LG 240007 OLED Television Instruction Manual
- June 16, 2024
- LG
Table of Contents
LG 240007 OLED Television Instruction Manual
Your LG Electronics (“LG”) OLED Television (“unit”) will be repaired or replaced, at LG’s option, if it proves to be defective in material or workmanship under normal use, during the warranty period (“Warranty Period”) listed below, effective from the date (“Date of Purchase”) of original consumer purchase of the unit. This warranty is good only to the original purchaser of the unit and effective only when used in the United States, excluding U.S. Territories.
| WARRANTY PERIOD | HOW SERVICE IS HANDLED |
|---|
LABOR: One (1) Year from the Date of Purchase.
PARTS: One (1) Year from the Date of Purchase. Replacement Units and
Repair Parts may be new or factory remanufactured. Replacement Units and
Repair Parts are warranted for the remaining portion of the original unit’s
warranty period.| Please retain dealer’s dated bill of sale or delivery ticket
as evidence of the Date of Purchase for proof of warranty, and submit a copy
of the bill of sale to the service person at the time warranty service is
provided. CONSUMER USER Please Call
800-984-6306 for instructions on
getting the defective unit repaired or replaced. Visit our website at:
http://www.lg.com
THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT ANY IMPLIED WARRANTY IS REQUIRED BY LAW, IT IS LIMITED IN DURATION TO THE EXPRESS WARRANTY PERIOD ABOVE. NEITHER THE MANUFACTURER NOR ITS U.S. DISTRIBUTOR SHALL BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY NATURE, INCLUDING WITHOUT LIMITATION, LOST PROFITS, LOST OR CORRUPTED PROGRAMMING OR DATA, OR ANY OTHER DAMAGE WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above exclusion or limitation may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state.
THIS LIMITED WARRANTY DOES NOT APPLY TO:
- damage caused in shipping or transit
- service required as a result of improper installation, including incorrect or insufficient AC supply (please consult the owner’s manual for power supply requirements).
- installation or repair of antenna systems, cable converters, cable company supplied equipment, or other components in a video system
- set-up or adjustment on consumer controls, or damage caused by improper adjustments
- damage caused by other system components
- any unit that has been modified or incorporated into any other unit.
- replacement of batteries on the remote control.
|
- damage (including cosmetic damage), failure, loss or personal injury due to misuse, abuse, negligence, improper maintenance or storage, or to acts of nature or other causes beyond our control. (Causes beyond our control include but are not limited to lightning strike, power surges, power outages and water damage.)
- image burn-in
- repair or replacement of warranted parts by other than an LG authorized service centers.
- units purchased or serviced outside of the U.S.A.
- units where the original factory serial numbers have been removed, defaced or changed in any way.
- units sold and labeled as “as is, where is” or similar disclaimer.
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The cost of repair or replacement under these excluded circumstances shall be borne by the consumer.
CUSTOMER INTERACTIVE CENTER NUMBERS
To obtain Customer Assistance, Product Information, or Dealer or Authorized
Service Center location:| CONSUMER USER
Please call 800-984-6306 and select the
appropriate option from the menu.
Or visit our website at: http://www.lg.com
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CONCERNING PIXEL FUNCTIONALITY: Your OLED television contains hundreds of
thousands of individual pixels.
OLED displays typically contain a small number of pixels that do not function
normally. Your display has been inspected and is in compliance with
manufacturer’s specifications, indicating that any pixel defects do not effect
the operation or use of your display.
BEFORE CALLING FOR SERVICE:
Please have your unit’s model number, serial number, and the date of purchase
available.
Under some circumstances you may be asked to provide credit card information
for a non-warranty service fee, as a deposit for advanced shipment, or cost of
unreturned loaner unit.
If a replacement unit is received, please use the carton and packaging from
that replacement unit in returning the defective unit to an LG authorized
service center.
Parts and service in accordance with the LG warranty is LG’s responsibility
and will be provided without charge.
Other service requirements will be at the owner’s expense. If you have
problems in obtaining satisfactory warranty service, write or call the LG
Customer Interactive Center.
To assure proper credit and avoid unnecessary charges, you must obtain a
Return Authorization before returning any unit to the Factory Service Center.
Contact the Customer Interactive Center for details.
Service for your LG Television is provided through LG Electronics Alabama,
Inc., the authorized LG Service Center for the United States.
PRODUCT REGISTRATION:
To receive a premium service experience through expedited service, please register your LG Signature product on www.lgusa.com/register. Registering your product also provides you with exclusive information on new products, innovations, special offers and promotions. Product registration does not substitute for Proof of Warranty, will not be used for determination of Date of Purchase, and does not extend the Warranty Period for your product.
TO CONTACT LG ELECTRONICS BY MAIL:
LG Customer Interactive Center
P. O. Box 240007
201 James Record Road
Huntsville, Alabama 35824
ATTN: LG Signature Support
LG OLED Televisions are marketed and distributed in the United States by:
LG Electronics U.S.A., Inc.
111 Sylvan Avenue
Englewood Cliffs, NJ07632 USA
(2007-REV01)
Printed in Korea
References
- LG Electronics & Home Appliances | Shop Now | LG USA
- LG Product Registration | Register Your Product | LG USA
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