Kalamazoo HPA24RO-3-3RL-M6 Refrigeration User Guide

June 4, 2024
Kalamazoo

USE AND CARE GUIDE
Kalamazoo Refrigeration
AUSTRALIA AND NEW ZEALAND

Kalamazoo HPA24RO-3-3RL-M6 Refrigeration

HPA24RO-3-3RL-M6
RESIDENTIAL INSTALLATION MANUAL

CONGRATULATIONS

Congratulations on your purchase of a Kalamazoo high-quality residential refrigeration product. Kalamazoo’s innovative product offering gives you the opportunity to enjoy the functionality and user-friendliness in just about any room of your home, including kitchens, bedrooms, entertainment rooms, basements, and even bathrooms.
All Kalamazoo products are built with commercial-grade stainless steel, providing you with beauty and durability for a lifetime of use. This installation guide will show you how to properly install your new Kalamazoo product.
We dedicate considerable time to ensure that our products provide the highest level of customer satisfaction. If, however, service is required, call Winning Appliances at +61 (0) 2 9694 0300. For your own protection, never return merchandise for credit without our approval.
We thank you again for selecting a high-quality Kalamazoo product. We hope you enjoy using it.

Model Number:
Serial Number:

Purchase Date: _____
Dealer Name/Address: __



Phone Number: ____

KALAMAZOO RESIDENTIAL REFRIGERATION PRODUCTS WARRANTY:

Winning Appliances warrants to the original retail purchaser that during the Basic Warranty Period, Kalamazoo’s products will be free from defects in material and workmanship, and during the Extended Warranty Period, the hermetically sealed refrigeration system contained in Kalamazoo’s under- counter refrigerator will be free from defects in material and workmanship. This system consists entirely of the compressor, condenser, drier, connecting tubing, evaporator, and hot gas bypass valve.

The Basic Warranty Period is as follows:

  • For a new product or floor display model, other than the H50IM Clear Ice Maker: The three (3) year period commencing on the date of purchase by the original retail purchaser, except that the Basic Warranty Period will be the two (2) year period commencing on the date of purchase by the original retail purchaser if the purchase of the product is not registered with Winning Appliances within ninety (90) days of purchase in the manner described below.

The Extended Warranty Period applies only to the hermetically sealed refrigeration system contained in Kalamazoo’s under-counter refrigerators. The Extended Warranty Period is the portion of the six (6) year period commencing on the date of purchase by the original retail purchaser that is not covered by the Basic Warranty Period.

REMEDY:
For a new product or floor display model, other than the H50IM Clear Ice Maker: The three (3) year period commencing on the date of purchase by the original retail purchaser, except that the Basic Warranty Period will be the two (2) year period commencing on the date of purchase by the original retail purchaser if the purchase of the product is not registered with Kalamazoo within ninety (90) days of purchase in the manner described below.

IMPORTANT!
Read and understand all information in this manual before attempting the installation. All plumbing and electrical work must be performed by a qualified technician and conform to all applicable state and local codes.

REGISTRATION:
Your Kalamazoo product can be registered at KalamazooGourmet.com.

OTHER TERMS AND CONDITIONS:

This Warranty applies only to products installed in the six states of Australia and New Zealand.
To obtain the warranty coverage described in this Warranty, Kalamazoo or its authorized distributor or dealer must receive written notice of the warranty claim within the applicable warranty period. To receive parts and/or service and the name and telephone number of the nearest Kalamazoo authorized service representative, please contact Winning Appliances Service at +61 (0) 2 9694 0300. In addition, you can notify Winning Appliances of a warranty claim by visiting the Winning Appliances website at WinningAppliances.com.au and filling out and submitting the support request form that appears there. Please see KalamazooGourmet.com for a full warranty statement.
This Warranty applies only to the original retail purchaser of the Kalamazoo product, and may not be assigned or transferred.

This Warranty does not apply to:

  • Damage to Products occurring during transportation.
  • Products that are used in a manner that is not normal residential or light commercial use.
  • Products that are: improperly installed; misused or abused; operated with low voltage; wired in a manner not conforming to electrical codes; not properly operated in accordance with Kalamazoo’s instructions; not cleaned or maintained in accordance with Kalamazoo’s instructions; modified; or damaged by lightning or other acts of nature.
  • Consumable items such as light bulbs.
  • Cosmetic damage.
  • Adjustments to controls, door reversal, cleaning the condenser or other routine maintenance.
  • Products for which the original proof of purchase, delivery date or serial number cannot be verified.
  • Products for which the defective parts are not returned for inspection if requested by Kalamazoo.
  • Damage to other property caused by the products, including but not limited to loss of food due to spoilage and damage caused by water leakage.

THIS LIMITED WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE; PROVIDED, HOWEVER, THAT TO TO THE EXTENT REQUIRED BY LAW, IMPLIED WARRANTIES ARE

INCLUDED BUT DOES NOT EXTEND BEYOND THE DURATION OF THE EXPRESS WARRANTY FIRST SET ABOVE.
KALAMAZOO’S SOLE LIABILITY AND YOUR EXCLUSIVE REMEDY UNDER THIS WARRANTY ARE SET FORTH IN THE PARAGRAPH ENTITLED “REMEDY” SET FORTH ABOVE.
KALAMAZOO SHALL HAVE NO LIABILITY WHATSOEVER FOR ANY INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES ARISING FROM THE SALE, USE, OR INSTALLATION OF THE PRODUCT OR FROM ANY OTHER CAUSES WHATSOEVER, WHETHER BASED ON WARRANTY (EXPRESS OR IMPLIED) OR OTHERWISE BASED ON CONTRACT, TORT OR ANY OTHER THEORY OF LIABILITY. IN NO EVENT SHALL KALAMAZOO’S LIABILITY WITH RESPECT TO A PRODUCT EXCEED THE PURCHASE PRICE OF THE PRODUCT.

Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitations and exclusions may not apply to you. This Warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.

ADDITIONAL INFORMATION

Per AS/NZS 4474.1:2007 Marking Requirements 4.3, the food storage compartment type for all models is the FRESH FOOD COMPARTMENT.
Per AN/NZS 4474.1:2007 Marking Requirements 4.5, the following information shows the rated gross and storage volumes for models included in this manual.

Model Total Gross Volume Total Storage Volume
HPA24 147.25 liters 135.35 liters
HHA24 87.78 liters 79.45 liters

SAFETY

PLEASE READ all instructions completely before attempting to install or operate the unit. Take particular note of the
DANGER, WARNING, and CAUTION information in the manual. The information is important for the safe and efficient installation, operation, and care of your Kalamazoo unit.

DANGER
Indicates a hazard that WILL result in serious injury or death if precautions are not followed.
WARNING
Indicates a hazard MAY cause serious injury or death if precautions are not followed.
CAUTION
Indicates a hazard where minor injury or product damage may occur if precautions are not followed.

BEFORE USE

DANGER
Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.
DANGER
If the supply cord is damaged, it must be replaced by the manufacturer, its service agent, or similarly qualified persons in order to avoid a hazard.
WARNING
This product uses a flammable gas-blowing agent for insulation. This product must be disposed of in accordance with all federal and local codes that have jurisdiction.
WARNING
This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance.
WARNING
When positioning the appliance, ensure the supply cord is not trapped or damaged.
WARNING
Do not locate multiple portable socket outlets or portable power supplies at the rear of the appliance.
CAUTION
This appliance is intended to be used in households and similar applications such as:

  • staff kitchen areas in shops, offices, and other working environments;
  • farmhouses and by clients in hotels, motels, and other residential-type environments;
  • bed and breakfast type environments;
  • catering and similar non-retail applications.

OPERATION

MASTER SWITCH
Signature Series products come equipped with a master power switch located behind the louvered toe kick. Remove the toe kick to turn the power on or off to the unit.
INTERIOR LIGHT
Door units are equipped with an interior light that illuminates when the door is opened. All HPA24 and HHA24 models come standard with adjustable blue and white LED lighting. The cabinet also comes equipped with a manual light switch for displaying the products through a glass door.
Always ensure that the manual light switch is in the OFF position before closing a solid wood or stainless steel door. If the manual light switch is left on for an extended period of time, it may increase the cabinet temperature, and cause the refrigeration system to run harder.
LOADING PRODUCT
Before storing perishables, turn the unit on and allow it to operate for a minimum of 24 hours to allow temperatures to stabilize.
When loading items into the unit, do not block internal louvers and fan guard openings or performance will be decreased.

CHECKING PRODUCT TEMPERATURE

  1. To accurately check the temperature of the product stored in the refrigerated compartment, insert an accurate thermometer into a plastic unbreakable bottle, partially filled with water. Tighten the bottle cap securely.
  2. Place the bottle in the desired area for 24 hours. Refrain from opening the unit during the testing period. After 24 hours, check the temperature of the water. Adjust the temperature accordingly using the following procedures:

DIGITAL TEMPERATURE CONTROL

Kalamazoo HPA24RO-3-3RL-M6 Refrigeration - fig 1

Kalamazoo Signature Series and Signature Sottile units come standard with state-of-the-art digital control. The following information is instructions on how to use the controller.

Programming Button Definitions:

| SET button
---|---
| DEFROST button (melting snowflake)
| UP arrow
| DOWN arrow
| ON/OFF button

To Set Target Temperature
Press and release the SET button. The display will show the current temperature setpoint.
To Change Setpoint Temperature

  1. Press and hold the SET button until the display shows the current setpoint temperature with the “C” flashing.
  2. Use the UP and DOWN arrow button to scroll to the desired temperature.

To Set the Maximum Stored Temperature
Press the UP arrow button to see the maximum stored temperature. To reset the maximum stored temperature, while displayed, press and hold the SET button until ‘rst’ flashes in the display.
To Set Minimum Stored Temperature
Press the DOWN arrow button to see the minimum stored temperature. To reset the minimum stored temperature, while displayed, press and hold the SET button until ‘rst’ flashes in the display.

On/Off
Press the ON/OFF button to turn the unit on or off.
Key Combinations:

| Press the UP and DOWN arrow buttons to  lock and unlock the keyboard
---|---
| Press the SET and UP arrow buttons simultaneously to return to the room temperature display.

NOTE: Dependent on the model and configuration, the controllers have been programmed to only allow a temperature adjustment within a specified range.

Signature Series HPA24 Models

Model| Min Temp Set| Max Temp Set| Factory Set Point
HPA24R| -1° C| 6°C| 3°C
HPA24B| -1° C| 9° C| 6° C
HPA24W| 4° C| 20° C| 7° C
Signature Sottile HHA24 Models
Model| Min Temp Set| Max Temp Set| Factory Set Point
HHA24RS| -1° C| 6° C
=|  3° C
HHA24BS| -1° C| 9° C| 6° C
HHA24WS| 4° C| 20° C| 7° C

LED Functions

The following table describes LED functions

LED Mode Function
ON Compressor is on
Flashing Anti-short cycle delay is on
ON Defrost is on
ON Alarm is on
Flashing You are in the process of programming the unit

MAINTENANCE

SEASONAL MAINTENANCE FOR OUTDOOR MODELS
Winterizing
This process should occur when the daily low temperatures is at or below the temperatures stated below:
Refrigerator models: 3° C
Beverage Center: 6° C
Wine Reserve: 7° C
It is best to winterize your unit before the low temperatures listed above.

  1. Turn the unit to OFF position by pressing the OFF button on the controller. The controller displays the word “OFF” and, for Signature Series models, turn the master switch located behind the grille off (if the power cord is accessible, unplug the power cord. If not, turn off the circuit breaker to the electrical receptacle the cabinet is plugged into).
  2. Remove all contents from the unit.
  3. Remove the front grille.
  4. Clean the condenser by using a vacuum cleaner to remove loose debris (leaves, dirt, etc.) that may have accumulated inside the grille.
  5. Reinstall the front grille.
  6. Clean the interior of the unit using stainless steel cleaner and polish (see page 7).
  7. Clean the exterior of the unit using stainless steel cleaner and polish (see page 7).

NOTE: Do not place a cover over the unit. While not required, you may choose to remove the unit from the outdoor location and store it indoors.
CAUTION
Operating the unit at temperatures lower than those recommended will void the warranty.

Spring Start-Up
This process should occur after the daily low temperatures is above the temperatures stated below:
Refrigerator models: 3° C
Beverage Center: 6° C
Wine Reserve: 7° C

  1. Remove the grille.
  2. Check the condensing unit to ensure it is clear of loose debris and clean as necessary with a vacuum cleaner.
  3. Re-attach the front grille to the unit.
  4. Clean the interior of the unit using stainless steel cleaner and polish (see page 7).
  5. Clean the exterior of the unit using stainless steel cleaner and polish (see page 7).
  6. Plug the unit into the electrical receptacle or turn on the circuit breaker.
  7. Turn on the master switch located behind the grille if the model is Signature Series. Press the OFF button one time to turn the unit on. The controller display will show the actual temperature inside the cabinet.
  8. The cooling process will begin to bring the unit to the set temperature. It’s recommended you run the unit for 24 hours to stabilize the operating temperature before using.

DANGER
Never attempt to repair or perform maintenance on the unit until the main electrical power to the unit has been disconnected!

STAINLESS STEEL CARE & CLEANING

General
Stainless steel is a “passive” metal because it contains other metals like chromium, nickel, and manganese that stabilize the atoms. Chromium provides an invisible passive film that covers the steel surface, acting as a shield against corrosion. As long as the film is intact and not contaminated, the metal is passive and stainless. If the passive film of stainless steel has been broken, the equipment can start to corrode and rust.
Three materials or processes can break down stainless steel’s passive layer and allows corrosion to occur:

  • Mechanical abrasion
  • Deposits and water
  • Chlorides

Mechanical abrasion refers to items that will scratch a steel surface. Steel pads, wire brushes, and scrapers are prime examples.
Water comes out of the faucet in varying degrees of hardness. Hard water may leave spots. When allowed to sit, these deposits will break down the passive chromium layer and rust stainless steel. Other deposits from food preparation must be promptly removed with an appropriate cleaning agent.
Chlorides are found nearly everywhere. They are in the water, food, and table salt. Household and industrial cleaners are the worst offenders.
Preventing Stainless Steel Rust
Use non-abrasive tools to clean stainless steel products. Soft cloths and plastic scouring pads will not harm the steel’s passive layer.
Clean with polish lines. Some stainless steels have visible polishing lines or “grain”. When visible lines are present, always scrub in a motion parallel to the lines. When the grain cannot be seen, polish in a consistent straight pattern and not in a circular motion. Use alkaline, alkaline chlorinated or non-chloride-containing cleaners. While many traditional cleaners are loaded with chlorides, the industry is providing an ever-increasing choice of non- chloride cleaners. If you are not sure of the chloride content in the cleaner being used,
contact your cleaner supplier. If your present cleaner contains chlorides, ask your supplier for an alternative. Avoid cleaners containing quaternary salt; it also can attack stainless steel and cause pitting and rusting.
Keep food equipment clean. Use alkaline, alkaline chlorinated, or non-chloride cleaners at recommended strength. Clean frequently to avoid the build-up of hard, stubborn stains. The single most likely cause of damage is chlorides in the water. Remember, adding heat to cleaners that contain chlorides dramatically increases their effect on stainless steel.
If chlorinated cleaners are used, immediately rinse and wipe equipment and supplies dry. The sooner you wipe standing water, especially when it contains cleaning agents, the better. After wiping the equipment down, allow it to air dry. Oxygen helps maintain the stainless steel passive film.

Cleaning the Cabinet Interior/Exterior
CAUTION
NEVER use hydrochloric acid (muriatic acid) on stainless steel. Do not use abrasive cleaners or cloths on any interior or exterior surfaces or removeable parts.

Glass panels may be cleaned using any standard glass cleaner available on the market.
To clean interior and exterior non-metallic surfaces and removable parts, wash with a mild solution of soap and lukewarm water with a little baking soda. Rinse and dry thoroughly. Avoid getting water on the lights, controllers, fan motors, and unfinished wood wine rack faces.
Cleaning the Condenser
The condenser (located behind the front grille cover) should be cleaned every three (3) months. Use a soft bristle brush and vacuum to remove dust and lint.

CAUTION
Avoid damaging or crushing the condenser fins or tubing.

Recommended Cleaners for Specific Situations

Job Cleaning Agent Comments
Routine cleaning Soap, ammonia, detergent Apply with a sponge or soft cloth
Fingerprints and smears Areal 20, Lac-O-Nu, Lumin Wash, 0-Cedar Cream Polish

Provides barrier film to minimize fingerprints. Can be used on all finishes. Rub the surface with a cloth as directed on the package.
Stubborn stains and discolorations| AllChem Concentrated Cleaner, Samae, Twinkle, Cameo Copper Cleaners, Grade FFF Italian Pumice Whiting, Steel Bright, Lumin Cleaner, Zud Restore, Sta-Clean, Highlite Cooper’s Stainless Steel Cleaner or Revere Stainless Steel Cleaner| Apply with a damp sponge or cloth, then rinse with clear water and wipe dry.
Old Dutch, Lighthouse Sunbrite, Wyandotte Bab-O, Gold Dust, Appollo, Bon Ami, or Comet| For these household cleaners, rub with a damp cloth. They may contain chlorine bleaches so rinse thoroughly after use and wipe dry.
Liquid NuSteel or Dubois Temp| For these products, rub the surface with a dry cloth using only a small amount of cleanser. Rinse with water and dry.
Heat tint or heavy discoloration| Penny-Brite, Copper Brite, Paste Nu-Steel, Dubois Temp or Tarnite| Rub onto the surface with a dry cloth
| Bar Keepers Friend, Revere Stainless Steel Cleaner, Allen Polish, Steel Bright Wyandotte Bab-0 or Zud| When using these cleaners, apply with a damp sponge or cloth, rinse thoroughly and wipe dry.
Tenacious deposits, rust, discoloration, industrial atmospheric stains| Oakie No. 33 Dilac, Texo NY, Flash-Klenz Caddy Cleaner, Turco Scale 4368 or Permag 57| Swab and soak with a clean cloth. Let stand for 15 minutes or more according to the directions on the package, then rinse and wipe dry.
Rust discoloration or corrosion caused by cleaning agents containing hydrochloric (muriatic) acid or chlorine bleach| 3M Scotch Pad, type A, grade”fine.| Clean off the surface soil using the cleaning methods above. Then rub discolored or corroded areas lightly with a dry pad.
Use of property names is intended only to indicate a type of cleaner and does not constitute the endorsement. The omission of any proprietary cleaner does not imply its inadequacy. All products should be used in strict accordance with the instructions on the package.
NOTE: Do use steel wool or scouring pads to clean stainless steel?

For Product Information

For Service, Replacement Parts, and Accessories

  • Use only genuine Kalamazoo replacement parts and accessories. Genuine Kalamazoo parts and accessories are designed to work correctly with Kalamazoo products and offer superior service life. The use of nonKalamazoo parts can damage the unit and may void the warranty.
  • Check the model and serial number of your unit located on the label attached to the inside top of the cabinet. Call +61 (0) 2 9694 0300 for service from Winning Appliances.
  • Email Winning Appliances at Service@Winning.com.au

TROUBLESHOOTING

If the unit appears to be malfunctioning, read through the OPERATION section of this manual first. If the problem persists, check this troubleshooting section to see if you can refer to the cause and remedy of the problem and resolve it without a service call.

DANGER
Never attempt to repair or perform maintenance on the unit until the main electrical power to the unit has been disconnected!

Problem Cause Solution
No interior light LED board is inoperable •Contact Winning Appliances

service at +61 (0) 2 9694 0300
The light stays on when the door switch is closed| The manual switch is on| •Turn the manual switch off
| The door is not making contact with the door switch| •Make sure the door closes tightly
Noisy operation| Soft sounds from the compressor, fan motor, and valves heard| •Normal operation
“Crackling’ sound during defrost| •Normal operation
LED Controller display is flashing “Pl”| The thermostat probe has failed| •Contact Winning Appliances service at +61 (0) 2 9694 0300
LED Controller display is flashing ‘P2’| The evaporator probe has failed| •Contact Winning Appliances service at +61 (0) 2 9694 0300
LED Controller display is flashing “HA”| The internal compartment has exceeded the high-temperature alarm preset value for over 30 minutes.| •Make sure the door is completely closed.
•Check the door gasket seal. Replace if necessary.
•Check the condenser and clean it if necessary.
•Make sure the louvered plate is unobstructed. If the surrounding ambient temperature has recently changed dramatically, the compartment may be affected.
•Make sure the interior light is off.
•Warm product was recently placed in the cabinet. Wait 24 hours for the product to chill and then recheck the temperature.
LED Controller display is flashing.| . :AOL compartment has exceeded the low- temperature alarm preset value for over 30 minutes.| •Make sure the door is completely closed.
•Check the door gasket seal. Replace if necessary.
•If the surrounding ambient temperature has recently changed dramatically, the compartment temperature may be affected.
The unit is not running| power is going to the unit.| •Home circuit breaker was tripped. Reset the circuit breaker.
•ON/OFF keypad is turned off. Turn it on.
•If it is a Dual-Zone model, check the Dual-Zone power switch (see page 4).
The condenser is dirty.| •Clean the condenser
Problem| Cause| Solution
---|---|---
Compartments are warmer than usual| The control preset is set to warm| •Lower the setpoint temperature. Refer to changing the set point for the specific model
Light is staying on| •Turn the manual light switch off.
The condenser is dirty or obstructed| •Clean the condenser and clear obstruction.
The door is open or has been opened more frequently lately.| •Wait 24 hours and recheck the temperature.
Internal louvers and/or the fan guard is obstructed.| •Reset the preset temperature if necessary – refer to pages S and 6 of this guide.
•Make sure the louvers and/or the fan are not obstructed.
A warm product was recently placed in the cabinet.| •Wait 24 hours for the product to chill, then recheck the temperature.
The system runs for a long period of time.| The condenser is dirty or obstructed.| •Clean the condenser and clear the obstruction.
The door was kept open for a long time or was opened more frequently, or a warm product was recently placed in the cabinet.| •Wait 24 hours and recheck the temperature.
Hot day and warm room temperature| •Normal for the system to run more frequently.
Condensation forms inside the compartments| High humidity and/or frequent door opening| •Normal operation
| The door is not closing and sealing properly| •Make sure the door is closing properly. Check the door seal and replace if necessary.
•If condensation persists, contact Winning Appliances service at +61 (0) 2 9694 0300

Form No. Z2406
Rev. 06.03.2021

References

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