SPAN 1-00200-xx Multiple Panels Instruction Manual

SPAN 1-00200-xx Multiple Panels

Product Information

The Span Panel is a first-generation model (1-00200-xx) manufactured by Span.IO. It is designed to provide safe and efficient electrical installations in accordance with applicable laws, regulations, codes, and standards. The product comes with the following specifications and features:

• Product Brand: Span
• Model: 1st Generation (1-00200-xx)
• Manufacturer: Span.IO
• Website: www.span.io

Product Specifications
For complete product specifications, including information on product listing and certification, please refer to the Product Datasheet available on the Span.IO website.
All specifications and descriptions contained in this document are accurate at the time of publication. In the interest of product improvement, Span reserves the right to make product modifications at any time without advance notice. For the latest Span product and installation documents, visit: www.span.io /partner-portal For errors or omissions, contact support@span.io  For complete product specifications and information on product listing and certification, refer to the Product Datasheet at www.span.io. Span assumes no liability for injury or property damage due to installation or service attempted by unqualified individuals, or due to a failure of installers or service technicians to properly follow safety, installation and service instructions.
© 2021 Span.IO, Inc. All rights reserved.
All information in this document is subject to copyright and other intellectual property rights of Span.IO, Inc. This material may not be modified, reproduced or copied, stored in a retrieval system, or transmitted, in whole or in part, without the prior written permission of Span.IO. Additional information is available upon request.

Installation Requirements **

**

Prior to installation, it is essential to consult a local building or electrical inspector to ensure compliance with current requirements and local codes. This consultation helps promote safe electrical installations and may also determine if a permit is necessary for the electrical work. For the latest Span product and installation documents, visit theSpan Partner Portal.

Internet Connection
The Span Panel requires an internet connection to enable monitoring and control features, and to receive the latest software updates. Be sure to register the product to establish communication with Span. Failure to do so may affect product performance or affect the terms of the warranty. If a Wi-Fi signal is not available at the install location, establish an Ethernet connection between the Span Panel and the customer’s router. Cellular LTE should only be relied on as a backup connection.

Required Equipment

• Branch circuit breakers for load and generation circuits. See Selecting Breakers.
• Main breaker (100–200 A) using SquareD type QOM2 breakers
• Conduit, conduit fittings, and SquareD A-Series threaded conduit hub suited to the installation
• Six #10 lag bolts or screws, 3 inches long (depending on attachment wall) for panel mounting, and washers (for use between fasteners and enclosure)
• Conductors rated to minimum of 75°C. See table below and markings on breakers for acceptable wire gauge.
• Cable for communication between the Span Panel and solar inverter(s) (Minimum 300 V rated, shielded, twisted-pair, copper, 22–16 AWG)
• Smartphone or tablet with Span Installer App for commissioning

Personal Protective Equipment (PPE) should be worn by all persons at the installation site and properly rated for residential applications.

Required Tools

• Torquing tools capable of 20–275 in-lbs (2.3–31.1 Nm)
• Allen bits (3/8-inch and 5/16-inch)
• 10 mm and 7 mm hex sockets and wrench
• Phillips, slotted, and square-drive driver
• Standard installation tools: wire cutters/strippers, multimeter, stud finder, level, tape measure, marker, and flashlight
• Standard consumables, such as electrical tape, wire nuts, fasteners

NOTE: Verify that the site mechanical, electrical, and clearance requirements outlined in this document and the product datasheet are compatible at the planned installation location.

• Install only compatible circuit breakers, hubs, conductors, and other accessories. Failure to do so may affect safety, product performance, and may void the warranty.
• NEMA 3R rated conduit fittings are required for outdoor installations.
• For 22 kA short-circuit rating, branch breakers must be series-listed with the SquareD main breaker.

Important Safety Instructions

• Risk of electric shock and fire: Only qualified electrical personnel should install, troubleshoot, service, or replace the equipment.
• Apply appropriate personal protective equipment (PPE) and follow safe electrical work practices during installation and service.
• Turn off all power supplying the equipment before working on or inside it.
• Always use a properly rated voltage sensing device to confirm power is off.
• Inspect the equipment for damage before installing. Do not install if it has been damaged in any way.
• Do not insert foreign objects into any part of the equipment.

SAVE THESE INSTRUCTIONS
Follow these instructions during installation, maintenance and operation of the equipment. This section contains safety information that must be observed at all times when working on or using the equipment.

In Case of Fire or other emergency:
If safe to do so, switch off the main or upstream breaker for the panel. Contact the fire department or other required emergency response team. Evacuate the area and alert others in the area.

In case of unusual noise, smell or smoke:
Ensure nothing is in contact with the Span Panel or other equipment. Ventilate the space.
Contact your installer or Span Customer Support.

Symbols Used
These symbols indicate important safety information in the documentation or on the equipment:

• WARNING: Indicates a situation where failure to follow instructions or use proper materials may be a safety hazard that may result in serious injury, loss of life, or destruction of equipment. Use caution and do not proceed until the indicated conditions or required procedures are fully understood and met.
• CAUTION: Indicates a situation where failure to follow instructions or use proper materials may be a safety hazard that may result in minor injury or damage to equipment. Do not proceed until the indicated conditions or required procedures are fully understood and met.
• NOTE: Indicates an important step or additional information that highlights best practices or procedures. Follow instructions carefully.
• RISK OF ELECTRIC SHOCK: Indicates components that present risk of electric shock.
• PROTECTIVE CONDUCTOR TERMINAL: Indicates location of grounding connection on the equipment.
• REFER TO INSTRUCTIONS: Indicates that user should refer to operating or installation instructions before proceeding.

ATTENTION: Read all instructions and cautionary markings in this document and on the equipment before installing the Span Panel. Failure to do so may result in equipment damage, electric shock, serious injury, or loss of life. Failing to follow any of these instructions may also void the warranty.
All installations must conform to the laws, regulations, codes and standards applicable in the jurisdiction of installation. Before starting an installation, consult a local building or electrical inspector for current requirements. Local codes may vary but are adopted and enforced to promote safe electrical installations. A permit may be needed to do electrical work, and some codes may require an inspection of the electrical work.

General
WARNING: Risk of electric shock. Risk of fire. Only qualified electrical personnel should install, troubleshoot, service, or replace the equipment.

• Risk of electric shock. Apply appropriate personal protective equipment (PPE) and follow safe electrical work practices during installation and service. Turn off all power supplying this equipment before working on or inside equipment. Always use a properly rated voltage sensing device to confirm power is off. Replace all devices, covers, and doors before turning on power to the equipment.
•  To protect the equipment and its components from damage when transporting, handle with care. To help prevent damage, leave all equipment in its shipping packaging until it is ready to be installed.
•  Inspect the equipment for damage before installing. Do not install the equipment if it has been damaged in any way.
• Do not insert foreign objects into any part of the equipment.
• Do not expose the equipment or any of its components to direct flame.
• Do not attempt to open, disassemble, repair, tamper with, or modify the equipment other than what is permitted in this manual. The equipment contains no user-serviceable parts. Contact the installer who installed the equipment for any repairs.

CAUTION: Do not use solvents to clean the equipment or expose the equipment to flammable or harsh chemicals or vapors. Do not allow petroleum- based paints, solvents, or sprays to contact nonmetallic parts of the equipment.

•  Do not use parts or accessories other than those specified for use with the equipment.

Installation and Use

WARNING: Risk of electric shock. Risk of fire. Only qualified electrical personnel should install, troubleshoot, service, or replace the equipment.

• Risk of electric shock. Apply appropriate personal protective equipment (PPE) and follow safe electrical work practices during installation and service. Turn off all power supplying this equipment before working on or inside equipment. Always use a properly rated voltage sensing device to confirm power is off. Replace all devices, covers, and doors before turning on power to the equipment.
•  To protect the equipment and its components from damage when transporting, handle with care. To help prevent damage, leave all equipment in its shipping packaging until it is ready to be installed.
•  Inspect the equipment for damage before installing. Do not install the equipment if it has been damaged in any way.
• Do not insert foreign objects into any part of the equipment.
• Do not expose the equipment or any of its components to direct flame.
• Do not attempt to open, disassemble, repair, tamper with, or modify the equipment other than what is permitted in this manual. The equipment contains no user-serviceable parts other than field-installed circuit breakers. Contact the installer who installed the equipment for any repairs.
  WARNING: Do not connect life-support systems, other medical equipment, or any other use where product failure could lead to injury to persons or loss of life to circuits which can be remotely switched.

NOTE: The equipment is intended to operate with a connection to the internet. Failure to maintain an internet connection may impact performance.

• This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Environmental Conditions
WARNING: This equipment is intended for operation in an environment having a minimum temperature of –30°C (–22°F) and a maximum temperature of 50°C (122°F).

• Install the equipment in a location that prevents damage from flooding. Ensure that no water sources are above or near the equipment, including downspouts, sprinklers, or faucets.

Trademarks
The following trademarks are owned by Span in the United States and other countries: Span, Span.IO, Span Panel. All other trademarks mentioned in this document belong to their respective owners.
All other trademarks in this document are the property of their respective owners, and their use within does not imply endorsement of their products or services. The unauthorized use of any trademark displayed in this document or on the product is strictly prohibited.

Electronic Device Waste Disposal
To ensure proper disposal of the product, refer to local codes for disposal requirements. Contact your local authorities or dealer for guidance on how to arrange for the correct disposal of this electronic equipment. Proper disposal of electronic equipment is required. Refer to local codes for disposal requirements. To arrange for proper disposal of this product, contact your local authorities or dealer for proper disposal requirements.

Copyright Notice
All information in this document is subject to copyright and other intellectual property rights of Span.IO, Inc. Any modification, reproduction, copying, storage, retrieval, or transmission of this material, in whole or in part, without the prior written permission of Span.IO is strictly prohibited.

Warranty
To secure the full product warranty, the Span Panel must be registered by completing the commissioning process, which sends system information to Span. For complete warranty information, refer to the Product Warranty at www.span.io.

ABOUT YOUR SPAN PANEL

The Span Panel is an intelligent breaker panel with integrated connectivity, monitoring, and control for home loads, solar PV generation, energy storage, electric vehicle charging equipment, and the utility grid. Span is wall- mounted and similar in size, weight, and configuration to traditional electrical panels, allowing it to be installed in place of a typical 120/240VAC breaker panel using standard tools and materials.

Span Panel with door removed (left), dead front and autotransformer cover removed (right)
Span Panel installations can be designed to support both DC-coupled energy storage systems (where the solar generation and battery storage systems are managed by a single inverter) and AC-coupled systems (where the solar generation and battery storage systems each have their own inverter).

The 1st Generation Span Panel comes in two configurations:

• with Autotransformer (PN 1-00200)
• without Autotransformer (PN 1-00200-NX)

The Autotransformer is required for some energy storage systems during off- grid operations, but not all. See Storage System Integration Manual for complete details.

DC-Coupled Energy Storage System

AC-Coupled Energy Storage System

PREPARING TO INSTALL

Unpacking and Inspecting the Panel
Inspect the packaging and Span Panel for damage. Ensure you have received the following components:

• Span Panel (with main bonding jumper pre-installed) and door (packaged separately)
• Owner’s Pamphlet (with instructions download Span Home App)
• Breaker label schedule sheet
• Accessories:
• (2) conduit hub closing plates (SquareD ACPCP) (pre-installed)
• (2) SquareD service entrance barrier covers (pre-installed)
• SquareD 200 A main breaker (pre-installed)
• SquareD HOM215 breaker for Autotransformer (pre-installed on PN 1-00200 only)
• hybrid inverter breaker hold-down bracket (pre-installed)
• Spare fastener kit

WARNING: If the unit is damaged in any way, do not proceed with the installation. Contact Span for further instructions.

 Planning the Install Location

Electrical Requirements
The Span Panel is service entrance rated and may serve as the service equipment. When used as service equipment, primary overcurrent protection for the site is required in the form of an installed main breaker not to exceed 200 A.

CAUTION: Follow all local codes and standards when planning for and installing the Span Panel.

• Do not exceed panel capacity. Ensure that the installation conforms to applicable code, and that appropriate overcurrent protection is in place.

Mechanical and Environmental Requirements

sun_
Weight (without circuit breakers)| 50 kg / 109 lbs (63 kg / 140 lbs with autotransformer)
Weight (fully populated with circuit breakers)| 54 kg / 119 lbs (68 kg / 150 lbs with autotransformer)

• The Span Panel is intended to be wall-mounted between studs (2×4’ or equivalent) with 16-inch spacing, using all 6 mounting points. It is typically mounted semi-flush, so the front of the unit extends slightly beyond the surface of the wall.

• Verify that the wall construction is adequate to support the weight of the panel. The installation should conform to applicable building codes. Consult a structural engineer and local standards for local mounting requirements.
  Dimensions, Clearances, and Access

• Do not install the Span Panel near an emergency exit or other building evacuation route.

• Do not install the Span Panel in a location or place any objects near it that would prevent its door from opening to 90°, or that would restrict access to the unit.

• Do not mount objects on the wall within the minimum required clearances indicated below, with the exception of items required by the installation, such as electrical conduit or junction boxes.

NOTE: The door may be configured to open from either direction. Ensure door may swing open to 90° per NEC 110.26(A)(2) .

Accessories

The following accessories may be used with Span Panels:

NL30
SquareD HOM100AN GE TLK20
Add-on GND bar kit (Field-installed)| UL Recognized ground bars may be installed by tapping threaded holes in the Span Panel enclosure, according to NEC requirements.
Powerline Ethernet Adapter Kit| TP-Link AV1000 TP-Link AV600

NOTE: The hybrid (aka multimode) inverter may require breaker hold-down bracket (Span P/N 2-00504) per 408.36(D) as referenced in NEC 710.15(E). Note that non-hybrid (aka grid-interactive) inverters are permitted to omit this additional fastener  by 2017 NEC 705.12(B)(5).

INSTALLATION

Mounting the Panel
Remove the Dead front

• Using a Phillips screwdriver, remove the screws from the five sections of the dead front assembly (top, bottom, left side, right side, and main center plate) and set them aside.

Span Panel deadfront pieces

Remove the Autotransformer Section

• Using a Phillips screwdriver, remove the 2 screws securing the autotransformer compartment to the bottom of the panel.
• With a 10 mm socket wrench, remove the 2 nuts and lift the autotransformer up and out of the enclosure.
• Set the autotransformer aside.

Removing the autotransformer from the Span Panel

Mount the Unit

• The flush section of the Span Panel measures 50 x 14.4 x 3.75 in (1270 x 366 x 95 mm).
• Ensure the wall space can accommodate the flush section without interference from pipes or conductors inside the wall space.
• Using a drill and level, mount the Span Panel enclosure on the wall, observing site and mechanical requirements, and applicable building codes. Secure the unit at all 6 mounting points.

Mounting the Span Panel
WARNING: Risk of electric shock. If you are replacing an existing electrical panel, make sure power is turned off before removing the old panel and when installing the Span Panel. Always make sure all electrical equipment is safely de-energized before  beginning work

•  The fully assembled Span Panel (140 pounds/64 kg) requires two persons to lift and mount.

CAUTION: The unit must be installed within 10 degrees of vertical, and level from side-to-side.
When not mounted into a stud wall, a Surface Mount Bracket (1-00642) should be used.

• Use the 8 x M4 flat head screws to assemble the 2 cross supports to the 2 side brackets
• Fasten the assembled Bracket to the wall 8 appropriate lag screws (The kit does not include hardware to mount to wall)
•  Mount the Span Panel on to the Bracket, using the 2 threaded posts on the top of the bracket
• Fasten the 2 x M5 nuts to the 2 top threaded posts (torque to 4 Nm)
• Use the remaining 6 x M5 screws to attach the Span Panel to the Bracket using the Panel’s mounting holes (torque to 4 Nm)

NOTE: Make sure the two threaded posts are at the top of the Surface Bracket.

Assembling the Surface Mount Bracket (left) and fastening to the wall (right)

Attaching the Span Panel to the Surface Mount Bracket

Install Conduit

• The Span Panel allows conduit entry through the top, bottom, or lower rear section of the panel.
• For top conduit entry, install a SquareD A-series threaded hub.
• Before removing knockouts, plan conduit routes and corresponding knockout locations and sizes on the enclosure. Be sure to allow adequate clearance for conduit routing and anchoring. Conduit installation must comply with applicable fill limits and electrical codes.

Knockout locations on bottom of Span Panel
CAUTION: Do not punch conduit holes in any location on the enclosure that would allow moisture to enter the unit.
NOTE: Additional conduit holes can be punched in the top sections of the panel. Note the locations of antennas and wires inside the panel before cutting. Be careful to keep metal shards from coming into contact with any energized parts. Use appropriate  fittings for the location.

• Use care when drilling and confirm that fittings are the correct size and NEMA rating for the installation location before proceeding.
• The Span Panel accepts the Schneider (SquareD) conduit hub closing plates for top conduit entry. When top conduit entry locations are not used for wire entry, they must be sealed properly.

Using the Panel as Service Equipment

Verify Neutral-to-Ground Bonding

• When used as service equipment, ensure the factory-installed main bonding jumper is securely in place.
• When not used as service equipment, remove the main bonding jumper.

Location of bonding jumper in Span Panel
WARNING: When the Span Panel is not installed as service equipment, the factory-installed main bonding jumper MUST be removed. In this case, ensure Neutral and Ground are properly bonded at the upstream service equipment.
CAUTION: Do not modify or rewire any factory-installed connections except the main bonding jumper.
NOTE: When the Span Panel is installed as service equipment, ensure the panel’s main breaker is appropriately labeled as “SERVICE / MAIN DISCONNECT”

Selecting Breakers

• The Span Panel accepts a 100–200 A main breaker and up to 32 branch breakers in the panel for load circuits.
• Install each branch breaker by rocking it down to seat it fully onto the busbar stab and engaging the clips that hold it in position. Ensure each breaker is firmly in place.

CAUTION: Install only listed and labeled circuit breakers compatible with the Span Panel. Branch circuits must not exceed the load limits specified below.

Maximum Load per Branch Circuit

90 A (PN 1-00200-12-NX)
Full Load Inductive/Motor Amps| 60 A
Locked Rotor Inductive/Motor Amps| 270 A

Breakers Listed for Use
Span is multi-listed for use with 1-inch (2.54 cm) standard, tandem, AFCI, and GFCI branch circuit breakers from Siemens/Murray, Eaton, and SquareD types listed in table below.

• SquareD type HOM, HOMT
• Eaton type BR, BD, BQ
• Siemens/Murray type QP, QT

| SquareD QOM2 type:

• 100 A QOM2100VH

• 125 A QOM2125VH

• 150 A QOM2150VH

• 175 A QOM2175VH

• 200 A QOM2200VH

• Branch breakers must be series rated with SquareD QOM main breaker to achieve the 22 kA short-circuit current rating.

CAUTION: Use only appropriately sized, compatible circuit breakers according to the type of load. Ensure breaker selection is in accordance with NEC, CEC, and local code articles for any field modifications. Additional or replacement breakers should be of the same manufacturer, type designation, and equal or greater interrupting rating.

•  Refer to the specific breaker location instructions for each grid-forming hybrid inverter in the Storage System Integration Manual. Hybrid inverter breaker(s) must be connected to the position(s) indicated for the system to operate as  intended.
• When used, the 15A autotransformer breaker must be installed in the position shown (slot 30/32) using a 15 A 2-pole breaker for the system to operate as intended. Do not install this breaker in another location.

Replacing the Main Breaker

• Remove the two (2) main breaker fastening nuts using a 7/16-inch hex socket.
• Remove the fastening screw using a #2 Philips bit.
• Slide the main breaker downwards and remove, then insert the new main breaker (see table above for acceptable models).
• Replace the fastening screw, torqueing to 31 in-lbs (3.5 N-m).
• Replace the two (2) fastening nuts, torqueing to 45 in-lbs (5.1 N-m) using a 7/16-inch hex socket.

Fastener Locations for Replacing Main Breaker
CAUTION: Use a torque tool to avoid over-torquing the main breaker fasteners.

Wiring the Panel

Size all conductors with reference to the overcurrent protection device, ampacity, and voltage drop requirements in accordance with all local electrical codes. Use conductors rated to minimum of 75°C.

• Connect supply-side Line 1 and Line 2 conductors to the main breaker terminals.
• Connect supply Neutral and Ground conductors to their respective terminal blocks.
• Refer to the table below for suitable conductor gauges and torque requirements.

WARNING: Risk of electric shock. Check that all circuits are de-energized before wiring including generation equipment such as solar inverters and storage batteries.
CAUTION: The Span Panel is only intended for use on 120/240 V split-phase electrical service.

• Connect Line conductors for all circuits to the respective breaker.
• Connect Neutral and Ground conductors to their respective wire terminals.
• Once all conductors are connected and secured, check that there are no exposed conductors or stray wires. Clean up conductor routing to ensure no wires will be pinched when re-assembling the autotransformer cabinet and deadfront assembly.

NOTE: Keep track of circuit labelling. This information will be required during commissioning.

Terminal Wire Gauge, Strip Lengths, and Torque Values

| Terminal name| Wire gauge (AWG)| Wire strip length| Tool| Torque value in- lbs (Nm)
---|---|---|---|---|---
A| Main Breaker| See instructions on breaker
B| Main Neutral & Main GND terminal| #6 – 250 kcmil| 1.25 in (32 mm)| 3/8-in hex| 250 – 275 (28.2 – 31.1)
C| Larger Neutral terminals| #14 – 1/0| 0.75 in (20 mm)| 5 mm slotted| 35 (4.0) for #14-10
40 (4.5 ) for #8
45 (5.1) for #6-4
50 (5.6) for #3-1/0
D| Smaller Neutral terminals & GND terminal block| #14 – 4| 0.5 in (12 mm)| 5 mm slotted| 20 (2.3) for #14-10
25 (2.8) for #8
35 (4.0) for #6-4
E| Feed-through lugs (L1/L2)| #6 – 250 kcmil| 1.25 in (32 mm)| 5/16-in hex| 250 – 275 (28.2 – 31.1)

NOTE: Torque circuit breaker terminals to values specified on the breakers.

• Terminals other than breaker terminals suitable for 60/75ºC AL/CU wire. Breaker terminals suitable for wire as marked.

Span Panel AC general wiring diagram

Communication Wiring

• Use minimum 300 V rated, shielded, twisted-pair, copper conductors only for communication wiring.
• Connecting the Span Panel to the Internet with a wired Ethernet is strongly recommended.
  

To insert wiring into RS485 terminal, use a 2mm flat head driver to depress the tab while inserting stripped wire.

Reinstalling the Autotransformer Cabinet and Door

Mount the Autotransformer Cabinet

• Re-install the autotransformer cabinet into the Span Panel:
• Affix in place using the two 10 mm nuts, and torque to 88 in-lbs (10 Nm).
• Replace the 2 Phillips screws at the bottom of the enclosure.

Replacing the autotransformer in the Span Panel

(1-00200 only) Connect the Autotransformer
If the autotransformer is required (see Storage System Integration Manual to determine if required):

• Connect the black L1 and red L2 leads from the autotransformer to the 15 A 2-pole autotransformer breaker (circuits 30/32).
• Connect the white Neutral lead from the autotransformer to the Neutral terminal block.

CAUTION: The autotransformer must be connected to breaker slots 30 and 32 only. Do not move the autotransformer connections to any other breaker space in the Span Panel, or connect outside of the Span Panel.

• Ensure that L1, L2, and Neutral are all securely connected.

Install the Door
To configure the door to open from the other direction:

• On the inside of the door, remove the eight 7 mm nuts from each of the 2 door mounting struts.

• Reverse the door mounting struts (flipping them 180 degrees) and replace the eight nuts on each strut. Torque to 17.7 in-lbs (2 Nm).

• When replacing the deadfront in the next step, swap the left and right deadfront sections (also flipping them 180 degrees). There is no need to remove the latch hardware from these sections.
  Swapping struts on the inside of the door (left), and swapping deadfront sections in the chassis (right)

• Use the tuning screws on the hinges to ensure the door sits straight and closes smoothly.

Final Inspection and Closing the Unit

• Confirm that all connections are correct, properly grounded, and secure.
• Replace the five deadfront pieces using the provided Phillips screws.
• Install the door assembly by affixing it to the hinges.
• Connect the door grounding cable by installing the ring terminal on the door. Tighten the ring terminal onto the stud using a 10 mm hex socket and tighen to 6 in-lbs (8.1 Nm).
• Only after fully replacing the deadfront assembly, restore power.
• Lock the panel closed with the hasps at the top of the panel door using a lock provided by the homeowner.

WARNING: Risk of electric shock. Do not modify the dead front other than to configure the door hinges or to remove or replace breaker filler plates, as needed.

Commissioning
The Panel must be configured with the Span Installer App prior to use. Download the Span Installer App from www.span.io/span- apps
Follow the on-screen instructions. When prompted to connect to the panel, refer to the panel Serial Number located on the product label inside of the door.
NOTE: When Span’s relays open/close they will sound like a digital camera taking a photo. When Span transitions on- or off-grid, several relays may open/close at once which sounds like a digital camera taking multiple photos. This is normal.
Span Installer App home screen

TROUBLESHOOTING

For additional troubleshooting and support visit www.support.span.io

Communication with the Span Panel
Follow these troubleshooting steps to establish communication and verify operation of the Span Installer App:

• Wait at least 3 minutes after powering on before attempting to connect to the Panel.
• Ensure the panel is connected to the internet, using the Installer App.
• Ensure the battery backup system is communicating with the Span Panel using the Installer App.
• Ensure all circuits and circuit locations are correctly identified in the Installer App.
• To restart the system, press and hold the Reset button for 10 seconds (see “Resetting the System” below).

For further assistance, contact support@span.io.
WARNING: Do not attempt to open, disassemble, repair, tamper with, or modify the equipment. The equipment contains no user-serviceable parts other than field-installed breakers. Contact the installer who installed the equipment for any repairs. Only  qualified electrical personnel should remove the dead front panel.

Status LEDs

Green

|

Solid

| Fault: Hybrid inverter and/or autotransformer automatically disconnected from main bussing.
Off| Off| Normal operation
Grid Status| | Green| Solid| Grid voltage detected
Off| Off| Grid voltage not detected
Gateway Power| | Green| Solid| Gateway PCBA powered
Off| Off| No power to Gateway PCBA
(Future Use)| | —| —| —
(Future Use)| | —| —| —

Resetting the System
If it becomes necessary to restart the system use a small tool to press the Reset button, located below the communication terminals. Hold the button for 10 full seconds before releasing.

Location of the Span Panel reset button

Overriding the Grid Disconnect Relay
If it is necessary to manually reconnect your home to the grid, Span Support may direct you to operate the manual override in the Span Panel.

• To reconnect to the grid manually, peel away the protective label, insert a large flathead screwdriver, and turn counterclockwise until you hear a click.

Location of the Span Panel manual override
CAUTION: Do not remove the protective label or operate the manual override unless directed to do so by Span Support. Improper operation of the manual override may damage the unit.

Adding, Removing, or Changing Branch Circuit Breakers
Branch circuit position numbers are labelled adjacent to the breaker. Use the Span Installer or Span Home app to match the space name with the physical breaker position in the Span panel.
To add, remove, or change branch circuit breakers:

• Follow instructions above in this manual to select, install, and wire circuit breakers.
• Use the Span Installer app to make changes to the branch breakers, following on screen instructions.

CAUTION: To perform routine service or maintenance on circuits, confirm that the corresponding circuit breakers are switched off. Powering down circuits using the Span internal relays should not be considered a suitable Off position for servicing equipment.

Revision Log

•  Added Revision Log
• Added instructions for Surface Mount Bracket
• Added note about 90A breaker support
• Removed LG ESS inverter
• Added install instructions for SolarEdge Energy Hub & Backup Interface
• Added Networking Kit and Aux Comms port instructions for Tesla Powerwall
• Updated communication ports to include Aux Comms

2021-04-28|

• Added link to Multi-Panel Application Note
• Added language identifying noise that is normally created by relays

2021-05-02|

• Included serial numbers distinction for 90A breaker support and Aux Comms Port
• Updated Powerwall AC wiring diagram for clarity
• Added instructions for inserting comms wire into RS485 terminal
• Added note for sites with multiple Tesla Backup Gateways
• Added recommended tool for RS485 wiring connector
•  Updated number of load circuits from 28 to 32
• Added note on compatibility for EverVolt / PowerPod 1 systems

2021-05-15|

•  Moved battery system install content to the Storage System Integration Manual
• Updated communication wiring diagram

2021-06-04|

• Added Servicing instructions regarding breaker replacement or additions

2021-06-22|

•  Added main breaker replacement details

2022-04-19|

• Updated breaker compatibility information

References

• SPAN® Home | Harness your power
• SPAN® Home | Harness your power
• SPAN® Home app | The foundation to your SPAN Home

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