Hotpoint TDL12 Tumble Dryer Instruction Manual

Hotpoint TDL12 Tumble Dryer

Product Information

Specifications

• Models: TDL12, TDL13, TDL32, TDL34, TVM35

Features
Get to know the main parts of your Dryer:

• Air inlet at the back of the dryer
• Air outlet or vent hose
• Drum for loading laundry
• Fluff filter for cleaning
• Controls for operating the dryer

Where to put and vent your Dryer
Ensure proper placement and ventilation for your dryer:

• Place the dryer on a flat, stable surface
• Ensure there is enough space around the dryer for proper airflow
• Connect the vent hose to an appropriate outlet to expel hot air

How to use your Dryer
To use your dryer:

1. Sort your laundry according to fabric type and drying instructions
2. Ensure items suitable for tumble drying are placed in the drum
3. Do not overload the dryer beyond the recommended capacity
4. Close the door securely before operating the dryer
5. Select the desired drying program using the controls
6. Press the start button to begin the drying cycle
7. Monitor the drying progress and remove laundry once dry

Sorting your laundry
Properly sort your laundry to optimize drying results:

• Separate fabrics based on their drying requirements
• Group similar items together for efficient drying

Items not suitable for Tumble drying
Avoid tumble drying the following items:

• Acrylics on high heat setting

• Articles that have not been well-washed and rinsed

• Articles contaminated with flammable substances

• Rubber, foam rubber, plastic, plastic foam, nappy pants or
  liners, polythene or paper

• Large, very bulky items such as duvets and sleeping bags

Items requiring special attention
Take special care when drying the following items:

• Items that have had chemicals used for cleaning
• Items that may release lint or have loose threads

How to remove and clean the Fluff Filter
To remove and clean the fluff filter:

1. Locate the fluff filter near the dryer door or drum
2. Pull out the filter gently
3. Remove any lint or debris from the filter
4. Rinse the filter under running water if necessary
5. Dry the filter completely before reinserting it into the dryer

The Controls Guide to Drying times
Refer to the controls guide for drying time settings:

• Consult the dryer’s control panel for available options
• Adjust the drying time based on fabric type and desired dryness level

Easy Iron Programme
Use the Easy Iron Programme to reduce wrinkles:

• Select the Easy Iron Programme from the control panel
• This program uses gentle heat and shorter drying time
• Remove laundry promptly to minimize wrinkles

Caring for your Dryer
To care for your dryer:

• Regularly clean the fluff filter to maintain optimal performance
• Keep the dryer’s exterior clean by wiping it with a damp cloth
• Avoid using abrasive cleaners or solvents

If something goes wrong
If you encounter issues with your dryer:

• Refer to the troubleshooting section in the user manual
• Contact Key Contacts for assistance or repairs

Retention of this Instruction Book

• This Instruction Book must be kept handy for reference as it contains important details on the safe and proper use of the appliance.
• If you sell or pass the appliance to someone else, or move house and leave it behind, make sure this Book is also provided so the new owner can become familiar with the appliance and safety warnings.
• If the Book is lost or damaged a copy may be obtained from Hotpoint Ltd., Celta Road, Peterborough, PE2 9JB.

You must read these instructions prior to using the appliance and retain them for future reference.

For your safety

IMPORTANT
Using your Tumble Dryer is easy.

Nevertheless, for your own safety and to get the best results it is important to know your Dryer by reading right through this handbook before using your dryer for the first time.

• NEVER Allow children to play with or otherwise interfere with the dryer.
• NEVER Allow the air inlet at the back of the dryer, the air outlet or vent hose to be obstructed.
• NEVER Direct the vent hose outlet towards the air intake at the back of the machine.
• NEVER Allow the tumble dryer to recycle exhaust air.
• NEVER Switch the machine off leaving a hot load in the drum.
• NEVER Tumble dry without the filter in position.
• NEVER Exceed the maximum load capacity recommended or place dripping wet items in the drum.
• NEVER Use the dryer on a carpeted floor where the pile height would prevent air from entering the dryer from the base.
• NEVER Allow lint to collect around the dryer.
• NEVER Add liquid or sheet fabric conditioner to the dryer, use liquid conditioner in the final rinse of your wash.
• NEVER Use the dryer for commercial drying, the dryer is only suitable for domestic use.
• NEVER Dry Acrylics on the high heat setting.
• NEVER Tumble dry articles that have NOT been well washed in water and detergent then well rinsed and spun.
• NEVER Tumble dry articles that have had chemicals used for cleaning.
• NEVER Dry articles that are contaminated with flammable substances such as: petrol, oil, paint, hair lacquer, creams, cooking fat or oil.
• NEVER Tumble dry: rubber, foam rubber, plastic, plastic foam, nappy pants or liners, polythene or paper. Large, very bulky items including duvets and sleeping bags.
• NEVER Never attempt to stand on top of your dryer, it is not designed for such use and you could injure yourself or damage the dryer by such abuse.
• NEVER Switch electricity On or Off with wet hands.

IMPORTANT
A CHILD COULD CLIMB INTO OR TAMPER WITH AN UNATTENDED TUMBLE DRYER. WHEN THE MACHINE IS NOT IN USE SWITCH OFF, REMOVE THE PLUG AND CLOSE THE DOOR.

For your safety

• ALWAYS When the dryer is not in use, switch off at the wall, remove plug and close the door.
• ALWAYS Comply with the specified electrical requirements.
• Always ensure that your dryer is installed correctly and has adequate ventilation. (see, “Where to put and vent your dryer.”)
• ALWAYS Use the vent hose for optimum drying performance.
• ALWAYS Finish every programme with the cool tumble cycle provided on the control.
• ALWAYS Clean the filter, it is essential that the filter is kept clear of fluff after EACH drying cycle.
• ALWAYS Observe the rules for drying garments: In particular woollen articles should not be dried in a tumble dryer unless they are labeled ‘Superwash’,  ‘Machine washable’ or have the ‘May be tumble dried’ symbol:
  • If in any doubt do not dry wool in the machine. Unlike other materials, the mechanism of wool shrinkage is irreversible, i.e. it will not stretch back to the original size and shape.
• ALWAYS Buy genuine accessories and spares.

CAUTION : WHEN THE DRYER IS IN USE AVOID TOUCHING THE REAR OF THE DRYER AS IT MAY BE HOT.

Electrical Requirements

Supply

| WARNING: This appliance must be earthed!

REFER TO THE RATING PLATE FOR VOLTAGE AND

CURRENT REQUIREMENTS. (see diagram for location.)

The flexible mains lead is supplied fitted with a BS1363 plug and with a 13 amp BS1362 fuse.

The plug should be connected to the mains supply via a suitable switched socket which is accessible after installing your dryer.

---|---
Changing the fuse

Moulded plug

| If it is necessary to fit a replacement fuse, it must be a 13 amp ASTA approved to BS1362 type.

WARNING: The plug must not be used without a fuse cover.

If a replacement fuse holder/cover is required, it must be of the same colour coding or wording as shown on the base of the plug. Replacements are available from your Spares stockist.

Changing the plug

Rewirable plug

GREEN & YELLOW TO EARTH

13 AMP FUSE

BROWN

BLUE TO                      TO LIVE NEUTRAL        CORD

CLAMP

| The wires in the mains lead are coloured in accordance with the following:

GREEN/YELLOW – EARTH BLUE                      – NEUTRAL

BROWN                  – LIVE

If a replacement plug is to be fitted, the appropriate wire must be connected to the correct terminal,as follows:

Connect:

Green/Yellow to terminal marked Earth or Green or Blue to terminal marked Neutral or N or Black Brown to terminal marked Live or L or Red.

If the plug being replaced is a non-rewirable type then the cut-off plug must be disposed of safely. DO NOT leave where it can be inserted into a socket and create a shock hazard.

Changing the mains cable| Should the mains lead ever require replacing at any time please contact your nearest Service Centre. A charge will be made for the replacement of the mains lead or if you require a longer lead.

The mains lead must only be replaced by a specially prepared cable obtainable from your Spares Stockist and fitted by a qualified electrician.

NOTE: IF IN DOUBT ABOUT ANY OF THE ABOVE CONSULT A QUALIFIED ELECTRICIAN.

Features

Get to know the main parts of your dryer

NOTE: if your dryer is new wipe out the inside of the drum before you first use it to remove any dust which may have accumulated during transit.

NOTE : When the dryer is in use, avoid touching the back of the machine as it may be hot.

Where to put and vent your dryer

Stack it on your Washing Machine

• Your Tumble Dryer should NOT be located adjacent to a gas hob cooker, heater, or eye level grill as flames from the burners could cause damage to your machine. When the dryer is fitted under a work surface allow space for air to enter the rear grille, 10mm above the dryer minimum.
• If you are using this Dryer adjacent or stacked on top of a washing machine SEPARATE mains plugs and sockets must be used for each appliance. DO NOT use 2-way adaptors or extension leads.
• Both your Tumble Dryer and front loading washing machine are similar in design allowing the Tumble Dryer to be permanently stacked on top saving you valuable floor space. A special stacking kit complete with instructions is available from your retailer or nearest Spares Centre.

IMPORTANT : Only use genuine stacking kits. When ordering you must state the model numbers of both your Washing Machine and your Tumble Dryer. Unsuitable kits may result in a potential hazard and will invalidate your warranty rights. Unless the Dryer, when stacked, is directly in front of a window, we strongly recommend the use of a Vent Hose Kit. (If this is not supplied it can be obtained from your retailer or Spares Centre).

Ventilation
The Dryer dries your washing by drawing in air that is cool, clean and relatively dry, heating it and then blowing it through the clothes as they are gently tumbled. The moisture laden air is then blown out at the back of the dryer through the vent hose which is recommended for optimum performance. When operating the dryer, there has to be adequate ventilation to avoid the back flow of gases into the room from appliances burning other fuels, including open fires.

Mobile Venting
A vent hose must always be fitted when the dryer is used in conjunction with Mobile Venting. The hose must be fitted securely into the back of the dryer (see diagram on previous page). If possible, it is always best to connect the hose to a permanent outlet close to the dryer (see instructions below).

Fitting the Vent Hose Kit
Ensure that the end of the hose is not directed towards the air intake grille at the rear of the dryer. If permanent installation is not possible, the dryer will work just as well with the hose passed through a partly-opened window.

NOTE : The vent hose should not exceed 2.4 metres in length and should be kept free of any possible accumulation of fluff, lint (and water) by frequently shaking it out. Always ensure that the hose is not squashed.

Permanent Venting
In conjunction with the vent hose we recommend the use of aWall/Window Vent Kit. These are available from your retailer or nearest Spares Centre.

Wall/Window Venting
Fitting instructions are supplied with the kits, which can be mounted through a wall or window. Details of positioning for wall mounting are as follows:- Break a hole through the wall to the left of the proposed position for the dryer. Keep the hose as short and straight as possible to prevent condensed moisture running back into the dryer. Similarly the duct inserted into the wall should slope downwards to the outside. For window venting with stacked dryer, the hole in the window should ideally be made below the outlet and the hose should be kept as short as possible.

Depending on the frequency of use, it is essential that the areas A and B in the illustrations are checked periodically and any fluff or debris removed. It is particularly important that the vent hose adaptor is fitted securely thus preventing any moisture laden air from being emitted back into the room.

NOTE: The dryer should not be pushed so far back that the hose adaptor is pulled out of position or the hose squashed. The hose should be kept clear of the air intake grille and kinks or ‘U’ bends avoided as these will obstruct the hose or trap condensation.

WARNING:

1. ENSURE THAT THE DRYER IS ADEQUATELY VENTILATED AND THAT THE END OF THE VENT HOSE IS NOT DIRECTED TOWARDS THE AIR INTAKE DUCT.
2. THE DRYER MUST NOT RECYCLE EXHAUST AIR.
3. THE VENT HOSE MUST ALWAYS BE FITTED FOR OPTIMUM PERFORMANCE.
4. MAKE SURE THAT THE VENT HOSE AND AIR INTAKE GRILLES ARE NOT OBSTRUCTED OR BLOCKED.
5. MISUSE OF A TUMBLE DRYER MAY CREATE A FIRE HAZARD.
6. DO NOT DISCHARGE THE EXHAUST AIR INTO A FLUE WHICH IS USED FOR EXHAUSTING FUMES FROM OTHER APPLIANCES BURNING GAS OR OTHER FUELS.

For open window venting it must be possible for the end of the hose to be directed downwards to prevent warm, moist air condensing in the room or in the dryer.

How to use your dryer

1. Plug in, switch on electricity.
   WARNING : WHEN SWITCHING ELECTRICITY ON OR OFF, PLEASE ENSURE THAT YOUR HANDS ARE DRY.

2. Sort your laundry (see section “Sorting Your Laundry”)

3. Open the door. Check that the fluff filter is clean (see section “How to remove and clean the fluff filter”).

4. Load the dryer, placing the clothes carefully in the drum pushing them well towards the back and away from the door seal. Close the door.

5. Select the relevant heat setting (see section “The Controls”).

6. Select Alarm (Buzzer) option, if required (see section “The Controls”). TDL34 and TVM35 only.

7. If required set time delay period. Rotate the timer knob clockwise to the number of delay hours required. TIME DELAY MUST BE SET BEFORE DRYING TIME. TDL34 and TVM35 only.

8. Select the required programme/drying time (See section “The Controls”). The dryer will start,(providing a delay time has not been set).

9. When finished, unlock and open the door and take out the laundry. Clean and replace the fluff filter.

10. Switch off electricity and remove plug from socket. Lock the door to prevent access (Where lock is fitted).

WARNING : WHEN SWITCHING ELECTRICITY ON OR OFF, PLEASE ENSURE THAT YOUR HANDS ARE DRY.

Door Release
To open the door, grip the handle and pull towards you. If the door is opened while the Dryer is in use, the drying programme cuts out automatically and the machine stops. When the door is closed the Dryer will restart but you will not need to reset the Timer Control. You can however reset the Timer Control at any stage, should you wish.

WARNING : CHILDREN HAVE BEEN KNOWN TO CLIMB INTO TUMBLE DRYERS AND INJURE THEMSELVES. ALWAYS ENSURE THAT THE MACHINE IS SWITCHED OFF AT THE MAINS WHEN THE DRYER IS NOT BEING USED.

Sorting your laundry

1. Always separate laundry into the correct fabric groups before washing and drying.
2. See that all zips are closed, hooks and eyes are fastened and belt, strings etc. are tied loosely in bows, you will normally have done this for each item before the washing stage.
3. It is important to extract as much water as possible from each item before drying. This saves you time and money.
   • WARNING : CLOTHES SHOULD NEVER BE LOADED DRIPPING WET
4. Make sure that the items to be dried are suitable for tumble drying, or are not of a type requiring ‘special attention’ (see“Wash Care Labels” section).

Maximum load size
Your dryer will hold a load of 5kg (11lb) dry weight of natural fabrics. if you are drying items of man-made fibres (synthetic or acrylics), the maximum load should not exceed 3kg (6.6lb) dry weight. This difference is that man- made fibres require more space to tumble-dry without creasing.

Typical load
To help you estimate how many items it takes to make up a drying load, the charts below show the approximate weights of some everyday washing items.

Clothes

Blouse| Cotton

Other

| 150g

100g

| 5oz

31/2oz

Dress| Cotton

Other

| 500g

350g

| 1lb 2oz

12oz

Jeans| | 700g| 1lb 6oz
10 Nappies| | 1000g| 2lb 3oz
Shirt| Cotton

Other

| 300g

200g

| 101/2oz

7oz

T-Shirt| | 125g| 41/2oz
Household Items

Duvet cover  Cotton (Double)        Other| 1500g

1000g

| 3lb 5oz

2lb 3oz

Large Tablecloth| 700g| 1lb 6oz
Small Tablecloth| 250g| 9oz
Tea Towel| 100g| 31/2oz
Bath Towel| 700g| 1lb 8oz
Hand Towel| 350g| 12oz
Double Sheet| 500g| 1lb 2oz
Single Sheet| 350g| 12oz

If you group small cotton or terry-towelling items with a synthetic fabric load they could be damp at the end of the drying cycle. If this happens simply give them an additional short period of drying to finish them off.

**Wash Care Labels

**

Most of today’s fabrics can be tumble dried in your Dryer with no trouble at all, but there are certain fabric finishes which should be dried away from direct heat. The majority of garments now have wash-care labels on them, giving full washing and drying instructions. These should always be followed carefully especially when you are drying something for the first time.

Typical symbols are:

Items not suitable for tumble drying

• Those containing foam rubber or rubber-like materials or plastic film (e.g. pillows, cushions, PVC rainwear), or any other articles which are inflammable or contain inflammable substances (e.g. towels contaminated with hair lacquer
• Fibreglass (e.g. some types of curtains)
• Items which have been dry cleaned
• Woollens. Woollen items need as much care in drying as they do in washing. The movement of the tumble-drying action causes the woollen fibre to shrink and distort.
• Garments with the ITCL Code (see ‘Items Requiring Special Attention’).
  • Do not tumble dry.
• Large bulky items e.g. continental quilts, sleeping bags, pillows, cushions, double blankets and large bedspreads. These expand when drying and would prevent airflow through the Dryer.

WARNING : THE DRYER IS INTENDED FOR USE ONLY WHERE WATER SOLUTION IS USED FOR THE CLEANING PROCESS. MISUSE OF A TUMBLE DRYER MAY CREATE A FIRE HAZARD.

Items requiring special attention

Blankets and Bedspreads
The drying requirements of blankets and bedspreads will, of course, vary tremendously according to size and weight. Some, however are simply too big. if you have difficulty getting them into the Dryer, the machine will have difficulty drying them properly. Blankets (and Garments) made from Acrylic fibres (e.g. Acilan, Courtelle, Orion and Dralon) must be dried with special care on Low heat setting. Overdrying should be avoided to ensure heat creasing does not occur.

Permanently pleated or creased garments
Your dryer will cope with such clothes very well, but you should always read the manufacturer’s drying instructions attached to the garment before you begin.

Starched articles
Starched articles should be dried together in the same load to avoid the distribution of starch to non-starched items. You should use a slightly heavier starch solution than you would when drying the items on the washing line. Make sure that as much of the solution is removed from the load as possible before placing it in the Dryer. Remove the items from the dryer as soon as they reach ironing dampness. If they are overdried the starch will powder, leaving the fabric limp – which rather defeats the purpose of the exercise!

Fabric conditioner
To make sure all your tumble-dried clothes come out really fresh and soft we recommend you use a liquid fabric conditioner in the final rinse of your wash. A liquid fabric conditioner restores bounce and softness and helps eliminate static cling.

WARNING: ON NO ACCOUNT SHOULD LIQUID OR SHEET FABRIC CONDITIONER BE ADDED TO THE DRYER ITSELF.

Home dry cleaning
Garments with the ITCL code may be cleaned using one of the Home Dry Cleaning Kits available. The instructions supplied with the Home Dry Cleaning Kit must be strictly followed.

How to remove and clean the fluff filter

Position of filter

WARNING: NEVER USE SHEET FABRIC CONDITIONER. IT MAY FALL INTO THE FILTER AND RESTRICT THE AIRFLOW THROUGH THE DRYER

To remove the filter
A very important part of your dryer is the fluff filter at the front edge of the drum. It’s there to trap the particles of lint and fluff which are normally blown away when clothes are dried on the washing-line. if the filter is allowed to become blocked, the passage of warm air through the drum will be severely restricted. This means your clothes will take much longer than normal to dry and the cost of drying them will be increased. it may also damage your dryer. Small items, e.g. babies socks, may fall onto the filter. These should be removed so that the filter is not restricted.

WARNING : DO NOT OPERATE THE DRYER WITHOUT CLEANING THE FILTER AFTER EACH DRYING CYCLE. FAILURE TO CLEAN THE FILTER MAY RESULT IN A FIRE HAZARD.

Grip the centre rib and pull the filter upwards and forwards through the door seal (see diagram). Open the filter, and remove the fluff that has collected on the inside.

Wash or vacuum clean the filter occasionally. Don’t be alarmed by the amount of fluff you may find on the filter. It’s part of the wearing, washing and drying process.

WARNING : DO NOT OPERATE THE DRYER WITHOUT THE FILTER IN POSITION.

It is essential that the filter is replaced correctly. It must be fitted so that the symbols, shown on the filter above, face towards the front of the dryer. Ensure the filter is fully located into the tumble dryer duct.

TDL12 and TDL13

NEVER SWITCH THE DRYER ‘OFF’ WITH A HOT LOAD IN THE DRUM. YOU MUST TERMINATE EVERY PROGRAMME WITH THE COOL TUMBLE PHASE.

TDL32

TDL34 and TVM35

NEVER SWITCH THE DRYER ‘OFF’ WITH A HOT LOAD IN THE DRUM. YOU MUST TERMINATE EVERY PROGRAMME WITH THE COOL TUMBLE PHASE.

Guide to Drying Times

The amount of water remaining in the clothes after spinning
Please note that the Drying Times stated below and on appliance control panel are a GUIDE only and drying times are affected by: Items such as towelling retain a lot of water after spinning, also the suggested wash programme for small items such as T-Shirts may sometimes incorporate a low spin speed which has the same effect.

The type of fabric
Your drying load may contain the same type of fabric but of different thicknesses. Thinner items will take less time to dry. Some fabrics, such as those used for jeans are of closer texture than others and although light when dry will be heavy after washing and spinning.

The quantity of clothes to be dried
Single items of clothes or small loads may take disproportionally longer to dry. It is more energy efficient to dry larger loads.

How dry you want the clothes
As it takes longer to fully dry clothes than to have them ready for ironing, you may wish to remove some clothes when they are slightly damp, ready for ironing and then continue to dry the remainder until they are fully dry.

The heat setting you have selected
The label on the garment should tell you the correct heat setting to select. See ‘Wash Care Labels’.

The temperature of the room
If the room in which the dryer is situated is cold, your clothes will take longer to dry than if the room is warm.

Bulky items
Some bulky items such as padded jackets can be dried, with care, and we do advise that you remove these items several times, shake them and return them to the dryer. THERE ARE HOWEVER SOME ITEMS THAT WE DO NOT ADVISE YOU TO DRY. SEE ‘ITEMS NOT SUITABLE FOR TUMBLE DRYING’

Drying Guide
Approximate drying time in minutes (weights specified are when dry)

Be careful not to overdry
All fabrics contain a little natural moisture even when ‘dry’ and this natural moisture should not be lost if the clothes are to remain soft and fluffy. Clothes that are dried for too long tend to wrinkle and will need more ironing than usual giving you extra work that the dryer was designed to remove.

Easy Iron Programme Selected Models
‘Easy Iron’ provides a short programme consisting of approximately 7.5 minutes of heat with an approximately 2.5 minutes cool tumble period. It is a short conditioning programme that softens the fibres allowing them to relax making handling and ironing easier and less time consuming.

When to use ‘Easy Iron’
However garments are dried, outside on the line, inside on a radiator, hung around the home or using a tumble dryer, once dry they usually get left in the same position/place for a long period of time. This tends to cause garment fibre stiffness which can make the handling of garments difficult and therefore the ironing time longer. Garments dried in any of the ways described above and left will benefit from the ‘Easy Iron’ programme.

Important!

• The ‘Easy Iron’ cycle is not a drying programme. It has been designed to condition/soften garments that have already been dried and left unattended in this state for a period of time.
• All materials do not behave in exactly the same way when heated. For instance, our testing has shown that materials such as Tencel® and Acrylics are not relaxed quite as effectively by applying the ‘Easy Iron’ cycle as we found on the more traditional Cottons and Polycottons.
• To obtain the best results from ‘Easy Iron’ it is important that the weights recommended below are not exceeded and HIGH heat is selected. (Heat switch IN).
• For best results We recommend garments should be removed from the dryer immediately after the ‘Easy Iron’ programme to be hung, folded neatly or ironed. When this is not possible the ‘Easy Iron’ programme should be repeated.

Recommended weights and materials

Audio Signal
On completion of the programme an audio signal is sounded (if selected) to remind you to remove garments from the dryer.

Caring for your Dryer
Your tumble dryer needs very little attention. The following simple steps will keep it performing well.

When finished
Switch off electricity and remove plug.

After each load
Always clean the filter and turn the drum by hand to check that small items like handkerchiefs do not get missed.

As necessary

• Clean exterior metal and plastic surfaces with a damp cloth or silicon polish only. Regularly check and clean if necessary, the vent hose and any permanent venting fixture to ensure that there has been no accumulation of fluff or lint during the drying process.
• Clean fluff from the area below the fluff filter and the rear vent tube.
• Do not use abrasive cleaners, scouring agents, acids, chlorine bleach or metal polish to clean any part of the machine. These could damage the machine.

Lubrication
Your tumble dryer uses special bearing components. Lubrication by the user is not necessary and must not be attempted. We strongly recommend that all appliances are regularly checked for electrical and mechanical safety.

If something goes wrong
First, don’t panic! There may be nothing wrong at all. Look for your problem below, then check the things we suggest. More often than not, this will give you the answer to your problem, and you’ll be able to carry on without having to telephone your Service Office. If after this you still cannot get your machine to work, follow the advice given on the next page.

Troubleshooting

If it still won’t work…

Contact the Service Office

1. Switch off and unplug your machine from the mains.
2. Call your nearest Service Office or local importer (outside the UK).

When you contact us we will want to know the following:

1. Your name, address and postcode.
2. Your telephone number.
3. Clear and concise details of the fault.
4. The model number and the serial number of your dryer.
5. The date of purchase enter the date here. Please make sure you have all these details ready when you call.

Spare parts
Please remember your new appliance is a complex piece of equipment. ‘DIY” repairs or unqualified and untrained service people may put you in danger, could damage the appliance, and might mean you lose cover under the Parts Guarantee. If you do experience a problem with the appliance don’t take risks, call in our Service Engineer. Our Spare Parts are designed exclusively to fit your appliance. Do not use them for any other purpose as you may create a safety hazard.

Disposal of your product
To minimise the risk of injury to children please dispose of your product safely. The door and lid should be removed and mains cable cut off flush with the appliance ensuring that the mains plug can no longer be plugged into a mains socket. The items must then be disposed of safely. This appliance conforms to the following EEC Directives.

Low Voltage Equipment

• 72/23/EEC
• 93/68/EEC

Electromagnetic Compatability

• 89/336/EEC
• 92/31/EEC
• 93/68/EEC

Key Contacts

Service
Hotpoint has the largest appliance manufacturer’s service team in Europe, trained specialists directly employed by us to ensure your complete confidence.
Repair Service
UK : 08709 066 066
Republic of Ireland : 1850 302 200
You will be asked for the following information:

Name, address and postcode.

Telephone number
Model / Serial number of the appliance Clear and concise details of the query or fault Place and Date of purchase (Please keep the receipt as evidence will be required when the engineer calls).

Extended Warranty

To join : UK 08709 088 088
Republic of Ireland : 1850 502 200

Genuine Parts & Accessories

Mail Order Hotline

UK : 08709 077 077
Republic of Ireland : (01) 842 6836

Place and Date of purchase

(Please keep the receipt as evidence will be required when the engineer calls).

Extended Warranty

• To join: UK 08709 088 088
• Republic of Ireland: 1 850 502 200

Genuine Parts & Accessories

Mail Order Hotline

• UK : 08709 077 077
• Republic of Ireland : (01) 842 6836

For further product information 08701 506070 All Hotpoint Services are offered as an extra benefit and do not affect your statutory rights.

General Domestic Appliances Ltd, Peterborough, PE2 9JB. PRINTED BY SIMLEX FOUR ASHES, WOLVERHAMPTON. June 2002 Part No. 0766200088-01

Frequently Asked Questions

Can children play with the dryer?

No, it is important to never allow children to play with or interfere with the dryer. Safety should always be a priority.

Can I use the dryer without the filter?

No, it is important to always use the dryer with the filter in position. Operating the dryer without the filter can cause damage and affect performance.

Can I exceed the maximum load capacity?

No, it is important to follow the recommended maximum load capacity. Overloading the dryer can lead to poor drying results and potential damage to the appliance.

Can I use liquid fabric conditioner in the dryer?

No, it is recommended to liquid fabric conditioner in the final rinse of your wash, not in the dryer. Adding liquid or sheet fabric conditioner to the dryer can cause issues and affect drying performance.

Can I use the dryer for commercial drying?

No, the dryer is designed for domestic use only and is not suitable for commercial drying purposes.

References

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