SALUS SAUNAS 3 and 6 Person Steam Saunas Owner’s Manual

SALUS SAUNAS 3 and 6 Person Steam Saunas

Product Information

Specifications

• Model: Heavenly, Fierce, Charisma
• Capacity: 2, 3, and 6 persons
• Power Requirements: 220VAC/1Phase (30/40AMP) for steam model saunas, 120VAC 15 AMP for the sauna stove

Product Usage Instructions

Installation
The stove must be installed by a certified electrician according to the manufacturer’s manual and the electrical code in your area. Ensure that the breaker and wire sizes are appropriate.

Assembly

• Before assembling the sauna, visually inspect all parts to ensure they are not damaged. If any damage is detected, do not start the sauna and contact your dealer or manufacturer for troubleshooting and replacement parts.
• Refer to the assembly diagram provided in the manual for your specific sauna model. Note that parts and accessories may vary.
• Follow the assembly instructions carefully. Read all instructions thoroughly before starting the assembly process.

Control Panel Operation
Once the sauna is assembled, follow these steps to operate the control panel:

1. Ensure that the sauna is connected to the power source.
2. Allow 30 seconds between turning the control system on and off to prolong the life of the unit.
3. Verify that you adhere to the correct power requirements of the control system.

Tips for Using Your Sauna
To ensure a safe and enjoyable sauna experience, consider the following tips:

• Exit the sauna immediately if you feel dizzy, sleepy, or any discomfort.
• Read all instructions thoroughly before using the sauna.

Safety Instructions
For your safety, please observe the following safety instructions:

• Visually inspect all parts before assembly to ensure they are not damaged.
• Do not start the sauna if damage is detected. Contact your dealer or manufacturer for troubleshooting and replacement parts.
• Keep the sauna away from weather elements. Place it under a covered patio or structure with a roof to fully protect it.

FAQ

1. Can I install the stove myself?
   No, the stove must be installed by a certified electrician according to the manufacturer’s manual and the electrical code in your area.

2. What should I do if I feel dizzy or uncomfortable while using the sauna?
   If you feel dizzy, sleepy, or any discomfort, exit the sauna immediately.

3. What should I do if I detect damage to the sauna components?
   If you detect any damage to the sauna components, do not start the sauna. Contact your dealer or manufacturer for troubleshooting and replacement parts.

4. Can I place the sauna directly in the weather elements?
   No, it is highly recommended to keep the sauna away from weather elements. Place it under a covered patio or structure with a roof to fully protect it.

Heavenly, Fierce and Charisma 2, 3 and 6 Person Steam Saunas

OWNER’S MANUAL
The stove must be installed by a certified electrician per the manufacturer’s manual.
The stove must be installed per the electrical code in your area with reference to the breaker and wire sizes. Model and parts are subject to change.

WARNING! Do not place anything combustible close to heater, above the heater, and on both sides of the heater. This includes but not limited to towels, lights, robe hooks, accessories, etc. Nothing should be on the same wall as your heater that is combustible.

Thank you for the purchase of your new Steam Sauna! FOLLOW ALL INSTRUCTIONS AND BE CAUTIOUS OF SAFETY SYMBOLS. All electrical wiring must be performed by a qualified licensed electrician.

High Voltage Symbol: Be cautious as there is the presence of a high voltage current that flows through the equipment!
General Caution Symbol: Be cautious as the equipment uses electrical current that can cause serious injury.

ATTENTION WARNING

1. Please read this Operating Instruction Manual thoroughly before use. This will allow the user to become familiar with the operation of the control system. Please keep the Operating Instruction Manual available for future reference. If any technical assistance or repairing is needed, please contact the manufacturer.
2. The steam sauna must be installed indoors or can be installed outdoors within the protection of a structure that includes a water-proof roof protecting it from the outdoor weather elements. The sauna must be installed on water tolerable surfaces such as concrete or tile. When not in use and placed outdoors, a water proof cover must be used to cover the sauna room.
3. To reduce the risk of electric shock and/or fire, do not expose the control system to direct water contact or rain. Do not open the cover to the control system as there are high tension fittings that can be dangerous. Only dealer authorized qualified technicians should make any needed or necessary repairs at any time.
4. Any repairs, alterations, or modifications to the control system are not authorized unless by an approved repair technician. Any non-authorized repairs, alterations, or modifications can lead to serious injuries and can cause the unit to work outside its intended specifications parameters.
5. Any non-authorized repairs, alterations, or modifications will void the warranty.
6. Before connecting the unit to a power source, please make sure that all wires, cords, and connections are connected properly.
7. Make sure that the control system is in a well-ventilated and dry area. Do not place it next to any heat source, in direct sunlight, where there is any type of vibration, or in any damp or dusty environment. It should not be place in an area with other thermal- radiating objects.
8. When the equipment is not going to be used for an extended period of time, unplug the unit from the power source.
9. Allow 30 seconds between turning the control system “On” and “Off”. By allowing 30 seconds between powering the control system “On” and “Off” will prolong the life of the unit.
10. Confirm that you adhere to the correct power requirements of the control system. Connecting the control system to other than the required voltage can damage the control system and possibly cause serious injury. It is very important that the load parameters are consistent with that needed by the control system.
11. Canadian Red Cedar and its rich aroma can cause an extremely small percentage of the population to have an adverse reaction known as Multiple Chemical Sensitivity (MCS). While this is not a universally recognized disorder in the medical field, certain consumers have an adverse physical reaction to low levels of many common chemicals and cannot tolerate any aromatic oils, shampoos with perfumes infused or certain herbs with natural aromas. However, for the majority of the population, Canadian Red Cedar is the sauna wood of choice.

CAUTION: Exit sauna immediately if you feel dizzy, sleepy, or any discomfort.
READ ALL INSTRUCTIONS THOROUGHLY BEFORE ASSEMBLY

Heavenly

*The above assembly diagram is for quick reference only. Read all instructions before assembling. All sauna models may not be shown. Parts and accessories may vary.

Schematics

*The above assembly diagram is for quick reference only. Read all instructions before assembling. All sauna models may not be shown. Parts and accessories may vary.

CAUTION: Exit sauna immediately if you feel dizzy, sleepy, or any discomfort.
READ ALL INSTRUCTIONS THOROUGHLY BEFORE ASSEMBLY

Fierce

*The above assembly diagram is for quick reference only. Read all instructions before assembling. All sauna models may not be shown. Parts and accessories may vary.

Schematics

*The above assembly diagram is for quick reference only. Read all instructions before assembling. All sauna models may not be shown. Parts and accessories may vary.

CAUTION: Exit sauna immediately if you feel dizzy, sleepy, or any discomfort.
READ ALL INSTRUCTIONS THOROUGHLY BEFORE ASSEMBLY

Charisma

*The above assembly diagram is for quick reference only. Read all instructions before assembling. All sauna models may not be shown. Parts and accessories may vary.

Schematics

*The above assembly diagram is for quick reference only. Read all instructions before assembling. All sauna models may not be shown. Parts and accessories may vary.

WARNING: Visually inspect all parts before assembly to make sure they are not damaged. Any excessive vibrations during transport could cause damage to the sauna components. DO NOT START the sauna if damage is detected! Contact your dealer or manufacturer for troubleshooting and replacement parts.
PLEASE NOTE: The pictures and diagrams shown within this owner’s manual are representations of this model. Actual model may vary. Design and construction are subject to change. The sauna cannot be placed directly in the weather elements. It is highly recommended to keep the weather elements from reaching the sauna by placing the sauna under a covered patio or structure with a roof to fully protect the sauna.

Product Introduction

The steam sauna room is composed of a wood cabin. The wood cabin includes a FRONT WALL PANEL with GLASS, REAR WALL PANEL, LEFT SIDE WALL PANEL, RIGHT SIDE WALL PANEL with Glass, FLOOR PANEL, ROOF, and BENCHE(S). Other smaller wood items will also be included and can be identified in the schematics on pages 4, 6, and 8.

Wall Panel Descriptions

• The REAR WALL PANEL can be seen in the image below. It will have the control panel for the radio and lights on the interior. It will also have the vent to the right of the control panel. (see Figure 1)
• The LEFT SIDE WALL PANEL will have a vent near the bottom of the wall for the stove ventilation. The RIGHT SIDE WALL PANEL will have a stationary glass panel. The FRONT WALL PANEL will have the GLASS DOOR. (see Figure 2)

NOTE: The pictures and diagrams shown above/below are for representational purposes only. Actual model may vary. Parts subject to change.

Highlights

1. Buckles

   • External Buckles
     The external buckles are used to connect the LEFT and RIGHT SIDE PANELS to the REAR PANEL. (see Figure 3)

   • Guide and Guide Inserts
     The guide and guide inserts are used to connect the FRONT PANEL to the RIGHT SIDE PANEL and the LEFT SIDE PANEL. (see Figure 4)

2. Panel Descriptions
   For easier assembly, please understand and distinguish the differences between each panel.

   • Floor Panel
     The floor panel will be a lattice piece of wood and it will not cover the entire floor (does not cover under the bench). (see Figure 5)

   • Understanding the Difference Between the Top and Bottom ofthe Wall Panels
     The (4) Wall Panels will have white plastic feet on the bottom of the wall panels. (see Figure 6)

Assembly Instructions

Choose a good location to install the sauna

1. The location must be dry, leveled, and away from any source of water.
2. The stove must be installed by a certified electrician.
3. Wood cabin installation order: FRONT WALL PANEL LEFT SIDE WALL  PANEL RIGHT SIDE WALL PANEL FLOOR PANEL REAR WALL PANEL BENCH SUPPORT PANELS BENCH BACK BACKREST ROOF PANEL

Tools Required: Battery Operated Screwdriver or Hand-Held Philips Screwdriver, Rubber Mallet, and Ladder.

Installing the FRONT WALL PANEL and LEFT SIDE WALL PANEL

1. Place the FRONT WALL PANEL upright and in the desired location. Next, stand the LEFT SIDE WALL PANEL upright and next to the FRONT WALL PANEL. Align the metal Guide Insert Brackets on the LEFT SIDE WALL PANEL and the FRONT WALL PANEL. Now you will need to lift the LEFT SIDE WALL PANEL up and onto the FRONT WALL PANEL locking the metal Guide Insert Brackets into one another. (see Figure 7)

Installing the RIGHT SIDE WALL PANEL, FLOOR PANEL and REAR WALL PANEL

1. Place the RIGHT SIDE WALL PANEL upright and next to the FRONT WALL PANEL. Align the metal Guide Insert Brackets on the RIGHT SIDE WALL PANEL and the FRONT WALL PANEL. Now you will need to lift the RIGHT SIDE WALL PANEL up and onto the FRONT WALL PANEL locking the metal Guide Insert Brackets into one another. Next, place the FLOOR PANEL on the floor and next to the FRONT WALL PANEL. The REAR WALL PANEL can now be placed up against the RIGHT SIDE WALL PANEL and LEFT SIDE WALL PANEL. You will use the buckles to latch the REAR WALL PANEL to both the RIGHT SIDE WALL PANEL and LEFT SIDE WALL PANEL. (see Figure 8)

Installing the SIDE BENCH SUPPORT PANEL, BENCH SUPPORT PANEL, BENCH, and BACKREST

1. First, you will need to locate the SIDE BENCH SUPPORTS. See Figure 9. The SIDE BENCH SUPPORTS will be the same for sauna models Heavenly and Fierce. The SIDE BENCH SUPPORT
   for sauna model Charisma will be different. The SIDE BENCH SUPPORT will need to be screwed to the RIGHT SIDE WALL PANEL using the 1 7/8” screws. The SIDE BENCH SUPPORT will have predrilled holes.

2. It is time to locate the BENCH SUPPORT PANEL. Depending on your sauna model will determine how many BENCH SUPPORT PANELS you have. For sauna models Heavenly and
   Fierce, you will have only one BENCH SUPPORT PANEL.
   For sauna model Charisma, you will have two BENCH
   SUPPORT PANELS. The BENCH SUPPORT PANEL will side downward within the vertical slots on both the LEFT SIDE WALL PANEL and the SIDE BENCH SUPPORT PANEL(S) (see Figure 10)

3. See Figure 10 and locate the BACKREST. You will need to screw the BACKREST to the wood plank on the REAR WALL PANEL.(see Figure 11)

Installing the GLASS DOOR HANDLE and ROOF PANEL

1. Locate the GLASS DOOR HANDLE. The GLASS DOOR will need to sit between the plastic washer (on the outside) and the wood handle (on the inside). (see Figure 12)
2. Place the ROOF PANEL over the wall panels carefully. Be cautious when feeding the wires for the lights from the REAR WALL PANEL to the top of the ROOF PANEL. (see Figure 13)
3. Next, carefully slide the ROOF PANEL into place. You will need to connect the wire connections for the lights up on the rooftop.
4. It is optional to use the 1 7/8” screws to screw the roof panel to the side wall panels.

Note : Be sure to remove the black plastic protection corners from around the glass door corners, if present.

Installing the Stove

Please Note : The stove must be installed by a certified electrician per the manufacturer’s manual. The stove must be installed per the electrical code in your area with reference to the breaker and wire sizes & wire material. Be sure to follow the manufacturer’s manual for proper and safe installation of the stove. For the Harvia The Wall Heater, it is very important to run the stove power cord through the vent hole in the wall panel and close the vent before installing the stove as you will not be able to open the vent once the stove is installed. See Figure 14. After the stove is mounted, you can install the wood housing for the stove. The wood housing does vary in styles.

1. First, you will need to locate the wood housing for the stove and assemble it using the provided screws. (see Figure 15)
2. Next, you will need to mount the wood housing to the sauna wall panel using the provided screws. You will install the wood housing around the stove as the stove does get very hot. (see Figure 15)

ASSEMBLY COMPLETED!

SAUNA CONTROL PANEL – GENERAL INTRODUCTION

Description of Functions

Functions

Touch Key technology| √
FM Radio| √
Reading Lamp| √
Background Lamp and Star Lights| √
Bluetooth Music Play| √

Control System Specifications

• Rated Voltage: AC100V-AC240V
• Bluetooth Approximate Effective Distance: 33 feet
• Rated Power: 50Hz/60Hz

LCD Screen displays the following information:

Devices controlled by the Control System are:

• Reading Lamp
• Background Lamp and Star Lights
• Speaker System

Control Panel Display

CONTROL PANEL OPERATION

1. “ “: Powers the unit “ON/OFF”.  “. Then

   • Press the “ “ to turn the Control Panel “ON”. The LED will display “ “, which means the Control System has powered “ON”. In addition, the Reading Lamp should be “ON” as well. If you press the “ “ once again, the Control Panel  will turn “OFF”.
   • The Control System will remain “ON” for 45 minutes. After the 45 minutes has expired, the Control System will turn “OFF”.

2.  “ “: Powers the Reading Lamp “ON/OFF”.

   • Press the “ “ to turn the Reading Lamp “ON”. The LED will show “ Press the “ “ again to turn the Reading Lamp “OFF” and the “ “ will disappear.

3. “ “: Powers the Background Lamp and Star Lights “ON/OFF”.

   • Press the “ to turn on the Background Lamp and Star Lights. The LED  will show “ “. Press the “ “ again to turn the Background Lamp and Star Lights “OFF” and the “ “ will disappear.

4. “ “: Powers on the Radio and operates the Bluetooth (  ).  show the current frequency. When you press the “ “ again, you will turn on the Bluetooth function allowing you to connect your musical device. Once the Bluetooth is connected to your musical device, the “ “ and “ “ will stop flashing. If the “ “ and “ “ continue to flash, then your musical device has not connected to the Bluetooth.

   • To exit from “ “, press “ “ a third time.

   • If you have exited from “ “, you will need to press the “ “ to return to the FM function. The FM frequency range is 87.5MHz – 108.0MHz. You can select a FM radio station by pressing “ “. If you press either “ “ for more than 2 seconds, the system will search for radio stations. You will see the selected radio station on the Control Panel display. If you scroll to the frequency range limit (say 108.0MHz), press the again and it will continue to  87.5MHz.

   • To set the radio station, press the “ “ until you see “ “ flashing on the Control Panel display. While it is flashing, press the “ to select the station you want memorized. Then press “Mem  “ and hold for 3 seconds to store it.  Once stored, you can search the memory to find that stored station. When you are still  in the FM function, press “ “ until the Control Panel displays “ “. Then press “ ****“ to select a stored station. To exit, press “ “.

   • To sink with Bluetooth, search the Bluetooth device name “JOYONWAY”. The  password will be “2288” and you should now be able to pair with the device.
     Once the Bluetooth is connected to your musical device, the “ “ and “ “ will stop flashing. If the “ “ and “ “ continue to flash, then your musical device has not connected to the Bluetooth. To disconnect your device from the Bluetooth, turn off your device and press “ “ for 3 seconds.

   • To pause the music while your musical device is playing, press “ “ for 3 seconds. Do the same to stop the pause and continue playing music. To play the previous song or next song, you can pres “.

   • The volume adjusting range is from -80dB to 0dB. To adjust the volume, press “ until “ “ blinks on the Control Panel display. You can in press the to adjust the volume setting. If you hold the “ for more than 2 seconds, the volume will increase/decrease at a faster pace.

After 5 seconds, the volume setting will be stored and the function will cancel itself.

Tips for using Your Sauna

1. If you take a hot/warm shower or bath before using your sauna, you may perspire more and experience more comfort.
2. Drink water prior to, during, and after your sauna session to replenish body fluids.
3. To regulate the set temperature inside the sauna to your comfort level, use the movable ventilation or leave the door open slightly. The ventilation is installed on the sauna and used based on personal preference.
4. Use 2 or 3 towels during your sauna session. Fold one of the towels several times and place it on the bench. This towel will absorb some of your perspiration while adding comfort as you sit on the bench. Place another towel on the floor to absorb perspiration as it falls from your body. Use a third towel to wipe perspiration from your body from time to time.
5. At the first sign of a cold or flu, increasing your sauna sessions may be beneficial in boosting your immune system and decreasing the reproductive rate of viruses.
6. To help relieve sore and tense muscles, massage the affected areas during your sauna session.
7. To treat your ankles and feet more effectively, you can elevate them and move them close to one of the heat emitters to achieve a deep heating effect.
8. The peaceful and relaxed state rendered by a sauna session may help you to sleep easier and deeper.
9. To protect the life of the stove, you can plug the unit into a GFCI outlet or unplug it when not in use.
10. After the sauna session is over, do not jump into the shower or bath immediately. Because your body was heated up during the sauna session, it will continue to perspire even after you exit the sauna room. Sit in the sauna with the door open slightly and let your body cool down. Once your body has cooled down and you feel comfortable, you can exit the sauna. After about twenty minutes and when your body has completely cooled down, you can take a shower to rinse the perspiration off your body.

Safety Instructions

1. Read and follow all instructions carefully before using the sauna.

2. When installing and using the electrical equipment, safety precautions should always be followed.

3. To reduce the risk of injury, do not allow children to use the sauna unless they are directed by a medical doctor and are closely supervised at all times by an adult.

4. Do not use the sauna immediately following strenuous exercises. Wait at least 30 minutes to allow the body to cool down completely.

5. Pregnant or possibly pregnant women should contact their physician prior to using the sauna.
   Excessive temperature has a high potential for causing fetal damage during pregnancy.

6. Hyperthermia Danger: the normal body temperature can’t rise above 39°C (103°F). Symptoms of excessive hyperthermia include dizziness, lethargy, drowsiness, and fainting. The effects of excessive hyperthermia may include failure to perceive heat, physical inability to exit sauna, unawareness of impending hazard, unconsciousness and fetal damage in pregnant women. Hyperthermia could make your body’s core temperature rise. Setting desired temperature to an excessively high temperature is not recommended.

7. The use of alcohol, drugs, or medications prior to or during the sauna session may lead to unconsciousness and/or other harmful physical injuries .

8. Persons suffering from obesity or with a medical history of heart disease, low or high blood pressure, circulatory system problems, or diabetes should consult a physician prior to using the sauna.

9. Persons using medications should consult a physician before using the sauna. Some medications may induce drowsiness while others may affect the heart rate, blood pressure, and/or blood circulation.

10. Exercise care before and after sauna use.

11. Never sleep inside the sauna.

12. Do not use any type of cleaning agents on the interior of the sauna. Only wipe down with a cloth and water.

13. Do not stack or store any object on top or inside the sauna.

14. If the power supply cord becomes damaged, it must be replaced immediately by the manufacturer or its agent. If you find the power cord is too hot or that the electrical equipment may be experiencing technical problems, please contact the manufacturer or its agent immediately to avoid hazardous conditions.

15. Do not use the sauna during an electrical storm to avoid risk of shock.

16. Do not touch the glass door hinges during sauna use as they become very hot to the touch.

17. Your hands must be dry and free of moisture before plugging and unplugging cords and wiring harnesses from the power supply and circuit boards. Never operate the sauna with wet hands or wet feet to avoid risk of electric shock. Never touch the metal prongs of the plug.

18. Do not attempt to make any repairs yourself without contacting the manufacturer first. If a problem occurs with the sauna, please contact seller, distributor, or the manufacturer to avoid safety risks. Unauthorized repair attempts will void the manufacturer’s warranty.

19. Please make sure the outlet power supply meets the specifications required. Failure to meet the requirements may cause safety risks.

20. Some sauna models are equipped with reading and roof lamps. Because the lamp temperature will become very hot once powered on, do not attempt to touch the lamp to avoid being burned. Do not attempt to touch it for at least 20 minutes after it has been powered off.

21. Do not bump, hit, or break the stove as it may cause an electrical short and pose a safety risk.

22. Do not make any modifications to the sauna, the sauna structure, or the sauna components.

23. Prior to each sauna session, the sauna room is to be inspected for correct operation. If for any reason your sauna room does not seem to be operating properly, discontinue use and contact the manufacturer.

Safeguards For Your Sauna

1. Do not install the sauna near water, near a bathtub, near a shower, in a wet basement, or near a swimming pool.

2. Do not use liquid cleaners or aerosol cleansers inside the sauna. Unplug the sauna from the wall outlet before cleaning. Use plain water and a soft cloth for cleaning.

3. The power supply cord should be routed so that it is not walked on or pinched by any object that may be placed against it.

4. When replacement parts are required, be sure they meet the specified requirements of the manufacturer.
   Unauthorized substitutes may result in fire, electric shock, or other hazardous conditions. After any repairs, please ask the service technician to perform safety checks to determine that your sauna is working properly.

5. Do not use any wall receptacle adapter or extension cord between the sauna cord and wall receptacle.

Limited Lifetime Warranty

• *Limited Lifetime Warranty : Golden Designs, Inc. warranties the sauna room and its attached electronics against defects in material and workmanship for the life of the product from the original date of purchase. This sauna is for indoor use or outdoor use when protected from the outdoor weather elements by a structure that includes a water-proof roof. When not in use and placed outdoors, a water proof cover must be used to cover the sauna room or the warranty will become void. Any damage due to direct exposure to outdoor weather elements such as rain, snow, sun, wind or extreme temperatures will not be covered by this warranty. Any damages as a result of modifications made to the sauna or its components will void this warranty.

• Extent of Warranty : This limited warranty applies to products manufactured or distributed by Golden Designs, Inc. under the Golden Designs Inc. brand name, delivered in the continental United States or Canada and extends to the original purchaser at the original site of installation only. This warranty becomes valid at time of purchase and terminates either by specified time frame, owner transfer, or relocation. The warranty extends to the sauna room and excludes the stove as it is covered by its own manufacturer warranty. Your sales receipt showing the date of purchase of the product is your proof of purchase.

• Manufacturer Warranty
  All Golden Designs, Inc. products are manufactured with the highest quality appliances and are warranted to be free from defects in material and workmanship at the time of delivery. The appliance warranty is extended through the manufacturer for the product including, but not limited to: sauna control panel and connected wire harnesses. All exchanged parts and products replaced under this warranty will become the property of Golden Designs, Inc. Golden Designs, Inc. reserves the right to change for any part not covered under the existing warranty. Any parts determined to be defective must be returned to Golden Designs, Inc. at its discretion to obtain warranty service. You must prepay any shipping charges, export taxes, custom duties and taxes, or any other charges associated with the transportation of the parts. In addition you are responsible for insuring any parts shipped or returned. You must present Golden Designs, Inc. with proof of purchase documents (including the date of purchase). Any evidence of alteration, erasing or forgery of proof of purchase documents will be cause to VOID this limited warranty. Products on which the serial number has been defaced or removed is not eligible for warranty service.

• Warranty Limitations
  This warranty does not apply if the unit has been subject to full commercial use, negligence, alteration, modification, misuse, abuse, repairs by non- Golden Designs, Inc. authorized personnel, inappropriate installations, or any case beyond the control of Golden Designs, Inc. invalidating this warranty including but are not limited to:

  • Use of lacquer or paints
  • Sauna and other Golden Designs, Inc. products accessories placed on non-approved surfaces
  • Outdoor applications when not protected from outdoor weather elements
  • Normal wear and tear or weathering
  • Use of product not in accordance with instructions

Surface cracks are not considered defects in material or workmanship, as they are normal characteristics of all woods. This includes minor cracks due to wood expansion and contraction. Note: Since the wood used in construction has been kiln dried, a certain amount of expansion and contraction occurs in the wood in a sauna environment.

Disclaimers
Golden Designs, Inc. shall not be liable for loss of use of sauna or other Golden Designs, Inc. products or other secondary or incidental or consequential costs, expense or damages – which may include the removal of permanent structures or other custom fixtures or the necessity for crane removal – arising directly or indirectly out of the use or inability to use the product. Any implied warranty shall have duration equal of the applicable warranty stated above. Under no circumstances shall Golden Designs, Inc. or any of its representatives be held liable for injury to any person or damage to any property, however arising. Specifications are subject to change without notice or obligation.

Legal Remedies
This limited warranty gives you specific legal rights. You may have other rights, which may vary from state to state.

Customer Service
For customer service, contact your authorized dealer. If you need additional information or assistance, please email Golden Designs, Inc. at [email protected] or call 909-212-5555.

*Limited Lifetime Warranty of Sauna Products is 7 years on wood structure, control panel, and applicable control panel harnesses and lights from the date of purchase. Stove/heater is covered under its manufacturer’s applicable warranty.

WARRANTY CARD

Congratulations on your purchase of an Infrared Sauna from Golden Designs, Inc. Please take the time to complete the following Warranty Card and mail it back to:

• Golden Designs, Inc.
• 3550 Jurupa Street, Unit B
• Ontario, CA 91761

Please include a copy of your sales receipt showing date of purchase as this will serve as proof of purchase.

Serial number (S/N) is located on the sauna’s front panel, rear panel, or on the carton.

• DETACH HERE
• WARRANTY CARD

All fields must be completed to validate the warranty.

• Name:
• Address:
• City: State: Zip Code:
• Phone Number:
• Purchase Date:
• Product Name:
• Purchase From:
• Serial Number:

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