TOPDON PulseQ AC Portable EV Charger User Manual

TOPDON PulseQ AC Portable EV Charger

Product Information

Specifications

• Model Name: PulseQ AC Portable
• Available Models: PulseQ AC Portable_3.7K_C7_US, PulseQ AC Portable_7K_C7_US
• Four Current Options:
  • PulseQ AC Portable_3.7K_C7_US: 16/13/10/8A
  • PulseQ AC Portable_7K_C7_US: 32/24/16/10A

Product Usage Instructions

Section 1: Important Safety Information

Thank you for purchasing TOPDON’s PulseQ AC Portable electric vehicle (EV) charger. To properly use this product, please read this user manual carefully before operating.

Safety Signs

• CAUTION: This sign indicates that not following proper operations may cause minor to moderate injury to the operator or damage to the product or vehicle. Be sure to adhere to the following instructions.
  • Do not submerge the control box in water.
  • Do not step on, pull, fold, or knot the cable.
  • Do not drop or place any heavy objects on the control box.
  • Do not place the cable near high temperature objects or under direct sunlight when charging.
  • Do not operate the device in temperatures outside of its designated operating range.
  • Put on the dust cover when the product is not in use.
  • Use this product in a well-ventilated area.
  • The product is not equipped with any user-serviceable parts. Do not try to repair or maintain the product on your own.
• WARNING: This sign indicates that not following proper operations may cause serious injury to the operator or damage to the device or vehicle. Be sure to adhere to the following instructions.
  • This product can only be used when there is a residual current device (RCD) breaker in the power supply section.
  • Do not use this product if the cable is damaged.
  • This product is only to be used for EV charging.
  • The product must be grounded. Do not use this product with an extension cord.
  • If the product does not operate as described in the user manual, refrain from using it and contact your dealer for repair or replacement.

Section 2: What’s in the Box

• AC Portable EV Charger
• User Manual
• NEMA 5-15P Plug Adapter
• Carrying Bag
• NEMA 14-50R Plug Adapter (Included exclusively for PulseQ AC
  Portable_7K_C7_US model with NEMA 14-50P plug)

Section 3: Product Overview

Physical Features:

1. Control Box
2. LCD Display: Displays real-time charging data.
3. Current Adjust Button: Allows you to set the delay time for charging.
4. Charging Schedule Button: Allows you to set the delay time for charging.
5. Charging Status Indicator:
   • Solid green: Connotation Standby
   • Solid blue: Charging connector inserted, ready to charge /Charging complete (connector still inserted)
   • Flashing blue: Charging in progress
   • Solid / flashing yellow: Fault (refer to Section 6 for more details)

Section 4: Technical Specifications

The technical specifications for the PulseQ AC Portable EV Charger are as follows:

• Model Name: PulseQ AC Portable
• Available Models: PulseQ AC Portable_3.7K_C7_US, PulseQ AC Portable_7K_C7_US
• Four Current Options:
  • PulseQ AC Portable_3.7K_C7_US: 16/13/10/8A
  • PulseQ AC Portable_7K_C7_US: 32/24/16/10A

Section 5: How to Charge an EV

Follow the steps below to charge your electric vehicle (EV) using the PulseQ AC Portable EV Charger:

1. Ensure that the power supply section has a residual current device (RCD) breaker.
2. Check that the cable is not damaged. If it is, do not use the charger.
3. Connect the PulseQ AC Portable EV Charger to the EV’s charging port.
4. Set the desired current option using the Current Adjust Button.
5. Press the Charging Schedule Button to set the desired delay time for charging (if needed).
6. Observe the Charging Status Indicator to monitor the charging process:
   • Solid green: Standby
   • Solid blue: Charging connector inserted, ready to charge /Charging complete (connector still inserted)
   • Flashing blue: Charging in progress
   • Solid / flashing yellow: Fault (refer to Section 6 for more details)
7. Once charging is complete, disconnect the charger from the EV’s charging port.

Section 6: Fault Handling
The PulseQ AC Portable EV Charger may encounter faults during operation. If a fault occurs, refer to Section 6 of the user manual for detailed instructions on how to handle different fault scenarios.

Section 7: Warranty
The PulseQ AC Portable EV Charger comes with a warranty. Refer to Section 7 of the user manual for information on warranty coverage and how to claim warranty services.

FAQ

1. Can I submerge the control box in water?
   No, you should not submerge the control box in water. This may cause damage to the product.

2. Can I use this product with an extension cord?
   No, you should not use this product with an extension cord. It must be plugged directly into a power outlet.

3. What should I do if the Charging Status Indicator shows a fault?
   If the Charging Status Indicator shows a fault (solid or flashing yellow), refer to Section 6 of the user manual for detailed instructions on how to handle different fault scenarios.

4. Is the product user-serviceable?
   No, the product is not equipped with any user-serviceable parts. Do not try to repair or maintain the product on your own. Contact your dealer for repair or replacement.

Important Safety Information

Thank you for purchasing TOPDON’s PulseQ AC Portable electric vehicle (EV) charger. To properly use this product, please read this user manual carefully before operating.

Safety Signs

CAUTION
This sign indicates that not following proper operations may cause minor to moderate injury to the operator or damage to the product or vehicle. Be sure to adhere to the following instructions.

• Do not submerge the control box in water.
• Do not step on, pull, fold, or knot the cable.
• Do not drop or place any heavy objects on the control box.
• Do not place the cable near high temperature objects or under direct sunlight when charging.
• Do not operate the device in temperatures outside of its designated operating range.
• Put on the dust cover when the product is not in use.
• Use this product in a well-ventilated area.
• The product is not equipped with any user-serviceable parts. Do not try to repair or maintain the product on your own.

WARNING
This sign indicates that not following proper operations may cause serious injury to the operator or damage to the device or vehicle. Be sure to adhere to the following instructions.

• This product can only be used when there is a residual current device (RCD) breaker in the power supply section.
• Do not use this product if the cable is damaged.
• This product is only to be used for EV charging.
• The product must be grounded.
• Do not use this product with an extension cord.
• If the product does not operate as described in the user manual, refrain from using it and contact your dealer for repair or replacement.

Safety Precautions
Ensure that the cable, power input plug, charging connector, and control box are free of any abnormalities, such as scratches, rust, cracks, or any other damage that may affect its proper functioning.
Electric vehicles can only be charged when the engine (motor) is off and the vehicle is stationary. Do not charge in rainy and / or thunderous weather.
Do not charge if your power outlet is damaged, rusted, cracked, or loosely connected.
Wipe with a clean and dry cloth if the power input plug gets dirty or wet.
Ensure that the power input plug and your power outlet are compatible with each other before charging.

What’s in the Box

Product Overview

Physical Features

1. Control Box

2. LCD Display
   Displays real-time charging data.

3. Current Adjust Button
   Allows you to set the delay time for charging. Model Name| Four Current Options
   ---|---
   PulseQ AC Portable_3.7K_C7_US| 16/13/10/8A
   PulseQ AC Portable_7K_C7_US| 32/24/16/10A

4. Charging Schedule Button
   Allows you to set the delay time for charging.

5. Charging Status Indicator
   Charging Status Indicator| Connotation
   ---|---
   Solid green| Standby
   Solid blue| Charging connector inserted, ready to charge / Charging complete (connector still inserted)
   Flashing blue| Charging in progress
   Solid / flashing yellow| Fault (refer to Section 6 for more details)

6. Charging Connector
   Connects your PulseQ AC Portable to the inlet socket of your electric vehicle.

7. Power / Charging Input Plug
   Connects your PulseQ AC Portable to a power outlet.

LCD Display

1. Real-Time Charging Voltage
2. Control Box Temperature
3. Charging Status Icon
4. Selected Charging Current
5. Real-Time Charging Current
6. Energy Delivered
7. Scheduled Charging Countdown / Charging Time

Technical Specifications

Model Name

| ****

PulseQ AC Portable_3.7K_C7_US

| ****

PulseQ AC Portable_7K_C7_US

---|---|---
Safety Standard| SAE J1772
Charging Mode & Connection| Mode 2, Case C
Charging Connector Type| J1772, Type 1
Power / Charging Input Plug Type| NEMA 5-15P / NEMA 6-20P| NEMA 6-50P / NEMA 14-50P
Rated Current| ****

16A

| ****

32A

Rated Voltage

| ****

120 / 240V AC, 50 / 60Hz

Total Length

| ****

7.5 m (24.6 ft.)

Protection Grade (Control Box)

| ****

NEMA Type 4

Operating Temperature

| ****

-22°F to 122°F

Storage Temperature

| ****

-40°F to 158°F

Operating Humidity

| ****

5%~95% RH (non-condensing)

Operating Altitude

| ****

< 2000 m (6,561.7 ft.)

Dimensions (Control Box) (L x W x H)

| ****

240 x 104 x 63 mm

Net Weight (Whole Product)

| ****

3.71 kg

| ****

4.51 kg

How to Charge an EV

The PulseQ AC Portable EV charger offers two charging modes: “Plug and Play” and “Scheduled Charging” modes.

Note:
For both charging modes, to stop charging midway, press the button on the charging connector. This will halt the charging process, allowing you to remove the charging connector.

Plug & Play

1. Insert the power / charging input plug of the PulseQ AC Portable into the power outlet.

2. Tap the Current Adjust button to select the appropriate current.
   Note:

3. The current can only be selected prior to inserting the charging connector.

4. Please ensure that the selected current is within the carrying capacity of your electrical circuit.

5. Insert the charging connector into the inlet socket of your electric vehicle. Then charging will start automatically.

6. Remove the charging connector from the vehicle inlet socket when charging is finished, then disconnect the power / charging input plug from the power outlet.

7. Place the dust cover onto the charging connector after use.

Scheduled Charging

1. Insert the power / charging input plug of the PulseQ AC Portable into the power outlet.

2. Tap the Current Adjust button to select an appropriate current.
   Note:

3. The current can only be selected prior to inserting the charging connector.

4. Please ensure that the selected current is within the carrying capacity of your electrical circuit.

5. Tap the Charging Schedule button to set the desired delay time for charging, up to a maximum of 10 hours. The LCD screen will show a countdown for the scheduled charging after you have set the delay time.
   Note:
   The charging schedule can only be configured prior to inserting the charging connector.

6. Promptly insert the charging connector when the countdown begins. If you fail to do so before the countdown ends, the charging appointment will not be executed.

7. Charging will start when the countdown concludes.

8. Remove the charging connector from the vehicle inlet socket when charging is finished, then disconnect the power / charging input plug from the power outlet.

9. Place the dust cover onto the charging connector after use.

Fault Handling

unplugging the power input plug and plugging it in again to see whether the fault resolves.
1 yellow blink every second| Overvoltage or undervoltage| Check for any over/under voltage in the input voltage. Try moving the EV charger to a location with stable voltage.
1 yellow blink every 2 seconds| No ground wire| Check whether the ground wire is firmly connected. Try unplugging the power input plug and plugging it in again to see whether the fault resolves.
1 yellow blink every 4 seconds| Overcurrent| Check whether the selected charging current is appropriate. Try unplugging the power input plug and plugging it in again to see whether the fault resolves.
Alternating blue and yellow blinks with a 1s interval between each blink| Electrical leakage| Check for any electrical leaks in the electric vehicle. Try unplugging the power input plug and plugging it in again to see whether the fault resolves.
Alternating blue and yellow blinks with a 2s interval between each blink| Overtemperature| Relocate the EV charger to a cooler environment.

Warranty

TOPDON One Year Limited Warranty
TOPDON warrants to its original purchaser that the company’s products will be free from defects in material and workmanship for 12 months from the date of purchase (Warranty Period).
For the defects reported during the Warranty Period, TOPDON will either repair or replace the defective part or product according to its technical support analysis and confirmation.
TOPDON shall not be liable for any incidental or consequential damages arising from the device’s use, misuse, or mounting.
If there is any conflict between the TOPDON warranty policy and local laws, the local laws shall prevail.

This limited warranty is void under the following conditions:

• Misused, disassembled, altered or repaired by unauthorized stores or technicians.
• Careless handling and/or improper operation.

Notice:
All information in this manual is based on the latest information available at the time of publication and no warranty can be made for its accuracy or completeness. TOPDON reserves the right to make changes at any time without notice.

TEL  86-755-21612590
1-833-629-4832 (NORTH AMERICA)
EMAIL SUPPORT@TOPDON.COM
WEBSITE WWW.TOPDON.COM
FACEBOOK  @TOPDONOFFICIAL
TWITTER    @TOPDONOFFICIAL

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