Hisense HS643D60WUK Dishwasher User Manual

June 17, 2024
Hisense

life reimagined
User manual
Dishwasher

HS643D60WUK
HS643D60XUK

Your dishwasher

Install the dishwasher, see the chapter Installation. Press .
The first time the dishwasher is switched on, it is important that you choose the right settings to ensure good dishwashing results. See the chapter Before washing for the first time.

hisense hs643d60wuk dishwasher - Display

Program
Eco 55°
Auto 45-65°
1h 65°
Intensive 70°
Glass 40°
Hygiene 70°

Option
Delayed start
Speed wash

Special program
Self Clean 3 sec Self-clean

Information on the display
See the chapter Care and cleaning.
Top up with rinse aid
Top up with salt
CLn Run the Self-clean program
NOTE!
The control panel only reacts to use when the door is closed.

Safety instructions

  • Read the user manual and keep it in a safe place!
  • Number of standard place settings: 16
  •  Never use the dishwasher for any purpose other than that specified in these operating instructions.
  • Do not load the dishwasher door or dishwasher baskets with anything other than dishes.
  • Never leave the dishwasher door open as someone may trip on it. Push the baskets in to avoid risking the dishwasher tipping over.
  • Use only dishwasher detergent!
  • This machine can be used by children aged 8 and upwards, and by people with reduced physical capacity, mental ability, memory loss or lacking experience and knowledge. These individuals must be supervised when using the machine or have instructions on how to use the machine and understand the risks that can occur. Cleaning of the machine must not be carried out by children without supervision.
  • Damaged supply cord must only be replaced by the manufacturer’s service centre or someone similarly professionally qualified.
  • Only use the dishwasher in household-type environments for dishwashing household dishes. All other use is prohibited.
  • Never place dishes with solvent residues in the dishwasher due to the risk of explosion. Nor may dishes that containash, wax or lubricants be washed in the dishwasher.
  • Children must be watched. Do not allow children to use or play with the dishwasher. Be especially vigilant when the door is open. Some detergent may remain inside! After adding detergent, always start the dishwasher immediately.
    WARNING!
    Knives and other pointed items must be placed horizontally in the dishwasher’s special cutlery baskets.

WARNING!
Children must be supervised – dishwasher detergent is corrosive!
Automatic child lock – CL
You can activate the Automatic child lock setting to prevent children from starting the dishwasher. See the chapter Settings. CL (Child Lock) will be shown on the display when pressing the control panel. (To unlock, press and hold for three seconds.)
Child lock – CL
To prevent children from stopping the current dishwashing program, you can activate the child lock function. Once you have started a program, press and hold for three seconds. CL (Child Lock) will be shown on the display when pressing the control panel. (To unlock, press and hold for three seconds.)

Installation
See the chapter Installation.
Overflow guard
The overflow guard starts pumping out the water and turns off the water supply if the water level in the dishwasher exceeds the normal level. If the overflow guard is triggered, F54 (Overfilling water) appears on the display. Turn off the water tap and contact your nearest service centre. (To avoid water leakage outside the dishwasher, do not remove the plug from the wall socket until the water tap on the supply line has been turned off!)
Packaging
The outer packaging protects the product during transport. The packaging material is recyclable. Separate the different packaging materials to help reduce raw material use and waste. Your dealer can take the packaging for recycling or direct you to the nearest recycling centre. The packaging is comprised of:

  • Corrugated cardboard made from up to 100% recycled material.
  • Expanded polystyrene (EPS) with no added chlorine or fluorine.
  • Supports made from untreated wood.
  • Protective plastic made from polyethylene (PE).

Disposal
The dishwasher is manufactured and labelled for recycling. When the dishwasher has reached the end of its service life and is to be disposed of, it should immediately be made unusable. Pull out the power cable and cut it as short as possible.
Contact your local authority for information about where and how your dishwasher should be correctly recycled.

Symbols on the appliance

Read the user manual.
Recycle as electrical waste.
Approved in accordance with the relevant EU directives.
Approved in accordance with the relevant UK legal requirements.

Before washing for the first time

  1. Water hardness
    In order to achieve good dishwashing results, the dishwasher needs soft water (water with low mineral content). Hard water leaves a white coating on dishes and the dishwasher.
    Checking water hardness
    Water hardness is specified using German degrees of water hardness (°dH), French degrees of water hardness (°fH), English degrees of water hardness (°eH) or millimoles per litre (mmol/l).
    A water supply with a water hardness in excess of 5°dH (9°fH / 6°eH / 0.9 mmol/l) must be softened.
    This is done automatically with the aid of the built-in water softener. In order for the water softener to function properly, its settings must be adjusted to the hardness of the water supply. Once you have adjusted the water softener settings, add detergent and rinse aid in doses suitable for soft water.
    Contact the local waterworks to check the water hardness in your area.
    Make a note of the water hardness:____ °dH| °fH| °eH| mmol/l| Recommended setting
    ---|---|---|---|---
    0-5| 0-9| 0-6| 0.0-0.9| 4:00
    6-8| 10-14| 7-10| 1.0-1.4| 4:01
    9-11| 15-20| 11-14| 1.5-2.0| 4:02
    12-14| 21-25| 15-18| 2.1-2.5| 4:03
    15-19| 26-34| 19-24| 2.6-3.4| 4:04
    20-24| 35-43| 25-30| 3.5-4.3| 4:05
    25-29| 44-52| 31-36| 4.4-5.2| 4:06
    30-39| 53-70| 37-49| 5.3-7.0| 4:07
    40-49| 71-88| 50-61| 7.1-8.8| 4:08
    50| 89| 62| 8.9| 4:09

If the water hardness exceeds 50°dH (89°fH / 62°eH / 8.9 mmol/l), we recommend connecting an external water softener.
Increased consumption during regeneration
The dishwasher’s built-in water softener is regularly regenerated to maintain its function. Regeneration extends the dishwashing program and increases energy and water consumption. Just how often the dishwasher’s water softener is regenerated depends on the selected setting.
Example: If the Eco 55° program is run with a water hardness of 14°dH (25°fH / 18°eH / 2.5 mmol/l),  the water softener is regenerated at regular intervals (after 5 dishwashing cycles), energy consumptionincreases by 0.015 kWh, and water consumption increases by 2.3 litres, while the program time is extended by 3 minutes. Regeneration takes place during the program’s main wash.
WARNING!
Hard water leaves a white coating on dishes and inside the dishwasher. It is therefore important that you select the right setting for the water softener! See Water hardness in the chapter Settings.
Never run the dishwasher with an empty salt compartment if the water supply has a water hardness in excess of 5°dH (9°fH / 6°eH / 0.9 mmol/l).

  1. Basic settings
    The first time the dishwasher is switched on, it is important that you choose the right settings to ensure good dishwashing results. See page 19.
    Set up:
    • Rinse aid
    • Water hardness
    • TAB (All-in-one detergent)

  2. Top up with rinse aid
    hisense hs643d60wuk dishwasher - rinse aid
    Drying is faster and a better result is achieved if you use rinse aid. You will also achieve a better dishwashing result with clear and spotless dishes.
    Top up the rinse aid compartment with rinse aid if you have selected Rinse aid 3:01 – 3:05.
    1. Open the rinse aid compartment lid.
    2. Carefully top up with rinse aid to the level marked MAX.
    3. Wipe up any splashes of rinse aid around the compartment.
    4. Close the lid firmly.
    When the rinse aid needs topping up, the symbol lights on the display.

  3. Top up with salt
    hisense hs643d60wuk dishwasher - salt
    For a water supply with a hardness above 5 °dH (9 °fH / 6 °eH / 0.9 mmol/l), fill with salt.
    Add salt to the salt compartment if you have selected Water hardness 4:01 – 4:09.
    1. Remove the salt compartment lid by turning it anticlockwise.
    2. Place the funnel supplied with the dishwasher in the salt compartment top- up hole. Before washing for the first time, pour in about 1 l of water. (Water is only needed the first time.)
    3. Add enough salt to fill the salt compartment (max. 750 gram). Use special dishwasher salt.
    4. Wipe away excess salt and turn the lid clockwise until in the closed position.
    When the salt needs topping up, the symbol lights on the display.
    WARNING!
    In order to avoid rust stains a dishwashing program must be started immediately after adding salt.

Greener dishwashing

Save energy and water
When using a dishwasher in a residential setting, less energy and water are generally used compared to washing the dishes by hand.
Do not rinse under running water
Do not rinse the dishes under running water as this will lead to increased energy and water consumption.
Simply scrape off large food particles before loading the dishwasher.
Choose a green detergent
Read the environmental declaration on the packaging!
Too much detergent, rinse aid and salt can result in less effective dishwashing and also entail greater environmental impact.
Run a fully loaded dishwasher
Save energy and water by waiting until the dishwasher is full before running a program (see number of standard place settings). Use the 1h 65° program with the Speed wash option to rinse the dishes if there are any unpleasant odours.
Run programs at a lower temperature
If the dishes are only slightly dirty, you can select a program with a low temperature.
Select dishwashing program – Eco 55°
This program is suitable for washing normally soiled dishes and is the most effective program in terms of combined energy and water consumption. This program is used to assess compliance with EU legislation on ecodesign.
The dishwashing program is designed for an effective wash using as little energy and water as possible.
The program washes at a low temperature for a long time.
Activate the setting – Auto Dry
A shorter dishwashing program and better drying results are achieved if you activate the Auto Dry setting, which automatically opens the dishwasher door. Wait until the dishwasher indicates that the program has ended and the dishes have cooled before unloading the dishwasher. (If the dishwasher is built-in, the surrounding furnishings must be resistant to any condensation from the dishwasher.)
Connect to cold water
Connect the dishwasher to the cold water supply if the building is heated using oil, electricity or gas.
Connect to hot water
Connect the dishwasher to the hot water supply (max. 70 °C) if the building is heated using an energy-efficient means such as district heating, solar power or geothermal power. Choosing a hot water connection reduces the dishwasher’s energy consumption.

NOTE!
Do not exceed the permitted water supply temperature. Certain materials used in some cookware cannot withstand high heat. See Fragile dishes in the chapter Loading the dishwasher.

Loading the dishwasher

Fragile dishes
Some cookware is not dishwasher safe. This can be for several reasons. Some materials cannot withstand high heat, others can be damaged by dishwasher detergent.
Exercise caution with, for example, handmade items, fragile decoration, crystal/glassware, silver, copper, tin, aluminium, wood and plastic. Look for the “Dishwasher safe” marking.

Loading affects the results
Load the dishes carefully to ensure the best washing and drying results with the lowest possible energy and water consumption. Give your dishwasher the best chance to reach and clean all surfaces, as well as to dry the dishes as thoroughly as possible.

  • All dirty surfaces should face inwards and downwards!
  • Dishes should not be placed in or on each other.
  • Angle dishes with hollows, such as cups, so that the rinse water will run off. This is also important for plastic items.
  • Make sure small items cannot fall through the dishwasher basket; place them in the top cutlery tray.

The dishwasher’s baskets
The dishwasher is equipped with a top cutlery tray, an upper basket and a lower basket.
The appearance of the baskets may differ depending on the dishwasher setup.
WARNING!
Be careful with fully loaded dishwasher baskets. Push the baskets in to avoid risking the dishwasher tipping over.
Top cutlery tray
The top cutlery tray has space for cutlery, ladles, whisks, serving cutlery and similar items.

hisense hs643d60wuk dishwasher - cutlery tray

The top cutlery tray is comprised of three parts that can be moved sideways to better accommodate the dishes.
Upper basket
Place glasses, cups, bowls, side plates and saucers in the upper basket. All dirty surfaces should face inwards and downwards! Wine glasses are placed on the wine glass shelf and knives are placed in the knife stand on the right.

hisense hs643d60wuk dishwasher - Knife stand

Raising and lowering the upper basket

  1. Pull out the upper basket.
  2. Grab the sides of the upper basket with both hands and lift it up.
  3. If the upper basket is raised while in the top position, it will drop to the bottom position.
    Note that both sides of the basket must always be set to the same height.

hisense hs643d60wuk dishwasher - basket

Lower basket
Place plates, side plates, serving dishes and pots in the lower basket. Cutlery can be placed in the cutlery holder.

hisense hs643d60wuk dishwasher - Lower basket

Adjustable plate supports
The adjustable plate supports can be folded down to make it easier to load pots and bowls.

hisense hs643d60wuk dishwasher - supports

NOTE!
Check that the spray arms can rotate freely.

Using the dishwasher

Add detergent
Follow the instructions on the detergent packaging. This dishwasher is fitted with a water softener, so use detergent and rinse aid doses suitable for soft water.
Too much detergent can result in less effective dishwashing and also entails greater environmental impact.
Detergent compartment
The detergent compartment must be dry when adding detergent.

hisense hs643d60wuk dishwasher - prewash detergent

If powder or liquid dishwasher detergent is used, add a small amount of the detergent to the compartment for prewash detergent.
NOTE!
Use only dishwasher detergent! Washing up liquid must not be used as the foam that forms prevents the dishwasher from operating effectively.
All-in-one detergent
There are many types of all-in-one detergents on the market. Read through the directions for these products carefully.
Activate the TAB setting when using an all-in-one detergent that contains rinse aid.
Dishwasher tablets are not recommended for short programs (less than 75 minutes). Use powder or liquid dishwasher detergent instead.
NOTE!
Optimal washing and drying results are achieved by using normal detergent together with separately dispensed rinse aid and salt.
Contact the detergent manufacturer if you have questions about the detergent.

hisense hs643d60wuk dishwasher - Select program

NOTE!
The control panel only reacts to use when the door is closed.
On/Off
Close the door properly, otherwise the dishwasher will not start. Press . Also turn on the water tap if it is turned off.
P Select program
Select a program to suit the type of dishes and how dirty they are. Eco 55° is always pre-selected.
Press one or more times until the desired program is activated, which is indicated by an indicator light.
Eco Eco 55°
This program is suitable for washing normally soiled dishes and is the most effective program in terms of combined energy and water consumption. This program is used to assess compliance with EU legislation on ecodesign.
You can read more about greener dishwashing in the chapter Greener dishwashing.
For heavily soiled dishes with a lot of grease, a program with higher temperatures should be used.
Auto 45-65°
The dishwasher can measure how dirty the dishes are and adjust water consumption and temperature accordingly. When newly installed, the program needs to be run five times before it is fully adapted and can provide the best results.
1h 65°
A quick program for slightly dried leftovers. (This program is not intended for burnt food, such as on oven dishes.)
The Auto Dry option is important for ensuring the best drying results.
Intensive 70°
A program with a high temperature for dissolving grease on very dirty dishes, such as pans, casserole dishes and oven dishes. If these dishes do not completely fill the dishwasher, you can add plates and other dishes.
Glass 40°
A gentle dishwashing program with a low temperature for washing fragile items made of crystal/glass. Remember to use a small amount of detergent and to place items so that they do not touch each other during the wash. See also Fragile dishes in the chapter Loading the dishwasher. Porcelain that has just been used without dried leftovers can also be washed using this program.
Hygiene 70°
This program is ideal to use where demands on hygiene are extra high, e.g. for baby bottles and cutting boards. The temperature is high both in the main wash and in the final rinse.
Self-clean 3 sec Self-clean
Self-cleaning program for hygienic cleaning of the dishwasher tub, spray arms and spray pipes. This program should be run (with no dishes in the machine) using normal dishwasher detergent or citric acid. Special dishwasher cleaners are also available on the market. For the removal of limescale deposits, see Dishwasher tub in the chapter Care and cleaning.
NOTE!
CLn The dishwasher will indicate at regular intervals that Self-clean needs to be run.
Press and hold until CLn is shown on the display to select the program.
Select option
Press the options (   ,   ) to activate them. (The available options vary between programs.)
Delayed start
When you select Delayed start, the dishwasher will start 1-24 hours after you press .

  1. Press once to activate Delayed start. Press several times, or hold it in, to set the desired number of hours. The time for Delayed start is shown on the display.
  2.  Press . The timer counts down and the dishwasher starts after the selected delay.

If you want to cancel the Delayed start option, press and hold for three seconds.
Not available for: Self-clean
Speed wash
This option shortens the program time, but uses more energy and water.
Press to activate the option. The program time is updated on the display.
Not available for: Auto 45-65°, Glass 40°, Hygiene 70°, Self-clean
Start/Pause/Stop
Press . The display starts counting down.
Stopping or changing a program
Press and hold for three seconds to pause the program. If you want to interrupt or change the program after starting the dishwasher, press and hold for another five seconds. Open the door and top up with new detergent if the lid of the detergent dispenser has opened. Close the door. Then select a new program and press.
Remaining time
Once you have chosen a program and options, the time the program took when last used is displayed.
Once you have started the dishwasher, the display shows the remaining program time. The remaining time is updated during the drying phase. This may differ somewhat from time to time depending on the temperature of the water supply, the amount of dishes, the ambient temperature and other factors.
If you want to load more dishes 1)
Press and hold
for three seconds to pause the program. Open the door. Add the dishes and close the door. Press .
Power failure
If the dishwasher is turned off due to a power failure when a dishwashing program is running, the program continues when power is restored. If the power is cut during drying, the program is interrupted. If you open the door for more than 2 minutes during drying, the program will be interrupted.
Once the program has finished
Once the program has finished, “End” appears on the display.
At the end of the program one short signal will sound. Chapter Settings describes how to change this function.
The dishwasher switches off automatically after the program ends. Shut off the water tap after each use (if required by your insurance company).
The best drying results

  • Fully load the dishwasher.
  • Angle dishes with hollows, such as cups, so that the rinse water will run off. This is also important for plastic items.
  • Top up with rinse aid or increase the rinse aid dosage setting.
  • Activate the Auto Dry setting. See the chapter Settings.
  • Allow the dishes to cool before unloading the dishwasher.

Unloading the dishwasher
Hot porcelain is more fragile. Leave the dishes to cool in the dishwasher before unloading them.
Unload the lower basket first to avoid any water drops from the upper basket falling onto the dishes in the lower basket.

  1. You should not load more dishes if the lid of the detergent dispenser has been opened.

Program chart

Program| Detergent (ml)| Option| Number

of prewashes

| Main wash| Number of rinses| Final rinse| Consumption values 1)
---|---|---|---|---|---|---|---
Dishwashing time

(approx. hrs:min)

| Energy (approx. kWh)| Water cons. (liter)
Eco Eco 55° 2)| 25| 3)| | 55 °C| 2| 49 °C| 2:55| 0.85| 11.0
Auto 45-65°| 25| 3)| 1-2| 45-65 °C| 2-3| 60 °C| 2:10-3:10| 0.9-1.4| 13.0-20.5
 1h 65°|
25| 3)| | 65 °C| 3| 65 °C| 1:00| 1.1| 14.5
Intensive 70°|
25| | 2| 70 °C| 2| 70 °C| 2:50| 1.6| 17.0
  Glass 40°|
20| | | 40 °C| 2| 50 °C| 1:40| 0.7| 10.5
Hygiene 70°| 25| | | 70 °C| 2| 70 °C| 1:05| 1.3| **** 10.5

Settings

  1. Press .
  2. To open the dishwasher’s settings menu, press and hold and until SEt is shown on the display.
  3. Press to step through the settings menu.
  4. Press P to step through the alternatives.
  5. Confirm the selected setting by pressing .
  6. To exit the menu, step through it or press .

hisense hs643d60wuk dishwasher - Select alternative

Settings| Alternatives|
---|---|---
Automatic child lock (CL)| 1:00 (Off) 1:01 (On)| You can activate the Automatic child lock setting to prevent children from starting the dishwasher.
To temporarily deactivate or activate the Automatic child lock setting, press and hold for three seconds.
CL (Child Lock) will be shown on the display when pressing the control panel. (To unlock, press and hold   for three seconds.)
Sounds| 2:00 – 2:03 (2:00 Off)| A beep confirms that the control panel has been pressed. A beep indicates when a dishwashing program has ended. Error messages are always indicated by a loud buzzer.
Rinse aid| 3:00 – 3:05 (3:00 Off)| Setting for rinse aid dosage. The rinse aid dispenser can be adjusted between 3:00 (Off) and 3:05 (High dosage). Increase the rinse aid dosage:

•    If the dishes have water marks. Decrease the rinse aid dosage:
•    If the dishes have a sticky white/blue film.
•    If the dishes are streaked.
•    Build-up of foam. If you have very soft water, the rinse aid can be diluted 50:50 with water.
Pre-selected at factory: 3:04

Settings| Alternatives|
---|---|---
Water hardness| 4:00 – 4:09 (4:00 Off)| Adjusting the water softener. Select a setting depending on the hardness of the water supply. It is important that this setting is correct!
See 1Water hardness in the chapter Before washing for the first time.
For a water supply with a hardness above 5 °dH (9 °fH / 6 °eH / 0.9 mmol/l), fill with salt.
For a water supply with a hardness below 6°dH (10°fH / 7°eH / 1.0 mmol/l), select 4:00. The water softener is deac- tivated and no salt needs to be added.
Pre-selected at factory: 4:04
TAB (All-in-one detergent)| 5:00 (Off) 5:01 (On)| Activate this setting when using an all-in-one detergent that contains rinse aid.
This setting reduces the rinse aid dosage and affects how often the dishwasher’s built-in softener is regenerated.
Pre-selected at factory: 5:00
Auto Dry| 6:00 (Off) 6:01 (On)| The dishwasher door opens automatically, which shortens the program time and improves the drying results. Wait until the dishwasher indicates that the program has ended and the dishes have cooled before unloading the dishwash- er. (If the dishwasher is built-in the surrounding furnishings must be resistant to any condensation from the dishwasher.) Not available for: Hygiene 70°, Self-clean Auto Dry is pre- selected and cannot be deactivated for the Eco 55° program.
Error readout| F–| Any error messages.
When contacting the service department, you may be asked to provide the most recent error messages.
Restore factory de- faults| rSt| Restores all settings to the factory defaults. Select rSt and confirm by pressing  .
Exit| End| To exit the dishwasher’s settings menu, select End and press .
(The menu closes automatically after three seconds.)

Care and cleaning

Top up with rinse aid
When the rinse aid needs topping up, the above symbol lights on the display.

hisense hs643d60wuk dishwasher - Press to close

  1. Open the rinse aid compartment lid.
  2.  Carefully top up with rinse aid to the level marked MAX.
  3.  Wipe up any splashes of rinse aid around the compartment.
  4. Close the lid firmly.

After topping up, it may take a while before the symbol goes out.

Top up with salt
When the salt needs topping up, the above symbol lights on the display.

hisense hs643d60wuk dishwasher - Press to close1

  1. Remove the salt compartment lid by turning it anticlockwise.
  2. Place the funnel supplied with the dishwasher in the salt compartment top-up hole. (Water is only needed the first time.)
  3. Add enough salt to fill the salt compartment (max. 750 gram). Use special dishwasher salt.
  4.  Wipe up any excess salt so that the lid can be screwed on firmly.

After topping up, it may take a while before the symbol goes out.

WARNING!
In order to avoid rust stains a dishwashing program must be started immediately after adding salt.
Never pour dishwasher detergent into the salt compartment. This destroys the water softener!

Clean the filter
The filter traps larger food particles, which cannot get past the drainage pump. Empty the filter when necessary. It should be cleaned at regular intervals depending on how often the dishwasher is used.

hisense hs643d60wuk dishwasher - Clean the filter

  1. Turn the locking ring anticlockwise and lift the filter straight up.
  2. Empty and clean the filter.
  3.  Refit the filter and turn the locking ring clockwise to its stop position. Check that the edges seal properly.

NOTE!
Dishwashing results may be affected if the filter is fitted incorrectly. The dishwasher must not be used without the filter in place!hisense hs643d60wuk
dishwasher - Clean the filter1

Cleaning the spray arms
Holes and bearings can sometimes become blocked. Remove any debris using a pin or the like. The spray arms also have holes underneath.

hisense hs643d60wuk dishwasher - Clean the filter2

To facilitate cleaning you can remove the spray arms. Remember to fit them firmly back into place afterwards.
Upper spray arm

  • Pull out the upper basket.
  • Unscrew the spray arm bearings anticlockwise to remove the spray arm from the upper basket.

hisense hs643d60wuk dishwasher - Clean the filter3

Lower spray arm

  • Pull the lower spray arm straight up to release it.

hisense hs643d60wuk dishwasher - spray arm

Clean the outside of the dishwasher
Door and door seal
Open the door. Clean the sides of the door and the door seal regularly with a slightly damp cloth.
Clean the door seal at the lower front edge of the dishwasher with a washing- up brush.
Control panel
Keep the control panel clean. If necessary, wipe it with a dry or slightly damp cloth. Never use cleaning products – they may scratch the surface.
CLn – Run the Self-clean program
Dishwasher tub
The dishwasher tub is made of stainless steel and is kept clean through normal use (when used regularly).
If you have hard water, limescale deposits may build up in the dishwasher. If this happens, run the Self-clean program with two tablespoons of citric acid in the detergent compartment (with no dishes in the machine). Special dishwasher cleaners are also available on the market.

Remove blockages
Unblocking the drainage pump
If the dishwasher still contains water after the program has finished, something may be blocking the drainage pump, which results in the Water outlet fault error message.

  1. Turn off the machine using and remove the plug from the wall socket.
  2. Remove the filter.
  3. Scoop out the water from the dishwasher tub.
  4. In order to inspect the drainage pump, remove the yellow drainage pump stop on the right in the bottom drain. (Use a pair of pliers if necessary.)
  5. Turn the pump wheel located behind the drainage pump stop by hand. Carefully remove any sharp items, such as glass.
  6. Refit the drainage pump stop. Refit the filter.
  7. Plug the machine in again.

hisense hs643d60wuk dishwasher - spray arm1

NOTE!
Do not forget to refit the drainage pump stop.
Unblocking the inlet hose filter
If the water supply contains small particles, the outer filter on the inlet hose may become blocked, which results in the Water inlet fault error message.

  1. Turn off the machine using and remove the plug from the wall socket.
  2. Turn off the water tap.
  3.  Unscrew the inlet hose.
  4.  Carefully remove the outer filter from the inlet hose and clean it.
  5. Refit the filter and check that the gasket is correctly positioned.
  6. Screw the inlet hose firmly into place.
  7.  Plug the machine into the wall socket and turn on the water tap. Allow the pressure to settle for a while and check that the connection is watertight.

hisense hs643d60wuk dishwasher - Gasket

Winter storage/transport
Store the dishwasher above freezing temperature and avoid long transport distances in very cold weather. Transport the dishwasher upright or laying on its back.
Before transporting a used dishwasher, or before prolonged storage, water must first be removed from the machine.

Troubleshooting

Error messages Action
F10 Overfilling water

Care and cleaning. If the problem persists, contact your nearest service centre.
F11| Water outlet fault| See “Water remains in the dishwasher” under “Problem” in the table below. If the problem persists, contact your nearest service centre.
F12| Water inlet fault| Check that the water tap is on. Check that the outer filter on the inlet hose is not blocked. See Unblocking the inlet hose filter in the chapter Care and cleaning. If the problem persists, contact your nearest service centre.
F40| Inlet valve leakage| Turn off the water tap and contact your nearest service centre.
F41| Heater fault 1| Turn off the water tap. Remove the plug from the wall socket and contact your nearest service centre.
F54| Overfilling water| Turn off the water tap and contact your nearest service centre. To avoid water leakage outside the dishwasher, do not remove the plug from the wall socket until the water tap on the supply line has been turned off!
F67| Water inlet fault| Check that the water tap is on. Check that the outer filter on the inlet hose is not blocked. See Unblocking the inlet hose filter in the chapter Care and cleaning. If the problem persists, contact your nearest service centre.

Press any button to clear the error message.

Problem Possible causes Action
The control panel does not react when pressed. You have pressed the control
panel too soon after closing the door. Wait a moment then try again.
The door is open. The control panel only reacts to use when the door is

closed.
Child lock or Automatic child lock is activated.| See the chapter Safety instruc- tions.
Dirt on the control panel.| Clean with a dry or slightly damp cloth.
The control panel requires calib- ration.| Turn off the water tap. Remove the plug from the wall socket and wait for 60 seconds. Then plug the appliance back into the wall socket and turn on the wa- ter tap.
Cannot close door.| The baskets are not correctly positioned.| Check that the baskets are cor- rectly positioned horizontally.
Check that the dishes are not blocking the baskets from slid- ing properly into place.
Problem| Possible causes| Action
---|---|---
| The door lock does not click in- to place and lock.| Check the door lock. If it does not click into place and lock, open the door.
Press and hold    and     until the display starts counting down. Wait until the countdown ends (60 seconds). Close the door. Check that the door lock clicks into place and locks.
The dishwasher does not start.| has not been pressed.| Press   . The display starts counting down.
The door is not properly closed.| Check.
You have opened the dishwash- er to add more dishes while a program is in progress.| Close the door and press    .
The door lock has not clicked into place and locked.| Check the door lock. If it does not click into place and lock, open the door.

Press and hold    and     until the display starts counting down. Wait until the countdown ends (60 seconds). Close the door. Check that the door lock clicks into place and locks.

Check whether the Delayed start option has been selected.| Press and hold for three seconds if you want to cancel the Delayed start option.
The plug is not plugged into the wall socket.| Check.
A fuse/circuit breaker has been tripped.| Check.
The dishes are not clean.| The spray arms do not rotate.| Check that the dishes are not blocking the spray arms.
Spray arm holes or bearings blocked.| Clean the spray arms. See the chapter Care and cleaning.
Unsuitable dishwashing pro- gram.| Select a program with a high temperature to dissolve grease on very dirty dishes, such as In- tensive 70°.
Incorrect detergent dosage.| Dose according to water hard- ness. Far too much or far too little detergent results in poorer dishwashing results.
Old detergent. Detergent is a perishable product.| Avoid large packages.
Problem| Possible causes| Action
---|---|---
| Dishes loaded incorrectly.| Do not cover porcelain with large bowls or the like. Avoid placing very tall glasses in the corners of the baskets. See the chapter Loading the dishwash- er.
Glasses and cups have toppled over during the program.| Place dishes to sit steady.
The filter is clogged.| Clean the filter.
The filter is not fitted correctly.| Check that the filter is fitted correctly. See the chapter Care and cleaning.
Drainage pump stop missing.| Check that the yellow drainage pump stop (on the right in the bottom drain) is in place. See the chapter Care and cleaning.
Spots on stainless steel or sil- ver.| Some foodstuffs, such as mus- tard, mayonnaise, lemon, vineg- ar, salt and dressings, can cause spots on stainless steel if left for too long.| Rinse off these types of food- stuffs if not starting the dish- washer immediately. Consider using 1h 65° with the Speed wash option.
All stainless steel can cause spots on silver if they come into contact during dishwashing.

Aluminium can also cause spots on dishes.

| In order to avoid marks and tar- nishing, separate dishes made from different metals, such as silver, stainless steel and alu- minium.
Spots or films on the dishes.| Incorrect rinse aid dosage set- ting.| See the chapter Settings.
The setting TAB is activated and all-in-one detergent with insuffi- cient drying effect is being used.| Switch all-in-one detergents or deactivate the TAB setting and top up with salt and separate rinse aid. See Rinse aid in the chapter Settings.
Salt compartment empty.| Top up with salt. See the chapter Before washing for the first time.
Incorrect water softener setting.| See Water hardness in the chapter Settings.
The water softener is leaking salt.| Check that the salt compart- ment lid is properly tightened. Otherwise contact your nearest service centre.
Too high temperature and/or too much detergent can cause etching on crystal. Unfortu- nately, this cannot be repaired, only prevented.| Wash crystal at a low temperat- ure and with a conservative amount of detergent. Contact the detergent manufacturer.
Problem| Possible causes| Action
---|---|---
The dishes have a sticky white/blue film.| Rinse aid dosage setting too high.| Reduce the dosage. See the chapter Settings. If you have very soft water, you may want to dilute the rinse aid 50:50 with water.
Spots left after washing.| Lipstick and tea/coffee stains can be difficult to remove.| Use a detergent with a bleach- ing agent.
Detergent residue in the deter- gent compartment after dish- washing.| The detergent compartment was damp when adding deter- gent.| The detergent compartment must be dry when adding deter- gent.
The detergent compartment has been blocked.| Check that the dishes are not preventing the detergent com- partment from opening.
Rattling sound when dishwash- ing.| The dishes are not correctly placed or the spray arms are not rotating.| Check that the dishes are placed securely. Spin the spray arms to make sure they can ro- tate.
1 minute is shown for a longer period in the display.| The program is taking longer than estimated.| No action. The program time is stored and next time the pro- gram is run the corrected time will be displayed.
Water remains in the dishwash- er.| The filter is clogged.| Clean the filter.
The filter is not fitted correctly.| Check that the filter is fitted correctly. See the chapter Care and cleaning.
Debris in the drainage pump.| Clean the drainage pump. See the chapter Care and cleaning.
Drainage pump stop missing.| Check that the yellow drainage pump stop (on the right in the bottom drain) is in place. See the chapter Care and cleaning.
Kink in drainage hose.| Check that the hose is free from kinks and sharp bends.
Blocked drainage hose.| Disconnect the drainage hose where it connects to the sink unit’s water trap. Check that no debris has fastened and that the connection has an inner diamet- er of at least 14 mm.
Bad odour in dishwasher.| Dirt around the seals and in corners.| Clean with washing-up brush and low foaming cleaner.
Low temperature programs have been selected for a pro- longed period.| Run a program with a high tem- perature once or twice a month. Or run a self- cleaning program. See Self-clean in the chapter Using the dishwasher.
Problem| Possible causes| Action
---|---|---
Grease deposits in the dish- washer.| Low temperature programs have been selected for a pro- longed period.| Select a program with a high temperature to dissolve grease on very dirty dishes, such as In- tensive 70°. Or run a self-clean- ing program. See Self-clean in the chapter Using the dishwash- er.
The dishes are not dry enough.| The Auto Dry setting has not been activated.| Activate the Auto Dry setting. See the chapter Settings.
The dishwasher is not fully loaded.| Fully load the dishwasher.
Rinse aid needs topping up or dosage is set too low.| Top up with rinse aid or in- crease the rinse aid dosage setting.
The setting TAB is activated and all-in-one detergent with insuffi- cient drying effect is being used.| Switch all-in-one detergents or deactivate the TAB setting and top up with salt and separate rinse aid. See Rinse aid in the chapter Settings.

Installation

hisense hs643d60wuk dishwasher - Installation

Safety instructions

  • Connections to electricity, water and drainage must be performed by a qualified professional.
  • Always follow applicable regulations for water, drainage and electricity.
  • Take care during installation! Wear protective gloves! There must always be two people!
  • Place a drip tray on the floor beneath the dishwasher to prevent damage from any water leaks.
  • Before screwing the dishwasher into place, test the dishwasher by running the 1h 65° program with the Speed wash option. Check that the dishwasher fills with water and drains. Check also that none of the connections leak.

WARNING!
Turn off the water supply when installing the dishwasher!
The plug must be disconnected or power to the socket turned off while the work is carried out!
Transport protection for the door

hisense hs643d60wuk dishwasher - door

Do not forget to remove the transport protection for the door when unpacking the dishwasher.
Placing the dishwasher
The dishwasher can be installed under a worktop or freestanding. Make sure the area on which the dishwasher is to be installed is firm.
Adjust the height and slide the dishwasher into place

hisense hs643d60wuk dishwasher - door1

Freestanding

  • Make sure the area on which the dishwasher is to be installed is firm. Adjust the dishwasher’s height using the four feet so that the dishwasher is level. Also check that the dishwasher door can be opened freely and is centred in the tub opening.

Built-in

  1. Start by measuring the height from the floor to the bottom edge of the worktop.

  2. Measure the height from the floor to the top edge of the dishwasher.

  3. Adjust the dishwasher’s feet by turning them clockwise to raise or anticlockwise to lower the machine.

  4.  Check that there is an air gap of at least 3 mm between the underside of the worktop and the top edge of the dishwasher.

  5.  Slide the dishwasher into place.
    • Pull the supply and drainage hoses and the power cable when sliding the dishwasher into place.
    • Check that the drainage hose has no kinks or sharp bends. Also check that there is nothing that can damage the hoses.
    • Check that the machine is installed such that the door opens freely, otherwise door lock functionality may be disrupted.

  6. Make any final adjustments to the front feet.
    The dishwasher can also be installed in a recess without its worktop. See Remove dishwasher worktop.

Drainage connection

hisense hs643d60wuk dishwasher - Drainage connection

The drainage hose may be extended by a maximum of 3 m (the total length of the drainage hose must not exceed 4.5 m). Any joints and connecting pipes must have an internal diameter of at least 14 mm.
No part of the drainage hose may be more than 950 mm above the bottom of the dishwasher. The hose must not be routed directly to a floor drain or the like. In such cases, the hose can act as a siphon and empty the dishwasher.
The hose must always discharge at least 350 mm above the bottom of the machine.
Attach the drainage hose with a hose clamp. Ensure that the drainage hose has no kinks.
NOTE!
When the drainage hose is routed to a connection nipple on the sink unit’s water trap, the hose must be attached at the same height as the underside of the worktop (1), otherwise dishwater from the sink may flow back into the dishwasher. There are other connection alternatives (2, 3).
The water trap must be ventilated.

Connection to water supply
Use only the inlet hose supplied with the dishwasher. Do not re-use old or other spare hoses.
The supply pipe must be fitted with a water tap (stopcock). The water tap must be easily accessible, so that the water can be shut off if the dishwasher has to be moved.
Once the installation is complete, turn on the water tap and allow the pressure to settle for a while.
Check that all connections are watertight.
Connection to cold water supply
Connect the dishwasher to the cold water supply if the building is heated using oil, electricity or gas.
Connection to hot water supply
Connect the dishwasher to the hot water supply (max. 70 °C) if the building is heated using an energy-efficient means such as district heating, solar power or geothermal power. Choosing a hot water connection reduces the dishwasher’s energy consumption.
NOTE!
Do not exceed the permitted water supply temperature. Certain materials used in some cookware cannot withstand high heat. See Fragile dishes in the chapter Loading the dishwasher.
Electrical connection
Information about the electrical connection can be found on the serial number plate. This specification must match the electricity supply.
The dishwasher must be connected to an earthed socket.
The electric wall socket must be placed outside of the installation area to be easily accessible after installing the dishwasher. Do not use an extension cord!
Fit the sound insulation
(only certain models)

hisense hs643d60wuk dishwasher - Sound insulation

Remove dishwasher worktop

hisense hs643d60wuk dishwasher - worktop

The dishwasher can be installed in a recess without its worktop. If the dishwasher’s worktop is removed, the dishwasher must be installed under a separate worktop.
Service
Read the chapter Troubleshooting before contacting the service centre. If you have encountered a problem that you cannot resolve, please contact your nearest service centre for professional help, see global.hisense.com. Our website also has information about spare part availability and what you can repair yourself.
When making contact, provide the details on the serial number plate. Include the article number (1) and the serial number (2).
Please note that non-professional repairs may risk user safety and affect the warranty.

hisense hs643d60wuk dishwasher - worktop1

Number of program cycles
Press and hold and for 3 seconds to show Number of program cycles on the display.
(If the dishwasher has completed more than 999 cycles, the number of thousands is displayed followed by the number of cycles up to 999. For example: 1234 cycles is displayed as 001 followed by 234.)

Technical data and energy labelling

Technical data

Height:
Width:
Depth:
Weight:
Number of standard place settings:
Water pressure:
Electrical connection:
Rated power:

  1. Weight can vary due to different specifications.
  2. In accordance with the EN 60436 standard.| 599 mm
    846-896 mm
    598 mm1)
    40 kg
  3. 0.03-1.0 MPa
    See the serial number plate
    See the serial number plate
    ---|---

Information for consumers
Information about your appliance can be found at global.hisense.com. You can also find information in the EU Product Registration database for Energy Labelling, EPREL. Scan the QR code on the energy label supplied with the dishwasher (or go to https://eprel.ec.europa.eu and search for the model name).
Information for test institute
Information about this product can be found in the European Product Database for Energy Labelling, EPREL, and can also be ordered by e-mail dishwashers @appliance-development.com.
The request should include the details on the serial number plate. Include the article number (1), the serial number (2) and the model name (3).

hisense hs643d60wuk dishwasher - worktop2

Declaration of conformity
We hereby declare that this appliance is in conformity with the relevant European directives and the requirements of the relevant standards.

We reserve the right to make changes.

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