GOTRAX NEPHELE 16 Folding Electric Bike User Manual

June 17, 2024
GoTrax

GOTRAX NEPHELE 16 Folding Electric Bike

GOTRAX NEPHELE 16 Folding Electric Bike 

Congratulations on your purchase!

This user manual will help you assemble and operate your new electric bike. Be sure to read ALL OF THE INFORMATION in this manual before riding.

NOTE TO ALL RIDERS UNDER 18 YEARS
OF AGE : It’s very important that you get parental permission before riding your electric bicycle.

TOOLS INCLUDED: 4mm, 5mm Allen wrench, 13mm&15mm open-end wrench*2,Flat Head & Phillips dual-purpose Screwdrive.

Congratulations on your purchase!

 Don’t Ride Until You Read This

 ALWAYS wear a helmet when riding your electric bike.
 Make sure your electric bike has a full battery before taking it out to ride.
 Always be aware of local road laws, and follow them.
 Do not ride the bike under the influence of drugs or alcohol. * Always respect pedestrians.
 Do not ride under wet conditions. The electric bike may slide from under your
 feet causing injury. Wet conditions may damage the electronics and void the warranty.
 To conserve electricity, use assist mode and avoid zero starting, frequent braking, driving against the wind, carrying heavy loads including other people and riding with insufficient air pressure.

Symbol  WARNING : Lithium-ion Batteries and/or products that contain Lithium-ion Batteries can expose you to chemicals including cobalt lithium nickel oxide, and nickel, which are known to the State of California to cause cancer and birth defects or other reproductive harm. For more information, go to www.P65Warnings.ca.gov

 Warning Message

  1. Avoid water -The electric bike is not waterproof. The electronics may be damaged due to water and water damage is not covered by our warranty. Riding in wet conditions is also very dangerous and may result in injury.
  2. Avoid prolonged exposure to sun or rain and avoid storage in places with high temperatures or corrosive gas.
  3. Whenever you ride , you risk severe injury or even death from loss of control,  collisions, and falls. Use caution and ride at your own risk.
  4. Do not modify the product from the manufacturers original design.
  5. Do not exceed the posted speed limit and obey all traffic laws.
  6. Avoid touching the charging port directly and do not let it make contact with a metal object.
  7. Keep hands and all body parts away from moving parts while operating the electric bike.
  8. Before riding – be sure to check the electric bike over and make sure all components and function are operating correctly before each use.
  9. Before riding – be sure to check that the braking system is functioning properly; also be sure to check that all safety labels are in place and you understand the safety warnings.
  10. Before riding – be sure that any and all axle guards, chain guards, or other covers or guards supplied by the manufacturer are in place and in serviceable condition.
  11. Before riding – be sure to check that the tires are in good condition, inflated properly, and have sufficient tread remaining.
  12. Never exceed the 264Ibs (120 kg) maximum load rating.
  13. The electric bike should never be used by children under the age of 16.
  14. Maximum Speed -Your electric bike accelerates to a maximum speed of 15.5 mph.
  15. Make note that additional insurance may be required to cover situations you encounter while riding an electric bike. It is recommended that you contact an insurance company or broker for advice and consultation.
  16. To conserve electricity, use assist mode and avoid zero starting, frequent braking, driving against the wind, carrying heavy loads including other people and riding with insufficient air pressure.
    Warning Message
    Warning Message

FCC REGULATIONS This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Caution : The user is cautioned that changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the  receiver is connected.
  • Consult the dealer or an experienced radio/1V technician for help.

 Unpacking and Product Specs

Remove all packaging material, then inspect each item for any accidental damage that may have occurred during shipping. You should find each of these items in your box:

  1. ELECTRIC BIKE
    Unpacking and Product Specs

  2. BATTERY CHARGER
    Unpacking and Product Specs

  3. TOOLS: (2)LARGE WRENCH, (2)ALLEN WRENCHES, (1)SCREWDRIVER (2)FOOTREST (1)FRONT AXLE
    Unpacking and Product Specs

ITEM SPECIFICATIONS
Model NEPHELE
Unfolded Dimensions 14705451140mml57 .9 21.5 44.9 in)
Folded Dimensions 510690800mm(20 .127.131.5 in)
Package Dimensions 1240220630mm <48 . 18.7 24.8 in)
Max Load 264 lbs (120 k!!l
Max Seed 15.Smog
Battery 36V 7.8Ah
Batter Specifications Input 110-240V 50/60Hz AC Plug ; Output 42V 1.SA DC

5.5*2.1mm
Pedal-Assist Ran11e| 25mile (40kml
Pure Electric Range| 15.Smile (25km)
Max Angle of Climb| 14 degrees
Char11in11 Time| 5.Shours
Tire Pressure| 40 PSI
Seat| Adjustable
IP Level| IPx4

 Get To Know Your E-Bike

Get To Know Your E-Bike

 Install Front Mudguard, Front Light

  1. Prepare the front mudguard.
    Install Front Mudguard, Front Light

  2. Secure the front mudguard and headlights to the frame (screws are already installed on the frame, simply remove the screws to install)
    Install Front Mudguard, Front Light

  3. Secure the front mudguard bracket to the frame (screws are already installed on the frame, remove the screws to install).
    Install Front Mudguard, Front Light

 Front Wheel Installation

  • Remove the brake caliper protector.
    Front Wheel Installation

  • Locate the front wheel axle core.
    Front Wheel Installation

  • Remove one nut and washer from one side, then insert the axle core into the front wheel.
    Front Wheel Installation

  • Slowly insert the front wheel into the front fork, and install the brake pads into the brake caliper. Pay attention to the placement of the washers; the washer positions are as shown in the diagram.
    Front Wheel Installation

  • Pay attention to the installation position of the washers, as shown in the diagram.
    Front Wheel Installation

  • Use a 15mm open-end wrench to t ighten both nuts on both sides. Please note: the washers should be positioned as shown in the diagram, and the anti-rotation hook washer must be installed in the specified location on the front fork.
    Front Wheel Installation

 Handlebar Installation

  • Open the stem quick-release clamp.
    Handlebar Installation

  • Insert the valve stem and handlebars.
    (Note: this step can only be done when the stem is folded down).
    Handlebar Installation

  • Then, tighten the stem quick-release clamp. (Note: this step can only be done when the stem is folded down).
    Handlebar Installation

  • Note: Insert the minimum safety line completely into the handlebar stem.
    Handlebar Installation

  • Lift the stem upward, place the folding bolt into the stem locking groove, and then press down on the folding handle to secure it. (Note: Before riding, ensure that the folding mechanism is securely locked in place).
    Handlebar Installation

 Folding the Bicycle Frame

  • Open the folding handle.
    Folding the Bicycle Frame

  • Pull out the folding locking bolt.
    Folding the Bicycle Frame

  • Pull the folding locking bolt upwards.
    Folding the Bicycle Frame

  • While pulling the folding locking bolt, fold the front and rear wheels together (adjust the crank so that it does not interfere with the folding angle).
    Folding the Bicycle Frame

Pedal Installation and Folding

Pedal Installation and Folding
Prepare the pedal and wrench,and distinguish the left and right pedal according to ‘L’ and ‘R’. ‘R’ represents the right side, and turn clockwise to lock the right pedal. ‘L’ represents the left side, and turn counterclockwise to lock the left pedal. The pedal can be folded by pressing inward and lifting up.
Pedal Installation and Folding

 Saddle Installation/ Adjustment

  • Open the seaport quick-release lever.
    Saddle Installation/ Adjustment

  • Insert the seaport into the desired comfortable riding height. If it’s tight, you can rotate the seaport while pushing it downward.
    Saddle Installation/ Adjustment

  • Rotate the saddle to the comfortable riding angle, and tighten the seaport quick-release clamp.
    Saddle Installation/ Adjustment

  • Push up the seat folding handle to flip the folding seat.
    Saddle Installation/ Adjustment

  • Use a 15mm open-end wrench to loosen the screw for adjusting the saddle’s forward and backward   height and angle. Adjust it to the desired angle and then tighten the screw.
    Saddle Installation/ Adjustment

  • Note : The minimum safety insertion line must be inserted into the seatpost.
    Saddle Installation/ Adjustment

 Battery Removal

Flip the seat forward to fold it, unplug the power output connector, rotate the battery lock key to the unlock position, and lift the battery upward to remove it.

Battery Removal Battery
Removal
Battery Removal

 Startup Precautions

Startup Precautions
Startup Precautions
When you receive the bicycle, the power output cable is disconnected, and the battery output switch is turned off. You need to insert the power output cable and rotate the key to open the power output before you can power it on and use it.

 Charge Your E-Bike

You can also charge your battery installed in the bike using the exterior charging port.

  1. Locate the charging port
  2. Plug one side of the charger into the charging port and plug the other into an outlet.
  3. A red light indicates the battery is charging, green indicates the battery is full.
  4. Charging Time: 5.5 hours.
    Charge Your E-Bike

 Charge Your E-Bike: Method 2

Charge Your E-Bike: Method 2
Remove the battery, plug one end of the charger into the battery and the other end into the power supply. Red light shows the battery is charging and the green light means the battery indicates a full charge.

 Function Instructions

  • To ring the bells, push your fingers downward.
    Function Instructions

  • Turn the key to the right one notch to power on. The instrument panel will   illuminate. Turn it right again to turn on the headlights and tail lights (the tail lights will flash when braking). Reverse the rotation to turn them off.
    Function Instructions

  • When the battery is fully charged, it will display 4 bars of charge. When there is only one bar remaining or it is blinking, it indicates low battery and requires timely charging.
    Function Instructions

  • When starting the throttle, press the brake once to release the P (Parking) mode before turning the throttle to start the motor.
    Function Instructions

 Tire Inflation Instructions

Tires and Tubes

After assembling your bike, it will be necessary to inflate the tires. Check the sidewall of the tire for the correct tire pressure (PSI) and inflate tires accordingly with a MANUAL BICYCLE PUMP. Improper inflation is the biggest cause of tire failure. Due to the slightly porous nature of bicycle inner tubes, it is normal for your bike tires to lose pressure over time. For this reason it is critically important to maintain the proper tire inflation on your bike.

  1. Your bicycle has been equipped with tires which the bike’s manufacturer felt were the best balance of performance and value for the use for which the bike was intended. The tire size and pressure rating are marked on the sidewall of the tire.
    CAUTION: Pencil type automotive tire gauges and gas station air hose pressure settings can be inaccurate and should not be relied upon for consistent, accurate pressure readings. Instead,  use a high quality dial gauge.
    WARNING: NEVER INFLATE A TIRE BEYOND THE MAXIMUM PRESSURE MARKED ON THE TIRE’S SIDEWALL. EXCEEDING THE RECOMMENDED MAXIMUM PRESSURE MAY BLOW THE TIRE OFF THE RIM, WHICH COULD CAUSE  DAMAGE TO THE BIKE AND INJURY TO THE RIDER AND OTHERS. THE BEST WAY TO INFLATE A BICYCLE TIRE TO THE CORRECT PRESSURE IS WITH A BICYCLE PUMP. NEVER USE A SERVICE STATION AIR HOSE TO INFLATE A BICYCLE TIRE. IT IS DESIGNED FOR LARGER TIRES AND IT CAN EXCEED THE RECOMMENDED MAXIMUM PRESSURE AND IT MAY BLOW THE TIRE OFF THE RIM.
    Tire pressure is given either as maximum pressure or as a pressure range. How a tire performs under different terrain or weather conditions depends largely on tire pressure.
    Inflating the tire to near its maximum recommended pressure gives the lowest rolling resistance; but also produces the harshest ride. High pressures work best on smooth, dry pavement. Very low pressure, at the bottom of the recommended pressure range, gives the best performance on smooth, slick terrain such as hard-packed  clay, and on deep, loose surfaces such as deep, dry sand. Tire pressure that is too low for your weight and the riding conditions can cause a puncture of the tube by allowing the tire to deform sufficiently to pinch the inner tube between the rim and the riding surface.
    Some special high-performance tires have unidirectional treads: their tread pattern is designed to work better in one direction than in the other. The sidewall marking of a unidirectional tire will have an arrow showing the correct rotation direction. If your bike has unidirectional tires, be sure that they are mounted to rotate in the correct direction.

  2. The tire valve allows air to enter the tire’s inner tube under pressure, but doesn’t let it back out unless you want it to. There are primarily two kinds of bicycle tube valves: The Schroeder Valve and the Presto Valve. The bicycle pump you use must have the fitting appropriate to the valve stems on your bicycle. The Schroeder is like the valve on a car tire, this is the type of valve stem you should have on your bike. To inflate a Schroeder valve tube, remove the valve cap and push the air hose on you bike. To inflate a Schroeder valve tube, remove the valve cap and push the air hose or pump fitting onto the end of the valve stem. To let air out of a Schroeder valve, depress the pin on the end of the valve stem with the end of a key or other appropriate object.
    Tire Inflation Instructions

 Maintenance & Repair

Correct routine maintenance of your new bike will ensure a longer life for your bike and a safer ride for you.
Every time you ride your bike, its condition changes. The more you ride, the more frequently maintenance will be required. We recommend you spend a little time on regular maintenance tasks. The following schedules will assist you in knowing what tasks need to be performed and how often. If you have any doubts about your abilities to accomplish these tasks, we recommend you take your bike to a professional bicycle mechanic periodically to have them done.

Schedule1 – Lubrication

Frequency Component Lubricant How to Lubricate
Weekly chain

derailleur wheels
derailleurs
brake calipers
brake levers| chain lube or light oil  chain lube or light oil
oil
oil
oil| brush on or squirt
brush on or squirt
oil can
3 drops from oil can
2 drops from oil can
Monthly| shift levers| lithium based grease| disassemble
Every Six Months| shift levers brake cables| oil

lithium based grease

| 2 drops from oil can disassemble
Yearly| bottom bracket
pedals
derailleur cables
wheel bearings
headset
seat pillar| lithium based grease lithium based grease lithium based grease lithium based grease lithium based grease lithium based grease| bicycle mechanic
disassemble
disassemble
bicycle mechanic
bicycle mechanic disassemble

Note: The frequency of maintenance should increase with use in wet or dusty conditions. Do not over lubricate-remove excess lubricant to prevent dirt  build up. Never use a degreaser to lubricate your chain (WD-40T™)

Schedule2 – Service Checklist

NOTE: Many instructions for adjustments can be found in the assembly portion of this manual.

Frequency Task
Before every ride check wheel and pedal tightness

check tire pressure
check brake operation
check wheels for loose spokes, loose axle nuts or quick release
make sure all fasteners are tightened securely
After every ride| quick wipe down with damp cloth
Weekly| lubrication as per schedule 1
Monthly| lubrication as per schedule 1
check derailleur adjustment
check brake adjustment
check brake and gear cable adjustment
check tire wear and pressure
check wheels are true and spokes tight
check hub, head set and crank bearings for looseness
check pedals are tight
check handlebars are tight
check seat and seat post are tight and comfortably adjusted
check frame and fork for trueness
check all nuts and bolts are tight
Every six months| lubrication as per schedule 1
check all points as per monthly service
check and replace brake pads, if required
check chain for excess paly or wear
Yearly| lubrication as per schedule 1

NOTE: OWNERS ARE RESPONSIBLE FOR ALL MAINTENANCE AND SERVICE OF THE BICYCLE. FAILURE TO DO SO MAY VOID YOUR WARRANTY, CAUSE DAMAGE TO YOUR BIKE OR ITS COMPONENTS, AND MAY CAUSE AN ACCIDENT.

 Basic Operations/Modes

  1. Power Assist: Turn the key to power the bike. The motor will automatically engage when you start pedaling and disengage when you stop.
  2. Throttle Assist: Turn the key to power the bike. Press the brake lever once to release the P (Parking) mode. Twist the right grip to engage the throttle. The motor will power the bike until you release the grip.
  3. Unassisted Riding: Without powering the bike, you may still ride the bike like untraditional. non-electric bicycle.

 Battery Information

Before using the charger locate the voltage selector switch (Ii-ion chargers only) on the back of the charger. Select either 115 volts or 230 volts depending on your country of residence. Using the wrong voltage setting will permanently damage the charger and/or electrical components on the hybrid electric bicycle.

BATTERY ASSEMBLY

  1. Use the matching charger.
    2. Insert the round plug into the E-Bike first and then insert the charger plug into the electrical socket.
    3. A red light indicates the battery is charging.

  2.  A green light indicates the battery is fully charged.

  3. The Key lock position will vary from model to model.

  4. The battery is removable, the battery can be charged attached to the E-Bike or pulled out and charged separately.

CHARGING THE BATTERY

  1. When using the charger for the first time, carefully check whether the rated output voltage of the charger is consistent with the battery voltage and check whether the charger input voltage is consistent with the grid voltage.
  2. When charging, first put the charger in a ventilated place, then insert the charger output plug into the charging port. Plug the electrical power plug into the 100-240V 50/60Hz AC Power Supply. Be sure to keep the input plug in contact with the AC outlet.
  3. After charging, the input plug of the charger shall be pulled out first, and then the output plug connected with E-Bike shall be pulled out. Do not leave the charge plugged in.

PRECAUTIONS FOR BATTERY PROTECTION

  1. Do not place anything on the battery and charger when charging, otherwise the charger may overheat and cause serious damage.
  2. Only use the charger supplied by the original factory to charge the battery, if you use a different charger your battery will be disqualified from warranty.
  3. You can charge your battery at any time if the battery loses power.
  4.  If you do not use or charge your battery for an extended period of time, battery performance will decrease. If you do not plan to ride your bike for an extended period oftime it is recommended to plug in and charge the battery Insert Care/Maintenance section an extended period every 4-6 weeks.
  5. Protection can make your battery maintain about 80% of its capacity after more than 500 cycles. But overall decline is inevitable.
  6. If the battery remains in a status not charged a long time, it will lead to permanent loss of performance.
  7. If you want to store your battery for an extended period, please store and discharge it  in a cool and dry place.
  8. Keep the temperature between 50-70°F and avoid direct sunlight. Take the battery out for charging every 30 days.
  9. Do not intentionally short-circuit the battery which will cause very serious damage and void the warranty.
  10. Dispose of your batteries responsibly. Research local recycling regulations.
  11. If you have questions about battery use, maintenance, or storage, please contact customer service.
  12. Only use the battery supplied with this electronic bike.
  13.  Never charge a lithium battery unsupervised.

 Warranty

Please contact our customer service team if you are experiencing problems or need more detailed information.

us team after-sales email: support@gotrax.com
CA team after-sales email: canada@gotrax.com

  1. Users should operate in accordance with the product manual. In case of any performance fault caused by production quality, the company shall perform the obligations of the three guarantees in accordance with the provisions of relevant laws and regulations of the state.
  2. The company is still responsible for the after-sales service of the faults beyond three guarantees and the major components in the three guarantees, but there will be a cost for repair.
  3. If the battery replacement is over the warranty time, our company will supply the battery at factory price. To ensure safety, and avoid pollution.
  4. We do not cover physical damage due to negligent care and extreme riding.

Customer Support

(US) www.gotrax.com

(CA) www.gotraxcanada.com

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