → Factory data reset → Reset → Delete all. Before performing the factory data reset, remember to make backup copies of all important data stored in the device.
Calls are not connected

• Ensure that you have accessed the right cellular network.
• Ensure that you have not set call barring for the phone number you are dialling.
• Ensure that you have not set call barring for the incoming phone number.

Others cannot hear you speaking on a call

• Ensure that you are not covering the built-in microphone.
• Ensure that the microphone is close to your mouth.
• If using an earphone, ensure that it is properly connected.

Sound echoes during a call
Adjust the volume by pressing the Volume key or move to another area.

A cellular network or the Internet is often disconnected or audio quality is poor

• Ensure that you are not blocking the device’s internal antenna.

• When you are in areas with weak signals or poor reception, you may lose reception. You may have connectivity problems due to issues with the service provider’s base station.
  Move to another area and try again.

• When using the device while moving, wireless network services may be disabled due to issues with the service provider’s network.

The battery does not charge properly (For Samsung-approved chargers)

• Ensure that the charger is connected properly.
• Visit a Samsung Service Centre and have the battery replaced.

The battery depletes faster than when first purchased

• When you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced.
•  Battery consumption will increase when you use certain features or apps, such as GPS, games, or the Internet.
• The battery is consumable and the useful charge will get shorter over time.

Error messages appear when launching the camera
Your device must have sufficient available memory and battery power to operate the camera app. If you receive error messages when launching the camera, try the following:

• Charge the battery.
• Free some memory by transferring files to a computer or deleting files from your device.
• Restart the device. If you are still having trouble with the camera app after trying these tips, contact a Samsung Service Centre.

Picture quality is poorer than the preview

• The quality of your pictures may vary, depending on the surroundings and the photography techniques you use.
• If you take pictures in dark areas, at night, or indoors, image noise may occur or images may be out of focus.

Error messages appear when opening multimedia files
If you receive error messages or multimedia files do not play when you open them on your device, try the following:

• Free some memory by transferring files to a computer or deleting files from your device.
• Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is DRM-protected, ensure that you have the appropriate licence or key to play the file.
• Ensure that the file formats are supported by the device. If a file format is not supported, such as DivX or AC3, install an app that supports it. To confirm the file formats that your device supports, visit the Samsung website.
•  Your device supports pictures and videos captured with the device. Pictures and videos captured by other devices may not work properly.
• Your device supports multimedia files that are authorised by your network service provider or providers of additional services. Some content circulated on the Internet, such as ringtones, videos, or wallpapers, may not work properly.

Bluetooth is not working well
If another Bluetooth device is not located or there are connection problems or performance malfunctions, try the following:

• Ensure that the device you wish to connect with is ready to be scanned or connected to.
• Ensure that your device and the other Bluetooth device are within the maximum Bluetooth range (10 m).
• On your device, launch the Settings app, tap Connections, and then tap the Bluetooth switch to re-activate it.
• On your device, launch the Settings app, tap General management → Reset → Reset network settings → Reset settings → Reset to reset network settings. You may lose registered information when performing the reset.

If the tips above do not solve the problem, contact a Samsung Service Centre.

The screen brightness adjustment bar does not appear on the notification panel
Open the notification panel by dragging the status bar downwards, and then drag the notification panel downwards. Tap → Quick panel layout → Brightness control → Show always.

A connection is not established when you connect the device to a computer

• Ensure that the USB cable you are using is compatible with your device.
• Ensure that you have the proper driver installed and updated on your computer.

Your device cannot find your current location
GPS signals may be obstructed in some locations, such as indoors. Set the device to use Wi-Fi or a mobile network to find your current location in these situations.

Data stored in the device has been lost
Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.

A small gap appears around the outside of the device case

• This gap is a necessary manufacturing feature and some minor rocking or vibration of parts may occur.
• Over time, friction between parts may cause this gap to expand slightly.

There is not enough space in the device’s storage
Delete unnecessary data, such as cache, using the device care feature or manually delete unused apps or files to free up storage space.
The Home button does not appear
The navigation bar containing the Home button may disappear while using certain apps or features. To view the navigation bar, drag upwards from the bottom of the screen.
Copyright
Copyright © 2023 Samsung Electronics Co., Ltd.
This manual is protected under international copyright laws.
No part of this manual may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing in any information storage and retrieval system.

Trademarks

• SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Co., Ltd.
• Bluetooth ® is a registered trademark of Bluetooth SIG, Inc. worldwide.
• Wi-Fi ®, Wi-Fi Direct™, Wi-Fi CERTIFIED ™, and the Wi-Fi logo are registered trademarks of the Wi-Fi Alliance.
• Manufactured under license from Dolby Laboratories. Dolby, Dolby Atmos, and the double-D symbol are trademarks of Dolby Laboratories.
• All other trademarks and copyrights are the property of their respective owners.

References

• Samsung Account
• SmartThings Find
• security.samsungmobile.com
• Bixby | Apps & Services | Samsung Australia
• 三星電子 香港 | 智能手機 | 電視 | 雪櫃 洗衣機
• Smart Switch | 手機應用程式與服務 | 三星電子 香港

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