D11437 Connecting The Ventilation Unit To The Myvallox Cloud Service User Guide

D11437 Connecting The Ventilation Unit To The Myvallox Cloud Service

Important Information

The My Val lox ventilation unit can be connected to the free My Val lox Cloud service. The cloud service allows for controlling ventilation remotely, using e.g., a smartphone or tablet. In addition, the unit’s software is updated automatically through the cloud service.
The ventilation unit is registered to the cloud service by using the My Val lox Home app. My Valor Home is a browser-based program for initializing and controlling the ventilation unit over your home network.
Registering to the cloud service requires the ventilation unit to be connected to the router via a LAN cable and subsequently to the internet.
The ventilation unit’s network cable can also be connected to a so-called WiFi range extender that connects to the router wirelessly. Registration also includes creating a My Val lox Cloud account.

NOTE
These instructions were written for Windows operating systems.

Preparations

To register to the My Val lox Cloud service, you will need:

• A computer connected to your home network
• A router with an internet connection
• A network cable
• A My Val lox ventilation unit
• An optional My Val lox Touch or My Val lox Control controller (not required)

Open My Val lox Home

Alternative 1

1. Connect one end of the network cable to the grey connector and the other end to the router or WiFi range extender. Ensure that the computer is connected to the home network.
2. On your computer, open Resource management → Network.
3. Double click on the icon with the text Val lox and a number sequence.
4. My Val lox Home opens.

Alternative 2

1. Connect one end of the network cable to the grey connector and the other end to the router or WiFi range extender. Ensure that the computer is connected to the home network.
2. From the My Val lox Touch or Control controller, select Service menu → Unit information → IP address.
3. Type the IP address into the browser and press Enter.
4. My Val lox Home opens.

Registering to the My Val lox Cloud service

1. Double click the gear icon in the top right corner of the My Val lox Home program.
2. The My Val lox Cloud screen will open and you can see whether you are signed in to the cloud service.
3. Enter the code and click Connect.
4. The My Valor registration page opens. A unique identification number for the ventilation unit will be automatically generated into the field.
5. If you already have a My Val lox Cloud account, you can now continue by signing in. If you do not already have a My Val lox Cloud account, continue by entering the following information in the form:
   • Ventilation unit name – Enter the ventilation unit name of your choice in this field.
   • Language – Select the desired language from the menu.
   • Country – Select the desired country from the menu.
   • Select username – Enter the username of your choice in this field.
   • Email address – Enter the email address of your choice in this field.
   • Password – Enter the password of your choice in this field.
   • Repeat password – Repeat your password in this field.
6. Select the box ‘I want to receive notifications related to my ventilation unit’ if you want to receive email notifications about your ventilation unit.
7. Please read the service’s terms and conditions and select ‘I have read the My Val lox Cloud service’s terms and conditions’. The use of the services requires that the user has accepted the service’s terms and conditions.
8. Select Create a My Valor Cloud account. The ventilation unit will generate a unique identification code and send it to the service. The service will remember the unit the next time you sign in into the cloud service.
9.  A confirmation message will be sent to your email address. Click on the link contained in the message to confirm your email address and to sign in into the cloud service for the first time.
10. Once you have signed in, the My Val lox Cloud service will open and the main page of the My Val lox Cloud account will be displayed in your browser.

After registering to My Val lox Cloud, you can sign in to the cloud service in the future at https://cloud.vallox.com/

Troubleshooting

If you are having problems establishing a My Val lox Cloud connection, check the following

• The ventilation unit is connected via a network cable, either directly into the router or WiFi range extender, and not the computer.
• The router grants the ventilation unit a unique IP address (an IP address starting with 192, 172, or 10).
• You can access http://cloud.vallox.com from your computer browser via your local area network.
• Output ports 80 and 443 must be enabled in the router.
• The ventilation unit and computer are both connected via a router to the same home network, not a public internet.

References

• MyVallox Cloud

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