Hotpoint FFA80 Fridge Freezer Installation Guide

June 17, 2024
Hotpoint

Hotpoint FFA80 Fridge Freezer

Getting Started

To ensure that your fridge freezer runs reliably and efficiently follow these steps.

STEP 1

Choose a location for your fridge freezer, away from any heat sources and allow adequate ventilation – 100mm (4 inch) gap above.

STEP 2

Move the fridge freezer into position, using the sides of the cabinet.
Take care to avoid damaging the refrigerant circuit pipe work on the rear.

STEP 3

Level the fridge freezer by adjusting the front feet.
This will stop rocking or vibration and keep the door aligned.
NB. The spanner is for illustration only and is not supplied with the fridge freezer.

STEP 4

After the front feet have been adjusted and the fridge freezer is level fit the left and right hand bottom hinge covers supplied.
Align with the cover plate slots and push into position.

STEP 5

Before plugging in and switching on, leave the fridge freezer in its final location for at least 15 minutes to allow it to settle.

STEP 6

Plug in and switch on.
Allow the fridge freezer to cool before placing food inside.
The high temperature light will stay on until the fridge freezer has cooled down.
All food in the fridge freezer should be covered.

STEP 7

If you are freezing fresh food, turn on fast freeze by pressing the switch 24 hours before placing the food inside.
Place the fresh food inside
Remember to turn fast freeze off after 24 hours, however if you forget to do so it will automatically cancel after 48 hours.
Getting Started

STEP 8

Your fridge freezer is now working.
If after 24 hours your fridge freezer is not operating as you want, refer to the Troubleshooting section.
Getting Started

Read the rest of these instructions to get the best from your appliance and remember to fill in your guarantee registration.

Keep this Book in a safe place for quick reference.

For Your Safety

For your safety, read the following advice:

The fridge freezer cooling system contains a small amount of gas which is environmentally friendly but flammable. To avoid any risk :-

  • Install the fridge freezer following the installation instructions and ensure that ventilation openings are kept clear of obstruction.
  • Take care when installing or moving the fridge freezer to avoid damaging the pipes on the rear.
  • If you suspect a leak, do not switch on the fridge freezer, but open the windows and doors to ventilate the room.
  • Do not use any electrical devices inside the freezer, for instance for defrosting.
  • Do not use any mechanical devices for defrosting other than any which may have been supplied with the freezer as they may cause damage.
  • Only use this fridge freezer for storing domestic foodstuffs.

When installing your fridge freezer :-

  • Ensure that the mains cable is not trapped underneath or behind the fridge freezer when you install or move it.
  • Do not stack any other appliance on top of this fridge freezer as they may damage the fridge or become unstable.

When using your fridge freezer :-

  • Do not sit or stand on top of your fridge freezer.
  • Do not store poisonous, flammable or dangerous substances in your fridge freezer.
  • Do not use aerosol sprays for defrosting or cleaning your fridge freezer.

If you sell the fridge freezer, pass on this booklet to the new owner.

Installation

Location & Air Circulation 

Locate your fridge freezer away from sources of heat e.g. cookers, radiators, direct sunlight as extreme temperature will affect its performance.

Allow a minimum 100mm (4 inches) between the top of the fridge freezer and the ceiling or the underside of a wall cupboard.

Providing you follow the recommended ventilation requirements you will :-

  • Prolong the life of the fridge freezer.
  • Minimise the risk of condensation on the outside of the fridge freezer.
  • Minimise the running costs.
  • Minimise operating sounds caused by vibration.

Minimum space required to open door

The fridge freezer needs a space of 600mm (24 inches) in front to allow the door to open.
When positioning the fridge freezer next to a unit, a gap of 30mm (11 /4 inch) can be left at the hinge side of the door to allow the easy removal of furniture. If preferred the fridge freezer can be positioned so that a gap is not left. This will restrict how far the door can be opened but the furniture can still be removed (see diagrams below). The door hinge side can be changed to make it easier to open (see ‘Door Reversal’ in the CLEANING & MAINTENANCE section).

Levelling:

Level the fridge freezer when it is in its final location by adjusting the front feet, until firm contact is made with the floor. This will stop rocking or vibration and keep the door aligned which helps the fridge freezer run reliably and efficiently.

Note: Before plugging in and switching on, leave the fridge freezer standing in its final location for at least 15 minutes to allow it to settle.

Hinge Cover Moldings:

After the front feet have been adjusted and the fridge freezer is level, fit the left and right hand bottom hinge covers supplied.

To fit:

Align the bottom hinge cover onto the cover plate slots.

Push until the bottom hinge cover clicks into place.

Electrical Supply

WARNING : This appliance must be earthed.

The appliance must be positioned so that the plug is accessible after installation.

Fuses
Your appliance comes fitted with a plug and a 13A fuse. If you need to replace the fuse, only use those rated at 13A and ASTA approved to BS1362.

Changing the Plug

Cut off and dispose of the supplied plug if it does not fit your socket.

WARNING: To avoid a shock hazard do not insert the discarded plug into a socket anywhere else.

IMPORTANT WIRES IN THE MAINS LEAD ARE COLOURED IN ACCORDANCE WITH THE FOLLOWING CODE :

If you change the plug, the colour of wires in the mains lead may not correspond with the colour of the markings identifying terminals in the plug. You should therefore wire it as shown above.

Changing the Mains Lead

This appliance is fitted with a special mains lead. If you need to replace the mains lead due to damage, one can be bought from Hotpoint Service (see KEY CONTACTS, back page).
It is strongly advised that this work is carried out by a qualified electrician

 CE Marking certifies that this appliance conforms to the following EEC
directives : Low Voltage Equipment – 72/23/EEC & 93/68 EEC
Electromagnetic Compatibility 89/336/EEC, 92/31/EEC & 93/68/EEC

Controls

Controlling the Temperature of the Fridge Compartment

The left hand control wheel on the front panel adjusts the internal fridge compartment temperature.

The internal temperature should be 5˚C or colder although some sections such as the salad bin will be slightly warmer.
The setting of the control wheel will depend on the location of the fridge freezer, the room temperature and how often the door is opened. The normal set point (marked by a 3 on the dial) is usually suitable. If you need to adjust the temperature turn the control wheel using a coin to avoid damage:

Clockwise (higher number) – Colder
Anti-clockwise (lower number) – Warmer

Controlling the Temperature of the Freezer Compartment

The right hand control wheel on the front panel adjusts the internal freezer compartment temperature.

Controls

The internal temperature should be -18˚C or colder.

The setting of the control wheel will depend on the location of the fridge freezer, the room temperature and how often the door is opened. The normal set point (marked by a 3 on the dial) is usually suitable. If you need to adjust the temperature turn the control wheel using a coin to avoid damage:

Clockwise (higher number) – Colder
Anti-clockwise (lower number) – Warmer

You can check the temperature of the fridge freezer compartments by using a Fridge Freezer Thermometer available from Hotpoint Genuine Parts and Accessories Mail Order Hotline (see KEY CONTACTS back page).

WARNING: Do not use a mercury filled thermometer, as breakage would cause a health hazard.

Your fridge freezer must NOT be placed in a room where the temperature goes below 6˚C or above 38˚C for prolonged periods, as the internal fridge temperature will not be maintained.

FFA70 illustrated

Controls

Indicator Lights

There are two amber lights which indicate functions are selected:

  • The amber fast freeze light indicates that the fast freeze button has been pressed on. By pressing this button ON, the freezer motor will run continuously for extra cooling.

  • The amber holiday light (Models FFA80, FFA70 & FFS70 only) indicates that the holiday mode is set.
    There are two red lights which warn of a rise in temperature in the freezer compartment:

  • The red high temperature warning light will come on when the fridge freezer is first switched on or when the temperature inside the compartment rises above  the correct storage temperature. It will go out as soon as the compartment returns to its normal storage temperature.
    The red light may come on for a short period when opening the freezer door to load or unload food, in this case storage times will not be affected.
    If there has been a power cut resulting in a rise in freezer compartment temperature, the red high temperature warning light will come on as soon as the mains power returns. It will go out as soon as the compartment returns to its normal storage temperature.
    Avoid opening compartment doors during a power cut, the freezer insulation will continue to protect your food. However if the power cut continues, there is a risk of your frozen food beginning to defrost due to the rise in temperature.

  • The red food defrost alert light (Models FFA80, FFA70 & FFS70 only) will also come on when the mains power is restored to warn there has been a power cut and the freezer compartment temperature has risen to an unsafe level allowing partial defrosting of stored food. If this light is ON, food should be either cooked  and eaten within 24 hours, cooked and refrozen or thrown away.
    The red food defrost alert light is a particularly useful warning light if you were out at the time of the power cut. The light will remain on until cancelled. It can only be cancelled by pressing the button alongside it.

Check the TROUBLESHOOTING section if you have any problems with these indicator lights.

Fast Freeze Button – Freezing Fresh Food

The bottom compartment drawer should be used to freeze fresh food. Transfer already frozen food to one of the upper drawers.

  • Before loading 2kg or more of fresh food select fast freeze for the required pre-freeze time (see chart below).
  • If freezing up to 2kg of fresh food just select fast freeze when loading.

Once the fresh food is loaded leave fast freeze on for 24 hours to freeze the food as quickly as possible.

Maximum freezing capacity 24 hours: FFA70/FFS70 12kg FFA80/FFA60 8kg

Note : Don’t forget to turn fast freeze off after 24 hours from the introduction of fresh food to be frozen.
However fast freeze will turn off automatically after 48 hours if you do forget.

Pre-Freeze chart when selecting Fast Freeze:

Model Load for freezing Pre-freeze time Load position

FFA70 8 to 12kg max.
FFS70| 24 hours| In the bottom drawer.
FFA60 6 to 8kg max.
FFA80| 24 hours| In the bottom drawer
FFA70 6 to 8kg
FFS70| 12 hours
FFA60 2 to 6kg
FFA80| 12 hours| In the bottom drawer.
FFA70 2 to 6kg
FFS70| 6 hours
FFA70
FFS70 up to 2kg
FFA60
FFA80| not required| In the bottom drawer.

Holiday Function (Models FFA80, FFA70/FFS70 only)

This feature allows you to set your fridge compartment to a warmer setting while you are away on holiday, to reduce running costs without affecting the freezer.

To set up holiday mode:

  1. Remove any food, from the fridge compartment, that will deteriorate while you  are away. Make sure the fridge is clean.
  2. Close the door.
  3. Press the holiday button and the amber holiday indicator light will show that holiday mode is set.

To reset to normal operation:

  1. Press the holiday button OR open the fridge door. The amber holiday indicator  light will go out to show holiday mode is cancelled.
  2. The fridge compartment will return to the temperature set on the fridge temperature control wheel.

Note : Opening the door or pressing the holiday button at any time after holiday mode has been set will turn the function off. The holiday button works independently of the fridge temperature control wheel.

Useful Advice

Note : The Rating Plate, which lists the appliance Model Number and Serial Number can be found near the bottom of fridge compartment on the interior wall.

Useful Advice
Useful Advice

Making the best use of your Fridge Freezer

To ensure that your fridge freezer operates as efficiently as possible :

  • Follow food packaging “best before/use by” instructions or your suppliers advice on a suitable maximum storage time.
  • Keep foods tightly covered to retain moisture and prevent flavour/odour transference. Plastic bags, aluminium foil, plastic stretch wrap and containers with lids are ideal.
  • Select chilled and frozen food last when shopping, transport in a ‘cool bag’ and place in freezer as soon as possible after arriving home.
  • Avoid opening the doors unnecessarily or for longer than needed.
  • Allow hot or warm food to cool down in covered containers before placing in  the fridge or freezer, as placing hot food inside reduces efficiency.
  • Prepare fresh foods for freezing in small quantities to ensure that the food freezes quickly and so that its quality does not deteriorate.
  • Ensure that packets/containers of food are dry before freezing otherwise they may freeze together.

Storing Food in a Fridge

  • Pack and store cooked and fresh food separately.
  • Wrap raw or defrosting meat and poultry in polythene or foil and store below cooked foods and dairy products to avoid contamination of drippingfood juices.
  • Wrap cheese in greaseproof paper and place in an airtight container or polythene bag. Bring to room temperature before consuming.
  • Empty left over canned food into a covered storage containers before placing in the fridge.
  • Position food to allow cold air to circulate freely, ensuring nothing comes into contact with the back of the fridge compartment, or covers the defrost gutter drain hole below this.
  • Use the different storage zones inside your fridge compartment to store a wide variety of food items.

STORAGE ZONES

Zone Type Food Storage
A Cool Dairy products, Cheese, butter, margarine, Low fat spreads, cooking

fats / lards Preserves – Jam, curd, marmalade, spread, salad dressing or sauces.
B| Colder| General food storage
C| Coldest| Meat fish & poultry Pre-cooked / chilled food
D| Salad Bins| Vegetables, fruit and salad items (Not recommended for the storage of bananas or onions

Commodity and Bottle Racks

Commodity racks can be repositioned in the door to suit your storage requirements. The lidded commodity rack is recommended for the storage of dairy items, such as butter, margarine and cheese.

To remove, lift rack vertically to release from fixing supports. To replace, align grooves on either side of the rack above fixing supports and push down until secure.

In order to get the best results from the bottle retainer it is advised that it be positioned centrally on the bottle rack.

Egg Rack

The egg rack can be used in conjunction with any commodity rack and is easily removed for cleaning.
Note: Wipe, don’t wash eggs

Advice on Adjusting Shelves

Make the most of the interior storage space by repositioning shelves to suit the various heights of individual items you wish to store.

To remove, ensure that the door is open fully.
Slide the shelf forward and tilt from position.

Useful Advice

Split glass shelf
The split shelf can be used as a standard shelf but also as two half shelves.
The front half can be repositioned above or below to enable storage of larger items.

Useful Advice

Note : Only the front half of the shelf can be repositioned, the back half must remain in its original position.

Salad Bins

For the storage of fruit, vegetables and salad items.
When storing vegetables, remove unusable leaves and soil. Leave lettuce, cabbage and cauliflower on the stem.
It is advisable to clean the salad bin regularly, it can be removed by sliding it out from position.

Note : Care must be taken to ensure that the salad bin is pushed in fully before shutting the fridge door.

Wine Rack (Models FFA80, FFA70 and FFS70 only)

The wine rack is suitable for cans, wine bottles and 2 litre bottles. The maximum load recommended is three 2 litre bottles and two wine bottles.

Position the wine rack in the second runner down from the top of the fridge when storing longer length bottles. This will ensure the bottles clear the door furniture and allow the door to close properly.
To remove:
Ensure that the fridge door is fully open. Slide the wine rack forward and tilt from position.

Note : DO NOT remove a fully loaded wine rack, just remove bottles as necessary.

(Model FFS70 only):

Microban® is a unique antibacterial technology which is built into interior components of your fridge during manufacture. Microban® protects against growth of potentially harmful and odour causing bacteria on the interior fridge surfaces, thereby keeping your fridge fresher and more hygienically clean during use. Microban® will not wash out or wear out and will provide continuous protection against bacteria for the life of your fridge. Microban ® technology has been proven safe, durable and effective over many years of use in personal care and household consumer products. In addition, Hotpoint operate a rigorous antibacterial testing programme through approved independent testing laboratories.

Note : You should continue to clean your fridge as recommended (see CLEANING & MAINTENANCE section). Microban® provides an extra level of hygiene protection in your fridge in between cleanings.

Storing Food in a Freezer

  • Freeze and store either fresh food or long term commercially frozen foods.
  • Generally speaking long term storage means up to 3 months but this can vary, so always follow your supplier’s recommendations otherwise refer to the pictorial guide on the door liner (as shown).
  • Place frozen food in the freezer compartment as soon as possible after buying it.
  • Liquid-filled bottles or sealed fizzy drinks must not be stored in freezer, as they may burst.
  • Lollipops and water ices should not be given to children directly from the freezer the low temperature may cause ‘freezer burns’.
  • Store ice cream towards the top front of the freezer and remove from freezer15-30 minutes before serving.
  •  Ensure food is labelled and dated before placing in freezer.
  • When freezing fresh food follow the instructions for using fast freeze (see CONTROLS section).
  • Do not allow fresh food to come into contact with food already frozen, the  frozen food could start to defrost.
  • Once thawed, food should be cooked and eaten within 24 hours or cooked and refrozen.

STORAGE GUIDE

| FFA80/FFA60| FFA/FFS70
---|---|---
Frozen Food Storage Capacity| 23kg| 35kg
Maximum Freezing Capacity in 24 hours| 8kg| 12kg
Maximum Conservation Time from Failu| 14 hours| 14 hours

Advice on Using Freezer Drawers

The freezer compartments must be used with the drawers.

The storage drawers can be easily removed. Pull the drawer towards you until it reaches it’s stop position. Hold securely on both sides, lift the front of the drawer to release and remove. For cleaning advice see CLEANING & MAINTENANCE section.
Ensure that the frozen food storage drawers are pushed back fully before closing the door.
Food can be separated into different storage drawers for easy identification.

When lifting or removing the large deep drawer it is important to hold the side handles and not the front handle.

WARNING : The freezer drawers can become heavy when fully loaded with food. Care must be taken if attempting to lift or carry a full freezer drawer. It is recommended to remove the required food, rather than the whole freezer drawer.

Note : It is important not to touch or move any of the freezer drawers/parts with wet hands as it may cause freezer burn or discomfort.

Ice Tray

When making ice, always use the tray with the lid provided. Take care not to overfill with water.
Uncovered food should not be placed near the ice tray as it can affect the flavour of the ice.

Note : Empty, wash and refill the ice tray periodically to ensure freshness..

Defrosting

Fridge compartment No manual defrosting required

The fridge compartment will defrost automatically. During defrost periods water droplets form on the interior back wall of your Fridge and refreeze afterwards.

WARNING : Ensure that stored food does not come into contact with the interior back wall of your Fridge. Also ensure the defrost gutter drain hole is kept clear see ‘Cleaning’ in the CLEANING & MAINTENANCE section.

Freezer compartment
Frost Free

How Frost Free works

The frost free system completely eliminates the need for defrosting.

A fan circulates air around the freezer. This helps to remove moisture from the compartment, therefore preventing the build up of ice.
It is normal to hear the fan when the freezer is cooling.

Additional benefits of the frost free system include:

  • More even temperatures throughout the freezer.
  • Faster cooling times.

Cleaning

WARNING : Switch off electrical supply and pull out mains plug before cleaning.

Interior

Note : We recommend you use a straw to keep the defrost gutter drain hole clear of any blockage. DO NOT use sharp metal tools which could cause damage beyond repair.

WARNING : Do not use abrasive powder, household cleaner, bleach or wax polish to clean the interior, they will leave a smell in the fridge freezer.

  1. Remove stored food, wrap or cover it and place into insulated containers to keep cool/frozen whilst cleaning.

  2. Remove salad bins, racks, shelves and drawers from each compartment. Wash in warm water and washing up liquid using a soft cloth, dry thoroughly.
    DO NOT use any cleaning agents on the wine rack, just wipe with a soft cloth.

  3. Wipe interiors and fittings with a clean cloth wrung out in a solution of either one teaspoon of bicarbonate of soda to one pint of water or Milton™ sterilising fluid, diluted according to the manufacturer’s instructions.

  4. Dry interior compartments thoroughly with a clean cloth before replacing fittings and food.
    Note : It is important to ensure that cleaned shelves, racks, drawers and bins are thoroughly dried before refitting into the fridge freezer compartments.

Exterior

WARNING : Do not use abrasive powder, household cleaner or bleach, they can damage the exterior of your fridge freezer.

  1. Use a clean soft cloth wrung out in warm water and washing up liquid to wipe the exterior surface, dry thoroughly.
  2. Use a soft brush or vacuum cleaner to remove dust from underneath the fridge freezer and from the compressor and condenser situated at the back of the fridge freezer.

WARNING : Do not damage the pipework.

Door Seals

Use warm water and a clean soft cloth to wipe along and in between the creases of the door seals, dry thoroughly. Take care not to damage the seals and avoid using sharp objects.

WARNING : Do not use detergent, it will damage the seals.

Maintenance

Going Away

If you are going away and don’t want to use your fridge freezer, switch off electricity supply and pull out the mains plug. Remove food and follow the cleaning instructions on the previous page.

Note : Leave the doors ajar to prevent an accumulation of odours.

Models FFA80, FFA70 & FFS70 only: Alternatively, if you want to keep your freezer running but want to empty the fridge you could set the holiday mode. See CONTROLS section.

Changing the Light Bulb

WARNING : Switch off electricity supply and pull out the mains plug

Obtain a replacement SES 15 watt bulb from the Hotpoint Genuine Parts and Accessories Mail Order Hotline (see KEY CONTACTS back page) and fit as follows :

  1. Remove any shelves from directly below the interior light, to make access easier.
  2. Squeeze the side of the lamp guard lightly to unclip. Remove and retain.
  3. Remove old bulb and fit new one.
  4. Refit lamp guard.
  5. Plug in and switch on electrical supply.

Door Reversal

You will need a cross head screwdriver, a flat blade screwdriver and a 5mm spanner to carry out this procedure.
Our Service Department can arrange for an Engineer to do the conversion for you but a charge will be made.

WARNING : Switch off electrical supply and pull out the mains plug.

Remove all door furniture and all loose items/fittings from inside the fridge freezer.

If you have previously set up and used the fridge freezer and since decided to reverse the doors, you must remove stored food, wrap or cover it and place into insulated containers to keep cool/frozen whilst carrying out this operation.

Remove Top Door

  1. Open the door as wide as possible.
    Note : You may require assistance to do this:

  2. Support the door and using a screwdriver, remove the screw securing the top hinge.

  3. Lower the top hinge and carefully tilt the door to remove the top hinge from the cabinet. Lift the door off the centre hinge.

  4. Remove the top hinge from the door
    Remove Lower Door
    Note
    : You may require assistance to do this:

  5.  Open the lower door and while supporting the door, remove the spacing washers and pin from the centre bracket.
    Note which way up the pin is fitted.

  6. Lift the door off the bottom hinge.

  7. Take the two screw covers off the centre hinge
    Door Reversal

  8. Unscrew the two screws to remove the centre hinge

  9. Using a flat blade screwdriver or a 5mm spanner, remove the bottom hinge pin, complete with spacing washers, from the right hand hinge bracket.

  10. Take the plastic cap from the left hand cover plate and use it to fill the hole on the right hand cover plate.

Refit Lower Door

  1. Screw the bottom hinge pin complete with spacing washers, into the left hinge bracket.

  2. Take off the two screw covers from the left hand centre panel and remove the two screws. Fit these screws and covers over on the right hand side.

  3. Fit the centre hinge on the left hand side with the original screws, cover the screws with the original covers.

  4. Using a thin blunt instrument, remove the hinge bush cap from the top left of the lower door and fit on the top right.
    Note : You may require assistance to do this:

  5. Place the lower door onto the lower hinge pin.

  6. Offer the door up to the centre hinge. Put the hinge pin through the centre hinge and ensure it locates into the door. Check that the hinge pin is positioned the right way up

Door Reversal
Refit Top Door

  1. Using a thin blunt instrument, remove the hinge bush cap from the top left of the door and refit on the top right

  2. Replace the spacing washers onto the centre hinge bracket.
    Note : You may require assistance to do this:

  3. Place the top door hinge onto the top left of the door, slide the door onto the centre hinge pin. Support the door while screwing the top hinge into position. Ensure that the hinge bracket locates correctly.

  4. If necessary, slacken off the screws on the centre hinge pin and adjust the doors so that they line up with the cabinet.

  5. Adjust the front feet (see ‘Levelling’ SAFETY & INSTALLATION section).

  6. Fit the bottom hinge covers (see ‘Hinge Covers’ in the SAFETY & INSTALLATION section).

Note : Let the appliance stand upright in it’s final location for at least 15 minutes before plugging in and switching on the electricity supply

Troubleshooting

IS THE FRIDGE FREEZER WORKING AS YOU WANT?

Have you read through the instruction book ?
If you still have a problem, before calling our service organisation see if any of the tips below help.

The fridge freezer will not work

  1. Check plug is firmly positioned in the socket outlet and the power supply is switched on.
  2. Check power supply with another appliance.
  3. Check fuse/circuit breaker.
  4. Check the door is closed properly.

The fridge freezer is making a lot of noise

  1. Check that the rear pipe work is clear of the wall, skirting board and other obstacles.
  2. Check that all feet/wheels are firmly in contact with the floor and the fridge freezer is level.
  3. See OPERATING SOUNDS next page.

The temperature is too warm

  1. Turn the control wheel to a higher number. See CONTROLS section.
  2. If the fridge freezer is close to a heat source, move it to another location.
  3. Check that there is enough ventilation around the fridge freezer.
  4. Check that the doors have been closed properly.

The temperature is too cold

  1. Turn the control wheel to a lower number. See CONTROLS section.

The red high temperature warning light will not go out?

  1. Has the fridge freezer just been installed? If so, this is normal and the light will go out when the correct temperature has been reached.
  2. Has the fridge freezer been loaded with a large quantity of food? If so,the light will go out when the correct temperature has been reached.
  3. Have the doors been closed properly?

I have had a power cut but the red food defrost alert warning light hasn’t come on (Models FFA80, FFA70 & FFS70 only)

The food defrost alert only operates if a power cut has been long enough for the freezer to warm up and start defrosting the food. The freezer insulation will keep food frozen during a short power cut.

The red food defrost alert warning light has come on but I haven’t had a power cut (Models FFA80, FFA70 & FFS70 only)

If you switch your freezer off and empty it or allow it to warm up, the food defrost alert light will come on when you turn the freezer on again. If there is no food inside to defrost press the button beside the light to cancel.

The amber fast freeze indicator light is on?

Fast freeze is selected. Remember to turn fast freeze off after 24 hours from the introduction of fresh food to be frozen. However, if you forget, it will automatically cancel after 48 hours

The amber holiday indicator light is on? (Models FFA80, FFA70 & FFS70 only)

Holiday mode is selected. Press the holiday button or open the fridge door to cancel this function and return the fridge freezer to normal operation.

The holiday mode setting won’t stay on? (Models FFA80, FFA70 & FFS70 only)\

  1. The holiday mode setting can only be set when the door is closed. Opening the door or pressing any other button will turn holiday mode off. See CONTROLS section for details on how to set the holiday mode.

The freezer door is difficult to open

A well sealed freezer door can be difficult to open. This is partly due to the difference in temperature between the room and internal freezer compartment. If you have just closed the freezer door, it maybe particularly difficult to open again immediately. Wait 5 minutes for the internal and external pressure to equalize and try again.

There is water beneath the salad bin and on the floor

  1. Check defrost gutter drain hole is not covered or blocked, see ‘Cleaning’ in the CLEANING & MAINTENANCE section.
  2. Check that nothing has come into contact with the interior back wall of the fridge

The interior light doesn’t work

WARNING : Switch off the socket outlet and pull out the mains plug

  1. Check bulb is screwed in correctly. If still not working then see ‘Changing the Light Bulb’ in the CLEANING & MAINTENANCE section.

Ice builds up rapidly inside the fridge

  1. Check that nothing is stopping the door from closing properly.
  2. Check that foods and liquids are covered to avoid the build up of moisture inside.
  3. If your kitchen becomes exceptionally warm, your fridge may not defrost regularly. Automatic defrosting will return to normal operation when the kitchen temperature cools.

The front of the cabinet feels warm

You may notice the cabinet front is sometimes warm, this is normal and part of the refrigerant circulating system designed to help prevent condensation on the door seal.

There has been a power failure

WARNING : Do not open the freezer compartment door.
If power failure lasts longer than the maximum conservation time, see USEFUL ADVICE, frozen food will have started to defrost. The food defrost alert light will be lit when mains power is restored. This warning light indicates that stored food has started to defrost and should either be cooked and eaten within 24 hours, cooked and refrozen or thrown away.

If there is still a problem contact Hotpoint Service (See KEY CONTACTS, back page, for contact details).

OPERATING SOUNDS OF A FRIDGE FREEZER

These are the normal types of sound that your fridge freezer will make:

The fridge freezer motor (compressor) makes a buzzing or humming sound when it is running. This can be louder when it is first switched on. This sound will reduce over the first few months.

Gases flowing through the pipes can produce gurgling, bubbling, roaring or humming noises.

Expansion and contraction of parts inside the fridge freezer can produce a cracking noise as they rapidly change temperature.

The circulating fan in the freezer can make a whirring or buzzing sound as it blows cold air around the compartment.

Notes

Hotpoint guarantee

“Satisfaction guaranteed or your money back”

We give you a unique ‘satisfaction guaranteed’ promise – valid for 90 days – after you have purchased your Hotpoint appliance. If there is a technical problem simply call Hotpoint Repair service or visit our web-site at www.theservicecentre.co.uk and where necessary, we will arrange for an engineer to call. If the technical problem is not resolved under this guarantee, we will replace your machine or, if you prefer, give you your money back.

All Hotpoint appliances carry a fully inclusive 12 month parts and labour guarantee as well as free replacement parts for the first 5 years (except microwaves, selected integrated appliances and cooker hoods, which have a one year guarantee) provided that they are fitted by a Hotpoint engineer.

Guarantee terms and conditions

Your guarantee is only applicable in the United Kingdom or Republic of Ireland and is subject to the following provisions that your appliance:

  • Has been installed and used correctly in accordance with this instruction booklet.
  • Has been used solely for domestic purposes and is located on domestic premises (ie. not for commercial or trade use).
  • Has been properly connected to a suitable electrical supply voltage as stated on the appliance rating plate.
  • Has not been subject to misuse, accident, modified or repaired by anyone other than one of our own service engineers.

For pre purchase information on any other Hotpoint product call: 08701 50 60 70 or visit: www.hotpoint.co.uk

Recycling & Disposal Information 

As part of Hotpoint’s continued commitment to helping the environment, Hotpoint reserves the right to use quality recycled components to keep down customer costs and minimise material wastage.
Please dispose of packaging and old appliances carefully. Old refrigerant and oil must be disposed of in a safe and environmentally friendly manner, using suitably qualified personnel.
To minimise risk of injury to children, remove the door, plug and cut mains cable off flush with the appliance. Dispose of these parts separately to ensure that the appliance can no longer be plugged into a mains socket, and the door cannot be locked shut.

After Sales Service

“No company is better positioned to offer an after sales service on a Hotpoint appliance than us – the manufacturer”

As part of our commitment to you, all Hotpoint appliances have the added benefit of a fully inclusive parts and labour guarantee for the first 12 months. In addition to this you also have the advantage of free replacement parts for the first 5 years when fitted by a Hotpoint engineer. When the 12 months parts and labour guarantee expires we offer the following after sales service options:

Repair Service and Information Help Desk

UK: 08709 066066
www.theservicecentre.co.uk
Republic of Ireland: 1850 302 200
Note: Our operators will require the Model number and the Serial number of your appliance (see USEFUL ADVICE SECTION for rating plate position).

Available 364 days a year with a fast, effective and value for money service. We have the largest white goods repair service in the UK with over 1200 of our own fully trained engineers. All repairs include a parts and labour guarantee for 12 months from the date of the repair.
If you require any information or have any questions about your appliance, our operators are on hand with help and advice.
All this ensures that you will receive the best available after sales service possible.

Extended Warranties
UK : 08709 088 088
www.theservicecentre.co.uk
Republic of Ireland: 1850 502 200

Whether you have just one or a number of Hotpoint appliances in your kitchen, we offer two service cover plans to give you total peace of mind.

  • Repair Protection Plan
    • FREE service repairs for a single Hotpoint appliance during the period of cover.
  • Kitchen Cover
    • FREE service repairs for all your Hotpoint appliances less than 8 years old.

Genuine Parts and Accessories

A wide range of genuine parts and accessories are available from our hotline or through our web site.
Genuine parts and accessories, extended warranties and service repairs are all available on our web-site at:

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www.theservicecentre.co.uk

Key Contacts

After Sales Service

Over 1200 trained specialists, directly employed by us, ensure that you can have complete confidence in both the appliances and services we offer.

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Repair Service and Information Desk

UK: 08709 066 066 (Open 8 to 8 Mon – Fri, 8 to 6 Sat, 10 to 4 Sun & Bank Holidays)
www.theservicecentre.co.uk
Republic of Ireland: 1850 302 200
Note : Our operators will require the following information:

See USEFUL ADVICE SECTION for rating plate position

Customer Support

Extended Warranties
UK: 08709 088 088 (Open 8 to 8 Mon – Sun)
www.theservicecentre.co.uk
Republic of Ireland: 1850 502 200

Genuine Parts and Accessories

UK: 08709 077 077
(Open 8-30 to 5-30 Mon – Fri & 9 to 12 Sat)
www.theservicecentre.co.uk
Republic of Ireland: (01) 842 6836

General Domestic Appliances Limited, Morley Way, Peterborough, PE2 9JB.

PRINTED BY SIMLEX . FOUR ASHES, WOLVERHAMPTON.
January 2003 2766200027-01

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References

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