poly Edge B Series IP Phones Instructions

: June 16, 2024
: Poly

Table of Contents

Poly Edge B Series IP Phones
Service Agreements
Safety, Compliance, and Disposal Information
Additional Warnings for Products with a Power Supply
Additional Warnings for Products with a Power Cord
Additional Warning for Products with Power over Ethernet (PoE)
Emergency Access VoIP products
Installation Instructions
Plug Acts as Disconnect Device
Compliance Information
Industry Canada Notices (all models)
Disposal Information
Privacy Policy
Copyright and Trademark Information
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

SAFETY AND REGULATORY NOTICES
November 2023 | 3725-49316-002A

Poly Edge B Series IP Phones

This document covers the following Poly products:

Poly Edge B10 IP phone
Poly Edge B20 IP phone
Poly Edge B30 IP phone

Service Agreements

Please contact your Poly Authorized Reseller for information about service agreements applicable to your product.

Safety, Compliance, and Disposal Information

This equipment is intended for indoor use only.
This equipment is not intended to be directly connected to outdoor cables.
Do not spray liquids directly onto the system when cleaning. Always apply the liquid first to a staticfree cloth.
Do not immerse the system in any liquids or place any liquids on it.
Do not disassemble this system. To reduce the risk of shock and to maintain the warranty on the system, a qualified technician must perform service or repair work.
There are no user serviceable parts inside this product.
This equipment is not intended to be operated by children.
Users must not service any parts in compartments that require a tool to access.
This equipment should be used only on even surfaces.
Keep ventilation openings free from any obstructions.
The ambient operating temperature rating of this equipment is 0-40°C and should not be exceeded.
In order to remove all power from this unit, disconnect all power cables, including any USB or Power over Ethernet (PoE) cables.
If the product is powered using PoE, you must use an appropriately rated and approved networking device compliant with IEEE 802.3af, or the power injector identified for use with this product.

Additional Warnings for Products with a Power Supply

Always disconnect the system from power and telecommunications networks before cleaning or servicing.
This product is intended to be powered by an external Limited Power Source (LPS) power supply. Use only the type which is supplied with this product.
This system is considered to be Pluggable Equipment Type A. The socket outlets must be installed near the equipment and be easily accessible.

Additional Warnings for Products with a Power Cord

Do not use a power cord that is damaged. This could cause fire or electric shock. Contact the manufacturer for a replacement cord, if necessary.
Only use a power cord which is appropriately rated and approved relevant to the country of use.
When connecting to the mains supply, connect only to an earthed supply outlet which is installed near the equipment and is easily accessible.

Additional Warning for Products with Power over Ethernet (PoE)

Functionality

If the product is powered using Power over Ethernet, you must use an appropriately rated and approved networking device, or the power injector identified for use with this product.

Emergency Access VoIP products

Users of this VoIP product should be aware that depending on the country they are in, and the network they are connected to, the emergency services may not be able to identify the geographic location which they are calling from automatically from the IP address.

Installation Instructions

Installation must be performed in accordance with all relevant national wiring rules. L’Installation doit être exécutée conformément à tous les règlements nationaux applicable au filage électrique.

Plug Acts as Disconnect Device

The socket outlet to which this apparatus is connected must be installed near the equipment and must always be readily accessible.
Poly Edge B Series IP Phones Safety and Regulatory Notices

Compliance Information

USA Notices (all models)
FCC Caution
Caution: Pursuant to 47CFR§15.21 of the FCC Rules, any changes or modifications to this equipment not expressly approved by HP Inc. may cause harmful interference and void the FCC authorization to operate this equipment.
Referring to the multi-transmitter policy, multiple-transmitter(s) and module(s) can be operated simultaneously without C2PC.
FCC Part 68 Rules
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US: 2HWIPNANEDGEB20 (Poly Edge B10;Poly Edge B20), US: 2HWIPNANEDGEB30 (Poly Edge B30). If requested, this number must be provided to the telephone company.
Hearing Aid Compatibility (HAC)
This handset product complies with the HAC requirements of 47 CFR 68.316 and CFR 68.317.
Class B Digital Device
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

this device may not cause harmful interference, and
this device must accept any interference received, including interference that may cause undesired operation.

Accessibility

Details of the features offered by this product against the accessibility criteria of Section 508 of the US Disability Act and Section 255 of the US Communications Act can be found at https://www.poly.com/us/en/legal/compliance/vpat

Industry Canada Notices (all models)

This product meets the applicable Industry Canada technical specifications.
This product meets the applicable Innovation, Science and Economic Development Canada technical specifications.
Australia (all models)
Warning: This equipment will be inoperable when mains power fails.
Warning for all Poly phones that use handsets
With respect to section 5.4.3.11 of the Australian Communications Authority as Telecommunications Technical Standard AS/ACIF S004 2013:
You should be aware that, under certain operating conditions, the handset earpiece may retain small metallic objects. If this occurs, these objects should be removed before using the handset.
Declarations of Conformity (all models)
This product carries the European CE mark. This mark indicates compliance with all applicable EU regulations and directives. A full copy of the EU Declaration of Conformity can be obtained from http://www.poly.com/conformity.
EU WEEE End of Life products
In accordance with the requirements of the European Waste Electronic and Electrical Equipment (WEEE) Directive, all Poly products are marked with the crossed wheelie bin symbol shown here. Products that carry this symbol should not be disposed of in the household or general waste stream. Detail of the options open to you and the guidance on the requirements for the recycling and environmentally considerate disposal of your end-of-life Poly products can be found at http://www.poly.com/WEEE.
Japan (all models)
VCCI-B
This product cannot be connected directly to the telecommunications circuits (or public wireless LANs) of any telecommunication carriers (e.g., mobile communications carriers, fixed communications carriers, or internet providers). In the case of connecting this product to the Internet, be sure to connect it via a router.
China Notices
RoHS
This product complies with China RoHs 2.0 Regulation.

Include this document with all Electronic Information Products Imported or sold in the People’s Republic of China

Conference
Equipment, Handset, and Conference Phones| Hazardous Substances
| (Pb)| ‘(Hg)| (Cd)| (Cr6+)| (PBB)| (PBDE)
Metal Parts| X| 0| 0| 0| 0| 0
Circuit Modules| X| 0| 0| 0| 0| 0
Cables and Cable Assemblies| 0| 0| 0| 0| 0| 0
Plastics and Polymeric Parts| 0| 0| 0| 0| 0| 0
LCD Module| 0| 0| 0| 0| 0| 0

Poly Edge B Series IP Phones Safety and Regulatory Notices
O: Indicates that the concentration of the hazardous substance in all homogeneous materials in the part is below the relevant threshold of the GB/T 26572 standard.
X: Indicates that the concentration of the hazardous substance in all homogeneous materials in the part is above the relevant threshold of the GB/T 26572 standard.
This table shows some hazardous substances may be found in the supply chain of Polycom, Inc. and indicate the concentration is below or above the SJ/T11364 standard.
India
India RoHS
This product, as well as its related consumables and spares, complies with the reduction in hazardous substances provisions of the “India E-waste (Management and Handling) Rule 2022”. It does not contain lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0.1 weight % and 0.01 weight % for cadmium, except for where allowed pursuant to the exemptions set in Schedule 2 of the Rule.
New Zealand
IMPORTANT NOTICE
Under power failure conditions, this telephone may not operate. Please ensure that a separate telephone, not dependent on local power, is available for emergency use.
General Conditions
The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model, nor does it imply that any product is compatible with all of Telecom’s network services.
Brazil
Para maiores informações consulte o site da ANATEL – www.anatel.gov.br. Este equipamento não tem direito à proteção contra interferência prejudicial e não pode causar interferência em sistemas devidamente autorizados.

Disposal Information

Environmental
For the latest environmental information including Networked Standby Efficiency, battery use and disposal, take back RoHS and Reach, go to http://www.poly.com/us/en/company/corporateresponsibility/environment
EU WEEE End of Life Products
Poly encourages you to recycle your end-of-life Poly products in an environmentally considerate way.
In accordance with the requirements of the European Waste Electronic and Electrical Equipment (WEEE) Directive, all Poly products are marked with the crossed wheelie bin symbol shown here. Products that carry this symbol should not be disposed of in the household or general waste stream. Detail of the options open to you and the guidance on the requirements for the recycling and environmentally considerate disposal of your end-oflife Poly products can be found at http://www.poly.com/WEEE.
ENERGY STAR® Certification
ENERGY STAR is a U.S. Environmental Protection Agency voluntary program that helps businesses and individuals save money and protect our climate through superior energy efficiency. Products that earn the ENERGY STAR prevent greenhouse gas emissions by meeting strict energy efficiency criteria or requirements set by the U.S. Environmental Protection Agency. As an ENERGY STAR Partner, Poly has followed the U.S. EPA’s enhanced product certification process to ensure that products marked with the ENERGY STAR logo are ENERGY STAR certified per the applicable ENERGY STAR guidelines. The following logo appears on all ENERGY STAR-certified Telephony:

A key ENERGY STAR requirement for Telephones products is power management features at the network and device level including but not limited to OFF mode, external Network Proxy, and automatic and timed power down of backlit displays and other functions.
Get Help
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Related Poly and Partner Resources
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Privacy Policy

Poly products and services process customer data in a manner consistent with the Poly Privacy Policy. Please direct comments or questions to privacy@poly.com.