MyVallox Ventilation Units Owner’s Manual
- June 16, 2024
- VALLOX
Table of Contents
MyVallox Ventilation Units
The MyVallox Update Tool program is meant to update the software version of MyVallox ventilation units. With the MyVallox Update Tool program, you can easily find the ventilation units in the local network and quickly open the MyVallox Home user interface to control the unit and view the data.
Connection options
-
Wired connection (LAN cable) between the MyVallox ventilation unit and router. Wired (LAN cable) or wireless (WLAN) connection between the computer and router.
NOTE
If the ventilation unit is connected to the internet, you can use the MyVallox Cloud service for remote controlling and updating. -
Wired connection (LAN cable) between the MyVallox ventilation unit and computer.
Select your language.
Choosing the software version
Alternative 1
Download the latest software version from MyVallox Cloud and save it on your
computer. The software version to be downloaded is shown. More recent software
versions of MyVallox Cloud are not available. The software version you
downloaded is up-to-date.
Alternative 2
Select the software version from your computer.
Finding ventilation units
Click Search to find the ventilation units in your local network. You can
also look for units without selecting the software version.
Updating the software version
Update the ventilation unit with the chosen software version by clicking Update software. If the ventilation unit already has the same or more recent software version, it is not possible to update the unit. The unit can only be updated with newer software versions.
Opening the MyVallox Home user interface
You can use the MyVallox Home user interface to control the ventilation
unit or view its data. The MyVallox Home user interface opens in the browser.
Q/A
- Where can I download the MyVallox Update Tool program and how much does it cost?
- MyVallox Update Tool program can be downloaded from the Vallox website (www.vallox.com) free of charge.
- Can I use Update Tool with MAC/Linux/Windows?
- MyVallox Update Tool program is currently only available for Windows.
- Do I need admin rights on my computer to use the MyVallox Update Tool?
- You need the admin rights to install the MyVallox Update Tool program. You do not need admin rights when using the program.
- Do I need an internet connection to use the MyVallox Update Tool program?
- You need to have an internet connection when downloading the program or the latest software version from MyVallox Cloud.
- “No units found” text appeared when I tried to search ventilation units.
- Make sure that your computer is connected to the same network as the ventilation units.
- Creating the connection might take a few minutes, depending on the local area network. With software versions 2.0.2–2.0.8, creating the connection might take up to 5 minutes. You can update the ventilation unit list by pressing the “Search” button.
- Your computer’s firewall might block the ventilation unit search. Check your firewall settings and allowed apps. For example, open the control panel and search “allow an app” to find the firewall settings.
- “No units found” text appears after a successful update.
- Processing the update might take longer in some cases. You can update the ventilation unit list by pressing the “Search” button.
- “Something went wrong while updating. Try again later” text appeared when I tried to update the ventilation unit.
- The update process failed. Your Windows firewall might block the update process. Check your firewall settings and allowed apps. For example, open the control panel and search “allow an app” to find the firewall settings.
- Why do I need to give a firewall permission for the MyVallox Update Tool?
- A firewall might block the traffic from the Windows programs to a local network. MyVallox Update Tool needs access to search the ventilation units from the local network. The MyVallox Update Tool program can only search and find MyVallox ventilation units.
- MyVallox Update Tool sends the software update over the local network to the ventilation unit. Without firewall permissions, the update is not possible.
- www.vallox.com
- Vallox Oy