ALCATEL 8020D One Touch Hero LCD Screen Touch Instructions
- June 17, 2024
- Alcatel
Table of Contents
ALCATEL 8020D One Touch Hero LCD Screen Touch
Specifications
- Model: ALCATEL ONE TOUCH 8020D
- Language: English – CJB3392ALAAA 1
- SAR (Specific Absorption Rate): Meets applicable national SAR limits of 2.0 W/kg
- Screen: Touch screen
- Connectivity: micro-USB connector
- Camera: Front camera, Camera Flash/Flashlight
- SIM Card Slots: SIM1 card slot, SIM2 card slot (supports micro-SIM card)
- Keys and Connectors: Headset connector, Back key, Home key, Menu key, Power key, Volume key, Stylus
Product Usage Instructions
1. Keys and Connectors
The phone comes with various keys and connectors:
- Headset connector: Connect your headset for audio output.
- Front camera: Use for taking selfies or video calls.
- Touch screen: Interact with the phone using touch gestures.
- Back key, Home key, Menu key: Navigation keys for easy access to different functions.
- micro-USB connector: Connect to a computer or charger for charging or data transfer.
2. Safety Information
To ensure safe usage of the phone, please follow these guidelines:
- Avoid listening at high volume levels for long periods to prevent hearing damage.
- Maintain at least 15 cm of separation between the phone and devices/items such as credit cards, pacemakers, defibrillators, etc., as the phone contains magnets that may interfere with them.
3. Magic Flip (FC8020) and Magic Flip LED (LD8020)
If you have the optional Magic Flip or Magic Flip LED accessory, follow these instructions:
- When the Magic Flip is connected, the screen will lock when you close the cover and unlock when you lift the cover.
- If Magic Flip LED is connected, it will show in the status bar and you will be prompted to go to Settings to set your LED display options. The LED display on the cover will alert you to ongoing or missed events.
- Press the power key to illuminate the LED display when it goes out.
4. Getting Started
4.1 Set-up
To set up your phone, follow these steps:
- Inserting or removing the SIM card:
- You can insert or remove the SIM card without powering off the phone as it supports hot swap.
- For SIM 1: Install by inserting the SIM card into the designated slot. Remove by gently pulling out the SIM card.
- For SIM 2: Install by pressing a pin into the small cavity until the SIM cassette pops out. Insert or remove the SIM card as needed.
- Note: The phone only supports micro-SIM cards. Do not attempt to insert other SIM types like mini or nano cards.
- Charging the battery:
- Connect the battery charger to your phone and mains socket respectively.
- If you have the Magic Flip NRG (WR8020) or pad, you can charge the battery using them.
- Inserting or removing the stylus:
- Insert or remove the stylus as needed for precise touchscreen interactions.
FAQs
- Where can I find the complete user manual?
- You can download the complete user manual from the official website of ALCATEL ONE TOUCH at www.alcatelonetouch.com.
- How can I upgrade the software?
- You can also find software upgrade instructions on the official website. Please refer to the user manual for detailed steps.
- How do I ensure compliance with RF exposure requirements?
- When carrying the phone or using it while worn on your body, either use an approved accessory such as a holster or maintain a distance of at least 10 mm from your body.
- Can I use other SIM card types like mini or nano cards?
- No, the phone only supports micro-SIM cards. Inserting other SIM card types may cause damage to your phone.
Quick Start Guide
Thank you for buying ALCATEL ONE TOUCH 8020D. We hope you will enjoy your
high-quality mobile communication experience.
For more information about how to use the cellphone, please go to
www.alcatelonetouch.com to download the
complete user manual. From the website you can also consult the FAQ, upgrade
software, etc.
English – CJB3392ALAAA 1
Your mobile
1.1 Keys and connectors
Headset connector
Front camera
Touch screen
This product meets applicable national SAR limits of 2.0 W/kg. The specific
maximum SAR values can be found on page 33 of this user guide.
When carrying the product or using it while worn on your body, either use an
approved accessory such as a holster or otherwise maintain a distance of 10 mm
from the body to ensure compliance with RF exposure requirements. Note that
the product may be transmitting even if you are not making a phone call.
Back key Home key
Menu key
micro-USB connector
PROTECT YOUR HEARING
To prevent possible hearing damage, do not listen at high volume levels for
long periods. Exercise caution when holding your device near your ear while
the loudspeaker is in use.
The phone contains magnets which may interfere with other devices and items (such as credit cards, pacemakers, defibrillators, etc.). Please maintain at least 15 cm of separation between your phone and the devices/items mentioned above.
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Camera Camera Flash/ Flashlight
SIM2 card slot
SIM1 card slot Power key Volume key
Stylus
Contact point
Menu key · Touch to access Settings options. · Touch and hold: Touch and hold
to open a list of
thumbnail images of applications you’ve worked with recently.
Home key · While on any application or screen, touch to return to
the Home screen.
Back key
· Touch to go back to the previous screen, or to close a dialog box, options
menu, the notification panel, etc.
· Touch and hold:Touch and hold to start dual screen.
These keys are visible when the screen lights up.
Power key · Press: Lock the screen/Light up the screen · Press and hold: Power
on or generate a pop up menu
providing more options, such as Restart, Airplane mode, etc. · Press and hold
Power key and Volume down key to capture a screenshot. · Press to mute the
ringtone when there’s an incoming call.
Volume keys · In call mode, adjust the earpiece or headset volume. · In
Music/Video/Streaming mode, adjust the media
volume. · Mute the ringtone of an incoming call. · Press to light up the
screen when it dims during a call.
Contact point · Connect phone and Magic Flip
Magic Flip (FC8020) and Magic Flip LED (LD8020)(1) After connecting Magic Flip
to your mobile, the screen will lock when you close the cover and unlock when
you lift the cover. When Magic Flip LED is connected, will show in the status
bar and your mobile will remind you to go to Settings to set your LED display
options.The LED display on the cover will then alert you to ongoing or missed
events (Time, Music, Alarm, etc.). Press the power key to illuminate the LED
display when it goes out.
(1) Both Magic Flip (FC8020) and Magic Flip LED(LD8020) are optional.
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1.2 Getting started
1.2.1 Set-up Inserting or removing the SIM card You must insert your SIM card
to make phone calls.You do not need to power off your phone before inserting
or removing the SIM card as this phone can support hot swap. Installing SIM 1
Removing SIM 1
Charging the battery
Connect the battery charger to your phone and mains socket respectively.
Charging the battery by Magic Flip NRG (WR8020) and pad (1)
Installing SIM 2
Removing SIM 2
Before you install or remove the SIM card, use a pin to press the small cavity
untill the SIM cassette pops out.
For dual SIM models, both SIM 1 and SIM2 can support 2G and 3G networks. If
both of them are 3G SIM cards, only one card can support 3G network. Your
phone only supports micro-SIM card. Do not attempt to insert other SIM types
like mini and nano cards, otherwise you may damage your phone. Inserting or
removing the stylus
Connect Magic Flip NRG to your phone and position the phone on the pad so that
the cover touches it directly, enabling the phone to charge. If the cover
touches the pad correctly, the pad’s charging light will be on. Notifications
of missed calls, events, SMS, etc. will display while your mobile is charging
if you set the screen saver to Charging screensaver by going to
SettingsDisplayScreen saverCharging screensaver.
If the battery is very low, there will be no indication that power is being
received until the charge is sufficient to show the charging status bar. To
reduce power consumption and energy waste, once the battery is fully charged,
disconnect your charger from the plug; switch off Wi-Fi, GPS, Bluetooth or
background-running applications when not in use; reduce the backlight time,
etc.
1.2.2 Power on your phone
Hold down the Power key until the phone powers on. It will take a few seconds before the screen lights up.
Set up your phone for the first time
The first time you power on the phone, you should set the following options: language, date & time, Google account, etc. (1) Magic Flip NRG and pad are both optional items.
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1.2.3 Power off your phone
Hold down the Power key from the Home screen until the Phone options appear,
select Power off.
1.3 Home screen
You can bring all the items (applications, shortcuts, folders and widgets) you
love or use most frequently to your Home screen for quick access. Slide the
Home screen horizontally left and right to get a complete view of the home
screen. Touch the Home key to switch to Home screen. Drag the screen upwards
to access the application list.
Status bar · Status/Notification indicators
Slide/Swipe Slide the screen to scroll up and down the applications, images,
web pages… at your convenience.
Flick Similar to swiping, but flicking makes it move quicker.
Pinch/Spread Place your fingers of one hand on the screen surface and draw
them apart or together to scale an element on the screen.
1.3.1
Favourite applications tray · Touch to enter the application. · Touch and hold
to move or change
applications.
Touch to enter application list
Using the touchscreen
Touch To access an application, touch it with your finger.
Touch and Hold
Touch and hold the home screen to access Widgets and Downloaded screen.
Drag Place your finger on any item to drag it to another location.
Rotate Automatically change the screen orientation from portrait to landscape
by turning the phone sideways to have a better view.
1.3.2 Status bar From status bar, you can view both phone status (to the right
side) and notification information (to the left side).
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Status icons
For dual SIM model, status icons referring to either SIM1 or SIM2 will be
identified by a colour which you have defined.
GPRS connected
Roaming
GPRS in use
No SIM card inserted
EDGE connected
Vibrate mode
EDGE in use 3G connected 3G in use
Ringer is silenced
Phone microphone is muted
Battery is very low
HSPA (3G+) connected
HSPA (3G+) in use
Connected to a Wi-Fi network Bluetooth is on or connected to a Bluetooth
device
Airplane mode
Battery is low Battery is partially drained Battery is full
Battery is charging
Headset connected
Alarm is set
No signal (gray)
GPS is on
Receiving location data from GPS
Signal strength (blue)
Notification icons New text or multimedia message Problem with SMS or MMS
delivery
New Hangouts message
New voicemail
Upcoming event
Data is synchronizing
Song is playing
Screenshot error
USB tethering is on
Portable Wi-Fi hotspot is on Screenshot captured Carrier data use threshold
approaching or exceeded Call in progress
Missed call
Call on hold
Call forwarding is on Uploading data Downloading data Download finished Select
input method An open Wi-Fi network is available Phone is connected via USB
cable Radio is on System update available
Connected to VPN
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Touch and drag down the Status bar to open the Quick setting panel or
Notification panel. Touch and drag up to close it. When there are
notifications, you may touch and drag the Status bar with two fingers to
access Quick setting panel directly. Quick setting panel Touch and drag down
the Status bar to open Quick setting panel, where you can enable or disable
functions or change modes by touching the icons.
Touch to access Settings, where you can set more items Touch to switch to the
notification panel
Notification panel When there are notifications, touch and drag down the
Status bar to open the Notification panel and read the detailed information.
Touch to clear all eventbased notifications (other ongoing notifications will
remain) Touch to switch to the Quick setting panel
1.3.3 Lock/Unlock your screen To protect your phone and privacy, you can lock
the phone screen by creating a variety of patterns, face unlock, voice unlock,
etc.
1.3.4 Personalize your Home screen
Add You can touch and hold a folder, an application or a widget to activate
Move mode, and drag the item to any Home screen as you prefer.
Reposition Touch and hold the item to be repositioned to activate Move mode,
drag the item to the desired position and then release. You can move items
both on the Home screen and the Favourite tray. Hold the icon on the left or
right edge of the screen to drag the item to another Home screen.
Create folders To improve the organization of items (shortcuts or
applications) on the Home screen, you can add them to a folder by stacking one
item on top of another.
Wallpaper customization Touch Menu key then touch Wallpaper to customize
wallpaper.
1.3.5 Volume adjustment You can set ringer, media and phone ringtone volume to
your preference by pressing Volume up/down key or touching Settings Sound.
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1.4 Dual window
Touch and hold Back key to start or hide dual window mode. You can then check
information for two applications on one screen.
Touch and hold the app and drag it to the home screen. Touch to open or close
the dual window launcher.
Touch to remove or add app on dual window application list.
Move the split bar to adjust the size of the window.
Text input
2.1 Using Onscreen Keyboard
Onscreen Keyboard settings From the home screen, select SettingsLanguage &
input, touch the Settings icon on the right of Android keyboard, and then
series of settings are available for your selection.
Adjust the Onscreen Keyboard orientation Turn the phone sideways or upright to
adjust the Onscreen Keyboard orientation. You can also adjust it by changing
the settings (Touch SettingsDisplayOrientation).
2.1.1 Android keyboard Touch to switch between “abc/ Abc” mode; Touch & hold
to switch between
“abc/ABC” mode. Touch to switch between symbol and numeric keyboard. Touch &
hold to show input options; when Wi-Fi or
data connection is on, touch to enter
voice input.
Touch & hold, then select to enter symbols/emoticons.
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2.2 Text editing
You can edit the text you have entered. · Touch and hold or double-tap within
the text you would like
to edit. · Drag the tabs to change the highlighted selection. · The following
options will appear: Select all , Cut , Copy
and Paste . · Touch the icon to confirm.
Phone call
3.1 Placing a call
Touch on the home screen to access Phone application.
Dial screen Slide to access Call log and People.
Touch and hold to access voicemail
Touch to delete digits
You can turn on or turn off one hand mode by touching and touching One-hand
dialling keypad on/off.
3.2 Answering or rejecting a call
When you receive a call, drag the icon rightward to answer the call, leftward
to reject the call, upward to reject the call by sending a preset message.
Touch to hide/ show the dial pad
Touch to get more options
Enter the desired number from the keyboard directly or select a contact from
People or Call log by sliding or touching tabs, then touch Call to place the
call.
The number you entered can be saved to People by touching and touching Add to
Contacts.
To hang up a call, touch End.
To mute incoming calls, press the Volume up/down key or turn the phone face down if Turn over to mute is activated.To activate, touch SettingsGesturesTurn over to mute.
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3.3 Answering modes
Touch to select answering mode
If you have kept this phone and SIDEKICK(1) connected by Bluetooth, SIDEKICK will be the default answering mode. However, any of the following answering modes can be selected:
Speaker
You can only start a conversation by using speaker.
Handset earpiece
You can only start a conversation by using handset earpiece.
Bluetooth You can only start a conversation by using
SIDEKICK.
3.4 Consulting your call memory
You can access your call memory by touching from the Dial screen to view call
history in categories of Incoming calls, Outgoing calls, and Missed calls.
3.5 Speed dial settings
You can access this setting screen by touching and Speed dial on Dial screen,
then select contacts to define 2-9 screen keys as a speed dialer.
4 People …………………
You can view and create contacts on your phone and synchronize these with your
Gmail contacts or other applications on the web or on your phone.
4.1 Adding a contact
From the Home screen, select People app, then touch the icon in the contact
list to create a new contact.
4.2 Importing, exporting and sharing contacts
From Contacts screen, touch to open the options menu, touch Import/Export,
then choose to import/export contacts from/to SIM card, Phone, Phone storage,
Accounts, etc.
To import/export a single contact from/to SIM card, choose an account and
target SIM card(s), select the contact you want to import/export, and touch
the icon to confirm.
To import/export all contacts from/to SIM card, choose an account and target
SIM card(s), mark Select all and touch the icon to confirm.
You can share a single contact or contacts with others by sending the
contact’s vCard to them via Bluetooth, Gmail, etc. Touch a contact you want to
share, touch and Share from the contact details screen, then select the
application to perform this action.
4.3 Synchronizing contacts in multiple accounts
Contacts, data or other information can be synchronized from multiple
accounts, depending on the applications installed on your phone.
(1) SIDEKICK (Bluetooth phone) is an accessory which is optional in box.
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5 Messaging…………….
6 Email …………………..
You can create, edit and receive SMS and MMS with this phone. To access this
feature, touch from the Home screen.
· Touch to view the whole message thread
· Touch and hold to Delete message or Create shortcut
Touch to create a new message Touch to search in all messages
All messages you receive or send out can be saved in phone memory or SIM
card.To consult the SMS messages stored in SIM card, touch from Messaging
screen, then touch SettingsText message(SMS)Manage SIM messages.
Sending a text message
Enter the mobile phone number of the recipient or touch to add recipients,
touch Type text message bar to enter the text of the message.When finished,
touch to send the text message.You have to choose a SIM card if two cards are
inserted.
An SMS of more than 160 characters will be charged as several SMS. Specific
(accented) letters will also increase the size of the SMS, this may cause
multiple SMS to be sent to your recipient. Sending a multimedia message MMS
enables you to send video clips, images, photos, animations, slides and audio
to other compatible phones and e-mail addresses. An SMS will be converted to
MMS automatically when media files (image, video, audio, slides, etc.) are
attached or Subject or email addresses are added.
Besides your Gmail account, you can also set-up external POP3 or IMAP email
accounts in your phone.
To access this function, touch Email from the Home screen.
An email wizard will guide you through the steps to set-up an email account.
· Enter the email address and password of the account you want to set-up.
· Touch Next. If the account you entered is not provided by your service
provider in the phone, you will be prompted to go to the email account
settings screen to enter settings manually. Alternatively, you can touch
Manual setup to directly enter the incoming and outgoing settings for the
email account you are setting up.
· Enter the account name and display name in outgoing emails.
· To add another email account, you can touch Menu key and Settings, and
finally touch Add account on the right of the title to create the account.
To create and send emails
· Touch the icon from Inbox screen.
· Enter recipient(s) email address(es) in To field.
· If necessary, touch Menu key and touch Add Cc/Bcc to add a copy or a blind
carbon copy to the message.
· Enter the subject and the content of the message.
· Touch Menu key , touch Attach file to add an attachment.
· Finally, touch to send.
· If you do not want to send the mail right away, you can touch and Save draft
or touch Back key to save a copy.
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Getting connected
To connect to the Internet with this phone, you can use GPRS/ EDGE/3G networks or Wi-Fi, whichever is most convenient.
7.1 Connecting to the Internet
7.1.1 GPRS/EDGE/3G
The first time you turn on your phone with a SIM card inserted, it will
automatically configure network service: GPRS, EDGE or 3G. If the network is
not connected, you can touch on Quick setting panel.
To check the network connection you are using, touch Settings More…Mobile
networksAccess Point Names or Network operators.
7.1.2 Wi-Fi
Using Wi-Fi, you can connect to the Internet when your phone is within range
of a wireless network. Wi-Fi can be used on the phone even without a SIM card
inserted.
To turn Wi-Fi on and connect to a wireless network
- Touch on Quick setting panel to get to Settings.
- Touch the switch
beside Wi-Fi to turn on/off Wi-Fi.
- Touch Wi-Fi, detailed information of all detected Wi-Fi networks is displayed in the Wi-Fi networks section.
- Touch a Wi-Fi network to connect to it. If the network you selected is secured, you are required to enter a password or other credentials (contact network operator for details).When finished, touch Connect.
7.2 Browser………………………………
Using Browser, you can enjoy surfing the Web.
To access this function, touch the Browser icon screen.
on the Home
To go to a web page
On Browser screen, touch the URL box at the top, enter the address of the web page, then touch to confirm.
7.3 Connecting to a computer
With the USB cable, you can transfer media files and other files between
internal storage and a computer. Before using MTP or PTP, first mark USB
debugging. Touch SettingsAbout phone, then touch Build number 7 times. Then
touch SettingsDeveloper optionsUSB debugging.
To connect your phone to the computer: · Use the USB cable that came with your
phone to connect the phone
to a USB port on your computer.You will receive a notification that the USB is
connected. · If you use MTP or PTP, your phone will be automatically
connected.
For Windows XP or lower operating systems, you should download and install
Windows Media Player 11 on your computer from the following link:
http://windows. microsoft.com.
All data you have downloaded is stored in File Manager, where you can view
media files (videos, photos, music and others), rename files, install
applications on your phone, etc.
7.4 Sharing your phone’s mobile data connection
You can share your phone’s mobile data connection with a single computer via a
USB cable (USB tethering) or with up to eight devices at once by turning your
phone into a portable Wi-Fi hotspot.
To turn on USB tethering or Wi-Fi hotspot · Connect your phone to the computer
via USB cable. · Touch on Quick setting panel to get to Settings. · Touch
More…Tethering & portable hotspot. · Mark the checkbox of USB tethering or Wi-
Fi hotspot to
activate this function.
These functions may incur additional network charges from your network
operator. Extra fees may also be charged in roaming areas. You can check data
usage by touching SettingsData usage.
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7.5 Sharing information and files by SIDEKICK
Turn on Bluetooth in both your phone and SIDEKICK, then connect them by
Bluetooth. You can check contacts, new messages synchronized from host and
other information in SIDEKICK.
8 Find my location using GPS satellites
To activate your phone’s global positioning system (GPS) satellite receiver: ·
Touch on Quick setting panel to get to Settings. · Access Location access ·
Check Access to my location · Turn on GPS satellites Find your location by
opening Maps:
Use your phone’s GPS satellite receiver to pinpoint your location within an
accuracy as close as several meters (“street level”). The process of accessing
the GPS satellite and setting your phone’s precise location for the first time
will require up to 5 minutes. You will need to stand in a place with a clear
view of the sky and avoid moving. After this, GPS will only need 20-40 seconds
to identify your precise location. Then you can start the navigation to find
the target location.
9 Data backup ……………..
This phone enables you to back up your phone’s settings and other application
data to Google Servers, with your Google Account.
If you replace your phone, the settings and data you’ve backed up are restored
onto the new phone the first time you sign in with your Google Account.
To activate this function: · Touch on Quick setting panel to get to Settings.
· Touch Backup and resetBack up my data to mark the checkbox.
Once activated, a wide variety of settings and data are backed up, including
your Wi-Fi passwords, bookmarks, a list of the applications you’ve installed,
the words you’ve added to the dictionary used by the onscreen keyboard, and
most of the settings configured within the Settings application. If you
deactivated this option, settings are no longer backed up, and any existing
backups are deleted from Google Servers.
10 Factory data reset
To activate factory data reset: · Touch on Quick setting panel to get to
Settings. · Touch Backup and resetFactory data reset · Touch Reset phoneErase
everything
Phone reset will erase all of your personal data from internal phone storage,
including information about your Google Account, any other accounts, your
system and application settings, and any downloaded applications. If you need
to keep the content in your phone storage, please mark Reserve the content of
phone storage.
When you are unable to power on your cellphone, there is another way to
perform a factory data reset by pressing the Volume up key and the Power key
simultaneously until the screen lights up.
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11 Applications &
12 Making the most
Internal storage ….
of your phone ……..
11.1 Applications
With this phone, some built-in Google applications and other third party
applications are available for your convenience.
With the built-in applications, you can: · Communicate with friends · Exchange
messages or emails with friends · Track your location, view traffic
situations, search for locations and
get navigation information to your destination · Download more applications
from Google Play Store and more.
For more information about these applications, please check the online user
manual at: www.alcatelonetouch.com.
11.2 Internal storage
Touch SettingsStorage to display the amount of internal phone storage used by
the operating system, its components, applications (including those you
downloaded), permanent and temporary data.
All personal music, pictures, applications and files will be saved in internal
phone storage.
If a warning message comes up saying that phone memory is limited, you are
required to free up space by deleting some unwanted applications, downloaded
files, etc.
You can download software upgrades for free from the website
(www.alcatelonetouch.com).
12.1 ONE TOUCH Center
ONE TOUCH Center includes: · Contacts
It allows you to back up contact entries so that you don’t have to worry about
losing, breaking, switching phones or changing service providers. · Messages
It frees you from painstakingly inputting text on the keypads. All of your
messages are easily accessible and well-organized. · Photos
It allows you to easily import photos from a PC or the handset and organize
them in different albums for better management. · Videos
It allows you to insert video files from a PC for playback and then upload to
a handset folder. · Music
It allows you to quickly search for your favourites in a PC, manage the
ultimate Library, and enjoy the easiest digital jukebox in your own mobile
way. · Application
It allows you to import downloaded mobile applications and have them installed
into your handset upon synchronization. · Backup
It allows you to back up your contacts, messages, calendar, photos and
applications, then import the backup files to your phone.
Supported Operating Systems
Windows XP/Vista/Windows 7/Windows 8.
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12.2 Upgrade
You can use Mobile Upgrade tool or FOTA Upgrade tool to update your phone’s
software.
12.2.1 Mobile Upgrade
Download Mobile Upgrade from ALCATEL ONE TOUCH website
(www.alcatelonetouch.com) and install it on your PC. Launch the tool and
update your phone by following the step by step instructions (refer to the
User Guide provided together with the tool). Your phone’s software will now
have the latest software.
All personal information will be permanently lost following the update
process. We recommend you backup your personal data using ONE TOUCH Center
before upgrading.
12.2.2 FOTA Upgrade
To access System Updates, please open SettingsAbout phone System updates.
Touch Check for updates, and the phone will search for the latest software. If
you want to update the system, please touch the button Download, after it’s
done please touch Install to complete the upgrade. Now your phone’s software
will have the latest version. You should turn on data connection or connect by
Wi-Fi before searching for updates. Settings for auto-check intervals and
reminders about upgrades are also available once you restart the phone.
If you have chosen auto-check, when the system discovers the new version, the
icon will appear in the status bar. Touch the notification to access the
System Updates directly.
Safety and use………………….
We recommend that you read this chapter carefully before using your phone. The
manufacturer disclaims any liability for damage, which may result as a
consequence of improper use or use contrary to the instructions contained
herein.
· TRAFFIC SAFETY: Given that studies show that using a mobile phone while
driving a vehicle constitutes a real risk, even when the hands-free kit is
used (car kit, headset…), drivers are requested to refrain from using their
mobile when the vehicle is not parked. When driving, do not use your phone and
headphone to listen to music or to the radio. Using a headphone can be
dangerous and forbidden in some areas. When switched on, your phone emits
electromagnetic waves that can interfere with the vehicle’s electronic systems
such as ABS anti-lock brakes or airbags. To ensure that there is no problem: –
do not place your phone on top of the dashboard or within an airbag
deployment area, – check with your car dealer or the car manufacturer to make
sure that
the dashboard is adequately shielded from mobile phone RF energy.
· CONDITIONS OF USE: You are advised to switch off the telephone from time to
time to optimise its performance. Switch the phone off before boarding an
aircraft. Switch the phone off when you are in health care facilities, except
in designated areas. As with many other types of equipment now in regular use,
mobile telephones can interfere with other electrical or electronic devices,
or equipment using radio frequency. Switch the phone off when you are near gas
or flammable liquids. Strictly obey all signs and instructions posted in a
fuel depot, petrol station, or chemical plant, or in any potentially explosive
atmosphere. When the phone is switched on, it should be kept at least 15 cm
from any medical device such as a pacemaker, a hearing aid or insulin pump,
etc. In particular when using the phone, you should hold it against the ear on
the opposite side to the device, if any. To avoid hearing impairment, pick up
the call before holding your phone to your ear. Also move the handset away
from your ear while using the “handsfree” mode because the amplified volume
might cause hearing damage. Do not let children use the phone and/or play with
the telephone and accessories without supervision. Please note that your phone
is a unibody device, the back cover and battery are not removable. Do not
attempt to disassemble your phone. If you disassemble your phone the warranty
will not apply. Also disassembling the phone may damage the battery, and may
cause leakage of substances that could create an allergic reaction.
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Always handle your phone with care and keep it in a clean and dust-free place.
Do not allow your phone to be exposed to adverse weather or environmental
conditions (moisture, humidity, rain, infiltration of liquids, dust, sea air,
etc). The manufacturer’s recommended operating temperature range is -10°C to
+55°C. At over 55°C the legibility of the phone’s display may be impaired,
though this is temporary and not serious. Emergency call numbers may not be
reachable on all cellular networks. You should never rely only on your phone
for emergency calls. Do not open, dismantle or attempt to repair your mobile
phone yourself. Do not drop, throw or bend your mobile phone. Do not use the
phone if the glass made screen, is damaged, cracked or broken to avoid any
injury. Do not paint it. Use only batteries, battery chargers, and accessories
which are recommended by TCT Mobile Limited and its affiliates and are
compatible with your phone model.TCT Mobile Limited and its affiliates
disclaim any liability for damage caused by the use of other chargers or
batteries. Remember to make back-up copies or keep a written record of all
important information stored in your phone. Some people may suffer epileptic
seizures or blackouts when exposed to flashing lights, or when playing video
games. These seizures or blackouts may occur even if a person never had a
previous seizure or blackout. If you have experienced seizures or blackouts,
or if you have a family history of such occurrences, please consult your
doctor before playing video games on your phone or enabling a flashing-lights
feature on your phone. Parents should monitor their children’s use of video
games or other features that incorporate flashing lights on the phones.All
persons should discontinue use and consult a doctor if any of the following
symptoms occur: convulsion, eye or muscle twitching, loss of awareness,
involuntary movements, or disorientation. To limit the likelihood of such
symptoms, please take the following safety precautions: – Do not play or use a
flashing-lights feature if you are tired or need sleep. – Take a minimum of a
15-minute break hourly. – Play in a room in which all lights are on. – Play at
the farthest distance possible from the screen. – If your hands, wrists, or
arms become tired or sore while playing, stop
and rest for several hours before playing again. – If you continue to have
sore hands, wrists, or arms during or after
playing, stop the game and see a doctor. When you play games on your phone,
you may experience occasional discomfort in your hands, arms, shoulders, neck,
or other parts of your body. Follow the instructions to avoid problems such as
tendinitis, carpal tunnel syndrome, or other musculoskeletal disorders.
PROTECT YOUR HEARING
To prevent possible hearing damage, do not listen at high volume levels for
long periods. Exercise caution when holding your device near your ear while
the loudspeaker is in use.
· PRIVACY: Please note that you must respect the laws and regulations in force
in your jurisdiction or other jurisdiction(s) where you will use your mobile
phone regarding taking photographs and recording sounds with your mobile
telephone. Pursuant to such laws and regulations, it may be strictly forbidden
to take photographs and/or to record the voices of other people or any of
their personal attributes, and duplicate or distribute them, as this may be
considered to be an invasion of privacy. It is the user’s sole responsibility
to ensure that prior authorisation be obtained, if necessary, in order to
record private or confidential conversations or take a photograph of another
person; the manufacturer, the seller or vendor of your mobile phone (including
the operator) disclaim any liability which may result from the improper use of
the mobile phone.
· BATTERY: Please note your phone is a unibody device, the back cover and
battery are not removable. Observe the following precautions: – Do not attempt
to open the back cover, – Do not attempt to eject, replace and open battery, –
Do not punctuate the back cover of your phone, – Do not burn or dispose of
your phone in household rubbish or store
it at temperature above 60°C. Phone and battery as a unibody device must be
disposed of in accordance with locally applicable environmental regulations.
This symbol on your telephone, the battery and the accessories means that
these products must be taken to collection points at the end of their life: –
Municipal waste disposal centres with specific bins for these
items of equipment – Collection bins at points of sale. They will then be
recycled, preventing substances being disposed of in the environment, so that
their components can be reused.
In European Union countries: These collection points are accessible free of
charge. All products with this sign must be brought to these collection
points. In non European Union jurisdictions: Items of equipment with this
symbol are not to be thrown into ordinary bins if your jurisdiction or your
region has suitable recycling and collection facilities; instead they are to
be taken to collection points for them to be recycled. CAUTION: RISK OF
EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED
BATTERIES ACCORDING TO THE INSTRUCTIONS.
· CHARGERS Mains powered chargers will operate within the temperature range
of: 0°C to 40°C. The chargers designed for your mobile phone meet with the
standard for safety of information technology equipment and office equipment
use. They are also compliant to the ecodesign directive 2009/125/EC. Due to
different applicable electrical specifications, a charger you purchased in one
jurisdiction may not work in another jurisdiction. They should be used for
this purpose only.
· RADIO WAVES: Proof of compliance with international standards (ICNIRP) or
with European Directive 1999/5/EC (R&TTE) is required of all mobile phone
models before they can be put on the market. The protection of the health and
safety for the user and any other person is an essential requirement of these
standards or this directive. THIS DEVICE MEETS INTERNATIONAL GUIDELINES FOR
EXPOSURE TO RADIO WAVES Your mobile device is a radio transmitter and
receiver. It is designed not to exceed the limits for exposure to radio waves
(radio frequency electromagnetic fields) recommended by international
guidelines. The guidelines were developed by an independent scientific
organization (ICNIRP) and include a substantial safety margin designed to
assure the safety of all persons, regardless of age and health. The radio wave
exposure guidelines use a unit of measurement known as the Specific Absorption
Rate, or SAR. The SAR limit for mobile devices is 2 W/kg.
Tests for SAR are conducted using standard operating positions with the device transmitting at its highest certified power level in all tested frequency bands. The highest SAR values under the ICNIRP guidelines for this device model are:
Maximum SAR for this model and conditions under which it was recorded.
Head SAR
UMTS 900 + Bluetooth + Wi-Fi 0.142 W/kg
Body-worn SAR UMTS 2100 + Bluetooth + Wi-Fi 0.846 W/kg
During use, the actual SAR values for this device are usually well below the values stated above.This is because, for purposes of system efficiency and to minimize interference on the network, the operating power of your mobile device is automatically decreased when full power is not needed for the call. The lower the power output of the device, the lower its SAR value. Body-worn SAR testing has been carried out at a separation distance of 10 mm.To meet RF exposure guidelines during body-worn operation, the device should be positioned at least this distance away from the body. If you are not using an approved accessory ensure that whatever product is used is free of any metal and that it positions the phone the indicated distance away from the body. Organizations such as the World Health Organization and the US Food and Drug Administration have stated that if people are concerned and want to reduce their exposure they could use a hands-free device to keep the phone away from the head and body during phone calls, or reduce the amount of time spent on the phone. For more information you can go to www.alcatelonetouch.com Additional information about electromagnetic fields and public health are available on the following site: http://www.who.int/peh-emf. Your telephone is equipped with a built-in antenna. For optimal operation, you should avoid touching it or degrading it. As mobile devices offer a range of functions, they can be used in positions other than against your ear. In such circumstances the device will be compliant with the guidelines when used with headset or usb data cable. If you are using another accessory ensure that whatever product is used is free of any metal and that it positions the phone at least 10 mm away from the body.
- Regulatory information The following approvals and notices apply in specific regions as noted.
- LICENCES
The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by TCT Mobile Limited and its affiliates is under license. Other trademarks and trade names are those of their respective owners.
ONE TOUCH 8020D Bluetooth
QD ID B021547
The Wi-Fi Logo is a certification mark of the Wi-Fi Alliance. 5 GHz Wi-Fi operation is for indoor use only.
Google, the Google logo, Android, the Android logo, Google Search TM, Google MapsTM, Gmail TM,YouTube, Google Play Store, Google Latitude TM and Hangouts TM are trademarks of Google Inc.
The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License (the text will show when you touch and hold Google legal in Settings About phone Legal information) (1). You have purchased a product which uses the open source (http:// opensource.org/) programs mtd, msdosfs, netfilter/iptables and initrd in object code and other open source programs licensed under the GNU General Public License and Apache License. We will provide you with a complete copy of the corresponding source codes upon request within a period of three years from the distribution of the product by TCT. You may download the source codes from http://sourceforge.net/ projects/alcatel/files/. The provision of the source code is free of charge from internet.
(1) It may not be available according to the countries.
General information ………..
· Internet address: www.alcatelonetouch.com
· Hot Line Number: see “TCT Mobile Services” leaflet or go to
our website. · Address: Room 1910-12A, Tower 3, China HK City, 33 Canton Road,
Tsimshatsui, Kowloon, Hong Kong On our website, you will find our FAQ
(Frequently Asked Questions) section. You can also contact us by e-mail to ask
any questions you may have. An electronic version of this user guide is
available in English and other languages according to availability on our
server: www.alcatelonetouch.com Your
telephone is a transceiver that operates on GSM in quad-band with
850/900/1800/1900 MHz or UMTS in dual-band with 900/2100 MHz.
This equipment is in compliance with the essential requirements and other
relevant provisions of Directive 1999/5/EC.The entire copy of the Declaration
of Conformity for your telephone can be obtained through our website:
www.alcatelonetouch.com.
Protection against theft (1)
Your telephone is identified by an IMEI (phone serial number) shown on the
packaging label and in the phone’s memory. We recommend that you note the
number the first time you use your telephone by entering * # 0 6 # and keep it
in a safe place. It may be requested by the police or your operator if your
telephone is stolen. This number allows your mobile telephone to be blocked
preventing a third person from using it, even with a different SIM card.
Disclaimer
There may be certain differences between the user manual description and the
phone’s operation, depending on the software release of your telephone or
specific operator services. TCT Mobile shall not be held legally responsible
for such differences, if any, nor for their potential consequences, which
responsibility shall be borne by the operator exclusively.This handset may
contain materials, including applications and software in executable or source
code form, which is submitted by third parties for inclusion in this handset
(“Third Party Materials”).All third party materials in this handset are
provided “as is”, without warranty of any kind, whether express or implied,
including the implied warranties of merchantability, fitness for a particular
purpose or use/third party application, interoperability with other materials
or applications of the purchaser and non-infringement of copyright. The
purchaser undertakes that TCT Mobile has complied with all quality obligations
incumbent upon it as a manufacturer of mobile devices and handsets in
complying with Intellectual Property rights. TCT Mobile will at no stage be
responsible for the inability or failure of the Third Party Materials to
operate on this handset or in interaction with any other devices of the
purchaser. To the maximum extent permitted by law, TCT Mobile disclaims all
liability for any claims, demands, suits or actions, and more specifically
but not limited to tort law actions, under any theory of liability, arising
out of the use, by whatever means, or attempts to use, such Third Party
Materials. Moreover, the present Third Party Materials, which are provided
free of charge by TCT Mobile, may be subject to paid updates and upgrades in
the future;TCT Mobile waives any responsibility regarding such additional
costs, which shall be borne exclusively by the purchaser. The availability of
the applications may vary depending on the countries and the operators where
the handset is used; in no event shall the list of possible applications and
software provided with the handsets be considered as an undertaking from TCT
Mobile; it shall remain merely as information for the purchaser. Therefore,
TCT Mobile shall not be held responsible for the lack of availability of one
or more applications wished for by the purchaser, as its availability depends
on the country and the operator of the purchaser.TCT mobile reserves the right
at any time to add or remove Third Party Materials from its handsets without
prior notice; in no event shall TCT Mobile be held responsible by the
purchaser for any consequences that such removal may have on the purchaser
regarding the use or attempt to use such applications and Third Party
Materials.
(1) Contact your network operator to check service availability.
Warranty
Your phone is warranted against any defect or malfunctioning which may occur
in conditions of normal use during the warranty period of twelve (12) months
(1) from the date of purchase as shown on your original invoice.
Batteries (2) and accessories sold with your phone are also warranted against
any defect which may occur during the first six (6) months (1) from the date
of purchase as shown on your original invoice.
In case of any defect of your phone which prevents you from normal use
thereof, you must immediately inform your vendor and present your phone with
your proof of purchase.
If the defect is confirmed, your phone or part thereof will be either replaced
or repaired, as appropriate. Repaired phone and accessories are entitled to a
one (1) month warranty for the same defect. Repair or replacement may be
carried out using reconditioned components offering equivalent functionality.
This warranty covers the cost of parts and labor but excludes any other costs.
This warranty shall not apply to defects to your phone and/or accessory due to (without any limitation):
- Non-compliance with the instructions for use or installation, or with technical and safety standards applicable in the geographical area where your phone is used,
- Connection to any equipment not supplied or not recommended by TCT Mobile Limited,
- Modification or repair performed by individuals not authorised by TCT Mobile Limited or its affiliates or your vendor,
- Modification, adjustment or alteration of software or hardware performed by individuals not authorized by TCT Mobile Limited,
- Inclement weather, lightning, fire, humidity, infiltration of liquids or
foods, chemical products, download of files, crash, high voltage, corrosion,
oxidation…
Your phone will not be repaired in case labels or serial numbers (IMEI) have been removed or altered.
There are no express warranties, whether written, oral or implied, other than this printed limited warranty or the mandatory warranty provided by your country or jurisdiction.
In no event shall TCT Mobile Limited or any of its affiliates be liable for indirect, incidental or consequential damages of any nature whatsoever, including but not limited commercial or financial loss or damage, loss of data or loss of image to the full extent those damages can be disclaimed by law.
Some countries/states do not allow the exclusion or limitation of indirect, incidental or consequential damages, or limitation of the duration of implied warranties, so the preceding limitations or exclusions may not apply to you.
(1) The warranty period may vary depending on your country. (2) The life of a
rechargeable mobile phone battery in terms of
conversation time standby time, and total service life, will depend on the
conditions of use and network configuration. Batteries being considered
expendable supplies, the specifications state that you should obtain optimal
performance for your phone during the first six months after purchase and for
approximately 200 more recharges.
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Troubleshooting……………….
Before contacting the service centre, you are advised to follow the
instructions below:
- You are advised to fully charge (
) the battery for optimal
operation.
- Avoid storing large amounts of data in your phone as this may
affect its performance.
- Use Factory date reset and the upgrade tool to perform phone
formatting or software upgrading (to reset factory data, hold down
the power key and the Volume up key at the same time). ALL
User phone data: contacts, photos, messages and files, downloaded
applications will be lost permanently. It is strongly advised to fully
backup the phone data and profile via ONE TOUCH Center before
doing formatting and upgrading.
and carry out the following checks:
My phone cannot be switched on or is frozen · When the phone cannot be
switched on, charge for at least 20
minutes to ensure the minimum battery power needed, then try
to switch on again. · When the phone falls into a loop during power on-off
animation
and the user interface cannot be accessed, press and hold the
Volume down key to enter Safe Mode.This eliminates any abnormal
OS booting issues caused by 3rd party APKs. · If neither method is effective,
please reset the phone using the
Power key and the Volume up key, (holding both together).
My phone has not responded for several minutes · Restart your phone by pressing and holding the Power key.
My phone turns off by itself · Check that your screen is locked when you are
not using your
phone, and make sure the Power key is not accidentally contacted
while the screen is unlocked. · Check the battery charge level.
My phone cannot charge properly · Make sure that your battery is not
completely discharged; if the
battery power is empty for a long time, it may take around 20
minutes to display the battery charger indicator on the screen. · Make sure
charging is carried out under normal conditions (0°C
to +40°C). · When abroad, check that the voltage input is compatible.
My phone cannot connect to a network or “No service” is displayed · Try
connecting in another location. · Verify the network coverage with your
operator. · Check with your operator that your SIM card is valid. · Try
selecting the available network(s) manually · Try connecting at a later time
if the network is overloaded.
My phone cannot connect to the Internet · Check that the IMEI number (press
*#06#) is the same as the one
printed on your warranty card or box. · Make sure that the internet access
service of your SIM card is
available. · Check your phone’s Internet connecting settings. · Make sure you
are in a place with network coverage. · Try connecting at a later time or
another location.
Invalid SIM card · Make sure the SIM card has been correctly inserted (see
“Inserting
or removing the SIM card”). · Make sure the chip on your SIM card is not
damaged or scratched. · Make sure the service of your SIM card is available.
Unable to make outgoing calls · Make sure you have dialled a valid number and
have touched Call. · For international calls, check the country and area
codes. · Make sure your phone is connected to a network, and the network
is not overloaded or unavailable. · Check your subscription status with your
operator (credit, SIM
card valid, etc.). · Make sure you have not barred outgoing calls. · Make sure
that your phone is not in airplane mode.
Unable to receive incoming calls · Make sure your phone is switched on and
connected to a network
(check for overloaded or unavailable network). · Check your subscription
status with your operator (credit, SIM
card valid, etc.). · Make sure you have not forwarded incoming calls. · Make
sure that you have not barred certain calls. · Make sure that your phone is
not in airplane mode.
The caller’s name/number does not appear when a call is received · Check that
you have subscribed to this service with your
operator. · Your caller has concealed his/her name or number.
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I cannot find my contacts · Make sure your SIM card is not broken. · Make sure
your SIM card is inserted properly. · Import all contacts stored in SIM card
to phone.
The sound quality of the calls is poor · You can adjust the volume during a
call by pressing the Volume
Up/Down key. · Check the network strength . · Make sure that the receiver,
connector or speaker on your phone
is clean.
I am unable to use the features described in the manual · Check with your
operator to make sure that your subscription
includes this service. · Make sure this feature does not require an ALCATEL
ONE
TOUCH accessory.
When I select a number from my contacts, the number cannot be dialled · Make
sure that you have correctly recorded the number in your file. · Make sure
that you have selected the country prefix when calling a
foreign country.
I am unable to add a contact in my contacts · Make sure that your SIM card
contacts are not full; delete some
files or save the files in the phone contacts (i.e. your professional or
personal directories).
My callers are unable to leave messages on my voicemail · Contact your network
operator to check service availability.
I cannot access my voicemail · Make sure your operator’s voicemail number is
correctly entered
in “Voicemail number”. · Try later if the network is busy.
I am unable to send and receive MMS · Check your phone memory availability as
it might be full. · Contact your network operator to check service
availability and
check MMS parameters. · Verify the server centre number or your MMS profile
with your
operator. · The server centre may be swamped, try again later.
SIM card PIN locked · Contact your network operator to obtain the PUK code
(Personal
Unblocking Key).
I am unable to connect my phone to my computer · Install ALCATEL ONE TOUCH
Center. · Check that your USB driver is installed properly. · Open the
Notification panel to check if the ONE TOUCH Center
Agent has been activated. · Check that you have marked the checkbox of USB
debugging.
To access this function, touch SettingsAbout phone, then touch Build number 7
times. Then touch SettingsDeveloper optionsUSB debugging. · Check that your
computer meets the requirements for ALCATEL ONE TOUCH Center Installation. ·
Make sure that you’re using the right cable from the box.
I am unable to download new files · Make sure there is sufficient phone memory
for your download. · Check your subscription status with your operator.
The phone cannot be detected by others via Bluetooth · Make sure that
Bluetooth is turned on and your phone is visible
to other users. · Make sure that the two phones are within Bluetooth’s
detection
range.
How to make your battery last longer · Make sure you follow the complete
charge time (minimum 2.5
hours). · After a partial charge, the battery level indicator may not be
exact.
Wait for at least 20 minutes after removing the charger to obtain an exact
indication. · Adjust the brightness of screen as appropriate · Extend the
email auto-check interval for as long as possible. · Update news and weather
information on manual demand, or increase their auto-check interval. · Exit
background-running applications if they are not being used for a long time. ·
Deactivate Bluetooth,Wi-Fi, or GPS when not in use.
The phone will become warm following prolonged calls, game playing, internet
surfing or running other complex applications. · This heating is a normal
consequence of the CPU handling
excessive data. Ending above actions will make your phone return to normal
temperatures.
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ALCATEL is a trademark of Alcatel-Lucent and is used under license by TCT
Mobile Limited.
© Copyright 2013 TCT Mobile Limited All rights reserved
TCT Mobile Limited reserves the right to alter material or technical
specification without prior notice.
All “Signature” ringtones embedded in this phone have been composed, arranged
and mixed by NU TROPIC (Amar Kabouche).
References
- Microsoft Corporation
- Open Source Initiative – The steward of the Open Source Definition, setting the foundation for the Open Source Software ecosystem.
- Compare, Download & Develop Open Source & Business Software - SourceForge
- Home | Alcatel Mobile | Alcatel 1S | Alcatel 1X | Alcatel 3
- MWF - SAR Tick
- Manual-Hub.com – Free PDF manuals!