SPAN 1-00800-xx 2nd Generation Smart Electrical Panel Instruction Manual
- June 17, 2024
- SPAN
Table of Contents
- 1-00800-xx 2nd Generation Smart Electrical Panel
- IMPORTANT SAFETY INSTRUCTIONS
- ABOUT YOUR SPAN PANEL
- PREPARING TO INSTALL
- INSTALLATION
- TROUBLESHOOTING & SERVICING
- APPENDIX A: CIRCUIT BREAKER COMPATIBILITY
- APPENDIX B: SURGE PROTECTIVE DEVICE COMPATABILITY
- APPENDIX C: MAIN LUG PART
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
SPAN Panel Installation Manual
for 2nd Generation models
(1-00800-xx)
1-00800-xx 2nd Generation Smart Electrical Panel
PRODUCT SPECIFICATIONS
All specifications and descriptions contained in this document are accurate
at the time of publication. In the interest of product improvement, SPAN
reserves the right to make product modifications at any time without advance
notice.
For the latest SPAN product and installation documents, visit: www.span.io
/partner-portal
For errors or omissions, contact support@span.io
For complete product specifications and information on product listing and
certification, refer to the Product Datasheet at
www.span.io.
SPAN assumes no liability for injury or property damage due to installation or
service attempted by unqualified individuals, or due to a failure of
installers or service technicians to properly follow safety, installation and
service instructions.
© 2021 SPAN.IO, Inc. All rights reserved.
All information in this document is subject to copyright and other
intellectual property rights of SPAN.IO, Inc. This material may not be
modified, reproduced or copied, stored in a retrieval system, or transmitted,
in whole or in part, without the prior written permission of SPAN.IO.
Additional information is available upon request.
Trademarks
The following are trademarks or registered trademarks of SPAN in the United
States and other countries.
SPAN, SPAN.IO, SPAN Panel|
---|---
All other trademarks in this document are the property of their respective owners, and their use within does not imply endorsement of their products or services. The unauthorized use of any trademark displayed in this document or on the product is strictly prohibited.
Electronic Device Waste Disposal
Proper disposal of electronic equipment is required. Refer to local codes for
disposal requirements. To arrange for proper disposal of this product, contact
your local authorities or dealer for proper disposal requirements.
Warranty
To secure the full product warranty, the SPAN Panel must be registered by
completing the commissioning process, which sends system information to SPAN.
For complete warranty information, refer to the Product Warranty at
www.span.io.
IMPORTANT SAFETY INSTRUCTIONS
SAVE THESE INSTRUCTIONS
Follow these instructions during installation, maintenance and operation of
the equipment.
This section contains safety information that must be observed at all times
when working on or using the equipment.
In Case of Fire or other emergency:
If safe to do so, switch off the main or upstream breaker for the panel.
Contact the fire department or other required emergency response team.
Evacuate the area and alert others in the area.
In case of unusual noise, smell or smoke:
Ensure nothing is in contact with the SPAN Panel or other equipment.
Ventilate the space.
Contact your installer or SPAN Customer Support.
Symbols Used
These symbols indicate important safety information in the documentation or on
the equipment:
| WARNING: Indicates a situation where failure to follow instructions or
use proper materials may be a safety hazard that may result in serious
injury, loss of life, or destruction of equipment. Use caution and do not
proceed until the indicated conditions or required procedures are fully
understood and met.
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| CAUTION: Indicates a situation where failure to follow instructions or
use proper materials may be a safety hazard that may result in minor injury
or damage to equipment. Do not proceed until the indicated conditions or
required procedures are fully understood and met.
| NOTE: Indicates an important step or additional information that
highlights best practices or procedures. Follow instructions carefully.
| RISK OF ELECTRIC SHOCK: Indicates components that present risk of electric
shock.
| PROTECTIVE CONDUCTOR TERMINAL: Indicates location of grounding connection on
the equipment.
| REFER TO INSTRUCTIONS: Indicates that user should refer to operating or
installation instructions before proceeding.
ATTENTION: Read all instructions and cautionary markings in this document and on theequipment before installing the SPAN Panel. Failure to do so may result in equipment damage, electric shock, serious injury, or loss of life. Failing to follow any of these instructions may also void the warranty.
All installations must conform to the laws, regulations, codes and standards applicable in the jurisdiction of installation. Before starting an installation, consult a local building or electrical inspector for current requirements. Local codes may vary but are adopted and enforced to promote safe electrical installations. A permit may be needed to do electrical work, and some codes may require an inspection of the electrical work.
Jurisdiction | Code |
---|---|
United States | National Electrical Code (ANSI/NFPA 70) |
General
| WARNING: Risk of electric shock. Risk of fire. Only qualified
electrical personnel should install, troubleshoot, service, or replace the
equipment.
WARNING: Risk of electric shock. Apply appropriate personal protective
equipment (PPE) and follow safe electrical work practices during installation
and service. Turn off all power supplying this equipment before working on or
inside equipment. Always use a properly rated voltage sensing device to
confirm power is off. Replace all devices, covers, and doors before turning
on power to the equipment.
WARNING: To protect the equipment and its components from damage when
transporting, handle with care. To help prevent damage, leave all equipment
in its shipping packaging until it is ready to be installed.
WARNING: Inspect the equipment for damage before installing. Do not
install the equipment if it has been damaged in any way.
WARNING: Do not insert foreign objects into any part of the equipment.
WARNING: Do not expose the equipment or any of its components to direct
flame.
WARNING: Do not attempt to open, disassemble, repair, tamper with, or
modify the equipment other than what is permitted in this manual. The
equipment contains no user-serviceable parts other than field-installed
circuit breakers.
Contact the installer who installed the equipment for any repairs.
WARNING: Do not connect life-support systems, other medical equipment, or
any other use where product failure could lead to injury to persons or loss
of life to circuits which can be remotely switched.
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| CAUTION: Do not use solvents to clean the equipment or expose the
equipment to flammable or harsh chemicals or vapors. Do not allow petroleum-
based paints, solvents, or sprays to contact nonmetallic parts of the
equipment.
CAUTION: Do not use parts or accessories other than those specified for
use with the equipment.
Installation and Use
| WARNING: Risk of electric shock. Risk of fire. Only use electrical
system components approved for wet locations.
WARNING: Risk of electric shock. Risk of fire. Ensure that all wiring is
correct and that none of the wires are pinched or damaged.
WARNING: Risk of electric shock. Risk of fire. Before making any
connections verify that the circuit breaker(s) are in the off position.
Double check all wiring before applying power.
WARNING: Risk of electric shock. Improper servicing of the equipment or
its components may result in a risk of shock or fire. To reduce these risks,
disconnect all wiring before attempting any maintenance or cleaning.
WARNING: Risk of electric shock. Always de-energize the equipment before
servicing. While connectors are rated for disconnect under load, it is best
practice to de-energize before disconnecting.
WARNING: Risk of electric shock. Do not use equipment in a manner not
specified by the manufacturer. Doing so may cause injury or loss of life, or
damage to equipment.
WARNING: Risk of electric shock. To maintain the warranty, do not modify
the deadfront other than to remove filler plates as needed.
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| NOTE: The equipment is intended to operate with a connection to the
internet.
Failure to maintain an internet connection may impact performance.
NOTE: This device complies with part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) This device may not cause
harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation. Changes
or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
Environmental Conditions
| WARNING: This equipment is intended for operation in an environment
having a minimum temperature of –30°C (–22°F) and a maximum temperature of
50°C (122°F).
WARNING: Install the equipment in a location that prevents damage from
flooding. Ensure that no water sources are above or near the equipment,
including downspouts, sprinklers, or faucets.
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ABOUT YOUR SPAN PANEL
The SPAN Panel is an intelligent breaker panel with integrated connectivity,
monitoring, and control for home loads, solar PV generation, energy storage,
electric vehicle charging equipment, and the utility grid. SPAN is wall-
mounted and similar in size, weight, and configuration to traditional
electrical panels, allowing it to be installed in place of a typical
120/240VAC breaker panel using standard tools and materials.
SPAN Panel installations can be designed to support both DC-coupled energy
storage systems (where the solar generation and battery storage systems are
managed by a single inverter) and AC-coupled systems (where the solar
generation and battery storage systems each have their own inverter). See
Storage System Integration Manual for complete details.
PREPARING TO INSTALL
-
Unpacking and Inspecting the Panel
Inspect the packaging and SPAN Panel for damage. Ensure you have received the following components:
● SPAN Panel (with main bonding jumper pre-installed) and door (packaged separately)
● Getting Started card (with instructions for homeowner to download SPAN Home App)
● Breaker label schedule sheet
● Accessories:
● (2) SquareD service entrance barrier covers (pre-installed)
● SquareD 200 A main breaker (pre-installed)
● Spare fastener kit
WARNING: If the unit is damaged in any way, do not proceed with the installation. Contact SPAN for further instructions. -
Installation Requirements
Internet Connection
The SPAN Panel requires an internet connection to enable monitoring and control features, and to receive the latest software updates.
Be sure to register the product to establish communication with SPAN. Failure to do so may affect product performance or affect the terms of the warranty. If a Wi-Fi signal is not available at the install location, establish an Ethernet connection between the SPAN Panel and the customer’s router. Cellular LTE should only be relied on as a backup connection.
Required Equipment
● Branch circuit breakers for load and generation circuits. See Selecting Breakers.
● Main breaker (100–200 A) using SquareD type QOM2 breakers
● Conduit and fittings suited to the installation
● Four #10 lag bolts or screws, 3 inches long (depending on attachment wall) for panel mounting, and washers (for use between fasteners and enclosure)
● Conductors rated to minimum of 75°C. See table below and markings on breakers for acceptable wire gauge.
● Cable for communication between the SPAN Panel and solar inverter(s) (Minimum 300 V rated, shielded, twisted-pair, copper, 22–16 AWG)
● Smartphone or tablet with SPAN Installer App for commissioning
Personal Protective Equipment (PPE) should be worn by all persons at the installation site and properly rated for residential applications.
Required Tools
● Torquing tools capable of 20–275 in-lbs (2.3–31.1 Nm)
● Allen bits (3/8-inch and 5/16-inch)
● Phillips, slotted, and square-drive driver
● Standard installation tools: wire cutters/strippers, multimeter, stud finder, level, tape measure, marker, and flashlight
NOTE: Verify that the site mechanical, electrical, and clearance
requirements outlined in this document and the product datasheet are
compatible at the planned installation location.
NOTE: Install only compatible circuit breakers, conductors, and other
accessories. Failure to do so may affect safety, product performance, and may
void the warranty.
NOTE: NEMA 3R rated conduit fittings are required for outdoor
installations.
NOTE: For 22 kA short-circuit rating, branch breakers must be series-
listed with the SquareD main breaker. Otherwise, rating will be 10 kA.
Element | Rating |
---|---|
Site Electrical Service | 240/120 V, 60 Hz split-phase |
Service Feed | 200 A maximum |
Internal Bussing | 225 A maximum |
Overcurrent Protection (Main Breaker) | 100 – 200 A |
Location | Indoor or Outdoor (NEMA 3R) |
Ambient Temperature | –22°F to 122°F (–30°C to 50°C) |
Enclosure Dimensions | 998 x 362 x 153 mm (39.3 x 14.3 x 6.0 in) |
Flush Trim Kit Dimensions (on wall) | 1123 x 405 mm (44.2 x 15.9 in) |
Weight (without circuit breakers) | 34 kg / 75 lbs (38 kg / 84 lbs fully |
populated with breakers)
CAUTION: Follow all local codes and standards when planning for and
installing the SPAN Panel.
CAUTION: Do not exceed panel capacity. Ensure that the installation
conforms to applicable code, and that appropriate overcurrent protection is in
place.
Dimensions, Clearances, and Access
- Do not install the SPAN Panel near an emergency exit or other building evacuation route.
- Do not install the SPAN Panel in a location or place any objects near it that would prevent its door from opening to 90°, or that would restrict access to the unit.
- Do not mount objects on the wall within the minimum required clearances indicated below, with the exception of items required by the installation, such as electrical conduit or junction boxes.
- Do not recess the SPAN Panel beyond the door hinges.
NOTE: The door may be configured to open from either direction. Ensure door may swing open to 90° per NEC 110.26(A)(2)
Accessories
The following accessories may be used with SPAN Panels:
Part | Manufacturer Part Number |
---|---|
SPAN Flush Mount Trim Kit | SPAN PN: 1-01046 |
SPAN Networking Kit (for multi-Panel sites) | SPAN PN: 1-00921 |
Service entrance barrier cover | SquareD PN: PKSB1HA |
Filler plate for branch breaker knockouts | SquareD PN: HOMFPCP |
Add-on Neutral / GND lugs (Field-installed) | ILSCO NBST-2/0 |
SquareD HOM100AN
GE TLK20
Add-on GND bar kit (Field-installed)| UL Recognized ground bars may be
installed by tapping threaded holes in
the SPAN Panel enclosure, according to NEC requirements.
Powerline Ethernet Adapter Kit| Recommended options:
TP-Link AV1000
TP-Link AV600
INSTALLATION
- Mounting the Panel
Remove the Deadfront
● Using a flat screwdriver, loosen the single deadfront fastener screw and remove the deadfront cover.
Mount the Unit
● Ensure the wall space can accommodate the flush section without interference from pipes or conductors inside the wall space.
● Using a drill and level, mount the SPAN Panel enclosure on the wall, observing site and mechanical requirements, and applicable building codes. Secure the unit at all 4 mounting points.
● When flush mounting, drill ¼” pilot holes, marked by interior markings of the panel. Install fasteners through the side walls to secure the panel to the studs, as shown below.
WARNING: Risk of electric shock. If you are replacing an existing
electrical panel, make sure power is turned off before removing the old panel
and when installing the SPAN Panel. Always make sure all electrical equipment
is safely deenergized before beginning work
CAUTION: The unit must be installed within 10 degrees of vertical, and level
from side-to-side.
CAUTION: The SPAN Panel enclosure and backplate must both be installed
upright.
NOTE: Verify the wall’s fire rating prior to mounting. Surface mount the
SPAN Panel to comply with local building and fire codes where applicable.
Install Conduit
● The SPAN Panel allows conduit entry through the top, bottom, lower sides,
and rear section of the panel.
● Before removing knockouts, plan conduit routes and corresponding knockout
locations and sizes on the enclosure. Be sure to allow adequate clearance for
conduit routing and anchoring. Conduit installation must comply with
applicable fill limits and electrical codes.
CAUTION: Do not punch conduit holes in any location on the enclosure that
would allow moisture to enter the unit.
CAUTION: Follow guidance in NEC Chapter 3 and any local AHJ requirements
for cable type selection. Consider exterior surface and flush mounted
installations as wet/damp conditions and use conduit accordingly. When
installed in wet/damp locations cable routed through the bottom face must be
wet- or damp-rated.
NOTE: Additional conduit holes can be punched in the top sections of the
panel. Note the locations of antennas and wires inside the panel before
cutting. Be careful to keep metal shards from coming into contact with any
energized parts. Use appropriate fittings for the location.
NOTE: Use care when drilling and confirm that fittings are the correct
size and NEMA rating for the installation location before proceeding.
NOTE: Part numbers 1-00800-10 and earlier are compatible with Square D
A-Series threaded conduit hubs.
-
Using the Panel as Service Equipment
Verify Neutral-to-Ground Bonding
● When used as service equipment, ensure the factory-installed main bonding jumper is securely in place.
● When not used as service equipment, remove the main bonding jumper.
WARNING: When the SPAN Panel is not installed as service equipment, the factory-installed main bonding jumper MUST be removed. In this case, ensure Neutral and Ground are properly bonded at the upstream service equipment.
CAUTION: Do not modify or rewire any factory-installed connections except the main bonding jumper.
NOTE: When the SPAN Panel is installed as service equipment, ensure the panel’s main breaker is appropriately labeled as “SERVICE / MAIN DISCONNECT” -
Selecting Breakers
● The SPAN Panel accepts a 100–200 A main breaker and up to 32 branch breakers in the panel for load circuits.
● Install each branch breaker by rocking it down to seat it fully onto the busbar stab and engaging the clips that hold it in position. Ensure each breaker is firmly in place.
CAUTION: Install only listed and labeled circuit breakers compatible with the SPAN Panel. Branch circuits must not exceed the load limits specified below.
Maximum Load per Branch Circuit Load Type| Maximum Load
---|---
General Use| 90 A
Full Load Inductive/Motor Amps| 60 A
Locked Rotor Inductive/Motor Amps| 270 A
Breakers Listed for Use
SPAN is multi-listed for use with 1-inch (2.54 cm) standard, tandem, AFCI, and
GFCI branch circuit breakers from Siemens/Murray, Eaton, and SquareD types
listed in table below. See Appendix A for complete details on breaker
compatibility and short circuit rating.
**Branch Circuit Breakers (including AFCI/GFCI)*** | Main Circuit Breaker |
---|
● SquareD type HOM, HOMT
● Eaton type BR, BD, BQ
● Siemens/Murray type QP, QT| SquareD QOM2 type:
● 100 A QOM2100VH
● 125 A QOM2125VH
● 150 A QOM2150VH
● 175 A QOM2175VH
● 200 A QOM2200VH
- SPAN Panels manufactured with Serial Number (SN) xx-2223-xxxxx (middle 4 digits) and higher are not compatible with any plug-on neutral style branch circuit breakers. When AFCI/GFCI branch breakers are required, a pigtail neutral breaker style must be installed with the neutral pigtail wire connected to the panel’s neutral wiring terminal bar.
CAUTION: Use only appropriately sized, compatible circuit breakers
according to the type of load. Ensure breaker selection is in accordance with
NEC, CEC, and local code articles for any field modifications. Additional or
replacement breakers should be of the same manufacturer, type designation,
and equal or greater interrupting rating.
CAUTION: Refer to the specific breaker location instructions for each
grid-forming hybrid inverter in the Storage System Integration Manual. Hybrid
inverter breaker(s) must be connected to the position(s) indicated for the
system to operate as intended.
Installing a Main Breaker
The SPAN Panel must have either a main breaker installed (see above for
compatible main breakers) or a SPAN Main Lug Assembly.
Main breakers and Main Lug parts may be field installed according to this
manual.
To remove:
o Remove the two (2) L1/L2 fastening nuts using a 7/16-inch hex socket.
o Remove the fastening screw using a #2 Philips bit.
o Slide the main breaker or min lug kit downwards.
To install:
o Insert the main breaker or main lug part as show below.
o Install the (1) Phillips #2 fastening screw, torquing to 31 in-lbs (3.5
N-m).
o Install the two (2) fastening nuts and washers, torquing to 45 in-lbs (5.1
N-m) using a 7/16-inch hex socket.
NOTE: Use
a torque tool to avoid over-torquing the main breaker fasteners.
CAUTION: Maximum current rating of the main breaker and main lug
configuration is 200A. Bussing is rated to 225A.
- Wiring the Panel
Size all conductors with reference to the overcurrent protection device, ampacity, and voltage drop requirements in accordance with all local electrical codes. Use conductors rated to minimum of 75°C.
● Connect supply-side Line 1 and Line 2 conductors to the main breaker terminals.
● Connect supply Neutral and Ground conductors to their respective terminal blocks.
● Refer to the table below for suitable conductor gauges and torque requirements.
● SPAN sub-feed lugs are rated to 200A max.
WARNING: Risk of electric shock. Check that all circuits are de-energized before wiring including generation equipment such as solar inverters and storage batteries.
CAUTION: The SPAN Panel is only intended for use on 120/240 V split-phase electrical service.
● Connect Line conductors for all circuits to the respective breaker.
● Connect Neutral and Ground conductors to their respective wire terminals.
● Once all conductors are connected and secured, check that there are no exposed conductors or stray wires. Clean up conductor routing to ensure no wires will be pinched when re-assembling the autotransformer cabinet and deadfront assembly.
NOTE: Keep track of circuit labelling. This information will be required during commissioning.
Terminal Wire Gauge, Strip Lengths, and Torque Values| Terminal name| Wire gauge (AWG)| Wire strip length| Tool| Torque value in-lbs (Nm)
---|---|---|---|---|---
A
| Main Breaker| See instructions on breaker
SPAN Main Lug Part| #6 – 250 kcmil| 1.25 in (32 mm)| 3/8-in hex| 250 (28.2)
B| Main Neutral & Main GND terminal| #6 – 250 kcmil| 1.25 in (32 mm)| 3/8-in
hex| 250 (28.2)
C| Larger Neutral terminals| #14 – 1/0| 0.75 in (20 mm)| 5 mm slotted| 35
(4.0) for #14-10
40 (4.5 ) for #8
45 (5.1) for #6-4
50 (5.6) for #3-1/0
D| Smaller Neutral terminals & GND terminal block| #14 – 4| 0.5 in (12 mm)| 5
mm slotted| 20 (2.3) for #14-10
25 (2.8) for #8
35 (4.0) for #6-4
E| Feed-through lugs (L1/L2)| #6 – 250 kcmil| 1.25 in (32 mm)| 5/16-in hex|
250 – 275 (28.2 – 31.1)
NOTE: Torque circuit breaker terminals to values specified on the breakers.
NOTE: Terminals integral to the Span panel are suitable for 60/75ºC AL/CU
wire. Refer to circuit breaker markings for breaker terminals’ temperature
rating.
- Communication Wiring
● Use minimum 300 V rated, shielded, twisted-pair, copper conductors only for communication wiring.
● Connecting the SPAN Panel to the Internet with a wired Ethernet is strongly recommended.
● There are two variations of the RS-485 terminal, a 10-position fixed version and a 9-position pluggable version. See below for wiring details.
● SPAN Panels P/N 01-00800-09 and higher have a dedicated Ethernet port (ETH-1) for Aux Comms. A USB-Ethernet dongle (P/N: 3-01008) for Aux Comms is only required for SPAN Panels P/N 01-00800-08 and lower.
NOTE: To insert wiring into the fixed RS485 terminal, use a 2mm flat head driver to depress the green tab while inserting the stripped wire (see image below for reference).
To insert wiring into the pluggable RS485 terminal, remove the connector and use a 2mm flat head driver or a wire stripper to depress the orange tab while inserting the stripped wire.
Linking Multiple SPAN Panels
A SPAN Networking Kit (see SPAN Accessories) is required to be installed to connect multiple SPAN Panels together
● The SPAN Networking Kit router has been specially configured to have an IP of 192.168.50.1 so that it leases an IP to connected devices within a certain DHCP address range (192.168.50.x).
● Up to four SPAN Panels can be used with one SPAN Networking Kit.
● Connection issues can occur when multiple Networking Kits are connected to the same home router.
For sites with more than 4 SPAN Panels, consider either of the following options:
1. Simply use a standard network switch connected to the Networking Kit to increase the number of connections to the router (i.e., Netgear GS305 or P-Link TL-SG105).
2. A second Networking Kit can be used and configured to a different subnet (see Multi-Panel Application Note).
Series panels:
1. Each panel must be commissioned independently by scanning the panels’ QR codes in the Installer App.
2. Record in the Installer App any panels which are installed downstream of a SPAN main panel and note the upstream panel serial number.
3. Battery backup must be connected only to the main SPAN Panel, not to downstream SPAN sub-panels.
4. SPAN sub-panels must be commissioned in the “Panel Only” configuration.
Parallel and multi-home panels:
1. Each panel must be commissioned independently by scanning the panels’ QR codes in the Installer App.
2. Battery backup can be connected to either or both SPAN Panels. Note, power and energy cannot be shared in Off-grid Mode in this configuration.
NOTE: The homeowner’s email address will need to be inputted for every
SPAN Panel that is commissioned.
NOTE: Homeowners will only receive one email to access the SPAN Home App.
-
Configuring the Door Swing Direction
To configure the door to open from the other direction:
● Using a #2 Philips driver, remove the 2 hinge brackets and 2 latch brackets from the enclosure.
● Re-install the hinge and latch brackets on the desired side, tightening each screw (2 per bracket) and torque to 26.5 in-lbs (3 Nm).
● On the inside of the door, remove and swap the mating hinge and latch hardware, and re-install and torque to 26.5 in-lbs (3 Nm).
-
Installing the Flush Mount Trim Kit
The Flush Mount Trim Kit (PN: 1-01046) is used for indoor installations to easily cover square holes cut into the wall during installation.
The overall dimensions when mounted are 1123 x 405 mm (44.2 x 15.9 in).
• Place the two (2) metal Trim Mounting Brackets directly against the SPAN Panel’s top and bottom faces, using the triangular decals to center.
• Affix the upper and lower Trim Mounting Brackets to the wall or stud using four (4) mounting screws.
• Snap the Trim Piece in place, ensuring all four mounting sockets are fully engaged.
-
Final Inspection and Closing the Unit
● Confirm that all connections are correct, properly grounded, and secure.
● Replace the deadfront and securing using the flathead screw.
● Install the door by sliding down onto the hinges.
● Only after fully replacing the deadfront assembly, restore power.
● Lock the panel closed with the hasp at the bottom of the panel door using a lock provided by the homeowner.
WARNING: Risk of electric shock. Do not modify the deadfront other than to configure the door hinges or to remove or replace breaker filler plates, as needed. -
Commissioning
The Panel must be configured with the SPAN Installer App prior to use.
Download the SPAN Installer App from www.span.io/span- apps
Follow the on-screen instructions. When prompted to connect to the panel, refer to the panel Serial Number located on the product label inside of the door.
NOTE: When SPAN’s relays open/close they will sound like a digital camera taking a photo. When SPAN transitions on- or off-grid, several relays may open/close at once which sounds like a digital camera taking multiple photos. This is normal.
TROUBLESHOOTING & SERVICING
For additional troubleshooting and support visit
www.support.span.io
Communication with the SPAN Panel
Follow these troubleshooting steps to establish communication and verify
operation of the SPAN Installer App:
- Wait at least 3 minutes after powering on before attempting to connect to the Panel.
- Ensure the panel is connected to the internet, using the Installer App.
- Ensure the battery backup system is communicating with the SPAN Panel using the Installer App.
- Ensure all circuits and circuit locations are correctly identified in the Installer App.
- To restart the system, press and hold the Reset button for 10 seconds (see “Resetting the System” below).
For further assistance, contact support@span.io.
WARNING: Do not attempt to open, disassemble, repair, tamper with, or
modify the equipment. The equipment contains no user-serviceable parts other
than field-installed breakers. Contact the installer who installed the
equipment for any repairs. Only qualified electrical personnel should remove
the deadfront panel.
Status LEDs
Indication | Label | LED Color | LED State | Note |
---|
Main Power
| | Green| Solid| Main PCBA powered
Off| Off| No AC power to panel
Warning| | Green| Solid| Fault: Hybrid inverter and/or autotransformer
automatically disconnected from main bussing.
Off| Off| Normal operation
Grid Status| | Green| Solid| Grid voltage detected
Off| Off| Grid voltage not detected
Gateway Power| | Green| Solid| Gateway PCBA powered
Off| Off| No power to Gateway PCBA
(Future Use)| | —| —| —
(Future Use)| | —| —| —
Resetting the System
If it becomes necessary to restart the system use a small tool to press the
Reset button, located below the communication terminals.
Hold the button for 10 full seconds before releasing.
Overriding the Grid Disconnect Relay
If it is necessary to manually reconnect your home to the grid, SPAN Support
may direct you to operate the manual override in the SPAN Panel.
- To reconnect to the grid manually, peel away the protective label, insert a large flathead screwdriver, and turn counterclockwise until you hear a click.
CAUTION: Do not remove the protective label or operate the manual
override unless directed to do so by SPAN Support.
Improper operation of the manual override may damage the unit.
Adding, Removing, or Changing Branch Circuit Breakers
Branch circuit position numbers are labelled adjacent to the breaker. A
specific space location can be associated with the physical circuit position
in the SPAN Panel by viewing the space in either the SPAN Installer or SPAN
Home app.
To add, remove, or change branch circuit breakers:
- Follow instructions above in this manual to select, install, and wire circuit breakers.
- Use the SPAN Installer app to make changes to the branch breakers, following on screen instructions.
Homeowners should be instructed to contact SPAN Support for any future branch breaker additions, removals, or changes.
CAUTION: To perform routine service or maintenance on circuits, confirm that the corresponding circuit breakers are switched off. Powering down circuits using the SPAN internal relays should not be considered a suitable Off position for servicing equipment.
APPENDIX A: CIRCUIT BREAKER COMPATIBILITY
SPAN has been evaluated per the UL Standard for Panelboards for use with the branch breaker types below in Table A.1.
Informational notes:
- National Electric Code (NFPA 70) does not prohibit the use of different branch circuit breakers in panelboards provided it does not violate the listing of any equipment. NEC article 110.3(B) states “Equipment that is listed, labeled, or both shall be installed and used in accordance with any instructions included in the listing or labeling.”
- The standard for Molded-Case Circuit Breakers (UL 489) does not require listing circuit breakers for use in specific panel, nor does this standard cover panelboards. Such testing is covered by the UL standard for Panelboards (UL 67), which does require the panelboard to be listed with specific breaker types. SPAN is certified to the UL 67 standard via a Nationally Recognized Testing Lab (NRTL) for use with the branch circuit breakers below. This is reflected in this Installation information as well as marked on the product itself.
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Table A.1
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SPAN Panels manufactured with Serial Number (SN) xx-2223-xxxxx (middle 4 digits) and higher are not compatible with plug-on neutral style branch circuit breakers, and pigtail neutral breaker styles must be installed. SPAN Panels with Serial Number (SN) xx-2222-xxxxx (middle 4 digits) and lower are compatible with SquareD Homeline plug-on neutral, as indicated by catalog numbers:
- HOM followed by 110 to 220; followed by P; followed by CAFI.
- HOM followed by 110 to 250; followed by P; followed by GFI.
- HOM followed by 110 to 120; followed by P; followed by DF.
APPENDIX B: SURGE PROTECTIVE DEVICE COMPATABILITY
Per 2020 NEC 230.67 Surge Protection
- A surge protective device (SPD) shall be installed in all new and replacement services supplying dwelling units.
- Shall be Type 1 or Type 2 SPD.
- Shall be attached to the service equipment or immediately adjacent. Exception: The SPD shall not be required to be in the service equipment if located at each next level distribution equipment downstream toward the load.
SPAN is compatible with virtually any standard SPD connected to a 2-pole breaker or installed on a 2-space slot in equivalent SquareD HOM, Eaton BR, or Siemens/Murray QP/MP panelboards.
- When installing an SPD, mark it as an essential circuit in the SPAN Installer App under Advanced settings, depicted below.
- If using an SPD with usable circuits, be sure to only have essential items on those circuits (e.g., internet router, alarms, fire detection). Homeowners will not be able to turn this circuit off via the SPAN Home app.
APPENDIX C: MAIN LUG PART
The SPAN Main Lug Assembly is designed and listed only for use in the SPAN Panel (PN 1-00200-xx, 1-00800-xx).
Mechanical Specifications
Dimensions| 4-7/8 x 5-1/8 x 2-1/8 in (124 x 130 x 54 mm)
Weight| 0.66 lbs (0.30 kg)
Wire Type| Copper or Aluminum (CU7AL)
Wire Gauge| #6 – 250 kcmil
Electrical Specifications
Current Rating| 200 A
AC Voltage (nominal)| 120/240 VAC
Max Input Short Circuit| 10 kA
Environmental Specifications
Operating Temperature| -22 to 122ºF (-30 to 50ºC)
NOTE: See “Installing a Main Breaker” section above for complete installation steps, torques, etc.
Revision Log
Version | Note |
---|---|
2021-05-15 | ● First revision |
2021-06-04 | ● Corrected product weight in spec table |
● Added Networking Kit and Trim Kit to accessory list
● Added Servicing instructions regarding breaker replacement or additions
2021-06-21| ● Added main breaker replacement details
● Added Flush Mount Trim Kit installation instructions
2021-06-29| ● Added dimensions for Flush Mount Trim Kit
2021-12-04| ● Added Appendix A: Circuit Breaker Compatibility
2022-01-21| ● Added Appendix B: Surge Protective Device Compatibility
● Updated figure in Install Conduit section to include Conduit Entry Location
dimensions
● Updated Wiring the Panel section to include sub-feed lug rating
2022-01-28| ● Updated image and information under section “Dimensions,
Clearances, and Access”
● Minor updates to “Preparing to Install” section
2022-04-19| ● Updated breaker compatibility list
2022-05-30| ● Updated format of Appendix A
● Added information for Main Lug Part (Appendix C)
2022-06-24| ● Minor updates to Main Lug Part (Appendix C) and Installing a
Main Breaker section
2022-08-30| ● Minor updates installation recommendations
2022-09-29| ● Updated communication wiring documentation to include the 9
position RS485 pluggable connector
2023-02-21| ● Minor updates installation recommendations
● Migrated Multi-Panel comms wiring from Multi-Panel Application Note
● Updated Panel comms image for ETH-1
2023-03-21| ● Updated conduit entry drawings, dimensions and
compatible/recommended fittings to reflect removal of the top hub
● Removed Main Lug Part Number
SPAN 1-00800-xx Installation Manual
(rev. 2023-03-21)
References
- SPAN® Home | Harness your power
- SPAN® Home | Harness your power
- SPAN® Home app | The foundation to your SPAN Home
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