GOLD MEDAL 2552-00-01 Popper 12-oz Popcorn Machine Instruction Manual

GOLD MEDAL 2552-00-01 Popper 12-oz Popcorn Machine

Product Information

Specifications

• Model No.: 2552-00-010 and 2552-00-012
• Product Name: Sun Pop Select and SunnyPop
• Manufacturer: Gold Medal Products Co.
• Address: 10700 Medallion Drive, Cincinnati, Ohio 45241-4807 USA
• Part No.: 110113

Safety Precautions
DANGER: Machine must be properly grounded to prevent electrical shock to personnel. Failure to do so could result in serious injury, or death. DO NOT immerse any part of this equipment in water. DO NOT use excessive water when cleaning. Keep cord and plug off the ground and away from moisture. Always unplug the equipment before cleaning or servicing. Make sure all machine switches are in the OFF position before plugging the equipment into the receptacle.
DANGER: Improper installation, adjustment, alteration, service, or maintenance can cause property damage, injury, or death. Any alterations to this equipment will void the warranty and may cause a dangerous condition. NEVER make alterations to this equipment. Read the Installation, Operating, and Maintenance Instructions thoroughly before installing, servicing, or operating this equipment.

WARNING: To avoid burns, DO NOT touch the kettle or any heated surface. DO NOT place or leave objects in contact with heated surfaces.

• ALWAYS wear safety glasses when servicing this equipment.

• No user serviceable parts inside. Refer servicing to qualified service personnel.

• Read and understand operator’s manual and all other safety instructions before using this equipment. To order copies of the operator’s manual go to gmpopcorn.com or write to Gold Medal Products Co., 10700 Medallion Drive, Cincinnati, OH 45241 USA 1-(800)-543-0862

• DO NOT allow direct contact of this equipment by the public when used in food service locations. Only personnel trained and experienced in the equipment operation may
  operate this equipment. Carefully read all instructions before operation.

• This machine is NOT to be operated by minors.

Installation Instructions
Inspection of Shipment: After unpacking, check thoroughly for any damage which may have occurred in transit. Claims should be filed immediately with the transportation company. The warranty does not cover damage that occurs in transit, or damage caused by abuse, or consequential damage due to the operation of this machine, since it is beyond our control (reference warranty in back of manual).

FAQ

1. Q: Where can I order replacement parts for the Sun Pop Select and SunnyPop?
   A: You can order replacement parts by contacting Gold Medal’sTechnical Service Department at 1-800-543-0862.

2. Q: Can I make alterations to the equipment?
   A: No, making alterations to the equipment will void the warranty and may cause a dangerous condition. NEVER make alterations to this equipment.

3. Q: Can minors operate this machine?
   A: No, this machine is NOT to be operated by minors.

4. Q: What should I do if I have questions about my machine operations?
   A: For any questions about your machine operations, replacement parts, or any service questions, please contact Gold Medal’s Technical Service Department at 1-800-543-0862.

SAFETY PRECAUTIONS

• DANGER
  Machine must be properly grounded to prevent electrical shock to personnel. Failure to do so could result in serious injury, or death. DO NOT immerse any part of this equipment in water. DO NOT use excessive water when cleaning. Keep cord and plug off the ground and away from moisture. Always unplug the equipment before cleaning or servicing. Make sure all machine switches are in the OFF position before plugging the equipment into the receptacle.

•   DANGER
  Improper installation, adjustment, alteration, service, or maintenance can cause property damage, injury, or death. Any alterations to this equipment will void the warranty and may cause a dangerous condition. NEVER make alterations to this equipment. Read the Installation, Operating, and Maintenance Instructions thoroughly before installing, servicing, or operating this equipment.

• WARNING
  To avoid burns, DO NOT touch the kettle or any heated surface. DO NOT place or leave objects in contact with heated surfaces.

• WARNING
  ALWAYS wear safety glasses when servicing this equipment.

•   WARNING
  No user serviceable parts inside. Refer servicing to qualified service personnel.

•   WARNING
  Read and understand operator’s manual and all other safety instructions before using this equipment. To order copies of the operator’s manual go to gmpopcorn.com or write to Gold Medal Products Co., 10700 Medallion Drive, Cincinnati, OH 45241 USA 1-(800)-543-0862

• WARNING
  DO NOT allow direct contact of this equipment by the public when used in food service locations. Only personnel trained and experienced in the equipment operation may operate this equipment. Carefully read all instructions before operation.

•   WARNING
  This machine is NOT to be operated by minors.

Note: Improvements are always being made to Gold Medal’s equipment. This information may not be the latest available for your purposes. It is critical that you call Gold Medal’s Technical Service Department at 1-800-543-0862 for any questions about your machine operations, replacement parts, or any service questions. (Gold Medal Products Co. does not assume any liability for injury due to careless handling and/or reckless operation of this equipment.)

INSTALLATION INSTRUCTIONS

Inspection of Shipment
After unpacking, check thoroughly for any damage which may have occurred in transit. Claims should be filed immediately with the transportation company. The warranty does not cover damage that occurs in transit, or damage caused by abuse, or consequential damage due to the operation of this machine, since it is beyond our control (reference warranty in back of manual).

Manual
Read and understand the operator’s manual and all other safety instructions before using this equipment. To order copies of the operator’s manual go to gmpopcorn.com or write to Gold Medal Products Co., 10700 Medallion Drive, Cincinnati, OH 45241 USA 1-(800)-543-0862.

Model Description
Sun Pop Select Model: 2552-00-010: 12 oz. Popper with a Sun Pop Select LED lighted sign, and equipped with a PowerOffTM Control feature.
SunnyPop Model: 2552-00-012: 12 oz. Popper with a SunnyPop LED lighted sign, and equipped with a PowerOffTM Control feature.

Items Included with this Unit

Setup

This unit has been tested at the factory.

1. Remove all packaging and tape prior to operation.
2. Place the unit on a sturdy, level base.
3. The Popper must be installed with a minimum 6” clearance
4. The popper unit has 4 glide feet preinstalled at the factory (reference image shown). Install a Black Crutch Tip on each of the 4 glide feet. Firmly push the crutch tip over the glide until it covers the glide entirely.
5. Door knobs are shipped in the accessories pack located inside the machine. Install a door knob with tee bolt on each popper door (insert tee bolt from interior side of door, then fasten knob on exterior side).
6. Install the knob with screw on the old maid pan.
7. Carefully install the light bulb (do not over-tighten) into the lamp holder located in the cabinet interior. Ensure the unit is OFF and unplugged before installing or changing the bulb (reference the Electrical Requirements section).

Electrical Requirements
The following power supply must be provided: 2552-00-010, 2552-00-012: 120 V~, 1400 W, 60 Hz

DANGER
Machine must be properly grounded to prevent electrical shock to personnel. Failure to do so could result in serious injury, or death.
DO NOT immerse any part of this equipment in water. DO NOT use excessive water when cleaning. Keep cord and plug off the ground and away from moisture. Always unplug the equipment before cleaning or servicing. Make sure all machine switches are in the OFF position before plugging the equipment into the receptacle.
A certified electrician must furnish sufficient power for proper machine operation and install any supplied receptacle. We recommend this equipment be on a dedicated and protected circuit. Failure to wire properly will void the warranty and may result in damage to the machine. It is Gold Medal Products Co.’s recommendation that this machine be plugged directly into a wall outlet. The use of extension cords is not recommended due to safety concerns, and may cause sacrificed and/or reduced performance. Make sure cord is located to prevent a trip hazard or unit upset.

Before You Plug In Machine

1. Make sure all machine switches are in the OFF position before plugging the equipment into the receptacle.
2. Make sure the wall outlet can accept the grounded plugs (where applicable) on the power supply cord.
3. The wall outlet must have the proper polarity. If in doubt, have a competent electrician inspect the outlet and correct if necessary.
4. DO NOT use a grounded to un-grounded receptacle adapter (where applicable).
5. Install the unit in a level position.

CAUTION
If the supply cord is damaged, it must be replaced by Gold Medal Products Co., its service agent or similarly qualified persons in order to avoid a hazard.

OPERATING INSTRUCTIONS

Controls and Their Functions
KETTLE HEAT SWITCH
Two position, ON/OFF lighted rocker switch – supplies power to the heating elements in the popping kettle. The green switch light ON indicates there is power to the kettle heating element.

KETTLE MOTOR SWITCH
Two position, ON/OFF lighted rocker switch – supplies power to the kettle agitator motor. The Kettle Motor Switch MUST be ON at all times when there is popcorn (popped or un-popped) in the kettle. The green switch light ON indicates there is power to the agitator motor.

LIGHTS/WARMER SWITCH
Two position, ON/OFF lighted rocker switch – supplies power to the popcorn sign, interior cabinet light, and heat element for the corn pan.

POWER OFF CONTROL
The Power Off Control feature will automatically turn the kettle heat off after 15 minutes of idle time (no popcorn popped). The Power Off Control will prevent the heat element and thermostat from cycling OFF-ON if the Kettle Heat Switch is left on. This feature saves electrical power and extends the life of the kettle heating element and thermostat.

• When the Kettle Heat Switch is turned ON, and the kettle thermostat switches OFF, the Power Off Control’s 15 minute timer starts; the 15 minute timer resets each time a batch of popcorn is popped.
• The small green neon light in the Kettle Heat Switch will blink OFF-ON to indicate the kettle has been automatically turned OFF.
• To restart the kettle heating, cycle the Kettle Heat Switch OFF-ON.

Popping Corn
This section describes instructions for popping Standard (salted popcorn).

Amount of Popcorn and Oil
Your new popper is equipped with a corn, salt, and oil measure. We recommend flavored and colored coconut oil. Popcorn popped in coconut oil stays fresh longer and does not leave black deposits in your kettle like other oils. Use only top quality, fresh popcorn from reputable suppliers.

Ingredient amounts for popping Standard Popcorn:

For best results use Mega-Pop® 12 oz. premeasured pouches (Item# 2839).

Popping Standard (Salted) Popcorn

1. Turn the Lights/Warmer, Kettle Heat and Kettle Motor Switches ON.
2. To determine when the kettle is ready to pop corn (about 4 minutes), test pop three kernels of corn and one ounce (30 ml) of popping oil. When the kernels pop, the kettle is ready for use.
3. Lift the kettle lid and load the Mega-Pop® premeasured popcorn and oil pouch into kettle, or pour in the popcorn and Flavacol, then add oil in the premeasured amounts specified above. Close lid.
4. When the corn has finished popping, gently dump the popcorn.
5. On the final kettle of corn, turn the Kettle Heat Switch OFF just as the lids are forced open by the popping corn. This procedure saves electricity, since the kettle has plenty of heat, and helps eliminate smoke/odor from any oil residue that remains after popping has stopped.
6. When finished popping, make sure KETTLE HEAT and KETTLE MOTOR switches are turned OFF.

NEVER LEAVE THE HEAT ON WHEN YOU ARE NOT POPPING CORN! If Auto Shut-OFF is enabled, unit will automatically shut kettle heat OFF after 15 minutes of idle time (no popcorn popped). To restart kettle heating, cycle the Heat Switch OFF-ON.

Care and Cleaning

DANGER
Machine must be properly grounded to prevent electrical shock to personnel. DO NOT immerse in water.
Always unplug the equipment before cleaning or servicing.

WARNING
To avoid serious burns, DO NOT touch the kettle while it is hot!
Good sanitation practice demands that all food preparation equipment be cleaned regularly (only use non-toxic, food grade cleaners). A clean looking, well-kept machine is one of the best ways of advertising your product.
Note: It is extremely important to follow all of the cleaning procedures, otherwise parts damage and equipment failure will result. The warranty does not cover parts that are damaged due to improper cleaning.

Daily Kettle Cleaning Instructions
CAUTION: A hot kettle will cause burns if you touch it with your hand. Allow kettle to cool at least 1 hour before attempting to clean. DO NOT use ice or water to cool down a hot kettle! Severe kettle damage will result!

1. When cool, wipe the outside of the kettle with a clean, soft cloth. DO NOT use oven cleaners or abrasive materials as they will damage the kettle.

2. Every night, mix Gold Medal’s Heat’n Kleen solution (Item No. 2095), 2 tablespoons per gallon of water. It is not necessary to use the entire gallon at once; only use enough to fill the kettle 1/2 inch deep.

3. Turn the kettle heat ON. When the water starts to boil, turn the kettle heat OFF.

4. Allow to cool for at least 1 hour, then dump the solution into a bucket and wipe the inside of the kettle with a clean cloth. Make sure all of the solution goes into the bucket; do not spill any in the interior of the machine.
   For extra dirty kettles, the process may be repeated; or, after turning the kettle heat OFF, allow solution to sit in the kettle overnight. The next morning, dump the solution into a bucket and wipe the inside of the kettle with a clean cloth.

5. With the unit OFF and unplugged, wipe the kettle lead cord with a clean SLIGHTLY damp cloth. DO NOT get moisture into the kettle lead-in cord, severe damage will result.

Daily Unit Cleaning Instructions

1. With the machine OFF, unplug the unit and allow it to cool before attempting to clean.
2. Make sure to clean all pans/accessories in order to sanitize them before each use.
3. Take a clean, SLIGHTLY damp cloth and wipe excess grease from the glass and cabinet.
4. Wipe the stainless steel parts with a clean cloth and cleaner designed for stainless steel, such as Gold Medal Watchdog Stainless Cleaner (Item No. 2088). DO NOT use oven cleaners or abrasive materials as they will damage parts of the machine.
5. Clean the glass panels with glass cleaner. Gold Medal Watchdog Glass Cleaner (Item No. 2588) is recommended.
   Ammonia cleaners will damage the plastic doors. Use only non-ammonia cleaners, such as Gold Medal Watchdog Glass Cleaner (Item No. 2588).

Filter Cleaning Instructions
Your popcorn machine is equipped with an efficient and durable filtration system. The filter should be cleaned every 1-2 weeks to maintain maximum efficiency.

Follow the steps below for proper filter cleaning:

• Step 1: The filter is located on the inside of the popcorn machine directly above the popping kettle.

• Step 2: Remove the filter by gripping the filter itself and pulling straight down.

• Step 3: Clean the filter in warm soapy water, then rinse and allow to dry overnight. Replace the filter by putting it into the slot and pushing upward. Make sure the filter frame is flush with the roof of the machine (as shown above).

Troubleshooting

plugged in.
| B. Power to the Kettle| B. Make sure the kettle lead-in cord is plugged in.
| C. Kettle Heat Switch| C. Have a qualified service person check the voltage to and from the Kettle Heat Switch; if switch is defective, replace it.
| D. PowerOff Control| D. Units with the PowerOff Control feature, kettle heat will automatically shut OFF after 15 minutes of idle time (no popcorn popped). The small green neon light in the Kettle Heat Switch will blink OFF-ON to indicate the kettle has been automatically turned OFF.
| | To restart kettle heating, cycle the Heat Switch OFF-ON. Reference the Controls and Their Functions section of this manual.
| E. Heating Element| E. Heating element in the kettle may be burned out. Check with a qualified service person for inspection/repair.
Long Popping Cycles (Longer than 4 minutes for Salt Popcorn)| A. Low Voltage
B.   Inadequate Supply Lines
C.    Inferior Corn| A.   If the machine is operated on low voltage, this could cause the kettle not to reach the proper operating temperature. Voltage with kettle turned on, should be at least 112 V. Check with a qualified electrician.
The use of extension cords is not recommended due to safety concerns, and may cause sacrificed and/or reduced performance. If the use of an extension cord cannot be avoided then be sure it is no longer than 10 to 12 ft., and is at least 14 AWG wire.
B.   Inadequately sized electrical supply lines, in addition to being a fire hazard, would also prevent the kettle from reaching the proper operating temperature. Check with a qualified electrician.
C.    Inferior quality corn would result in longer popping cycles. Use only top quality hybrid popcorn from reputable suppliers. Even then, if you let your corn pick up moisture or dry out, your popping cycles will be slow.
Kettle Agitator Shaft not Rotating| A. Kettle Motor Switch| A. If the kettle agitator shaft is not rotating,
DO NOT pop corn. Make sure the Kettle Motor Switch is ON. If the switch is ON, and the shaft is not rotating, the switch or motor may be faulty, contact qualified service personnel for inspection/repair.
---|---|---
| B. Kettle Agitator Shaft/Stir Blade not rotating. (Unit must be OFF, unplugged and cool prior to checking or adjusting the agitator assembly.)| B. If the kettle agitator shaft is not rotating,
DO NOT pop corn. Check the clearance between the kettle bottom and the stir blade; it should be 1/32” (use a dime). To adjust, loosen the set screw in the collars above and below the crossbar and adjust the agitator shaft as necessary. Then re-tighten the set screws in the collars.

MAINTENANCE INSTRUCTIONS

• DANGER
  Machine must be properly grounded to prevent electrical shock to personnel. Failure to do so could result in serious injury, or death.
  DO NOT immerse any part of this equipment in water. DO NOT use excessive water when cleaning. Keep cord and plug off the ground and away from moisture. Always unplug the equipment before cleaning or servicing. Make sure all machine switches are in the OFF position before plugging the equipment into the receptacle.

• DANGER
  Improper installation, adjustment, alteration, service, or maintenance can cause property damage, injury, or death. Any alterations to this equipment will void the warranty and may cause a dangerous condition. NEVER make alterations to this equipment. Read the Installation, Operating, and Maintenance Instructions thoroughly before installing, servicing, or operating this equipment.

• WARNING
  No user serviceable parts inside. Refer servicing to qualified service personnel.

• CAUTION
  THE FOLLOWING SECTIONS OF THIS MANUAL ARE INTENDED ONLY FOR QUALIFIED SERVICE PERSONNEL WHO ARE FAMILIAR WITH ELECTRICAL EQUIPMENT. THESE ARE NOT INTENDED FOR THE OPERATOR.

ORDERING SPARE PARTS

1. Identify the needed part by checking it against the photos, illustrations, and/or parts list.
2. Use only approved replacement parts when servicing this unit.
3. When ordering, please include part number, part name, and quantity needed.
4. Please include your model number, serial number, and date of manufacture (located on the machine nameplate/data plate) with your order.
5. Address all parts orders to:

Parts Department
Gold Medal Products Co.
10700 Medallion Drive
Cincinnati, Ohio 45241-4807 Or, place orders by phone or online:
Phone: 800-543-0862 513-769-7676
Fax: 800-542-1496 513-769-8500
E-mail: info@gmpopcorn.com
Web Page: gmpopcorn.com

Replacing Broken Glass

Broken glass panels can be easily replaced. Gold Medal Products Co. does not ship glass. It can be obtained from a local glass shop and always purchase tempered glass.

1. Remove all loose pieces of glass.
2. Pull out magnetic clip to remove (clip located above glass panel in cabinet interior).
3. Remove all rigid glass channels from around the glass to be replaced. Set it aside as it must be reused.
4. Carefully remove the rest of the broken glass.
5. Apply decals (if desired) to the new glass panel.
6. Slide rigid glass channels over the exposed sides and bottom of new glass panel.
7. Carefully slide glass panel up under top ridge, then lower into the bottom channel.
8. Reinstall magnetic clip above the new panel in cabinet interior.

Remove magnetic clip located above glass panel.

Slide glass panel up under top ridge.

Lower glass panel into bottom channel.
General images shown for glass installation reference only.

GLASS DIMENSIONS (Height X Width X Thickness)
Front and Side Glass: 21 1/4” X 16 7/8” X 1/8” (3 Pieces)

12/14 oz. Kettle Assembly – 58014 – Parts Breakdown

12/14 oz. Kettle Assembly – 58014 – Parts List

58014
1| 1/4-20 X 1/2 THUMB SCREW| 61059
2| 8-32X1/2 FL HD PH MS| 20066
3| SHELL & KETTLE BLOCK| 61013
4| KETTLE SHELL| 61017
5| KETTLE LEAD ASSY| 61226
6| DUMP HANDLE-BLOCK WELD| 88769
7| DUMP HANDLE KNOB| 47110
8| 8-32X1 FL HD PH MS| 20068
9| LID & AGITATOR ASSY (Complete Assembly)| 58016
10| KETTLE CROSSBAR ASSEMBLY| 58015
11| FORMED LID| 47261
12| REAR KETTLE LID| 47119
13| AGITATOR BEARING HUB| 43434
14| NEEDLE BEARING| 47106
15| SPUR GEAR KIT (Includes 2 gears with set screws. Always replace Agitator Spur Gear and Kettle Drive Motor Gear as a set.)| 47059K
16| SET SCREW #10-32 X 3/16| 41742
17| 12/14 OZ. AGITATOR SHAFT| 69712
18| SET COLLAR 5/16 ID 5/8 OD| 46649
19| AGITATOR WEIGHT| 69715
20| POP MAXX STIR ROD| 69806
Kettle Bottom Assembly – Element View
21| 12/14 OZ. KETTLE BOTTOM ASSEMBLY (includes Kettle Shell, Kettle Lead Assembly and items listed below.)| 58012
22| 8 OZ. KETTLE GASKET| 61012
23| KETTLE INTEGRAL HTR 12/14| 58011
24| 482°F THERMOSTAT (two 6-32 X 3/16 screws included)| 76708
25| 550°F THERMOSTAT (two 6-32 X 3/16 screws included)| 77108
26| 8-32 TOP LOCK NUT (used to hold Thermostats and ground – replace lock nut if removed)| 67943
27| THERMOSTAT SHUNT BAR| 47193
28| SHUNT BAR| 77879

Cabinet Exterior – Front View

Cabinet Exterior – Rear View

Door Hardware Kits – Individual Component Breakdown

Complete Left Hand Door Hardware Kit (P/N 47054)
(contains all parts shown above)

Complete Right Hand Door Hardware Kit (P/N 47055)
(contains all parts shown above)

Cabinet Interior – Controls View

Cabinet Bottom – Corn Pan Element View

Motor Plate Assembly

Lighted Sign Assembly

Safety Labels

Unit Labels

Kettle Lead In Label

Power Cord Labels

Accessories

Wiring Diagram

Models 2552-00-010 and 2552-00-012

WARRANTY

Gold Medal Products Co. warrants to the original purchaser each item of its manufacture to be free of defects in workmanship and material under normal use and service. Gold Medal Products Co.’s obligation under this warranty is limited solely to repairing or replacing parts, f.o.b. Cincinnati, Ohio, which in its judgment are defective in workmanship or material and which are returned, freight prepaid, to its Cincinnati, Ohio factory or other designated point. Except for “Perishable Parts” on specific machines, the above warranty applies for a period
of two (2) years from the date of original sale to the original purchaser of equipment when recommended operating instructions and maintenance procedures have been followed. These are packed with the machine. Parts warranty is two (2) years, labor is six (6) months.
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES EXPRESSED OR IMPLIED, AND OF ALL OTHER OBLIGATIONS OR LIABILITIES ON OUR PART, INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY. THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF. In no event shall Gold Medal Products Co. be liable for special, incidental or consequential damages. No claim under this warranty will be honored if the equipment covered has been misused, neglected, damaged in transit, or has been tampered with or changed in any way. No claim under this warranty shall be honored in the event that components in the unit at the time of the claim were not supplied or approved by Gold Medal Products Co. This warranty is effective only when electrical items have been properly attached to city utility lines only at proper voltages. This warranty is not transferable without the written consent of Gold Medal Products Co. The term “Original Purchaser” as used in this warranty shall be deemed to mean that person, firm, association, or corporation who was billed by the GOLD MEDAL PRODUCTS CO., or their authorized distributor for the equipment.
THIS WARRANTY HAS NO EFFECT AND IS VOID UNLESS THE ORIGINAL PURCHASER FIRST CALLS GOLD MEDAL PRODUCTS CO. AT 1-800-543-0862 TO DISCUSS WITH OUR SERVICE REPRESENTATIVE THE EQUIPMENT PROBLEM, AND, IF NECESSARY, FOR INSTRUCTIONS CONCERNING THE REPAIR OR REPLACEMENT OF PARTS.
NOTE: This equipment is manufactured and sold for commercial use only.
10700 Medallion Drive, Cincinnati, Ohio 45241-4807 USA
gmpopcorn.com

• Phone: 800-543-0862 513-769-7676
• Fax: 800-542-1496 513-769-8500

© 2015 – The text, descriptions, graphics, layout, and other material in this publication are the exclusive property of Gold Medal Products Co. and shall not be used, copied, reproduced, or published in any fashion, including website display, without its express written consent.

References

• Concession Supplies & Equipment | Gold Medal Products Co.
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