Kalamazoo HPA24RO-3-3RL-M6 Refrigeration User Guide
- June 4, 2024
- Kalamazoo
Table of Contents
USE AND CARE GUIDE
Kalamazoo Refrigeration
AUSTRALIA AND NEW ZEALAND
HPA24RO-3-3RL-M6
RESIDENTIAL INSTALLATION MANUAL
CONGRATULATIONS
Congratulations on your purchase of a Kalamazoo high-quality residential
refrigeration product. Kalamazoo’s innovative product offering gives you the
opportunity to enjoy the functionality and user-friendliness in just about any
room of your home, including kitchens, bedrooms, entertainment rooms,
basements, and even bathrooms.
All Kalamazoo products are built with commercial-grade stainless steel,
providing you with beauty and durability for a lifetime of use. This
installation guide will show you how to properly install your new Kalamazoo
product.
We dedicate considerable time to ensure that our products provide the highest
level of customer satisfaction. If, however, service is required, call Winning
Appliances at +61 (0) 2 9694 0300. For your own protection, never return
merchandise for credit without our approval.
We thank you again for selecting a high-quality Kalamazoo product. We hope you
enjoy using it.
Model Number:
Serial Number:
Purchase Date: _____
Dealer Name/Address: __
Phone Number: ____
KALAMAZOO RESIDENTIAL REFRIGERATION PRODUCTS WARRANTY:
Winning Appliances warrants to the original retail purchaser that during the Basic Warranty Period, Kalamazoo’s products will be free from defects in material and workmanship, and during the Extended Warranty Period, the hermetically sealed refrigeration system contained in Kalamazoo’s under- counter refrigerator will be free from defects in material and workmanship. This system consists entirely of the compressor, condenser, drier, connecting tubing, evaporator, and hot gas bypass valve.
The Basic Warranty Period is as follows:
- For a new product or floor display model, other than the H50IM Clear Ice Maker: The three (3) year period commencing on the date of purchase by the original retail purchaser, except that the Basic Warranty Period will be the two (2) year period commencing on the date of purchase by the original retail purchaser if the purchase of the product is not registered with Winning Appliances within ninety (90) days of purchase in the manner described below.
The Extended Warranty Period applies only to the hermetically sealed refrigeration system contained in Kalamazoo’s under-counter refrigerators. The Extended Warranty Period is the portion of the six (6) year period commencing on the date of purchase by the original retail purchaser that is not covered by the Basic Warranty Period.
REMEDY:
For a new product or floor display model, other than the H50IM Clear Ice
Maker: The three (3) year period commencing on the date of purchase by the
original retail purchaser, except that the Basic Warranty Period will be the
two (2) year period commencing on the date of purchase by the original retail
purchaser if the purchase of the product is not registered with Kalamazoo
within ninety (90) days of purchase in the manner described below.
IMPORTANT!
Read and understand all information in this manual before attempting the
installation. All plumbing and electrical work must be performed by a
qualified technician and conform to all applicable state and local codes.
REGISTRATION:
Your Kalamazoo product can be registered at KalamazooGourmet.com.
OTHER TERMS AND CONDITIONS:
This Warranty applies only to products installed in the six states of
Australia and New Zealand.
To obtain the warranty coverage described in this Warranty, Kalamazoo or its
authorized distributor or dealer must receive written notice of the warranty
claim within the applicable warranty period. To receive parts and/or service
and the name and telephone number of the nearest Kalamazoo authorized service
representative, please contact Winning Appliances Service at +61 (0) 2 9694
0300. In addition, you can notify Winning Appliances of a warranty claim by
visiting the Winning Appliances website at WinningAppliances.com.au and
filling out and submitting the support request form that appears there. Please
see KalamazooGourmet.com for a full warranty statement.
This Warranty applies only to the original retail purchaser of the Kalamazoo
product, and may not be assigned or transferred.
This Warranty does not apply to:
- Damage to Products occurring during transportation.
- Products that are used in a manner that is not normal residential or light commercial use.
- Products that are: improperly installed; misused or abused; operated with low voltage; wired in a manner not conforming to electrical codes; not properly operated in accordance with Kalamazoo’s instructions; not cleaned or maintained in accordance with Kalamazoo’s instructions; modified; or damaged by lightning or other acts of nature.
- Consumable items such as light bulbs.
- Cosmetic damage.
- Adjustments to controls, door reversal, cleaning the condenser or other routine maintenance.
- Products for which the original proof of purchase, delivery date or serial number cannot be verified.
- Products for which the defective parts are not returned for inspection if requested by Kalamazoo.
- Damage to other property caused by the products, including but not limited to loss of food due to spoilage and damage caused by water leakage.
THIS LIMITED WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE; PROVIDED, HOWEVER, THAT TO TO THE EXTENT REQUIRED BY LAW, IMPLIED WARRANTIES ARE
INCLUDED BUT DOES NOT EXTEND BEYOND THE DURATION OF THE EXPRESS WARRANTY FIRST
SET ABOVE.
KALAMAZOO’S SOLE LIABILITY AND YOUR EXCLUSIVE REMEDY UNDER THIS WARRANTY ARE
SET FORTH IN THE PARAGRAPH ENTITLED “REMEDY” SET FORTH ABOVE.
KALAMAZOO SHALL HAVE NO LIABILITY WHATSOEVER FOR ANY INCIDENTAL,
CONSEQUENTIAL, OR SPECIAL DAMAGES ARISING FROM THE SALE, USE, OR INSTALLATION
OF THE PRODUCT OR FROM ANY OTHER CAUSES WHATSOEVER, WHETHER BASED ON WARRANTY
(EXPRESS OR IMPLIED) OR OTHERWISE BASED ON CONTRACT, TORT OR ANY OTHER THEORY
OF LIABILITY. IN NO EVENT SHALL KALAMAZOO’S LIABILITY WITH RESPECT TO A
PRODUCT EXCEED THE PURCHASE PRICE OF THE PRODUCT.
Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitations and exclusions may not apply to you. This Warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.
ADDITIONAL INFORMATION
Per AS/NZS 4474.1:2007 Marking Requirements 4.3, the food storage compartment
type for all models is the FRESH FOOD COMPARTMENT.
Per AN/NZS 4474.1:2007 Marking Requirements 4.5, the following information
shows the rated gross and storage volumes for models included in this manual.
Model | Total Gross Volume | Total Storage Volume |
---|---|---|
HPA24 | 147.25 liters | 135.35 liters |
HHA24 | 87.78 liters | 79.45 liters |
SAFETY
PLEASE READ all instructions completely before attempting to install or
operate the unit. Take particular note of the
DANGER, WARNING, and CAUTION information in the manual. The information is
important for the safe and efficient installation, operation, and care of your
Kalamazoo unit.
DANGER
Indicates a hazard that WILL result in serious injury or death if precautions
are not followed.
WARNING
Indicates a hazard MAY cause serious injury or death if precautions are not
followed.
CAUTION
Indicates a hazard where minor injury or product damage may occur if
precautions are not followed.
BEFORE USE
DANGER
Do not store explosive substances such as aerosol cans with a flammable
propellant in this appliance.
DANGER
If the supply cord is damaged, it must be replaced by the manufacturer, its
service agent, or similarly qualified persons in order to avoid a hazard.
WARNING
This product uses a flammable gas-blowing agent for insulation. This product
must be disposed of in accordance with all federal and local codes that have
jurisdiction.
WARNING
This appliance is not intended for use by persons (including children) with
reduced physical, sensory or mental capabilities, or lack of experience and
knowledge unless they have been given supervision or instruction concerning
the use of the appliance by a person responsible for their safety. Children
should be supervised to ensure that they do not play with the appliance.
WARNING
When positioning the appliance, ensure the supply cord is not trapped or
damaged.
WARNING
Do not locate multiple portable socket outlets or portable power supplies at
the rear of the appliance.
CAUTION
This appliance is intended to be used in households and similar applications
such as:
- staff kitchen areas in shops, offices, and other working environments;
- farmhouses and by clients in hotels, motels, and other residential-type environments;
- bed and breakfast type environments;
- catering and similar non-retail applications.
OPERATION
MASTER SWITCH
Signature Series products come equipped with a master power switch located
behind the louvered toe kick. Remove the toe kick to turn the power on or off
to the unit.
INTERIOR LIGHT
Door units are equipped with an interior light that illuminates when the door
is opened. All HPA24 and HHA24 models come standard with adjustable blue and
white LED lighting. The cabinet also comes equipped with a manual light switch
for displaying the products through a glass door.
Always ensure that the manual light switch is in the OFF position before
closing a solid wood or stainless steel door. If the manual light switch is
left on for an extended period of time, it may increase the cabinet
temperature, and cause the refrigeration system to run harder.
LOADING PRODUCT
Before storing perishables, turn the unit on and allow it to operate for a
minimum of 24 hours to allow temperatures to stabilize.
When loading items into the unit, do not block internal louvers and fan guard
openings or performance will be decreased.
CHECKING PRODUCT TEMPERATURE
- To accurately check the temperature of the product stored in the refrigerated compartment, insert an accurate thermometer into a plastic unbreakable bottle, partially filled with water. Tighten the bottle cap securely.
- Place the bottle in the desired area for 24 hours. Refrain from opening the unit during the testing period. After 24 hours, check the temperature of the water. Adjust the temperature accordingly using the following procedures:
DIGITAL TEMPERATURE CONTROL
Kalamazoo Signature Series and Signature Sottile units come standard with state-of-the-art digital control. The following information is instructions on how to use the controller.
Programming Button Definitions:
| SET button
---|---
| DEFROST button (melting snowflake)
| UP arrow
| DOWN arrow
| ON/OFF button
To Set Target Temperature
Press and release the SET button. The display will show the current
temperature setpoint.
To Change Setpoint Temperature
- Press and hold the SET button until the display shows the current setpoint temperature with the “C” flashing.
- Use the UP and DOWN arrow button to scroll to the desired temperature.
To Set the Maximum Stored Temperature
Press the UP arrow button to see the maximum stored temperature. To reset the
maximum stored temperature, while displayed, press and hold the SET button
until ‘rst’ flashes in the display.
To Set Minimum Stored Temperature
Press the DOWN arrow button to see the minimum stored temperature. To reset
the minimum stored temperature, while displayed, press and hold the SET button
until ‘rst’ flashes in the display.
On/Off
Press the ON/OFF button to turn the unit on or off.
Key Combinations:
| Press the UP and DOWN arrow buttons to lock and unlock the keyboard
---|---
| Press the SET and UP arrow buttons simultaneously to return to the room
temperature display.
NOTE: Dependent on the model and configuration, the controllers have been programmed to only allow a temperature adjustment within a specified range.
Signature Series HPA24 Models
Model| Min Temp Set| Max Temp Set| Factory Set Point
HPA24R| -1° C| 6°C| 3°C
HPA24B| -1° C| 9° C| 6° C
HPA24W| 4° C| 20° C| 7° C
Signature Sottile HHA24 Models
Model| Min Temp Set| Max Temp Set| Factory Set Point
HHA24RS| -1° C| 6° C
=| 3° C
HHA24BS| -1° C| 9° C| 6° C
HHA24WS| 4° C| 20° C| 7° C
LED Functions
The following table describes LED functions
LED | Mode | Function |
---|---|---|
ON | Compressor is on | |
Flashing | Anti-short cycle delay is on | |
ON | Defrost is on | |
ON | Alarm is on | |
Flashing | You are in the process of programming the unit |
MAINTENANCE
SEASONAL MAINTENANCE FOR OUTDOOR MODELS
Winterizing
This process should occur when the daily low temperatures is at or below the
temperatures stated below:
Refrigerator models: 3° C
Beverage Center: 6° C
Wine Reserve: 7° C
It is best to winterize your unit before the low temperatures listed above.
- Turn the unit to OFF position by pressing the OFF button on the controller. The controller displays the word “OFF” and, for Signature Series models, turn the master switch located behind the grille off (if the power cord is accessible, unplug the power cord. If not, turn off the circuit breaker to the electrical receptacle the cabinet is plugged into).
- Remove all contents from the unit.
- Remove the front grille.
- Clean the condenser by using a vacuum cleaner to remove loose debris (leaves, dirt, etc.) that may have accumulated inside the grille.
- Reinstall the front grille.
- Clean the interior of the unit using stainless steel cleaner and polish (see page 7).
- Clean the exterior of the unit using stainless steel cleaner and polish (see page 7).
NOTE: Do not place a cover over the unit. While not required, you may
choose to remove the unit from the outdoor location and store it indoors.
CAUTION
Operating the unit at temperatures lower than those recommended will void the
warranty.
Spring Start-Up
This process should occur after the daily low temperatures is above the
temperatures stated below:
Refrigerator models: 3° C
Beverage Center: 6° C
Wine Reserve: 7° C
- Remove the grille.
- Check the condensing unit to ensure it is clear of loose debris and clean as necessary with a vacuum cleaner.
- Re-attach the front grille to the unit.
- Clean the interior of the unit using stainless steel cleaner and polish (see page 7).
- Clean the exterior of the unit using stainless steel cleaner and polish (see page 7).
- Plug the unit into the electrical receptacle or turn on the circuit breaker.
- Turn on the master switch located behind the grille if the model is Signature Series. Press the OFF button one time to turn the unit on. The controller display will show the actual temperature inside the cabinet.
- The cooling process will begin to bring the unit to the set temperature. It’s recommended you run the unit for 24 hours to stabilize the operating temperature before using.
DANGER
Never attempt to repair or perform maintenance on the unit until the main
electrical power to the unit has been disconnected!
STAINLESS STEEL CARE & CLEANING
General
Stainless steel is a “passive” metal because it contains other metals like
chromium, nickel, and manganese that stabilize the atoms. Chromium provides an
invisible passive film that covers the steel surface, acting as a shield
against corrosion. As long as the film is intact and not contaminated, the
metal is passive and stainless. If the passive film of stainless steel has
been broken, the equipment can start to corrode and rust.
Three materials or processes can break down stainless steel’s passive layer
and allows corrosion to occur:
- Mechanical abrasion
- Deposits and water
- Chlorides
Mechanical abrasion refers to items that will scratch a steel surface.
Steel pads, wire brushes, and scrapers are prime examples.
Water comes out of the faucet in varying degrees of hardness. Hard water
may leave spots. When allowed to sit, these deposits will break down the
passive chromium layer and rust stainless steel. Other deposits from food
preparation must be promptly removed with an appropriate cleaning agent.
Chlorides are found nearly everywhere. They are in the water, food, and
table salt. Household and industrial cleaners are the worst offenders.
Preventing Stainless Steel Rust
Use non-abrasive tools to clean stainless steel products. Soft cloths and
plastic scouring pads will not harm the steel’s passive layer.
Clean with polish lines. Some stainless steels have visible polishing lines or
“grain”. When visible lines are present, always scrub in a motion parallel to
the lines. When the grain cannot be seen, polish in a consistent straight
pattern and not in a circular motion. Use alkaline, alkaline chlorinated or
non-chloride-containing cleaners. While many traditional cleaners are loaded
with chlorides, the industry is providing an ever-increasing choice of non-
chloride cleaners. If you are not sure of the chloride content in the cleaner
being used,
contact your cleaner supplier. If your present cleaner contains chlorides, ask
your supplier for an alternative. Avoid cleaners containing quaternary salt;
it also can attack stainless steel and cause pitting and rusting.
Keep food equipment clean. Use alkaline, alkaline chlorinated, or non-chloride
cleaners at recommended strength. Clean frequently to avoid the build-up of
hard, stubborn stains. The single most likely cause of damage is chlorides in
the water. Remember, adding heat to cleaners that contain chlorides
dramatically increases their effect on stainless steel.
If chlorinated cleaners are used, immediately rinse and wipe equipment and
supplies dry. The sooner you wipe standing water, especially when it contains
cleaning agents, the better. After wiping the equipment down, allow it to air
dry. Oxygen helps maintain the stainless steel passive film.
Cleaning the Cabinet Interior/Exterior
CAUTION
NEVER use hydrochloric acid (muriatic acid) on stainless steel. Do not use
abrasive cleaners or cloths on any interior or exterior surfaces or removeable
parts.
Glass panels may be cleaned using any standard glass cleaner available on the
market.
To clean interior and exterior non-metallic surfaces and removable parts, wash
with a mild solution of soap and lukewarm water with a little baking soda.
Rinse and dry thoroughly. Avoid getting water on the lights, controllers, fan
motors, and unfinished wood wine rack faces.
Cleaning the Condenser
The condenser (located behind the front grille cover) should be cleaned every
three (3) months. Use a soft bristle brush and vacuum to remove dust and lint.
CAUTION
Avoid damaging or crushing the condenser fins or tubing.
Recommended Cleaners for Specific Situations
Job | Cleaning Agent | Comments |
---|---|---|
Routine cleaning | Soap, ammonia, detergent | Apply with a sponge or soft cloth |
Fingerprints and smears | Areal 20, Lac-O-Nu, Lumin Wash, 0-Cedar Cream Polish |
Provides barrier film to minimize fingerprints. Can be used on all finishes.
Rub the surface with a cloth as directed on the package.
Stubborn stains and discolorations| AllChem Concentrated Cleaner, Samae,
Twinkle, Cameo Copper Cleaners, Grade FFF Italian Pumice Whiting, Steel
Bright, Lumin Cleaner, Zud Restore, Sta-Clean, Highlite Cooper’s Stainless
Steel Cleaner or Revere Stainless Steel Cleaner| Apply with a damp sponge or
cloth, then rinse with clear water and wipe dry.
Old Dutch, Lighthouse Sunbrite, Wyandotte Bab-O, Gold Dust, Appollo, Bon Ami,
or Comet| For these household cleaners, rub with a damp cloth. They may
contain chlorine bleaches so rinse thoroughly after use and wipe dry.
Liquid NuSteel or Dubois Temp| For these products, rub the surface with a dry
cloth using only a small amount of cleanser. Rinse with water and dry.
Heat tint or heavy discoloration| Penny-Brite, Copper Brite, Paste Nu-Steel,
Dubois Temp or Tarnite| Rub onto the surface with a dry cloth
| Bar Keepers Friend, Revere Stainless Steel Cleaner, Allen Polish, Steel
Bright Wyandotte Bab-0 or Zud| When using these cleaners, apply with a damp
sponge or cloth, rinse thoroughly and wipe dry.
Tenacious deposits, rust, discoloration, industrial atmospheric stains| Oakie
No. 33 Dilac, Texo NY, Flash-Klenz Caddy Cleaner, Turco Scale 4368 or Permag
57| Swab and soak with a clean cloth. Let stand for 15 minutes or more
according to the directions on the package, then rinse and wipe dry.
Rust discoloration or corrosion caused by cleaning agents containing
hydrochloric (muriatic) acid or chlorine bleach| 3M Scotch Pad, type A,
grade”fine.| Clean off the surface soil using the cleaning methods above. Then
rub discolored or corroded areas lightly with a dry pad.
Use of property names is intended only to indicate a type of cleaner and does
not constitute the endorsement. The omission of any proprietary cleaner does
not imply its inadequacy. All products should be used in strict accordance
with the instructions on the package.
NOTE: Do use steel wool or scouring pads to clean stainless steel?
For Product Information
- Contact your selling dealer
- Inquire via the web at KalamazooGourmet.com
- Call +61 (0) 2 9694 0300 for product assistance from Winning Appliances.
- Email Winning Appliances at Service@Winning.com.au
For Service, Replacement Parts, and Accessories
- Use only genuine Kalamazoo replacement parts and accessories. Genuine Kalamazoo parts and accessories are designed to work correctly with Kalamazoo products and offer superior service life. The use of nonKalamazoo parts can damage the unit and may void the warranty.
- Check the model and serial number of your unit located on the label attached to the inside top of the cabinet. Call +61 (0) 2 9694 0300 for service from Winning Appliances.
- Email Winning Appliances at Service@Winning.com.au
TROUBLESHOOTING
If the unit appears to be malfunctioning, read through the OPERATION section of this manual first. If the problem persists, check this troubleshooting section to see if you can refer to the cause and remedy of the problem and resolve it without a service call.
DANGER
Never attempt to repair or perform maintenance on the unit until the main
electrical power to the unit has been disconnected!
Problem | Cause | Solution |
---|---|---|
No interior light | LED board is inoperable | •Contact Winning Appliances |
service at +61 (0) 2 9694 0300
The light stays on when the door switch is closed| The manual switch is on|
•Turn the manual switch off
| The door is not making contact with the door switch| •Make sure the door
closes tightly
Noisy operation| Soft sounds from the compressor, fan motor, and valves heard|
•Normal operation
“Crackling’ sound during defrost| •Normal operation
LED Controller display is flashing “Pl”| The thermostat probe has failed|
•Contact Winning Appliances service at +61 (0) 2 9694 0300
LED Controller display is flashing ‘P2’| The evaporator probe has failed|
•Contact Winning Appliances service at +61 (0) 2 9694 0300
LED Controller display is flashing “HA”| The internal compartment has exceeded
the high-temperature alarm preset value for over 30 minutes.| •Make sure the
door is completely closed.
•Check the door gasket seal. Replace if necessary.
•Check the condenser and clean it if necessary.
•Make sure the louvered plate is unobstructed. If the surrounding ambient
temperature has recently changed dramatically, the compartment may be
affected.
•Make sure the interior light is off.
•Warm product was recently placed in the cabinet. Wait 24 hours for the
product to chill and then recheck the temperature.
LED Controller display is flashing.| . :AOL compartment has exceeded the low-
temperature alarm preset value for over 30 minutes.| •Make sure the door is
completely closed.
•Check the door gasket seal. Replace if necessary.
•If the surrounding ambient temperature has recently changed dramatically, the
compartment temperature may be affected.
The unit is not running| power is going to the unit.| •Home circuit breaker
was tripped. Reset the circuit breaker.
•ON/OFF keypad is turned off. Turn it on.
•If it is a Dual-Zone model, check the Dual-Zone power switch (see page 4).
The condenser is dirty.| •Clean the condenser
Problem| Cause| Solution
---|---|---
Compartments are warmer than usual| The control preset is set to warm| •Lower
the setpoint temperature. Refer to changing the set point for the specific
model
Light is staying on| •Turn the manual light switch off.
The condenser is dirty or obstructed| •Clean the condenser and clear
obstruction.
The door is open or has been opened more frequently lately.| •Wait 24 hours
and recheck the temperature.
Internal louvers and/or the fan guard is obstructed.| •Reset the preset
temperature if necessary – refer to pages S and 6 of this guide.
•Make sure the louvers and/or the fan are not obstructed.
A warm product was recently placed in the cabinet.| •Wait 24 hours for the
product to chill, then recheck the temperature.
The system runs for a long period of time.| The condenser is dirty or
obstructed.| •Clean the condenser and clear the obstruction.
The door was kept open for a long time or was opened more frequently, or a
warm product was recently placed in the cabinet.| •Wait 24 hours and recheck
the temperature.
Hot day and warm room temperature| •Normal for the system to run more
frequently.
Condensation forms inside the compartments| High humidity and/or frequent door
opening| •Normal operation
| The door is not closing and sealing properly| •Make sure the door is closing
properly. Check the door seal and replace if necessary.
•If condensation persists, contact Winning Appliances service at +61 (0) 2
9694 0300
Form No. Z2406
Rev. 06.03.2021
References
- World’s Best Outdoor Kitchens & Premium Grills | Kalamazoo Outdoor Gourmet
- Winning Appliances | Kitchen & Laundry Appliances
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