Wearable Health Solutions EC4WHS Printer Spreads Owner’s Manual

Wearable Health Solutions EC4WHS Printer Spreads Owner’s Manual

Device Status

Checking Battery Capacity and Cell Strength of Unit
To check your battery capacity and cellular signal strength, ‘tap’ the grey SOS button on the front of the device two (2) times and release. Voice prompt will announce status.

Restarting the Device
When your iHelpMax restarts, the light ring around the grey SOS button will flash blue once.

Verify the Device is On
To check to see if your device is on, “tap’ the grey SOS button on the front of your iHelp Max one (1) time, and release. If there is power, the light ring around the grey SOS button will illuminate red..

Verify the Device has Cell Service
To confirm your iHelp Max has a cellular signal, press and hold the grey SOS button. If there is no service, the light ring around the button will illuminate red.

Call In Progress
When you place a call, the light ring around the grey SOS button will illuminate green, indicating a call is in progress.
hold it up to your mouth. You will be clearly heard, even if the device is an arm’s length away. The operator should be able to hear you if you are wearing your iHelp Max around your neck, or on your wrist or belt,

Please Note:

Impaired? Not able to Speak?
If you press the grey SOS button but are unable to speak, the operator can still listen for sounds of distress. Even if there are no audible sounds, the operator will dispatch help.

Accidental, or Unwanted Activation
If there is an accidental activiation, you can simply tell the operator “There is no emergency and I do not need help.”

No Coverage Indicated
If an emergency call is attempted and no wireless coverage is available, the device will announce “No wireless coverage, the call cannot be placed.”

Low Battery
When the battery is drained, your iHelp Max WILL NOT be able to contact the emergency call center until the battery is recharged. Please charge the device immediately.

In the event of an Emergency

1. Press the grey SOS button on the front of your iHelp Max for two (2) seconds and release,

2. When the emergency operator answers, speak in a normal voice and explain the nature of your emergency.

Press the button for 2 seconds and then release

Your iHelp Max mobile medical alarm is a two-way device, which means you can speak to the operator through the device and he/she will hear you, and you will be able to hear the operator.

How to hold the iHelp Max

For optimal audio, it is best to hold the iHelp Max approximately 10 inches in front of your mouth.
There is no need to put the device up to your ear unless you are having trouble hearing and there is no need to

Color Legend

• Call is Active Signal is Good

• Battery is Charged

• Power On

Battery Status Alerts

• Battery is Low
  When battery capacity decreases to 40%, an audio voice prompt will announce “Battery is low. Please charge as soon as possible.”

• Battery is Very Low
  When the battery capacity decreases to 20%, an audio voice prompt will announce “Battery is very low, please charge now,” and a text message will be immediately sent to the members of your circle of care.

• Battery is Drained
  When the battery capacity decreases to 5%, an audio voice prompt will announce “Battery is drained. Unit cannot call.” A text message will be sent to the members of your circle of care. and the monitoring center will be notified.

Please Note:
When the battery is drained, your iHelp Max WILL NOT be able to contact the emergency call center until the battery is charged. Please charge the device immediately.

Battery is Charging
The battery is charging when the light ring around the grey SOS button flashes blue every five (5) seconds.

Battery is Fully Charged
The battery is fully charged when the light ring around the grey SOS button is a steady blue.

Please Note:
A fully charged iHelp Max that IS NOT using Fall Detection or Geo-Fencing, will function for approximately 72 hours (3 days) between charges…

It is recommended, however, that you fully charge your iHelp Max daily.

FCC

This device complies with part 15 of the FCC Rules.

Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Caution: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15  of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and  used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission (FCC) of the U.S. Government when used as directed in the previous section. These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies. The exposure standard for wireless devices employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6W/kg*. Tests for SAR are conducted using standard operating positions specified by the FCC with the device transmitting at its highest certified power level in all tested frequency bands.

Although the SAR is determined at the highest certified power level, the actual SAR level of the device while operating can be well below the maximum value. This is because the device is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output. The highest SAR value for this device  when tested in a holster with an integrated belt clip or at distance of 0.197 in. (5 mm) from the body, is:1.435W/k Body-worn measurements (recommended separation distances) differ among wireless devices, depending upon supplied or available accessories and applicable FCC requirements. SAR compliance for body-worn operating configurations is limited to belt-clips and holsters that sold with the product.

The FCC has granted an Equipment Authorization for this device based on reported SAR levels complying with the  FCC radio frequency emission guidelines when the device is used as directed in this section. SAR information for this device is on file with the FCC and can be found under the Display Grant section of www.fcc.gov/oet/ea after searching for the FCC ID for your smartphone listed below. FCC ID: XWI-EC4WHS.

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