Emerson EM-262 Wireless Headset Owner’s Manual

: June 17, 2024
: Emerson

Emerson EM-262 Wireless Headset Owner’s Manual

In the box

Bluetooth Headset
USB Charging Cable
Ear hook
AC Charger
Owner’s Manual
Car Charger

About noise cancellation technology

This headset uses a Dual Microphone Design to filter out wind and unwanted external noise.
Using Noise Cancellation technology, the headset compares
the sound from the twin built-in microphones, and is able to
recognize the difference between voice and unwanted
background noise.

Dual Microphone Design

Wind and unwanted background noise are filtered out, enabling the other end of your conversation to hear you clearly!

Location of controls

Charging the Bluetooth Headset

Before using your Bluetooth Headset for the first time, charge it for 10-12 hours.

Connect the smaller end of the USB cable to the charging socket of the headset.
Connect the other end of the USB cable to either the:
- AC Charger, and plug into a wall (A/C) outlet.
- Computer’s USB port.
- Car Charger
The BLUE LED indicator light turns on.
The BLUE LED indicator light shuts off when the headset is fully charged (approximately 2-3 hours).

NOTE: The Bluetooth Headset will emit an intermittent beep tone when the battery is running low and requires recharging.
Charging the Bluetooth Headset
NOTE: Make sure you charge your headset for 10-12 hours before using it for the first time

Pairing the headset with a Bluetooth enabled phone

Make sure the Bluetooth Headset is turned off.
Keep your Bluetooth Headset and mobile phone within 3 feet of each other during the pairing process.
Press and HOLD the [POWER] button until the BLUE indicator light turns on, flashes several times, and becomes a steady blue. The headset is now in Pairing Mode, and is ready to connect to your mobile phone.

NOTE: To enter the Pairing Mode, you must press and HOLD the power button for approximately 10 seconds.
Set your mobile phone to search for Bluetooth devices.
When the phone finds the headset, confirm by selecting it from the list.
Enter passcode “0000” when prompted by the phone.

NOTE: If your mobile phone is Bluetooth 2.1 compliant, you will not need to enter a passcode, and can skip to step 7.
Your mobile phone will confirm that the pairing was completed, and prompt you to accept the connection. Please respond YES to connect the headset to your mobile phone. If the pairing was successful, the headset’s indicator light flashes a steady blue.
When attempting to reconnect the headset to your mobile phone, you may see the message below, and your mobile phone will prompt you to accept the connection request to the EM262 headset, and an option not to ask this again. Please accept the connection, and if you select “Don’t ask this again, your phone will automatically accept future connection requests from your Bluetooth Headset.

NOTE: The screenshots above are typical of many Bluetooth enabled phones in the market today, and are used to assist in the explanation of the pairing process. Your mobile phone’s interface and interaction with the Bluetooth Headset may slightly differ from the illustrations above.

Using your Bluetooth Headset

Powering ON/OFF

To turn ON, press and HOLD the [POWER] button until the BLUE LED indicator light turns on.
To turn OFF, press and HOLD the [POWER] button until the BLUE LED indicator light flashes quickly several times, and then turns off.

Answering/Ending a call

To answer a call, press and release the [POWER] button.
To end a call, press and release the [POWER] button.

To make a call
Dial the number and press the send button on your mobile phone, the call is automatically transferred to the headset.
Using your Bluetooth Headset

Redialing the last number called (Dependent on your phone supporting this feature)
Double press the [POWER] button and release. The headset will emit a confirmation beep tone, and the last number called will be redialed.
Using your Bluetooth Headset
Adjusting the volume
Press the [VOLUME UP] or [VOLUME DOWN] button to adjust the volume to the desired level

NOTE: You may also adjust the volume from your mobile phone’s volume control.

Wearing your Bluetooth Headset

You may wear your headset with or without the provided ear hook. If you choose to wear your headset with the earhook, connect it to the headset as shown in the diagram below

NOTE: For the best audio quality, always wear your Bluetooth Headset on the same side of the body as your mobile phone.

Troubleshooting tips

I cannot get the Bluetooth Headset into Pairing Mode

Make sure the Bluetooth Headset is turned off before beginning the pairing process.
Press and HOLD the [POWER] button until the BLUE indicator light turns on, flashes several times, and becomes a steady blue. This will signal that the headset is in Pairing Mode, and ready to connect to your mobile phone.

My mobile phone is not able to pair with the Bluetooth Headset

Make sure that you fully charged the headset before pairing.
Keep your Bluetooth Headset and mobile phone within 3 feet of each other during the pairing process.
Check that your phone’s Bluetooth feature is turned ON.
Try repeating the pairing process, see “Pairing the headset with a Bluetooth enabled phone.”

After successfully pairing my mobile phone and Bluetooth Headset, when I shut my phone and turn it on again, my headset did not automatically connect

Try turning the headset OFF, and then turning it ON again.
Many mobile phones have an auto reconnect option when first attempting to reconnect to a newly paired Bluetooth device. Make sure you accept this option, so that your Bluetooth Headset automatically reconnects to your mobile phone; check the user guide of your mobile phone for more information regarding this option.
Try unpairing the headset from your phone, and repeat the pairing procedure

I hear distortion, and the sound quality is poor

For the best audio quality, always wear your Bluetooth Headset on the same side of the body as your mobile phone.
Check that the battery is charged enough.

The sound is very low

Try adjusting the volume by using the [Volume] button on your headset; make sure the volume on your mobile phone is turned up as well.

Drive Safe

Driving while talking on your mobile phone is dangerous, and illegal in many states.

Although this device enables drivers to conduct handsfree conversations, it is still dangerous to drive and use a mobile phone at the same time.

We recommend pulling over before making or answering calls, especially during adverse driving conditions. Please use your mobile phone, and our product responsibly while driving!

Safety information

Check local laws regarding use of a mobile handset and wireless headset while driving. If you use the Bluetooth Headset while driving, ensure your attention and focus remains on your driving.
Observe all signs in the designated areas where some electronic devices or RF radio products are required to be switched off. These could include airplanes, hospitals, blasting areas, and potentially explosive atmospheres.

CAUTION: Although this device enables drivers to conduct handsfree conversations, it is still dangerous to drive and use a mobile phone at the same time. Always keep your full attention on your driving.

Product maintenance

Power off this product when not in use.
DO NOT expose this product to water or other liquids.
DO NOT use abrasive deaning solvents to dean the Bluetooth Headset.
If you will not use the Bluetooth Headset for long periods, be sure to store it in a dry place, free from extreme temperature, humidity and dust.

FCC and telephone company information

FCC Part 15
This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Re-orient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

Do not attempt to repair or modify this equipment.
Warning: Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Industry Canada

Operation is subject to the following two conditions: (1) This device may not cause interference and (2) This device must accept any interference, including interference that may cause undesired operation of the device.

The term “IC:” before the certification/registration number only signifies that registration was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were met. It does not imply that Industry Canada approved the equipment.

Warranty information

Limited Warranty
In the unlikely event that this product is defective, or does not perform properly, you may within one (1) year from your original date of purchase return it to the authorized service center for repair or exchange.

TO OBTAIN WARRANTY SERVICE:

Provide proof of the date of purchase within the package (Dated bill of sale).
Prepay all shipping costs to the authorized service center, and remember to insure your return.
Include a return shipping address (no P.O. Boxes), a telephone contact number, and the defective unit within the package.
Describe the defect or reason you are returning the product.

The shipping address of the authorized service center is:
Southern Telecom Inc. ATTN: Returns Department 14-C 53rd Street Brooklyn, NY 11232

Should you have any questions or problems concerning this product, please contact our customer service department at:

1-877-768-8483 (Toll Free)

Monday – Thursday: 9AM – 5PM (EST)
Friday : 9AM – 3PM (EST)
or
via e-mail at

cs@southerntelecom.com

Warranty service not provided

This warranty does not cover damage resulting from accident, misuse, abuse, improper installation or operation, lack of reasonable care, and unauthorized modification. This warranty is voided in the event any unauthorized person opens, alters or repairs this product. All products being returned to the authorized service center for repair must be suitably packaged.

Limitation of Warranty:

THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS PRODUCT. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED (INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) ARE HEREBY DISCLAIMED. NO VERBAL OR WRITTEN INFORMATION GIVEN BY SOUTHERN TELECOM INC. IT’S AGENTS, OR EMPLOYEES SHALL CREATE A GUARANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY.
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER. SOUTHERN TELECOM INC. SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. THIS DISCLAIMER OF WARRANTIES AND LIMITED WARRANTY ARE GOVERNED BY THE LAWS OF THE STATE OF NEW YORK. EXCEPT TO THE EXTENT PROHIBITED BYAPPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE.

Some states do not allow the exclusion nor limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state.

Emerson and the G-Clef logo are registered trademarks of Emerson Radio Corp. Parsippany, New Jersey USA.

The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc.
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