Whirlpool W11402359B French Door Bottom Mount Refrigerator User Guide

June 16, 2024
Whirlpool

Whirlpool W11402359B French Door Bottom Mount Refrigerator

Whirlpool-W11402359B-French-Door-Bottom-Mount-Refrigerator-
product

Specifications

  • Model: French Door Bottom Mount
  • Controls: Located above the external dispenser
  • Cooling Off icon: Blinks seven times and then remains lit when cooling is turned off
  • Fast Ice feature: Increases ice production temporarily
  • Water Filter Status lights: Indicates when to change the water filter

Operating Instructions

To turn cooling off, follow these steps:

  1. Press and hold the Lock and Measured Fill buttons at the same time for 3 seconds.
  2. The Cooling Off icon will blink seven times and then remain lit.

Dispenser Control Panel

  • To avoid unintentionally locking the dispenser or changing other settings, press both buttons at the same time.
  • The display screen on the dispenser control panel will turn off automatically and enter sleep mode when the control buttons and dispenser paddles have not been used for 2 minutes or more.
  • Press any control button to reactivate the display screen. The home screen will appear as shown.
  • When cooling is off, the dispenser paddles and all controls except Lock and Measured Fill are disabled.
  • Press and hold the Lock and Measured Fill for 3 seconds again to turn the cooling back on.

Fast Ice

The Fast Ice feature assists with temporary periods of heavy ice use by increasing ice production.

To turn on or off the Fast Ice feature, follow these steps:

  1. Press the Options button to access the Options menu.
  2. Press Temp, under Fast Ice, to activate or deactivate the feature.
  3. When the feature is on, the Fast Ice icon will appear on the dispenser display screen.
  4. When the feature has been turned off, the Fast Ice icon will disappear from the dispenser display.

Water Filter Status

To check the water filter status and know when to change it, follow these steps:

  1. Press Options on the control panel to launch the Options menu.
  2. Press Options, under Filter Status, again to display the percentage of filter life remaining (from 99% to 0%).
  3. Press Ice/Water under Back to return to the Normal screen.

The water filter status lights will let you know when to change your water filter:

  • Yellow: Order Filter – It is almost time to change the water filter. While you are dispensing water, the Order Filter will blink seven times and sound an alert tone three times.

FAQ

Q: How long should I wait for the refrigerator to cool completely before adding food?

A: Wait 24 hours for your refrigerator to cool completely before adding food. Adding food before the refrigerator has cooled completely may cause your food to spoil.

Q: How do I adjust the temperature settings?

A: If the temperature is too warm or too cold in the refrigerator or freezer, first check the air vents to be sure they are not blocked before adjusting the controls. Adjusting the set points to a colder-than-recommended setting will not cool the compartments any faster. The recommended settings should be correct for normal household refrigerator use. The controls are set correctly when milk or juice is as cold as you like and when ice cream is firm.

OPERATING INSTRUCTIONS

  • WARNING: To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY INSTRUCTIONS, located in your appliance’s Owner’s Manual, before operating this appliance.
  • IMPORTANT: Before operating this appliance, make sure it has been properly installed according to the appliance’s Owner’s Manual.
  • The controls are located above the external dispenser.
  • NOTE: The display screen on the dispenser control panel will turn off automatically and enter “sleep” mode when the control buttons and dispenser paddles have not been used for 2 minutes or more.
  • Press any control button to reactivate the display screen.
  • The home screen will appear as shown.Whirlpool-W11402359B-French-Door-Bottom-Mount-Refrigerator-fig-1
  • For your convenience, your refrigerator and freezer controls are preset at the factory. When you first install your refrigerator, make sure that the controls are still set to the recommended set points.
  • The factory recommended set points are 37°F (3°C) for the refrigerator and 0°F (-18°C) for the freezer.

IMPORTANT:

  • Wait 24 hours for your refrigerator to cool completely before adding food. If you add food before the refrigerator has cooled completely, your food may spoil.
  • NOTE: Adjusting the set points to a colder-than-recommended setting will not cool the compartments any faster.
  • If the temperature is too warm or too cold in the refrigerator or freezer, first check the air vents to be sure they are not blocked before adjusting the controls.
  • The recommended settings should be correct for normal household refrigerator use. The controls are set correctly when milk or juice is as cold as you like and when ice cream is firm.
  • NOTE: Areas such as a garage, basement, or porch may have higher humidity or extreme temperatures. You may need to adjust the temperature away from the recommended settings to accommodate these conditions.
  • Wait at least 24 hours between adjustments. Recheck the temperatures before other adjustments are made.

TEMPERATURE SET POINTS

  1. Press and hold Temp for 3 seconds to activate Temperature mode.
    • NOTE: To view the temperature in degrees Celsius, press the Light button, under Units, when adjust mode is activated. To return the display setting to Fahrenheit, press the Light button again.
    • When Temperature mode is activated, press Temp to toggle between Fridge and Freezer. The display will show the temperature set point of the selected compartment and temperature-adjusting information will appear on the display screen.
    • Recommended Refrigerator Temperature
    • Fridge set point range: 33°F to 45°F (0°C to 7°C)
    • Recommended Freezer Temperature
    • Freezer set point range: -5°F to 5°F (-21°C to -15°C)
  2. When Temperature mode is activated, press Temp to select the Refrigerator or Freezer zone. The display will show the temperature set point of the selected compartment as shown.
  3. Press Lock to raise the set point, or press Options to lower the set point.
  4. When you have finished viewing (and adjusting if desired) the refrigerator set point, press Temp, under Select Zone, to change the display to show the freezer set point. When the zone has been changed, “Freezer” appears on the display screen.
  5. Press Lock to raise the set point, or press Options to lower the set point.
    • When adjusting temperature set points, use the following chart as a guide.
CONDITION TEMPERATURE ADJUSTMENT
Refrigerator too cold Refrigerator setting 1° higher
Refrigerator too warm Refrigerator setting 1° lower
Freezer too cold Freezer setting 1° higher
Freezer too warm / too little ice Freezer setting 1° lower

Save/Confirm Temperature Settings

  • When you have finished adjusting both the refrigerator and freezer set points, press Measured Fill to confirm and save the settings.
  • NOTE: To exit Temperature mode without saving changes, press the Ice/Water button under Back at any time, or allow about 60 seconds of inactivity.
  • The temperature mode will turn off automatically and return to the normal screen.

OPTIONS

  • Press the Options button to open the Options menu and select the Fast Ice, Filter Status, or Vacation mode.
  • Press the Ice/Water button under “Back” at any time to return to the home screen.

COOLING ON/OFF

  • Your refrigerator and freezer will not cool when cooling is turned off.
  • To turn the cooling off, press and hold the Lock and Measured Fill buttons at the same time for 3 seconds.
  • The Cooling Off icon will blink seven times and then remain lit.

IMPORTANT:

  • To avoid unintentionally locking the dispenser or changing other settings, press both buttons at the same time.
  • When cooling is off, the dispenser paddles and all controls except, Lock and Measured Fill, are disabled.
  • Press and hold Lock and Measured Fill for 3 seconds again to turn the cooling back on.

FAST ICE

  • The Fast Ice feature assists with temporary periods of heavy ice use by increasing ice production. Once selected, Fast Ice will remain on for 24 hours unless manually turned off.
  • To turn on the Fast Ice feature, press the Options button to access the Options menu, and then press Temp, under Fast Ice to activate the feature. When the feature is on, the Fast Ice icon will appear on the dispenser display screen.
  • To manually turn off the Fast Ice feature, press the Options button to enter Options mode (unless you are already in Options mode), then press Temp, under Fast Ice, again.
  • When the feature has been turned off, the Fast Ice icon will disappear from the dispenser display.

WATER FILTER STATUS

  • Press Options on the control panel to launch the Options menu. Press Options, under Filter Status, again to display the percentage of filter life remaining (from 99% to 0%).
  • Press Ice/Water under Back, to return to the Normal screen.
  • The water filter status lights will let you know when to change your water filter.
  • Yellow: Order Filter—it is almost time to change the water filter.
  • While you are dispensing water, the “Order Filter” will blink seven times and sound an alert tone three times.
  • Red: Replace Filter—Replace the water filter. While you are dispensing water, the “Replace Filter” will blink seven times and an alert tone will sound three times.
  • NOTE: “Replace Filter” will remain illuminated if a filter is not installed or is installed incorrectly.
  • After you replace the disposable filter with a new filter, closing the filter compartment door will automatically reset the filter status tracking feature. See “Water Filtration” for details.

VACATION MODE

  • In Vacation Mode, the freezer will defrost less often to conserve energy.
  • To turn on Vacation mode, press the Options button to access the Options menu, then press Lock, under Vacation, to activate the feature.
  • When the feature is on, the Vacation icon will appear on the dispenser display screen as shown.
  • To turn off Vacation Mode, press the Options button to access the Options menu, then press Lock to turn off the feature.
  • The Vacation icon will disappear, and the screen will display the settings as they were before Vacation Mode was turned on.

NOTES:

  • During the first hour after Vacation Mode is turned on, opening and closing the refrigerator door will not affect the setting.
  • After 1 hour has passed, opening and closing the refrigerator door will turn off

Vacation Mode.

  • While in Vacation Mode, if Fast Ice is turned on or the Door Ajar alarm sounds, Vacation Mode will be canceled.

DISPENSER LIGHT

  • When you use the dispenser, the lights will turn on automatically.

To turn on the light when you are not dispensing:

  • Press Light to toggle through the following choices in a continuous loop.
  • Whirlpool-W11402359B-French-Door-Bottom-Mount-Refrigerator-fig-7OFF (default) – The dispenser light is off.
  • ON – The dispenser light remains on at 100% brightness.
  • DIM – The dispenser light remains on at 50% brightness. ON DIM
  • The dispenser lights are LEDs that cannot be changed. If it appears that your dispenser lights are not working, see online “Troubleshooting” for details.

DISPENSER LOCK

  • The dispenser can be turned off for easy cleaning or to avoid unintentional dispensing by small children and pets.
  • NOTE: The lock feature does not shut off power to the refrigerator, the ice maker, or the dispenser light. It simply deactivates the controls and dispenser lever.
  • To turn off the ice maker, see the “Ice Maker and Storage Bin” section in the Owner’s Manual for details.
  • Press and hold the Lock for 3 seconds to lock the dispenser.
  • Press and hold the Lock a second time to unlock the dispenser.
  • The display screen indicates when the dispenser is locked.

Online Ordering Information

  • For detailed installation instructions and maintenance information, winter storage, and transportation tips, please see the Owner’s Manual included with your appliance.
  • For information on any of the following items, a full cycle guide, warranty, detailed product dimensions, or complete instructions for use and installation, please visit https://www.whirlpool.com/owners, or in
  • Canada https://www.whirlpool.ca/owners. This may save you the cost of a service call. However, if you need to contact us, use the information listed below for the appropriate region.
  • United States: 1–800–253–1301
  • Whirlpool Brand Home Appliances
  • Customer Experience Center 553 Benson Road
  • Benton Harbor, MI 49022–2692 Canada:
  • 1–800–807–6777
  • Whirlpool Brand Home Appliances
  • Customer Experience Centre
  • 200–6750 Century Ave.
  • Mississauga, Ontario L5N 0B7
  • SAVE THESE INSTRUCTIONS

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