LG CR3365RD Robot Vacuum Cleaner User Manual

June 17, 2024
LG

LG CR3365RD Robot Vacuum Cleaner

LG-CR3365RD-Robot-Vacuum-Cleaner-PRODUCT

Specifications

  • Warranty Period: Two Years from the date of the original purchase
  • Country of Use: U.S.A. and Canada

Product Information

The LG Robot Vacuum Cleaner is designed to provide efficient cleaning for your home. With its advanced technology and powerful suction, it can effectively remove dirt, dust, and debris from various surfaces, including carpets and hardwood floors. The vacuum cleaner is equipped with a range of features to enhance its performance, such as multiple cleaning modes, obstacle detection sensors, and a large dustbin capacity.

Product Usage Instructions

Assembly

Before using the LG Robot Vacuum Cleaner, please follow these steps to assemble the product:

  1. Remove all packaging materials and protective films from the vacuum cleaner.
  2. Attach the side brushes to the designated slots on the vacuum cleaner.
  3. Place the dustbin securely into its compartment.
  4. Connect the charging dock to a power source and place it in an easily accessible location.

Charging

To ensure optimal performance, make sure to charge the robot vacuum cleaner before its first use:

  1. Position the vacuum cleaner on the charging dock.
  2. Ensure that the charging dock is connected to a power source.
  3. The robot vacuum cleaner will automatically start charging. The LED indicator will show the charging status.
  4. Allow the vacuum cleaner to charge fully before using it for cleaning.

Cleaning Modes

The LG Robot Vacuum Cleaner offers multiple cleaning modes to suit different cleaning needs:

  • Auto Mode: The vacuum cleaner will navigate your home autonomously and clean all accessible areas.
  • Spot Mode: The vacuum cleaner will focus on a specific area, providing intense cleaning.
  • Edge Mode: The vacuum cleaner will clean along the edges of walls and furniture.

Maintenance

To keep your LG Robot Vacuum Cleaner in optimal condition, follow these maintenance guidelines:

  • Regularly empty the dustbin and clean the filter to ensure uninterrupted suction power.
  • Check and clean the side brushes for any tangled hair or debris.
  • Inspect the sensors and remove any obstructions that may affect the vacuum cleaner’s navigation.
  • Periodically wipe the vacuum cleaner’s exterior with a soft, damp cloth.

Customer Assistance Information

If you require any assistance regarding warranty coverage, service centres, sales dealers, or product information, please use the following contact details:

FAQ

  • Q: What does the warranty cover?
  • A: The warranty covers defects in material and workmanship for two years from the date of purchase.
  • Q: What is not covered by the warranty?
  • A: The warranty does not cover expendable items, damage caused by improper use or maintenance, or unauthorized modifications to the product.
  • Q: How can I find the nearest authorized service centre?
  • A: You can call our customer assistance hotline or visit our website for information on the nearest authorized service centre.
  • Q: How long should I charge the vacuum cleaner before using it?
  • A: It is recommended to fully charge the robot vacuum cleaner before its first use. The LED indicator will show the charging status.

WARRANTY

LG ROBOT VACUUM CLEANER WARRANTY

LG Electronics Inc. will repair or replace your product, at LG’s option, if it proves to be defective in material or workmanship under personal household use, during the warranty period set forth below, effective from the date of original consumer purchase of the product. This limited warranty is good only to the original purchaser of the product and effective only when used in the U.S.A. and Canada.

WARRANTY PERIOD: HOW SERVICE IS HANDLED:

Two Years

From the date of the original purchase

| Any part of the robot vacuum cleaner which fails due to a defect in materials or workmanship. During this full Two Years warranty, LG will also provide, free of charge, all labour and shop services to replace the defective part. (Except-Battery 1 year warranty)

THIS WARRANTY IS IN PLACE OF ANY OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT ANY IMPLIED WARRANTY IS REQUIRED BY LAW, IT IS LIMITED IN DURATION TO THE EXPRESS WARRANTY PERIOD ABOVE. LG WILL NOT BE LIABLE FOR ANY CONSEQUENTIAL, INDIRECT, OR INCIDENTAL DAMAGES OF ANY KIND, INCLUDING LOST REVENUES OR PROFITS, IN CONNECTION WITH THE PRODUCT. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.

This warranty covers only defects in material and workmanship.
LGE will NOT pay for:

  1. Expendable items that can wear out, including, but not limited to, filters and belts.
  2. A service technician instructs the user in correct product assembly, operation or maintenance.
  3. A service technician to clean or maintain this product.
  4. Damage to or failure of this product if it is not assembled, operated or maintained according to all instructions supplied with this product.
  5. Damage to or failure of this product resulting from accident, abuse, misuse or use for other than its intended purpose.
  6. Damage to or failure of this product caused by the use of detergents, cleaners, chemicals or utensils other than those recommended in all instructions supplied with this product.
  7. Damage to or failure of parts or systems resulting from unauthorized modifications made to this product.

This warranty is extended to the original purchaser for products purchased for home use within the U.S.A. In Alaska, the warranty excludes the cost of shipping or service calls to your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so this exclusion or limitation may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. To know what your legal rights are, consult your local or state consumer affairs or your state’s Attorney General.

CUSTOMER ASSISTANCE INFORMATION

To Prove Warranty Coverage| Retain your Sales Receipt to prove the date of purchase.

A copy of your Sales Receipt must be submitted at the time warranty service is provided.

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To Obtain the Nearest Authorized Service Center or Sales Dealer, or to Obtain Product, Customer, or Service Assistance| Call 1-800-243-0000 (Phone answered 24 hours – 365 days a year) and choose the appropriate prompt from the menu; or visit our website at: http://us.lgservice.com. (In Canada- Call 1-888-542-2623, website http://ca.lgservice.com)

References

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